SecurVoice from CSSCall Recording and Screen Capture Solutionsfor the Security Industry

www.securvoice.net • 580 548 1605 • sales@securvoice.net

• Telephony Solutions to the Security Industry

• SecurVoice recording system

• NetVanta PoE Managed Switches and Routers

• IVR, Unified Messaging & Voice Mail Platform

• Support and Service

• SIP trunk circuit provider

• 25 Years Security Industry Experience

Who is CSS

• Call recording platform for Analog, Digital & IP

• Video – Screen recording platform*

• Remote and Local recording solution

• Browser based application

• Automation Software Interface with :

•Bold, SIS, MicroKey, IBS, SGS & MonitorSoft

• Full feature platform, no options*

• Training tools

What is SecurVoice

Features

• 100% .Net Technology• Run management reports with report builder• Scaleable from 4 to 4 thousand channels• MySQL Server support• Network based storage with auto backup• Save and Email recordings• Bookmark recordings• Evaluation and scoring

Features

• Record on Demand• Free agent seating (Bob to Mary to John)• User Groups and Profiles (Operators, Sales, Techs)• Self Monitoring with email notification*• Full Call details• Alarm Escalation* diagnostic tools• WAV file encryption. DES, RC2, Triple DES, Rijndeal• Programmable operator screen capture

Digital, Analog & IP recording in 1 location

LAN

66 Block

CSS IPx Hybrid PBX or

other PBX

Digital Phones

IP Phones

NetVanta Managed PoE Switch

SecurVoice Recording & Storage Server

Analog Phones

SecurVoice Digital & IP recording in 3 locations

MPLS

LAN

LAN LAN

66 Block

66 Block

CSS IPx Hybrid PBX or other PBX

Digital Phones

Digital Phones

IP Phones

IP Phones

NetVanta Managed Switch

SecurVoice Recording Server

SecurVoice Recording Server

SecurVoice Storage Server

SecurVoice Recording Server

100% Web based user interface

Agent Evaluation with unlimited customizable forms & questions

Custom Reports & Analytics

Alarms

Help

Play a recording from SecurVoice, evaluate & comment

Play a recording from SecurVoice, evaluate & comment

Screen Capture. Make sure you know what your operators are looking at.

Screen Capture. Make sure you know what your operators are looking at.

Storage Management

•Supports multiple databases including MySQL & SQL •Centralized Server or DVD storage•Scheduled and rules-based transfer •Scheduled and rules-based file purging•Scheduled and rules-based backup