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Security Stewarding Document 2012

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SECURITY STEWARDING 2012


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COMPANY BACKGROUND ............................................................................................................................................ 5

STAFF EVENT TABARDS 2012 ...................................................................................................................................... 6

EVENT ASSESSMENT SIA / STEWARDS / RISKS........................................................................................................ 7

GENERAL ASSESSMENT ................................................................................................................................................... 7 SIA MANNED GUARDING REQUIREMENTS ............................................................................................................. 7 SIA ACTIVITIES THAT RELATE TO LICENSED EVENTS ........................................................................................... 7

EXEMPTIONS ................................................................................................................................................................... 7

WORK THAT CAN BE UNDERTAKEN BY STEWARDS .............................................................................................................. 7

SIA REGISTRATION ........................................................................................................................................................ 8

REVOKED SIA LIST ......................................................................................................................................................... 9

CROWD SAFETY & MANAGEMENT ............................................................................................................................ 10

Pre / Post– Event Build Up / Break Down .............................................................................................................. 11 Entrance Areas ....................................................................................................................................................... 12 Venues / Marquees ................................................................................................................................................ 12

FRONT OF STAGES ...................................................................................................................................................... 12

Emergency Exits of Venues / Marquees ................................................................................................................ 13 Bar Areas ................................................................................................................................................................ 13 Identified Pinch Points and Crowd Build up Areas ................................................................................................. 13 General / Sudden Crowd Build-Ups ....................................................................................................................... 13

OPERATIONAL SECURITY DUTIES............................................................................................................................. 14

OPERATIONAL ORDERS –GENERAL DUTIES .................................................................................................................... 14

ENTRY AND ON SITE CONFISCATION POLICY ......................................................................................................... 15

CONTRABAND PROPERTY’ & PROHIBITED ARTICLES ........................................................................................................ 15 Contraband Property .............................................................................................................................................. 15 Contraband Goods ................................................................................................................................................. 15 Prohibited Articles ................................................................................................................................................... 15

SEARCHING AND CONFISCATION ..................................................................................................................................... 16 Options ................................................................................................................................................................... 16

PROCEDURE FOR DEALING WITH DRUG SEIZURES FROM A PERSON BY SECURITY STAFF ......................... 17

PROCESS FOR SECURITY STAFF FINDING DRUGS OTHER THAN ON A PERSON .................................................................... 17

EVICTION POLICY ......................................................................................................................................................... 18

EVICTION PROCEDURE ........................................................................................................................................... 18 EVICTION FORM ................................................................................................................................................... 18

OPERATIONAL ORDERS – SPECIFIC TASK DUTIES ................................................................................................ 19

REFRESHMENT BREAKS ................................................................................................................................................ 19

SIA OPERATIONAL ORDERS / BRIEFING NOTES (GENERIC EXAMPLES) ............................................................ 20

STEWARD OPERATIONAL ORDERS / BRIEFING NOTES ........................................................................................ 28

SENIOR SITE PERSONNEL AND LINE COMMAND STRUCTURE ............................................................................ 34

TRAINING RECORDS .................................................................................................................................................... 34

SECURITY PERSONNEL TRAINING ............................................................................................................................ 35

TRAINING COURSES CONTENT.................................................................................................................................. 37

UNIFORM AND EQUIPMENT ........................................................................................................................................ 39


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OPERATIONS ROOM/INCIDENT CONTROL CENTRE ............................................................................................... 39

MAJOR INCIDENT & EVACUATION PROCEDURES .................................................................................................. 40

STAFF CALL AMBER ................................................................................................................................................. 40 STAFF CALL RED ...................................................................................................................................................... 40

1 EQUAL OPPORTUNITIES POLICY ............................................................................................................................ 41

1.1 STATEMENT OF COMMITMENT TO EQUAL OPPORTUNITIES ......................................................................................... 41 2. HARASSMENT AT WORK ...................................................................................................................................... 42 3 PROCEDURE FOR DEALING WITH COMPLAINTS OF DISCRIMINATION OR HARASSMENT .......................... 42

INSURANCE’S................................................................................................................................................................ 43

THE STUART GROUP - HEALTH AND SAFETY STATEMENT OF INTENT. ............................................................. 44

THE STUART SECURITY HEALTH AND SAFETY POLICY. ....................................................................................... 45

RESPONSIBILITIES. ........................................................................................................................................................ 45 INDIVIDUAL EMPLOYEES. ............................................................................................................................................... 46

COMPANY, EMPLOYEE AND SAFETY RESPONSIBILITIES. .................................................................................... 46

JOINT CONSULTATIONS. ................................................................................................................................................ 47 GENERAL WORKING PRACTICES. ................................................................................................................................... 47 OFFICE SAFETY. ........................................................................................................................................................... 47 ACCIDENT REPORTING PROCEDURE. ............................................................................................................................. 48 AUDITING. ..................................................................................................................................................................... 48

GENERAL RISK ASSESSMENT. .................................................................................................................................. 49

RISK ASSESSMENT DATA FORM ............................................................................................................................... 50


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Company Background

Stuart Leisure Security was formed as consultants and suppliers of professional, high quality stewarding personnel to the leisure industry. We were heavily involved in drawing up the crowd management section for the new purple guide to health, safety & welfare at music & similar events and are currently involved in the new guide for 2012. Since 1988 we have built up an impressive track record for the security management of events both large and small for many clients including:-

International Festival of the Sea 1996-2005 Royal Bath & West Show 1998-2012 Glastonbury Festival 1998-2011 Reading Festival 2008 – 2012 Radio 1 Biggest Weekender 2012 Carling Leeds Festival 2003-2005 WOMAD festival 2006-2012 Jersey Live Festival 2007-2012 Jersey Folklore Festival 2012 Westfest Slammin Vinyl 2005-2012 World Wine Fair 1988-90 Bristol Carling Academy Bowplex venues Castle Combe Motor Circuit 1988-2012 Bristol Millennium Event 1999-2000 Bristol Beer Festival Glade Festival 2006-2009 Run For Life Bristol Bike Ride Tall Ships 2002 Portsmouth Essential Music Festival Bristol 2002 Galaxy 101 Radio One Big Sunday Concerts Ross On Wye International Festival Bath Festival 1996-2004 British Moto Cross Grand Prix World Cup Moto Cross Bristol Motor & Leisure Show North Somerset Show since 1994 Hype Balls Big Green Gathering 2005-2009 British Powerboat Grand Prix 1988 Bristol Community Festival 1993-2007 Radio One Road Shows Sound City Bristol Carnival Respect in the West Dreamscape Dance Events Bristol Half Marathon Marks & Spencers 'A time to celebrate' tour Weston Enduro Beach Racing 1997-2009 Moreton-In-Marsh Show Bristol Harbour Regatta National Outdoor Adventure Show National Playbus Show University of the West of England & Bristol University Concerts venues including James Brown, Shirley Bassey, Barbara Dickson, Chris De Burgh, East 17, Portishead, Massive Attack, Run DMC, Stereo MC's & Ocean Colour Scene. With over 1000 fully trained and uniformed personnel and a vastly experienced senior management and operations structure this company is able to staff large complex events and deal with the individual problems that they present. This enables the organisers and other relevant bodies to concentrate on their own tasks safe in the knowledge that their event is being security managed professionally & safely.

For further details try our web site www.stuartsecurity.co.uk


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Staff Event Tabards 2012


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EVENT ASSESSMENT SIA / STEWARDS / RISKS

General Assessment

Every licensed event that requires professional staff in a security or stewarding role now need to identify which of those staff need to be accredited with the Security Industry association. This is assessed using the following criteria and applying it to each task undertaken:

SIA MANNED GUARDING REQUIREMENTS

• Guarding premises against unauthorised access or occupation, against outbreaks of disorder or

against damage

• Guarding property against destruction or damage, against being stolen or against being otherwise dishonestly taken or obtained

• Guarding one or more individuals against assault or against injuries that might be suffered in consequence of the unlawful conduct of others

Manned Guarding as previously defined carried out on licensed premises, venue or event requires a DOOR SUPERVISION licence.

SIA ACTIVITIES THAT RELATE TO LICENSED EVENTS

• Screening a person’s suitability to enter an event

• Searching of persons or property to prevent unauthorised items entering

• Responding to incidents within crowds which relate to anti-social or disorderly behaviour

• Ejecting individuals from an event

• Protecting identifiable areas to prevent damage

• Guarding property in situ including the setup and break down of an event

• Patrolling the perimeter of an event to prevent unauthorised access being gained

EXEMPTIONS

Work that can be undertaken by stewards

• Customer care

• Directing of persons to amenities

• Providing information or guidance to the public

• Health and Safety issues

• Monitoring of areas for overcrowding

• Emergency evacuation procedures

• Checking of tickets or passes where no suitable screening is required

• Volunteers


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SIA Registration

All SIA accredited staff will carry the above badge and will be locatable in the above database.


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Revoked SIA List

All SIA staff are further checked against this register on a regular basis.


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Crowd Safety & Management

The two most important aspects to be considered in crowd management are:

• Audience profile

• Crowd dynamics The way that a crowd behaves and responds is a combination of factors and will depend in a large part on the activities of that crowd, which is influenced in turn by the character of the crowd and of the artists / attraction performing. This means that factors such the following must be addressed:

• The character of the acts i.e. Crowd diving, throwing items into the crowd.

• Audience profile i.e. Male/female split, age of audience, alcohol / drug consumption and likely crowd activities such as body surfers, slamming and stage diving / surfing.

These are the factors that we have taken into consideration and included with other information such as the attendance figures and venue design / capacities enable us to set staffing levels for this particular event.


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Pre / Post– Event Build Up / Break Down

Stuart security staff are providing basic security cover during the build up and break down for this event. It is assumed that all contractors operating on this site are both reputable and competent and have submitted health & safety documentation. The nominated event safety officer should make Stuart security staff aware of relevant safety procedures before operating in these areas. Areas of high risk and any hazards should made known to these staff especially in relation to the following:

• Fork lift truck movements

• Cherry pickers and other moving machinery

• Vehicles moving around sites especially when reversing

• Electrical installations and power supplies should be installed by suitably qualified persons

• Hazard areas signed

• Escape routes identified

• Fuel and toxic fuels stored in a safe manner

• Identify the position of fire fighting / safety equipment In relation to public safety during this period, all the above criteria are obviously applicable to members of the public as well as event staff. Stuart security will within the limits of staffing resources enforce the restrictions of movement by the public on the site to:

• Stop the public entering hazardous areas

• To deter any vehicle / pedestrian conflict

• To identify public through routes around / away from high risk areas

• To deter criminal acts of event equipment


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Entrance Areas

Risk of crowd pressure at entrance. This can be reduced by:

• Effective use of barriers to ensure that queuing lanes are kept orderly spread over a sensible area for the size of the crowd.

• Keep all other activities i.e. caterers, toilets, merchandisers away from the entry points.

• Stewarding entry points in adequate numbers and ensuring that loud hailers are available.

• Using a filter system for search purposes and to ensure a maximum flow of entry.

Venues / Marquees Risk of overcrowding, heat related illnesses, disorderly behaviour and crowd sways / surges. These can be addressed as follows:

• Access and egress points to be kept clear.

• Entrances stewarded & numbers constantly monitored enabling access to be restricted to stop overcrowding occurring.

• General patrols to constantly monitor crowd behaviour and react accordingly. Front of Stages Risk of crushing at front of stage or barrier due to static or dynamic surges from rear, trampling injuries caused by tripping on uneven ground, heat related illnesses due to weather conditions and size of crowd, various bodily injuries due to disorderly or boisterous behaviour. This can be addressed as follows:

§ Risk assessment of type act and or venue to staff pit area with the correct number of stewards to deal with anticipated problems at front of stage area.

§ Stewards to staff pit areas and front of house and to monitor crowd movement for

distress, crushing, sways / surges and disorderly behaviour and to take action as necessary. This may involve removing people from front of house area if they are vulnerable to injury or their behaviour is likely to cause injuries to others.

§ For acts where crowd surfing is prevalent staff to handle surfers in pairs and remove

from pit area.


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Emergency Exits of Venues / Marquees

The following provisions should be in place:

• Exits will be kept clear and unlocked.

• Escape routes will be kept clear.

Bar Areas

Risk of public disorder / boisterous behaviour. This can be addressed as follows:

• Substantial stewarding resources located at this area.

• Persons behaving in above manner to be removed from area.

• Drinks sold in suitable containers only i.e. plastic glasses

• Persons that have had too much to drink to be refused further service.

Identified Pinch Points and Crowd Build up Areas

These are identified in advance and the following procedures are put into place:

• Stewards located in area.

• Safety equipment and barriers used if required.

• Keep left or one way crowd flows enforced where necessary.

General / Sudden Crowd Build-Ups

Even with the best pre-planning of venue lay out and stewarding plans, certain areas may during the course of the event generate crowd build-ups. These are dealt with as follows:

• Initially area is identified by foot patrols, support vehicles or other information

• Location attended by foot patrols or if required support vehicle carrying safety equipment.

• Area cleared or restored to a safe level by use of stewards and loudhailers.

• Additional stewarding to be left at location to further monitor ongoing situation.


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OPERATIONAL SECURITY DUTIES

Operational Orders –General Duties

To provide a high profile uniformed security presence to give information & reassurance to both the event staff and general public deterring any criminal acts and paying particular attention to:-

• Access Control – To ensure that that only the correct classes of pedestrians and vehicles gain access to specific area as defined in the relevant operational order.

• Crowd management & safety – To assess & report build ups of crowds especially in marquees and around stage areas.

• The prevention of the build up of combustibles.

• Drug usage - A high profile approach, to deter the use of drugs by firmly discouraging people openly using them and if necessary informing the police for further action. To report the dealing of drugs to the police immediately.

• Illegal sale of alcohol - To search vehicles entering site and refusing them access if large quantities of alcohol are found (facilities to impound will be available). Persons found illegally selling alcohol on site will be stopped from doing so and if they persist will be removed from the site.

• Illegal gaming - People will be stopped from doing so and if necessary removed from the site.

• Fly pitchers - To be stopped from trading and if necessary removed from the site.

• Public disorder - To deal with any outbreaks of public disorder and remove offenders from site within the capabilities of our operational resources.


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Entry And On Site Confiscation Policy

Contraband Property’ & Prohibited Articles

Contraband Property

1. Certain property is designated as ‘contraband good & prohibited articles’ by the Festival Licence

holder to:-

a. Comply with certain licence conditions b. Maintain public health and safety c. Prevent the Personal Licence holder being liable to prosecution d. Adhere to wholesalers’ and traders’ agreements

2. The following list of property, ‘contraband’ and ‘prohibited articles’, should not be brought onto the Festival site without previous authority, such property is subject to confiscation by the stewards or appropriately qualified and licensed security:-

Contraband Goods

• Excessive amount of cigarettes [in any amount over personal use for the duration of the festival]

• Excessive amounts of alcohol [in any amount over personal use for the duration of the festival] OR

• No Alcohol [dependant on licence conditions]

• Excessive amounts of soft drinks [in any amount over personal use for the duration of the festival]

• Glass Containers

• Sound Systems [without written approval from the Organiser]

• Unauthorised goods with the events / festivals logo

• Body piercing equipment

• Flares [without written approval from the Organiser]

• Fireworks

• Generators

• Lasers

• Plastic or polystyrene disposable plates, trays, cups, mugs or plastic cutlery

Prohibited Articles

• Illegal drugs

• Weapons or potential weapons


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Searching and confiscation

3. Persons entering the Festival site including traders, staff, artistes and members of the public are

all liable to be searched by SIA security staff. 4. In certain circumstances, where there is evidence to suspect possession of contraband goods

by site traders, staff, artistes and members of the public may be requested submit to a search of vehicles and personal property. Refusal to be searched could lead to a person being evicted from site by security following the event / festival eviction procedure.

5. If there is intelligence to suspect that a person may be in possession of ‘prohibited articles’ the

search will be only be conducted by SIA licensed staff. If drugs are located the Festival drugs policy will be followed.

Options

If any of the above items are located on the person, in personal possessions of in a vehicle in possession of the person being searched the following options should be considered:-

• Allow the person to leave the site of their own accord

• Refuse entry

• The person to surrender the specified ‘contraband’ property against a receipt and entering or remaining on the site. The property to be returned post event / festival.

• Confiscation of the property, against receipt and evicting from site. The property to be returned post event / festival.

• Surrendering the specified ‘contraband’ property and signing a disclaimer for destruction. The person to be permitted to enter or remain on site.

In all instances when a person is evicted from site the Festival eviction policy should be followed.


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Procedure for dealing with drug seizures from a person by Security Staff

All drug discoveries no matter how minor must be dealt with by the following procedures

1. The drugs should be sealed in a tamper-proof forensic science drug bag, wherever possible in the presence of a corroborating officer/member of security staff as well as the suspect (this should help to avoid any allegations being made against the person seizing the suspected substances).

2. The person seizing should record on the bag the physical appearance of the substance and what they suspect it to be, e.g. “A fifty-pence sized piece of brown resinous substance suspected to be cannabis resin” or “A small re-sealable clear plastic bag containing a small amount of white powder”. In addition, record who they have seized the substance from, sign the bag and invite the suspect to also. The corroborating officer / member security staff should also sign.

3. Complete searching the individual and consider searching those in their company. Often a dealer will carry a small amount of the drug leaving an associate to hold the larger quantity.

4. If not already at the scene, Police officers should be called who will then complete the search record, confirm the identity of the suspect and carry out PNC and intelligence checks before deciding on the way forward.

5. It is accepted that Security staff will have to apply a certain amount of discretion about when to refer an individual to the Police. Factors such as availability of Police, festival goer’s safety, nature and amount of substance along with the suspect’s demeanor will all have to be considered. Any person found with a crystallized substance or suspected of dealing must be referred to the Police on every occasion.

Process for Security staff finding drugs other than on a person

1. If suspected drugs are found other than in the possession of a person the Security staff should carry out the procedure detailed above at 2.1 and 2.2 but in addition they should clearly mark the bag NFA.

2. If these suspected drugs are crystalline in appearance Security will immediately contact the Avon and Somerset Constabulary Drug Strategy SPOC who will then arrange their immediate collection. All other drugs will be held in a sealed bag until an appropriate time in the day when contact will be made with the Drug Strategy SPOC and arrangements made to collect the drugs or for the drugs to be handed in at the next Silver Briefing.


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EVICTION POLICY

Any person who fulfils the following criteria will leave himself or herself liable for eviction from the Festival. The decision as to eviction will be at the discretion of the security and stewarding staff under the supervision of the Security Co-ordinator. Persons will be liable for eviction under the following circumstances: Ø Entering or being onsite without a ticket or relevant pass Ø Any persons who are found causing any disruptive or antisocial behaviour Ø Any person who is arrested and charged by the police, following charging the police will escort

the individual to the security compound for the collection of their property prior to being escorted from site.

EVICTION PROCEDURE

All persons removed from site will be taken to TBA location for eviction. Wherever possible, all persons who are to be evicted will be escorted to collect their belongings before their eviction. All evictees evicted will have there wristbands / tickets removed to prevent them from re-entering the festival.

EVICTION FORM

The unit dealing will complete incident forms for all persons evicted from site. A copy of the form will be retained in the OSU and the manager will maintain an index for quick reference.


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Operational Orders – Specific Task Duties

This section details specific operational tasks unique to this particular event. These duties are drawn up in agreement with the organiser and in relation to the health and safety requirements of the personnel deployed to carry them out. This company reserves the right to move or withdraw personnel from a particular task if it is felt that their safety is compromised or that they would be more efficiently deployed elsewhere whilst not reducing the effectiveness of the duties from which they were withdrawn. All personnel are issued the relevant operational order sheet for the task they are undertaking which subject to late amendment is identical to the following sheets and the task points that they represent.

Refreshment Breaks

All multiple guard points will break themselves and personnel will be given a 30 minute refreshment break every 4 hours. Single guard points are relieved by dedicated break staff in the same frequency. Specific task points that are subject to high levels of concentration, noise or other stress related areas will be rotated among personnel as appropriate.


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SIA Operational orders / briefing notes (Generic Examples)

Operational Orders / Guidance Notes Event Full Festival Details Insert Here

Role SIA SECURITY accredited staff only

Task Mobile Units

General Brief

To make a general high profile patrol of venue and to respond to incidents as directed by control. To deal effectively with:

• Public disorder

• Anti-social behaviour

• Drunkeness

• Assault

• Theft

• Criminal damage

• Unauthorised entry

• Possession / dealing of unauthorised drugs

• Crowd management

• Possession of unauthorised alcohol

• Illegal merchandising

• Emergency incidents Ensure that only proportional force is used and request Police involvement where appropriate at an early stage.

Conflict level

High – Confrontation very likely

Support units

3 mobile units + Foot Patrols

Police Large presence at venue, contact through security control only. Please enter police collar number on form for any incident that they attend.

Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA

Arrests Persons detained to be transported to Police post located at X

Evictions Persons evicted to be taken to X

Search On licensed property only, search is a condition of entry, if search refused consider eviction of person

Seizures Incident forms to be completed and goods taken OSU located at x. Please inform perpetrator that goods will be returned only x at x on production of x copy of incident form receipt.

Incident Forms

To be completed in all cases and x copies handed to security control as soon as practicable

PPE Issue

Body armour, quick cuffs, video camera

PPE Vehicle

Protective helmets, short shields

TZ Units Tango Zulu units are operational for this event

Notes


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Task Entrances / Wristband Exchange

General Brief

To provide a high profile presence at this location with regards to the following:

• Provide back up to the Oxfam stewards.

• Make random searches of persons entering & enforce entry conditions

• Ensure that there is no unauthorised entry

• To enforce drugs and alcohol policies Ensure that only proportional force is used and request mobile response involvement where appropriate at an early stage.

Conflict level


Support units

4 Mobile Units + Foot Patrol


Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA





Incident Forms


PPE Issue

PPE Vehicle


Notes


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Task Bar Area

General Brief

To make a general high profile patrol of bar area and to respond to incidents as directed by control. To deal effectively with:

• Public disorder


• Drunkeness

• Assault

• Theft

• Criminal damage







Conflict level


Support units



Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA





Incident Forms


PPE Issue

PPE Vehicle


Notes


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Task Covert Unit

General Brief

To gather intelligence especially on the following areas:

• Illegal merchandizing

• Alcohol sales

• Drug dealing


• Crime You must NOT get involved in any conflict situations – request mobile response units to attend at earliest opportunity.

Conflict level


Support units



Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA





Incident Forms


PPE Issue

PPE Vehicle


Notes


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Task Stage

General Brief

To restrict access to backstage area as per the pass board. To restrict access to pit area to security staff only. To monitor front of stage, and react accordingly to the following:

• Build up of dense crowd at the front of pit barrier

• Public disorder


• Drunkeness

• Assault






Conflict level


Support units



Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA





Incident Forms


PPE Issue

PPE Vehicle


Notes


Page 25



Task Tented Venue

General Brief

To restrict access to backstage area as per the pass board. To restrict access to pit area to security staff only. To restrict crowd numbers entering venue to venue limit. To monitor front of stage, and react accordingly to the following:

• Build up of dense crowd at the front of pit barrier

• Public disorder


• Drunkeness

• Assault






Conflict level


Support units



Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA





Incident Forms


PPE Issue

PPE Vehicle


Notes


Page 26



Task General Patrol

General Brief

To make a general high profile patrol of area and to respond to incidents as directed by control. To deal effectively with:

• Public disorder


• Drunkeness

• Assault

• Theft

• Criminal damage






Conflict level


Support units



Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA





Incident Forms


PPE Issue

PPE Vehicle


Notes


Page 27



Task Perimeter Patrol Mobile

General Brief

To make a general high profile patrol of Specific fence area to prevent unauthorised entry and to respond to incidents as directed by control. To deal effectively with:

• Public disorder


• Drunkeness

• Assault

• Theft

• Criminal damage




• Illegal merchandising Ensure that only proportional force is used and request Police involvement where appropriate at an early stage.

Conflict level


Support units



Drugs Policy

See attachment

Alcohol Policy

See Attachment

Entry Conditions

TBA

General conditions

TBA





Incident Forms


PPE Issue

Body armour, quick cuffs, video camera

PPE Vehicle

Protective helmets, short shields


Notes


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Steward Operational orders / briefing notes


Role STEWARD – non SIA task

Task Tented venue

General Brief

This task is for information and direction only, please observe for the following:

• Crowd build up

• Build up of combustibles

• Fire exits and gangways are clear

• Fire extinguishers are present You MUST inform control of any transgressions of the above points. You must NOT get involved in any conflict situations – request mobile response units to attend at earliest opportunity.

Conflict level

Low

Support units


Police Large presence at venue, contact through security control only.

Drugs Policy

TBA

Alcohol Policy

TBA

Entry Conditions

TBA

General conditions

TBA

Arrests Request Mobile

Evictions Request Mobile

Search Request Mobile

Seizures Request Mobile

Incident Forms

N/A

PPE Issue

N/A

PPE Vehicle

N/A


Notes


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Task Vehicle Check Point

General Brief

This task is for the checking and direction of vehicle pass holders only. Please adhere to the following:

• Direct vehicles to the relevant car parking as per the pass boards

• Ensure that all vehicles have the appropriate pass

• Let all emergency vehicles enter without passes You MUST inform control of any transgressions of the above points. You must NOT get involved in any conflict situations – request mobile response units to attend at earliest opportunity.

Conflict level

Low

Support units



Drugs Policy

TBA

Alcohol Policy

TBA

Entry Conditions

TBA

General conditions

TBA





Incident Forms

N/A

PPE Issue

N/A

PPE Vehicle

N/A


Notes


Page 30



Task Stage

General Brief

To assist and work at the direction of SIA trained staff to remove distressed persons from front of stage area. You must NOT get involved in any conflict situations – request mobile response units to attend at earliest opportunity.

Conflict level

Low

Support units



Drugs Policy

TBA

Alcohol Policy

TBA

Entry Conditions

TBA

General conditions

TBA





Incident Forms

N/A

PPE Issue

N/A

PPE Vehicle

N/A


Notes


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Task Emergency Exit

General Brief

This is an emergency entrance for emergency services vehicles only. No other vehicles or pedestrians are to enter / exit at this point. You MUST inform control of any transgressions of the above points. You must NOT get involved in any conflict situations – request mobile response units to attend at earliest opportunity.

Conflict level

Low

Support units



Drugs Policy

TBA

Alcohol Policy

TBA

Entry Conditions

TBA

General conditions

TBA





Incident Forms

N/A

PPE Issue

N/A

PPE Vehicle

N/A


Notes


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Task Entrance

General Brief

To check accreditation / tickets and direct persons to the correct entrance. DO NOT search persons or get involved in confrontational situations – request mobile response attendance.

Conflict level

Low

Support units



Drugs Policy

TBA

Alcohol Policy

TBA

Entry Conditions

TBA

General conditions

TBA





Incident Forms

N/A

PPE Issue

N/A

PPE Vehicle

N/A


Notes


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Task Vehicle Direction

General Brief

To direct traffic into relevant car park. You must NOT get involved in any conflict situations – request mobile response units to attend at earliest opportunity.

Conflict level

Low

Support units



Drugs Policy

TBA

Alcohol Policy

TBA

Entry Conditions

TBA

General conditions

TBA





Incident Forms

N/A

PPE Issue

N/A

PPE Vehicle

N/A


Notes


Page 34

SENIOR SITE PERSONNEL AND LINE COMMAND STRUCTURE

This company employs a four level operational rank structure as follows:-

Whiskey Call Sign

Most senior personnel present, will have overall responsibility for the security management of the event and will liase with other relevant authorities, both before and during the event.

Victor Call Sign Senior Supervisors, in charge of 5-50 personnel and will have responsibility for overseeing specific operational tasks. Will liase with Whiskey ranks, ensuring that all operational duties are fulfilled.

Oscar Call Sign

Security Stewards, working in teams of 5 - 10 and carrying out specific operational duties as detailed by the Supervisory ranks.

Tango X-Ray Call Sign Specialist mobile units supporting operational staff in their duties. Tango Zulu Call Sign

Covert undercover units.

TRAINING RECORDS

Training records for all staff are held in the following format and are available for inspection at any reasonable time at our head office.


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SECURITY PERSONNEL TRAINING

Stuart Security trains all leisure staff to exacting standards as follows. All staff where required have undergone the Security Industry Associations training and accreditation to carry out the tasks that meet this particular criteria.

Basic (2) leisure security steward course (Grade 6) –2 hour in house course Basic (1) leisure security steward course (Grade 5) - 2 hour in house course Standard leisure security steward course (Grade 4) - 4 hour in house course Advanced leisure security steward course (Grade 3) – 8 hour in house course Senior stewards course (Grade 2) – 2 day in house course Supervisors course (Grade 1) – 5 day in house course

Further to these courses all staff Grade 4 and higher are also trained in the following subjects:-

Basic First Aid Basic First Aid Fire fighting

All staff receive on site briefings relating the particular event they are staffing.


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TRAINING COURSES CONTENT

Security steward grade 5/6

Security steward grade 4

Senior steward grade 3 Supervisor grade 2

Manager

Command structure Crowd psychology Structure of event Management & team building

Table top emergency planning exercises

Basic event planning

First Aid (Appointed person HSE)

Event planning Drug recognition Risk assessment responsibilities

Qualities of a steward

Use of fire extinguishers Risk assessment (planning)

Leadership qualities Emergency incident command

Personal conduct Risk assessment (health & safety)

Basic incident planning

Crowd dynamics Staff deployment

Access control

General responsibilities

Crowd management

Use of vehicles at events

Emergency procedures

Client care

Interpersonal skills

Searching

Legal responsibilities

Communications

Public safety


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UNIFORM AND EQUIPMENT

• All personnel are fully uniformed including yellow Hi-Viz tabards individually numbered & clearly marked with a ‘Security’ logo.

• All supervisors are clearly identified by Purple / Black Hi-Viz tabards individually numbered & marked ‘supervisor’

• All supervisors and key point personnel will be issued with personal radios.

• All night staff will be issued with torches

• Vehicles used will be clearly identified by a roof bar containing a security sign, reflective beacons and audible warning horns for movement in crowds. Safety equipment carried includes loudhailers, fire extinguisher, fence spanner, bolt croppers, dragon light and basic first aid kit.

OPERATIONS ROOM/INCIDENT CONTROL CENTRE

The operations room is situated in the crew area and will be manned by two senior Stuart security personnel and will oversee all operational tasks and deployments on this event.

The operations room call sign is:- Security Control

The operations room will be equipped with:-

Lighting and ring main electricity supply Communications base station & back up battery powered radio set Gridded site plan to show all services Operations board to show manpower deployment Major incident plan Contact telephone number list of relevant services Operations log of all incidents Dedicated operations room telephone number: TBA


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MAJOR INCIDENT & EVACUATION PROCEDURES

In the event of a major incident occurring it is likely that our stewards will be either at the scene or the first to arrive. We use in response to these situations two, coded messages:-

• STAFF CALL AMBER - standby, possible incident • STAFF CALL RED - incident in progress

STAFF CALL AMBER

This will be called by the person originally at the scene, and indicates that security will:-

• Stop all non essential radio communications • Standby in a state of readiness and await further instructions • Send supervisors to scene to assess situation • Inform all site emergency services of potential situation • Send support vehicle to scene with emergency equipment

Upon assessment of scene by senior personnel and if an incident is in progress, security will call:-

STAFF CALL RED

This indicates that a major incident is in progress and that all available security attends a rendezvous point near the scene and under the direction of the head of security or senior supervisor:-

• Assess the number of casualties and type of injuries and relay information to security control.

• Evacuate area of non casualties. • Secure inner perimeter • Secure outer perimeter • Secure the emergency services access and egress routes • Await arrival of the emergency services and make our resources available to the senior

police officer at scene

At staff call RED the control room will:-

• Inform all site emergency services of situation and be available for their use. • Establish emergency access route to incident and allocate guards to clear route and

direct services to scene.


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1 EQUAL OPPORTUNITIES POLICY

1.1 Statement of Commitment to Equal Opportunities

Fair and equitable treatment for all employees and for all applicants for employment. The Company regards this as a commitment to make full use of the talents and resources of all employees, and to provide an environment which will encourage good productive working relationships throughout the Company. This means affording equal access to any employment opportunities within the Company according to an individuals ability, free from any arbitrary or unjustified considerations. To this end, the Companys policy is that all employees will be given equal opportunity without prejudice or discrimination by reason of race, colour, nationality, religious belief, sex, sexual orientation, marital status, age, disability, national or ethnic origin, or any other criteria that cannot be shown to be justifiable. This basic principle applies to all aspects of employment, selection promotion and training. 1.2 Implementation of the Equal Opportunities Policy 1.2.1 Overall responsibility of implementing the Companys Equal Opportunities Policy rests with the operations manager. The operations Manager is responsible for coordinating equal opportunity activities on a day to day basis. This will include 1.2.1.1 Monitoring the effectiveness of the policy. 1.2.1.2 Producing an annual report on the effectiveness of the policy. 1.2.1.3 Reviewing the policy and making recommendations for changes and improvements as necessary. 1.2.1.4 Communicating the policy to all staff. 1.2.1.5 Arranging training for all managers to develop their understanding of the importance of equal opportunities and how to implement the Companys policy. 1.2.1.6 Arranging for positive action to be taken to address any areas where one group may be disadvantaged. 1.2.1.7 Ensuring that suitable access and facilities are made available for disabled employees at the Companys offices, so far as is reasonably practicable. 1.2.1.8 Encouraging suppliers and sub-contractors to adopt a similar policy on equal opportunities. 1.2.2 All staff are expected to comply wholeheartedly with the Companys Equal Opportunity Policy. Any questions or concerns they may have about the policy or its implementation should, in the first instance, be made to their Line Manager. If this is not appropriate for any reason, any questions or concerns should be raised with the Personnel and Admin Manager. 1.2.3 Failure to comply with the equal opportunities policy by any member of staff, will be considered to be a disciplinary matter and will be dealt with in accordance with the Companys Disciplinary Procedure as contained in the Staff Handbook.


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2. HARASSMENT AT WORK

2.1 Definition of Harassment For the purpose of this policy, harassment is taken as being any unwanted conduct towards an employee of the Company which affects his or her dignity and causes offence or distress. The harassment may be sexual in nature or related to ethnic origin, personal beliefs and convictions, or even age. Forms of unwanted behaviour could include; 2.1.1 Physical contact. 2.1.2 Jokes, offensive language, gossip, slander, sectarian songs and letters. 2.1.3 Posters, graffiti, obscene gestures, flags, bunting and emblems. 2.1.4 Isolation or non-cooperation and exclusion from social activities. 2.1.5 Coercion for sexual favours and pressure to participate in political or religious groups. 2.1.6 Intrusion by pestering, spying and stalking. 2.2 The Company will not tolerate or condone any form of harassment. Wilfully committing harassment will be dealt with under the Firms disciplinary procedure.

3 PROCEDURE FOR DEALING WITH COMPLAINTS OF DISCRIMINATION OR HARASSMENT

3.1 Complaints of discrimination or harassment should, if possible, be dealt with in accordance with the Companys Grievance Procedure as detailed in the Staff Handbook. However, the complaint can be made directly to the [specify] who will undertake an initial investigation of the complaint. If requested, or if considered appropriate, a female member of staff will undertake the initial investigation. After this, an appropriate course of action will be decided and this will be communicated to the complainant within one week of the initial complaint. 3.2 The Company will always look to resolve any such complaint on an informal basis. However, the complaint can be made formally, and to any Partner, if the complainant so wishes. 3.3 The Company will not retaliate in any way against an employee, potential employee or former employee who, in good faith, makes a complaint or report under the equal opportunities policy or against harassment. Retaliation against any individual for making such a complaint or report will not be tolerated and will itself be the subject of disciplinary action.


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INSURANCE’S

(1) PUBLIC LIABILITY. Indemnity in respect of accidental injury and/or damage to property during the course of business. Amount insured per occurrence...............................................................................£5,000,000 (2) EFFICACY & CONTRACTUAL LIABILITY Indemnity against loss or damage to property arising out of the failure to carry out the duties that the insured is contracted to perform including deliberate acts, wilful default or neglect by the company or by its employees. Amount insured per occurrence...............................................................................£1,000,000 (3) EMPLOYERS LIABILITY Indemnity against injury or death of any employee of this company. Amount..............................................................................................................£10,000,000 (4) FIDELITY GUARANTEE Indemnity against any loss which may occur as a result of any fraud, dishonesty or embezzlement by this companies employees. Amount insured per employee....................................................................................£100,000 (5) WRONGFUL ARREST Indemnity against any damages payable as a result of any wrongful arrest committed by this companies employees. Amount insured ..........................................................................................................£25,000 (6) LOSS OF KEYS Indemnity against the cost of replacing or altering any locks. Amount insured..................................................................................................UNLIMITED (7) CONSEQUENTIAL LOSS FOLLOWING LOSS OF KEYS Indemnity against any sum payable in respect of consequential loss arising out of loss of keys. Amount insured...........................................................................................................£10,000


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The Stuart Group - Health and Safety Statement of Intent.

The management of The Stuart Group look upon the promotion of health and safety measures as a mutual objective for themselves and their employees. Therefore it is our policy at The Stuart Group, to do all that is reasonably practicable to provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees and sub contractors, and to provide such information, training and resources as they need for this purpose. In particular the management of The Stuart Group recognises its responsibility

• To provide and maintain safe and healthy working conditions.

• To provide training and instruction to enable employees to perform their work safely.

• To maintain a continuing and progressive interest in health and safety.

• To take account of all statutory requirements relating to health and safety.

• To consult and involve its employees in health and safety matters wherever possible.

• To commit the appropriate level and type of resource to ensure the above responsibilities are met. The management also recognises that its employees have a responsibility to co-operate in the implementation of the Health and Safety Policy by :-

• Working safely

• Meeting their statutory duties.

• Reporting incidents which have led or may lead to injury or damage.

• Following the health and safety procedures and safe systems of work. We also accept our responsibility for the health and safety of others who may be affected by the acts or omissions of our employees or agents. Our health and safety policy and systems of work are subject to continuous review to ensure that they are kept up to date with any changes in our statutory obligations and any change in the size and nature of our operations. Signed: Position:

Date:


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THE STUART SECURITY HEALTH AND SAFETY POLICY.

The Stuart Group will abide by the Health and Safety at Work Act 1974 and, so far as is reasonably practicable, will provide a safe and healthy working environment as required by the above Act and other relevant legislation which may be introduced from time to time. The management in situations where The Stuart Group does not have direct control of the premises or site where staff are required to work, every effort will be taken to ensure that the client or his nominated representative is aware of their duty to comply with the requirements of the Act to provide a safe working environment. Under no circumstances should a member of The Stuart Group staff follow any instruction which may constitute a risk to the safety of themselves or others.

Responsibilities.

Overall and final responsibility in all areas of operation, including office safety, is that of Kay Stuart. Her deputy in all such matters is Bill Stuart. The responsibility for The Stuart Group Health and Safety Policy being carried out whilst members of staff are on site rests with the appointed site manager/supervisor or any appointed deputy in their absence. Not withstanding the above, all employees have a responsibility for their personnel safety and a duty of care for the safety of their fellow employees and others who may be affected by their acts or omissions. The employees responsibilities include :-

• The duty to co-operate with management in all aspects of health and safety at work.

• The duty to comply with the safety instructions and directions laid down by management.

• The duty to use, properly, the means and facilities provided for health and safety at work.

• The duty to refrain from wilful misuse of, or interference with, anything provided in the interests of the health safety and welfare of themselves or others, including any action that may endanger themselves or others.

• The duty of all employees in authority in authority to ensure that the necessary safety precautions are taken and that the necessary safety instructions are given.

• The duty to report any breaches of this policy or any other safety concerns to their manager or supervisor.

Additional areas of responsibility have been allocated as follows :-

• Safety training/instruction : Bill Stuart

• Safety inspections : Bill Stuart

• Office safety: Kay Stuart

• Accident investigation/reporting: Kay Stuart


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Individual Employees.

ALL EMPLOYEES MUST :-

• Comply with the Health and Safety Policy.

• Observe all safety rules.

• Report any safety hazard within their work area, either on client sites or Stuart Leisure offices.

• Comply with all written or verbal instructions given to them to ensure their personal safety and the safety of others.

• Conduct themselves in an orderly manner at all times when on company business.

• Use the safety equipment and any specialist clothing provided.

• Avoid improvisation in any form which may create a risk to themselves or the health and safety of others.

• Immediately report any defects to equipment provided for health and safety to their supervisor.

• Report all accidents to their supervisor whether injury is sustained or not.

• Attend, as requested, any training course or meeting etc., designed to further the interests of health and safety.

• Observe all laid down procedures, either written or verbal, concerning work activities.

• Observe all fire evacuation and safety procedures including the position of fire fighting equipment at both Stuart Leisure offices and client sites.

• Not invite visitors to company premises without the permission of management.

Company, Employee and Safety Responsibilities.

The responsibilities of all employees have been identified to ensure that safe working practices take place in all of the Company’s areas of operation. Management accepts its overall responsibility for providing information, equipment, instruction and training in order to ensure that the employees responsibilities documented are fully understood and complied with. Accidents are usually the result of unsafe acts or unsafe conditions. The responsibilities placed on employees of this Company are formulated to comply with legal requirements as well as to minimise the likelihood of unsafe working practices or unsafe working conditions occurring. In addition to the general responsibilities previously stated, the Health and Safety at Work Act 1974, places legal duties on all employees. These are :-

Section 7 of the Health and Safety at Work Act 1974. 1. To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work.

2. To co-operate with the management to enable the employer to carry out his legal duties or any requirements as may be imposed.

Section 8 of the Health and Safety at Work Act 1974.

No person shall intentionally or recklessly interfere with or misuse any item provided in the interests of Health, Safety and Welfare.


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Joint Consultations.

Within the clearly identified functions of management/supervision there is a responsibility to communicate with employees regularly on safety matters. To ensure effective implementation of the Health and Safety Policy and procedures consultation must take place between the employer and employees. In order to encourage this exchange of information all post event debriefs will include discussions on matters relating to health and safety. In addition to the above, regular meeting will be held between the management and appointed safety representatives.

General Working Practices.

The responsibility for The Stuart Group Health and Safety Policy being carried out whilst working on client sites rests with the Supervisor or their appointed deputy. Whenever a member of staff notices anything which may compromise the health and safety of any employee or other person on site, which they are unable to immediately correct, they should report it to the supervisor or appointed deputy. The supervisor or deputy should then take the necessary action to address the problem or ensure that the client’s representative is informed and that the necessary action is taken. In the event of an evacuation being necessary, the supervisor or appointed deputy will act as evacuation officer. Any evacuation will be carried out strictly in accordance with the evacuation procedure detailed in the Operational Plan for the event concerned. Wherever possible, before arrival at site, and in all cases before accepting site responsibility, the supervisor will check that the requirements of the Health and Safety checklist have been satisfied. In addition the supervisor will familiarise him/herself with site conditions and local hazards. This will include checking for any changes from the agreed site/venue layout, evacuation routes etc.. Any such changes may require an on site risk assessment which must be completed prior to The Stuart Group taking site responsibility.

Office Safety.

The Stuart Group accepts its responsibility to provide a safe and healthy working environment for its office based staff. This responsibility has been delegated to Kay Stuart, and include, but are not limited to:-

• The provision of a safe environment.

• Adequate training in the use of equipment.

• Training on the correct procedure in the event of a fire alarm.

• Ensuring that all electrical equipment complies with current legislation and regular inspections carried out.

• Ensure that equipment provided for use is appropriate to the task.


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Accident Reporting Procedure.

In order to comply with the statutory requirements all accidents must be recorded and where necessary notified as required by the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). Kay Stuart or her nominated deputy will be responsible for investigating all accidents or incidents involving personal injury. Incidents resulting in damage to property, equipment and near misses will be the responsibility the responsible manager. In the event of an accident or incident occurring on a client site the following procedure should be followed :-

• Ensure that a full record of the incident, including details of any injury, is entered into the site accident book.

• Provide a written report and, where possible a copy of the entry made in the client’s accident book, to Kay Stuart.

• The details contained in the written report will then be entered into The Stuart Group accident records, and any necessary investigations begun.

It is in the interest of all employees to ensure that this procedure is followed without fail in all cases. Should the investigation indicate that the incident may have resulted from a failure in existing systems, or a lack of training, then changes to that system shall be made or training as necessary will be arranged.

Auditing.

Regular audits of safety arrangements and adherence to safety procedures will be carried out by the management and nominated safety representative. These audits will seek to ensure that any shortcomings or failures in the existing systems are identified and the necessary actions taken to correct/improve those areas. By this process the management confirm their intention to continually monitor and improve the health and safety performance of The Stuart Group across all areas of operation.


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General Risk Assessment.

The Management of Health and Safety at Work Regulations came into force on 1st January 1999. They require all employers and self employed persons to assess the risk to workers and others who may be affected by their undertaking. A risk assessment is a systematic examination of the work activity to be undertaken. It involves identifying the existing hazards and those arising from the event/activity. These hazards may be caused by the work activities or by outside factors such as the layout of the premises/ venue or members of the public etc.. The risks should then be evaluated, taking into account any existing precautions and controls. There are six steps, which need to be taken to assess the risks associated with a contract:-

• Identify the hazards associated with the activities contributing to the contract, where it is carried out and how the activities are to be undertaken.

• Identify those exposed to the hazards.

• Evaluate the risks, taking account of existing precautions (this will indicate the level of residual risk).

• Devise a safe system of work, which reduces the residual risk to as low a level as is reasonably practicable.

• Implement the system of work.

• Monitor, review and revise the system as necessary to maintain its effectiveness. This statement covers identified general risk assessments for the spectrum of duties that The Stuart Group undertakes. However each individual contract will require a unique risk assessment which will form part of the operational orders pertaining to each specific contract. The management will ensure that all necessary information on such matters is conveyed to individual employees at the pre event briefing. It is the responsibility of each employee to satisfy themselves that they fully understand the content of any such briefing and seek clarification of any areas of concern.


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Risk Assessment Data Form

HAZARD ACTION Violence. People who deal directly with the public may face aggressive or violent behaviour. They may be sworn at, threatened or even attacked.

Prioritise personal safety, request specialist support units which are available to deal with disorder, be aware of codes for emergency assistance. Enlist

Police assistance (if required) at earliest opportunity.

H.I.V/Hepatitis infection. When dealing with the public it is important you deal with everybody in the same manner as there is always a risk that they may be infected with H.I.V/Hepatitis,

Where there is a risk of body fluid contact, your welfare must always be a priority. To ensure this you must wear protective gloves. They will be available from control rooms and support vehicles. If you need to resuscitate always use a resuscitator, never use

mouths to mouth contact.

Noise. Prolonged or sudden exposure to loud noise levels (such as pyrotechnics) has a high risk of permanent deafness or other auditory problems such as tinitus. The risk to others is minimal, as they tend not to be in the safety areas during the event. The risk to the public is low as long as the safety guidelines are adhered to.

Ear defenders are made available to all personnel that come into close proximity of stages, firework areas

etc. Personnel will be rotated where a long duration of exposure to noise is experienced.

Fire. A large risk at events, due to the large gathering of people. Always make yourself familiar with the location of fire extinguishers around the site.

During patrols make sure there is no great build up of combustibles. Check with people having barbecues that they have been extinguished. Make sure gangways and fire exits are kept clear.

Suspicious Packages/Bomb Threats. During the course of an event you may come across a package that arouses yours or somebody’s suspicion, or we may get a warning of a bomb somewhere on site.

Cease radio and mobile telephone use within 100 metres. Request Supervisor to attend location by word of mouth and secure area emergency services will be

informed straight away.

Crowd Behaviour. Crowd management can present particular problems for security personnel. There are many factors that can affect the mood of a crowd such as the opposing team scoring a goal or the artist not turning up. Other problems will be overcrowding of a particular area.

Monitor the area that is likely to cause you concern. If it appears to build up to quickly prioritises your own safety, call immediately for back up, and never try to work the crowd alone. Always be polite but firm. Use safety equipment i.e. loudhailers, mills barriers to

move crowds and prevent further access.

Cash Transportation. During some events we will be required to do cash runs. It involves picking up moneys collected on gates and taking it to a control room to be counted at various intervals.

Always wear personal protective equipment provided; follow check in procedures with control if vehicles are used only leave vehicles if absolutely necessary.

Driver must never leave vehicle.

Environmental Risks. Such as Heat Exhaustion, Sun Stroke, Dehydration, Cold, Water Hazards. The risk should be nil if common sense and the precautions are in place.

Water is always available on site as are sun blocks and after sun, hats are available from the control room if required. Cold weather clothing is also available

from the control room.

Dealing With Vehicles. Risk of injury due to collision when dealing with vehicles at V.C.P’s. Vehicles towing trailers are identified as particular hazard due to additional width and approach arc of articulated unit.

Vehicle CheckPoints to be clearly identifiable as stop points. Personnel to wear Hi-Vizibility tabbards when manning V.C.P’s. To wait until vehicle has stopped before approaching. V.C.P’s to be lit in poor visibility conditions. Torches to be used during hours of

darkness.

Use of Vehicles. We use vehicles of the 4x4 variety to respond to incidents. It is important to understand when driving a vehicle amongst large crowds of people the risk involved.

Only authorised personnel to drive vehicles. Training given. Vehicles will be equipped with beacons and sirens, which must be used whenever the vehicle

enters the site. N B Sirens not to be used on public highways.

Risk of objects being thrown at vehicles during certain events. Particular risk to driver who needs to maintain control of vehicle.

Protective windscreen shields fitted to vehicle and to be engaged if entering hostile crowds or environment..

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