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Section1: Ratings current suppliers/service providers In this section, the practices have been asked to share information and ratings about their current provider/suppliers within following categories:
· Procurement · Recruitment · Human Resources · Safety & Testing · Storage · Equipment · Insurance & Legal · CCQ Support · Facilities
This document summarises the responses from the participants and provides an overview of their satisfaction level with current suppliers. The practices have shared their opinion through a 1-5 rating system illustrated as following:
Poor 😊
Fair 😊😊
Average 😊😊😊
Good 😊😊😊😊
Excellent 😊😊😊😊😊
In the case that the suppliers have received varying reviews, the average of their rating will be calculated. If the score is an average the rating will be followed by ‘*’. For example, if a supplier receives an average score of 4 then the rating will show 😊 😊 😊 😊 *
1
Procurement
Type Company Name Rating Comments /Information
Computer consumables
Amazon 😊😊😊😊😊
Cartridgesave.co.uk 😊😊😊😊😊
Control office supplies
😊😊😊😊😊
EMIS 😊😊😊😊😊
IDN 😊😊😊😊😊
K&K 😊😊😊
Lyreco 😊😊😊😊😊
Oncall medical supplies
😊😊😊😊
Practice supplies 😊😊😊😊😊
Stinky Ink 😊😊😊😊😊
Viking 😊😊😊😊😊 *
Whittaker office solutions
😊😊😊😊
XMA 😊😊😊😊😊
Flu
Masta 😊😊😊 * “Poor communication”
Mylan 😊😊😊😊
Sanofi 😊😊😊😊 * Mixed ratings (from excellent to unstatisfactory)
Sequiris 😊😊😊 *
Pateur 😊😊😊😊
Pearl Chemist 😊😊😊😊
Oxygen
Air liquide 😊😊😊😊
Baywater Healthcare 😊😊😊😊
BOC Healthcare 😊😊😊😊 “Little requirement” “Supply of emergency O2 equipment/refills and annual service”
2
Specialty O2 😊😊😊😊😊
Practice Furniture
Amazon (web search) 😊😊😊😊
Hurleys 😊😊😊😊😊
MediPinth 😊😊😊😊
Office furniture 😊😊😊😊😊 *
Sunflower 😊😊😊😊😊
The New 😊😊😊😊😊
Viking 😊😊😊😊😊
Whittakers 😊😊😊😊😊
WMS 😊😊😊😊😊
Secure shredding
Data solutions 😊😊😊😊 “Shredder available at the Practice” “This is done on site daily”
Restore data shred 😊😊😊😊 *
Shred it 😊😊😊😊
Stationery
Amazon 😊😊😊😊😊
Control office supplies
😊😊😊😊😊
K&K 😊😊😊
Lyreco 😊😊😊😊😊
Medisym 😊😊😊😊😊
Office plus 😊😊😊😊
Office supplies 😊😊😊😊😊
Oncall medical supplies
😊😊😊😊
Viking 😊😊😊😊 “Reliable delivery”
Whittaker 😊😊😊😊😊 *
Treatment Room Supplies
A.V surgery supplies 😊😊😊😊😊 *
Care shop 😊😊😊😊
Henry Schein 😊😊😊😊😊
3
Medi-move Ltd 😊😊😊😊😊 ”Offers competitive prices and are fast in delivering”
Medisave 😊😊😊😊😊
Medisym 😊😊😊😊😊 ”Offers competitive prices and are fast in delivering”
Midmeds Ltd 😊😊😊😊
Oncall medical supplies
😊😊😊😊 “Cheapest I found”
Surgery express 😊😊😊😊
Thamesmead business service
😊😊😊😊😊
William medical 😊😊😊😊😊
WMS 😊😊😊😊
Vaccines/drugs
AAH pharmaceuticals 😊😊😊😊😊 *
Alliance healthcare UK
😊😊😊😊😊
Glaxo Smithkline 😊😊😊😊😊 *
GSK 😊😊😊😊
ImmForm 😊😊😊😊😊
MSD 😊😊😊
Oncall medical 😊😊😊😊
Paydens 😊😊😊😊😊
Pheonix 😊😊😊
Revaxis 😊😊😊
Sanofi 😊😊😊😊 Recruitment
Type Company Name Rating Comments /Information
Admin Staff Agency
Prize placements 😊😊😊😊😊
TPP 😊😊😊😊
GP Advertising
Battersea weekly update
😊😊😊😊😊
4
BMA 😊😊😊😊
BMJ 😊😊😊😊
GP online 😊😊😊😊
LMC 😊😊😊😊
NHS Jobs 😊😊😊😊 * ”Have only had to use on a couple of occasions but has been ok”
Pulse 😊😊😊😊 *
RCGP 😊😊😊😊
RCN 😊😊😊
Wandsworth Locality 😊😊😊😊😊
HCA Advertising
Battersea weekly 😊😊😊😊😊
NHS Jobs 😊😊😊😊
Pulse 😊😊😊😊
Locum Agency GP
DR Locums 😊😊😊😊😊
Lantern 😊😊😊😊
Lantum 😊😊😊😊😊 * Lantum is absolutely amazing”
Locum staffing 😊😊😊
Pallant 😊😊😊😊😊 *
Wandsworth Locums Whatsapp group
😊😊😊😊
Nurse Advertising
Battersea Weekly 😊😊😊😊😊
NHS Jobs 😊😊😊😊
Locality 😊😊😊
Pulse 😊😊😊😊
RCN 😊😊😊😊 *
Practice Manager Advertising
Battersea weekly 😊😊😊😊😊
First practice management (FPM)
😊😊😊😊😊
NHS Jobs 😊😊😊😊
Practice index 😊😊😊😊😊 * “This is how I was employed, expensive though”
5
Reception/Admin advertising
Battersea weekly 😊😊😊😊😊
Guardian newspaper 😊😊😊😊😊
Gumtree 😊😊😊😊😊
Indeed 😊😊😊😊😊 “Indeed is free of charge”
Job centre 😊😊😊😊😊
NHS Jobs 😊😊😊😊
Wandsworth CCG 😊😊😊 Training
Type Company Name Rating Comments /Information
First aid
Blue stream academy 😊😊😊😊
E-learning 😊😊😊😊😊
First aid for life 😊😊😊😊😊 “Moderate price”
In house
Sourced when need 😊😊😊😊
Health & Safety
Blue stream academy 😊😊😊😊
E-learning for health 😊😊😊😊😊
e-LFH 😊😊😊😊😊 “Free of charge”
In house (FPM) 😊😊😊😊😊
LMC 😊😊😊😊
Nat Weste 😊😊😊😊
Towergate 😊😊😊😊
Infection Control
Blue stream academy 😊😊😊😊
e-LFH 😊😊😊😊😊 “Free of charge”
In house (FPM) 😊😊😊😊😊
Infectionprevention.co.uk
😊😊😊😊😊
MDU 😊😊😊😊😊
Various – mainly main HS&E site
😊😊😊 “Not very user friendly”
6
Life Support
Back to Life 😊😊😊😊😊
Blue stream academy 😊😊😊😊
Cooper safety associates LLP
😊😊😊😊😊
E-learning [email protected]
😊😊😊😊😊
Emma Hammet [email protected]
😊😊😊😊😊
First aid for life 😊😊😊😊😊 “Moderate price”
John Sions 😊😊😊😊😊
RAMC 😊😊😊😊😊
Protocols and Guidance
First practice management
😊😊😊😊😊 * “Moderate price”
In house
In house (FPM) 😊😊😊😊😊
None 😊😊😊😊😊
Practice index 😊😊😊😊
Training on-line
Blue stream academy 😊😊😊😊 *
E-learning [email protected]
😊😊😊😊😊
E-learning for health 😊😊😊😊😊
e-LFH 😊😊😊😊😊 “Free of charge”
IG Training 😊😊😊😊
My TDP online 😊😊😊😊
7
Human
Resources
Type Company Name Rating Comments
/Information
Accountancy
Accountancy personal in this practice
😊😊😊😊😊
ACE Accountants 😊😊😊😊 “Moderate price”
BDO 😊😊😊
Coveney Nicholls 😊😊😊😊😊
Haines Watts 😊😊😊😊😊
Morric Crocker 😊😊😊😊😊
Raffingers 😊😊😊😊
Ramsay Brown 😊😊😊😊😊
Williamson West Accountants
😊😊😊😊😊
Accounts
(book keeping etc.)
Accountant personal in this practice
😊😊😊😊😊
Haines Watts 😊😊😊😊😊
In house
In house manually 😊😊😊😊😊
IRIS 😊😊😊😊😊 *
Raffingers 😊😊😊
Ramsay Brown 😊😊😊😊😊
Xero limited 😊😊😊😊😊
DSB checks
CRBS 😊😊😊😊😊 “Moderate price”
Disclosure & Barring service Liverpool
😊😊😊😊😊
Diva Care Ltd 😊😊😊
DSB assist 😊😊😊😊😊
DSB services 😊😊😊😊😊
Eurocoom Cl 😊😊😊
GOV.uk 😊😊😊
8
Men cap 😊😊😊😊
Post office 😊😊😊😊😊
Surrey County Council
😊😊😊😊😊
uCheck 😊😊😊😊😊
HR Advice and Support
ACAS 😊😊😊😊😊
ACAS/In-House/FPM 😊😊😊😊😊
Anne Sinclair employment law
😊😊😊😊😊
Avensure 😊😊😊😊
First practice management
😊😊😊😊
Peninsula 😊😊😊😊
Workforce Window 😊😊😊😊
HR Management (staff leave etc.)
In house
Iris HR 😊😊😊😊😊
Linda Banks 😊😊😊😊😊
Peninsula – HR Online service
😊😊😊😊
Management of NHS pensions
Capita 😊😊😊😊 “Free of charge”
In house
IRIS 😊😊😊
Linda Banks
NHS Pension 😊😊😊
PCSE/Payroll 😊😊😊
Patient surveys
CFEP 😊😊😊😊
F&F 😊😊😊😊😊
iPlato 😊😊😊😊
Patient apps 😊😊😊😊😊
Practice manager 😊😊😊😊
9
Payroll
Epsilon 😊😊😊
Haines Watts 😊😊😊😊😊
IRIS 😊😊😊😊😊 *
Medic accountants 😊😊😊😊😊
QuickPayu 😊😊😊😊
Raffingers 😊😊😊
Ramsay Brown 😊😊😊😊
The Music Licence*
PPL 😊😊😊😊
PRS 😊😊😊😊😊 *
Safety & Testing
Type Company Name Rating Comments /Information
Calibration of Equipment
Calibrate UK 😊😊😊😊
MidMeds & Numed healthcare
😊😊😊😊 “LMC Buying group” “For service and calibration of ECGs and Spirometers”
Numed healthcare (ECG Machine)
😊😊😊😊😊 *
Seal Calibration 😊😊😊😊😊 *
TAG Medical 😊😊😊😊😊
Williams Medical supplies
😊😊😊😊😊 *
Clinical Waste
CHP 😊😊😊😊😊 “We do not directly deal with these, chp the company that manages the whole building does”
Essentia 😊😊😊😊😊 *
NHSPS (NHS property services)
😊😊😊😊
10
SRCL 😊😊😊😊 “Company not easy to deal with when there is a problem, e.g. non-collection and therefore hadnich to contact Essentia”
Stericycle 😊😊😊
Emergency Lights Testing
Capital fire 😊😊😊😊
CHP 😊😊😊😊😊
Chubb 😊😊😊😊
Churches fire 😊😊😊😊 *
G8 secure 😊😊😊😊
Island fire protection 😊😊😊😊😊
Maintracts services Ltd
😊😊😊
NHSPS 😊😊😊😊
Office test 😊😊😊😊😊
Fire safety services
ACE fire & security 😊😊😊😊😊
Capital fire 😊😊😊😊😊
CHP 😊😊😊😊😊
Chubb 😊😊😊😊
Churches fire 😊😊😊😊
Churches fire and Chubb fire Limited
😊😊😊 “For fire alarm and fire extinguishers”
Integrated solutions 😊😊😊😊
Island fire protection Limited
😊😊😊😊😊
NHSPS 😊😊😊
Safelines 😊😊😊😊😊
Save lives at work 😊😊😊😊😊
Tysco Fire 😊😊😊😊
Fixed Wire (electrical safety certificate)
Calibarrie 😊😊😊😊😊
CAMBS-PAT 😊😊😊😊
CHP 😊😊😊😊😊
11
Chubb 😊😊😊😊
Knighthood LTD 😊😊😊😊
Maintracts services Ltd
😊😊😊
NHSPS 😊😊😊😊😊
Northants testing 😊😊😊😊😊
Seal calibration 😊😊😊😊😊
Wired and wonderful 😊😊😊😊😊
Gas Safety
BG (British Gas) 😊😊😊😊 *
CHP 😊😊😊😊😊
Gas safe register 😊😊😊😊😊
Legionella testing
Bison 😊😊😊😊
CHPS 😊😊😊😊😊
Envirocheck 😊😊😊😊
NHSPS 😊😊😊
Office test 😊😊😊😊😊
Osiris water management & Asi environmental Ltd (risk assesments)
😊😊😊 “Osiris subcontracted by JCA to carry out water sampling Asi Environmental price reduced as on LMC Buying List”
Safe water solutions 😊😊😊😊😊 *
U-RISK 😊😊😊😊
Williams medical supplies
😊😊😊😊😊
Portable Appliance testing
CAMBS-PAT 😊😊😊😊
H2 property services 😊😊😊😊
MidMeds 😊😊😊😊
Northans Testing LTD
😊😊😊
12
Office test 😊😊😊😊😊
Seal calibration 😊😊😊😊😊
TAG medical 😊😊😊😊
UK safety management
😊😊😊😊😊 *
Williams 😊😊😊😊😊
Trade Waste
1st waste
management
😊😊😊 ”Collection of general and recyclable waste £122.72 p/m”
A woods waste 😊😊😊😊😊
Biffa 😊😊😊😊😊 *
CHP 😊😊😊😊😊
Domestic waste household rubbish recycling
😊😊😊😊😊
First mile 😊😊😊😊
Recycling services 😊😊😊😊😊
Vaile office cleaning 😊😊😊😊😊
Veolia 😊😊😊😊*
Wandsworth council 😊😊😊
Storage
Type Company Name Rating Comments /Information
Medical notes Storage
We store records in our practice, we are running low in space though”
Invicta 😊😊😊😊😊
Meta filling cabinets 😊😊😊😊😊
Bailex 😊😊😊😊😊
Offsite Storage Niche Health 😊😊😊😊 “noteSpace software - Box-it courier service and storage”
13
Equipment
Type Company Name Rating Comments /Information
CCTC providers
ACE Security 😊😊😊😊😊
ADT 😊😊😊😊😊
CHP ”We store records in our practice, we are running low in space though”
HIIK Vision 😊😊😊
Dictation services
Accuro 😊😊😊😊
Lexacom 😊😊😊😊😊
Phillips 😊😊😊😊😊
Franking machine
Frama 😊😊😊😊
Invesc 😊😊😊
My mailing room 😊😊😊😊
OMM 😊😊😊😊😊
Pitney Bowes Ltd 😊😊😊😊 *
Panic alarms
ACE Security 😊😊😊😊😊
ADT 😊😊😊😊
CHP 😊😊😊😊😊
Emis 😊😊😊😊😊
G8 secure 😊😊😊😊
London security 😊😊😊😊
Master alarm 😊😊😊😊
MRFS Security 😊😊😊😊😊
Using built in one with Emis system
😊😊😊😊😊
Photocopier/fax /scanner
BTS 😊😊😊😊😊
Canon 😊😊😊😊
Click Print 😊😊😊😊😊
IBS 😊😊😊😊😊
14
Integrating solutions limited
😊😊😊
IT 😊😊😊😊 “Occasional difficulties”
Telephones
CISCO 😊😊😊😊
CSU 😊😊😊😊😊
Daisy Health 😊😊😊😊
Lily communications Ltd
😊😊😊
NEL 😊😊😊😊
OPUS 😊😊😊 *
Penstone communications
😊😊😊
Premier choice 😊😊😊😊 *
Switch communications
😊😊😊 *
Website design & Management
Egton 😊😊😊😊
GBsurgery.net 😊😊😊😊
Mysurgery 😊😊😊😊😊
Oldroyd publishing 😊😊😊😊 *
Pete Sanderman 😊😊😊😊
Silicon 😊😊😊
Silicon practice 😊😊😊😊
Tim Green 😊😊😊😊😊
Webadore 😊😊😊😊 * “Efficient”
Insurance & Legal
Type Company Name Rating Comments /Information
Building insurance
Allianz 😊😊😊😊
AXA 😊😊😊😊
Hiscos 😊😊😊😊
MIAB (RSA) 😊😊😊😊😊
MIAB via LMC 😊😊😊😊
Towergate 😊😊😊😊😊
15
Weslyan 😊😊😊😊😊
Zurich insurance Ltd 😊😊😊
Contents insurance
Allianz 😊😊😊
AXA 😊😊😊😊😊
Hiscos 😊😊😊😊
MIAB (RSA)towergate
😊😊😊😊😊
MIAB via LMC 😊😊😊😊
Weslyan 😊😊😊😊😊 *
Zurich insurance Ltd 😊😊😊😊😊
Legal services
Abbey legal via MIAB 😊😊😊😊😊
Blake Morgan LLP 😊😊😊😊😊
DR solicitors 😊😊😊😊
Schofield Sweeny 😊😊😊😊😊
Towegate 😊😊😊😊😊
Vaele washrough vizards LLP
😊😊😊😊😊
Wesleyan 😊😊😊😊😊
Locum/Sickness Insurance
MIAB 😊😊😊
Towergate 😊😊😊😊😊
Wesleyan 😊😊😊😊😊
Medical indemnity
MDDUS 😊😊😊😊 * “Good but expensive”
MDU 😊😊😊😊😊 *
Medical protection 😊😊😊😊😊
MPS 😊😊😊😊 *
16
CQC Support
Type Company Name Rating Comments /Information
CQC Advice
Help from a Sutton practice
Practice index/PM forums
cqc.org.uk 😊😊😊😊 *
Hiring a company to help you prepare for CQC
RCGP practice support
😊😊😊😊😊
Website links that have been useful
Practice Index 😊😊😊😊
cqc.org.uk 😊😊😊😊😊
Facilities
Type Company Name Rating Comments /Information
Air-conditioning maintenance
AAC service and maintenance Ltd
😊😊😊😊
Adcock 😊😊😊😊😊
Artel 😊😊😊😊
Clean air group 😊😊😊
Grantley 😊😊😊😊😊
LH-PLC 😊😊😊😊 “Expensive but thorough”
Cleaning company
Cleaning & Co 😊😊😊
Ecocleen 😊😊😊😊
Classic maintenance Ltd
😊😊😊
Minster 😊😊😊😊😊
Pelican cleaning services Ltd
😊😊😊
Pinewoods Ltd 😊😊😊😊
17
Regional contract 😊😊😊😊😊
Vaile office cleaning 😊😊😊😊
White shark facilities service
😊😊😊😊
Electrician
A reeves electrical contractors Ltd
😊😊😊😊😊
A&M Cowney/Maintacts
😊😊😊😊
Handyman 😊😊😊😊😊
Maintracts services Ltd
😊😊😊
NHSPS 😊😊😊
Pimlico plumbers 😊😊😊😊😊
Firealarm maintenance
ACE fire & Security 😊😊😊😊😊
ADT 😊😊😊😊
Ashgood fire 😊😊😊😊
Churches Fire 😊😊😊😊
FAFS 😊😊😊😊
Island fire protection limited
😊😊😊😊😊
London security group
😊😊😊😊
NHSPS 😊😊😊
Tysco fire & integrated solutions
😊😊😊😊
General building maintenance
A&M Cowney 😊😊😊 “Quite expensive”
After 5 services 😊😊😊😊
Bay light properties LTD
😊😊😊😊
Handyman or source when required
😊😊😊😊😊
Handyperson – Ioywe Macrohon
😊😊😊😊😊
Ian Wise 😊😊😊😊😊
Mr. Acharya 😊😊😊😊😊
The practice 😊😊😊😊😊
Watermark 😊😊😊😊😊
18
Heating
Adcock 😊😊😊😊😊
British Gas 😊😊😊😊😊
Manitracts services Ltd
😊😊😊
Npower 😊😊😊😊😊
Lift maintenance
Kone PLC 😊😊😊
Schindler 😊😊😊😊😊
Stannah lift services Ltd
😊😊😊😊
Lighting
British Gas Electricity 😊😊😊😊😊
City electrical factors 😊😊😊😊
Plumber
Alan (07871392215) 😊😊😊😊😊
Brian O’Leary Plumbing services
😊😊😊😊😊
Maintracts services Ltd
😊😊😊
NHSPS 😊😊😊
Security/Alarm
ADT 😊😊😊😊😊 *
Knighthood 😊😊😊😊
London security 😊😊😊😊 *
MRFS security 😊😊😊😊😊
Small building works
A&M Cowney Maintracts
😊😊😊😊😊
AW roofing 😊😊😊😊😊
Brian O’Leary Plumbing services
😊😊😊😊😊
WE windows 😊😊😊😊😊
Utilities – electricity provider
British Gas and electricity
😊😊😊😊 *
Dual energy 😊😊😊😊 *
19
EDF ENERGY 😊😊😊😊 *
Engie power Ltd 😊😊😊
Npower 😊😊😊😊😊
Total gas & power 😊😊😊😊
Via Utility wise 😊😊😊😊
Utilities – gas provider
British Gas and electricity
😊😊😊😊 *
Crown gas & power 😊😊😊😊
Gazprom energy 😊😊😊😊😊
SSE gas 😊😊😊😊
Via utility wise 😊😊😊😊
Water coolers
BTW 😊😊😊😊😊
Chessington finance & leasing Ltd
😊😊😊
Eden spring waters 😊😊😊😊😊 *
Maestro pressure coolers
😊😊😊😊😊
PHS waterlogic 😊😊😊 *
Pressure coolers 😊😊😊😊😊
Wilkes 😊😊😊😊
Castle water 😊😊😊😊
Envirocheck Ltd 😊😊😊😊
NHSPS 😊😊😊
Office Test 😊😊😊😊😊
Safe water solutions 😊😊😊😊
Window cleaning
Cleaning & Co 😊😊😊
Classic maintenance Ltd
😊😊😊
Krispy clean 😊😊😊
Management company (landlords)
😊😊😊😊😊
NHSPS 😊😊😊
Paul Hughes 😊😊😊😊😊
Pinewoods Ltd 😊😊😊😊
20
Ruby Nest 😊😊😊😊 “£242.05 + VAT per visit (every 4 months)”
Simons window cleaning service
😊😊😊😊
The practice 😊😊😊😊😊
21