1

FOREWORD Beginning of 21st Century has been period of renaissance for Indian

Railways. In financial front, we have achieved remarkable results. It is during good

times, that one should work hard to prevent bad times. We should now put in our

resources, time and efforts to prepare ourselves for any disaster.

Disaster Management has been given a new dimension after ‘Disaster

Management Act 2005’. Intensive training to staff, mock trials and liasioning with

various outside agencies is of utmost importance to mitigate any major disaster.

Safety department has updated the Disaster Management Plan in 2010-11. I

am sure it will definitely help in mitigating any disaster in our division efficiently and

with minimum time.

(B.P.Swain) Divisional Railway Manager Raipur Division

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PREFACE Its gives me immense pleasure in presenting this revised and updated

edition of Disaster management plan 2010-11 of Raipur Division. The real capability at an organization is invariably tested by the quality

of its response to a crisis. Success of rescue operations in case of railway accidents depends upon four things Firstly it depends upon the spontaneous reaction of men available on the train or in and around at the time of the accident. Secondly it depends upon contributions made in rescue and relief work by men and material available locally in nearby of the accidents site. Thirdly it depends upon availability of adequate resources with the DM team, both in terms of men and materials. Lastly it depends upon extensive teamwork and coordinated efforts of various departments. The extent to which these various agencies interact, co-operate and co-ordinate with one another, ultimately determines the level of success in all such cases.

This plan is prepared in a view to enhance our preparedness to

mitigate any disaster with minimum possible time. As per the definition “Disaster is a serious Train Accident or an Untoward Event of Grave Nature, either on Railway Premises or arising out of Railway Activity in that Area, due to natural or man made causes, that may lead to loss of many lives and/or grievous injuries to large number of people; and/or severe disruption of traffic, necessitating large scale help from other Government, Non-Govt., and Private Organisations”.

A sincere effort is made to map all the resources available from

private, public, Govt. and non Govt. organisations. The agencies involved for management of disasters have also been mentioned in the plan.

Any suggestion in this regard is always welcome.

(P.C.Ray)

Sr. Divisional Safety Officer Raipur Division

3

Institutional Framework Under the Disaster Management Act, 2005

Union Government

State

Government

District

Administration

National Disaster Management

Authority

State Disaster Management

Authority

District Disaster

Management Authority

NEC Secretaries of all Relevant Ministries

SEC Secretaries of all relevant

Ministries

MHA

DMD

Panchayats

Municipalities

NIDM NDRF

4

I N D E X

Chapter Contents Page No.

1 DISASTER AND TRAIN ACCIDENTS 09 Disaster Types of disasters causing interruption to train services Disaster in Railway parlance Train Accident Consequential train accidents Other train accidents

2 REPORTING OF DISASTER AND TRAIN ACCIDENT TO RAILWAY BOARD AND ZONAL HEAD QUARTER 13 Important telephone numbers of HQ Officials for reporting Important telephone numbers of Railway Board officials for reporting accidents Threshold value Raipur Division – Group-Wise (Route) Reporting of Potentially hazardous occurrences to Railway Board

3 PREPAREDNESS FOR DISASTER AND TRAIN ACCIDENT 18 Hiring of Helicopters/Air Ambulance at the time of service accident Accident Relief Trains (ARTs) Turning out of ARTs/ ARMVs Locations of ARTs, ARMVs & Breakdown Cranes on Raipur Breakdown equipments of adjoining Division/Railways Sounding of Hooters Accident Relief Medical Vans Authority to order movement of ART/ARMV at site Positioning of Rescue Ambulances

4 MANAGEMENT OF DISASTER 25 Various phases of disaster management Phase-I (Golden Hour) Phase-II (Arrival of Crack Team) Phase-III (Arrival of Relief Train) Special Task Teams of different departments Action to be taken at Divisional level Phase-IV (Handling injured Passengers) Phase-V (Restoration of Traffic) Concept of Controlling Stations

5 DUTIES OF RAILWAY OFFICIALS 31 Duties of on-board staff during Golden Hour Duties of Loco Pilot/Asstt. Loco Pilot Duties of Guard Duties of TTE/Train Supdt./ Pantry car staff Duties of AC Attendant/AC Mechanic Duties of RPF Staff

5

Duties of off -board/ART/ARME staff Duties of Control staff Duties of officials of Safety organization Duties of Operating Department Duties of Commercial Department Duties of Engineering Department Duties of Mechanical Department Relief and Rescue Operation by ARME Staff Duties of S&T Department Duties of Electrical Branch Duties of Personnel Department Duties of Security Department Duties of Medical Department

6 FUNCTIONING OF DISASTER MANAGEMENT CELL AT HEADQUARTERS 49 Safety department Medical department Commercial department Operating department Mechanical department Engineering department Electrical department S&T department Liaison with Railway Board

7 DEALING WITH NATURAL CALAMITIES CYCLONE &

EARTH-QUAKE ETC, 54

Weather warning messages Action to be taken on receipt of weather/cyclone warning message Earthquake Action to be taken when information is received about earthquake

8 PASSENGER CARE 61

General Hospitalization of the injured Facilities to be made available in the hospital Communication Arrival of relatives/dependents Taking care of relatives/dependents Single window clearance Stay of relatives/dependents of dead and injured Performance of last rites Departure of relatives/dependents of dead and injured Guidelines for Commercial department at site of accident to deal with affected passengers Ex-gratia payment Meal charges Withdrawal from station earning Station earning can be utilized for

6

Free meal, water, tea, snacks to affected passengers, injured, uninjured or stranded

9 MEDIA MANAGEMENT 69 Objectives Duties of Public Relations Organization Spokesperson Information to be relayed to Press & Electronic Media Telephone No. for Railway Accident Information.

10 CRISIS MANAGEMENT 75

Introduction Management of Occurrences General Instructions for dealing with various Crisis Situations Annexure of Crisis Management

7

APPENDICES Sl. No. Contents Page No.

1 Schedule of Powers for Disaster Management 87

2 Empowering GM and DRMs to requisition Helicopters/Aeroplanes Location where small plane or helicopter can land. 90

3 Important contact nos. for dealing with Disaster Management at national level 93

4 Armed Forces units to be contacted for assistance in case of a disaster 94

5 Air Support 94 6 MOU with Director of Aviation, Govt. Of Chhattisgarh 95 7 List of helicopters operated by non-scheduled operators 96 8 Agencies having road cranes and bulldozers 97 9 Fire Fighting Facility 97 10 Important telephone numbers of SECR HQ officers 98 11 Important telephone nos. of Raipur Divisional officers 102 12 List of telephone numbers of Control Organization of Raipur Division 103 13 CUG Telephone Nos. Of Raipur Divisional Officers & Supervisors 104 14 List of telephone numbers of stations of Raipur Division 110 15 Important telephone nos. of Bilaspur Divisional officers 112 16 List of telephone numbers of Nagpur Divisional officers 113 17 Telephone numbers of Civil Authorities of Raipur Division 114 18 Control Stations over Raipur Division During Disaster 115 19 Emergency Information Booths During Disaster 115 20 Medical facilities Raipur Division for Disaster Management 116 21 Forensic Help in case of fire 117 23 INMAR SAT Telephone Numbers 118 24 Manning of Emergency Booth in case of disaster 119 25 Important Telephone Nos. of Sambalpur Divisional officers 119 26 Organization having flood lights and tent over Raipur Division 120 27 Road Transport Depot over Raipur Division 120 28 Local Air and TV stations 121

29 Phone numbers of senior officials of State Administration, Chhattisgarh/Raipur 121

30 Telephone nos. of CSOs/Dy.CSOs on Indian Railways 122 31 List of Civil Defence Volunteers 124 32 Emergency Support Functions Plan 126 33 Quick Response Team (QRT) at Ministry of Railways – Field Officers 127 34 Resource Inventory 129 35 Govt. Of India (Ministry Of Railways) QRT (Rly Board) 130 36 Quick Response Team (QRT) at SECR’s HQ 131 37 List of Scout & Guide Volunteers of Raipur Division. 132 38 List of Blood Banks in Raipur. 133

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39 Facilities Available at Stations Over Raipur Division 134 40 Gist of Non Railway Organization at a Glance 146 41 System Map of S.E.C. Railway 149 42 System Map of Raipur Division 150 43 ROAD & RAIL MAP OF BILASPUR-RAIPUR-DURG SECTION 151 44 RAIPUR-DHAMTARI-RAZIM (NG) SECTION 152 45 National Disaster Response Force (NDRF) 153 46 Availability of DM Equipments at NDRF Bn. Mundali. 155 47 List of Ice Factories in Raipur Division 158

9

Chapter – 1

DISASTER AND TRAIN ACCIDENTS

10

CHAPTER – 1

DISASTER AND TRAIN ACCIDENTS Disaster

Railway Disaster is a serious disruption of the functioning of an organization or community or a society causing widespread human, material, economic or environmental losses which exceed the ability of the affected organization, community or society to cope up by using its own resource. Disaster is also an event that is relatively sudden. Highly disruptive, time limited and public. A disaster may be due to: 1) Natural causes - such as floods, cyclone or an earthquake. 2) Technology failure - such as major train accidents, Aeroplane crash or the

collapse of a bridge. 3) Human Failure – Such as Signal Passing at danger, Collisions etc. 4) An act of human violence - Such as the destruction of the World Trade Center, or

an act of war etc.

Types of disasters causing interruption to train services:

Human/Equipment failure: The disasters/accidents may be caused by human/equipment failure, which may affect normal movement of train services with loss of human life or property or both. These include: Collisions Derailments Level Crossing accidents at manned or unmanned level crossings. Fire or explosion in trains Miscellaneous (Collapse of bridges etc). Natural calamity: Natural calamity can also cause serious repercussion with loss of life/property. This includes Land Slides. Storms/ Cyclones. Earth Quake. Floods. Tsunami

11

Sabotage: Sabotage, i.e. causing deliberate loss of life and/or damage to property, includes: Setting fire to train, Railway installations etc. Bomb blast. Placing obstructions on track to cause disruption to railway traffic. Tampering with railway fittings causing accidents.

Disaster in Railway parlance:

In Railways, disaster is defined as a major train accident leading to heavy causalities and disruption to traffic for a long period.

Train Accident

Train accident is an accident that involves a train. Train accidents are further classified as: Consequential train accidents. Other train accidents.

Consequential train accidents

These include train accidents having serious repercussion in terms of either one or many or all of the following: - (i) Loss of human life. (ii) Human injury. (iii) Loss of Railway property. (iv) Interruption to Rail traffic. Train accident under following classification will be termed as consequential train accidents: - Collision Collisions are worst kind of accidents and are of three types viz. Head on collision, Follow on collision, Side collision. Fire or explosion in trains This shall include all cases of physical fire or smoke emission resulting in death or injury or damage to property amounting to Rs. 5000/- and above.

12

Level crossing accidents

Applies to accidents at Level Crossings, i.e. at the intersection of the roads with railway track at the same level.

Derailment

Means off loading of wheel or wheels causing detention or damage to rolling stock/ permanent way.

Miscellaneous

All other train accidents that are not covered under the earlier categories are to be treated as miscellaneous accidents.

Other train accidents

These include: Averted Collisions Breach of Block Rules Train passing signal at danger

* * *

13

Chapter – 2

REPORTING OF ACCIDENTS TO RAILWAY BOARD AND

ZONAL HEADQUARTER

14

CHAPTER – 2

REPORTING OF ACCIDENTS TO RAILWAY BOARD

A telephonic advice should be relayed to nominated officers in Head Quarter office immediately after the occurrence of the following categories of accidents: -

(a) All consequential train accidents above the threshold value and/or involving loss of human life.

(b) Any yard accident having serious repercussion on movement of traffic on through/main line resulting in dislocation of traffic more than the threshold value.

(c) Landslides, breaches, OHE breakdown, etc. which result in dislocation of traffic more than the threshold value.

(d) Averted collisions. (e) Loco Pilot passing signal at danger.

Important Telephone Nos of HQ officials for reporting of accidents HEAD QUARTER SAFETY BRANCH TELEPHONE NUMBERS

Railway P&T S.

No. Designation Office Resi Office Residence

Mobile

1 CSO 65350 - 415404 - 97524-75550

2 SSO (S&T) 65352 - 413911 - 97524-75552

3 Dy. CSO (Civil) 65354 - 406651 97524-75551

4 SSO (Traffic) 65356 - 213022 - 97524-75554

5 SSO - HQ 65358 - 406551 - 97524-75553

6 FAX 65378 413911 -

7 Central Control 64652

15

Important telephone numbers of Railway Board’s officials for reporting accidents The following list is as per the priority of officers to be informed at the time of an accident: SN Designation Tel. Office Tel. Residence 1. Advisor Safety Rly-030-43302

MTNL- 011-23381344 MTNL – 011-26256586 Mobile- 9818798390

2. Director Safety-I Rly-030-43667 MTNL- 011-23387009

MTNL – 011-26889456 Mobile- 9910487334

3. Director Safety-II Rly-030-43446 MTNL- 011-23389987

MTNL – 033-23345605 Mobile- 9810017905

4. Director Safety-III Rly-030-43239 MTNL- 011-23385836

MTNL – 011-23363789 Mobile- 9910487542

5. Director Safety-IV Rly-030-43574 MTNL- 011-23070944

Mobile- 9910487540

6. Director Safety-V Rly-030-44603 MTNL- 011-23382326

Mobile- 9717643000

7. Safety Cell Rly-030-43399, 43599 Fax- 030-43399 011-22105514

Commissioners of Railway Safety SN Designation Office Residence 1. CRS/South Eastern Circle Rly - (080) 44604 Rly - (080) 44606

Kolkata MTNL- (033) 22484858 MTNL - (033) 24483530 2. CCRS/Lucknow

BSNL- (0522)2614507 BSNL - (0522) 2613675 (R)- 22387702 Fax- 2626608

______________________________________________________________________________________

16

Threshold value

For the purpose of reporting of accidents, threshold value is the minimum value beyond which the accident will be treated as having serious repercussions on the basis of loss to Railway property or interruption to communication. It shall constitute two portions:

(i) Threshold value of Railway property loss which is fixed at One lakh rupees, or (ii) Threshold value of interruption to communication, either partial or total,

where duration of interruption to communication is equal to or more than the number of hours specified against each.

Interruption BG-A, B, C or D Spl

BG - D, E Spl BG - E, or NG

Total 3 Hrs 4 Hrs 6 Hrs Or Or Or Or

Total + Partial 6 Hrs 8 Hrs 12 Hrs Duration of interruption is defined as the period between the time of accident and starting of the first train on line clear from adjacent station for movement over the affected line in that section.

Raipur Division – Group-Wise (Route)

BG Section NG Section Group Section Route Section

A BSP –DURG Trunk Route B - - C - -

D Spl. Mandirhasaud – Raipur From km 834.766

Branch Line

D - - E Spl. Marauda – Dallirazhara

Urkura – Sarona Branch Line

E Durg – Marauda RVH– Urkura Raipur (B.H.)

Branch Line

Abhanpur – Rajim Raipur – Dhamtari

17

Reporting of Potentially hazardous occurences to Railway Board (Auth: No.2000/Safety(A & R)/19/20 dated 30.03.07) Occurrences of following nature have been identified for prompt reporting to safety directorate on cell phone 09810017905 followed by a message on Fax No. 011-23382638 / 030-43599.

1. Indicative accidents falling under class F, G and H. 2. Collisions falling in A-5 when occurring during shunting in coaching yard or

station even though not involving a train as defined under para 1(i) of letter under reference.

3. Fire in train engine or any other engine(s) attached to a passenger carrying or goods train including cases falling under B-5 and B-6.

4. Derailments of trains not carrying passengers and falling under D-5.

5. Trains running into obstruction including fixed structure falling under E-2. 6. Parting of trains, failure of rolling stock such as failure of tyres, wheels, axles, or

breaking apparatus etc. during the journey of passengers carrying or goods train falling under class J-3, J-4, J-5 and J-6.

7. Cases of averted mishaps due to failure of permanent way such as rail fracture, weld failure, buckling of track etc. or obstruction to track, thus endangering the safety of the train(s).

* * *

18

Chapter – 3

PREPAREDNESS FOR DISASTER

19

CHAPTER – 3

PREPAREDNESS FOR DISASTER

Hiring of Helicopter/Aero plane at the time of severe accident

GM/DRM can hire helicopter/Aero Plane to reach site of accident, dispatch the rescue teams to the site of accident and evacuate injured and dead from accident site. Copy of Rly. Bd's letter No. 2002/Safety-1/6/6 dt. 30.06.2004 is reproduced below. The list of Helicopter/Air ambulance is given in Appendices.

(Copy of Rly. Board No. 2002/Safety-1/6/6 dt. 13.06.2004)

Zonal Railway has been delegated powers to requisition helicopter/aero plane for expeditious action in the event of serious accidents vide Railway Board’s letter under reference. The subject matter has been reviewed by the Board and the following revised powers are delegated to the Zonal Railways.

GMs/DRMs have been delegated the powers to requisition helicopter/aero plane

to reach the site of serious accident for rescue operation expeditiously. In addition, powers are also delegated to requisition air support to dispatch the rescue teams to the site of the accident.

It is difficult to stipulate exactly the circumstances under which they may exercise

these powers; it has been decided to leave this to the discretion of GMs/DRMs. However, broadly these may cover the following type of cases:

a. Where more than 10 casualties (deaths-cum-serious injuries) are feared and it is difficult for these officers to reach the site within reasonable time.

b. Where heavy damage is caused to railway installations in sensitive and tension filled areas (e.g. wreckage of track, bridges, etc. through bomb blast, other means of sabotage, etc.).

c. Where public reaction in case of late arrival of senior officers at site is likely to be highly adverse.

Normally, in case of an accident only one helicopter should be requisitioned by a

Zonal Railway, except when there is a serious passenger train accident involving several casualties when it is essential for both the

20

General Manager and the Divisional Railway Manager to reach the site at once to satisfy the public and the Press. However, for dispatching the rescue teams to the site of the accident, separate helicopter / aero plane may be requisitioned, if so needed.

The GMs/DRMs may exercise the above powers personally and may not delegate

these powers. Zonal Railways are further empowered to requisition helicopter/aero plane to

evacuate injured and dead in the event of serious accident. GMs may personally exercise these powers and may not delegate these further.

The above instructions on the subject supersede all the previous instructions issued

vide above referred letters. This issue with the concurrence of the finance Directorate of the Ministry of

Railways. Accident Relief Trains (ARTs)

ART is stabled on separate sidings having double entry for faster movement in both directions.

Rescue/Restoration equipments are kept as per Railway Board’s instructions. Breakdown specials are kept with the following officials: Mechanical & Electrical (G) tool vans - SSE/SE(Mech.) Engineering tool vans - SSE/SE(P.Way) Overhead equipments tool vans - SSE/SE/JE(OHE/TRD)

Crane Supervisor will ensure availability of adequate fuel and water in the crane.

On getting emergency call, the Crain Supervisor must check and ensure correct marshalling of crane according to site requirement.

21

Turning out of ARTs/ARMVs

Immediately after the accident alarm siren/hooter is sounded, all staff earmarked for accident relief train shall report at the nominated place and others at the station. All officials concerned shall report at the Medical Van if ordered, and proceed with the medical van or to undertake any other duty that may be assigned to them. The Controllers/Loco Foreman/Lobby In-Charge/TPC/TLC on-duty shall immediately take action to:-

(a) Arrange for locomotive. Any locomotive available should be utilized,

preferably Diesel Loco, in OHE Territory. (b) Call the loco crew and accident train relief staff. (c) Turn out the accident relief train quickly to the site of the accident.

(i) Target time for turning out the Medical Van:- In case of double exit siding - 15 Minutes In case of single exit siding - 25 Minutes. The time is reckoned from the time of ordering to the time of despatch. Target time for turning out the Break down trains:- During Day - 30 Minutes During Night - 45 minutes The time is reckoned from the time of ordering to the time of leaving the shed.

(ii) An accident relief train when proceeding to the site of accident will have precedence over all other trains. A break down train/Tower wagon must not be detained for Guard, and must leave with the In-charge of Breakdown train. A Guard must be quickly arranged later.

(iii) ARMV would also be given priorities in the return journey also as they

may be required at other locations too.

22

Locations of ARTs, ARMVs and Breakdown Cranes at Raipur SNo. ART ARME Phone no. of in-charge 1

BMY with 140 T crane

Scale - I at BMY Scale - II at DRZ Scale - II at Raipur

Mobile – 9752877418 Rly – 76474 72720

2 Raipur, ART(NG) W/O Crane

----

Phone Number of DPC 72179 , 0771-2252274 , Dy.CHC 72369, 73650

Breakdown Equipment of Adjoining Division/Railways

BREAK DOWN EQUIPMENTS AT SAMBALPUR DIVISION At Kantabhaji SNo. ART ARME Phone no. of in-charge 1 At Kantabhaji "A" Class

140 T Crane Scale - I Mobile- 9437584850,

9437584685 Rly- 67270

2 ADME/SBP - 62272 CWC-085-62248, DPC -085-62337 DY.CHC- 085-62315

Important Telephone Number of Titlagarh – ADME-I – 08568370, CCC – 08568375, Loco Booking – 08568374, Guard Booking – 08568362 BREAK DOWN EQUIPMENTS AT NAGPUR DIVISION The ART & ARME are located as under: SNo. ART ARME Phone no. of in-charge 1

Gondia "A" Class 75 T Crane

Scale - I

Mobile- 9730078445 9730078412 Rly- 52378

2 ITWARI "A" Class 65 T Crane

Scale - I DPC 52670, TLC 52643, DY.CHC - 52666

BREAK DOWN EQUIPMENTS AT BILASPUR DIVISION The ART & ARME are located as under: SNo. ART ARME Phone no. of in-charge 1 Bilaspur "A" Class 140 T

Crane Scale - I

Mobile-9752876407 9752876421 Rly-62928

2 SDL "B" Class W/O Crane Scale - I 3 KORBA "B" Class W/O

Crane Raigarh scale II, APR, MDGR

DPC 62551 TLC 62354, Dy.CHC 62050

23

Sounding Of Hooters

(a) Sounding of hooters for turning out of Relief Train/ARME Van will be as follows: -

Total No. of blasts

Duration of each blasts

Gap between two consecutive blasts

(1) Relief Train with ARME

5 60 Seconds 10 Seconds

(2) Relief Train without ARME

3 60 Seconds 10 Seconds

(b) The loco Foremen/Shed Foremen or any other official in charge of the hooter is

responsible for proper maintenance of it and to keep a trained staff ready round the clock for sounding the hooters at once on receipt of orders from the trains ordering officials.

(c) Target time for the turn out of ARME & ART.

(i) The Accident Relief Medical Van must be dispatched to the site of accident

within 15 minutes from the base station after sounding the hooter where there is double exit siding and within 25 minutes in case of single exit siding with the first available engine.

(ii) The Accident Relief Train must be turned out/ dispatched from the case station to the site of accident within 30 minutes by day/45 minutes by night after sounding the hooter.

Accident Relief Medical Vans

ARMV is stabled in separate sidings with double exit to move in both directions.

One key of the Van is available with Loco Foreman/Station Master and the other key is available with the Doctor In-charge of ARMV.

The medicines and equipments are provided as per the Railway Board’s norms.

Authority to order movement of ART/ARMV at site

On receipt of information about serious accidents having casualties, ARMVs & ARTs shall be ordered immediately by Dy. CHC incharge.

The ARTs and ARMVs should move within the stipulated time after sounding of siren.

24

Positioning of rescue ambulances

Rescue ambulances are to be positioned at railway hospitals in divisions having good road networks.

Air lifting of needy, seriously injured passengers to nearby hospitals shall be explored by zonal crack team with the approval of competent authority.

Armed forces should also be approached for assistance during disasters by divisional/Hq officials.

25

Chapter – 4

MANAGEMENT OF DISASTER

26

CHAPTER – 4

MANAGEMENT OF DISASTER Various phases of disaster management Phase-I (Golden Hour)

In the period immediately after the accident where grievous injuries to passengers, loss of property etc. takes place, action has to be taken on war footing by Railway Officials/officers on- board to render definite medical care which gives relief to affected persons and also helps them to overcome the trauma. This first one hour period is known as the Golden Hour.

During this Golden Hour period, following efforts should be made:

i) Guard, Loco Pilot, Conductor and TTEs etc. must pass on the information

quickly to the nearest station or to control, about the accident. Being trained in first-aid, they should simultaneously tender every possible medical aid to the injured.

ii) Senior-most officer traveling by the affected train, whether on duty or on leave, shall take charge as Officer incharge at Site.

iii) All Railway officers and staff available on train must report to the Guard and work as per the directions of the Officer incharge at Site.

iv) SMs of the adjoining stations must inform Control about the happenings and the nature of assistance required.

Phase-II (Arrival of Crack Team)

A) Crack Teams at Each Zonal Railway HQ with containerization equipment: B) (i) Zone’s professionally trained crack team of rail rescue experts and

containerized equipment, to be rushed to any major accident site by air or land route.

(ii) Division’s crack team consisting of representatives of Mech., Elect., S&T and RPF departments to be rushed to any accident site by road/rail or by air route.

C) Functioning of crack team - As soon as alarm hooters are sounded, the

nominated team shall proceed to the site of accident by first available train or by road. The crack team will carry prescribed tool kits consisting of - i) S&T kit, ii) Lighting kit, iii) First Aid kit, iv) Rescue kit etc.

27

On reaching at accident site, the crack team shall perform following activities:-

1. Extrication/removal of injured passengers from the coach. 2. First Aid to the injured. 3. Provide succor and help to the passengers at site. 4. Relieve panic and create re-assurance among passengers.

Special Disaster management team of RPF:

Special disaster management team of RPF has to be set up at Raipur for proceeding support to relief and restoration at the site of accident. They shall also reach to accident site by first available means.

Phase-III (Arrival of Relief Train)

Phase - II begins with the arrival of relief train. The senior-most officer who reaches the site first becomes the Officer Incharge at Site. All staff and officers should work as per the directions of the Officer incharge at Site. Site organization: Medical relief camp Security of luggage Clue preservation Relief rescue and restoration Coordination with civil and press Liaison with control Communication- STD phones, Walkie-talkies, mobiles, PA System etc. Lighting arrangements Commercial-information booth, Arrangement of Tea, Food and Water. Evacuation of passengers, payment of ex-gratia etc.

The medical team reaching the spot must comprise adequate number of doctors and staff. The senior-most doctor and Officer Incharge at Site should have all details about dead/injured and hospitals where they have been sent.

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Special Task Teams of different departments

i) Medical - Relief and transportation of injured to hospitals.

ii) Commercial - Catering- food, tea and drinking water,

Payment of ex-gratia, Information Booth, liaison with Civil administration and Press.

iii) Commercial/RPF - Security of luggage, parcels and Railway property

iv) Operating - Liaison with control and arranging logistics including shunting.

v) S&T - Establishment of communication and free telephone\booths.

vi) Mechanical - Rescue and Relief operations including re-railment and preservation of clues.

vii) Electrical - Lighting arrangement viii) Civil Engg. - Provision of tents, accommodation etc. ix) Safety - Preservation of clues, measurement of

track, wagon, Photography, videography, statement of witnesses. Breathanalyzer test of staff involved in accident.

x) Personnel - Passenger Care

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Arm Bands

Rescue team members must wear armbands and jackets. Armbands for doctors should bear a red cross.

Cold cutting

Extreme care must be exercised while tackling damaged coaches. Cold cutting equipments should be used on coaches containing passengers so as to avoid burns to passengers by use of flame cutting.

Handling of dead/injured

Dead bodies should be handled with care and respect. Cover dead bodies with white shrouds, which should be available in

ARME. Expeditious issue of death certificates. List of dead and injured must be passed on to control and disaster

management cell at HQs from time to time. A photographer should take coloured photographs of the dead and

injured.

Free food, drinking water, tea, etc.

Food and clean drinking water must be rushed from the nearest source. Free food and beverages must be supplied.

Correct picture to media

Press and other media should be given correct picture timely.

Action to be taken at divisional level

i) Opening up of special enquiry booths at originating, terminating and

major stations en-route. ii) Furnishing updated position of dead, injured and evacuated

passengers to all concerned. iii) Help line Phone Number should be relayed through TV, Radio and

press. iv) Arrangement for issue of free Railway passes for relatives/dependents

of dead & injured. v) Make arrangement for transportation of evacuated passengers to

be sent to destinations. Transport vehicles can be hired. vi) In case of major disaster, DRM can requisition helicopter/Aero plane. vii) Press should be briefed properly and quickly. viii) HQ/Board should be advised quickly.

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Phase-IV (Handling injured Passengers)

Phase-III mainly refers to dealing with injured passengers. Following action must be planned:

Relief trains clearing injured or stranded passengers must get overriding priority.

Road vehicles can also be arranged for stranded passengers. List of injured, hospital-wise, should be conveyed to all concerned

and displayed at prominent locations. Ex-gratia payment should be arranged.

Phase-V (Restoration of Traffic) Restoration operation should be planned and acted upon without affecting the relief operations. Restoration of passenger services gives a sense of normalcy, besides providing means to relatives/dependents of victims to visit them and attend to them.

Concept of Controlling Station

The Station Master of nominated Controlling Station should immediately, on receiving information of an accident, reach the site with sufficient staff drawn from all departments at his station, and take all the necessary steps for Rescue & Relief. It should be made clear to everybody that staff of all departments must follow the directions of the Station Master of the controlling station and render all help and assistance necessary for tackling the disaster.

Controlling stations of Raipur division

SECTION CONTROLLING STATION

PHONE NO

BILASPUR-BHATAPARA BHATAPARA 07726-223231/77234 BHATAPARA-TILDA TILDA 07721-233961 TILDA-RAIPUR MANDHAR 07721-266344,266466,5016157 RAIPUR-DURG RAIPUR 0771-72572,2525018 DURG-GUNDARDEHI DURG 0788-2353266 GUNDARDEHI-DALLIRAJARAH DRZ 07748-284154 RAIPUR-ABHANPUR-RAJIM AVP 0771-2774229, RAJIM-DHAMTARI AVP 0771-2774229

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Chapter – 5

DUTIES OF RAILWAY OFFICIALS

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CHAPTER – 5

DUTIES OF RAILWAY OFFICIALS Duties of on-board staff during golden hour

Duties of Loco Pilot/Asstt. Loco Pilot

To check that flasher light is on. Arrange to protect the train in accordance with G&SR 6.03 and inform

the SM on either side on walkie-talkie or by other means of communication available.

If adjacent line is obstructed by any vehicle, inform TPC to switch-off power on adjacent line to avoid movement on that line.

Convey information by quickest available means to control. Ensure that the portions of the track, rails, fish plates, bolt and other

fittings which appear to have been tampered with are not touched or moved by any person and closely watch them till the arrival of ART.

To take such technical precautions as may be necessary or prescribed to render his locomotive and train safe.

Not to give any statement to the press, unless authorized to do so. Duties of Guard

Ensure securing of vehicle by application of hand brake etc. as per rules. Arrange protection of adjacent line(s) and same line, as per G&SR 6.03

and inform the SM on either side on walkie-talkie or by other means of communication available.

Assess and inform the control about the damage and nature of assistance required.

Take action to save lives and render first-aid, call for doctors if any on the train, and seek their assistance.

In case OHE has been damaged, prompt steps should be taken to get the same de-energized and traction wires secured.

Install Portable Control Phone/Emergency Control Phone or send information through train engine after taking all precautions or stop train trolley, tower wagon in either direction or send information through other means available.

Ask for arrangements for transportation of dead/injured/stranded passengers.

Attend to injured, arrange for their transportation by front non-derailed vehicles if possible or by road or other means.

Post an available railway employee on the field telephone. Send railway servant(s) or willing volunteers available on the train to the

nearest station/police station/hospital/village for seeking assistance. Organize groups of railway men or volunteers to assist in relief operations

before regular medical aid is available. Asstt. Guard/RPF/GRP/Staff traveling on the train if any, be utilized for

rendering all possible assistance to the affected passengers. This

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includes carrying of injured to safe place for first-aid, arrangements for drinking water and securing the luggage and articles of the passengers.

Preserve all clues of the possible cause of accident. Render help to conductors/TTEs in identification of the injured and dead. In consultation with control, check if front and rear portion of the train,

not affected by accident, can be safely drawn to the adjacent station so that medical van and relief train can be received nearest to the accident site.

Do not leave the site of accident till permitted by competent authority. Duties of TTE/Train Supdt./ Pantry car staff

TEs/ Train Suptd./Pantry car staff should immediately report to the Guard and work under his directions. They shall: Ascertain if any doctor is traveling, either by scrutinizing the reservation

chart or by making verbal enquiries, and arrange for first-aid to the passengers.

Prepare a list of dead and injured. If doctor is available, the list should be classified as under : Dead Grievous injury Simple injury

Make out details of the dead and injured from the reservation chart, tickets held, (to and from) or co passengers. Assistance of Police traveling in the train may also be sought for identification.

Collect the following details: Ticket of the passengers traveling (to and from) Ticket numbers-Class. Coach no and its position from the engine. Address of the passengers. Nature of injury (simple, grievous)

Take custody of luggage and other belongings. In the case of injured, this should be kept by the TTE and in case of dead, it should be handed over to GRP with full details and acknowledgement obtained.

Record evidence of willing passengers with full particulars. If some passengers are willing to give evidence later on, their names and address should be recorded.

Record the numbers of dead and injured (simple or grievous), if they are already transported by the local people to the nearest hospital before the Railway doctor arrives.

Duties of AC Attendant/AC Mechanic

They shall come out of the coach and contact the Senior Conductor. They shall be available for help and: work in the nominated team to assist the passengers as per the

directions of the Sr.Conductor. take the following items while working with the assisting team:

One blanket with two bed sheets. First aid box.

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Stretcher, if available will be taken along with. in case of fire in coach, get the fire extinguishers and help in

extinguishing the fire. help in taking out the injured and dead passengers.

Duties of R.P.F Staff

1. Extricate the passenger from damaged coach and shall provide first aid to them. He shall assess the affected passengers also at accident site.

2. He shall ensure safety and security of the relative/dependents of injured passengers as well as security of Railway property.

3. He shall collect and protect clues of accident i.e. security of P.Way material, fish plates & nut bolts etc. and other related material caused derailment. He shall keep close watch on the clues for dislocation by the persons.

4. He shall cover the site of accident by Barrier taps to avoid theft in the accidental coaches by outsiders.

5. He shall keep away the outsiders from accidental coaches with the help of loud hailers.

6. He shall ensure continuous monitoring of the suspected items and clues, caused accident, to understand fact of incident for conclusion during investigation.

7. He shall be responsible for extinguishing the fire, in case of fire in the coaches.

8. He shall assist civil police/GRP in the enquiry proceedings of accident case.

9. He shall ensure security of luggage and parcel of passengers in the damaged / capsized coaches.

10. Railway Protection Force and Commercial at the sight of the accident should coordinate their activities regarding safe custody and appropriate disposal of the luggage of the dead and injured passengers. Commercial staff should appropriately label and stack luggage of the dead and injured passengers. This luggage should be guarded by RPF personnel and thereafter can be handed over to the rightful claimants.

Duties of off-board/ART/ARME staff

Duties of Control staff Section Controller On getting information of an accident, he shall immediately: advise the Dy. CHC/CHC and note important details in dairy and

chart.

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advise the Divisional Transportation Inspector, SSE (Eng.), SSE(Sig.), SE(Tele), Commercial Inspector, ADEN, Railway doctor, etc. of the section immediately.

keep loop lines clear of nearby stations.

Dy. CHC/CHC On getting information of an accident, he shall immediately: Advise all concerned officers, supervisors, inspectors and

CMS/Railway doctor incharge. Order ARME/ART. Inform police officials and collector concerned where ever required. Inform HQ Emergency Control. Maintain accident log register in chronological order of information

received on right page and information/instruction passed on/out on the left page.

Ensure that the Railway Rescue Volunteers have been called and suitable arrangements have been made for their transportation.

Ensure manning of Railway Disaster help line Telephone No. 1072 by competent staff.

Duties of officials of Safety organization

Sr. DSO/DSO

In case of major accident Sr.DSO will accompany ART/ARME or any other faster mode of transport to reach the site and he shall: Inspect the site and preserve the clues for accident enquiry and

arrange for photography /video grapy of the site. Keep liaison with the control to ensure early clearance of front and

rear portions of the affected train. Ensure manning of telephone. Arrange for logging the events in the diary, besides advising the

control about the progress at site. Arrange for measurements in the prescribed format. Assist the Site Manager regarding the movement of ARME and ART at

site etc.

AOM (Control)/ADSO

On receiving information of an accident he shall reach the control immediately and: Ensure that proper log diaries are maintained in control. Keep liaison with the site with regards to the progress of restoration

work and inform the HQ Control accordingly. Arrange for any assistance required at site.

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Safety Counsellor (Traffic)

On getting information of the accident, he shall immediately proceed to site and assist Sr. DSO/DSO in the following activities: Noting each event at site and maintaining the diary chronologically. Assist in clearing the unaffected portion of the affected train both in

rear and front. Assist in keeping liaison with control office and any other duties

assigned by Sr.DSO/DSO. Take the statement of guard/operating staff and passengers, if any in

connection with the accident in absence of TI. Arrange for Breathalyzer Test of the Guard of the train involved and

note down his bio-data. Safety Counsellor (Loco)

On getting information of the accident, he shall immediately proceed to site and assist Sr. DSO/DSO in the following activities: Note down the bio-data, statement of Loco Pilot and Asstt. Loco Pilot

of the affected train. Seize speedometer graph and engine repair book of the engine of

the affected train jointly with other supervisors. Arrange Breathalyzer Test of the Loco Pilot and Asstt. Loco Pilot. Any other duties assigned by Sr.DSO/DSO.

Safety Counsellor (C&W)

On getting information of the accident, he shall immediately proceed to site and assist Sr. DSO/DSO in the following activities: Thorough inspection of the affected coaches/ wagons and assist

Sr.DSO in finding out the probable cause of the accident. Ensure that the joint measurements of wagons/coaches are taken in

the prescribed format. Take down the PRO particulars of the derailed wagon/coaches. Check the brake power certificate and its validity and seize the same

jointly with other supervisors. Any other duties assigned by Sr.DSO/AOM(G).

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Safety Counsellor (P.Way)

On getting information of the accident, he shall immediately proceed to site and assist Sr. DSO/DSO in the following activities: Inspect the site and ensure that the joint observations/measurements

of the track are taken in the prescribed format. Ensure that proper sketch of the accident site is prepared and jointly

signed. Assist Sr.DSO/DSO in ascertaining the probable cause of the

accident. Seize the gang diaries and gang charts, curve register and other

related documents from the concerned SE(P.Way). Note down on-the-spot statement of the P.Way staff working at the

site, if any. Safety Counsellor (S&T)

On getting information of the accident, he shall immediately proceed to site and assist Sr. DSO/DSO in the following activities: Inspect the accident site, particularly if points & crossings and signal

gears are involved, and assist Sr.DSO/DSO in ascertaining the probable cause of accident.

Ensure that joint observations of cabin/panel are taken. In case of accident in station yard and on points, note down the

gauge position of the points and all levers/push buttons in the ASM rooms along with traffic inspector/SS of the station.

Ensure that the communication between the site and the control is arranged at the earliest.

Ensure that responsible S&T staff mans the site telephone.

Transportation Inspector at site

On getting information of the accident, he shall immediately proceed to site and Ensure that the joint measurements of the track, wagons/coaches,

cabin panel are taken and recorded. Ensure that speedometer graph of loco is taken out jointly and

seized. Seize all train passing records of station if warranted. Take the statement of the ASM on duty of the station, cabin man and

any other operating staff related with the accident. Keep liaison with control and ensure reception of ARME and ART at

site and also ensure that all necessary shunting is done at site or at station smoothly and in minimum time.

Any other duties allotted by Sr.DSO/DSO and operating officers at site.

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Duties of Operating Department

Sr. DOM/DOM

On getting information of the disaster, he shall immediately proceed to site and: Supervise and co-ordinate the duties given to other operating

officers and supervisors. Give information about accident to CSO, CPTM/COM on telephone. Ensure timely departure of ARME/ART and their proper running till they

reach the site. Ensure clearance of passengers from the site by the earliest mode of

transport, in case of passenger train accident. Ensure clearance of front and rear portion of the affected trains. Arrange for regulation and cancellation of Passenger/Mail/Express

trains. Arrange for providing by rail all the assistance at site in the form of

men and materials required by the different departments at site. Duties of Commercial Department

Sr. DCM/DCM

On getting information of the accident, he shall immediately proceed to site and arrange for: Drinking water, catering etc. Issue of free telegrams/ fax. Arrange Ex-gratia payment on the spot to the injured and next of kin

of dead. Open Assistance post at site. Issue of complimentary passes. Information regarding alternative means of transport to the

destination. Assistance in protection of luggage and valuables of the passengers. Assistance to ladies, children and the injured. Display list of injured and dead at a prominent places at the

station/stations and pass on such information to the control. Announcements through public address system regarding

arrangements for diversion of trains, regulation, probable time of arrival of the relief train for stranded passengers, etc.

Open information booth even if the accident has occurred elsewhere on important stations en-route.

Arrange stacking, protection of Parcel, Mail, Goods etc Preserve documents, cash etc. Arrange tarpaulins if necessary.

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Duties of Engineering Department

Sectional Sr.DEN/DEN

On getting information of the accident, he shall immediately proceed to site and: Assess the damage to P.Way assets involved in the accidents and

arrange for men and material required. Inform the Engineering Control of the assistance required, if

necessary. Arrange divers with proper equipment for underwater rescue, if

necessary. Guard and preserve clues till police or RPF personnel arrive at site

and take charge, in case of suspected sabotage. Assist in transshipment of passengers and their luggage. Provide tents and other temporary shelters at the site.

Duties of Mechanical Department

Sr. DME On getting information of the accident, he shall immediately proceed to site and: Ensure the ART/ARME starts for site within the stipulated time. Supervise Rescue & Relief operations. Co-ordinate with other departments and help the passengers.

Duties of ARME Incharge –

1. On getting ordering of ARME for accident site, he shall reach on ARME immediately.

2. After getting attendance of ARME staff, he shall ensure timely dispatch of ARME from base station.

3. He will ensure provision of BPC to the ARME Loco Pilot. 4. He shall counsel ARME staff regarding nature of relief to be

provided, in the running train. 5. He will ensure proper nomination of staff for making team for each

activity before reaching ARME to accident site. 6. He shall keep VHF set in “ON” position for communication between

ARME and Control Office. 7. ARME incharge will collect information regarding nature of

accident and involvement of number of coaches in the accident. 8. Operation of cold cutting equipments like Hydraulic Rescue

Device, Power Cold Cutter and Portable Electrically operated cutting and boring tools should be checked in the running train.

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9. He shall give instructions for preparation of coffee and tea for injured passengers.

10. He will check functioning of portable DG sets for operation of electrical machines and lighting equipments.

11. On reaching at accident site, he shall contact guard and Loco Pilot of accidental train on walkie-talkie / VHF set for collection of information regarding accident and nature of assistance required.

12. He shall give instructions to the nominated team leaders of ARME to unload relief materials immediately. Incharge will carry video/digital camera and proceed for observation of accident site.

13. Incharge will decide extrication of injured passengers on priority manner.

14. He will ensure proper utilization of cold cutting equipments so that passengers will not get injuries due to wrong operation of such equipments.

15. He will relieve panic and create reassurance among injured passengers.

16. Injured and dead passengers will be removed and kept at specified/ nominated spots in the presence of ARME incharge.

17. He will maintain liaison with other departments like, Commercial, RPF and Medical departments for smooth and efficient relief measures.

18. He shall communicate progress of relief, time-to-time to control office staff on ECP/PCP sets with the consultation of site incharge.

Relief and Rescue Operation by ARME staff

ARME incharge will counsel all the nominated teams in train running position, regarding nature of accident and relief work to be carried out at accident site. He shall distribute following main activities among 6 rescue teams as under – A-Team:

1. The team will apply Hydraulic rescue device and Power cold cutter on damaged/capsized coaches.

2. Team will develop suitable space on the coaches for entry of B-team for removing injured/dead passengers.

B-Team:

1. On reaching ARME at accident site, the team shall ensure unloading of Power cutter, Ladders, Gas cutting equipments if required, jacks and chain saw etc.

2. The team will enter in to the damaged/capsized coaches and remove Injured/dead with the help of stretchers.

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C-Team:

1. On reaching ARME at accident site, the team shall ensure unloading of medical items as per instructions of Doctor like Stretchers, Body bags & first aid boxes etc.

2. The team will remove dead bodies for keeping in body bags and shift

injured as well as dead in the tent at specified places.

D-Team:

1. The team will be responsible for unloading of Tents, Chairs, Tables, Umbrellas, Garden umbrellas and install them at specified spots.

2. The team will provide other required items also to the A & B teams, as

and when required. E-Team:

1. During night, the team will unload, lighting equipments like, inflatable lighting tower, Halogen lamps, DG sets, Hand lamps & distribution boards etc. and responsible for providing lighting arrangement during relief and rescue.

2. During day time, the team will assist to C-Team in first aid activities.

The Barrier tap will also be provided for covering of site of accident. F-Team:

1. The team will arrange tea, coffee and drinking water to the injured and suffered passengers at accident site.

2. Team will perform other duties also as per instructions of ARME

incharge ART Staff

On getting information of the accident, they shall immediately report to ART Incharge and: Proceed to the site of accident in ART. Assist in Rescue & Relief operations. Check the fitness of the stock which is moved from the accident site. Plan for efficient movement of ART equipment to the site. Ensure safe and efficient working of cranes, hydraulic re-railing

equipment and other rescue devices. Ensure that the log/diary regarding restoration at the accident site is

maintained properly.

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Duties of S&T Department

Sr. DSTE/DSTE

On getting information of the accident, he shall immediately proceed to site by quickest means available and: Arrange for communication facilities at site with Divisional and HQ

Control and ensure their constant manning. Provide Walkie-Talkie sets, wireless sets, mobile phones, satellite

phone, fax, laptop and internet connectivity, etc. Arrange for BSNL telephone with STD facility at inquiry booths at site. Seal the block instruments, relay rooms and note positions of levers,

knobs, slides, indication etc. as the case may be. Arrange for early restoration of signaling and telecom equipment.

Duties of Electrical Branch

Sr. DEE (G) On getting information of the accident, he shall immediately proceed to site and arrange for: Adequate lighting at the site. Preservation of clues in case of fire in coaches. Any statement from

passengers should also be recorded with their names and addresses. Sr. DEE (TRD) On getting information of the accident, he shall immediately proceed to site and arrange for: Adequate number of breakdown staff/tower wagons. De-energizing and slewing the OHE, as required for ground/crane

operations. Restoration of OHE expeditiously.

Sr. DEE (TRS) On getting information of the accident, he shall immediately proceed to site and: Supervise restoration operation. Ensure joint observation and measurement of the electric loco

involved in the accident, in the prescribed format.

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Duties of Personnel Department

Sr. DPO/DPO On getting information of the accident, he shall immediately proceed to site and: Depute Welfare Inspector round-the-clock in shift duty to look after

the welfare of the injured persons in the hospital. Ensure that passes are issued to the relatives/dependents and escorts

of the injured for visiting their dear ones in the hospital and taking them back home.

Depute welfare inspectors to assist the ADMO in taking down the name and addresses of the dead and injured and in shifting them to the hospital.

Duties of Security Department

DSC/RPF On getting information of the accident, he shall immediately proceed to site and: Liaison with local police at site. Ensure security of passengers’ belongings, parcels and Railway

property. Baggage of passengers should be isolated and protected and consigned goods should be taken care of, till they are handed over to the claimants or taken over by railway authorities.

Segregate the area of accident by establishing temporary barriers using nylon ropes or any other makeshift device available at the site. It should be ensured that the on-lookers and spectators do not enter the affected area to disturb the scene or hamper the rescue operations.

Arrange for assistance to victims and transport them to the nearest hospital. A record of causalities sent to hospitals should be maintained.

Send hourly status of the site to Divisional/Zonal Control Room. Open RPF ASSISTANCE POST with proper Board at a conspicuous

place so that people needing help can easily approach the RPF. Open a log book and record the action chronologically. Ensure documentation about the number of persons injured or dead,

giving their identity and addresses, if available. Guide the friends or relatives/dependents of the injured/deceased.

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RPF control Room

Officer on duty at the Divisional Security Control Room, on getting the message of an accident, shall: i) Inform the DSC/ASC concerned & receive further instructions. ii) Inform the RPF post in whose jurisdiction the accident has taken

place. iii) Inform the nearest IPF/SI to attend the site along with the maximum

staff by the quickest means available. iv) Inform the Civil police control room, GRP control room, concerning

DM/SP/ GRP/Fire brigade /Bomb disposal squad.

Duties of Medical Department

CMS/MS/Sr. DMO

On getting information of the accident, they shall immediately proceed to site with the ARMV or by other fastest mode of transport available, and: Alert blood donors clubs, Saint John Ambulance Brigade and Local

Hospitals about the arrival of injured. Arrange for transport of the emergency box from health unit to the

site. Get operation theatre ready. Make out a list of the injured and the dead in prescribed format.

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Chapter – 6

FUNCTIONING OF DISASTER MANAGEMENT CELL AT HEADQUARTERS

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CHAPTER – 6

FUNCTIONING OF DISASTER MANAGEMENT CELL AT HEADQUARTERS

The Disaster Management Cell will operate at HQs and shall be attended by nominated Officers. Safety department

The Officer representing Safety Department shall coordinate the functioning of Disaster Management Cell. He shall report the accident to Railway Board/CRS/GM and update the restoration details from time to time. He shall also ensure ordering of Relief Train for evacuation of involved passengers from the site of accident. The officers attending the Disaster Management Cell shall obtain the full details of the accident from Divisional Control/Site of accident and shall monitor the movement of Breakdown Train and Relief Train. Top-most priority is to be given for rescue operations, for transferring the injured passengers from the site of accident to the nearest hospitals, and for sending medical aid from Civil/Military/private hospitals.

Medical department

The Officer representing Medical Department shall obtain all details regarding casualties/injuries to passengers involved in the accident and shall maintain liaison with the Accident Site/Referral Hospitals and Dispensaries, and shall consolidate the list of injured/casualties in minimum time so that the same can be faxed to concerned station/division for display in Emergency Control and Emergency Information Booths.

Commercial department

The Officer representing Commercial Department shall ensure ordering of refreshments for the passengers of involved train, payment of ex-gratia to the injured and to the next-of-kin of the dead passengers, arrange for transshipment of goods and passengers luggage, and hire private buses for transport of passengers from site of accident to the nearest Rail Head. He shall also ensure transmission of detailed information regarding injured/casualties to originating/destination stations, to Railway Board, and to HQ of the originating/destination Railways. He shall also ensure opening of Emergency Information Booths at important junction stations en-route within the Railways.

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Operating department

The Officer representing Operating Department shall manage relief and restoration operations at headquarters level. He shall record all events related to the accident chronologically. He shall ensure regulation and diversions of trains keeping in view the likely time of restoration at accident site. He shall ensure that the passenger carrying trains are regulated at such stations where water and catering facilities are available. He shall also monitor the ARTs/ARMVs/Labour Special trains ordered from the adjoining divisions and zones.

Mechanical department

The Officer representing Mechanical Department shall assess the requirement of additional Medical Vans/Breakdown Trains and shall liaison with adjoining Railway/Division for ordering the same. He shall also monitor the movement of Breakdown trains. He shall obtain the details of rolling stock involved in the accident and its PRO particulars. He shall obtain the restoration details regarding re-railment /toppling of wagons/coaches done by each individual Breakdown Train. He shall obtain the bio-data of the crew involved in the accident.

Engineering department

The Officer representing Engineering Department shall obtain the information regarding damage to track and shall ensure ordering of material train if required. The details of track structure and other relevant details such as USFD particulars, last inspection, profile of the track, etc. shall be obtained within minimum time. He shall organize ordering of additional Labour and material Specials, as per the requirement at site, from the adjoining divisions/zones.

Electrical department

The Officer representing Electrical Department shall obtain the details of extent of damage to OHE/LOCO. He shall obtain the bio-data of crew involved in the accident. He shall assess the requirement of additional material at the site and shall organize movement of Tower Wagon/Material-Spl. to the site of accident.

S&T department

The Officer representing S&T Department shall ensure efficient communication. A line should be dedicated for the emergency transmission from site of accident/divisional control to Disaster Management Cell at HQ. He shall ensure installation of MTNL/Telecom Department Public Phone/Railway Phone at the site of accident involving

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passenger train. He shall obtain the details of S&T gears involved, if any, in the accident.

Liaison with Railway Board

Disaster Management Cell will maintain constant liaison with the Emergency Cell of Safety Directorate at Railway Board for following activities: Movement of Accident Relief Trains/Accident Relief Medical Vans. Diversion, regulation, cancellation, rescheduling etc. of Mail/Express

trains. Movement of men and material from adjoining Zones/Divisions. Opening of Helpline enquiry booths on other zonal railways:

Originating and destination stations of the accident involved train. All Major/Junction stations falling on the route of the train. Divisional headquarters of originating and terminating divisions.

Movement programme for visit of Minister of Railways/ Minister of State for Railways, Chairman/Railway Board and other Railway Board members to the accident site.

Assistance required from Armed Forces, para-military forces, State Governments should be conveyed to Railway Board.

Progress of rescue and restoration operation. Prima-facie cause of the accident.

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Chapter - 7

DEALING WITH NATURAL CALAMITIES – CYCLONE & EQRTHQUAKE ETC.

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CHAPTER – 7

DEALING WITH NATURAL CALAMITIES LIKE CYCLONE, EARTH QUAKE AND FLOOD LAND SLIDES ETC Weather warning messages

Metrological department, Government of India, issues messages of warning whenever a storm/gale or heavy rainfall is expected. Following conditions are considered dangerous:

i) Dangerous rainfall - when expected amount of rainfall is 5cm or above in 24 hours.

ii) Dangerous wind velocity - when wind velocity is 65 KMPH or above (Cyclone Warning Center is located at Nagpur. Local Weather Information Center is located at Jabalpur).

Action to be taken on receipt of weather/cyclone warning message

CHC/Dy.CHC

He should repeat the message to the SMs/ASMs of the stations, which are likely to be affected. He shall also advice DRM, ADRM, Sr. DSO and controllers of various branches, who are working in the Divisional Control Office. They shall, in turn, advise their branch officers who will take action accordingly. A register shall be maintained in the Control office, showing full particulars of the warning received.

SMs/ASMs, Loco Pilots, Guards

Intimation to officers and Sr. Supervisors The SM on duty, on receipt of the message, shall immediately advise the officers and Sr. Supervisors concerned, at his station.

Precautions to be taken by SM, Loco Pilots and Guards In case of strong winds, the trains should be detained till it is considered safe to proceed further. In the section, the Loco Pilot and guard of the train should wait till, in their opinion, the intensity of wind has come down to the level that the movement of train is not endangered.

The train should not be stopped at places like sharp curves, high embankments, cuttings and bridges, including approaches.

The guard and Loco Pilot of the train, in co-operation with the railway staff and passengers traveling in the train, shall try to ensure that the doors and windows of the coaches are kept open by the passengers to allow free passage of the wind through the coaches.

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Anemometer indications

In case, Anemometer is installed at the station and if it is indicating wind velocity higher than the danger level as prescribed by the special instructions, the SM shall take the following action: He shall inform the controller and the SM on the other side immediately

about the need to control the movement of the trains. He shall not start or allow the movement of the trains through his station

and also not grant line clear to the trains waiting at the adjacent station for movement towards his station.

He shall resume normal running of trains in consultation with the controller and the SM at the adjacent station after the wind velocity has gone below the danger level prescribed by the special instructions.

Action to be taken by engineering staff

Introduce monsoon patrolling. Advise monsoon patrolman/watchman and gang mates to be extra vigilant. Continue monsoon patrolling beyond 48 hours of warning.

Deploy watchmen at vulnerable locations and bridges round the clock. Earthquake

Impact of earthquake on Railway system may be as under: Damage to track

Track may be damaged in form of: Misalignment Deformation Sinking of track Collapse of/damage to Bridges/girders/piers Falling of Trees/fixed structures obstructing the track

Damage to service buildings like:

Control Office building. ASM office, relay room, cabin and gate lodge, etc Office buildings. Residential buildings

Damage to Signal &Telecommunication installations like:

Signal posts Microwave tower Telephone post and wires Cables

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Damage to OHE installations like:

OHE Masts Portals. TPC Tower Shed

Damage to C&W sick line & Loco Shed

Pit lines Sick lines/ Shed structure

Action to be taken when information is received about earthquake

Action by Operating staff Stop all trains. Inform P. way, S&T, TRD Supervisors for checking track bridges, points,

signals & OHE by light engine/push trolley/motor trolley in each block section of affected area.

Inform Civil Authorities regarding any unusual occurrence. Arrange stock and power for moving relief/restoration material. Arrange additional Operating staff i.e. ASMs, Points men, Guards and

Cabin men from unaffected areas.

Action to be taken by Engineering staff

All P.Way supervisors, including PWIs, IOWs, BRIs, Gang men, Keymen and other staff, should report to the nearest station master, who in turn will advise Control about the availability of P.Way staff and supervisors.

A team of Gangmen, Keymen and PWI/BRI should be sent on either side of each block section for checking the track structure and bridges.

The checking team should be suitably instructed to protect any damaged track structure or bridge in the section

After checking the whole section, a report detailing the nature of damage, location, and requirement of men and material should be submitted to SM, who in turn will advise the control.

Action by S&T staff

Overhead and cable communication may be affected due to earthquake. Immediate efforts should be made to provide alternative means of communications through VHF, Microwave, RE cable, Optic fiber etc, between the control and stations.

SE (Sig/Tele) and ESM/MSM must be available at the stations. After checking all the S&T installations, details of the damage and additional requirement of men & material should be given to S&T control.

Action to be taken by Electrical (TRD) staff

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On receipt of information about the earthquake, OHE supply on the

affected section should be shut down immediately. All the sections in UP & DN directions should be checked thoroughly by tower wagon. Tower wagon should be run at the restricted speed so that it can be stopped before any obstruction.

After checking each section, feedback should be given to TPC who, in turn, will advise the position to Dy.Chief Controller.

Action to be taken by Electrical (Gen) staff

In case of failure of power supply, DG sets should be arranged at important installations like control, stations etc.

Action to be taken by Commercial staff

Regular Announcements should be made at the stations explaining the calamity and effect on train running.

Emergency enquiry counters should be opened at major stations and at the affected stations. They should be provided with DOT phone/Cell phone facility.

Basic amenities, like drinking water, food etc., should be provided to the stranded passengers.

Additional windows should be opened for refund of tickets.

Action to be taken by Mechanical staff

Relief coaching stock and relief goods stock available on the system must be made ready.

In case of electrified territories, DSL power should be made available.

Action to be taken by Personnel staff

Set up a relief cell, consisting of CWI/WI and other staff, to assess losses and damages at stations and in colonies.

For providing speedy relief, co-ordinate with trade unions, Mahila Samitis, NGOs, etc.

Action to be taken by RPF staff

Help Railway officials/employees in relief work at stations and in colonies.

Protect Railway stations, yards and all vital installations and restrict the entry of outsiders.

Render necessary assistance to the affected persons. Maintain close co-ordination with civil authorities.

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54

Chapter – 8

PASSENGER CARE

55

CHAPTER – 8

PASSENGER CARE General

Providing assistance to passengers and their relatives/dependents is of utmost importance in helping them relieve their misery.

Injured passengers and their relatives/dependents are to be treated with utmost courtesy and sympathy so as to alleviate their trauma and discomfort.

For dealing with relatives/dependents arriving from far-flung corners of the country, staff fluent in local language of the place from where the train originated, should be used as interpreters.

Commercial Supervisors and Welfare Inspectors should talk to injured passengers and ascertain if they wish to call their relatives/dependents.

Injured passengers should thereafter be provided with either mobile or STD phones to enable them to speak to their relatives/dependents.

Transshipment of unaffected passengers and their clearance from the accident site would be arranged quickly. The officer available in the control shall arrange the transshipment on priority.

Even in case of worst possible accident with adverse and extreme circumstances, all injured passengers would be rescued on priority. Site manager as well as officer incharge in the control shall monitor the situation to do so.

In rescue operations, top priority will be given to all passengers in critical condition for immediate medical attention.

Even in case of worst possible accident, dead bodies would be extricated at the fastest possible speed. The ARME incharge and officials available at the site of accident should act accordingly.

Hospitalization of the injured

General policy, in case of railway accidents involving passengers, is that of rapid evacuation of the victims to railway hospital after rendering immediate and necessary first-aid treatment.

In case there are no railway hospitals nearby, they are to be admitted in the nearest Government hospitals.

In the following cases, the injured may be taken to a private hospital: When there is no railway or Government hospital available within a radius of

say 8 kms. from the site of accident, or When the attending doctor certifies in writing that the treatment in private

hospital is necessary in the interest of the patient. Except where railway doctor certifies, such injured passenger should normally

be eligible to the class of accommodation in the private hospitals where different scales are available.

Where the family of the injured person desires to be provided with a higher-class accommodation, the family should give in writing to pay the extra cost involved directly to hospital authorities.

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For this purpose, CMS should chalk out a working arrangement with such private hospitals as may be necessary in areas served by them, so that in an emergency, injury cases can be referred to hospitals concerned without loss of time.

To facilitate matters and to avoid misunderstanding, CMS should draw a list of such private hospitals bearing in mind the Railway and other Government hospitals in the vicinity.

CMS should also fix the charges to be paid in such cases for each class of accommodation. Complete medical care will be taken of all injured passengers, including payment of medical bills till their final discharge from hospitals. Claims compensation booklets containing forms and other instructions will be distributed to all injured passengers and next of kin of all deceased passengers.

Bills by such private hospitals should be submitted through CMS, who will certify the correctness of charges payable, before forwarding for payment to Accounts.

Under this para, payment to private hospitals can be arranged locally by the Railway, and Ministry of Railway’s approval is not necessary.

If the injured are admitted in non-Railway hospitals, railway doctors should be deputed to these hospitals to render necessary assistance, including supplying the medicines that are not available in these hospitals.

They should carefully monitor the condition of injured and maintain an updated list with all details.

If more than one hospital is involved, apart from deputing doctors to individual hospitals, a railway doctor should also be deputed to co-ordinate and maintains the centralized updated position.

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Facilities to be made available in the hospital

There should be a separate reception counter manned by a commercial Supervisor or by a Welfare Inspector at the entry to the hospital, to deal with relatives/dependents of patients.

A chart should be displayed at this reception counter indicating ward numbers where the patients are admitted, along with their names, coach number wise.

At the entry to every such ward, a second list should display the name of the patient, coach number and the bed number inside the ward.

Commercial staff and Welfare Inspectors on duty at that hospital should carry a list indicating the name, address and telephone numbers of relatives/dependents as given by the patient, and whether they have been informed or not.

Arrangements should be made to inform the next of kin or a relative or friend of the deceased, in case identity of the person involved in accident becomes known.

As each relative arrives, his name should be marked in the list against the passenger’s name.

Reception counter should be provided with BSNL telephone with STD facility. There should be two mobile telephones readily available to be taken to patients

inside the wards for making outgoing calls. Complete medical care of all passengers, including payment of medical bills till

their final discharge, should be provided. Communication

Telephone with STD facility should be made available to passengers to communicate with their relatives/dependents.

BSNL/Railway telephones available at adjoining stations/cabins/towns shall be extended to the accident site.

PCO telephones and other BSNL phones in nearby localities/villages/towns shall also be extended to the accident site by persuading owners of such phones.

Payments for such telephone connections will be made from station earnings. Sr. DSTE should hire some mobile phones to meet the needs of stranded

passengers Wherever cellular phone connectivity is available, stranded passengers should be

permitted to use these phones free of charge. Arrival of relatives/dependents

After a few hours, next of kin of the deceased and relatives/dependents of injured passengers start arriving at the accident site.

Adequate number of display boards should be available on ARMEs/ARTs for being put up at the accident site.

These display boards should indicate the direction of the Assistance Centre at site. These indication boards should be displayed near those areas where incoming

relatives/dependents arrive and congregate. Periodic announcements on loudspeakers should also be made for guiding them

to the Assistance Centre at site.

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Taking care of relatives/dependents

At the Assistance Centre at site, Commercial Supervisors & Welfare Inspectors should be available to guide the relatives/dependents. They should go through the reservation charts and list the dead/injured.

Commercial supervisor or WI shall depute a railway servant to accompany the relatives/dependents to the hospital.

A hired vehicle should be provided for carrying them to various hospitals and mortuary.

The commercial supervisor or WI should stay with the relative until they have either found the injured passenger or identified the dead body.

Thereafter, they should help them in completing all formalities at the Assistance Centre at site.

Single window clearance

Assistance Centre at site should provide single window clearance for all legal formalities and paperwork.

It should provide the following facilities: Reservation chart for locating the name. List of dead and injured along with the name of hospital. A vehicle, to take the relatives to various hospitals or mortuary. Railway doctor for issue of medical Death Certificate. Govt. doctor for issue of post mortem clearance. Municipality official for issue of Death Certificate. Local police for handing over of dead body. Claim counter for payment of ex-gratia and issue of Claim Compensation

Form. Counter to help in performing last rites in case relatives/dependents decide to

cremate the body there itself. Pass counter for issue of return journey pass. Return journey facilitation counter to make arrangements for return journey.

Stay of relatives/dependents of dead and injured

Commercial supervisor or WI deputed with relatives/dependents should arrange for their stay and accommodation also.

Depending upon the need, accommodation in hotels/dharamshalas should be hired for accommodating passengers.

Arrangements should be made for their meals etc. Performance of last rites

In many cases relatives/dependents decide to perform the last rites at the place of accident itself.

Necessary assistance should be rendered to relatives/dependents in locating: the nearest cremation or burial ground as the case may be. shopkeepers who sell necessary material for funeral rites

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priest for performing the ceremony. The above information should be conveyed to relatives/dependents and

transport provided for carrying the body. Commercial supervisor or WI should help the relatives/dependents in this

endeavor. Departure of relatives/dependents of dead and injured

Assistance Centre at site should have counters to help the relatives/dependents plan their return journey.

Personnel branch staff at the Assistance Centre at site should be available for issuing complimentary passes for their return journey.

Reservation of berths should be provided on trains. Extra coaches should be attached to trains going to the destination station for the

next two or three days. These extra coaches should be brought in locked condition from the originating station.

Space should be reserved in SLRs carry dead bodies in coffins, etc. in case they so desire.

Guidelines for commercial department at the site of accident to deal with affected passengers 1. Ex-gratia Payment :

Ex-gratia payment to all injured passengers and next of kin of all deceased passengers (after identification) would be arranged expeditiously. i) Train accident/ Untoward incidents

a) In death case - Rs.15000/- (RB No. 93/TC111/122/1 dated 26.4.96)

b) Grievous injury - Rs. 5000/- c) Simple injury - Rs. 500/-

(RB No. 93/TC111/122/1 dated 17.7.97) ii) Manned Level Crossing

a) Death - Rs. 6000/- (RB No. 93/TC111/122/1 dated 18.11.1999)

b) Grievous injury - Rs. 2500/- c) Simple injury - Rs. Nil

(RB No. 93/TC111/122/1 dated 18.11.1999) iii) No Ex-gratia is to be given for trespassers, persons electrocuted by OHE &

road users at Unmanned Level crossings. (Authority-RB No. 93/TC-111/122/1 dated 21.8.1995)

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iv) Ex-gratia is admissible for Railway servants killed or injured by moving rain while performing their duty. (Authority -RB No.93/TC-111/122/1 dated 21.8.1995).

v) Manner of arranging Ex-gratia to the victims: Payment should be sanctioned/arranged preferably on the spot by senior scale or higher official nominated by the General Manager. (Authority -RB No.93/TC-111/122/1 dated 21.8.1995)

2. Meal charges

Cash payment of Rs.60/-per head per day. 3. Withdrawal from station earning

i) Money can be withdrawn from station earnings with personal sanction of a senior scale officer.

ii) Station pay order (withdrawal from station earnings) should be duly signed with official designation, indicating his name

iii) Proof whom the payment has been made and the reason for payment should be kept payee with revenue stamp.

iv) The accountal should be submitted to account officer within 15 days from the date of withdrawal (Para 2425 of Indian Railway Commercial Manual)

4. Station earnings can be utilized for

i) Departmental expenditure necessitated by floods, accidents and earthquakes etc.

ii) Handling charges for transshipments due to accidents. iii) Cost of transportation of sick and wounded persons to hospitals, when at

small stations ambulances are not available. iv) Payment of expenses of special catering- when the imprest is exhausted in

emergent cases only- duly authorized by an officer. v) Refund of fairs on un-used and partially used tickets. vi) Ex-gratia payment to the person involved in train accident. vi) Payment not exceeding Rs.100/- in each case for shrouds to cover dead

bodies of victims of accident on railway. The voucher required to be submitted along with counter signed by GRP official.

vii) Payment to licensed porters for carrying injured/dead bodies (Authority -Joint commercial and account procedure office order No. C156/4/14 dated 20.3.91)

5. Free meal, water, tea snacks to affected passengers, injured, un-injured or

stranded (Authority-Rly. Bd. Letter No. 69/safety-1/4/3 dated 22.9.1989)

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61

Chapter - 9

MEDIA MANAGEMENT

62

CHAPTER – 9

MEDIA MANAGEMENT Objectives

To provide factual information to public with regard to accident. To convey any other information which is of use to passengers. To convey specific information which is of use to relatives/dependents of

dead and injured passengers. To create a positive public opinion. To create a healthy relationship with the press and electronic media.

Duties of Public Relations Organization

PRO and his team will collect whatever information is available and released it to the media within 60 minutes of intimation of accident.

The information shall include telephone numbers of Helpline Enquiry Booths. Photographers with digital and video cameras should also be taken to the

accident site. Responsible PR supervisors should be deputed during night shift for

interacting with the media, if necessary. PRO will organize press briefings at fixed timings. PR organization shall monitor various important media channels to keep

track of media reporting. Suitable corrections/clarifications may also be issued, if required.

Spokesperson

Only GM, DRM,CPRO and PRO are competent to interact with press and electronic media.

Apart from the above, any other officer authorized by GM is competent to interact or give interview to press and electronic media.

They should ensure that only factually correct and confirmed information is relayed.

No inflated or exaggerated version of any fact should be relayed to the media.

No Railway man shall express or voice any criticism, or express his personal opinion or views about the accident, at any point of time.

Information to be relayed to Press and Electronic Media

Information to be given to media can be broadly segregated in to following categories:

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Accident

Nature of the accident, i.e. date, time, exact location, train number, number of coaches involved, etc.

Details of how the accident most probably occurred. Prima-facie cause of the accident will be relayed to media only with

the approval of GM. Sabotage, even if suspected will not be relayed to media, without

approval of Railway Board. Regular reports regarding progress of Rescue & Relief work. Expected date and time of restoration.

Uninjured passengers

Steps taken to provided beverages, refreshments and first aid treatment to uninjured passengers.

Steps taken by railway for clearance of uninjured passengers. Expected time of departure of front portion of the affected train. Expected time of arrival at the destination. Expected time of departure of rear portion of accident involved

train. Its diverted route and expected arrival at the destination. In case empty coaching rakes have been arranged, then details of

the same. Dead and Injured passengers:

Steps taken by Railway to render immediate medical attention Number of passengers rescued. Breakup of the injured passengers, both grievous and simple. Name of the hospitals where injured are being treated. Approximately how many patients have been admitted in each of

these hospitals. Names of injured passengers. Communication facilities like cell phones, STD phones provided at

these hospitals. Payment of ex-gratia. Facilities offered to relatives/dependents of victims, including free

pass for journeys. Special trains being run for bringing relatives/dependents of dead

and injured. Number of dead bodies recovered and number of bodies identified. Identification of dead bodies takes much longer since either:

they were traveling alone or; their companions are injured and are not in a position to identify

them, or; their companions have also injured/dead.

Under such circumstances it is possible to identify dead bodies only when relatives/dependents arrive.

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This aspect of identification of dead bodies and reasons for delay should be explained to the media.

Helpline Enquiry Booths

Setting up of Helpline Enquiry Booths. Details of Helpline Enquiry Booths:

Station where these have been opened. Telephone Nos. FAX Nos.

Internet address of SECR on the Railnet website (www.secr.railnet.gov.in)

Train Services

Details of train operation with regard to: Diversion Regulation Rescheduling Short termination Cancellation

Running of passenger specials for carrying relatives/dependents to the site of accident.

These trains will be started from the originating and destination stations of the affected train and will be given same stoppages en-route for picking up relatives/dependents.

Expected departure time of relatives/dependents special from their originating stations.

Refunds being granted in Helpline Enquiry Booths for passengers whose journey have been interrupted.

Casualty figures

In all accidents, as long as Rescue & Relief work continues, there is always a difference between casualty figures given by the railway and casualty figures quoted by the media.

The reason for this difference is that railway gives figures based on actual number of dead bodies recovered, whereas media estimates casualty figures based on the damage visible.

During Press briefings, this point should be clarified that till the present time, so many bodies have been recovered.

However, it should also be made clear that casualty figures are likely to go up since rescue work is still continuing.

Assessment regarding likely number of deaths and injuries may also be made if considered necessary. Such an assessment should be based on: Total number of coaches involved. Number of coaches searched. Number of coaches yet to be dealt with.

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Particular reference should also be made to coaches that are crushed or that have climbed on top, and have not yet been searched.

Press Briefings at accident site:

DRM or his authorized representative shall collect factual information from the Site Manager and relay the same to the media and HQ. Thus an on-line communication channel will be established to keep media informed of all the important details.

CPRO or PRO should be available during press briefings in HQ. There should be a fixed time for press briefings so that there is no

confusion regarding different versions given to separate channels at various points of time.

Simultaneous press briefings should be held at accident site, at HQ, and at Division, as per the time intimated, so that the same version is given by all concerned.

All media releases will be uploaded on the West Central Railway Website, and a separate web page will be opened to give specific information with regard to the accident. The priority of information release to various media will be as under: TV Channels. News Agencies like UNI, PTI. Print Media.

Convenience of media shall be taken care of by PR personnel with assistance of commercial representatives at site. Tour of media persons should be conducted to hospitals where injured are being treated.

Commercial department should ensure that list of passengers who travelled by the accident involved train along with the list of dead and injured reaches the PR officials at the earliest.

Telephone Numbers for Railway Accident Information HQ of SECR and Bilaspur, Raipur & Nagpur divisions of South East Central Railway are allotted 4 digit DOT telephone No. 1072 for giving Railway Accident Information. Normally these telephones will be manned by controllers. During railway passenger train accident, these phones will be manned by commercial controllers of disaster management cell to provide information to public regarding type of train accident, place and time of accident, train/trains involved, affected Coach Nos., injuries/casualties etc. Public Assistance Telephones Raipur 0771 - 1072 (4 Lines)

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66

Chapter - 10

CRISIS MANAGEMENT

67

CHAPTER – 10

CRISIS MANAGEMENT

GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

(RAILWAY BOARD) No. 2005/Safety (DM)/6/4/CM New Delhi, Dated 21.02.2006

CONFIDENTIAL Addressed to:

As per list attached.

Sub: Crisis Management A copy of revised Contingency Plan 2006 for Crisis Management for the Ministry of Railways is enclosed to all the concerned functionaries of Ministry of Railways and other Ministries/Departments of Govt. of India. A copy of this document is also being enclosed to GMs and Dy.GM (G) & Controllers of Civil Defence of all the Zonal Railways for their information and necessary action. DA: a/a (AMITABH) Director, Safety III Railway Board

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CHAPTER-I

INTRODUCTION

1.1 Indian railways (IR) are the principal mode of transport of the country. For the

last more than 150 years, IR has played a vital role in the overall development of the country and national integration. IR has a vast network of more than 63,000 route kilometers moving an average 1.5 million tones of freight and 14 million passengers per day. In any national crisis, where major transport requirements are envisaged, Indian Railways will have to play in important role. However, Indian Railway can also get involved in a Crisis situation on account of a strike of their own employees, or due to internal disturbances, or due to external aggression, or when the follow of traffic gets disturbed.

1.2 There are broadly two types of crisis situation which the Ministry of Railway may be confronted witch:- (a) When the crisis develops in the Railways which is to be managed with

the help and assistance of other Ministries; and (b) Where Railways have to help and assist other Ministries in a crisis

situation. 1.3 As far as the crisis situation at (a) above are concerned, the following situations

are envisaged. (i) All India strike of Railway men. (ii) Accidents due chemical explosion in running train required to be dealt

with on National Crisis Basis. (iii) External aggression, (iv) Hijacking of train(s), and (v) Disruption due to Natural factors like floods, breaches, earthquakes etc.

Regarding (b) above, the Ministries concerned will make their own contingency plans bringing out the assistance that the railways will be required to provide to them.

1.4 The Contingency plan is intended to deal with the afore-mentioned crisis

situations. The drill to be followed in the Ministry of Railway (Railway Board) as well as on the Zonal Railways in respect of crisis group, functioning of the Control room, communication etc., are basically the same for all crisis situations and the same general drill will follow to be supplemented by the special instructions depending upon the nature of the crisis.

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CHAPTER-II

MANAGEMENT OF OCCURRENCES

2.1 To deal with the crisis situation. The following committees shall be activated:- (a) National Crisis Management Committee (NCMC). (b) Central Management Committee (CMC), and (c) Zonal Management Committee (ZMC).

2.2 NATIONAL CRISIS MANAGEMENT COMMITTEE (NCMC): 2.2.1 The NCMC is the apex body comprising senior officials of the Government of India to

deliberate on the problems at national level. The following officers will represent the Ministry of Railway (Railway Board) in NCMC for the various crisis situations:-

(i) All India Railway men’s strikes : Member Staff : Member Traffic (Alternate). (ii) Accident on Railways : Member Traffic : Member Engineering (Alternate). (iii) Hijacking of Trains : Member Staff : Member Traffic (Alternate). (iv) External aggression : Member Traffic, : Member Mechanical, (Alternate). (v) Disruption due to Natural factors Like floods, branches, earthquakes etc.: Member Engineering, : Member Mechanic. (Alternate). Names, telephone numbers and addresses of the Members/alternate members, who will represent the Ministry of railway in NCMC are contained in Annexure-I.

2.3 CENTRAL MANAGEMENT COMMITTEE (CMC):

The CMC is the Executive Authority responsible for dealing with the crisis and shall work under the board guidelines and directives issued by NCMC. It shall be in constant touch with the NCMC on the one hand and the concerned Zonal Management Committee on the other. In addition to the concerned officers of the Railway Ministry, help of officers from some of other Ministries is to be sought through National Disaster Management Control Room at North Block, New Delhi (Annexure-II) for effectively dealing with the various crisis situations. The overall composition of the Central Management Committee including the names, telephone numbers and addresses of its members for dealing with various crisis situations are given in the Annexures as detailed below:-

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Crisis Situation Convener/ Overall composition of the Central Management Committee

(i) All India Railwaymen’s Strike Additional Member (Staff)/ Annexure-III

(ii) Accidents on Railways Advisor (Safety)/ Annexure-IV

(iii) Hijacking of trains Director General (RPF)/ Annexure-V

(iv) External Aggression Director General (RPF)/ Annexure-VI

(v) Disruption due to Natural factors like floods, breaches, earthquakes etc.

Additional Member (Engineering)/ Annexure-VII

(vi) Where Railways are to assist others Additional Member (Traffic)/ Annexure-VIII

2.3.1 The list/names of the members of the CMC will be updated and circulated by the

Safety Directorate of Railway Board every year in January.

2.3.2 NDM division of Ministry of Home Affairs is the Nodal agency for mustering assistance from other Ministries. Contact details of NDM control room and their officers are given in Annexure II who should be contacted at the earliest telephonically and through Fax for taking assistance from other Ministries. Ministry of Defiance can also be simultaneously contacted for air support and/or for expert help like divers, boats etc. The contact details of the officers of the concerned Ministry can be taken from NDM control room for further follow up after the Railways communication has been passed on to them.

2.3.3 Members of the CMC will assemble in Emergency Control room of Railway Board

in Room no. 476P (Telephone Nos. Railway 43399, 43599, P&T 23382638, which is located on the fourth floor of Rail Bhawan at Raisina Road, New Delhi-110001.

2.4 Zonal Management Committee (ZMC): The Zonal Management Committee (ZMC) shall be established at the zonal Railway Headquarters and would comprise of the following officers of the zonal Railway Headquarters. (i) Principal Chief Engineer : Convener. (ii) Senior Dy.General Manager : Member/Alternate convener. (iii) Chief Operating Manager : Member. (iv) Chief Mechanical Engineer : Member. (v) Chief Electrical Engineer : Member (vi) Chief Signal & Tele Engineer : Member (vii) Chief Security Commissioner : Member (viii) Chief Safety Officer : Member (ix) Chief Public Relations Officers : Member

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(x) Chief Commercial Manager : Member (xi) Financial Adviser & Chief Accounts Officers: Member

2.4.1 The Zonal Management Committee will assemble in the Emergency Control Room of the Zonal Railway Headquarters and will keep in touch with CMC till the termination of the crisis.

2.5 PROCEDURE ON THE OCCURRENCE OF CRISIS 2.5.1 Information of the occurrence of a crisis, whether on the Railways or outside the

Railways, for which Railways assistance is necessary, should be conveyed to the Emergency Control Room at Room No- 476-P in Rail Bhavan (P&T Phone No-23382638 and Railway Phone No-43399, 43599) which is manned round the clock. The official in charge of the Emergency Control Room would immediately inform all the Members of CMC by the quickest possible means and give brief information about the nature of the crisis. Simultaneously, the Members of the ZMC of the concerned Railways would also be informed through the official in charge of the Emergency Control room of the Zonal Railway Headquarters.

2.5.2 All the Members of the ZMC will assemble in the Emergency Control Room at their respective Railway and the Members of the CMC will assemble in Room No- 476P of Rail Bhavan. The Convener of CMC or his representative will convey the information to the Members of NCMC on the one hand and the concerned ZMC on the other. Members of CMC will coordinate with other Ministries including National Security Guard (NSG) (if needed) to muster all possible assistance in the most expeditious manner.

2.5.3 The ZMC will ensure that all the available information relating to the crisis is finished to the Convener of the CM either directly, or through the Central Control Office.

2.5.4 The CMC shall consider the situation and give such guidelines as may be necessary to the ZMC. When a situation is of an extremely urgent nature, which does not permit adequate time to consult the CMC, the ZMC shall handle the situation in the best possible manner and as per the extent instructions laid down for dealing with the crisis situation.

2.5.5 As soon as the report about the crisis is received the emergency control room working in the Rail Bhawan (476P) will be upgraded and will be manned round the clock under the charge of an Emergency Officer, not below the rank of Joint Director in each shift.

2.5.6 The main functions of the emergency control room will be as under - (a) To get situation reports on a continuous basis from the site. (b) To keep all the concerned Officers of the various disciplines in the Railway Board

as also in the concerned Ministries informed of the developments. (c) To convey instructions and guidelines to the officers incharge of relief operation

at site. (d) In case where Railways have to help and assist other Ministries in Crisis situations

the Central control office will maintain continuous liaison with the Nodal Ministry dealing with the crisis situation, and arrange assistance from the Railways as per the requirements and in coordination with the Nodal Ministry.

2.5.7 The Emergency control room will have the names and telephone nos. of all the members of the CMC to deal with the various crisis situations. On incharge of Emergency Control room, the Joint Secretary, Railway Board, will make available adequate numbers of transport and typists/stenographers for working in shifts,

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round the clock with the Emergency Control Room for efficient discharge of its functions.

2.5.8 MEDIA

In order to avoid any panic and also with a view to conveying correct information to members of Public, the ZMC and CMC will nominate senior Officers of the Public Relation department. At all three places i.e. the crisis area, the ZMC Hd. Qrs and CMC Hd. Qrs. To coordinate the activities of media and for issuing information bulletins at proper intervals.

CHAPTER-III

GENERAL INSTRUCTIONS FOR DEALING WITH VARIOUS CRISIS SITUATIONS

3.1 ALL INDIA RAILWAYMEN'S STRIKE: 3.1.1 The composition of the Central Management Committee to deal with the crisis

situations is given at Annexure - III. 3.1.2 Instructions will be conveyed to all the ZMCs to implement the "Strike Scheme"

(already available with the Zonal Railways) at all levels. 3.2 ACCIDENT ON RAILWAYS: 3.2.1 The composition of the Central Management Committee to deal with the crisis

situations will be as per Annexure - IV. 3.2.2 The Railways have issued elaborate instructions for dealing with the crisis arising

out of train accidents. The duties required to be performed by the staff and officers are exhaustively covered in the accident manual issued by the Railways.

3.2.3 However, there are certain crisis situations where assistance of a more elaborate nature may be necessary from outside Ministries or other agencies e.g. fire in train carrying petroleum products, chemical explosions on the Railways, large scale sabotage involving blowing up of bridge and tracks which may have to be tackled at the National level. Under such situations, Railways need to take the help of other Government and Non Government agencies for their expertise. Contact details of all such agencies should be included in the Disaster Management Plans of Zonal Railways and Divisions which should be once every year in January. In addition to the hard copies, Railways should also have the web-based electronic versions of Disaster Management Plans on their Railnet server for expeditious search of the key information at the time of crisis.

3.2.4 Sabotage would normally in three types of situations:- (a) Sabotage of track/bridge. (b) Sabotage of track/bridges resulting derailment of a passenger train,

and (c) Sabotage or explosion on the Railway platform(s) or adjacent Railway

Premises. Under the situations, the instructions contained in the Railway Accident Manual would be applicable with suitable modifications as required by local circumstances. In these situations the GRP and Civil Police would play a more important role as they would be investigating the criminal case relating to sabotage/explosion, which would need a lot of assistance from the Railway authority. While co-ordination among different Railway agencies would be done

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by the senior most Railway Officer at the site, he should specifically nominate a senior RPF officer to co-ordinate with the Police agencies. In cases of large scale incidents of sabotage or explosion on Railways, requiring assistance from Ministry of Home Affairs, cabinet secretariat and the State Governments, Director General, Railway protection Force, will coordinate on behalf of the Railways.

3.2.5 Railways 'Red tariff book' lays down elaborate rules regarding carriage of explosive and dangerous goods and is updated from time to time. These rules lay down various precautions to be taken regarding acceptance, packing, handling, labeling storage, types of wagons to be used, shunting and delivery of such goods. These rules have been framed in consultation with the Chief Inspector of Explosives, who also has a right of inspection, search, seizure etc. of such dangerous goods. This publication is available with all the Railway stations and lists out the commodities under the following 7 heads:-

i. Explosives. ii. Gases; compressed, liquefied, or dissolved under pressure. iii. Petroleum and other inflammable liquids. iv. Inflammable solids. v. Oxidizing substances. vi. Acids and other explosives, and vii. Poisonous (toxic) substances.

3.2.6 The Action Plan/Guidelines framed by the respective Ministries in respect of

accident (s) involving radio-active elements, poisonous chemicals etc, while in storage or in transit with the Railways, would be followed. The necessary directions in this regard will be incorporated in the Contingency Plan in due course on receipt of the relevant details from the concerned Ministries.

3.3 HIJACKING OF A TRAIN: 3.3.1 The composition of the C.M.C to deal with this crisis situation is given at Annexure-

V. 3.3.2 INFORMATION

On receipt of information about Hijacking of a train (s) at any railway establishment(s), it should be immediately passed on to the concerned Divisional Railway Control Room, which in turn will immediately pass it on to the Emergency Control Room of the Zonal Railways Headquarters, and the Emergency Control Room of the Railway Board at Rail Bhawan. Liaison Officer nominates at the Zonal Railway Headquarters will immediately pass on the information to Headquarters NSG at CGO complex New Delhi to enable the TASK FORCE to move by the fastest mode of transport, to carry out detailed rescue and planning. NSG Duty officer in the control room which is operational round the clock can be advised on the following telephone numbers:- Telephone Nos. 24360021 (Control Room), 24361093(O); 26175520(R)

74

Task Force should continue to carry out planning and rehearsals concurrently while negotiations with the hijackers are in progress. Simultaneously, Disaster Management Control Room in Ministry of Home Affairs, North Block, and New Delhi, which is operational round the clock, must be advised. (Annexure II).

3.3.2.1 The Divisional Railway Control Room will also simultaneously communicate the

information regarding the crisis to the following: (i) All Branch Officer of the Division including Security. (ii) District Magistrate concerned. (iii) Distt Suptd. of Police concerned. (iv) Divisional Medical Officer (Railways), and if necessary, to Distt.

Civil Surgeon concerned. (v) Chief fire Officer of the District concerned.

3.3.2.2 The Officer Incharge of the Emergency Control Room of the Zonal Railways

Headquarters would immediately pass on this information to all Members of the ZMC. The convenor of the ZMC, besides passing on immediately the information regarding the crisis and the developments threat to convenor of CMC will also pass on the same to the following:-

(i) Chief Secretary, (ii) Director General of Police.

3.3.2.3 The Officer Incharge of the Emergency Control Room at Railway Board will

immediately pass on the information to convenor and other Members of CMC. The Convenor or his representative will convey information regarding the crisis situation to the Members of N.C.M.C.

3.3.3 ISOLATION AND CORDONING OF THE CRISIS AREA: 3.3.3.1 The Divisional Railway Authorities in coordination with the District Magistrate and

Distt. Police authorities, will immediately make arrangements for isolating cordoning of the crisis area. They will also keep Units of Emergency Services, like fire and Medical, available at the spot to meet the exigency. The local authorities including Police and RPF must not take any action, which could precipitate the situation especially if the hijackers appear to be desperate and determined. The situation thereafter would be handled by Z.M.C. and C.M.C.

3.3.4. NEGOTIATIONS 3.3.4.1 Since negotiations in such situation require a special skill, the C.M.C. will

requisition the services of skilled negotiators through N.C.M.C. The negotiation team would be organized and handled by NSG.

3.3.5. REQUISITION OF THE TASK FORCE 3.3.5.1 While the negotiations with hijackers are in progress the C.M.C. which would be

in constant communication with N.C.M.C. would give, if considered necessary, requisition for the task force to N.C.M.C. The Task Force i.e. N.S.G would be

75

provided only with the approval of N.C.M.C. In case it is decided to dispatch Task Force to the crisis area, The C.M.C will make immediate arrangements to provide information, as given at Annexure IX, to the Task Force. The CMC will also make arrangements for providing necessary assistance to the Officer Incharge of the Task Force in respect of transport, accommodation and other facilities at the spot. The details of assistance required by the Task Force are at Annexure-X . Thereafter, the Task Force will take charge of the situations.

3.3.5.2 Situation will only dictate the composition of the Task Force, Hence no set composition is recommended.

3.3.6. COMMUNICATION 3.3.6.1. Initially the Divisional and later on Z.M.C. and C.M.C. will ensure that an efficient

communication net work is established between crisis area and Z.M.C. Hd. Qrs. between Z.M.C. & C.M.C. Hd. Qrs. and between C.M.C. & N.C.M.C. Hd. Qrs. Once the Task Force N.S.G. take over, it will establish its own channel of communication from the crisis and will keep in touch with C.M.C. and N.C.M.C.

3.3.6.2. After the Task Force (NSG) take over, communication are to be maintained as

follows:- (i) Railway to continue operating their existing channel from crisis area. (ii) Task Force to be in communication with Headquarters (NSG) Ops to RS

Harris, and (iii) The Railway will provided STD facilities to the Task Force Commander

wherever operating. Once the NSG start their operations, NSG Operation Commander will give directions and will be totally in command. As far as secrecy etc is concerned, this will be the responsibility of the NSG. Railway communications system can be at best be a parallel communication system, as a stand by to be used as and when required. 3.4 EXTERNAL AGGRESSION: 3.4.1 The composition of the CMC to deal with the crisis situation is given at Annexure VI. 3.4.2 The Railway Ministerial War Book contains instructions for dealing with the situations

that may arise out of a war which, inter-alia, include the modality of regulating transport including inland water transport during the war situations, Railways will initiate action to mobilize stock for the movement of troops and equipment, to regulate other traffic as required and protect their vulnerable installations in accordance with the guidelines given in the War Book, a copy of which is available with all the Zonal Railways and Production units etc. The ZMC as well as the Sub-Committees at the Divisional level will monitor the movement of the troops and material in co-ordination with the Defence and state authorities.

3.5 DISRUPTION DUE TO NATURAL FACTORS LIKE FLOODS, BREACHES, EARTHQUAKES etc: 3.5.1 The composition of the CMC to deal with the crisis situation is given at Annexure-

VII.

76

3.6 CONTINGENCY PLAN WHERE RAILWAYS HAVE TO HELP AND ASSIST OTHER MINISTRIES IN CRISIS SITUATION:

3.6.1 Ministry of Railways will provide emergency support and assistance to other Ministries mostly in regard to rail transportation. For this purpose Ministry of Railways has issued an Emergency support Function Plan (ESF) vide 2003/Safety (DM)/6/3 dated 25.10.04 nominating Quick response Teams (QRTs) at the Ministry Level and Zonal railway level as well. QRT at the level of Ministry of railways is CMC for dealing with the crises situation to help other Ministries is given at Annexure-VIII.

3.6.2 The CMC will obtain directions from NCMCs and organize the necessary relief

operations through field level QRTs. 3.6.3 The concerned Ministry will make their own Contingency Plan bringing out the

assistance required from the Railways, which will be mobilized. ANNEXURE-I

NAME AND ADDRESSES OF THE MEMBERS/ALTERNATIVE MEMBERS FROM THE MINISTRY OF

RAILWAYS IN NCMC.

Telephone Nos. Addresses Remarks SN Member with designation

Name of the Crisis Office Residence Office

1. Member Staff (Railway Board)

All Indian Railwaymen Strike

23385100 26884922 9810099318 (Mobile)

214,Rail Bhawan, N.Delhi

Member

Member Traffic (Railway Board)

All Indian Railwaymen Strike

23382427 23740016 9810561144 (Mobile)

228, Rail Bhawan, N.Delhi

Alternate Member

2. Member Traffic (Railway Board)

Accident on Railways

23382427 23740016 9810561144 (Mobile)

228, Rail Bhawan, N.Delhi

Member

Member Engineering (Railway Board)

Accident on Railways

23383879 26873277 9818515590 (Mobile)

223, Rail Bhawan, N.Delhi

Alternate Member

3. Member Staff (Railway Board)

Hijacking of train

23385100 26884922 9810099318 (Mobile)

214, Rail Bhawan, N.Delhi

Member

Member Traffic (Railway Board)

Hijacking of train

23382427 23740016 9810561144 (Mobile)

228, Rail Bhawan, N.Delhi

Alternate Member

4. Member Traffic (Railway Board)

Hijacking of train

23382427 23740016 9810561144 (Mobile)

228, Rail Bhawan, N.Delhi

Member

Member Mechanical (Railway Board)

Disruption due to Natural factors

23381477 23740027 9810099317 (Mobile)

217, Rail Bhawan, N.Delhi

Alternate Member

5. Member Engineering

Disruption due to

23383879 26873277 9818515590

223, Rail Bhawan,

Member

77

(Railway Board) Natural factors

(Mobile) N.Delhi

Member Mechanical (Railway Board)

Disruption due to Natural factors

23381477 23740027 9810099317 (Mobile)

217, Rail Bhawan, N.Delhi

Alternate Member

Annexure-II Important Contact Nos. for Dealing on Disaster Management (a) Director National Disaster Management Tele No. 011-23092705 Fax 9891878732 (b) Joint Secretary, NDM Division,

Ministry of Home Affairs and Central Relief Commissioner.

Tele No. 23092456 Mobile 9810093411 (c) Director NDM-II Ministry of Home Affairs Tele No. 23092705 (O) Mobile 9891878732 (D) Director (Internal Security) Ministry of Home Affairs (Nodal Officer) Tele No. 23092159 (O) Mobile 9899902089 (E) 2. Ministry of Defence Director/Air/Ministry of Defence 23011872 (O) Director/Ministry of Defence 23011896 (O) JS/Air/Ministry of Defence 23011410 (O) Control Room of Defence Ministry (INCP) (Group Captain Deshmukh/Brig. Ahluwalia) Department of Ops. Lgs., INCP HQ IDS Ministry of Defence, Gate No. 11, South Block, New Delhi- 110011 (INCP) - Interim National Command Post

23005133 23005226 (Fax) 24605226 (Fax)

78

ANNEXURE-III

CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION ALL INDIA RAILWAYMEN STRIKE.

Telephone Nos. Addresses SN Member with

designation Ministry

Office Residence Office Remarks

1. Addl. Member Staff

Ministry of Railways, Railway Board

23382674 24670561 9971397183 (Mobile)

38.San Martin Marg. New Delhi

Convenor

2. Advisor (I.R) Ministry of Railways, Railway Board

2333086 26266124 F-11,HUDCO place Extn. Near ansal plaza.New Delhi-49

Alternate Convenor

3. Addl. Member (Finance)

Ministry of Railways, Railway Board

23382438 23740013 9910487373 (Mobile)

207, Rail Bhawan, N.Delhi

Member

4. Director General Railway Protection Force

Ministry of Railways, Railway Board

23382209 24101648 9810096981 (Mobile)

440, Rail Bhawan, N.Delhi

Member

5. Addl. Member (Traffic)

Ministry of Railways, RB

23382427 23367399 9818798393 (Mobile)

264, Rail Bhawan, N.Delhi

Member

6. Addl. Member (Mechanical)

Ministry of Railways, Railway Board

23382975 23366635 9818798388 (Mobile)

319, Rail Bhawan, N.Delhi

Member

7. Member (Electrical)

Ministry of Railways, Railway Board

233881227 26113751 9818798383 (Mobile)

115, Rail Bhawan, N.Delhi

Member

8. Addl. Member (Civil Engg.)

Ministry of Railways, Railway Board

23382607 22625495 9818798381 (Mobile)

125, Rail Bhawan, N.Delhi

Member

9. Addl. Member (Commercial)

Ministry of Railways, Railway Board

23382112 23366635 9818798394 (Mobile)

473, Rail Bhawan, N.Delhi

Member

10. Director Public Relation

Ministry of Railways, Railway Board

23381332 23383149

26266566 9810046241 (Mobile)

302, Rail Bhawan, N.Delhi

Member

11. AM (Signal) Ministry of Railways, Railway Board

23383815 23342968 9910487300 (Mobile)

119, Rail Bhawan, N.Delhi

Member

12. AM(Tele) Ministry of Railways, Railway Board

233822122 26115472 9810048970 (Mobile)

153, Rail Bhawan, N.Delhi

Member

79

ANNEXURE-IV

CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION ACCIDENT ON RAILWAYS.

Telephone Nos. Addresses SN Member with

designation Ministry

Office Residence Office Remarks

1. ED(Safety) Ministry of Railways, Railway Board

23381344 24942067 9818798390 (Mobile)

353,Rail Bhawan, N.Delhi

Convenor

2. Addl. Member (Traffic)

Ministry of Railways, Railway Board

23382427 26256586 9818798393 (Mobile)

264, Rail Bhawan, N.Delhi

Alternate Convenor

3. Addl.Member (Comml)

Ministry of Railways, Railway Board

23382112 23366635 9818798394 (Mobile)

473, Rail Bhawan, N.Delhi

Member

4. Addl. Member (Civil Engg.)

Ministry of Railways, Railway Board

23382607 22625495 918798381 (Mobile)

125, Rail Bhawan, N.Delhi

Member

5. Addl. Member (Mechanical)

Ministry of Railways, Railway Board

23382975 23369799 9818798388 (Mobile)

319, Rail Bhawan, N.Delhi

Member

6. Addl. Member (Electrical)

Ministry of Railways, Railway Board

23381227 26113751 9818798383 (Mobile)

115, Rail Bhawan, N.Delhi

Member

7. AM(Tele) Ministry of Railways, Railway Board

23382122 26115472 9810048970 (Mobile)

153, Rail Bhawan, N.Delhi

Member

8. AM (Signal) Ministry of Railways, Railway Board

23383815 23342968 9910487300 (Mobile)

119, Rail Bhawan, N.Delhi

Member

9. DG(RHS) Ministry of Railways, Railway Board

23383638 24109022 9810048950 (Mobile)

348, Rail Bhawan, N.Delhi

Member

10. Director Public Relation

Ministry of Railways, Railway Board

23381332 23383149 (PIB)

26266566 9810046241 (Mobile)

302, Rail Bhawan, N.Delhi

Member

80

ANNEXURE-V

CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION HIJACKING OF TRAINS.

Telephone Nos. Addresses SN Member with designation

Ministry Office Residence Office

Remarks

1. Director General Railway Protection Force

Ministry of Railways, Railway Board

23382209 24699899 9810096981 (Mobile)

440, Rail Bhawan, N.Delhi

Convenor

3. AM(Tele) Ministry of Railways, Railway Board

23382122 26115472 9810048970 (Mobile)

153, Rail Bhawan, N.Delhi

Member

4. DG(RHS) Ministry of Railways, Railway Board

23383638 24109022 9810048950 (Mobile)

348, Rail Bhawan, N.Delhi

Member

5. Addl. Member (Commercial)

Ministry of Railways, Railway Board

23382112 23366635 9818798394 (Mobile)

473, Rail Bhawan, N.Delhi

Member

6. Addl. Member (Mechanical)

Ministry of Railways, Railway Board

23382975 23369799 9818798388 (Mobile)

319, Rail Bhawan, N.Delhi

Member

7. AM (Signal) Ministry of Railways, Railway Board

23383815 23342968 9910487300 (Mobile)

119, Rail Bhawan, N.Delhi

Member

8. Addl. Member (Civil Engg.)

Ministry of Railways, Railway Board

23382607 22625495 9818798381 (Mobile)

125, Rail Bhawan, N.Delhi

Member

9. AM(Tele) Ministry of Railways, Railway Board

2332122 26115472 9810048970 (Mobile)

153, Rail Bhawan, N.Delhi

Member

10. Director Public Relation

Ministry of Railways, Railway Board

23381332 23383149

26266566 9810046241 (Mobile)

302, Rail Bhawan, N.Delhi

Member

81

ANNEXURE-VI

CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION EXTERNAL AGGRESSION.

Telephone Nos. Addresses SN Member with designation

Ministry Office Residence Office

Remarks

1. Director General Railway Protection Force

Ministry of Railways, Railway Board

23382209 24101648 9810096981 (Mobile)

440, Rail Bhawan, N.Delhi

Convenor

2. Addl. Member (Traffic)

Ministry of Railways, Railway Board

23382427 6256586 9818798393 (Mobile)

264, Rail Bhawan, N.Delhi

Alternate Convenor

3. Addl. Member (Commercial)

Ministry of Railways, Railway Board

23382112 23366635 9818798394 (Mobile)

473, Rail Bhawan, N.Delhi

Member

4. Addl. Member (Civil Engg.)

Ministry of Railways, Railway Board

23382607 22625495 9818798381 (Mobile)

125, Rail Bhawan, N.Delhi

Member

5. Addl. Member (Mechanical)

Ministry of Railways, Railway Board

23382975 23369799 9818798388 (Mobile)

319, Rail Bhawan, N.Delhi

Member

7. Addl. Member (Electrical)

Ministry of Railways, Railway Board

23381227 26113751 9818798383 (Mobile)

115, Rail Bhawan, N.Delhi

Member

8. Director Public Relation

Ministry of Railways, Railway Board

23381332 26266566 9810046241 (Mobile)

302, Rail Bhawan, N.Delhi

Member

9. Direcotr, Rail Movement

Railway Board 23018335 24678047 52341 (Rly)

514/B, Sena Bhawan, New Delhi

Member

10. Director General Railway

Ministry of Railways

23382209 24101648 9810096981

440, Rail Bhavan, New Delhi

Convener

82

ANNEXURE-VII

CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION NATURAL DISASTERS.

Telephone Nos. Addresses SN Member with designation

Ministry Office Residence Office

Remarks

1. Addl. Member (Civil Engg.)

Ministry of Railways, Railway Board

23382607 22625495 918798381 (Mobile)

125, Rail Bhawan, N.Delhi

Member

2. Addl. Member (Traffic)

Ministry of Railways, Railway Board

23382427 6256586 9818798393 (Mobile)

264, Rail Bhawan, N.Delhi

Alternate Convenor

3. Addl. Member (Mechanical)

Ministry of Railways, Railway Board

23382975 23369799 9818798388 (Mobile)

319, Rail Bhawan, N.Delhi

Member

4. Addl. Member (Electrical)

Ministry of Railways, Railway Board

23381227 5313356 9818798383 (Mobile)

115, Rail Bhawan, N.Delhi

Member

5. Addl. Member (Commercial)

Ministry of Railways, Railway Board

23382112 23366635 9818798394 (Mobile)

473, Rail Bhawan, N.Delhi

Member

6. AM(Tele) Ministry of Railways, Railway Board

23382122 26115472 9810048970 (Mobile)

153, Rail Bhawan, N.Delhi

Member

7. AM (Signal) Ministry of Railways, Railway Board

23383815 23342968 9910487300 (Mobile)

119, Rail Bhawan, N.Delhi

Member

8. Director General Railway

Ministry of Railways

23382209 24101648 9810096981

440, Rail Bhavan, New Delhi

Convener

9. DG(RHS) Ministry of Railways, Railway Board

23383638 24109022 9810048950 (Mobile)

348, Rail Bhawan, N.Delhi

Member

10. Director Public Relation

Ministry of Railways, Railway Board

23381332 23383149

26266566 9810046241 (Mobile)

302, Rail Bhawan, N.Delhi

Member

83

ANNEXURE-VIII CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION WHERE RAILWAYS HAVE TO

HELP AND ASSIST OTHER MINISTERS.

Telephone Nos. Addresses SN Member with designation

Ministry Office Residence Office

Remarks

1. Addl. Member (Traffic)

Ministry of Railways, Railway Board

23382427 6256586 9818798393 (Mobile)

264, Rail Bhawan, N.Delhi

Alternate Convenor

2. Addl. Member (Commercial)

Ministry of Railways, Railway Board

23382112 23366635 9818798394 (Mobile)

473, Rail Bhawan, N.Delhi

Member

3. Addl. Member (Mechanical)

Ministry of Railways, Railway Board

23382975 23369799 9818798388 (Mobile)

319, Rail Bhawan, N.Delhi

Member

4. Addl. Member (Civil Engg.)

Ministry of Railways, Railway Board

23382607 22625495 918798381 (Mobile)

125, Rail Bhawan, N.Delhi

Member

5. Addl. Member (Electrical)

Ministry of Railways, Railway Board

23381227 5313356 9818798383 (Mobile)

115, Rail Bhawan, N.Delhi

Member

6. AM(Tele) Ministry of Railways, Railway Board

23382212 26115472 9810048970 (Mobile)

153, Rail Bhawan, N.Delhi

Member

7. Director General Railway Protection Force

Ministry of Railways, Railway Board

23382209 24699899 9810096981 (Mobile)

440, Rail Bhawan, N.Delhi

Member

8. ED(Safety) Ministry of Railways, Railway Board

23381344 24942067 9818798390 (Mobile)

353, Rail Bhawan, N.Delhi

Member

9. Director Public Relation

Ministry of Railways, Railway Board

23381332 23383149

26266566 9810046241 (Mobile)

302, Rail Bhawan, N.Delhi

Member

84

ANNEXURE-IX

HIJACKING OF TRAINS (Para 3.3.5) The information required can be categorized as under: - The information to be furnished has to be specific and clear with visual orientation (road map etc) necessary prearrangements for which should be instituonalised well in advance before the crisis actually strikes. (a) Information required by Task Force:

(i) Location of train. (ii) If moving location where Railway authority plan to stop hijacked train and how. (iii) Is intervention contemplated on moving train? If so, availability of heliports and

allied facilities, since Heliborne intervention may have to be resorted to. (b) Information about the terrorists:

(i) Number of terrorists (ii) Identity of terrorists including dress worn or any other specific details, which

could help in their identification. (iii) Details of weapons being carried including explosives/grenades, if any. (iv) The group to which the terrorist belong, including their involvement in any

previous activity. (v) Rough position of the terrorists in the coach.

(c) Information about the coach/compartment: The details of coach in which the hostage are held to include the following:

(i) Type of Coach/Compartment e.g. First Class, Air Conditioned sleeper, etc. (ii) No. of sub compartments. (iii) No. of doors and window including type of window e.g. glass of double glass. (iv) No. of toilets. (v) Information about vestibules. (vi) Whether the Coach/Bogie has detached or is along with the train. (vii) If along with the train, the number of bogies in the train and the bogie number

from the engine. (d) (i) No. Of Hostages.

(iii) Status of Hostage/Hostages. (iv) Age and sex of the Hostages. (v) Location within the coach.

(e) Details about the site.

(i) Details of the area where the Coach/Train is halted/isolated. (ii) Vintage points in items of building etc. in the close vicinity for deploying of

snipers. (iii) Whether the train/coach is on the platform or is in open space. (iv) Cover available for approaching the site.

(f) Details of Assistance available from Railway. (i) Availability of flood lights including generator. (ii) Availability of Oxyacetylene Cutters. (iii) Railway Telecommunication.

85

(g) Demands of terrorists including the dead line set by them for negotiations.

ANNEXURE-X

HIJACKING OF TRAINS (Para 3.3.5)

Assistance required by the N.S.G (a) 3 Rooms with communication for setting up Ops Room Complex for the following:

(i) Common Control Center. (ii) Ops Room (iii) Room for Task Force Cdr. (iv) Dark Room. (v) Rest Room approximately 150 persons. (vi) Arrangements for food as available to the other Railway employees at the

site. Provision of rest facilities operations room and dark room etc. will depend on the situation. If suitable covered area is not available. NSG will manage with their own-tented accommodation for which only some open space will be necessary. (b) Transport to move to outstation. As a rough guideline, following would be required:

(i) Cars ----- 2. (ii) Jeep/Light Vans ----- 2 (iii) Matadors ----- 3 (iv) Buses ----- 2 (v) Medical Vehicles ----- 2

(c) Detailed layout of the coach. (d) Details of the location where the coach/train has been stopped. (e) One senior contact from the Railways based in Delhi, officially designated as the

representative for coordination with the NSG. His name should be in intimated to the NSG.

(f) Chief Security Commissioner on the Zonal Railways and Addl. DG/RPF (Headquarters)

in Railway Board will function as Liaison officers and would brief the Task Force about all aspects of Hijacking.

86

APPENDICES

87

1. SCHEDULE OF POWERS FOR DISASTER MANAGEMENT

S. NO.

Nature of Item HLC Recom.

No.

Designation Power Delegated

1. Withdrawal of money from station earning for rescue and relief operations including hiring of vehicle, cell phones, purchase of medicines. Note: - As far as possible multiple withdrawal of money from station earnings should be avoided for the same accident. This power at (a) &(b) to be excised by the senior most administrative grade or branch officer at accident site/ station.

34 (a) AGM DRM/ADRM SAG officers including CMD Sr. DME/DME, Sr. DEE/DEE, Sr. DSTE/DSTE Sr. DEN/DEN Sr. DSO/DSO, Sr. DCM/DCM (b) MS/Sr. DMO/ DMO/ADMO/Station Manager (Gaz)

Full Powers. Full Powers. Full Powers. Up to Rs. 20,000/- per occasion. Up to Rs. 10,000/- per occasion.

2. Hiring of vehicle for rescue and relief operations, for use in accident related transportation work, and to medical officers, for treatment of injured passengers at non-railway hospitals.

30 AGM SAG Officers including CMD DRM/ADRM/MS JAG/ Sr. scale

Full Powers. Full Powers. Full Powers. Up to Rs. 10,000/- per occasion.

3. On the spot payment to private hospitals for treatment of injured person arising out of accidents

32 AGM SAG Officers including CMD DRM/ADRM/MS Sr. DMO/DMO/ ADMO

Full Powers. Full Powers. Full Powers. Up to Rs. 10,000/- per occasion.

4. a) Requisition medical assistance from civil sector, in case of disaster/ accident b) Purchasing of essential medical items/equipments including medicines not available at ART/ARME

31&33 DRM/ADRM, CMD MS/Sr. DMO DMO/ADMO/Station Manager (Gaz) Station Manager (Non Gaz) Station Master DRM/ADRM, CMD MS/Sr. DMO DMO/ADMO/Station Manager (Gaz) Station Manager (Non Gaz) Station Master

Full Powers. Up to Rs. 20,000/- Per occasion. Up to Rs. 10,000/- Per occasion. Up to Rs. 2,000/- Per occasion. Full Powers. Up to Rs. 20,000/- Per occasion. Up to Rs. 10,000/- Per occasion. Up to Rs. 2,000/- Per occasion.

5. Hiring of cell phone at accident site which has cell phone connectivity

a) For Railway’s use

44 DRM/ADRM JAG/SS Officers Station Manager (Gaz) Station Manager (Non

Full Powers. Up to Rs. 5,000/- per occasion. Up to Rs. 2,500/- per occasion.

88

b) For use of passenger at accident site, free of charge.

Gaz)/ Station Master DRM/ADRM JAG/SS Officers Station Manager (Gaz) Station Manager (Non Gaz)/ Station Master

Up to Rs. 1,000/- per occasion. Full Powers. Up to Rs. 5,000/- per occasion. Up to Rs. 2,500/- per occasion. Up to Rs. 1,000/- per occasion.

6. Hiring and purchase of any material or equipment other than those listed at items 2 to 5 able which is required for quicker rescue operations at accident site.

35 AGM DRM/ADRM SAG Officers SG/JAG Officer SS/JS Officers

Full Powers. Full Powers. Full Powers. Up to Rs. 20,000/- per occasion. Up to Rs. 20,000/- per occasion.

7. Purchase of spares and other equipments required for ART/ARME/BD Crane and for all equipments contained therein.

36&40 CME CRSE/CMPE DRM Sr. DME/DME CMD MS/Sr. DMO in charge of ARME

Up to Rs. 10,000/- in normal circumstances and up to Rs. 50,000/- during accident. Up to Rs. 5,000/- per item. As form CME/CRSE/CMPE above Up to Rs. 5,000/- per item.

8. Standing purchase committee at HQ level and divisional level for purchase of spares/ equipments/other materials required for ART/ARMV/BD Crane.

37&38 At Divisional level, standing SPC will consist of Sr. DME/DME permanent members and Sr. DMO/DMO, Sr. DEE (G)/ DEE (G) & Sr.DSTE/DSTE as additional members as per requirement. At HQ level standing SPC will consist of Dy. CME/HQ, nominated Dy. CSO and Dy. FA&CAO/G as permanent members and nominated Dy. CEE and Dy. CSTE-I as additional members as per requirement.

9. i) Creation of cash imprest for maintenance of ART/ARMV and crane without finance concurrence.

39 AGM CME

Full powers. Up to Rs. 25,000/-

89

ii) Creation of cash imprest for ARMV without financial concurrence.

CMD for ARMV only.

Up to Rs. 5,000/-

10 To enter into AMC with OEMs or their authorised agents for supply of critical SRT/ARMV/ BD Crane/ Re-railing equipment and their maintenance.

94 AGM CME CMD for ARMV only CRSE/CMPE CMS/MS for ARMV only Sr. DME/DME as BO

Full powers. Full powers. Full powers. Full powers. Up to Rs. 25,000/- In each case. Up to Rs. 25,000/- In each case.

11. Purchase of critical spares from approved sources only for equipments like Air Breathalyzer, Electrical cutting equipment, Inflatable tower etc. required for ART/ARME.

95 AGM DRM/ADRM SAG Officers Sr. DME/Ind. DME MS/ Sr. DMO

Full powers. Full powers. Full powers. Up to Rs. 25,000/- In each case.

NOTE: -

1. Powers under items 1 to 6 are meant for use only in case of Railway accidents in respect of passengers or Railway staff injured/killed in such accidents (except at unmanned Railway Crossings). These powers may also be used in case of natural calamities in respect of Railway staff/ passengers. Financial propriety should be kept in mind by officials who have been delegated these special financial powers in case of accidents/ natural calamities.

2. No circulars/ Orders restring the purchase procurement/ powers contained for

ART/ARMV/Crane equipment shall be applicable unless specifically issued by Railway Board (MM+FC) or otherwise amended by GM/SECR.

3. Any authority exercising any of these power will be personally responsible for:

a) Full accountal of any withdraw of money form station earnings. b) Maintaining as account of expenditure incurred by him exercise of these

powers. c) Submitting such accountal of all such cases incurred by him within a

calendar month for scrutiny at HQ by an empower committee consisting of CME and FA&CAO.

* * *

90

2. (I) EMPOWERING GM AND DRMs TO REQUISITION HELICOPTERS/AEROPLANES

(Ref – Board’s letter no. 2002/Safety-1/6/6, date 13.06.2004)

Zonal Railways have been delegated powers to requisition helicopter/aero plane for expeditious action in the vent of serious accidents vide Railway Board’s letter under reference. The subject matter has been reviewed by the Board and the following revised powers are delegated to the Zonal Railways.

i. GMs/DRMs have been delegated the powers to rescue helicopter/aero plane to reach the site of serious accident for rescue operation expeditiously. In addiction, powers are also delegated to requisition air support to dispatch the rescue trams to the site of the accident. It is difficult to stipulated exactly the circumstances under which they may exercise these powers, it has been decided to leave this to the discretion of GMs/DRMs. However, broadly these may cover the following type of cases:

(a) Where more than 10 casualties (deaths-cum-serious injuries) are feared and it is difficult for these officer to reach the site within reasonable time;

(b) Where heavy damage is caused to railway installations in sensitive and

tension filled areas (e.g. wreckage of track bridges, etc. through bomb blast, other means of sabotage, etc.

(c) Where public reaction in case of late arrival of senior officers at site is

likely to be highly adverse.

Normally, in case of an accident of an accident only one helicopter should be requisition by a Zonal Railway, except when there is a serious passenger train accident involving several casualties when it is essential for both the General Manager and the Divisional Railway Manager to reach the site at once to satisfy the public and the Press. However, for dispatching the rescue teams to the site of the accident, separate helicopter/aero plane may be requisitioned, if so needed. The GMs/DRMs may exercise the above powers personally and may not be delegate these powers.

ii. Zonal Railways are further empowered to requisition helicopter/aero plane to

evacuate injured and dead in the event of serious accident. GMs may personally exercise these powers and may not delegate these further. The above, instructions on the subject supersede all the previous instructions issued vide referred letters. This issues with the concurrence of the Finance Directorate of the Ministry of Railways.

91

2.(2) Extracts of Air Force instruction No. 9/83 regarding Regulations Governing Flights and Airlifts. (Auth. No. 2002/Safety-I/6 dated 05.02.06 ) Extracts of Air Force instruction No. 9/83 regarding Regulations Governing Flights and Airlifts in IAF Aircraft within Indian Territory is reproduced as under: Para 9(a): The use of IAF aircraft for civil agencies may be authorized by the chief of Air Staff on payment at rates which will be fixed by the ministry of Finance(Defence). Such flights may be provided on written demand for work like aerial photography, survey and other purpose, survey of air routes , carriage of mail, drop of supplies, carriage of urgently required stores, leaflet dropping, relief and reconnaissance flights, carriage of para military police forces etc. "Such flights as errand of mercy, on payment at charted rate without detriment to Defence requirements, may also provided for evacuation of seriously sick or injured civilians from inaccessible areas at the written request of the state Governments, Union Territory Admn. and other Central Ministries ?Departments, as a life saving measures on an undertaking by such authorities that it is neither feasible n\by them nor any other means of civil air/surface transport is available for such evacuation and the evacuation by the IAF will be at their risk and cost". The ministry of Defence may sanction, on payment, urgent movement of civilian Govt. servants and stores and equipment in IAF aircraft for various Ministries of the Central Government and for the State Government provided aircraft are available without prejudice to service requirements. Para 9(d): Station Commanders of and above the rank of Wing Commanders may authorize special flights of aircraft under their control to meet written request from Central Ministries/Departments/State Governments/Administration of Union Territories for assistance in any grave emergency or natural catastrophe. They will immediately advice concerned Command Headquarters. Such flights are to be regularized under authority of the AOs C-in C Command/Group in due course. Attention is also invited to Railway Board letter of even number dated 30/15-06-2004 vide which GMs and DRMs have been delegated powers to requisition helicopter/aeroplane even from private parties (copy enclosed) to reach the site of serious accident for rescue operation expeditiously and to dispatch the rescue team to the site of accidents. Zonal Railways may take note of the above standing instructions and establish co-ordination with the appropriate Air Force authorities.

92

Locations where a Small Plane or a Helicopter can land: Location Phone No. MANA AIR PORT – RAIPUR 0771-420182,6459280

42420/423351 9300296762

RAVI SHANKAR STADIUM 0771-2575517,2254200 Fax-2254600

NANDINI AIR PORT_BHILAI 93030-21760,93034-57106 Rly.phone-76760

CISF GROUND DALLIRAJHARA SDM-07748-284403 Rly-76760

Also Along the track locations where Helicopter can land:

Location Distance from railway track Zone-I BMY 1 km from down line at D cabin/BMY (Deshara

ground). ‘D’ Cabin BMY 500 mtr. From down line at D cabin/BMY (Railway

school ground). ‘H’ Cabin BMY 1 km from down line at H cabin/BMY near

Railway Institute. Circus maidan, Bhatapara 101.43 metre. Govt. Agrasen College, Belha 27.20 metre. Ground near Office of the PWI, Abhanpur

50 mtrs. From Km 856/6-7 (AVP)

Junior High School, Gatapar 800 mtrs fom Km 860/1-2 (AVP-MCF) Village Charmuriya 100 mtrs, from Km 877/4-5 (Sirri-KRX) Village Sanchhua 50 mtrs from Km 887/0-1 (KRX-SPY) Mess School, Dhamtari 1000 mtrs from Km 901/3.

Telephone Numbers of persons to be contacted in case of requisition of Helecopter from State government for the purpose of relief and rescue operation. Name Designation Phone Number

1) Sri R.S.Vishwakarma Secy/Aviation, 0771-2221254 (O)4080254 C.G.State, Raipur 2221231(R), 9425202325(M) -

2) Captain D.S.Mishra Chief Pilot 94252-16471

* * *

93

3. IMPORTANT CONTACT NOS. FOR DEALING WITH DISASTER MANAGEMENT AT NATIONAL LEVEL

b) National Disaster Management Control Room, Room No. 12, North Block

Tele No. (Code 011) 23092885, 23092923, 23093054 23093897

Fax 23092763 c) Mr.Ashim Khurana, Joint Secretary, National Disaster Management Division, Ministry

of Home Affairs and Central Relief Commissioner

Tele No. (Code 011) 24638206 Mobile 9810093411

d) Mr.Naga Bhusan Rao (IFS), Director National Disaster Management-II

Tele No. (Code 011) 24622543 (O) Mobile 9891878732

e) Mr.R.K.Singh, Deputy Secretary, National Disaster Management-I

Tele No. (Code 011) 24642853 (O) Mobile 9811061089

Ministry of Defence

Director/Air/Ministry of Defence 23011872 (O) Director/Ministry of Defence 23011896 (O) JS/Air/Ministry of Defence 23011410 (O) Control Room of Defence Ministry (INCP) (Group Captain Deshmukh/Brig. Ahluwalia) Department of Ops. Lgs., INCP HQ IDS Ministry of Defence, Gate No. 11, South Block, New Delhi- 110011 (INCP) - Interim National Command Post

23005133 23005226 (Fax) 24605226 (Fax)

Director/Air/Ministry of Defence 23011872 (O) Director/Ministry of Defence 23011896 (O)

94

4. ARMED FORCES UNITS TO BE CONTACTED FOR ASSISTANCE IN CASE OF A DISASTER

1. Station HQ – Kamptee (for Nagpur division and

Raipur division) 07109-288591 07109-288592 07109-288593 07109-288594

2. Station HQ – Bhopal (for Bilaspur division and Raipur

division)

-

3. Nodal Points for various HQ that can be contacted in case of Railway Disaster are as follows: -

a) Duty Officer (Maritime Operation center) H.Q. – Mumbai.

022-22630344

b) Duty Officer (Maritime Operation Center) HQ - ENC, Visakhapatnam

0891-2577240

c) Duty Officer (Maritime Operation Center) H.Q. – SNC, Kochi.

0484-2662793 0484-2872793

5. AIR SUPPORT:

Telephone numbers for requisioning Helicopter S. No. Designation

Phone No.

1. Shri R.S.Vishwakarma, Secy/Aviation, Chhattisgarh, Raipur

0771-2221254 (O) 0771-4080254 0771-2221231 (R) 0771-222123 9425202325 (M)

0771-2221306 (Fax) 2. Captain D. S. Mishra,

Chief Pilot, Directorate of Civil Aviation. 09425216471

95

6. MOU WITH DIRECTORATE OF AVIATION, GOVT. OF CHATTISGARH

96

7. LIST OF HELICOPTERS OPERATED BY NON-SCHEDULED OPERATORS

Sr. No.

Address Contact Person & Telephone No. Type of helicopter

Seat Cap Nos. of H.C.

Rate/Hours budgetary Rates) Approx

1. Pawan Hans Helicopters Ltd. Safdarjang Airport New Delhi-110003

Shri O.L. Sharma Chief Protocol Officer Ph. (O) : 22083158, 23074780 Mob. : 9820257585

Dauphin-2 Bell-206 L4 Robinson MI-172

13 06 04 26

21 03 02 03

Rs. 84,450/-* Rs. 49,450/-* Rs. 27,550/-* Rs.1,40,750/-*

2. Azal India Pvt. Ltd. Azal House-37, St. Francis Road, Vile Parle (West) Mumbai-400056

Shri Sidharth Parkash GM (Comm.) P.No. : 91-22-26186155

Bell 407 Bell-412

06 13

02 07

Rs. 49,450/-* Rs. 1,25,000/-*

3. Escorts Ind. Ltd. 15/5, Mathura Road, Faridabad-121003

Shri Pritam Narang Dy. GM (Aviation) P.No. : 129-2250012, 2250222,Mob:9810153734, 9810009128,9810403897

Bell-407 (AC)

05 01 Rs. 52,000/-*

4. Span air Pvt.Ltd. Vijaya, First Floor, 17 Bara Khmaba Road,New Delhi-01

Shri Rakeshwar Dayala Chief (Executive) P.No. : 0744-2440566 Mob. : 9810119153

Bell-407 05 01 Rs. 57,000/-*

5. Deccan Aviation Pvt. Ltd. 53, First Floor, Infantry Road, Banglore-560001

Lt. Col. Arun Rao SM (Rtd.) Mob. : 918085635225

Bell-206 (Jet Ranger)

04 01 Rs. 45,000/-*

6. U.B. Air Pvt.Ltd. Hanger No. 6/A, Juhu Aerodrum S.V. Road, Mumbai-54

Capt. A.D. Nayak P.No. : 26163274, 26161946

Bell-412 09 05 Rs. 1,20,000/-*

7. Trans Bharat Aviation B-212/13 Somdutt Chamber’s 1, Bhikaji Cama, Place, New Delhi-110066

Shri Brig. J.M. Lal, Vice President, P.No. : 0091-11-6181824, 6181825, 6181826, Mob.: 9811910115

Bell-206 B3 Bell-407

04 06

02 01

Rs. 39,000/-* Rs. 55,000/-*

8. Raymond Ltd. Millon-Air Mahendra Towers, B-Wing, 2nd Floor, P.B. Marg Worli, Mumbai-400018

Shri Pervez Antia GM (Comm.) Ph. : 022-56609841-44 56609999

Ecureuil AS 355 N. (AC) Bell-206 L-3 (AC)

05 05

01 02

Rs. 61,000/-* Rs. 51,000/-*

9. Rajasthan Govt. Jaipur Secretary General Administration Department Group-6 Secretrate, Jaipur, Ph. No:0141-2227103/5116190

- - Rs. 60,000/-*

10. India Aeronautical Services Pvt. Ltd. Malkani Chambers Off Nehru Road, Near Domestic Airport Mumbai-400 099

Shri Pradeep Thampi Director Admn. Ph. : 91-22-613-4411 9821021255, 9820043432 Fax : 91-22-8370152 91-22-6058536/8370152 E-mail : ias@iasindia.com

Citation Jet King Air C-90 King Air B-200 Pilatus Bell 206, 212, 407 Ecureull Helicopters

Rs. 75,000/- to Rs. 1,50,000/-

* Total Charges are hours charges plus: 1. TA+DA of Crew Rs. 10000-15000/- 2. Waiting Charges Rs. 1500-2500 Per hr. 3. IATT 15% - Nil for Railways.

97

8. AGENCIES HAVING ROAD CRANES AND BULLDOZERS SL NO NAME TELEPHONE NO. 01 Vatsa Cranes service 93295-35321

9755185203 02 KU KU Crane & Trailors 9893416117

2286316,4062946 03 Mahalaxmi Trading 98271-42181,98274-60002

4010401 04 Urla crane service 98271-51084,9300481572

05 STP Enterprises 94255-02253,93007-17017, 99267-54229. 2243329

06 Swastik Earth 98261-95775,99261-3655

9. FIRE FIGHTING FACILITY

FIRE FIGHTING FACILITY PHONE NUMBERS

S/No. STATION TELEPHONE NO.

01. FIRE BRIGADE, STATION/RAIPUR 101,Incharge 9827488782

02. SUPDT/FIRE BRIGADE/RAIPUR 0771-2421201,5016101

03. BHILAI STEEL PLANT FIRE ,STATION CONTROL

788-2892222, 788-2223,0788-222025 ,Air Tel – 4936101, 0788-222027

04. FIRE BRIGADE CONTROL ,ROOM/DURG

0788-22108338

05. FIRE BRIGADE/DHAMT ARI

07722-101,240701

06 FIRE BRIGADE/BILASPUR 07752-101

07. FIRE BRIGADE/DRZ (BSPC) 07748-284155

08. MUNICIPAL CORPORATION, BYT

07726- 220368

98

10. IMPORTANT TELEPHONE NUMBERS OF SECR HEADQUARTER OFFICERS

Designation Railway BSNL/AIRTEL Mobile

Office Residence Office Residence

General Administration

General Manager 64000 64001 247000 232004

232005 9752475000

Secretary 64002 64003 247002 247003 9752475001

AGM 64400 64401 410305 427730 9752475300

SDGM 64006 64007 414229 247023 9752475003

DGM-G 64008 64009 413008 247019 9752475004

Commercial

CCM 64300 64301 416285 426825 9752475950

CCM – FS & CL 64302 64303 414377 415308 9752475953

CCM – PS 64304 64305 415403 402392 9752475951

Dy.CCM – HQ 64310 64311 416288 419214 9752475954

Dy.CCM – IT&Project 64312 64313 416936 417953 9752475956

Civil Engineering

PCE 64200 64201 410885 268205 9752475200

CTE 64202 64203 409009 414286 9752475201

CBE 64204 64205 415572 422943 9752475203

CGE 64200 64209 269176 217920 9752475205

Dy.CE - Gen. 64218 64219 417792 247222 9752475209

Dy.CE - Bridge 64210 64211 410440 410441 9752475211

Dy.CE – T & P 64212 64213 415548 247341 9752475214

Dy.CE – TM 64214 64215 415548 268221 9752475215

Dy.CE Track 64216 64217 410999 268224 9752475210

Dy.CE- P&D 64220 64221 415413 415414 9752475213

E.D.P. CENTRE

E.D.P.M 65970 65971 247138 247139 9752475110

99

Electrical

CEE 64400 64401 410305 427730 9752475300

CELE 64404 64405 415547 247363 9752475301

CEDE 64406 64407 415558 268055 9752475303

CEGE 64402 64403 415533 416134 9752475302

Dy.CEE-HQ-II 64408 64402 415277 247143 9752475305

Dy.CEE(Gen.TRD) 64410 64411 414698 247067 9752475304

Finance

FA&CAO 64100 64101 414021 247049 9752475100

FA&CAO – WST 64104 64105 408483 247035 9752475101

Dy.FA&CAO – F&B 64102 64103 41838 247048 9752475102

Dy.FA&CAO – WST 64108 64109 428570 274111 9752475106

Dy.FA&CAO – F&B 64110 64111 415529 427657 9752475104

Information Technology

CM – IT 65900 65901 413555 247225 9752475890

Dy.CM – IT 65902 65903 416988 247139 9752475891

LAW

Law Officer 65960 65961 247531 651173 9752475026

MECHANICAL

CME 64700 64701 247158 428998 9752475400

CRSE 64702 64703 414710 415337 9752475401

CMPE 64706 64707 415571 419442 9752475402

CME/Plg&WS 64704 64705 415549 414818 9752475403

Dy.CME-Diesel 64710 64711 410303 412339 9752475407

Medical

CMD 65500 65501 247047 247134 9752475500

CHD 65502 65505 247241 268240 9752475501

Dy.CMD Asst.Health Officer

65508 - - - 9752475506

Dy.CMD 65506 65507 247042 268230 9752475503

100

Operating

COM 64600 64601 410991 415396 9752475900

CFTM 64602 64603 410992 415397 9752475901

CPTM 64604 64605 415584 423281 9752475902

Dy.COM – FOIS 64610 64611 414918 428765 9752475908

Personnel

CPO 64500 64501 415172 415201 9752475600

CPO(IR) 64502 64503 414471 268126 9752475601

Dy.CPO(Gaz) 64512 64513 247005 407623 9752475603

Public Relations Office

CPRO 64008 64009 413008 247219 9752475004

Safety

CSO 65350 65351 515404 415120 9752475550

Dy.CSO(S&T) 65352 - 413111 220928 9752475552

Dy.CSO(Civil) 65354 65355 415521 247165 9752475551

SSO-HQ 65358 65359 406551 420709 9752475553

Dy.CSO-Traffic 65356 65357 213022 403424 9752475554

Security

CSC 64970 64971 414819 268217 9752475700

Add/CSC 64972 64973 410890 420869 9752475701

Signal & Telecom

CSTE 64800 64801 268059 268189 9752475800

CSE 64804 64805 415501 247020 9752475801

CCE 64802 64803 268003 417565 9752475802

Dy.CSTE-CNM 52484 - 2549032 - 9766372623

Dy.CSTE-Sig 64810 64811 416510 268207 9752475806

Stores

COS 64900 64901 415203 268031 9752475750

CMM/M&S 64902 62440 410886 247290 9752475752

Dy.CMM-IT 64908 64909 415302 - 9752475757

Dy.CMM(G) 64910 64911 415421 423182 9752475756

Vigilance

Dy.CVO(Engg.) 65300 65301 247091 247447 9752475031

101

Dy.CVO(Store) 65302 65303 247087 415509 9752475030

Vigilance Officer(T) 65304 65305 415074 - 9752475032

Central Control

ATM Central Control 64624 - - - -

Chief Controller 65028 - - - -

Commercial Controller 64389 64891

- - - -

Electrical –TLC 63311 62354

- - - -

Electrical 63399 - - - -

Engineering 62419 - - - -

Mechanical 62553 62552

- - - -

Ch.DPC 62551 - - - -

Ch.Carriage controller 62155 - - - -

Coaching Controller 62057 - - - -

Security Controller 62516 - - - -

Sig. & Tele. 62888 63912

- - - -

102

11 IMPORTANT TELEPHONE NOS. OF RAIPUR DIVISIONAL OFFICERS

RLY Phone no. DOT Phone no OFFICERS Office Residence Office Residence Mobile

DRM 72200 72201 2522200 2881720 97528-77000

ADRM 72202 72203 2252202 2254243 97528-77001

Sr. DOM 72260 72261 2252260 2524547 97528-77900

Sr.DEN (Co) 72220 72221 2252220 225284 97528-77200

Sr.DME 72270 72271 2252260 2523610 97528-77400

Sr.DEE (TRD) 72240 72241 2252240 2252630 97528-77300

Sr.DSO 72266 72267 2252264 2883177 97528-77550

Sr.DSTE 72280 72281 2252280 2886681 97528-77800

Sr.DCM 72230 72231 2252230 2252233 97528-77950

Sr.DEN-L 72224 - 2252222 2522581 9752877201

Sr.DME (D) 72630 72631 2526351 2551104 97524-40900

Sr.DFM 72210 72211 2252210 2520511 97528-77100

SR.DEE (TRS) 76240 75241 2255343 2322614 97524-40950

CMS 72470 - 2252470 2237100 97528-77500

DSC 72250 72251 2252250 2880530 97528-77700

Sr.DEN-II 72222 73006 2252227 2522981 97528-77201

DEN-I 73228 73227 2252224 - 9752877205 Sr.DEE (OP) 72242 73441 2252242 2882191 97528-77375

DEE (G) 72440 72441 2252244 2284808 97528-77340

Sr.DPO 72430 73431 2252290 2103246 9752877605

Dy.CE-CON 72720 72721 2527140 2527968 9752440216

Dy.CEE-CON 72248 - 2526656 2252014 97524-40302

DCM 72232 72233 2252232 - 97528-77952

103

12. CONTROL ORGANIZATION.

SL NO DESIGNATION I/COM RAILWAY DOT-MOB 01 CHIEF CONTROLLER 5460 72368 9752877924 03 CHG. CONTROLLER 5462 73562 9752877936 05 URK-DUG BOARD 72436 2252021 - 06 BDR DY.CH.CONT. 5465 76695 - URK-DPH Board 72431 2252268 - 07 BDR BOARD 72433 2252269 - 08 TLC 73208 72349 9752877890 09 DPC 73650-72179 2252274 - 10 TPC 72272 2252246 9752445199 11 SIGNAL CONTROL 72580-73800 2252284 9752877889 12 TELECOM CONTROL 72700-73700 2252285 8085966700 13 SECURITY 73700 73355-72207 9752444099 14 COMMERCIAL 72436-73430 2252236 9752877998 15 B.T.CONTROL 73428 9752877888 16 C & W CONTROL 72471 73470 9752443578 17 ELECT GEN - - 9752445100 18 FOIS CONTROL 72276 - 8085956699

9752877907 19 Disaster Control Cell 72165 975877999

104

13. CUG TELEPHONE NOS. OF RAIPUR DIVISIONAL OFFICERS & SUPERVISORS Name Designation HQ Stn. Mobile No.

General Administration B.P.Swain DRM Raipur 97528-77000 Prabhash Kumar ADRM Raipur 97528-77001 Ratan.L.Basak PRO Raipur 97528-77003 Dr.R.K. Mishra RBA Raipur 97528-77004 A.M.Dandwate PS -I Raipur 97528-77005 Accounts M.L.Narashinham Sr.DFM Raipur 97528-77100 R.Bhattacharya DFM Raipur 97528-77101 S.Gyaneswar Rao ADFM Raipur 97528-77102 K.Subramnium ADFM Raipur 97528-77103 Civil Engineering Sanjeev Kumar SR DEN CO-ORD. Raipur 97528-77200 Mahabal Prasad SR.DEN-Line Raipur 97528-77201 A.K.Pandey DEN-II Raipur 97528-77202 B.N.Mandal ADEN/Line-I Raipur 97528-77205 K.K.Singh ADEN-I Bhilai 97528-77206 N.C.Ram ADEN-II Bhilai 97528-77207 D.Satyanaryan Sr.ADEN Bhatapara 97528-77208 J.P.Mishra ADEN-II Raipur 97528-77209 Suresh Prasad Singh SSE/P.way Raipur 97528-77215 G.Rajwar SSE/W/S Bhilai M Yd. 97528-77216 R.B.Singh SSE/W Bhilai M Yd. 97528-77217 Sunil Kumar Jain SSE/P.way Bhilai 97528-77218 Kamlakar Satadave SSE/SPL Bhilai M Yd. 97528-77219 H.C.Nayak SSE/W Balod 97528-77220 M.K.Naskar SSE/Works Durg 97528-77221 Shiv Bhan Singh SSE/PW Bhatapara 97528-77222 Anil Ku. Bhui SSE/PW Abhanpur 97528-77223 Ajay Bhagdikar SE/PW Raipur 97528-77224 Tarun Kanji SE/W Raipur 97528-77225 Praveen Kumar SE/Bridge Raipur 97528-77226 R.P.Bhargava SE/PWI Tilda 97528-77227 R.C.Anuragi SE/PWI Tilda 97528-77228 S.Chakraborty SE/P.Way Tilda 97528-77229 P. Mishra SE/PW Balod 97528-77230 Mithilesh Kumar SE/W Durg 97528-77231 B.N.Mondal SSE/PW Abhanpur 97528-77241 A.K.Singh SSE/W Raipur 97528-77242 T.K.Paik SE/W Bhatapara 97528-77243

105

Name Designation HQ Stn. Mobile No. Department:Electrical TRD S.K.Tiwari SR DEE/ TRD Raipur 97528-77300 N.Srinivasan ADEE/TRD Raipur 97528-77301 S.K.Jamnik JE-II Bhilai 97528-77304 Susant Mistry SSE/RC/ Raipur 97528-77305 Mukesh Vishwakarma Tr.SE Raipur 97528-77307 P.Satyanarayana SSE/CTPC Raipur 97528-77308 H.K.Banjare SE/OHE Raipur 97528-77309 R.S.Bhaskar JE/OHE Raipur 97528-77310 K.R.K.Rao SE/TPC Raipur 97528-77311 S.C.Jain SSE/TECH Bhilai 97528-77312 Md Noorul Hoda SSE/OHE Bhilai 97528-77314 Palla V.Vara Prasad SSE/OHE Bhilai 97528-77316 M.L.Ramtake JE-II/OHE Bhatapara 97528-77318 M.S.P.Rao SE/TPC Raipur 97528-77319 A.J.Naidu JE-II/OHE Raipur 97528-77333 Department:Electrical G Geetam Singh DEE/G Raipur 97528-77340 P.Bhaskar Rao SSEE/G Bhilai 97528-77341 P.Bhaskar Rao SSE Raipur 97528-77343 Pradeep Yadav SE/G Raipur 97528-77344 Md.Abid Quruishi SE/G Raipur 97528-77345 Ram Bahadur SSE/G Raipur 97528-77349 A.K.Srivatava SE/G Raipur 97528-77350 Sanjay Raut SE/G Durg 97528-77351 Electrical (OP) M. S. Bapat Sr.DEE/OP Raipur 97528-77375 B.K.Kisku ADEE/OP Bhilai 97528-77376 Chinappa CLI Raipur 97528-77379 Z Parvesh CLI Raipur 97528-77380 P.S Murlidhar CLI Raipur 97528-77381 R.Pradhan CLI Bhilai 97528-77382 S.K Tripathi CLI Bhilai M- Yard 97528-77383 V.K.Mishra CLI Bhilai 97528-77384 Bijay Ku Saha CLI Bhilai M- Yard 97528-77385 G.V.R.K.Madhu LI Bhilai M- Yard 97528-77386 B.V.R.S.Babu SE/OP Durg 97528-77392 Madan Chandra CCC Bhilai 97528-77393 P.V.Sharma LI Bhilai 97528-77389 P.Chandra Shekhar JE-I Bhilai M- Yard 97528-77390 K.K.Howladar SSE/OP Durg 97528-77391 G.B.Wanjari SE/OP Bhilai 97528-77396 Ramacharitra SSE/OP Durg 97528-77397 Sunil Kumar Kaulik JE/OP Bhilai 97528-77394 C.M.Singh SSE/OP Bhilai 97528-77388

106

Name Designation HQ Stn. Mobile No. Department: Electric Loco Shed./Bhilai S.K.Shukla SR DEE/TRS Bhilai 97524-40950 A.K.Mitra DEE/TRS Bhilai 97524-40951 B.N.Patel ADEE/TRS Bhilai 97524-40952 Utpal Dey ADEE/TRS Bhilai 97524-40954 V.V.M.Patnaik ADEE/TRS Bhilai 97524-40953 Om Prakash SMM Bhilai 97524-40955 S.K.Pandhi SSE Bhilai 97524-40960 N.C.Sarkar SSE Bhilai 97524-40977 L.P.Gupta SSE/MEMU Bhilai 97524-40962 S.K.Bhuniya SE/MEMU Bhilai 97524-40963 Bharat Lal SSE Bhilai 97524-40965 S.B.Thorpe SER Bhilai 97524-40966 Surendra Kumar SSE/E5 Bhilai 97524-40968 S.L.Yadav SSE/E3 Bhilai 97524-40969 A.K.Sinha SSE/M1 Bhilai 97524-40970 A.K.Chaterjee SE/PPO Bhilai 97524-40983 P.Kali.Das SE/M5 Bhilai 97524-40972 Sanjay Agarwal SSE/M7 Bhilai 97524-40974 G.R.Dhiwar SSE Bhilai 97524-40975 Rajesh Srivastav SSE Bhilai 97524-40978 B.L.Mourya SSE Bhilai 97524-40979 NVSSNKV.Raju SE Bhilai 97524-40961 M.M.Khan SE Bhilai 97524-40964 P.R.Mourya SE Bhilai 9752440971 A.S.Yadav SE Bhilai 9752440973 Pankaj Sharma SE Bhilai 9752440985 Mechanical S.Panwar Sr.DME(Co&Pro) Raipur 97528-77400 Y.K.Dewangan Sr.DME(Frt) Raipur D.Das Karmakar DME Bhilai 97528-77401 Bhim Prasad ADMM Bhilai 97528-77402 R Ranga Rao AME Bhilai 97528-77403 M R Yadav DME Bhilai 97528-77404 Chintamani ADME Raipur 97528-77405 A.K.Biswas SSE Raipur 97528-77412

107

Name Designation HQ Stn. Mobile No. Prafulla Nand Sahu SSE Raipur 97528-77413 Puskar Raj Banchhor JE/C&W Raipur 97528-77414 Ravindra Giri SSE Bhilai 97528-77415 H.C.Nayak SE Durg 97528-77416 Bhanu Singh Sahu SSE Bhilai 97528-77417 Pradeep Giri SSE Bhilai M- Yard 97528-77418 BS Belchandan SSE PPYard 97528-77419 S.B.Pathak SSE PPYard 97528-77420 Narendra Shirbhata SSE PPYard 97528-77421 Chulamani Kumar SSE PPYard 97528-77422 Santosh KuShah SSE/C&W Dallirajhara 97528-77423 Bipul Sarkar SSE Durg 97528-77425 Mukhopadhya SE/CW Raipur 97528-77426 A.K.Tiwari SE Raipur 97528-77427 M.K.Dewangan SE Raipur 97528-77428 Arun Gupta SE PPYard 97528-77430 Pradeep KuBesra SE PPYard 97528-77431 T.K.Biswas SE Bhilai 97528-77432 P.K.Kadam SE Bhilai 97528-77433 A.K.Deshmukh SE Bhilai 97528-77434 Narsingh SE Bhilai 97528-77435 Ram Swaroop SE Bhilai 97528-77436 N.K.Verma SE Bhilai 97528-77437 Vivek DeshMukh SE Dallirajhara 97528-77438 B.K.Mandal SE Bhilai 97528-77439 B.Ravi Kumar SE Durg 97528-77441 A.Ravi Shekhar SE Durg 97528-77442 Balai Sil SE PPYard 97528-77443 B.K.Saha SSE Bhilai 97528-77485 A.S.Ansari SE Bhilai 97528-77486 Anurag Shukla SE Bhilai 97528-77487 M.Mohan Rao SE Bhilai 97528-77489 Harish Sdharma SSE Bhilai 97528-77490 P.Chandrakar SE Bhilai 97528-77491 M.A.Jafri SE Durg 97528-77492 Syed Zahid JE Raipur 97528-77454

108

Name Designation HQ Stn. Mobile No. Diesel Loco Shed Vedish Dware SR DME/DLS Raipur 97524-40900 Samara Kar ADME-I(D) Raipur 97524-40904 B.Saha ADME-II(D) Raipur 97524-40902 R.K.Dewangan ADME-III(D) Raipur 97524-40901 B.K.Bajpai AMM(D) Raipur 97524-40905 Medical Dr.K.C.Bag MS/Incharge Raipur 97528-77501 Dr.P.Jamkiar Sr. DMO/Admn Raipur 97528-77503 Dr.P.K.Singh Sr. DMO/WRS Bhilai 97528-77502 Dr.B.K.Toppo Sr. DMO Bhilai 97524-40404 Dr.Smt.S.Purti Sr.DMO Bhilai 97524-40403 Dr.G.Ray Sr.DMO Bhilai 97528-77504 Dr.Biswas ADMO Bhilai 97528-77507 Dr.A.B.Kerketta Sr.DMO DRZ 97528-77506 Dr.S.K.Kar Sr.DMO Bhilai 97524-40405 Dr.Nisant Saran ADMO Raipur 97528-77505 Personnel R.K.Agrawal SR.DPO Raipur 97528-77605 R.S.Bepari APO Raipur 97528-77609 L.Rout APO Raipur 97528-77602 Security P.K.Gupta Sr.DSC Raipur 97528-77700 V.F.Madavi ASC Raipur 97525-99700 Safety Harish Mittal SR.DSO Raipur 97528-77550 A,K.Verma SC/Elect Raipur 97528-77556 S.K.Roy SC/OPTG Raipur 97528-77555 P.K.Chandrakar SC/MECH Raipur 97528-77554 Umesh Srivastava SC/ENGG Raipur 97528-77553 Ajay Kumar SC/S&T Raipur 97528-77552 Stores R.K.Singh Sr.DMM Raipur 97528-77770 Sig.& Tele Rakesh Kumar SR DSTE Raipur 97528-77800 B. Mahapatra DSTE Raipur 97528-77802 M.K.Srivastava DSTE(W) Raipur 97528-77803 A.K.Singh ASTE Raipur 97528-77804 A.K. Srivastava SSE/S Raipur 97528-77805 S.C.Dam SSE/T Bhilai 97528-77806 R.K. Vimal SSE/T Raipur 97528-77807 S.N.Bose SSE/S Bhilai 97528-77820 D.K.Banik SSE/T Bhilai 97528-77823 Laxmi Chand SSE/T Raipur 97528-77832 Name Designation HQ Stn. Mobile No.

109

Operating R.Sudharsan SR. DOM Raipur 97528-77900 S.Mukherjee DOM Raipur 97528-77901 J. Purty ADOM Raipur 97528-77903 V.R.Verman ADOM Raipur 97528-77904 D.N.Bishwal ARM Bhilai 97528-77949 J.R.K. Patnaik CDTI Raipur 97528-77905 P.K. Sahu CDTI Raipur 97528-77906 Md. Gulrez Islam DTI Raipur 97528-77907 D.K. Jain DTI Raipur 97528-77908 G.N. Garadia DTI Bhilai 97528-77909 N. Biswas DTI Bhilai 97528-77910 V.K. Verma Sr.DTI Dallirajhara 97528-77911 J.Pradhan SDTI Bhilai M- Yard 97528-77913 M.K.Swarnkar SDTI Bhilai M- Yard 97528-77914 Harish Dewangan Dy.CHC Raipur 97528-77925 M.K.Ratha DTI Raipur 97528-77926 S.P.Chaubey DTI Bhatapara 97528-77927 A.K.Chaudhary SCR Raipur 97528-77928 M.P.Gupta CSM Raipur 97528-77929 Ch.Ramprasad CSM Durg 97528-77930 T.S.S.Kumar Sr.DTI Raipur S-

Depot 97528-77931

Commercial G.M.S.Naidu SR.DCM Raipur 97528-77950 J.N.Sabat DCM Raipur 97528-77952 V.G.Shamkule ADCM Raipur 97528-77955

110

14. LIST OF BSNL/RLY TELEPHONE NUMBERS OF STATIONS OF

RAIPUR DIVISION

SN STATION DOT NO RLY NO 01 DRZ 07748-284154 78029 02 KYS 07748-259139 78058 03 BXA 07749-222006 78041 04 LBO 07749-257172 78057 05 GDZ 0788-2101988 75353 06 RSA 0788-2411555 75352 07 MXA 0788-2265208 75351 08 DUG 0788-2353266(SS), 75260(O), 75262(DySS) 09 BQR 0788-2229154 75267 10 BPHB 0788-2353098 75228 11 BIA 0788-2356166 76666 12 ‘H’CABIN 76330 13 ‘D’CABIN 76363 14 ‘A’CABIN 76367 15 ‘C’CABIN 76362 16 ‘E’CABIN 76364 17 ‘F’CABIN 76365 18 ‘G’CABIN 76366 19 ‘I’CABIN 76368 20 ‘M’CABIN 76269 21 ‘P’CABIN 76250 22 ‘K’CABIN 76367 23 'J' CABIN 76331 24 DBEC/BMY 76435 25 Ex. YARD BIA 76660/360 26 BSPC Yard 76768 27 KMI 07821280249 76638 28 SZB 0771-2250828 72831 29 RAIPUR 0771-2525018 72360(O),72364 DY.SM 30 RAIPUR EAST 72833 31 RAIPUR WEST 72832 34 MDH 07721-266344 35 SLH 07721-282295 36 BKTH(W) 07721-261411 37 TLD 07721-233961 72992 38 HN 07726-273333 39 BYT 07726-223070 9425518147 (SS),72182 40 NPI 07726-240495 72112 41 DGS 07752-286234 42 BYL(E) ( C) (W) 07752-259400,203556 (SS) 77243-77234-77251 43 DPH 07752-286417 72175 44 RVH 72363

111

45 RSD 72563 46 Jamul Sdg 0788-2285581,138(EXT) 76760 47 CE (East) 76762 48 CE (West) 76763 49 CL (East) 76764 50 CL (West) 76765 51 Ore Load (East) 76766 52 Ore Load (West) 76767 53 DLBS 75264 54 ABHANPUR 0771-2774229 55 KURUD 07705-223137 56 Dhamtari 07722-237609 Other Important Telephones. 57 Box Room Bhilai 07826-25505 76267 58 Loco DRZ 07748-259265 59 Elec.Booking BMY 0786-255043 76435,76436,76444 60 Booking DSL BMY 0786-255406 76478, 76288 61 Loco Booking R 72379 62 Loco Booking RSD 72378 63 Running Room

BMY 76278

64 Running Room DUG

75266

65 Running Room R 72170 66 Running Room

RSD 2212527

67 Guard booking BMY

76458

112

15.IMPORTANT TELEPHONE NOS. OF BILASPUR DIVISIONAL OFFICERS

Railway BSNL/T-Tel Designation

Office Residence Office Residence Mobile

DRM 62200 62201 247100 247101 97528-76000

ADRM 62202 62203 247102 247103 97528-76001

CMS 62470 62471 247084 247071 97528-76500

Sr.DSO 62266 62267 247166 247279 97528-76550

Sr.DOM 62260 62261 247160 247161 97528-76900

Sr.DSC 62250 62251 247150 247151 97528-76700

Sr. DEN(Co-ord) 62220 62221 247120 247121 97528-76200

Sr.DEN(E) 62420 62421 247126 516577 97528-76202

Sr.DEN(C) 62224 62225 247124 404850 97528-76201

DEN(N) 62422 62423 402430 423328 97528-76203

Sr.DME 62270 62271 503555 247171 97528-76400

Sr.DEE(OP) 62242 62243 247142 243161 97528-76375

Sr.DSTE 62280 62281 247180 247181 97528-76800

Sr.DEE(G) 62440 62441 247144 269006 97528-76340

Sr. DCM 62230 62231 247130 268486 97528-76970

Sr.DEE(TRD) 62240 62241 247140 268052 97528-76300

Sr.DPO 62430 62431 247030 247109 97528-76600

Sr. DFM 62210 62211 247110 415556 97528-76100

Sr.DMM 62208 62209 400604 213018 97528-76770

113

16. LIST OF PHONE NUMBERS OF NAGPUR DIVISIONAL OFFICERS

RLY BSNL DESIGNATION OFF RES OFF RES Mobile

D.R.M. 52200 52201 2561939 2565767 97300-78000

A.D.R.M. 52202 52203 2565224 2565596 97300-78001

C.M.S. 52470 52471 2561016 2563344 97300-78500

SR.D.C.M. 52230 52231 2562868 2565337 97300-78950

SR.D.M.E. 52270 52271 2560427 2565604 97300-78400

SR.D.O.M. 52260 52261 2561917 2565984 97300-78900

SR.D.S.T.E. 52280 52281 2560638 2561191 97300-78800

SR.D.E.N (CO) 52220 52221 2561435 2561602 97300-78200

D.E.N. (C) 52224 52225 2560430 2551373 97300-78203

SR.D.E.N (E) 52226 52227 2565851 2561493 97300-78201

D.E.N. (S) 52420 52421 2561377 2557746 97300-78204

D.E.N. (N) 52228 52229 2561723 2564881 97300-78202

SR.D.E.E.(TRD) 52240 52241 2544226 2565172 97300-78300

SR.D.S.O 52266 52267 2545608 2555135 97300-78550

SR.D.E.E.(OP) 52242 52243 2561667 2565918 97300-78375

SR.D.E.E (G) 52440 52441 2565850 2565216 97300-78340

SR.D.F.M. 52210 52211 2560587 2562297 97300-78100

Sr. D.P.O. 52450 52451 2560428 2540899 97300-78600

D.S.C. 52250 52251 2560707 2560458 97300-78700

DY.C.M.E. 52272 52273 2561429 2560843 97663-72700

114

17. TELEPHONE NUMBERS OF CIVIL AUTHORITIES OF RAIPUR DIVISION

DISTRIC ;DURG CODE;O788 Designation Office Residence Collector 2322655 (O), 2322005 (F) 2322002 Suptd. of Police 2322071,9425215076 2322003 Fire Brigade (Bhilai Steel Plant ) Durg Fire Brigade Control Room

2892222,2892223, 4036101,2210838

Police Control Room 100 Chief Medical Officer 232280,2210773 - District Hospital 2322808 District Forest Officer 2323686 2322312 DISTRICT;RAIPUR CODE ;0771 Designation Office Residence. Collector 2426024, 2426024, 9425250151,

2428824 (Fax) 2882450

Suptd of Police 2285004 2285003 Fire Brigade 101 2412973 Police Control Room 100 2422401,02,03,04 Chief Medical Officer 2535315,2535304 - District Hospital 2511200 Ambulance Services 101,2511200,01,51 District Forest Officer 4080793 2526580 Road Transport Corp Manager 2412055 Bus Stand Enquiry 2426210 DISTRICT-DHAMTARI CODE-07722 Designation Office Residence. Collector 237592, 237114 (F) 237593 Supdt,of Police 9826182162 238265, 9425595435 2326601,602 Fire Brigade. 421201,427957 Police control Room 100 231344 Chief Medical Officer. 237779,232800 232805 Ambulance Service. 237779 District Forest Officer 238371 District Hospital. 237779,237748 DISTRICT-BILASPUR STD CODE 07752 Designation Office Residence. Collector 223344, 9425256606 223322 Supdt.of police 223330 2238771 Fire Brigade 101,07722101 Police Control Room. 225961,100,228504 Chief Medical Officer 254145 244820 Dist Hospital 243300-08/2514803-05 Ambulance 102, District Forest Officer 226082,231228/255272

115

18.CONTROL STATIONS OF RAIPUR DIVISION DURING DISASTER MANAGEMENT SECTION CONTROLLING STATIO N PHONE NO

BILASPUR-BHATAPARA BHATAPARA 07726-223231/77234 BHATAPARA-TILDA TILDA 07721-233961 TILDA-RAIPUR MANDHAR 07721-

266344,266466,5016157 RAIPUR-DURG RAIPUR 0771-72572,2525018 DURG-GUNDARDEHI DURG 0788-2353266 GUNDARDEHI-DALLIRAJARAH DRZ 07748-284154

RAIPUR-ABHANPUR-RAJIM AVP 0771-2774229, RAJIM-DHAMTARI AVP 0771-2774229 19. IN CASE OF A SERIOUS ACCIDENT, EMERGENCY INFORMATION BOOTHS SHALL BE

OPENED AT THE FOLLOWING LOCATIONS:- STATION TELEPHONE INCHARGE DALLI-RAJHRA 07748-284154 SM GUNDERDEHI 0788-2628277 SM DURG 0788-2353266 SM BHILAI 0788-2356166 SM RAIPUR 0771-72572,2525018 SM MANDHAR 07721-266344,266466,5016157 SM TILDA 07721-233961 SM BHATAPARA 07726-223231/77234 SM BELHA 07752-259400 SM BILASPUR 07752- 221515 SM ABHANPUR(NG) 0771-2774229 SM KURUD(NG) --- BC DHAMTARI 07722-237609 BC All the stations of Raipur division are provided with DOT phones and the numbers are given against all the

stations as given above.

Also, Central Control, Bilaspur, shall be informed of the accident and periodic progress. Besides, telephone

no- 0771-2252266 provided with the CHC and 0771-2252267 provided with Dy.CHC shall be nominated

as emergency phone. A log of events and important details shall be available with the in-charge manning

the emergency phone that shall obtain and disseminate information regarding accident. Any information

passed to headquarters as well as to outside like press/media etc, should have the clearance of

DRM/ADRM.

116

20 MEDICAL FACILITIES IN RAIPUR DIVISION SN Name of the Hospital. P&T telephone. 1. Chhattisgarh Hospital,

Choubey colony.Raipur 98271-26400 2253600,2253690

2. Devi Laxmi Hospital, Ring Road,Raipur. 94252-08464,9826-23464 2421964,2423464

3. Devkripa Hospital, BT ground shankar nagar,Raipur

99775-23747 6542848

4. Dharmarth Hospital,hotel guru u pandri,Raipur

98271-85788 4032707,4938707

5. Gurunanak Hospital,devendra nagar,Raipur

98931-12403,98262-08485 4270184

6. Jaisal Nursing Home, dharmashala galli, fafadih

2883240,2884920

7. Ramkrishna Hospital, Arabindo Enclave, Pachpedhi Naka.

2419193/94/95/96

8. Escorts Heart Centre, Pt. J. N. M. Medical College, Raipur

2551200 / 2551433

9. ApolloHospitals-Bilaspur, Opposite Secl'S Vasant Vihar Colony Bilaspur

243300-08/2514803-05

10. Lalchandani Hospital, Dayal Band Main Road, Bilaspur

07752226255

11. Shriram Hospital, Tellipara Road Bilaspur

07752-220233

12. Dr. Patni's Superspeciality Dental Hospital, Infront Of Over Bridge, ( I. M. A. Chowk ) Durg (C. G.)

0788-2325855 / 5016754

13 M. P. Nursing Home, Shankar Nagar, Opp. Tarun Talkies, Station Road, Durg

0788-2324910

14 Sai Naman Hospital, Nandini Road, Bhilai

4090330

15 Apollo BSR Hospital,Junwani Road, Bhilai

4085100

117

21. FORENSIC HELP IN CASE OF FIRE

The addresses of different Forensic Laboratories are given below: -

Laboratories

Jurisdiction

1. Director of Central Forensic Science Laboratory. 30, Gora Chand Road. Kolkata –14

West Bangal, Bihar & Orrisa

2. Director of Central Forensic Science Laboratory. Ramnathpur, Hyderabad

Maharashtra, Andhra Pradesh, Karnataks

3. Director, Central (R&D) Bureau of Police Research and Development. MHA, Govt. of India. Block No. II, 2nd /4th floor, Lodhi Road, Kendriya Keralyan Parisar, New Delhi -110003

All over India

4. The Dy. Director, Regional Forensic Science Laboratory (State),Madhya Pradesh, Near University Campus. Sagar -470003

Madhya Pradesh

5. The Dy. Director.Regional, Forensic Science Laboratory, State of Maharashtra Dhantoli, Nagpur -400012

Maharashtra (Nagpur Area)

6. Director, forensic Science Laboratory, (State) Rasulgarh, Bhubaneshwar, Orrisa

Orrisa

.

118

23 INMAR SAT TELEPHONE NUMBERS

Bilaspur S&T Central Control Facility ISD Code Telephone No. Telephone 00873 763945611 FAX 00873 763945612 DATA 00873 763945613 Telephone 00873 763945614

Nagpur Control Test Room Telephone 00873 763096266 FAX 00873 763096267 DATA 00873 763096268

Nagpur ART Telephone 00873 763096087 FAX 00873 763096088 DATA 00873 763096089

Raipur Control Test Room Telephone 00873 763945619 FAX 00873 763945620 DATA 00873 763945621 Telephone 00873 763945622

BMY ART Telephone 00873 763945623 FAX 00873 763945624 DATA 00873 763945625 Telephone 00873 763945626 Telephone 00873 763096266 FAX 00873 763096267 DATA 00873 763096268

Bilaspur ART Telephone 00873 763096240 FAX 00873 763096241 DATA 00873 763096242

Bilaspur Control Test Room Telephone 00873 763096154

FAX 00873 763096155

DATA

Sambalpur Telephone 00873 763096143 FAX 00873 763096144 DATA 00873 763096145

119

24. Manning Of Emergency Booth in case of Disaster S.N. Name Designation 1. Sri V.G.Shamkule ACM/Raipur 2. Sri Jitendra Prasad C.I./Raipur 3. Sri H.N.Mishra C.I./Raipur 4. Sri Rajesh Sah C.I./Raipur 5. Sri A.K.Shukla L.A./R 6. Sri S.N.Swami CGC 8. Sri Adhiraj Jr.Clerk 25. IMPORTANT TELEPHONE NOS. OF SAMBALPUR DIVISION OFFICERS

Designation Rly. Telephone BSNL

Office Residence Office Residence Mobile

DRM 62200 - 2401331 2400498 9437069590 ADRM 62202 - 2405312 2404872 9437069591 Sr.DOM 62260 - 2533169 2522198 9437069593 Sr. DSO 62262 - 2533096 2533097 9437069600 Sr. DSTE 62280 - 2533215 2533216 9437069599 C.M.S. 62250 - - - 9437069597 Sr.DEN(Co) 62220 - 2533237 2533217 9437069592 Sr.DME 62270 - 2401198 2402845 9437069596

120

26. ORGANIZATION HAVING FLOOD LIGHT EQUIPMENTS & TENTS Sr.No TENT HOUSE PHONE No. 1. Maa Gouri Kiraya Bhandar, GE Road Raipur 9827152501

4052638 2. Bharat Kiraya Bhandar, kankali Talab 2228905

4010605 3. Mahendra Kirya Bhandar,Kapa, Pandri. 93017-45377

93291-08600 4059119

5. New Bharat Kiraya Bhandar,Shankar nagar Lodhi para. 98261-22220 98271-22220

6. Prince Kiraya Bhandar , Pandri Bus stand. 98279-10002 4055473

7. Sri Ganesh Kiraya Bhandar.

98271-10076 98261-68789

8. Tiwari Kiraya Bhandar, Mahadev Ghat Rd. 98271-22416 94255-16436

9. Welcome Kiraya Bhandar, Near police station chowki 94252-04080 2583684

10. Gautam Tent House, GE Road Bhilai 98271-84823 2281842

11. Maa Bamleshwari Tent House,near vaishali ngr college Bhilai. 6451868 12. New Qwality Tent House, Gurudwara Bhilai 93002-95393 27. ROAD TRANSPORT DEPOT. OF RAIPUR DIVISION AASHIRWAD TRAVELS/KHAMTARI NAKA,BILASPUR 98266-88374 AJAY TRAVELS,NEAR NAVEEN BAZAR,TATYAPARA 9827112121

2535550,2538880,4032298 ARYA TRAVELS, GE.ROAD,OPP RKC 9827172754

660545 ASCENT AIR TRAVELS, D.M.PLAZA 93293-94294,99930-88930

3203032 BALAJI COMMUNICATION,NEAR GEETANJALI HOTEL 93298-11530 BALAJI HOLIDAYS, OPP RAJ KUMAR COLLEGE 98932-89012

4036421,2254516 DUBEY RANVELS/PANDARI 0771-4058494 MAHENDRA TRAVELLER 0771–4058415 KANKER TRAVELS/PANDARI 0771– 4058191 SAIBABA TRAVELLERS/PANDARI 0771 -55328,4057328

121

28. LOCAL AIR AND TV STATIONS DOORDARSHAN, RAIPUR 0771- 2283854 (Fax)

0771- 2283852 (Station Director) 0771-2283860(Transmitters room) 0771- 2283850 (Duty Room) 2283852

Sahara swmay 2582362,4036993 Star News 4040057,4090354 Akashwani 2432047 NDTV 4050984 29. PHONE NUMBERS OF SENIOR OFFICIALS OF STATE ADMINISTRATION CHATTISGARH/RAIPUR

State Administration OFFICE RES Moile Chief Secretary 2221207,2221208

4080207 4050977

9826622633

Principal secretary(Home) 2221338,4014145 2881335 9406020200 DG of Police 4240001,2221242,

4080593 4240005 -

Relief Commissioner (Secretary/DM

2221120,4080349, - 9425208500

Dy.Relief Commissioner (Joint Secretary/DM

4080575,2221305 - -

Disaster Management Cell 2221242,4080593 - - IG Police (PHQ) 2423654 2331235 - Superintendent of Police (Town)

4240332 424033 -

Chief Medical Officer 2535315 2435304 Addl.Suptd of Police (Gramin)

4240307 4240308 -

Commissioner-Raipur Municipal Corporation.

2535790 2413223 2445033

-

SSP/Raipur 4089305 4247104 - DIG/RAILWAY 2331221

122

30. TELEPHONE NOS. OF CSOs/DY.CSOs OF INDIAN RAILWAYS SNo. Rly Design Office Residence Mobile

Rly 035-23407 Rly - 9794835902 CSO P&T - P&T 2230843 9794825910 Rly 23415 Rly 23416 - 1. NCR

Dy.Elect P&T 8532-2230771 P&T 2421479 - Rly 060-22405 Rly - 9003864500 CSO P&T 044-25354233 P&T - 9003060940 2. SR

Dy.Optg Rly 060-22627 Rly - Rly 070-86438 Rly 88266 9701370730 CSO P&T 040-27832342 P&T 27730495 - Rly 86425 Rly 88457 - Dy.Optg P&T 040-27822014 P&T 27822727 Rly 86424 Rly 86536 - Dy.Mech P&T 27820519 P&T 27821805 - Rly 86420 Rly 88226 -

3. SCR

Dy.Elect P&T 27821407 P&T 27822196 - Rly 080-44360 Rly 44361 - CSO P&T 033-24396370 P&T 24397858 - Rly - Rly - -

4. SER Dy.Engg P&T - P&T - -

Rly 090-22201 Rly 21302 9004490730 CSO P&T 022-22055205 P&T 22020262 Rly 22207 Rly 45016 -

5. WR Dy.Optg P&T 22030152 P&T 23050091 -

Rly 015-54202 Rly 66260 9752415650 CSO P&T 0761-2627627 P&T 2607093 - Rly 015-54216 Rly 66791 -

6. WCR Dy.Elect P&T 0761-2629267 P&T 2626181 -

Rly 011-45203 Rly 010-21391 9987640590 CSO P&T 022-22620778 P&T 22024313 Rly 010-54952 Rly 58738 Dy.S&T P&T 022-22621560 P&T 24104478 Rly 010-54121 Rly - - Dy.Engg P&T 022-22697273 P&T - Rly 010-54209 Rly 58142 - Dy.Elect. P&T 022-22697276 P&T 24141952 Rly 010-54288 Rly -

7. CR

Dy.Optg P&T 022-22622197 P&T 64137310 Rly 022-24501 Rly 35722 9002020990 CSO P&T 033-22303948 P&T 24797853 Rly 020-24508 Rly 22505 Dy.Optg P&T 033-22421115 P&T 26501314 Rly 020-24507 Rly - - Dy.S&T P&T 033-22316059 P&T 24544979 Rly 020-24633 Rly - -

8. ER

Dy.Mech P&T 033-22302042 P&T 26460872

123

Sr. No. Rly Design Office Residence Mobile

Rly 030-32744 Rly 9717630904 9. NR CSO P&T 011-23388050 P&T Rly 085-54066 Rly - 9437097020 CSO P&T 0674-2303557 P&T 2300993 Rly 54564 Rly - -

10. ECo Dy.Optg. P&T 2300384 P&T -

Rly 065-26150 Rly 26151 9731665730 CSO P&T 0836-2289813 P&T 2289826 Rly 26156 Rly - -

11. SWR STM/Optg P&T 0836-2289829 P&T 2289625

Rly 095-45660 Rly - 9001195910 CSO P&T 0141-2229182 P&T 2705717 Rly 095-45668 Rly -

12. NWR Dy.Optg P&T 0145-2221538 P&T

Rly 025-23302 Rly - 9771425940 CSO P&T 0612-272874 P&T 2524614 Rly 025-23316 Rly -

13. ECR Dy.CSO P&T 0612-277041 P&T 2592848

Rly 050-23350 Rly 23351 9957550730 CSO P&T 0361-2676016 P&T 2676017 -

Dy. CSO Rly 050-23354 Rly 23355 - 14. NFR

P&T 0361-2675105 P&T 2570611 - Rly 040-64708 Rly 64079 9794840901 CSO P&T 0551-2200835 P&T 2201585 Rly 64713 Rly - -

15. NER STM/Sfy P&T 2342973 P&T -

Rly 075-62174 Rly - CSO P&T 07752-415404 P&T -

9752475550

Rly 075-63462 Rly 62443 Dy CSO(Civil) P&T 07752-406651 P&T 415616 9752475551

Rly 075-65358 Rly SSO(Elect) P&T 07752-415521 P&T 9752475553

Rly 075-65356 Rly - SSO(Tfc) P&T 07752-213022 P&T - 9752475554

Rly 075-65352 Rly -

16 SECR

SSO(S &T) P&T 07752-413911 P&T - 9752475552

124

31. List of Civil Defence Volunteers

SN Name Designation Working Under CD Designation

Contact No.

1 Sri JE Sr.DEE/TRS/BIA Sr.CDI 9752440989 2 Sri N.J.S Raju Tech-I Sr.DME/DLS/R CD Volunteer 9039045268 3 Sri B.Bhasar Rao Tech-I Sr.DME/DLS/R CD Volunteer 9424214048 4 Sri Sudhir Sarma Tech-II Sr.DME/DLS/R CD Volunteer 9425511041 5 Sri Rama Lal Sahu Tech-II Sr.DME/DLS/R CD Volunteer 9893303454 6 Sri Botcha Ganpat Rao Tech-I Sr.DME/DLS/R CD Volunteer 9300202468 7 Sri D.LRamesh Tech-II Sr.DME/DLS/R CD Volunteer 9425855742 8 Sri D.Ananth Rao Tech-II Sr.DME/DLS/R CD Volunteer 9893280352 9 Sri P.Sanyasi Rao Tech-I Sr.DME/DLS/R CD Volunteer 9752445655 10 Sri Rajesh Prasad Rao Tech-II Sr.DME/DLS/R CD Volunteer 9827966553 11 Sri Kamal K Bonda DC Sr.DME/DLS/R CD Volunteer 9098195035 12 Sri R.Ravi.Kumar Tech-I Sr.DME/DLS/R CD Volunteer 9752622126 13 Sri G.Hari Krishna Tech-I Sr.DME/DLS/R CD Volunteer 9300905436 14 Sri M.Raj.Sekhar Tech-I Sr.DME/DLS/R CD Volunteer 9827404423 15 Sri G.Naga.Raju Tech-I Sr.DME/DLS/R CD Volunteer 9424230653 16 Sri R.Nagapure Tech-I Sr.DME/DLS/R CD Volunteer 9827495443 17 Sri Tara Chandrakar Tech-II Sr.DME/DLS/R CD Volunteer 9713637731 18 Sri S.S.Hari.Rao Tech-I Sr.DME/DLS/R CD Volunteer 9406053804 19 Sri M.K.Rathore Tech-II Sr.DME/DLS/R CD Volunteer 9981637347 20 Sri Gorle Srinu Tech-I Sr.DME/DLS/R CD Volunteer - 21 Sri Tarachand Sondi Tech-III Sr.DME/DLS/R CD Volunteer 9716637731 22 Sri V.V.Ramna.Murthy Tech-I Sr.DME/DLS/R CD Volunteer 9993859616 23 Sri V.K.Kamathkar Tech-I Sr.DME/DLS/R CD Volunteer 9827163239 24 Sri T.Srinivas Rao

Tech-I Sr.DME/DLS/R CD Volunteer

Trained in watermanship

9329697736

25 Sri Kamalkar Singh Help-II CWM/R CD Volunteer 9827163239 26 Sri Dinesh S.Thakur Tech-I CWM/R CD Volunteer 9827161953 27 Sri R.K.Naidu Tech-I CWM/R CD Volunteer 28 Sri Prakash Chandrakar Tech-II CWM/R CD Volunteer 29 Sri G.Dewangan KSI-H CWM-R CD Volunteer 30 Sri. V.V.S.N.Murthy Tech-I CWM-R CD Volunteer 9827910679 31 Sri Amarjeet Khalsi Guard Sr.DOM/R CD Volunteer 32 Sri Paardeeshi Ram Guard CYM/BMY CD Volunteer 9229360784 33 Sri N.B.Meshram OS-II Sr.DEE/OP/R CD Volunteer 9752877153 34 Sri S.K.Maity Hd.Clerk Sr.DPO/R CD Volunteer 9329022515 35 Smt M.Biswas OS-I Sr.DME/R CD Volunteer 9752877685 36 Sri J.P.Mishra Law Asst. Sr.DCM/R CD Volunteer 9752877964 37 Sri Deepak K.Purby Help-I Sr.DEE/TRS/BIA CD Volunteer 9098148785 38 Sri Ravindra kishore Tech-I Sr.DEE/TRS/BIA CD Volunteer 7826255570 39 Sri A.K.Giri Tech-I Sr.DEE/TRS/BIA CD Volunteer 9425243696 40 Sri M.Ranakar Rao Hd.Clerk Sr.DEE/TRS/BIA CD Volunteer 9752598447 41 Sri B.Rajeshwar Rao Tech-I Sr.DEE/TRS/BIA CD Volunteer 9827494352 42 Sri B.P.Singh Sr.Tech Sr.DEE/TRS/BIA CD Volunteer 9827167574 43 Sri M.V.Rama Rao Cr.Driver Sr.DEE/TRS/BIA CD Volunteer 9179196693

125

SN Name Designation Working Under CD

Designation Contact No.

44 Sri B.Kanti Tech-I Sr.DEE/TRS/BIA CD Volunteer 9827948990 45 Smt K.Indrani JE Sr.DEE/TRS/BIA CD Volunteer 9800710354 46 Ku. N.Neetu Tech-I Sr.DEE/TRS/BIA CD Volunteer 9827990949 47 Sri P.R.Mourya SE Sr.DEE/TRS/BIA CD Volunteer 48 Sri V.R.Nuka Tech-II Sr.DEE/TRS/BIA CD Volunteer 9424136117 49 Sri P.Sunil Kumar Helper-II Sr.DEE/TRS/BIA CD Volunteer 9893810750 50 Sri Md. Mahaboob JE-I Sr.DEE/TRS/BIA CD Volunteer 9752440964 51 Sri Shiv Das Tech-I Sr.DEE/TRS/BIA CD Volunteer 9753407970 54 Sri Ravindra Kishore Tech-I Sr.DEE/TRS/BIA CD Volunteer 7826255570 55 Sri S.Ramkrishan Tech-I Sr.DEE/TRS/BIA CD Volunteer 9755860965 57 Sri Bhuneswar Ray Tech-I Sr.DEE/TRS/BIA CD Volunteer 9827977344 58 Sri A.S.Yadav Helper-II Sr.DEE/TRS/BIA CD Volunteer 9993560443 59 Sri R.N.Ranjan Helper-II Sr.DEE/TRS/BIA CD Volunteer 9893906569 60 Sri N.Chandar Rao Tech-I Sr.DEE/TRS/BIA CD Volunteer 9406019967 61 Sri S.Rama Krishna Tech-I Sr.DEE/TRS/BIA CD Volunteer 9755860965 62 Sri Ganesh Ram Tech-I Sr.DEE/TRS/BIA CD Volunteer 9302169943 63 Sri Madan k Bhandari Tech-I Sr.DEE/TRS/BIA CD Volunteer 9827920086 64 Sri P.Soban Babu Tech-I Sr.DEE/TRS/BIA CD Volunteer 9229805622 65 Sri Venkat R.Noka Tech-II Sr.DEE/TRS/BIA CD Volunteer 9229468037 66 Sri Dilip Das Tech-II Sr.DEE/TRS/BIA CD Volunteer 9755889535 67 Sri T.Rameswar Rao Helper-II Sr.DEE/TRS/BIA CD Volunteer 9329175999 68 Sri P.Vasu Tech-II Sr.DEE/TRS/BIA CD Volunteer 9424136117 69 Sri Narishingh Rao Tech-II Sr.DEE/TRS/BIA CD Volunteer 9981051949 70 Sri Abhisek Kumar Tech-II Sr.DEE/TRS/BIA CD Volunteer 9098413871 71 Sri Nar Singh Rao Tech-II Sr.DEE/TRS/BIA CD Volunteer 9981051949 72 Sri Sanjat.B.Torpe SSE SrDEE/TRS/BIA CD Volunteer 9752440966 73 Sri L.Raja .Babu Tech_I SSE/Elect/BMY CD Volunteer 9752445110 74 Sri Abdul Shakil Tech-I SSE/Elect/BMY CD Volunteer 9752445109 75 Sri B.anand Rao MCM SSE/C&W/BIA CD Volunteer 9752464419 76 Sri U.V.S.N.Murty Tech-I CWM/WRS/R CD Volunteer 9827910879 77 Sri N.Laxmi Narayan TCM Gr.-III SSE/Tele/BIA CD Volunteer 9993079027 78 Sri D.K.Rao JE Gr-I SSE/C&W/Ex.Y CD Volunteer 9752877647 79 Sri AVenkat Rao LP-I CCC/Loco /BMY CD Volunteer 9229361021 80 Sri Janshanker Sarma ALP CCC/Loco /BMY CD Volunteer 9229360352 81 Sri D.L.Dewangan ALP CCC/Loco /BMY CDI 9229361106 82 Sri Ch.Venugopal LP/E CCC/BIA CD Volunteer 9229360132 83 Sri B.D.Prasad ALP CCC/BMY CD Volunteer 85 Sri C.N.Rao LP CCC/BMY CD Volunteer 86 Smt Dhan Laxmi ALP CCC/BMY CD Volunteer 87 Sri M.Venkat Rao LP CCC/BMY CD Volunteer 88 Sri BRamana UGT/Man SSE/P-Way/BMY CD Volunteer 9977716644 89 Sri Kamal UG T.Man SSE/P-Way/BMY CD Volunteer 9907097242 90 Sri M.Ramchander Rao Gang Mate SSE/P-Way/BMY CD Volunteer 9826658967 91 Sri M.Narasinga Rao JE-I SSE/C&W/BMY CD Volunteer 9752877673 92 Sri Anuradha Chowhan KSI Sr.DMO/BMY CD Volunteer 9202234154 93 Sri Mrityunjay Torai KSI Sr.DMO/BMY CD Volunteer 9993555747 94 Sri M.Rama Rao AmbDriver Sr.DMO/BMY CD Volunteer 9827930716 95 Sri D.Ananda.Rao Welder SSE/PPYard/BIA CD Volunteer 9981215911 96 Sri Chandra S.mahanty Tech-II SSE/C&W/PPYD CD Volunteer 9981212882 97 Sri D.Anand Rao Welder DME/PP Yard CD Volunteer 9981215911 98 Sri M.N. Rao JE-II DME/PP Yard CD Volunteer 99 Sri J.Savitri Peon MHSS/BMY CD Volunteer 100 Sri P.Ramnanth Rao Water man MHSS/BMY CD Volunteer

126

32. EMERGENCY SUPPORT FUNCTIONS (ESF) PLAN

GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

(RAILWAY BOARD) No.2003/Safety (DM)/6/3 New Delhi, dated 25.10.04 Subject: EMERGENCY SUPPORT FUNCTIONS (ESF) PLAN Emergency Support Functions (ESF) 1. The Ministry of Railways will provide emergency support to the Ministry of Home Affairs in the

event of natural or man-made disasters in regard to Rail Transportation. Nodal Officers

2. The details of Nodal Officers and the Alternate Nodal Officers for the purpose of coordinating Emergency Support Functions with Ministry of Home Affairs are as under: -

Nodal Officer

Name/Designation/Office Address/Residential address

Phones with STD code/ e-mail

Advisor, Traffic, 011-23382427 (O) Room No. 264, Railway Board, 011-24673463,23367399 (R) Rail Bhawan, New Delhi – 110 001 011-23303990 (Fax) 9818798393 (Mobile) amt@rb.railnet.gov.in (e-mail)

Alternate Nodal Officer Name/Designation/Office Address/Residential address

Phones with STD code/ e-mail

Advisor, Commercial 011-23382112 (O) Room No. 473, Railway Board, 011-24675006 (R) Rail Bhawan, New Delhi – 110 001 011-23303973 (Fax) 9818798394 (Mobile) amc@rb.railnet.gov.in (e-mail)

127

33. Quick Response Team (QRT) at the Ministry of Railways – field officers.

3. The Ministry of Railways has set up the Quick Response Team (QRT) at Ministry level for

emergency response and the details of the Team and the task assigned are given in the attached Form No. ESF-01.

4. The Ministry of Railways has designated the following Field Officers for Providing Emergency Support Functions: -

S.No. Location Postal Address Phone

1 Mumbai Additional General Manager, Central Railway, Mumbai

022-22620746,54002, (O) 99876-40001(M) agm@cr.railnet.gov.in

2 Kolkata Additional General Manager, South Eastern Railway, Kolkata

033-24391114 (O) 033-24392749 (R) 44100,44101 (Rly) 033-24391114 (Fax) 9433062001 (Mobile) agm@ser.railnet.gov.in

3 New Delhi Additional General Manager, Northern l Railway, New Delhi

011-23388392 (O) 011-26293055 (R) 32416,25213 (Rly) 9717630001 (Mobile) agm@nr.railnet.gov.in

4 Gorakhpur Dy. General Manager, North Eastern Railway, Gorakhpur

0551-2200076 (O) 62102,62103 (Rly) 9415211476 (Mobile) agm@ner.railnet.gov.in

5 Guwahati Additional General Manager, North Frontier Railway, Guwahati

0361-2676002,2676003(O) 0361-2570769 (R) 22020,22021 (Rly) 9435011709(Mobile) agm@nfr.railnet.gov.in

6 Chennai Additional General Manager, Southern Railway, Chennai

044-25353743,28311666 (O) 22502,28686(Rly) 9445071001 (Mobile) agm@sr.railnet.gov.in

7 Secunderabad Additional General Manager, South Central Railway, Secunderabad

040-27824216,27825900 (O) 86497,89776(Rly) 9849484455 (Mobile) agm@scr.railnet.gov.in

128

8. Kolkata Additional General Manager, 033-22304950 (O)

South Eastern Railway, 033-24328316 (R) Kolkata 9433061063 (Mobile) 24005,24054(Rly) agm@ser.railnet.gov .in

9. Mumbai Additional General Manager, 022-22037395 (O) Western Railway, 022-22852685 (R) Mumbai 22001,21264(Rly) 9892100004(M) agm@wr.railnet.gov.in

10. Haj ipur Chief Operations Manager, 06224-272691 (O)

East Central Railway, 0612-2205353 (R) 23300,83548(Rly)

Hajipur 9431011527 (Mobile)

11. Bhubaneswar Chief Operations Manager, 0674-2303122 (O) East Coast Railway, 0674-2301116 (R) Bhubaneswar 9437097017 (Mobile) com@eastcoastrailway.gov.in

12. Allahabad Chief Operations Manager, 0532-256-1120 (O) North Central Railway, 0532-242-1538 (R)

Allahabad 94153-17304 (Mobile) 23401,23403(Rly)

com@ncr.railnet.gov.in 13. Jaipur Chief Operations Manager, 0141-2222488 (O)

North Western Railway, 0141-2222374 (R) Jaipur 9414067666 (Mobile) com@nwr.railnet.gov.in

14. Bilaspur Chief Operations Manager, 07752-410991 (O) South East Central Railway, 07752-415396 (R) Bilaspur 9425221160 (Mobile) com@secr.railnet.gov .in

15. Hubli Chief Operations Manager, 0836-2364907 (O)

South Western Railway, 0836-2289907 (R) 26100,26101(Rly)

Hubli 9448998040 (Mobile) com@swr.railnet.gov .in

16. Jabalpur Chief Operations Manager, 0761-2677726 (O)

West Central Railway, 0761-2623022 (R) 9425153121(M)

Jabalpur com@wcr.railnet.gov.in

129

Quick Response Teams (QRTs) at the Field Level.

5. The Ministry of Railways has set up the Quick Response Teams (QRTs) at the field levels for emergency response and the details of the Teams and the task assigned are given in the attached Form No. ESF-02.

34. Resource Inventory

6. The Ministry of Railways will be in a position to make available the Rail Transportation over the

entire network of Indian Railways. 7. It is certified that Railway transportation is considered adequate for accomplishing the Emergency

Support Functions assigned to the Ministry of Railways. 8. It is certified that no precontract is deemed necessary for supply of resources. 9. The Ministry of Railways has issued authorization vide Order No. 2003/Safety/DM/6/3 dated

25.10.2004 as per Form No. ESF-03 in favour of the nodal officers and the designated officers to deploy the resources in the event of disasters and in accordance with the requests received from the Ministry of Home Affairs.

10. The Emergency Support Functions (ESF) Plan has been last updated on 01.10.2004.

(Amitabh) Director (Safety)

Ministry of Railways 25.10.2004

130

35.GOVERNMENT OF INDIA, MINISTRY OF RAILWAYS QUICK RESPONSE TEAM (QRT) at the Ministry of Railways (Rly Board)

Name/Designation/Office Address/Residential address

Phones with STD code/ e-mail

Team Leader- 011-23382427 (O) Advisor, Traffic, 011-24673463 (R) Room No. 264, Railway Board, 011-23303990 (Fax) Rail Bhawan, New Delhi – 110 001 9818798393 (Mobile) amt@rb.railnet.gov.in (e-mail) Alternate Team Leader & Member-1 011-23382112 (O) Advisor, Commercial 011-24673463 (R) Room No. 473, Railway Board, 011-23303973 (Fax) Rail Bhawan, New Delhi – 110 001 9818798394 (Mobile) amc@rb.railnet.gov.in (e-mail) Member-2 011-23382975 (O) Additional Member, Mechanical 011-23362644 (R) Room No. 319, Railway Board, 011-23303977 (Fax) Rail Bhawan, New Delhi – 110 001 9818798388 (Mobile) amm@rb.railnet.gov.in (e-mail) Member-3 011-23382607 (O) Additional Member, Civil Engg. 011-23348309 (R) Room No. 125, Railway Board, 011-23304875 (Fax) Rail Bhawan, New Delhi – 110 001 9818798381 (Mobile) amce@rb.railnet.gov.in (e-mail) Member-4 011-23381227 (O) Additional Member, Electrical 011-23361425 (R) Room No. 115, Railway Board, 011-23304692 (Fax) Rail Bhawan, New Delhi – 110 001 9818798383 (Mobile) aml@rb.railnet.gov.in (e-mail) Member-5 011-23383815 (O) Additional Member, Telecom 011-24675204 (R) Room No. 152, Railway Board, 011-23304686 (Fax) Rail Bhawan, New Delhi – 110 001 9810048970 (Mobile) amtele@rb.railnet.gov.in (e-mail) Member-6 011-23382646 (O) Inspector General, Railway Protection 0120-2454900 (R) Force, Room No. 437, Railway Board, 011-23382646 (Fax) Rail Bhawan, New Delhi – 110 001 9810494276 (Mobile) ighq@rb.railnet.gov.in (e-mail) Member-7 011-23381344 (O) Executive Director, Safety 011-27662727 (R) Room No. 353, Railway Board, 011-23382638 (Fax) Rail Bhawan, New Delhi – 110 001 9818798390 (Mobile) advsafety@rb.railnet.gov.in (e-mail) Member-8 011-23381332 (O) Director, Public Relations 011-26168671 (R) Room No. 302, Railway Board, 011-23385215 (Fax) Rail Bhawan, New Delhi – 110 001 9810046241 (e-mail) dpr@rb.railnet.gov.in

131

36 QUICK RESPONSE TEAM (QRT) AT SECR’s HQ

A “QUICK RESPONSE TEAM (QRT)” has been formed as a part of Emergency Support Function Plan of Ministry of Railways, to coordinate the Disaster Management at the field level as per Railway Board’s letter No. 2003/ Safety (DM)/6/3, dated 06.01.2005 for emergency support function plan of Ministry of Railways. Field Office: South East Central Railway, Bilaspur.

Name/Designation/office Address Phones with STD code/e-mail Team Leader – (O) 07752-410991 AGM & Chief Operations Manager, (R) 07752-415396,62160 South East Central Railway, Bilaspur, C.G. (Fax) 07752-414901 (Mobile) 97524-75900, Alternate Team Leader & Member-I (O) 07752-416285 Chief Commercial Manager, (R) 07752-426825 Room no. 4, Officers Rest House, (Fax) 07752-414040 South East Central Railway, Bilaspur, C.G. (Mobile) 97524-75950 (e-mail) ccm@secr.railnet.gov.in Member – 2 (O) 07752-410885 Principal Chief Engineer, (R) 07752-247069,62121,268205 South East Central Railway, Bilaspur (Fax) 07752-414042 (Mobile) 97524-75200, (e-mail) ce@secr.railnet.gov.in Member – 3 (O) 07752-247158 Chief Mechanical Engineer (R) 07752-428998 South East Central Railway, Bilaspur (Fax) 07752-410306 (Mobile) 97524-75400, (e-mail) cme@secr.railnet.gov.in Member – 4 (O) 07752-410305 Chief Electrical Engineer, (R) 07752-427730 South East Central Railway, Bilaspur (Fax) 07752-414627 (Mobile) 97524-75300, (e-mail) cee@secr.railnet.gov.in Member – 5 Chief Signal & Telecommunication Engineer, (O) 07752-268059 South East Central Railway, Bilaspur (R) 07752-268189 (Fax) Rly – 63292, DOT-414433 (Mobile) 97524-75800, (e-mail) cste@secr.railnet.gov.in Member – 6 (O) 07752-415404 Chief Safety Officer, (R) 07752-415420 South East Central Railway, Bilaspur, (Fax) Rly – 62174, DOT - 415404 (Mobile) 97524-75550, (e-mail) cso@secr.railnet.gov.in Member – 7 (O) 07752-414819 Chief Security Commissioner, (R) 07752-268217 South East Central Railway, Bilaspur, (Fax) Rly – 63328, DOT - 415172 (Mobile) 97524-75700, (e-mail) csc@secr.railnet.gov.in Member – 8 (O) 07752-247047 Chief Medical Director, (R) 07752-247134 South East Central Railway, Bilaspur (Fax) 07752-247041 (Mobile) 97524-75500. Member – 9 (O) 07752-413008 Dy. GM/G & Chief Public Relation Officer, (R) 07752-413009,410414, South East Central Railway, Bilaspur, (Mobile) 97524-75004, (e-mail) dgmg@secr.railnet.gov.in

132

37. LIST OF SCOUT & GUIDE VOLUNTEERS IN RAIPUR DIVISION. Railway –

SN. Name Official Designation & scouting Rank

Working under

Phone No.

1. Manoj Kumar Roy Tech-I &, ASOC/SCWM/WRS/R 98264-52740 2. B.N.S.Kushwaha PGT/BMY,

DOC./S Principal/MHSS/ BMY

9893531673 9752444512

3 Smt. Sangeeta Roy

Jr.Clerk, DOC/G CWM?WRS/R 9300538990 9275594216

4 Ku. M.Venkat Laxmi

Sr.Clerk, DTC/G Sr.DSO/R 9752877557 9406118963

5 Smt. Ch. Maitreyee Tech-III, HWB/G DEE/G/R 9977170905 6 Ku. Gouri

Ishwarmma Guide Captain - 9302655021

0808595609 7 Ch.Srinivas Rao Guard, DTC/G Sr.DOM/R 9926479520

8 Dingesh Singh

Thakur Tech-I, RSL CWM/WRS/R 9827161953

9 M.Gopal Tech-I Asst.Scout Master

CWM/WRS/R 9424229983

10 S.Arun Mudaliar Hd.TTE, Hq. Commissioner

Sr.DCM/R 9926567657

11 Parmanand Sahu Sr.Clerk, Dist. Secretary

Sr.DME/R 8085953477

12 Mantu Lal Sharma

Scout master Sr.Clerk

Sr.DMO/R 9752877515

13 Kishore Mandal RSL, Track Man Sr.DEN(Co.) 9300922076 14 T.Ravichandra

Rao Helper-II, Scout master

Sr.DME/R 8827815953

15 Somesh Ch. Sharma

Helper-II, Asst. SM

Sr.DME/R 9425511026

16 Y.Sudhakar Rao Helper-II, Cub Mater

Sr.DPO/R 9406018843

17 U.V.S.N.Murty Tech-I, RSL CWM/WRS/R 9827910879 18 Prasad Head Clerk, RSL CWM/WRS/R 9752445648 19 k.Sahu Guider - 7869086955 20 Ratan Bahadur Track man, ARSL Sr.DEN(Co.)/R 9827909793

133

SN. Name Official

Designation & scouting Rank

Working under

Phone No.

20 Ch.Gopi Sr.Clerk, SM CPO/BSP 9926887232 21 Prakash Chandra Porter, Rover Sr.DOM/R 9827481347 22 Mano Harkande Private , RSL, - 9329750360 23 Girdhari Rover Raipur 9098196998 24 A.Nageshwar Rao Rover Raipu 9713862287 25 Kishore

harkande ASM BMY 9754231260

26 Jeevan Das Rover BMY 9755634655 27 Digambar Lal ARSL BMY 9827152279

CG State S No Name Scouting

Rank Phone No.

1. Sri Vinod Khandekar State Chief Commissioner

9425247003

2. S.K.Tinguria State Secretary 8103784986 3. Kailsah Ku. Soni SOC (S) 9425254224 4. Sri Shukla AStc(S) 9229429978 5. Smt. Subhro Gupta SOC(G) 9425246499 6. C.L.CHANDRAKAR ASTC(G) 9424167661 7. 8. Ku. Sumti Sashtari STC(G) 07752-657158 9. Smt. Sarita Pandey DOC/G/R 9893319559 10. The Bharat scouts &

Gudies CG State Office 07712236650

11. Kendriya Vidyalaya Raipur Office 0771-2252200 12. Principal Office

Residence 0771-2525300 2528911

38. LIST OF BLOOD BANKS IN RAIPUR & TELEPHONE NOS. SN Name of Blood Bank Telephone No. 1 Red Cross Blood Bank, Raipur. 0771-2880111

0771-2880272 2 City Blood Bank, Vivekanand Ashram,

Raipur. 223749 4096061, 64, 68,2211622 9827122374(M)

3 Bilasa Blood Bank, Shankar Nagar, Raipur.

4009304

4 Sai Sahara Blood Bank, Ghadi Chowk, Raipur.

2551050

5 SSD Blood Bank, Katora Talab, Raipur. 2422980 4053296

6 United Blood Bank, Raja Talab, Raipur. 2426214 7 Sri Suman lal Chandan (Tilda) 07721- 233395,

233610

134

39. Facilities Over stations Of Raipur Division STATION --- DADHAPARHA Tel.No. 07752-286417 1) ROAD MAPS Enclosed 2) List of Doctors Rly. Hospital BSP

District Hosital

07752-247084 07752-247071 07752-226282

3) Fire Brigade Fire Stn. BSP 07752-101 07752-405101

4) Road Transport 98266-88374 5)Tent facility Nil

Tahsildar (BYL) Sr. State Govt. Officer BDO(BYL) Collector (BSP) 07752-223344,227060(O)

07752-223322 (R)

6)

Administrative Officer

SP(BSP) 07752-223330 (O) 07752-223333(R)

7) Police Thana 07752-225961 GRP – 07752-230510,6221 RPF – 07752-247372, 9752876704(M)

8) Boat men Nil 10) Crane & Bulldozer Nil STATION --- BELHA Tel.No. 07752-259400 1) ROAD MAPS Enclosed

Primary Health Centre Mission Hospital

07752-259216 07752-279624-32

2) List of Doctors Dr. Pradhan – 94255-42396 Dr.Manmit Thawait – 96694-84793

Rly. Hospital BSP 07752-247099 3) Fire Brigade Fire Stn. BSP 07752-101 4) Road Transport State Highway 5)Helicopter Landing CHBT Airport 07752-275290.

Tahsildar (BYL) Sr. State Govt. Official BDO(BYL) Collector (BSP) 07752-

223344,227060(O) 07752-223322 (R)

6)

Administrative Officer

SP(BSP) 07752-223330 (O) 07752-223333(R)

7) Police Thana BYL – 07752-259136 GRP/BSP – 07752-230510 RPF/BYT – 07726-223204.

8) Boat men Nil

135

STATION --- DAGORI Tel.No.07752-121134 1) ROAD MAPS Enclosed 2) List of Doctors Rly. Hospital BSP 07752-247099 Primary Health

Centre/BYL 07725259216

3) Fire Brigade Fire Stn. BSP 07752-101 4) Road Transport State Highway 5)Tent facility Nil

Tahsildar (BYL) Sr. State Govt. Official BDO(BYL) Collector (BSP) 07752-

223344,227060(O) 07752-223322 (R)

6)

Administrative Officer

SP(BSP) 07752-223330 (O) 07752-223333(R)

7) NGO Nil 8) Boat men 07712524116 9) STD Nil 10) Crane & Bull dozor Nil STATION --- NIPANIA Tel.No. 07726-240495 1) ROAD MAPS Enclosed

Dr. Ajay Shankar Kanojia, Dr. Ram Kumar Mishra, Rly. Hospital BSP 07752-247099

2) List of Doctors

Primary Health Centre 98271-97050 3) Fire Brigade Nil 4) Road Transport Nil 5)Tent facility Nil

Tahsildar (BYL) Sr. State Govt. Oficial BDO(BYL) Collector (BSP) 07752-

223344,227060(O) 07752-223322 (R)

6)

Administrative Officer

SP(BSP) 07752-223330 (O) 07752-223333(R)

7) Boat men Enclosed .in annexure- 8) NGO Nil 9) STD Nil 10) Crane & Bull dozor Nil

136

STATION --- BHATAPARA Tel.No. 07726-223231, Rly. 77234 1) ROAD MAPS Enclosed

Mission Hospital,Tilda. 07721-233260 Kanwar Nurshing Home 07726-220872,220599 Dr. Jeevan Mal Hospital. 07726- 221415

Adil Hospital 07726-221256 9827105266(Dr.Vikram) 9827178857 (Dr. Verma)

2) List of Doctors

Govt. Hospital BYT BYT 07726-220368 3) Fire Brigade Raipur 07771-101

0771-2421201 4) Road Transport State Road Transport-1 5)Tent facility Ravi Kiraya Bhandar 07726-221497

SDM 07726-220171 Sr. State Govt. Official SDO(P) 07726-220900

Collector (R) 0771-2426024,2426212, 2426024, 2882450

6)

Administrative Officer

SP(R) 0771-2426540,2285004, 2285003

7) RPF OC/BYT 07726-223204 9) STD Available 10) Crane & Bull dozor Nil STATION --- HATHBANDH Tel.No. 07726-273333 1) ROAD MAPS Enclosed

Jibanmal Hospital/TLD

07726-221415 2) List of Doctors

Mission Hospital/TLD 07721-233260 BYT 07726-220368 3) Fire Brigade Raipur 07771-101

0771-2421201 4) Road Transport State Highway 5)Tent facility Nil

Sr. State Govt. Official Tashildar (BYT) 07726-222327 Collector (R) 0771-2426024,2426212,

2426024, 2882450

6)

Administrative Officer

SP(R) 0771-2426540,2285004, 2285003

7) NGO Nil 8) Boat men Nil 9) STD Available 10) Crane & Bull dozor Nil

137

STATION --- TILDA Tel.No. 07721-233961, Rly. 72181 1) ROAD MAPS Enclosed

Mission Hospital, 07721-233260 Desmukh Hospital 07721-233275 Govt.Hospital. 07721-24452,234421

2) List of Doctors

Dr. Talaaria 07721-233111 BYT 07726-220368 3) Fire Brigade Raipur 07771-101

0771-2421201 4) Road Transport State Highway 5)Tent facility Ganesh Kiraya Bhandar 07721-233199

Sr. State Govt. Oficial Tahasildar 07721-233601 Collector (R) 0771-

2426024,2426212, 2426024, 2882450

6)

Administrative Officer

SP(R) 0771-2426540,2285004, 2285003

7) Police Thana Tilda – 07721-233707 Dharsiwa – 07721-268225 Simga – 07726-274229

8) Boat men Nil 9) STD Available 10) Crane & Bull dozor Nil STATION --- BAIKUNTH Tel.No. 07721-261411 1) ROAD MAPS Enclosed

Mission Hospital/TLD 07721-233260 Govt. Hospital. 07721-233544

2) List of Doctors

Century Hospital 07721-261222 BYT 07726-220368 Raipur 07771-101

0771-2421201

3) Fire Brigade

Century Hospital Fire 07721-261222 4) Road Transport State Highway 5)Thana 07721-233707

Sr. State Govt. Official Sarpanch 99771-333621 Administrative Officer Collector (R) 0771-

2426024,2426212, 2426024, 2882450

6)

SP(R) 0771-2426540,2285004, 2285003

7) NGO Nil

138

8) Boat men Nil 9) STD Available 10) Crane & Bull dozor Availble with Century Cement,

Time Office- 07721-261222

STATION --- SILYARI Tel.No. 07721-282295 1) ROAD MAPS Enclosed

Sri S.N.Soni, 07721-262267 Primary Health Centre

2) List of Doctors

MEKAHARA,Raipur 0771-2511201 BYT 07726-220368 3) Fire Brigade Raipur 07771-101

0771-2421201 4) Road Transport State Highway 5)Thana 07721-282271

Sr. State Govt. Official Sarpanch 98261-39602 Collector (R) 0771-

2426024,2426212, 2426024, 2882450

6) Administrative Officer

SP(R) 0771-2426540,2285004, 2285003

7) NGO Nil 8) Boat men Nil 9) STD Available 10) Crane & Bull dozor Nil STATION --- MANDHAR Tel.No .07721-266344 1) ROAD MAPS Enclosed

Dr. V.N.Shukla, 9827155435 Dr. Verma, 9826872572 CCI Hospital, 07721-233237

2) List of Doctors

Mekahara Raipur 0771-2511201 3) Fire Brigade Fire Brigade Control

Room /Raipur 101, 0771-2421201

4) Road Transport Nil 5)Tent facility Nil

Tahasildar,Dharasivan 6)

Sr. State Govt. Oficial BDO ,Dharasivan Collector (R) 0771-

2426024,2426212, 2426024, 2882450

Administrative Officer

SP(R) 0771-2426540,2285004,

139

2285003 7) NGO Nil 8) Boat men Nil 9) STD Available 10) Crane & Bull dozor Nil STATION--- KUMHARI Tel.No. 07821-280249, Rly.76638

STATION ---BHILAI Tel.No. 0788-2356166, Rly.76666 1) ROAD MAPS Enclosed

BIA Nurshing Home 0788-2358899 KAMALA HOSPITAL 0788-2356799

2) List of Doctors

Koruna Missionary. 0788-2356248 BSP Fire Service 0788-2892222,

0788-2892223 Fire Brigade Control Room DURG 0788-2210838

3) Fire Brigade

Fire Brigade Control Room /Raipur 0771-2421201 4) Road Transport NH-6

Goutam Tent House 5)Tent facility Thakur Tent House Collector/Durg 0788-

2322655,2322005 2322002

SP/Durg 0788-2322071,2322003

6) Sr. State Govt. Oficial

Police Station, 07752- 285657 7) NGO Nil

1) ROAD MAPS Enclosed Dist.Hospital, Raipur 0771-2573586 MEKAHARA,Raipur 0771-23919

Dr. Avinash Gupta 07821-2276377

2) List of Doctors

Dr. R.S.chadarkar 07821-2274313 Fire Brigade Control Room /Raipur

101, 0771-2421201

3) Fire Brigade

Fire Brigade Control Room DURG

0788-2210838,2355166

4) Road Transport National Hightway-6 5)Tent facility Patel Tent House

Sr. State Govt. Official Chief Municipal Officer 07821-247255 Collector/Durg 0788-

2322655,2322005 2322002

6)

Administrative Officer

SP/Durg 0788-2322071,2322003

7) Boat men Nil 8) NGO Nagar Palika – 07821-2247255 9) STD Available 10) Crane & Bull dozor Nil

140

8) Boat men Nil 9) STD Available

Available with Century Cement, Maha Laxmi Traders Bhilai 0788-2224202

10) Crane & Bull dozor

Heavy transport Company, BIA 0788-2224458 11) Paramilitary CISF/BIA STATION --- BHILAI NAGAR. Tel.No.0788-2229154, Rly. 75267 1) ROAD MAPS Enclosed

Govt.Dist. Hospital 0788-2322808 P.J.L.N.M. Hospital 0788-2856011 Dr. V.Y.Gupte, sector-7,

2) List of Doctors

Dr. Z.A.Khan, Sector-6 BSP Fire Service 0788-2852222

0788-2852223 3) Fire Brigade

Fire Brigade Control Room DURG 0788-2210838 4) Road Transport Nil 5)Tent House facilit Sangeeta Tent House,

Sr. State Govt. Official SDO Durg Collector/Durg 0788-2322655,2322005

2322002

6) Administrative Officers

SP/Durg 0788-2322071,2322003 7) NGO NIL 9) STD Available

Maha Laxmi Traders Bhilai 0788-2224202 10) Crane & Bull dozor Heavy transport Company, BIA 0788-2224458

11) Paramilitary CISF, Bhilai STATION --- DURG Tel.No.0788-2353266, Rly. 75260 1) ROAD MAPS Enclosed

Govt.Dist. Hospital 0788-2322808 P.J.L.N.M. Hospital 0788-2896976 J.J.Nurshing Home 0788-2323431 Nayak Nurshing Hom 0788-2328893

2) List of Doctors

Gayatri Hospital 0788-2324383 BSP Fire Service

0788-2852222, 0788-2852223

3) Fire Brigade

Fire Brigade Control Room 0788-2210838 4) Road Transport NH 6 & State Highway

Chawala Kiraya Bhandar. M.P.Tent House

5)Tent House facility

Nelson Tent House. Sr. State Govt. Official SDO, SDM & Tahasildar

Collector(DUG) 0788-2322655,2322005 2322002

6) Administrative Officers

SP(DUG) 0788-2322071,2322003

141

7) NGO NIL 8) Boat men Nil 9) STD Avaiable

Maha Laxmi Traders Bhilai 0788-2224202 10) Crane & Bull dozor Heavy transport Company, BIA

0788-2224458

STATION --- KUSUMKASA Tel.No.07748-216043 1) ROAD MAPS Enclosed

Dr. P.L.KALIHARE 07748-259184 2) List of Doctors BSP Mines DRZ 07748-283717 DURG 0788-2210838 3) Fire Brigade DRZ 07748-284155

4) Road Transport DUG-DRZ ROAD 5)Thana 07748-285740

Sr. State Govt. Official SDM DRZ 07748-284403 Collector(DUG) 0788-

2322655,2322005 2322002

6)

Administrative Officer

SP(DUG) 0788-2322071,2322003

7) NGO NIL 8) Boat men NIL 9) STD NIL 10) Crane & Bull dozor NIL STATION --- BALOD Tel.No.07749-222006 1) ROAD MAPS Enclosed

Civil Hosiptal 07749-222179 Dr. S.P.Agrwal 07749-222025 Dr. Pradeep Jain 07749-222130 Dr. Anil Agrwal 07749-222033

2) List of Doctors

Dr. R.N.Dubey 07749-222124 DURG 0788-2210838 3) Fire Brigade DRZ 07748-284155

4) Road Transport DUG-DRZ ROAD 5)Tent House facility Gangotri Kriya

Jai Bharat Kriya 07749-22165 07749-222113

SDM 07749-222043 Sr. State Govt. Official Chairman Nagar Palika 07749-222008

07749-222167 Collector (DUG) 0788-

2322655,2322005 2322002

6)

Administrative Officer

SP(DUG) 0788-2322071,2322003

7) NGO JCI 8) Thana 07749-222003

142

9) STD Available. 10) Crane & Bull dozor NIL STATION --- LATABOR Tel.No.07749-257172 1) ROAD MAPS Enclosed

Civil Hosiptal (BXA) 07749-222179 2) List of Doctors Dr. S.P.Agrwal(BXA) 07749-222025 DURG 0788-2210838 3) Fire Brigade DRZ 07748-284155

4) Road Transport DUG-DRZ ROAD 5)Tent House facility NIL

Sr. State Govt. Official Sarpanch 9630735819 Collector (DUG) 0788-2322655,2322005

2322002

6) Administrative Officer

SP(DUG) 0788-2322071,2322003 7) Thana 07749-222003 8) Boat men NIL 9) STD NIL STATION --- MARODA Tel.No. 0788-2265208 1) ROAD MAPS Enclosed

Govt.Dist. Hospital (DUG) 0788-232808 P.J.L.N.M. Hospital (DUG) 0788-289976 J.J.Nurshing Home (DUG) 0788-323431

2) List of Doctors Sri P.C.Dubey – 94255-57628

Nayak Nurshing Home (DUG) 0788-2328893 3) Fire Brigade DURG 0788-2210838 4) Road Transport DUG-DRZ ROAD 5)Tent House facility BALAJI TENT HOUSE /SECTOR-6

Sr. State Govt. Official Tahsildar(DUG) Collector (DUG) 0788-

2322655,2322005 2322002

6) Administrative Officer

SP(DUG) 0788-2322071,2322003

7) Thana 0788-2275914 8) Boat men NIL 9) STD Available 10) Crane & Bull dozor NIL

143

STATION --- RISAMA Tel.No. 0788-2111555 1) ROAD MAPS Enclosed

Govt.Dist. Hospital (DUG) 0788-232808 2) List of Doctors P.J.L.N.M. Hospital (DUG) 0788-289697

3) Fire Brigade DURG 0788-2210838 4) Road Transport DUG-DRZ ROAD 5)Tent facility NIL

Sr. State Govt. Oficial Tahsildar(DUG) Collector (DUG) 0788-

2322655,2322005 2322002

6) Administrative Officer

SP(DUG) 0788-2322071,2322003

7) Thana 0788-2611483 8) Boat men NIL 9) STD NIL 10) Crane & Bull dozor NIL STATION --- GUNDERDEHI Tel.No.0788-2628277 1) ROAD MAPS Enclosed 2) List of Doctors Govt. Hospital 0788-2628132

DRZ 07748-284155 3) Fire Brigade DUG 07748-2210838

4) Road Transport DUG-DRZ ROAD 5)Tent House facility BHARAT TENT HOUSE

Sr. State Govt. Official SDM 07749-222043 Collector (DUG) 0788-

2322655,2322005 2322002

6) Administrative Officer

SP(DUG) 0788-2322071,2322003

Chairman Nagar Palika 9893727074 7) Thana 0788-2101088 8) Boat men NIL 9) STD NIL 10) Crane & Bull dozor NIL

144

STATION --- DALLIRJARAH Tel.No.07748-284154 1) ROAD MAPS Enclosed

BSP Mines,DRZ 07748-286717 Shaheed Hospital 07748-285869 Railway Hosp DRZ 07748-216102 Govt Hospital 07748-286060 Pushpa Hospital 07748-216055

2) List of Doctors

SBM Hospital 07748-285903 3) Fire Brigade DRZ 07748-284155

DUG-DRZ ROAD 4) Road Transport Rajhara Tour & Travelars

07748-283776

CHAWALA KIRAYA 07748-283188 RAJHARA KIRAYA 07748-283464 Vijay Kiraya 07748283724

5)Tent House facility

UTTAM KIRAYA 07748-283575 SDM 07748-284403 Sr. State Govt. Official Chairman Nagar Palika 9893602204 Collector (DUG) 0788-2322655,2322005

2322002

6)

Administrative Officer

SP(DUG) 0788-2322071,2322003

7) Paramilitary CISF, Rajhara Mines ,DRZ 7) NGO JCI, Durga Seva Samiti 8) Thana 07748-285740 9) STD Available 10) Crane & Bull dozor NIL STATION--- ABHANPUR Tel.No. 0771-2774229 1) ROAD MAPS Enclosed

Dr.H.N.Tiwari, 0771- 277462

Dr. S.Kukreja, 0771-2774219 Dr. Bagle, 0771-2774212

2) List of Doctors

Dr.S.L.Chandrakar, 0771-2774510 3) Fire Brigade Raipur 07771-101

0771-2421201 4) Road Transport NH-43 5)Tent facility NIL

Sr. State Govt. Official Tahasildar 0771-2774204

Collector (R) 0771-2426024,2426212, 2426024, 2882450

6)

Administrative Officer

SP(R) 0771-2426540,2285004, 2285003

7) Boat men NIL 8) NGO NIL 9) STD Available 10) Crane & Bull dozor NIL

145

STATION --- DHAMTARI Tel.No. 07722-237609 1) ROAD MAPS Enclosed

Mission hospital 07722-240362,240111 Dist. Govt. hospital 07722-237748,237779

2) List of Doctors

Shah nursing home 07722-237094 3) Fire Brigade Dhamtari 07722-240701 4) Road Transport NH-43

Ekta Tent House 07722-232036 5)Tent House facility Amrit kiraya bhandar 235403.

Sr. State Govt. Official Collector 07722-237592,237114,

237593

6) Administrative Officer

SP 07722-238265,2326601- 602

7) NGO NIL 8) Boat men NIL 9) STD Available 10) Crane & Bull dozor NIL STATION--- RAJIM Tel.No. Not Provided 1) ROAD MAPS Enclosed

Govt.Hospital Vidhya sagar hospital. 07701-233659 Kar nurshing home 07701-233020 Shah nurshing home 07701-233010

2) List of Doctors

Chattisgarh hospital 07701-234179. Rajim 07701-233468 3) Fire Brigade Dhamtari 07722-240701

4) Road Transport State Highway Punjab kirya bhandar 07701-233197 5)Tent facility Chawala kiraya bhandar. 07701233326

Sr. State Govt. Official Tahsildar Collector (R) 0771-

2426024,2426212, 2426024, 2882450

6) Administrative Officer

SP(R) 0771-2426540,2285004, 2285003

7) Boat men NIL 8) NGO NIL 9) STD Available 10) Crane & Bull dozor Nil

146

40. Gist Of Non Railway Organisation At a Glance Telephone Numbers of Civil Authorities

Raipur STD Code -0771

DURG STD Code -0788

Dhamtari STD Code –07722

Bilaspur STD Code –07752

Mahasamund STD Code –07723

Indian Red Cross Society- 0771-4064351, 4064352, 4064353 Chhattisgarh State Branch, Raipur jkT; Lrjh; ck<+ fu;a=.k d{k - 5080593, 5034823, 2221242

Fire Brigade Bharat Petroleum BIA-3 0771-2420043, 2421201 Dy. Manager of Operation 0788-2281127, 2410890

Designation Office Residence Mobile Collector 2426024 2882450 - Suptd. of Police 2285004 2285003 - Chief Medical Officer 2535315

2535304 - -

Designation Office Residence Mobile Collector 2426024 2882450 - Suptd. of Police 2322071 2322003 - Chief Medical Officer 2322808 -------- -

Designation Office Residence Mobile Collector 237592 237593 - Suptd. of Police 238265 2326601 Chief Medical Officer 237779

232800 238454 232805

Designation Office Residence Mobile Collector 223344 223322 - Suptd. of Police 223330 223333 - Chief Medical Officer 271566

271565 244820 9425229717

Designation Office Residence Mobile Collector 222540 222063 9425532380 Suptd. of Police 223500 223200 9479192300

147

LIST OF TELEPHONE NO. OF COMMISSIONERS / COLLECTORS

SN Name Division STD Code Phone 1 Shri.Manohar Pandey Raipur 0771 0771-2536660 2 Shri.Rajendra Prasad Jain Bilaspur 07752 07752-220564 3 Shri.K.Sreenivasulu Baster 07782 07782-231190 4 Shri.Maheshwar Sai Painkra Surguja 07774 07774-241401

SN Name District STD Code Phone No. 1 Shri.Rajat Kumar Bijapur 07853 22022 2 Shri.M.S.Paraste Bastar 07782 222693,222304 3 Shri.Sonmoni Borah Bilaspur 07752 223344,227060 4 Shri.R.Prasanna Dantewada 07856 252455 5 Shri.P.Sangeeta Dhamtari 07722 237592 6 Shri.Ram Singh Thakur Durg 0788 2322655,2322005 7 Shri.Brajesh Chandra Mishra Janjgir-

Champa 07817 222208

8 Shri.Surendra Kumar Jaiswal Jashpur 07763 223226 9 Shri.N,K,Khakha North Bastar,Kanker 07868 241222 10 Shri.R.Sangeeta Kabirdham, Kawardha 07741 232134 11 Shri.Ritu Sain Koriya 07836 232721 12 Shri.Rajpal Singh Tyagi Korba 07759 222886 13 Shri.Alarmelmangai Mahasamund 07723 222540 14 Shri.Ashok Kumar Agarwal Raigarh 07762 222103 15 Shri. Rohit Yadav Raipur 0771 2426024,2426212 16 Shri.Pardeshi Siddhartha Komal Rajnandgaon 07744 226236 17 Shri.Kamal Preet Surguja 07774 220701 18 Shri.Lakhan Singh Ken Narayanpur 07781 252216

148

mau#yamaM~I saicavaalaya

AiQakarI ka naama

pdnaama

kayaa-laya inavaasa durBaaYa

pO@sa

EaI pIºjaa^ya ]mmaona mau#ya saicava

2221207,2221208,4080207

4050977,2881004 98266-22633

-

EaI saunaIla ivajayavagaI-ya sTa^F AaFIsar

2221208,4080207,2221207

96696-85278 -

EaI Aarº koºsvaistk AnauBaaga AiQakarI

4080730 4269342 96264-23917

-

EaI p`dIp qambaI inaja saicava

2221208,4080207,2221207

2282145 97521-52087

-

EaI DIº esa ºvamaa- inaja sahayak

2221208,4080207,2221207

94242-27281 -

EaI ena ºkoºAsavaala p`mauK saicava

2221338,4014145, 2331335 2221447

EaI saunaIla kumaar kujaUr saicava

2221020,4080349 2425091 -

EaI Da^ dugao-Sa cand` imaEaa saicava

4080017,2221409 2253766 -

EaI eº enaº]paQyaaya saicava

2221331,4080390 9425210344 -

EaI Amana kumaar isaMh

4080793 - -

149

saicava EaI enaºkoºSau@la saMyau@t saicava

2221330,4080330 94252-16522 -

EaI esa ºpI ºsaaorI saicava

4267513 94255-15822 -

EaI eº koº imaEaa saicava

4074173 98266-82077 -

150

151

152

43. ROAD & RAIL MAP OF BILASPUR-RAIPUR-DURG SECTION

153

44. DURG-DALLIRAZAHARA (BG) SECTION & RAIPUR-DHAMTARI-RAZIM (NG) SECTION

154

45. National Disaster Response Force (NDRF) Ministry of Home Affairs, Government of India has formed National Disaster Response Force (NDRF) at the eight selected location in the country for dealing with relief and rescue operations related to all types of disasters. As per Disaster Management Act 2005, various Ministries and departments under Government of India, should join hands for mutual assistance in case of a disaster. Assistance from local Government and non-government agencies is invariably required by the Railway Administration for prompt relief and rescue operation in case of disasters affecting railways. Assistance of NDRF could be of great help to the Railways in major disasters. Details of 8 NDRF battalions are as under – HQ/DG/NDRF

Name Desig. STD Code Office Telephone

Mobile/ Residence

Shri Rajiv IPS, DG

011 26712851 9818916161 011-23386566

Shri Mukul Goel IPS, IG

011 26160252 9871115726 011-26112014

Control Room 011 011

26107953 26105912(FAX)

- -

Name/Desig. Of the Commandant

NDRF Battalions

STD Code Office Telephone

Mobile No. Telefax Address

Sri C.P.Saxena, Commandant

1st Bn NDRF

0361 2840284 2843555

09435545951 09435545949

0361-2840284

128th BSP, Guwahati (Assam )

Sri Sukhdev Raj Commandant

2nd Bn NDRF

,106th BSF

033 252644302 09434742836 0943472966

033-25264394

Kolkata(West Bengal)

Sh. P.S.B.Nair Sr. Commandant

DM-2 CISF,4th

Bn. NDRF (NDRF)

04177 203050 246269

09442105069 09442105169

2426594 246633, 246644

Po-Suraksha Campus Arrakonam, Distt. Vellore, TN-63452

Sh. Arun Kumar Commandant

3rd Bn NDRF

,DM-1 CISF

0671 2879710 09437964571 09437694574

2879710 PO-Mundali, Cuttack, Orissa-454006.

Sh. R.C.Meena Commandant

146 Bn. CRPF

(NDRF)

079 23202540 23202539

09427304218 09427304100

23201551 Chilora Road, Gandhinagar, Gujrat-382042.

Sri Alok Awasthi Commandant

145 CRPF, 6th Bn NDRF

02114 231245 09423506765 09423578446

231265 231509

Pune (Maharashtra)

Sri R.K.Verma Commandant

27th ITBP, 7th Bn NDRF

0164 2246030 2246570

09417802031 09417802032

2246570 Bhatinda(Punjab)

Sri J.P.Yadav Commandant

6th ITBP, 8th Bn NDRF

0120 2351101 2351102

09968610011 2351087 2351105

Greater Noida (U.P.)

155

Zonal Railways should get in touch with NDRF officers at the nearby NDRF locations to have the first hand knowledge of the resources available with them and also familiarize NDRF task force with railway related disaster situations and expose them and to the issues relevant to rescue and relief of passengers during railway accident. Railways may also associate NDRF in the full-scale exercise that is held once every year. Zonal railways nearest to the respective NDRF battalion locations may coordinate with them accordingly. There are no charges for availing the services of NDRF except the rail transportation which railways may provide at their cost for attending to rail accidents. Railways may also have to provided the rail transportation logistics for transporting NDRF in case of non-railway exigencies. Board have also empowered Divisional Railway Managers to directly requisition the relevant NDRF battalion for relief and rescue operation depending upon the gravity of situation so that their services could be made available expeditiously at the time of major railway disasters without any loss of time . However requitioning of NDRF should be judicious and NDM control room under ministry of home affairs (Tele No 011-2392885 Fax No. 011-23093750) and security control room (Tele –fax No.011-23387981 FAX No. 011-23303983) and safety cell (Tele –fax No 011-23382638) in the office of Railway Board must be kept informed. This is issued in consultation with National Disaster management Authority (NDMA) having the administrative control of NDRF. Action taken in this regard may be advised for the information of the board.

Sd/- (Amitabh)

Director (Safety) Railway Board.

156

46. Availability of DM Equipments at NDRF Bn. Mundali:

S/N NOMENCLATURE A/U QTY REMARKS 1. Non Rebreather Mask (MFR-1 KIT) Nos 27 2. Nasal Canula (MFR-1 KIT) Nos 05 3. Connector of Oxygen Delivery System

(MFR-1 KIT) Nos 08

4. Flow Meter (MFR-1 KIT) Nos 02 5. Pocket Mask (MFR-1 KIT) Nos 04 6. Hard Kit Box (MFR BOX) (MFR-1 KIT) Nos 02 7. Sphygmomanometer cuff (MFR-1 KIT) Nos 04 8. Stethoscope (MFR-1 KIT) Nos 04 9. Trauma Scissors (MFR-1 KIT) Nos 03 10. Orophyrangeal Air way (MFR-1 KIT) Nos 05 11. Child Birth Kit (MFR-1 KIT) Nos 02 12. Mannequin (Adult) (MFR-1 KIT) Nos 05 13. Long Back Board (MFR-1 KIT) Nos 02 14. Sort Back Board (MFR-1 KIT) Nos 01 15. Cargo Box Beckelite (MFR-2 KIT) Nos 01 16. Manikin (Infant) (MFR-2 KIT) Nos 10 17. Neck Collar (MFR-2 KIT) Nos 15 18. Manikin Adult Chest (MFR-2 KIT) Nos 05 19. Splints (MFR-2 KIT) Nos 24 20. Back Board Strips (MFR-2 KIT) Nos 06 21. MFR BAG (MFR-2 KIT) Nos 02 22. Bag Valve Mask (MFR-2 KIT) Nos 10 23. Ventilator Machine (with chute) Nos 02 24. Rolling Pipe Nos 10 25. Belcha Nos 02 26. Electric Rotary Rescue Saw with one abrasive

Blade and Diamond tip Blade Nos 02

27. Chain Saw with Chain Nos 02 28. Power Drill Machine with one set Bit worden Nos 04 29. Crow Bar Small Nos 03 30. Crow Bar Medium Nos 04 31. Framing Square Nos 08 32. Hoist/come Along Nos 04 33. Circular Saw (Hitachi) with one Blade Nos 01 34. Circular Saw (Dewalt) with one blade Nos 01 35. Level 24” Nos 08 36. Extension cable with Iron stand Nos 04 37. Bolt Cutter Small Nos 04 38. Bolt Cutter (Big) Nos 03 39. Hydraulic Jack (20 ton) Nos 04 40. Claw Hammer Nos 08

157

41. Hammer Sharp edge Nos 04 42. Carpenter Hammer Nos 04 43. Sledge Hammer (Small) Nos 08 44. Sledge Hammer (Big) Nos 08 45. Fireman Axe Nos 04 46. Inspection Lamp with Holder Nos 04 47. Chain Saw Spanner Nos 01 48. ‘D’ Spanner (10x12) Nos 02 49. ‘ D’ Spanner Nos 01 50. Plug Spanner Big Nos 02 51. Chipping Hammer with Bit Nos 04 52. Rotary Hammer Drill with Bit Nos 04 53. Reciprocating Saw Nos 04 54. Pry Bar Nos 04 55. Safety Jacket Nos 02 56. Mega Phone Nos 02 57. Rotary Rescue Saw Partner 3000 with on

Diamond Tip Blade Nos 01

58. Rotary Rescue Saw K-12 with one Diamond Tip Nos 01 59. Rotary Rescue Saw (Gasoline Operated) with

one diamond tip blade Nos 01

60. File Nos 04 61. Wise Grip Nos 02 62. Tin Snips Nos 04 63. Screw Driver Set 03 64. Hacksaw with Blade Nos 04 65. Hand Saw Nos 04 66. Cutting Pliers Nos 04 67. Spike Booster Small Nos 04 68. Spike Booster Big**** Nos 02 69. Chisel Nos 06 70. Generator (Petrol Operated) Nos 02 71. Generator Set (Kerosene Operated) Nos 03 72. Pick Axe Nos 02 73. Spark Plug Spanner Nos 04 74. ‘Y’ Wrench Nos 05 75. ASKA Light Nos 02 76. Dragon Light Nos 10 77. Life Jacket with light and whistle Nos 75 78. Life Buoy Nos 62 79. Rope Manila Mtrs 250 80. Fishing Net Nos 06 81. Polythin Sheet Black Mtrs 550

158

Flood Rescue Equipments

SL NO NOMENCLATURE A/U QTY REMARKS 01 OBM Inflatable Motor Rescue Boat Nos 72 02 Fiber Boat (Savior) with OBM Nos 06 03 Life Buoy Nos 62 04 Life Jacket Nos 75 05 Fishing Net Nos 06 06 Manila Rope Mtr 250 07 Under Water Breathing Apparatus Nos 12 08 Deep Diving Suit & Boot Set 12 09 Swimming Raft without OBM Nos 08 10 Floating Pump Nos 06 7. ADDRESS & TELEPHONE/MOBILE NOS. OF THE OFFICERS OF COMMISSION OF RAILWAY

SAFETY: SN Name & Designation Office & Residence 1 Sri Pranab Kumar Sen, C.C.R.S,

Lucknow, STD Code – 0522. (O) 2614507, FAX – 2626608, (R) 22387702 Rly - 23-290 (NR) Rly – 31-570 (NER)

2 Sri Prashant Kumar, CRS/Western Circle, Mumbai STD code – 022 Email – crsw@wr.railnet.gov.in

(O) 22034351, FAX – 22034351, Rly – 22694 (WR), (R) 22020304, Rly. 54951 (CR) Churchgate Station Building Annex (2nd Floor) Maharshi Karve Road, Mumbai – 400020.

3 Sri Sudhir Kumar CRS/Central Circle, Mumbai STD – 022

(O) 22056058 (R) 22045495, Rly. 54950 (CR) Rly. 22695 (WR) Churchgate Stn Building Annex (2nd Floor) M.K.Road, Mumbai.

4 Sri R.K.Kardam (Looking after) CRS/Eastern Circle Kolkata. STD – 033. Email crsec@er.railnet.gov.in

(O) 22483945, Rly. 27061 (FP), DOT – 22227061. New Koilaghat Building, 14, Strand Road, (12th Floor) Kolkata 700001.

5. Sri Balbir Singh CRS/South Eastern Circle, Kolkata. STD – 033 Email crssec@er.railnet.gov.in

(O) 22484858, (O) 22227062, (R) 24483530 Rly. NKG 27060, FAX – 22105514, GRC (O.S) 44604 (SER), New Koilaghat Building, 14, Strand Road, (12th Floor) Kolkata 700001.

6. Sri Balbir Singh, A/C CRS/Northeast Frontier Circle, Kolkata. STD – 033 Email crssec@er.railnet.gov.in

(O) 22481493, Rly. 27060 (FP) New Koilaghat Building, 14, Strand Road, (12th Floor) Kolkata 700001.

7. Sri K.J.S.Naidu CRS/Southern Circle, Bangalore STD caode – 080. Email crsscsbc@sr.railnet.gov.in

(O) 22260650, FAX 080-22260650, Rly. 53200 (SR) (R) 22265926 Rly. 53702 (FAX) 7, Seshadri, Gandhinagar, Bangalore 560009.

159

8. Sri R.P.Agrawal CRS/South Central Circle, Secunderabad. STD code – 040. Email crs@scr.railnet.gov.in

(O) 27820104, (O) 27786980, (R) 27003363 Rly. 86980 (SCR), Rly. 86979 (SCR), Opp. Rail Nilayam, Sarojini Devi Road, Secunderabad PIN 500071.

9. Sri R.K.Kardam CRS/North East Circle, Lucknow STD code – 0522.

(O) 2234515, (F) 2234538, (R) 2235232 Rly. 23291 (NR), Rly. 31571 (NER, DRM/N.Railway Bidg, Kucknow 226001.

10. Sri Bhupender Singh, CRS/Northern Circle, New Delhi STD code – 011. Email crs@nr.railnet.gov.in

(O) 26886589, (R) 26111385, Rly. 54752, Rly. 54753. Delhi Sfdarjung Rly. Station (Near CRIS) Chanakyapuri, New Delhi 110021.

15. Sri P.R.Izardar, Dy.CRS(S&T)/Lucknow

(O) 2623191, Mobile – 09415501536. Rly. 23214, NE 31263-25-296

16. Sri P.K.Biswas, Dy.CRS(S&T)/Kolkata

(O) 22105514, (R) 24457796, Rly. - 27063.

17. Sri. A.N.Toke, Dy.CRS(S&T)/Mumbai

(O) 22097608 (CR) 54951, (WR) 22693

47. LIST OF ICE FACTORIES IN RAIPUR DIVISION:

1. Adarsh Ice Factory CP: Mr. Kamal Khatri 93291-28200 (M) Ganjpara Gali No. 2, 0771-2411020 Raipur 2. Ashirwad Ice Factory CP: Mr. Vijay Khatri 98271-68844 (M) Ganjpara, Nemichand Gali No. 1, Raipur 3. Kishan Cold Storage 93291-04988

IndArea Bhanpuri 4090078,2523132 Raipur.

4. Ricky Sibbal Cold Storage 94252-04427 Aloo Pyaj Mandi 3098350,4025185 Bilaspur