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8/10/2019 SEC UC Kick-Off - Day-1&2 v0.3.ppt
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Cisco Confidential 2012 Cisco a nd/or its affiliates. All rights reserved. 1
Saudi Electric Company
Granada ProjectUC Workshop !A" 1 # 2
$aroon %aees&et'ork Cons(lting )ngineer *haraees+cisco.co,-
A(g 1 2012
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Agenda !a 2 "eetingPlace and e&E' Solution
Cisco !nified Presence
Des(top Client Deployment #uidelines
iFi Softclient Deployment #uidelines
$ % A
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3ntrod(ctions
Cisco )eam
$aroon %aees *UC &C) and !esign 4ead-
!iaa $(ssein *P5-
A6d(lrah,an Al 5oai7el
S*" )eam
$ani Al 8aher *Project 4ead-
$(ssa, Alha,arsheh *UC Project )ngineer-
Ah,ed A49:ado(,i
5oha,ed ;hair
SEC )eam
5eshal Al9
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Workshop >6jectives
?rief introd(ction of relevant 3P8/UC 8echnolog %e7(ire,ent discover and design session for 3P8/UC sol(tion
8he o(tp(t of the 'orkshop 'ill 6e the inp(t for the 3P8/UC 44!
8o (nderstand @)C Granada project 3P8/UC re7(ire,ents
8o (nderstand ,ore a6o(t the @)C eisting voice set(p
%o(nd ta6le disc(ssion on the design and architect(re optionsproposed
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@)C Granada Project Portfolio
3ntegration 'ith )isting 5ega Cl(ster
Application irt(aliDation *UC on UC@-
3P $ard Phones *5(ltiple 8pes- @oft9
clients for PC and Cell phones
oice # Unified 5essaging *Unit
Connection-
3P 8elephon *CUC5 E.=-
Use 42 # 4 @'itching and 3P &et'ork
As A Platfor,
Presence *Cisco Unified Presence-
5eetingPlace 'ith We6) 3ntegration
o3P GW 3nterface 'ith @8C @3P
8r(nks and @)C 4egac P?F
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!C
Ser+ices
!C Processing
Agents
#ateway/
Sur+i+a&le,emote
PS)N/IP
#ateway
%
"edia
,esources
!C
Endpoints
Comms
Endpoints
PS)N
AN
Aggregation
,outer
*ranch
,outerDistri&ution/
Core Switch
Campus
*ranch
IP AN
Access
Switch
Access
Switch
@)C 3P8/UC Co,ponents
-oicemail %!nified
"essaging
Attendant
Console on
C!C
."L Ph
Sr+s
No+ate(0
LDAPDirectory
.code
!C Applications
!C Infrastructure
Networ( Infrastructure
E'tension
"o&ility and1ther IP)
Nati+e Sr+s
Customer
Care
"eeting
Place
C!C
!C on !CS
8he
Col(red/$ighlight
edite,sare
incl(dedin@)C
Granada?o:
C!P
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@)C )isting 3P8/UC @et(p
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!eplo,ent 5odel for @)CCl(stering over the WA& *CoW-
@ingle Unified C5 Cl(ster
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Dedicated -oice/-ideo Lin(
!eplo,ent 5odelsCl(stering over the WA& *CoW-
Unified C5 servers in a cl(ster separated 6 WA& for spatial red(ndanc
Applications ,a 6e located at each site th(s separated 6 WA& @ingle point of ad,inistration feat(re transparenc *e.g. )tension 5o6ilit- (nified dial plan
@)C 'ill have a dedicated link for o3P and UC traffic 6et'een $: and Granada
5ai,(, E09,s ro(nd9trip dela 6et'een an t'o Unified C5 across the WA&
5in of 1.= 56ps for 3CC@ signaling for each 10000 ?$CA 6et'een sites
5in of 1.= 56ps for data6ase and other inter9server traffic for ever s(6scri6er server re,ote to P(6
5ai,(, of eight active locations
!nified C" Cluster
,iyadh 3$SEC #ranada)otal */ ,e7uired
8 9:; "&ps &w
#ranada and 3$
Applications
-mail5 C!P5 "P60
"o&ily Lin(
S)" Lin(s
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Synergy with the Networ(Infrastructure
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Ca,p(s UC &et'orksI$ierarchical &et'ork !esign
Access/!istri6(tion/Core hierarchJeach laer has specific
role
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Ca,p(s UC &et'orksI8he Access 4aer
-LANS Do Not Span Access Switches
$oS )rust *oundaries
$oS "ar(ing % Classification
$ueuing
Networ( Access Control
Automatic Phone Disco+ery
Power o+er Ethernet
-oice -LAN Allocation
"ultiple Security Features
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UC Ca,p(s &et'orksI8he Access 4aer
Data -LAN ID = 4>-oice -LAN ID = 44>
Nati+e -LAN?NoConfiguration ChangesNeeded on PC
@>:4$ Encapsulationwith @>:4p Layer CoS
oice and !ata 4A&s
@eparate oice and !ata 4A&s create partitioned 6roadcast do,ains in separate 3Ps(6nets. Phone 4A&s to not span ,(ltiple s'itches.
Cisco !iscover Protocol *C!P- 'ill 6e (sed d(ring Phone 6oot (p to config(re oice4A& 3! so it 'ill 6e ena6led on Access )thernet @'itches
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3P Addressing and 4A& design Agree 'ith 3nfrastr(ct(re 8ea, to provide the 3P address ranges for UC @erver 4A&s and
3P Phone 4A&s fro, the private range
8'o separate 4A&s in !C for UC applications servers. 3t can go 6ehind
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Ca,p(s :o@ Considerations)sta6lishing 8r(st ?o(ndaries
41ptimal )rust *oundary )rusted Endpoint
A de+ice is trusted if it correctly classifies pac(etsPhone will supply $oS mar(ed traffic
-oice *earer with CoS ; and DSCP 95 -oice Signaling CoS and DSCP 5 Data from PC CoS > and DSCP >
Su&optimal )rust *oundary1nly use if access switch cannot perform classification
1ptimal )rust *oundary !ntrusted Endpoint
SiSi
Endpoints Access Distri&ution Core AN Aggregators
)rust *oundary
4
For scala&ility5 classification should &e done as close to the edgeas possi&le
)he outermost trusted de+ices represent the trust &oundary
)o &e Agreed with LAN
)eam
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:o@ in the Ca,p(s8raffic Profiles and %e7(ire,ents
Latency G 4;> ms
2itter G > ms Loss G 4H
1neay ,e7uirements
Smooth
*enign
Drop sensiti+e
Delay sensiti+e
!DP priority
-oice
*andwidth per Call
Depends on Codec5
Sampling,ate5and Layer "edia
*ursty
#reedy
Drop sensiti+e
Delay sensiti+e
!DP priority
-ideoConf
Latency G 4;> ms
2itter G > ms Loss G 4H
1neay ,e7uirements
IP/-C 3as the Same
,e7uirements as -oIP5
*ut 3as ,adicallyDifferent )raffic Patterns
* -aries #reatly0
Smooth/&ursty
*enign/greedy
Drop insensiti+e
Delay insensiti+e
)CP retransmits
Data
Data Classes
"issionCritical Apps)ransactional/Interacti+e Apps
*ul( Data Apps
*est Effort Apps Default0
)raffic Patterns for
Data -ary Among
Applications
I)! #:44 J,ecommendationK >4;>
msec 1neay Delay For -oice
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)na6ling :o@ in the Ca,p(sCiscoKs Approach to :o@
Campus *ranch 1ffice
!nified C"
Cluster
S,S)
,outer
IP AN
PS)N
Classification "ar( the Pac(ets with a Specific Priority Denoting a,e7uirement for Class of Ser+ice from the Networ(
)rust *oundary Define and Enforce a )rust *oundary at the Networ( Edge
Pro+isioningAccurately Calculate the ,e7uired *andwidth
for All Applications Plus Element 1+erhead
SchedulingAssign Pac(ets to 1ne of "ultiple $ueues *ased on
Classification0 for E'pedited )reatment through the Networ(
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Codec @election G(idelines
3t is al'as reco,,ended to li,it the n(,6er of codecs in thenet'ork
avoid transcoding of Codecs
Use lo' 6and'idth codecs across WA&
Use high 6and'idth codecs 'ithin 4A&
%eco,,ended codecs 'ith high 5o@I
G.11I E0 ;6ps
G.2HI 2 ;6ps
4ocation 6ased CAC is advised
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oice over Wireless 4A&
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oW4A& !esign G(ideline
Create separate @@3! for oice over W4A& controlled 6 the Wireless Controller
Wireless 4A& Cell ?o(ndaries shall 6e designed in a high availa6ilit ,anner
8he pri,ar ,echanis, for providing %< high availa6ilit is cell 6o(ndar overlap
3n general a cell 6o(ndar overlap of 20O to 0O on non9adjacent channels is reco,,ended to provide highavaila6ilit in the 'ireless net'ork.
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!C on !CS Architecture
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irt(al !ata Center >vervie'@erver irt(aliDation
!C Application !C Application !C Application
-"ware ES.i 5 !nified Computing System
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irt(al 3P8/UC !eplo,ent ?(ilding
?locks8hinking o(tside the *5C@- ?o
!eplo,ents have 6een 6ased on singleapplication 5C@ servers
irt(aliDation allo's ,(ltiple irt(al 5achines to
access co,,on $W reso(rces
?(ilding 6locks change fro, phsical serversK toQ5sR
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!CS C4> " -CDShared Apps0
!CS C...
4A&P@8&/
P88
Ne'us
%est of3ntranet
"anagement9UC@ 5anager9 v@phere/vCenter
3yper+isor
-irtual !C Apps
irt(aliDed UC Architect(re&oteI 4ocal @torage 'ill
6e (sed
!CS C4> " -CDShared Apps0
!CS C4> *undle
Dedicated for "P
Ne'us
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-"ware -irtualiation
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irt(aliDation 'ith 5'are )@Fi$pervisor
Architect(ral @hift &e' 5odel
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hy ES.i 1nlyB
Appliance 5odel 5'are )@Fi is designed to ,ake the server a co,p(tingappliance.
Perfor,ance 5'are )@Fi 6ehaves ,ore like fir,'are than traditionalsoft'are.
@ec(re 5'are )@Fi does not s(pport a privileged accessenviron,ent like the @ervice Console *root access- of5'are )@F.
Agents drivers and script eec(tion is not posi6le 'ith )@Fi
UC on 5'are )@Fi
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-"ware +Sphere Client
8hick client do'nloaded to Windo's PC
!irectl ,anages each 5'are )@Fi host*5odel A- 8his ,odel 'ill 6e (sed for c(rrentproject
-"ware +Center Ser+er
Windo's server r(nning vCenter
Provides central point of config(rationprovisioning and ,anage,ent
v@phere Client connects to 5'are vCenter@erver to centrall ,anage all )@Fi hosts
*5odel ?-
Customer strategy will depend on num&erof ES.i hosts &eing deployed
Is -"ware +Center re7uired for Cisco!CB
3t depends S Ans'er later in the slides
+Center Ser+er
+Sphere Client
+Sphere Client
A
*
4
4
4
4
5'are 5anage,ent
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UC on UC@ @ol(tion for @)C
Product !sers +CP! ,A" +Dis( +NICCUC5 E.= =00 2 B G? 2 E0 G? 1 v&3C
Ucn E.= =000 2 G? 2 200 G? 1 v&3C
CUP E.= 2=00 2 G? 1 E0 G? 1 v&3C
5eetingPlaceE.=
!edicatedUC@ @erver
9 do 9 9 do 9 9 do 9
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SEC -" 1-A Distri&ution
!CS C4>" -CD O4
CPU91 CPU92
Core1 Core2 Core Core Core= CoreB Core1 Core2 Core Core Core= CoreB
CUC5 5 >As
5essaging 5 >As
%)@ CUC5 5 >As
!CS C4>" -CD O
CPU91 CPU92
Core1 Core2 Core Core Core= CoreB Core1 Core2 Core Core Core= CoreB
@U? 8As
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Cisco UC@C210/C2B0 &et'orking Ports
"#")
5 8raffic )@Fi
5anage,ent
C35C
8ested %eference Config(rations *8%C- for the C210/C2B0 haveI
2 6(ilt9in Giga6it )thernet ports *4>5 4A& on 5other6oard-
1 PC3 epress card *6roadco,- 'ith fo(r additional Giga6it )thernet ports
Config(ration ea,pleI
Use 2 G) ports fro, the 5other6oard and 2 G) ports fro, the PC3e card for the 5 traffic. Config(re the, 'ith &3Ctea,ing
Use 2 G) ports fro, the PC3e card for )@Fi 5anage,ent
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5'are &3C 8ea,ingco,6ines ,(ltiple (plinkports *v,nics- in a virt(al@'itch
!pstream switch NIC )eaming configuration in +Switch
Port Channel )therchannel / vPC Q%o(te 6ased on 3P hashR&oteI @tand6 connectors cannot 6e config(red
&o Port Channel /&o vPC
&o )therchannelQ%o(te 6ased on the originating virt(al port 3!RQ%o(te 6ased on so(rce 5AC hashR
5'are &3C 8ea,ing for C9series>vervie'
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5'are &3C 8ea,ing for C9series
)wo Port Channels no +PC0
@@/vPC not re7(ired 6(tMNo physical switch redundancy since,ost UC applications have onl one v&3C
Port Channel
=
+mnic> +mnic4 +mnic +mnic
vPC
vPC Peerlink
+mnic> +mnic4 +mnic +mnic
PC PC
v@'itch1 v@'itch2v@'itch
httpI//k6.v,'are.co,/selfservice/,icrosites/search.doTlang(ageenVU@#c,ddispla;C#eternal3d1000E
httpI//'''.cisco.co,/application/pdf/en/(s/g(est/netsol/ns0/cBH/cc,igrationV0H1EBa00E0a1=d0.pdf
httpI//'''.cisco.co,/en/U@/prod/collateral/s'itches/psH1/psH02/'hiteVpaperVc119B22B=.ht,l
Single +irtual Port Channel +PC0
irt(al @'itching @ste, *@@- / virt(al
Port Channel *vPC- re7(ired
vNIC
1
vNIC
2
)therChannel )therChannel)therChannel )therChannel
Q%o(te 6ased on 3P hashR
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Phsical Port Connectivit !esign for UC@210952
Ne'us
!CS C4>"
Ne'us
L1"
Pt4
L1" Pt
*C NIC Pt
-irtual !C Apps -" )raffic Port
+SphereES.i ES.i )raffic Port
CI"C )raffic PortSer+er "anagement
CI"C
Pt
*C NIC Pt
4
*C NIC Pt
%
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Ne'us
Phsical Port Connectivit !esignfor 3@% H= %o(ter
Ne'us
P@8&/@3P
P@8&/@3P
4st#E Port -LAN ;
nd#E Port -LAN ;
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Unified Co,,(nications 3nfrastr(ct(re!eplo,ent 5odels
Phsical 4ocation of Unified C5 cl(ster @ervers
Phsical 4ocation of Unified C5 cl(ster 3P Phones
&(,6er of Unified C5 cl(sters
U ifi d C i ti 3 f t t
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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI @ingle @ite !eplo,ent 5odel
Signaling Leg 4
!ialed !igits
Alerting *%ing6ack-
Connect 5edia
Sign
alin
gLe
gA
Alert*%
ing-
>
ffhook
Connec
t5edia
!ial Plan 4ook(p
"edia
*%8P @trea,-
3P Phone A
3P Phone ?
!nified C"
>ffhook
3P Phone to 3P Phone )a,ple
U ifi d C i ti 3 f t t
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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI @ingle @ite !eplo,ent 5odel
Signaling Leg 4
!ialed !igits
Alerting *%ing6ack-
Connect 5edia*>4C-
Signalin
gLeg
Alert*
%ing-
>ffho
ok
Connect5
edia
*>4C
-
!ial Plan 4ook(p
"edia*%8P @trea,-
3P Phone A
3P Phone ?
!nified C"Cluster
>ffhook
ICCS
3ntra9Cl(ster 3P Phone to 3P Phone )a,ple
Unified Co,, nications 3nfrastr ct re
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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI CentraliDed !eplo,ent 5odel
Call Processing is essentiall the sa,e in thisdeplo,ent ,odel as in the single site caseN 3P,akes the technolog ,ore topolog independent
!nified C"
IP AN
3P Phone A
3P Phone ?
SignalingLe
g4
SignalingLegA
"edia
!ial Plan 4ook(p
3P Phone to 3P Phone )a,ple
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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI Cl(ster over WA& !eplo,ent 5odel
Signaling Leg 4 Signaling Leg
!ial Plan 4ook(p
"edia
*%8P @trea,-
3P Phone ?
!nified C"Cluster
ICCS
3P Phone A
IP AN
3ntra9Cl(ster 3P Phone to 3P Phone )a,ple
!eplo,ent 5odels
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Distance
!eplo,ent 5odelsCl(stering over the WA& *CoW-
Unified C5 servers in a cl(ster separated 6 WA& for spatial red(ndanc
Applications ,a 6e located at each site th(s separated 6 WA&
@ingle point of ad,inistration feat(re transparenc *e.g. )tension 5o6ilit- (nified dial plan
@)C 'ill have a dedicated link for o3P and UC traffic 6et'een $: and Granada
5ai,(, E09,s ro(nd9trip dela 6et'een an t'o Unified C5 across the WA&
5in of 1.= 56ps for 3CC@ signaling for each 10000 ?$CA 6et'een sites
5in of 1.= 56ps for data6ase and other inter9server traffic for ever s(6scri6er server re,ote to P(6
5ai,(, of eight active locations
!nified C" Cluster
-oice "ail -oice "ail
,iyadh 3$SEC #ranada)otal */ ,e7uired
8 9:; "&ps &w
#ranada and 3$
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Cluster o+er the AN
?est Practices Config(re t'o CUC5 servers per site for load 6alancing and red(ndanc
Config(re Unified C5 gro(ps and device pools to allo' devices 'ithin the site to register'ith onl the servers at that site (nder all conditions
Cisco highl reco,,ends that ke services are replicated on each site8
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Directory Ser+ices
Call Processing
C)I/$*E I/F
SCCP I/F
"#CP I/F
3: I/F
Software ")P
Software Conferencing
"usic on 3old
Acti+e!nified C" Ser+er
Cisco !nity
-mail Ser+er
2)API
IPI-,
IP Phones
#ateways
DSP ,esources
Conferencing
DSP ,esources
)ranscodingIntraCluster
Communications
ICCS0
SIP I/F
Unified C5 @(6scri6er
Unified C5 @(6scri6er
Fail
ed)F)P
Directory Ser+ices
Call Processing
C)I/$*E I/F
SCCP I/F
"#CP I/F
3: I/F
Software ")P
Software Conferencing
"usic on 3old
SIP I/F
)F)P
Unified Co,,(nications 3nfrastr(ct(re
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Unified Co,,(nications 3nfrastr(ct(re
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Pu&lisher Data&ase
All Data rita&le0!nified C" 9:' or later Cluster
D* ,eplication
D* Su&scri&ers !ser Facing Features Are rita&le0
*idirectional !ser Facing Feature ,eplication
Logically !nidirectional D* ,eplication from Pu&lisher
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!nified C" Cluster
Unified Co,,(nications 3nfrastr(ct(re
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Dial PLAN A,C3I)EC)!,E
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hat Is a Dial Plan A&outB
(tp(tI Connected part displa of alerting calling connected n(,6er n(,6ers
in placed/,issed calls
Calling and called part n(,6ers !ifferent for,at of n(,6ers
&(,6er get transfor,ed in the process of call ro(ting
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Dialing
!ifferent tpes of dialed n(,6er *destinations- )ternal calls *>ff9net to P@8& 5o6ile phones 3nternational etc.-
&ational on9net &ational calls to kno'n sites on9net
A66reviated on9net Private n(,6ering plan
3ntra9@ite Q>ffice net doorR
3nter9@ite Q>ffice in the sa,e regionR
3nter9region Q>ffice in another regionR
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Dialing 3a&its perator 6 all sites in regions
QHR Will 6e (sed for P@8& access 6 all regions
!o 'e need to s(pport a66reviated on9net dialingT")@ @ite access code and site codes shall 6e defined for all sites
P?Fs 'ill have site9codes as 'ell
C(rrentl = digits internal etensions are (sed and it shall 6e ,aintained ?et'een CUC5 and PA?F of sa,e cit and entit calls shall 6e ro(ted
6ased on = digits 'itho(t (sing site codes. ?(t sites codes for all P?Fsshall 6e defined
!o 'e need to s(pport *-).1B dialingT Applications
!irectories
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!ial Plan !efinitionWhat can 6e dialed 6 'ho,
and in 'hat for,at.
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,e7uested Info on E'isting Dialplan perator Code
oice 5ail Code
Paging service code
3nternal ),ergenc Code
$elp!esk Code
o3P or P?F o(t6o(nd !estination Pattern *3f an-
Can 'e change the (ser etensions or have to (se the sa,eT
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Acti+e Directory Integration
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3nfor,ation a6o(t @)C 4!AP Active !irector
@nchroniDation for centraliDed provisioning of end (sers@nchroniDation 'ith @)C 4!AP director 'ill allo' the CUC5 ad,inistrator to
provision (sers easil 6 ,apping Unified C5 data fields to director attri6(tes
Critical (ser data fro, 4!AP store is copied to CUC5 data6ase on a sched(ledor on9de,and 6asis
8he @)C 4!AP director 'ill retain its stat(s as the central repositor
A(thentication for single9sign on s(pport)na6les CUC5 to a(thenticate end (ser pass'ords against @)C 4!AP directorinstead of (sing local e,6edded data6ase
4!APv connection 'ill 6e esta6lished 6et'een CUC5 and @)C corporatedirector server
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4!AP !irectoriesCisco Unified C5I !irector @nchroniDation
Cisco !nifiedC" Ser+er
3))P
S
!nified C" !ser 1ptions5
E'tension "o&ility5
!nified C" Administrators
3))P
IP Phone
JDirectoriesK
*utton
!ser
Loo(up
Authentication
I"S
Authentication !ser
Loo(upCorporate
Directory"icrosoft AD5
Netscape/iPlanet0
DirSync
!ser Data
SynchroniationDirSync )ool Pulls "ain
!ser Attri&utes fromDirectory into D*
!ser Passwords Are
NotSyncQed
LDAPS0D*D*
4!AP !irectories
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4!AP !irectoriesCisco Unified C5I !irector A(thentication
3))P
S
!nified C" !ser 1ptions5
!nified C" Administrators
3))P
IP Phone
!ser
Loo(up
Authentication
I"SAuthentication!ser
Loo(upCorporate
Directory"icrosoft AD5
Netscape/iPlanet0
DirSync
!ser Data
SynchroniationI"S Can *e
Configured toAuthenticate All
End!sers Against
Corporate Directory
Cisco !nifiedC" :. Ser+er
JDirectoriesK
*utton
D*D*
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C!% Collection 5echanis, on CUC5
Call !etail %ecords *C!%- and Call 5anage,ent %ecords *C5%- are
collected 6 each @(6scri6er and (ploaded to the P(6lisher periodicall
P(6lisher stores the records in the C!% Analsis and %eporting *CA%-data6ase
3f P(6lisher is (nreacha6le the C!%s and C5%s are stored on thes(6scri6erKs local hard disk
When connectivit is re9esta6lished to the p(6lisher all o(tstanding C!%sare (ploaded to the p(6lisher
P(6lisher can send C!%/C5% files to (p to three 6illing servers via
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C!C" #ENE,AL Applications
)tension 5o6ilit
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)tension 5o6ilit
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Enterprise
PS)N
4
Dials 4 >@ ;;;4
Call ,ings
,emote Destination
>@ ;;;@R>
9>@ ;;;@R>
Cisco !nified
C" Cluster
;
Call to ,emote
Destination
>@ ;;;@R>
,outed +ia
#ateway
DN >@ ;;;4
,emote
Destination
Profile
DN >@ ;;;4
Call E'tended
to Des( Phone
Call E'tended to
,emote Destination
Profile
Shared Line
PS)N
#ateway
Phone A
,emote
Destination
>@ ;;;@R>
Call Placed to
Associated ,emote
Destination
>@ ;;;@R>
Call to ,o6ile (serKs )nterprise director n(,6er rings at desk phone and%e,ote !estination phoneI
Call can 6e ans'ered at either phone
>nce ans'ered all other call legs are cleared
"o&ile !serQs
Enterprise DN
@ingle &(,6er %each *@&%-5o6ile Connect
Single Num&er ,each SN,0
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"o&ileConnect 1n
jsmith
;;;4
PS)N
>@ ;;;@R>
DN >@ ;;;4
PS)N
#ateway
4
"o&ile Connect
Call Answered
and in Progress
at Des( PhonePhone A
Enterprise
Call ,ings ,emote Phone
1nce Answered5 Call
Continues !ninterrupted
*etween Caller and
,emote Phone
!ser Presses "o&ility
Soft(ey and then
Select Soft(ey to
Pic(up on ,emoteDestination Phone
PS)N
>@ ;;;@R>
Call Continues
!ninterrupted
*etween Callerand Des( Phone
DN >@ ;;;4
PS)N
#ateway
4
"o&ile Connect
Call Answered and
in Progress at
,emote Destination
Phone A
Enterprise
!pon ,emote Destination
3ang !p or "idCall 3old0
!ser Can Pic(up at
Des( Phone &y Pressing
the ,esume Soft(ey
,emote
Destination
Pic(up
Des( Pone
Pic(up
1. %e,ote !estination Pick(pI 5o6ile
(ser can pick(p in9progress desk
phone call at %e,ote !estination
phone
2. !esk Phone Pick(pI 5o6ile (ser can
pick(p in9progress re,ote phone call
at
desk phone
>nce 5o6ile Connect call is in
progress there are t'o tpes of
pick(pI
Single Num&er ,each SN,05o6ile Connect %e,ote !estination and !esk Phone Pick(p
5edia %eso(rces
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5edia %eso(rcesConferencing 8ranscoding 5(sic on $old
Conference *ridge
!@Ps needed for ,(lti9codec conferences
)ranscoding!@Ps needed to transcode ,(ltiple C>!)C tpes *e.g. G.11 toG.2H-
A(to,atic codec selection
"usic on 3old
5(ltiple so(rce tpes possi6le *@ite96ased-
"edia )ermination Point
!@Ps optional
Not Needed for SEC
Deployment Scenarios for "edia ,esources
Centralied
oCan 'aste WA& 6and'idth
oUse lo'er codec for ?W opti,iDation
Distri&uted Preferred for SEC0
oConserves ?and'idth
o5ore epensive as 'o(ld need ,ore hard'are
Cisco
!nifiedC"
Cluster
IP ANPS)N
...
I-,
Conference*ridge
")P
)ranscoder
"usicon 3old
ConfConf
.code.code
")P")P
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!nifIED "ESSA#IN#
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Cisco Unit 5essaging ?enefits
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Cisco Unit 5essaging ?enefits
Access o(r ,essages fro, an 'orkspace Cisco Unified Personal Co,,(nicator ),ail client We6 6ro'ser client
5o6ile clients Advanced feat(res to s(pport ,o6ile 'orkers
Ci ! it C ti @ ;
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Cisco !nity Connection @:;New Features
JSingle In&o'K or !nified "essagingTTT)change 2010 Calendar 3ntegration
@(pports )change 2010 200 and 200
Client )nhance,ents
&e' ie'5ail for >(tlook 200*35AP onl-/200/2010
We6 2.0 3n6o
@(pport for 3PvB
Application/!ata6ase A(dit 4ogging
@ec(re !elete
&e' is(al oice,ail 5idlet
5essage %ecording )piration
Unit Connection User directories
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Unit Connection User directoriesintegration
We have three different approaches to (ser directories in Unit
Connection Connection to an 4!AP engine *@)CKs Active !irector-
3,porting (sers fro, a C@ file to the Connections data6ase
Getting the (ser fro, CUC5 data6ase (sing AF4/@>AP
CiscoUnit Connection
Cisco Unified C5
)change
200/200 >(tlook
With ie'5ail
3P Phone 'ith
is(aloice,ail
Cisco Personal
Co,,(nications Assistant
4!AP
!nity Connection @ ; !nified
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!nity Connection @:; !nified"essaging *enefits
Unlike 5icrosoft )change U5 and UnitM
Unit Connection 'ill not stop f(nctioning if a Glo6al Catalog is(navaila6le
Unit Connection does not re7(ire sche,a etensions to Active !irectorUnit Connection does not depend on $(6 8ransport and )dge 8ransportserver roles for 58A f(nctionalit *i.e. deliver/receipt of voice,ails-
Unit Connection does not depend on 5ail6o server roles for voice,essage storage
Unit Connection does not depend on Client Access server for front9ending client re7(ests
Cisco clients will still ha+e complete access to +oice messages if anyor all of "icrosoft E'change infrastructure is down
Decouples Cisco !nity Connection from "icrosoft
E'change infrastructure and dependencies
!nity Connection @ ; !nified "essaging
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!nity Connection @:; !nified "essaging!ser Directory Synchroniation/Authentication
@nchroniDation 'ith (sers in Active !irector2000/200/200E
&o sche,a etensions necessar
Up to 20; (sers can 6e snchroniDedand a(thenticated per server/cl(ster
!istri6(tion 4ists and Contactsnot s(pported
>ne9'a snchroniDation of (ser data fro, an4!AP directorJread onl
>@
Standalone Ser+er
Acti+e/Acti+e ClusterSer+er Pair
Acti+e Directory>>>/>>
>ptional &ot %e7(ired
! it C ti @ ; D l t
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3$
C!C"Cluster Co
E'change ClientAccess Ser+er
!nity Connection @:; Deployment
Location of E'change Ser+ers !nity ConnectionActi+e/Acti+e
Cluster
#ranada Site
Unit Connection E.= can 6e local or placed across geographical6o(ndaries fro, the )change servers itKs snchroniDing 'ithSSS
>nl t'o servers per CUC cl(ster are s(pported 2=0 voice ports each toa total of =00 ports
*andwidth/Latency )*D
E'change"ail&o'Ser+ers
C!C Deployment "odel
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p yDistri&uted "essaging with Clustering 1+er AN
C!C Deployment "odel
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4ocal failover sites that also have Cisco Unit ,essaging server*s- deploed'o(ld have voice ports registered to the local Unified C5 s(6scri6er server*s-
3n a p(rel distri6(ted ,essaging i,ple,entation 'ith cl(stering over the WA&each site in the cl(ster 'o(ld have its o'n Cisco Unit ,essaging server 'ith,essaging infrastr(ct(re co,ponents
3n the event of a WA& fail(re in this ,odel all re,ote sites that (se centraliDed,essaging 'ill lose voice,ail capa6ilit (ntil the WA& is restored
8he (se of regions and locations is re7(ired to ,anage WA& 6and'idth
oice ,essaging ports for 6oth Unit Connection servers ,(st 6e assigned theappropriate region and location 6 ,eans of calling search spaces and devicepools config(red on the Unified C5 server
3n addition to associate telephon (sers 'ith a specific gro(p of voice,ail portsvia Unified C5 voice,ail profiles.
8he ,essaging sste,s are Xnet'orkedR *3ntra9site net'orking- together topresent a single ,essaging sste, to 6oth inside and o(tside (sers
p yDistri&uted "essaging with Clustering 1+er AN
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!nity Connection @:;New -iew"ail for 1utloo( -"10 Client
%eplaces old for,96ased 5> client
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!nity Connection @:;New e& :> In&o' Client
%eplaces Unit3n6o
Unit Assistantreplace,ent
co,ingM *H.0- ?ased on $854
v=.0
Uses %)@89
6ased AP3Ks forf(nctionalit
?ack'ard co,pati6le 'ith $854 v.0
Can 6e deploed as a Widget or a Gadget
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!nity Connection @:;-isual -oicemail
Unit Connection E.= incl(des a ne' is(al oice,ail ,idletthat is s(pported on the follo'ing Cisco Unified 3P PhonesI
HH1
HH=1
EHB1
Unit Connection E.= also s(pports the is(al oice,ail .,idlet for older phone ,odels
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!nity Connection @:;Synchroniation *eha+ior
Unit Connection E.= A(thoritative 5essage @tore 5essages p(shed fro, Unit Connection
!eleted fro, 5icrosoft )change deleted fro, Unit Connection
5essage in 5icrosoft )change not in Unit Connection is p(shed to Unit
Connection *e.g. ,oved to in6o fro, P@8 folder-
5essage properties snchroniDed *read deleted priorit s(6ject-
5essage sensitivit and sec(rit initiall snchroniDed 6(t not s(6se7(entl
5essage Waiting 3ndicator is snchroniDedS
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8he ;e 8akea'as of this presentation areI
!nity Connection @:; introduces !nified "essaging orSinglein&o' access to +oice messages
Provides @ingle96o access to ,essagesCalendaring 88@ 3,port of ContactsM
!nity Connection @:; Dual"essage Store Architecture
!ecreases dependencies on 5@
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"eeting Place and e&E' Integration
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3nstalled ?ase c(sto,er (pgrades'ith We6e integrated site >&4"*re7(ires 2 5P We6 servers-
5eetingPlace for >(tlook 4ot(s&otes 3ntegration or We6 @ched(ling
@ingle @ste, s(pported
Pri,ar/War, @tand6 %ed(ndanc
@ched(led and %eservation less
,eetings
@(pport for Ad9$oc ,eetings (singUC 5anager @CCP A(dio/video ports
@(pport for Contin(o(s 5eetings
5C@ or UC@ $ard'are s(pport
We6e 5eeting Center onl
@(pport for @tandards ?ased ideo
s%8P )ncrpted A(dio conferences
@(pports A(dio/ideo onl
&o We6) re7(ired
@ingle @ste, @(pported
Pri,ar/War, @tand6 %ed(ndanc
@(pports @ched(led and%eservationless ,eetings
@(pport for Ad9$oc ,eetings (singUC 5anager @CCP A(dio/videoports
@(pport for Contin(o(s 5eetings
@(pport for !epart,ent of !efenseL38C certification on UC@ platfor,
5C@ or UC@ $ard'are s(pport
5P 3nternal We6 server re7(ired for'e6 sched(ling/recordings etc.
@(pport for @tandards ?ased ideo
s%8P )ncrpted A(dio ,eetings
e&E'Scheduling*%eco,,ended for Granada-
"eetingPlace Scheduling*C(rrentl (sed in @)C-
Audio 1nly
Use We6e Prod(ctivit 8ools or>ne9click to sched(le ,eetings
@(pports 5(lti9node Glo6alArchitect(re
Active/Active &ode %esilienc
@ched(led and %eservationless,eetings
@(pport for Ad9$oc ,eetings (sing
UC 5anager @CCP A(dio/video ports
@(pports We6e >'ned Profiles 'ith 4!AP integration
5C@ or UC@ $ard'are s(pport
We6e 5eeting Center or ))@(pported
@(pports either We6) &ode for A@%or 5C@ *optional-
@(pport for @tandards ?ased ideo
s%8P )ncrpted A(dio conferences
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Cisco
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1ptional1n premises Internal e&e'
"eeting attendees attend hereData only0
"ultiple nodes acti+e load
&alancing and redundancy
Linu' 1S no D*0
AS, we& and/or 3$ -ideo
mi'ing
"P;4;/;; 1ptional0
DSPs for +oice/+ideo mi'ing
"PAudio+oice % control ;>0
1ptional -ideo
"P;; Chassis *lades
1ptional ,edundant &oards
Conference control of all "edia
Linu' /Informi' Data&ase
E'press "edia Ser+er option0
"eeting Director option0
SIP !ser Agent
-!I Prompts
Audio AdministrationConference "anager
"eetingPlace S1AP API
3ardware
"edia Ser+ers0
"P e&e' Node
for "CS/AS,
Conferencing Node A/-
Node0
E'press
"edia Ser+ers0>%
Coresident with "P Application
Ser+er
-oice mi'ing
1ptional -ideo
Scheduled/,eser+ationless
"P "eeting
Director "D0
e&E' Scheduling "odel ,e7uiredDual "DQs pro+ide acti+e redundancy)SP Pro'y to e&E'"eetings *ro(er DirectorE+ents Aggregator!ser SyncLinu'/Informi' D*Coresident with "P App Ser+erSmaller deployments up to Nodes0
e&e' Cloud
e&e' Client #uest !sers Producti+ity )ools !ser Data&ase Federated SS1 Permissions Site Admin
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1 We6) @ite per 5P E.= sste, *ea,pleI @)C.'e6e.co,-
100 A(dio @essions in $igh Capacit 5ode *G.11-
1200 G.11 A(dio @essions per UC@ ,'are or 5C@9E=93
%egions 'ith (p to nodes per region
2 @ites per %egion ,ai,(,
Com&ined Nodes s(pported on a ,ai,(, of node sste,
1 A(dio/ideo Conferencing &odes >verall 'ith either )5@ >% $5@ *per %egion-
We6) &ode for 5C@ >% 5(ltiple We6) &ode for A@%91000 *optional-
5eetingPlace E.= capacit is 6ased entirel on hardware platform and the follo'ingsettingsI
A(dio Codec selection G.11 or/G.22/G.2H
@tandards 6ased ideo )na6led and 6and'idth *optional-
s%8P )ncrpted A(dio conferencing *optional-
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Step 4I !ecide on ho' ,an Conferencing nodes and associated sites are re7(iredT 8his'ill 6e 6ased on ports re7(ired per region and red(ndanc re7(ire,ents.
Step I !ecide 'hich nodes 'ill 6e the 5eeting !irector nodes. 3deall 5! &odes 'ill 6elocated centrall in the 5(lti9&ode sste,.
Step I !ecide ho' to co,6ine the sites into regions 6ased on data centers deploed inc(sto,er enterprise.
Step !ecide 6et'een )press 5edia server or $ard'are 5edia @erver*)5@reco,,ended-
For nodes you will usually ha+e two com&ined "eeting Directors with Conferencing nodes
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Ser+er )ype -oice -ideo
3ardware "ediaSer+er"a' >>> audioports
CodecsI G.11#:Ra&5 #:5 iL*C 499ports/&lade0
)cho Cancellation *12E ,s ,a-
A(to,atic Gain Control *AGC-
3n96and *oice 6and- !85@/!?-
To start the teleconference:Call in toll free number (US/Canada): +1
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!SA "P ,egion / Site E"EA "P ,egion / Site
Call-in toll-free number (US/Canada): +1-866-4!-""# US$ %nternal Call in: 68###
Call-in toll number (&'&$): +4"-8-!46
&'&$ %nternal Call-in: ###'eetin* %: 86 !!# 8" (scheduledmeetin*)
1. )5)A Q$ostR dials internal )5)A n(,6er =000 to join ,eeting2. 5eeting !irector esta6lishes call on E"EA Node O4 *least 6(s node-
. U@A User dials internal n(,6er BE000
. UC 5anager @3P Circ(lar $(nt distri6(tes in6o(nd calls evenl !SA Node OAns'ers
=. User )nters 5eeting 3!I QE=B 220 EHR *$ost is in )5)A-
B. 5P 5eeting !irector tells UC 5anager to do SIP ,EFE, to E"EA C!C"
. )5)A UC 5anager @3P distri6(tes call to correct &ode Y1 'here 5eeting 3! 'as started
Pri,ar 5P 5eeting !irector
E"EA Node O4
!SA Node O4
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C!,,EN) ,EC1""ENDA)I1N F1, #,ANADA SI)E
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F!)!,E ,EC1""ENDA)I1N F1, C1NSIS)EN) "P S1L!)I1N F1, SEC
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@ched(led Conference @ingle 5eeting 3! for We6e/A(dio
Personal 5eetingPlace Conference *%eservationless-
A(dio >nl Profiles for We6) 'ith 5P A(dio
@i,plified @et9Up for We6)
!(al A(dio endor @(pport
QWe6) Attendee 3!R @(pport for dial9in A(dio conferences
@(pport for *QR- !ialing
@i,plified @et(p for We6)
!ialing changes or C(sto,iDation of U3 ,en(s
A(dio Pro,pts for %ecordings
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s%8P )ncrpted A(dio conferences for )5@ and $5@
4ocaliDations
>(tlook 2010 @(pport 'ith 5P @ched(ling >ption
)cho cancellation and &oise free *$igh :(alit ,ode onl-
User ?ased 4icensing 5odel
)nhanced @&5P 5onitoring and %eporting Capa6ilities
5eetingPlace @>AP AP3
Features no longer supported
e&e' Features Not Supported
@ched(led Conference @ingle 5eeting 3!
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g gfor We6e and 5eetingPlace A(dio
We6) 5eeting &(,6er is the sa,e as 5P A(dio 5eeting 3!
?ack to 6ack ,eetings are (ni7(e
Pass'ord protected sec(re ,eetings
5eetingPlace Personal Conference
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A(dio onl 5eeting @ched(ling
Using We6) >(tlook Pl(g93nI@elect the Ser+ice )ype
"eetingPlace personal Conference
JConference )ypeK % JCallinnum&ersK
@ digit Profile Num&er is assigned 6 We6) ,atches the 5eetingPlace
personal conference ,eeting 3!
Email Notification
e&e' 1utloo( PlugIn
@i,plified @et(p for We6)
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@i,plified @et(p for We6)
Add 5P A(dio ideo to an eisting We6) !eplo,ent 'ith Dero disr(ption on
W?@2
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%ecordings Changes to &otifications
3n We6) @ched(ling 5odel recordings are &?% >nl
5eeting recording ,echanis, is si,ilar to %elease E 'ith a ,inor changefor ho' recording notification pro,pts are plaedI
%ecording Pro,pts 'ill pla 'hen $osts t(rns recording on in a specific,eeting *no sste, 'ide pro,pt is heard-
Caveats
A(dio onl recordings not s(pported
3nternal 5eeting Center A(dio and We6) ,eetings not s(pported
4ocalR onto PC recordings are not s(pported
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5P E.= User !ata ?ase 5anage,ent2 Choices
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2 Choices
e&E' 1wned Profiles
5a of 00000 $ost Profiles s(pported5eeting !irector User@nch f(nction snchs all profiles fro, We6) to
5eetingPlace local data6ases
4!AP )nd User A(thentication 'ill 6e via We6) 4!AP AP3Ks # Provisioning
All &e' C(sto,ers 'ith 4!AP integration are re7(ired to (se this ,ethod
)isting C(sto,ers 'ith Q&e'R We6e @ite ,(st ,ove to this
Note Pre+ious +ersions of "P could manage user profiles directly from "P or +ia
directory synchroniation a:(:a "P 1wned profiles0 are still supported:
We6) >'ned Profile 5anage,ent
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"anaging user profiles from e&E' admin is called e&E'ownedprofiles
Co,,on fields (sed 6 5P ,anaged fro, We6)
*(ser/first/last na,e host id e,ail pass'ord profile id/n(,6er P3& lang(age ti,e Done (sertpe stat(s-
Profile id/n(, assigned a(to,aticall (nless c(sto,er ,anages profiles via AP3.
Preferred site ,anaged fro, 5P *>nl need to change in special cases.-
A(dio/video para,eters ,anaged fro, 5P *%arel need to change-
5P Ad,in has the option to s'itch 5P9o'ned profile to We6)9o'nedprofiles 6(t s'itching profiles fro, We6)9o'ned to 5P9o'ned are&>8allo'ed.
8he profile n(,6er cannot 6e H or ,ore digits 6eca(se this 'ill conflict'ith We6) ,eeting n(,6ers. A tool 'ill 6e provided to locate andchange eisting profiles 'ith long profile n(,6ers
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&et'ork %e7(ire,entsJ%o(nd 8rip 8i,e*%88- # for We6e Connectivit
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*%88- # for We6e Connectivit With 200 ,s %o(nd 8rip ti,e *%88- 6et'een the A/ Conferencing &odes and 5eeting !irector the
Pri,ar to @econdar 5eeting !irector failover ti,e is 1 ,in(te ,ecommended less than >> ms,))0
With 00 ,s %o(nd 8rip ti,e 6et'een the A/ Conferencing &odes and 5! the Pri,ar to@econdar 5eeting !irector failover ti,e is ,in(tes
With increase in net'ork latenc adding a ne' node 'ill take ,ore ti,e to co,plete
3n the case 'here adding a node eceeds 0 ,in(tes the operation 'ill ti,eo(t
Customer Networ( to Cisco e&E' Cloud ,e7uirements
5eeting !irector to Cisco We6) clo(d ,(st 6e a6le to esta6lish connections o(t6o(nd 8CP onl to the 3nternet *onl @>C;@ pro is s(pported-
?and'idth for 8@P AP3 and (ser profile snchroniDation is ,ini,al
Cisco We6) &ode for A@% or 5C@ ,(st 6e a6le to esta6lish connections o(t6o(nd 8CP onlto the 3nternet *&o 'e6 pro s(pported-
?and'idth is dependent on the total n(,6er of external,eetings 'ith data sharing in progress
3nternal 5eetings do not have an 6and'idth i,pact to the Cisco We6) colla6oration clo(d.
&et'ork %e7(ire,ents9WA& !&@% d ti
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%eco,,endationsDNS ,ecommendations
All 5eetingPlace co,ponents incl(ding 5eeting !irector &odes Conferencing &odesand We6e &odes *>ptional- re7(ires
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3n addition to reg(lar call signaling 5edia ?and'idth re7(ire,ents applI
$igh Capacit *G.11- Conference node at f(ll capacit re7(ires 1=0 56ps for %8P
SIP Call 3andling for !C "anager Clusters
5eetingPlace Conferencing &ode s(pports ,ai,(, of 12 cps
@iDe each UC 5anager Cl(ster s(pporting Conference &odes
Calc(late act(al @3P traffic for esti,ated peak calls per Conferencing &ode
@iDe 1200 G.11 total @3P calls on UC 5anager *= O additional load fro, 5PConferencing &ode via @3P refer-
)a,pleI Ass(,e 12 cps fro, 5P conferencing node ,a load CUC5 at 21Calls per second-
%efer the !nified Communications Siing )ool I httpI//tools.cisco.co,/c(cst
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e&e' "o&ile Client Integration
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g
Audio only or full +oice and data de+ice dependant0
iPhone5 iPad5 *lac(&erry % indows "o&ile
Android "o&ile De+ices New 0
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Cisco !nified Presence C!P0
Cisco Unified Presence Co,ponents
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5icrosoft
4C@/>C@
3?5 4ot(s
@a,eti,e
Carriers /
other +endors
P*.s
Unified C5 E.Cisco Unified
Presence E.=
SIP/SI"PLE
C)I/$*E
CS)A o+er SIP
3:
SCCP
I"AP
4!APv
S1AP
3))P/3))PS
Cisco Unit/UnitConnection
Unified Personal
Co,,(nicator .
5eetingPlace/5eetingPlace
)press
LDAP
5icrosoft
)change
e&DA-
8hird Part
>pen AP3
C!"A
2)API
."PP
Unified 5o6ilit
Advantage
Cisco
We6)
Google8alk
La66er
Unified Personal
Co,,(nicator E.08hird Part
F5PP
Client
Cisco !nified Presence @:; Architecture
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Cisco !nified
Presence @:;
SIP Pro'y
Presence Engine /Instant "essage *ridge
Instant "essagingCompliance and
Logging
2a&&er Session "anager
Jabber XCP
.CP ,oute Fa&ric
)hird Party 1pen API
Calendar
!nified C"Sync Agents
Third Party XMPP Client(Spark, Adium, Pidgin,
MomentIM, etc)
ni!ied Per"onal
Communicator #$%
Postgre@:4
ni!ied Per"onalCommunicator &$%
C!"A
ni!ied Application
'nironmentSIP Inter!ace
ni!ied MobilityAdantage &$%
>!?C
F!?
F5PP
@3P/@35P4)
!nified C"AF4/@>AP
@3P/@35P4)
F5PP
"icrosoft
E'changeCi"coAgent
e"ktop
3C53C5
'%pertAdi"or
Ci"coAgent
e"ktop
3C53C5
'%pertAdi"or
future
future
8hird PartCo,pliance
@erver
Cisco Unified Presence E.=!eplo,ent 5odel for @)C
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Cisco
!nified C"
@:;
@3P 8r(nk
3ntercl(ster Peer3!@ Glo6al User !ata
AF4/@>APC83/:?)
A
Cisco !nified Presence @:;
Su&cluster 4
4A
4*
Su&cluster
&
>!?C
Postgre@:4
p
@ingle CUC5 Cl(ster 'ith CUPE.=
=00 (sers that co(ld scale to 2=00 (sers
@ingle CUC5 Cl(ster
3nstant 5essage archiving is re7(ired
$igh Availa6ilit
>ne t'o server s(69cl(ster of CUP 'ithQ6alancedR (ser assign,ent ,ode.
Cisco Unified Presence !eplo,ent
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Pu&lisher
Pu&lisher
Su&scri&er
,eplication
Cisco !nifiedPresence Cluster
,eplication
Su&scri&er Su&scri&er Su&scri&er
,eplic
atio
n ,eplication
Cisco !nifiedCommunications"anager Cluster
LDAP+
4!AP@nc
)na6le 4!AP @nchroniDation andA(thentication on Co,,(nications 5anager
A(thenticated 4!AP @earch contets
4arge A! deplo,ents ,a re7(ire !o,ainController pro,otion to a Glo6al Catalog
Data&ase Sync
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3nter9!o,ain
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%e7(ires t'o eplicit !&@ do,ains)ach do,ain 6eing a separate co,pan ,akes it eas
@(pported for a single enterprise 6(t need to create the separatedo,ains
@ec(ritI @ol(tion re7(ires a fire'all/&A8/A4G in the!5Z to either ter,inate the federation connections orhave holes opened in the fire'all to allo' traffic fro,specific do,ains.
F5PP traffic is passed thro(gh
@3P traffic is ter,inated and inspected
Unified Presence E.= @3P
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"icrosoft 1fficeCommunicator
"icrosoft1ffice Communications
Ser+er >>
!nified
C" Internet
AccessPro'y
D"UD"U
@3P/@35P4)
3ntercl(ster Peer
!o,ain A !o,ain ?
!nified Personal
Communicator :'
!nified Personal
Communicator @:;
!nified
Presence @:;
F5PP
Adapti+eSecurity
Appliance
Unified Presence E.= F5PP
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Internet!nified
Presence @:;
!nified Personal
Communicator :'
!nified
C"
Adapti+eSecurity
Appliance
D"UD"U
@3P/@35P4)
3ntercl(ster Peer
!o,ain A
!o,ain ?
!nified
Presence @:;F5PP
!nified Personal
Communicator @:;
I*" Lotus SametimeConnect Clients
I*" Lotus Sametime @:'
I*" Lotus
Sametime#ateway
Adapti+eSecurity
Appliance
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Des(top Client Deployment #uidelines
Cisco !nified Client Ser+ices Framewor(Soft Client Colla&oration Architecture
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Soft Client Colla&oration Architecture
Cisco e&e'Cisco e&e'ConnectConnect
Cisco !nifiedInfrastructureSer+ices
Cisco !CCisco !CIntegrationIntegration
for "icrosoftfor "icrosoft
CiscoCisco!nified Personal!nified PersonalCommunicatorCommunicator
CiscoCisco$uad Phone$uad Phone
De+eloper %De+eloper %Integrator SD
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%e(sa6le co,,on set of li6raries that Cisco UC applications cons(,e tointegrate 'ith Cisco UC prod(cts and services
$ighl ,od(lar and opti,iDed for each device and operating sste, *Windo's5ac >@ Android i>@-
3ncl(des Cisco Precision ideo )ngine *CP)-
%ed(ced ,e,or (tiliDation and do'nload footprint
Client Ser+ices Framewor(
Cisco !nified PersonalCommunicator @:>
-ersion
@:>
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8r(e enterprise class 35 client
?(ilt on Cisco Unified @ervices
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Glance
CUP $igh Availa6ilit *$A- @(pport
&e' 5eeting )scalation
5eetingPlace 'ith We6) @ched(ling
We6) as @aa@ *no 5eetingPlace-
Client 4ogging !isa6le,ent @(pport
Click to Call E.0
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CUP $igh Availa6ilit *$A- @(pport$igh availa6ilit on CUP E.=
CUP 'ill ,ove CUPC (sers fro, thefailed node to the 6ack(p node
8'o ,odes of CUP operation
5an(al
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g&ia Meetin'(lace with
)ebx Schedulin'@ched(ling*A(thenticating-Loining
Click on 5eeting
3con to start a,eeting
Click tojoin
5eeting%oo,
5eeting%oo,
5eeting%oo,
Get a chat,essage'ith link
Get a chat,essage'ith link
Click tojoin
A(thenticating
Cascading5eeting%oo,
Cisco Unified Personal Co,,(nicator
Click to Call E.0
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3ncl(sion@a,e Click to Call eperience on 5icrosoft >ffice applications
'ith CUPC
&e' Qri66onR 6(tton in 5icrosoft Word )cel # Po'erPoint
d in
Cisco Unified Personal Co,,(nicator
5icrosoft >ffice 2010 3ntegration
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Cisco Presence 4ight9(ps Cisco Click to 35/Call
5icrosoft >(tlook 2010Supported
in
CU(C"#0+,-
g
Cisco Unified Personal Co,,(nicator
5icrosoft >ffice 2010 3ntegration
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Cisco Presence 4ight9Ups Cisco Click to 35/Call
5icrosoft Word 2010Supporte
din
CU(C"#0+,-
g
Unified CUPC and We6e Connect ClientCisco La66er for 5AC
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Converged Unified Personal Co,,(nicator and We6eConnect client for 5AC
>ption of We6e Connect clo(d or on9pre, CiscoUnified Presence connectivit
C@< 6ased architect(re 'ith
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35/Presence
Gro(p Chat
Persistent Chat
!irector 3ntegration
A(dio/Call Control
!eskphone 5odeis(al oice,ail
We6 )scalation
CUP $A @(pport
20p
$!/!eskphoneideo
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?asic 35 #
Presence
Advance 35 # Presence
?asic A(dio #
ideo
We6 Conferencing
A(dio # ideo Conferencing
is(al oice,ail
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PC # 5AC Android # i>@ 8a6lets @,art Phones
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Allinone !C Application Presence # 35 oice ideo voice ,essaging !esktop sharing conferencing
Colla&orate from Any or(space PC 5ac ta6let s,art phone >n9pre,ises and Clo(d 3ntegration 'ith 5icrosoft >ffice
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La66er for iPadinto 8elePresence
8elePresence into
La66er for Windo's
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Common -ideo )echnology Foundation
Dedicated Client
for )elePresenceonly
$! ideo on PC 5ac
Presence 35 oice *softphone- $!ideo !esktop @hare #
Conferencing oice 5essaging
Allinone !C Client
Cisco !C Customer
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Ciscojabbervideo.com
)tend 8elePresence environ,ents to Partners and C(sto,ers
Anno(nced in &ove,6er 2011 in 6eta no'
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Add colla6oration to'e6 apps # 6(sinessprocesses
5icrosoft does not dothis 'ell
%e7(ires f(ll client install*headless- to do voicevideo
'''.ja66errdeveloper.co,
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Des(top Client Deployment #uidelines
"icrosoft Integrations
Cisco UC 3ntegration for 5icrosoft >ffice Co,,(nicator
C(rrent version of CUC35>C-ersion
@:>
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CUC35>C provides c(sto,ers a
co,prehensive integration of 5icrosoft
35 # Presence 'ith Cisco UC
@o,e of CUC35>C shipping feat(resM.
@oft phone # !esk phone Control
@tandards96ased 'ide96and a(dio
@tandards9?ased $igh9definition video *20p-
Phone presence displaed in 5icrosoft
>ffice Co,,(nicatorClick to call fro, >ffice 6ro'sers
3ntegrated 'e6 colla6oration
is(al oice,ail
@(rviva6le %e,ote @ite 8elephon
Windo's @(pport
Cisco UC 3ntegration for 5icrosoft >ffice Co,,(nicator
User 3nterface enhance,ents
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&e' enhancedconversation controlpane
&e' pane design
!rag 3con integrated intopanel stling droptarget is no' f(ll iconpane
Cisco UC 3ntegration for 5icrosoft 4nc
5icrosoft 4nc 2010 @(pport
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UC 3ntegration E.= introd(ces 5icrosoft4nc 2010 s(pport.
Cisco participated in the Wave 1 8APprogra, to develop the Cisco UCintegration for the 4nc 2010 client.
3ntegration detects version of 5icrosoft
prod(ct and displas co,,(nicationpane in a stle to ,atch 5icrosoftprod(ct
All CUC35>C E feat(res 'ill 6e availa6le inthe 4nc client.
8he 5icrosoft client sho'n on this slide is the 4nc %eleasecandidate 'hich is p(6licl do'nloada6le fro, 5icrosoft.co,
Cisco UC 3ntegration for 5icrosoft 4nc
CA@8 s(pport for EH/HH phones
-ersion
@:;40
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pp p
3n !esk phone ,ode the a(dio 'ill 6e thro(gh the !esk phone and the
ideo 'ill 6e displaed on the PC>nl possi6le if PC is tethered to the EH/HH phone. @erver $ealth
screen 'ill sho' CA@8 connected as 'ell as C83 connected
ideo 'ill onl ever appear on one device I
3f the EH/HH phone has its o'n ca,era attached then it 'ill ref(se the CA@8connection and ideo 'ill 6e displaed on the phone
>ther'ise ideo 'ill 6e displaed on the PC
@(pport for the follo'ing phones added in E.= IEHB1 HH=1 HH1
5ini,(, Phone
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g&e' ri66on 6ased click to call pl(g9ins for
5icrosoft >ffice
Word )cel
Po'erPoint >(tlook
>ffice s(ites s(pported
>ffice 200 *&ot ri66on 6ased-
>ffice 200
>ffice 2010
Persona 5en(s also s(pported in >ffice 200# 200
@(pport for >ffice 2010 B 6it road ,apped
Cisco UC 3ntegration for 5icrosoft 4nc
>ffice Pl(g9in enhance,ents
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>ffice Pl(g in enhance,ents
&e' ri66on application integrations for Word )cel andPo'erPoint etend click to call f(nctionalit in the UC 3ntegration
Cisco UC 3ntegration for 5icrosoft 4nc
@ingle @ign >n *@@>-
-ersion
@:;40
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@ingle @ign >n *@@>-
? logging into their desktop (sers can sea,lessllogin to the integration
&o additional re7(ire,ent to provide a (serna,e #pass'ord for UC 5anager / 4!AP director
)nd (ser a(thentication is 6ased on 'indo'sdesktop login to a do,ain
!esigned aro(nd Active !irector 'ith ;er6erosenviron,ent to achieve Windo's desktop @@>
%e7(ires (pgrade to !C "anager @:; %C!CI"1C @:;
8he sol(tion re7(ires the penA5 @erver H.
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E02.11a/6/g/n Wi9n/>ff Ca,p(s 5o6ilit
@ea,less 8ransition 6et'een Wired to Wi9
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irt(al!esktopon Ci(sideo >(t
;e6oard/
5o(se
irt(al
!esktop !ispla Port
U@?/?8
Cisco Ci(s
@ec(re !3 via Cisco P&
Capa6le of %ich 5edia
C(sto,iDed Android Applications>n !evice Co,p(ting Capa6ilitiesie' and )dit !oc(,ents
5(ltiple !3 endors%e,ote PC Access and Clo(d
Co,p(ting
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Cisco La66er 35
Cisco :(ad
Cisco @ho' and @hare
irt(al8ea,ing
ideo
Creation
and Access
3nstant
5essagingCisco UnifiedCo,,(nications
Cisco 8elePresence and)ndpoint 3nteropera6ilit
Cisco We6) *3ntegrated-
4ifelikeideo
5eeting
Center
UC 5anager*5anagea6ilit-
Unit Connection
@ea,less3ntegration and 3nteropera6ilit
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Dimensions % eight$eightI E.E= in *22= ,,-WidthI =.= in *10 ,,-!epthI 0.=H *1= ,,-WeightI 1.1l6s *=g-
DisplayR 4C! 1BIH Aspect %atio102 B00 $igh9%esol(tion!(al 3ndependent !isplas
"emory2 G? @ 2.2
Networ(s and InterfacesW4A& E02.11 a/6/g/n
*Wi
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%< )cellence E02.11a/6/g/n 'ith Cisco
CleanAir
CCF Co,pliant Chipsetd(al 6and capa6le
?l(etooth co9eistence
)nhanced 8raffic @trea,5etrics %eporting
$igh :(alitPerfor,ance
%oa,ing
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follo'ing ite,s ,eet Cisco g(idelines.
Signal8he cell edge sho(ld 6e designed to 9B d?, 'here there is a 2090O overlap of adjacent access points at thatsignal level.8his ens(res that the Cisco Ci(s al'as has ade7(ate signal and can hold a signal for at least = seconds in orderto roa, sea,lessl.
Channel !tiliationChannel UtiliDation levels sho(ld 6e kept (nder =0O.3f (sing the Cisco Ci(s this is provided via the :o@ ?asic @ervice @et *:?@@- 'hich e7(ates to aro(nd 10=.
Noise&oise levels sho(ld not eceed 9H2 d?, 'hich allo's for a @ignal to &oise %atio *@&%- of 2= d? 'here a 9Bd?, signal sho(ld 6e ,aintained.
Pac(et Loss / DelayPer voice g(idelines packet loss sho(ld not eceed 1O packet loss other'ise voice 7(alit can 6e degradedsignificantl.Litter sho(ld 6e kept at a ,ini,al *[ 100 ,s-
,etries
E02.11 retrans,issions sho(ld 6e less than 20O.
"ultipath5(ltipath sho(ld 6e kept to a ,ini,al as this can create n(lls and red(ce signal levels.
Cisco C5 Config(ration
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Wireless 4A& can 6e config(red on an enterprise phone co,,onphone profile or individ(al phone config(ration level.
3n the enterprise phone config(ration ,en( W4A& can 6e config(redto override co,,on settings.
:o@ Config(ration in CUC5
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8he !ifferentiated @ervice Code Point *!@CP- val(es for Cisco Ci(s to (se are
config(red in the )nterprise Para,eters section 'ithin Cisco UnifiedCo,,(nications 5anager.
? defa(lt signaling packets *@3P- as 'ell as config(ration protocol packets*8
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Use the follo'ing g(idelines 'hich are o(tlined in o(r deplo,ent g(ides 'hen config(ring the access pointI
@et J$uality of Ser+ice $oS0Kto JPlatinumK:
)ns(re the J"" PolicyKis set to JAllowedK or J,e7uiredK
)ns(re JAironet IEKis ena6led
)ns(re that JD)PCK is JEna&ledK
)na6le JClientLin(K for E02.11n capa6le access points
)na6le JClean AirK for Cisco Aironet =00 @eries access points
)ns(re JEna&le Low Latency "ACKis disa6led
!isa6le JPP Peer to Peer0 *loc(ing ActionK/ JPu&lic Secure Pac(et Forwarding PSPF0K
!isa6le JD3CP Address AssignmentK
)ns(re J"FP Client ProtectionKis set to disa6led or optional
)ns(re JAggressi+e Load *alancingKin the Controller config(ration or JClient Load *alancingK in theW4A& config(ration are disa6led
)na6le JSymmetric "o&ile )unneling "odeKif 4aer ,o6ilit is 6eing (sed
)na6le JShort Pream&leKif (sing 2. G$D
&oteI 8he W4A& Controller config(ration sho(ld 6e validated 6 (sing the W4C config analDer.
httpsI//s(pportfor(,s.cisco.co,/docs/!>C91
:(alit of @ervice *:o@-
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:(alit of @ervice ens(res real9ti,e traffic *voice and video- and call control traffic
get proper priorit. 8o ens(re proper 7(e(ing (se the follo'ing s(ggestionsI
)ns(re that W55 is ena6led in the @@3! config(ration.
)na6le !ifferentiated @ervices Code Point *!@CP- tr(st thro(gho(t the net'ork or config(re a :o@
polic to set the !@CP val(e.
?e s(re that voice video and call control packets have the proper :o@ ,arkings (pstrea, and
do'nstrea,.
)na6le the QPlatin(,R :o@ profile in the @@3! config(ration 'hen (sing Cisco Unified Wireless 4A&
Controller technolog.
A :o@ polic 'ill need to 6e created for a Cisco Access Point in a(tono,o(s *standalone- ,ode 'hich
ena6les proper 7(e(ing and priorit for voice video and call control traffic.
)raffic )ype DSCP @>:4p ""
oice )< *B- = B
ideo A
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8he Wireless 4A& config(ration ,(st 6e done locall at theCisco Ci(s via the to(ch screen.
A fe' Wireless 4A& para,eters need to 6e config(red in orderto associate via Wi9pen WPA/WPA2 P@; E02.1 )AP
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$! ,edia station
U@? ports
.=9,, headset jack
10/100/10009G6ps s'itch ports for 'iredconnections and Po'er over )thernet *Po)-
Additional speaker for 'ide6and hands9freeco,,(nications
!isplaPort\ to connect to a larger displa foran i,,ersive video eperience and for avirt(aliDed desktop eperience
8'o handset optionsI standard and sli,line
Charging dock
)legant charging dock to recharge the
replacea6le 6atter
Carring case
Provides 4C! protection 'hile transporting theCisco Ci(s\ 6(siness ta6let
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$%A
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*Ac(!P SLides