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Searching for Excellence & Diversity Jennifer Sheridan, Ph.D. Executive & Research Director Women in Science & Engineering Leadership Institute (WISELI) University of Wisconsin-Madison Anoka-Ramsey Community College October 14, 2015

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Page 1: Searching for Excellence & Diversitywiseli.engr.wisc.edu/docs/Present_ARCC_2015.pdf · and their influence on evaluation of applicants ... STROOP EFFECT COLOR NAMING TEST Stroop,

Searching for Excellence &

Diversity

Jennifer Sheridan, Ph.D.

Executive & Research Director

Women in Science & Engineering Leadership Institute (WISELI)

University of Wisconsin-Madison

Anoka-Ramsey Community College

October 14, 2015

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Outline

Why should we care about the diversity of

the faculty at Anoka Colleges?

Why work with faculty search committees?

How might bias impact hiring of faculty?

Search committee processes

Recruitment of candidates

Review of candidates

Interview processes

“Closing the deal”

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GROUP DISCUSSION

Why do you think it is important to

develop a diversity faculty, or a diverse

workforce, at Anoka Colleges?

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Benefits of Diversity

Diverse working groups are more

productive, creative, and innovative than

homogeneous groups

Herring, Cederic. “Does Diversity Pay?: Race, Gender and the

Business Case for Diversity.” American Sociological Review 74

(2009): 208-224.

Page, Scott E. The Difference: How the Power of Diversity Creates

Better Groups, Firms, Schools, and Societies. (2007). Princeton, NJ:

Princeton University Press.

Van Knippenberg, Daan and Michaela C. Schippers. “Work Group

Diversity.” Annual Review of Psychology 558 (2007): 515-541.

Chang, Mitchell J., Daria Witt, James Jones, and Kenji Hakuta.

Compelling Interest: Examining the Evidence on Racial Dynamics

in Colleges and Universities. (2003). Stanford, CA: Stanford

University Press.

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Benefits of Diversity

Diverse groups engage in a higher level of

critical analysis than do homogenous

groups

Sommers, Samuel R. “On Racial Diversity and Group Decision

Making: Identifying Multiple Effects of Racial Composition on Jury

Deliberations.” Journal of Personality and Social Psychology 90

(2006): 597-612.

Antonio, Anthony Lising et al. “Effects of Riacial Diversity on

Complex Thinking in College Students.” Psychological Science 15

(2004): 507-510.

Nemeth, Charlan Jeanne. “Dissent as Driving Cognition, Attitudes,

and Judgments.” Social Cognition 13 (1995): 273-291.

Nemeth, Charlan Jeanne. “Differential Contributions of Majority

and Minority Influence.” Psychological Review 93 (1986): 23-32.

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Benefits of Diversity

Diverse scholars and professionals can

invigorate and expand disciplines and

fields

New approaches to teaching

New research questions

New perspectives and interpretations

New concerns

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Benefits of Diversity

And of course:

Fairness & Equity

Role models and mentors for a diverse

student body

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0%

5%

10%

15%

20%

25%

FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014

Employees and Students of Color, ARCC

Employees Students

Source: Accountability Dashboard, 4/27/18.

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0%

5%

10%

15%

20%

25%

FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014

Employees and Students of Color, ATC

Employees Students

Source: Accountability Dashboard, 4/27/18.

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Why Faculty Search Committees?

Faculty hire faculty

Faculty are not trained in good hiring

practices

“The way we’ve always done it”

Wide variety of procedures

Time pressure

Failed searches are expensive (time and

money)

Opportunity to shape demographics of

faculty for coming decades

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6 ELEMENTS OF A SUCCESSFUL SEARCH

I. Run an effective and efficient search committee

II. Actively recruit an excellent and diverse pool of candidates

III. Raise awareness of unconscious assumptions and their influence on evaluation of applicants

IV. Ensure a fair and thorough review of applicants

V. Develop and implement an effective interview process

VI. Close the deal: Successfully hire your selected candidate

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RUN AN EFFECTIVE AND EFFICIENT SEARCH

COMMITTEE

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Run an effective and efficient search committee

Procedures can be used to enhance the

search...they are not always

bureaucratic “red tape”!

Set ground rules and expectations (e.g.,

attendance, decision-making, role of the

committee, time commitment involved)

Consider the composition of the search

committee (hint: diverse is better!)

Confidentiality

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ACTIVELY RECRUIT AN EXCELLENT AND DIVERSE

POOL OF CANDIDATES

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GROUP DISCUSSION

What strategies have you successfully

used to recruit an excellent and diverse

pool of candidates?

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Actively recruit an excellent and diverse pool of candidates

Short-term strategies:

Interesting job ad/job description

Placement of job ads—publications,

listservs

Networking!

Long-term strategies: Networking!

Professional societies

Contacts at institutions that graduate

excellent and diverse students

Visitors and guest lecturers in departments

on campus

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RAISE AWARENESS OF UNCONSCIOUS

ASSUMPTIONS AND THEIR INFLUENCE ON EVALUATION

OF APPLICANTS

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Raise awareness of unconscious bias

What is unconscious bias?

How might unconscious biases

influence evaluation of candidates?

How can a search committee minimize

the influence of bias?

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Bias as a habit of mind

Ordinary mental operations that serve

us quite well in most circumstances are

subject to error and can fail our

intentions

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STROOP EFFECT

COLOR NAMING

TEST

Stroop, Journal of Experimental Psychology 1935

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Source: Jerry Kang, “Immaculate Perception”, TEDx San Diego 2013

#1 #2 #3

S L B C F L T K C F L T K

S P R N D H L M G C F L T K

S L B S P R N D S L B

S P R N D H L M G C F L T K

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#1 #2 #3

G R E E N B L U E G R E E N

R E D Y E L L O W Y E L L O W

P U R P L E B L U E R E D

G R E E N R E D P U R P L E

Source: Jerry Kang, “Immaculate Perception”, TEDx San Diego 2013

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#1 #2 #3

R E D G R E E N Y E L L O W

B L U E G R E E N B R O W N

R E D Y E L L O W B L U E

B R O W N B R O W N B L U E

Source: Jerry Kang, “Immaculate Perception”, TEDx San Diego 2013

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Unconscious bias

A substantial body of evidence demonstrates that most

people hold unconscious assumptions or biases about groups

of people

Depending on the discipline, unconscious biases can also be

referred to as:

Schemas

Stereotypes

Mental models

Cognitive shortcuts

The tendency of our minds to judge

individuals by the characteristics (real

or imagined) of the groups to which

they belong

Statistical discrimination

Implicit associations

System 1 thinking

Spontaneous trait inference

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Stereotypes about men?

Stereotypes about women?

Stereotypes about professors?

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Gender stereotypes

Men are agentic: decisive, strong, competitive, ambitious, independent, willing to take risks

Women are communal: nurturing, nice, gentle, supportive, sympathetic, dependent

These stereotypes lead to expectancy bias and assumptions of occupational role congruity

Prescriptive norms: how women and men shouldand should not be

Social penalties for violating prescriptive gender norms

Works of multiple authors over 30 years: e.g., Ben 1974; Broverman 2010; Eagly2002, 2003, 2007; Heilman 1984, 1995, 2001, 2004, 2007

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Common racial/ethnic stereotypes

Chinese2

Disciplined

Competitive

Loyal to family ties

Scientifically minded

Business oriented

Strong values

Clever

Serious

Determined

Logical

Wise

1. Devine and Elliot. (1995) Are Racial Stereotypes Really Fading? The Princeton Trilogy Revisited. Personality and Social

Psychology Bulletin 21 (11): 1139–50.

2. Madon et al. (2001) Ethnic and National Stereotypes: The Princeton Trilogy Revisited and Revised. Personality and

Social Psychology Bulletin 27(8) 996–1010.

3. Ghavami and Peplau. (2015) An Intersectional Analysis of Gender and Ethnic Stereotypes: Testing Three Hypotheses.

Psychology of Women Quarterly 37(1): 113-127.

Latinos3

Poor

Have many children

Illegal immigrants

Dark-skinned

Uneduated

Family-oriented

Lazy

Day laborers

Unintelligent

Loud

Gangsters

African American1

Athletic

Rhythmic

Low in intelligence

Lazy

Poor

Loud

Criminal

Hostile

Ignorant

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Unconscious bias in the search process

Applications/curriculum vitae/résumés

Reference letters

Interviews/evaluation of leadership

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Evaluation of CVs and résumés

238 academic psychologists (118 male,

120 female) evaluated an actual CV

randomly assigned a male name (Brian

Miller) or female name (Karen Miller)

Junior level—little evidence of productivity

Senior level—CV of professor who applied

and received early tenure

Respondents asked to rate research,

teaching, service, recommend

hire/tenure, and return all materials

Steinpreis et al. (1999) “The Impact of Gender on the Review of the Curricula Vitae of Job Applicants and Tenure Candidates: A National Empirical Study.” Sex Roles 41:509-528.

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Evaluation of CVs and résumés

Entry-level:

More likely to hire “Brian Miller”

“Brian Miller” had higher ratings for

research, teaching, and service

NO DIFFERENCE in ratings of male vs.

female respondents

Senior-level:

Equally likely to recommend tenure for

“Karen” vs. “Brian”

FOUR TIMES as likely to put cautionary

comments on “Karen’s” materials compared

to “Brian’s”

Steinpreis et al. (1999) “The Impact of Gender on the Review of the Curricula Vitae of Job Applicants and Tenure Candidates: A National Empirical Study.” Sex Roles 41:509-528.

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Evaluation of CVs and résumés

“Bank” of résumés with differing skills,

characteristics, higher and lower “quality”

Résumés randomly assigned a “white-

sounding” or “African-American-sounding”

name

Résumés sent to actual job openings

advertised in Chicago and Boston

newspapers

Measured callbacks

Bertrand and Mullainathan (2004) “Are Emily and Greg More Employable than Lakisha and Jamal? A Field Experiment on Labor Market Discrimination.” American Economic Review 94: 991-1013.

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Evaluation of CVs and résumés

Applicants with “white-sounding” names

were 50% more likely to be called back for

an interview

Applicants with “white-sounding” names

and a higher-quality résumé were 27%

more likely to be called back, compared

to white names/lower quality résumé

Applicants with “African American-

sounding” names and a higher-quality

résumé only 8% more likely to get a

callback (not statistically significant)

Bertrand and Mullainathan (2004) “Are Emily and Greg More Employable than Lakisha and Jamal? A Field Experiment on Labor Market Discrimination.” American Economic Review 94: 991-1013.

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Evaluation of CVs and résumés

“I sent my resume for something

and when I showed up someone

said to me, ‘Your resume didn’t

look black.’ Can you imagine

someone saying that?”

- URM female, senior faculty member

Pololi et al. (2010), JGIM 25(12): 1363-69.

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Evaluation of recommendation letters

312 letters of recommendation for medical faculty

successfully hired at a large U.S. medical school

Letters written for women vs. men:

Shorter

Offered “minimal assurance”

More gendered terms

More doubt-raisers

Fewer “standout adjectives”

More “grindstone adjectives”

More references to personal lives

Trix and Psenka (2003) “Exploring the Color of Glass: Letters of Recommendation for Female and Male Medical Faculty.” Discourse & Society 14:191-220.

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Evaluation of recommendation letters

Trix and Psenka (2003) “Exploring the Color of Glass: Letters of Recommendation for Female and Male Medical Faculty.” Discourse & Society 14:191-220.

Semantic realms following the possessive (e.g.,

“her training”)

0

10

20

30

40

50

60

TrainingTeachingApplic

Research

Skills/A

bilCareer

Female

Male

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Evaluation of recommendation letters

Trix and Psenka (2003) “Exploring the Color of Glass: Letters of Recommendation for Female and Male Medical Faculty.” Discourse & Society 14:191-220.

Semantic realms following the possessive (e.g.,

“her training”)

0

10

20

30

40

50

60

TrainingTeachingApplic

Research

Skills/A

bilCareer

Female

Male

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Evaluation of job interviews

Taped male and female candidates

interviewing for a leadership position in a

male dominated field (computer lab

manager)

Candidates were actors trained to perform an

agentic or communal script of 12 interview

questions

428 evaluators (50% women) viewed the

taped interviews and rated the “candidates”

on competence, likeability, and hireability

Phelan, Moss-Racusin and Rudman (2008) “Competent Yet Out in the Cold: Shifting Criteria for Hiring Reflect Backlash Toward Agentic Women.” Psychology of Women Quarterly 32: 406-413.

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Evaluation of job interviews

Competence: Agentic interviewees

rated more competent than communal

Likeability: Agentic men rated more

likeable than agentic women;

communal men less likeable than

communal women

Phelan, Moss-Racusin and Rudman (2008) “Competent Yet Out in the Cold: Shifting Criteria for Hiring Reflect Backlash Toward Agentic Women.” Psychology of Women Quarterly 32: 406-413.

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Evaluation of job interviews

Hireability:

Agentic interviewees more hireable than

communal

No gender difference for communal

interviewees

GENDER DIFFERENCE for agentic interviewees:

Agentic men more hireable than agentic women

WHY? SHIFTING CRITERIA

For agentic men, communal men, communal

women—competence weighted most heavily in

hiring decision

For agentic women, likeability/social skills

(perceived weakness) weighted most heavily

Phelan, Moss-Racusin and Rudman (2008) “Competent Yet Out in the Cold: Shifting Criteria for Hiring Reflect Backlash Toward Agentic Women.” Psychology of Women Quarterly 32: 406-413.

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GROUP DISCUSSION

Case Study

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ENSURE A FAIR AND THOROUGH REVIEW OF

CANDIDATES

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Minimizing unconscious bias in a hiring setting

Suppress bias and assumptions

“Stereotype rebound”

Rely solely on one’s sense of

“objectivity”

Numeric ranking systems

Liberman and Forster (2000) Journal of Personality & Social Psychology.

Macrae et al. (1994) Journal of Personality & Social Psychology.

Wenneras and Wold (1997) Nature.

WHAT NOT TO DO!

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Minimizing unconscious bias: BEFORE conducting evaluations

Replace your self-image as an objective person with

recognition and acceptance that you are subject to

the influence of bias and assumptions

Diversify your search committee

Social tuning/increased motivation to respond without

bias

Counterstereotype imaging

Critical mass—increase proportion of women and

minorities in the applicant pool

Develop and prioritize criteria prior to evaluating

applicants

Uhlmann and Cohen (2007) Organizational Behavior and Human Decision Processes.

Lowery, Hardin and Sinclair (2001) Journal of Personality and Social Psychology.

Blair, Ma and Lenton (2001) Journal of Personality and Social Psychology.

Heilman (1980) Organizational Behavior and Human Performance

Van Ommeren et al. (2005) Psychological Reports

Uhlmann and Cohen (2005) Psychological Science.

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Minimizing unconscious bias: WHILE conducting evaluations

Spend sufficient time and attention on evaluating

each application

Focus on each applicant as an individual and evaluate

their entire application package – information

minimizes bias

Use inclusion rather than exclusion decision-making

processes

Stop periodically to evaluate your criteria and their

application

Accountability: Be able to defend every decision!

Martell (2001) Applied Social Psychology.

Heilman (1984) Organizational Behavior & Human Performance.

Tosi and Einbender (1985) Academy of Management Journal.

Biernat and Fuegen (2001) Journal of Social Issues.

Brauer and Er-rafiy (2013) Journal of Experimental Social Psychology.

Hugenberg et al. (2006) Journal of Personality and Social Psychology.

Dobbs and Crano (2001) Personality and Social Psychology Bulletin.

Foschi (1996) Social Psychology Quarterly.

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DEVELOP AND IMPLEMENT AN EFFECTIVE INTERVIEW

PROCESS

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PAIRED DISCUSSION

Describe an interview experience you

had that was memorable (good or bad).

What lessons can be learned for

ARCC/ATC?

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Two key aims of the on-campus interview:

AND…..

Keep both of these aims in mind!!!

On-campus interviews

Allow the hiring department to determine

whether the candidate possesses the

knowledge, skills, abilities, and other

attributes to be successful at your college

Allow the candidate to determine whether

your college offers the opportunities,

facilities, colleagues and other attributes

necessary for his/her successful

employment

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On-campus interviews

PLAN for an effective interview process

Make sure all interviewers are aware of

inappropriate questions

Develop interview questions that will evaluate

candidates entire record; consider asking

different interviewers to discuss different

aspects of the position rather than all

interviewers asking the same set of questions

Personalize the visit/universal design

Provide candidates with a knowledgeable

source of information about the

collect/community from someone NOT

INVOLVED in the search

Develop and share an information packet

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On-campus interviews

DURING the visit

Ensure that candidates are treated fairly

and with respect

Inappropriate questions are inappropriate

in both formal and informal settings!

AFTER the visit

Review materials on unconscious bias to

ensure assumptions have not influenced

your final evaluation of the candidates

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CLOSE THE DEAL: SUCCESSFULLY HIRE YOUR

SELECTED CANDIDATE

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Close the deal

Timeliness

Maintain communication

Dual career issues/timeliness (?)

Negotiation of start-up packages (?)

Return visit (?)

Ensure the Success of Your

Chosen Candidate!!!

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Sheridan, Jennifer; Eve Fine; Molly Carnes; Amy Wendt; and Jo Handelsman. 2015. “Searching

for Excellence & Diversity Workshop: Improving Faculty Diversity by Educating Faculty Search

Committees.” in Personalauswahl in der Wissenschaft (C. Peus et al., eds.) Sprinter-Verlag: Berlin.

Fine, Eve; Jennifer Sheridan; Molly Carnes; Jo Handelsman; Christine Pribbenow; Julia Savoy;

and Amy Wendt. 2014. “Minimizing the Influence of Gender Bias on the Faculty Search Process.”

Advances in Gender Research 19: Gender Transformation in the Academy (V Demos et al., eds.).

Emerald Group Publishing: Bingley UK. Pp. 267-289.

Fine, Eve and Jo Handelsman. 2012. Searching for Excellence and Diversity: A Guide for Search

Committee Chairs, National Edition. University of Wisconsin-Madison.

Sheridan, Jennifer; Eve Fine; Christine Maidl Pribbenow; Jo Handelsman; Molly Carnes. 2010.

“Searching for Excellence & Diversity: Increasing the Hiring of Women Faculty at One Academic

Medical Center.” Academic Medicine. 85(6):999-1007.

Isaac, Carol; Barbara Lee; and Molly Carnes. 2009. “Interventions that Affect Gender Bias in

Hiring: A Systematic Review.” Academic Medicine. 84(10):1440-1446.

Sheridan, Jennifer; Eve Fine; Jessica Winchell; Christine Maidl Pribbenow; Molly Carnes; and Jo

Handelsman. 2007. “Searching for Excellence & Diversity: Does Training Faculty Search

Committees Improve Hiring of Women?” American Society for Engineering Education (ASEE)

2007 Conference Proceedings. June 2007.

Relevant Publications

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Thank you!