Scrutiny, Resident Involvement and engaging young people.
Slide 2
Plan Ice breaker 10/15 mins Introduction of NCHA 10/15 mins
Introduction of myself. What Ive done in the past couple of years
with Scrutiny and events etc with young people. 15 mins Network and
ideas for what other organisations/ Scrutiny panels can do. Forums/
events/ U25 group/ fourteen19 10mins Activity 10 mins Close and
end.
Slide 3
Ice Breaker Fact or fiction? Ask everyone to write on a piece
of paper THREE things about themselves which may not be known to
the others in the group. Two are true and one is not. Taking turns
they read out the three facts about themselves and the rest of the
group votes which are true and false. There are always surprises.
This simple activity is always fun, and helps the group and leaders
get to know more about each other.
http://insight.typepad.co.uk/40_icebreakers_for_small_groups.pdf
Slide 4
Over 40 years of providing housing, care and support An
introduction to Nottingham Community Housing Association
Slide 5
Celebrating 40 years
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Facts and figures 180 + Market Rent 2,300 vulnerable people in
care and support services 612 shared ownership homes 1000 people
employed by NCHA 60m annual group turnover Over 0.5Billion Property
assets 85.22 average weekly rent 700+ general needs lettings per
year 6,200+ general needs
Slide 7
Where we are today Employing 1100 people Providing over 8,800
affordable homes Letting 700 affordable homes per year 83.00
average weekly rent 500,000 care and support hours per year
Supporting over 2,000 vulnerable people through care and support
services
Slide 8
Where we are today 60m annual turnover 500m group property
assets 400 market rent and homes for sale 600 shared ownership
homes Building 250 new homes every year
Slide 9
Who we are Nottingham Community Housing Association LETS Select
Ltd NC(2)HA Nottingham Community Almshouse Charity
Slide 10
Slide 11
Our mission To provide high quality low cost housing, services
and support for more people in need.
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Our vision More homes, great services, better lives Delivered
by our 12 corporate objectives.
Slide 13
Our successes More homes We deliver on our developments and
continue to receive grant funding from the Homes & Communities
Agency to provide more homes.
Slide 14
Our successes Great services Our tenant surveys show a steady
improvement in satisfaction levels. 91% tenants satisfied with us
(2011 STAR survey) Over 90% of service users satisfied in all areas
(2011 service user survey)
Slide 15
Our successes Better lives Local authorities continue to
support our work. Surveys indicate support and satisfaction with
us. Care and Support contracts continue to be won at tender.
Slide 16
Our successes External validation Awarded TPAS accreditation
for Resident Involvement in 2014.
Slide 17
Resident Scrutiny Panel - Who are we? An independent panel that
: Scrutinises performance Benchmarks NCHA against other housing
associations Looks at examples of good practice nationally
Recommends improvements to NCHA on each report
Slide 18
Resident Scrutiny Panel Nottingham Community Housing
Association have had a Scrutiny panel since 2012. The Scrutiny
budget for next year is 9,000 Scrutiny has access to the same high
level performance information as the Board of shareholders. So why
do we have a Scrutiny panel?
Slide 19
Former Reports 1.Anti Social Behaivour- 2012 2.Voids-2013
3.Tenant Satisfaction with Responsive Repairs-2014 4.Affordable
Rent Homes Page of the NCHA website.-2015
Slide 20
The benefits. Free Training- We will pay for you to earn
qualifications! External Trips- Conferences, awards ceremonies Work
on exciting projects Social Shape NCHAs services Achieve
recognition All expenses paid and free catering Employment
chances