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SCHOOLLING Frequently Asked Questions
SIGNUP&LOGINQ1)Whatisyourwebsitewww.schoolling.comallabout?A1)Schoollingisaninitiative,whichenablestheparentstoapplytomultipleschoolsbyfillingasingleonlineapplicationform.Withthemajorityofparentsfallingintoworkingclassthesedays,theyhavetomanagetheirleavesatworkinordertovisittheschoolstocollect/submitforms.Keepingallthisinmind,weprovideaplatformforparentstocompletetheapplicationprocessalongwithonlinesubmissions&timelyupdatesonimportantdates&documentation,allwithoutvisitingtheschoolforregistrations.Inanycasewedonotconfirmschooladmissionofthechild.
Q2)CanIsignuptothewebsitethroughsocialmedia?A2)Yes.UserscanregisterasaParent&aSchool.Ifyouareaparent,youcansignup/loginthroughaGoogle+,LinkedInaccountormanuallythroughanEmailID.IfyouareaschoolthenyoucanloginonlythroughtheUsername&Passwordprovidedbyus.
Q3)Canweusethesameloginformultipleapplicants?Whatabouttwinchildren?A3)No.OneEmailID/Google+/LinkedInaccountcanbeusedonlyforoneapplicant.Parentsmustcreateadifferentaccountforanewapplicantandfortwins.
Q4)Ihaveforgottenmypassword.HowcanIreset?A4)IfyouhadsignedupmanuallythroughanemailID,thenyoucanclickonthe‘Login’buttonavailableontheheader/footerofthewebsite.Thenclickon‘ForgotPassword’&entertheEmailIDthroughwhichyousignedup.ThepasswordwouldthenbesenttothatEmailID.Incaseofanemergency,[email protected]+91-9811831531.
Q5)Howcanichangemypassword?A5)YoucanchangeyourpasswordbyLoggingintothewebsiteandclickingon‘Profile’ontheheader.UnderProfile,select‘FillAdmissionForm’.Onthetoprightsideofthepage,youwouldseea‘Settings’button.Clickonthat&choosethefirstoption‘ChangePassword’fromthemenu.
Q6)HowcanIcontactyouguysforsupport?A6)Youcanreachouttousviaemail:[email protected]:+91-9811831531.Youcanalsofindthecontactdetailsalongwithoursocialmediachannelsinthefooterofthewebsite.WealsoprovideaChatWindowoneverypageofthewebsite,wherewehavededicatedchatexecutivestoresolveyourissues. ScrollDown
WEBSITENAVIGATIONQ1)WherecanIfindalltheupdatesonDelhiSchoolAdmissions?A1)Werunabloggingchannelmanagedbyouradmissionexpertswherewetrytocoverallthepossibleadmissionscenarios&latestupdates.Linktoourblogisavailableontheheader&thefooterofourwebsite.Youcanalsodirectlynavigatetotheblogthrough:www.blog.schoolling.com
Q2)HowcanIfindschoolsinmylocation?A2)Youcansearchforyourpreferredlocationofschoolsthrough3ways.1stwayistousethedropdownontheleftsideofthesearchbar(See1stscreenshotbelow).2ndwayistogotothe‘ApplyToSchools’page(Linkavailableontheheaderofthewebsite)andchoosethelocationfiltersontheleftsideofthepagewhichopens(See2ndscreenshotbelow).Thelastwayistochoosetheschoolsinaparticularareaonthefooterofthewebsite(See3rdscreenshotbelow)
Q3)IcanseeonlyDelhischoolsonthewebsite?A3)Currently,wecatertoschoolsonlyinDelhi.Wewouldsoonbeexpandingouroperationstothenearbycities.Q4)WherecanIfinddetailsaboutschoolsliketheirFeestructure,Rating,Address&Gender?A4)Alltheaboveinformationcanbefoundonceyouclickonthe‘ApplyToSchools’linkavailableontheheader&footerofthewebsite.Thepagewhichopensup,listsallthe800+schoolswithdetailslikeSchoolName,Rating,Address,AnnualFeeStructure,RegistrationFee&Logo.Youcanalsosearchforaparticularschool’sdetailsbymanuallysearchingtheschoolinthesearchbaravailableonthehomepage&ontheheaderofthewebsite.
Q5)WherecanIfindalltheschoolrelatedupdateslikeadmissioncriteriafor2019-20,totalseats,importantdatesforfirstlist,waitinglist&drawoflots?A5)Alltheinformationcanbefoundbyclickingonthe‘i’buttoninsidetheschoolboxonthe‘ApplyToSchools’Page.Wetryourbesttokeepupdatingthelatestinformationoftheschool&makeitavailabletoyouthroughthisbutton.
Q6)WhataretheFilters&SortByfor?A6)Youcanuse2filters:Region&GendertofilterschoolsbasisyourpreferredlocationlikeNorthDelhi,SouthDelhietc.orbasistheschooltype,whetheritisanOnlyBoysschools,OnlyGirlsoraCo-EducationalSchool.SortBycanbeusedtosortschoolsbasisName(Alphabetically),Rating(DecreasingOrder)&SchoolFee(IncreasingOrder).
Q7)Whatdoes‘RegistrationClosed’mean?Whenwouldyoustarttheregistrations?A7)DifferentcitiesofIndiahavedifferentadmissionseasons.InDelhi,admissionsstartinthemonthofDecemberandfinishbyMarchend.Weprovideafacilityofpre-applywhereaparentcanapplytotheirdesiredschoolsandfillthecommonadmissionformbeforetheactualstartdateoftheadmissionstoavoidlastminuterush.Onceweopenregistrations,theoptionof‘RegistrationClosed’changesto‘AddToCart’.However,theprocessingofadmissionformsfromtheschoolswillcommenceonlyaftertheguidelinesarereleasedbytheD.O.E.Q8)WhereareallthelegalpolicieslikePrivacyPolicy,Terms&ServiceConditionsetc.mentionedonthewebsite?A8)Youcanfindallthesepoliciesonthefooterofthewebsite.Youcanalsofindthelinksin‘Settings’whichcouldbefoundonceyouloginintothewebsite,clickon‘Profile’ontheheaderofthewebsite&thenclickon‘Settings’intheUserDashboard.
Q9)Howcanwerateyourwebsite?A9)YoucanrateusonGooglebysimplyclickingonthelinkavailableinthefooterofthewebsiteorunder‘Settings’availableinyour‘Profile’onceyoulogin.Findthelinkhere:https://goo.gl/6419rW. YoumayalsorateusonoursocialmediachannelslikeFacebookPageorfollowusonothersocialmediapages,linkstowhichcouldbefoundinthefooterofthewebsite. ScrollDown
CART&PAYMENTQ1)Howmuchdoyoucharge?Whatistheregistrationfeewritteninsidetheschoolbox?A1)WechargefromRs.24toRs.999perschooldependingonourtie-upwiththatparticularschool.Theregistrationfeewritteninsidetheschoolboxisthetotalservicefeewecharge,whichincludesRegistrationFormcost,Formcollection,Filling,ArrangementofDocuments,Parents’Signatures&Submissiontotheschool.AsperDOE'smandate,aschoolcannotchargemorethanRs.25(Brochurenonmandatory)forasingleregistrationform.Wehelpparentsinselecting,fillingandsubmittingformstovariousschools&hencewechargeaservicefeeonthisregistrationform.
Q2)WhatisthedifferencebetweentheRegistrationFee&SchoolFee?A2)Theschoolfeeisthetotalannualfeechargedbytheschoolspostadmission.Theregistrationfeeisthefeeschargedbyusasaservicechargetoparentsforhelpingthemapplytomultipleschoolsbyfillingjustasingleadmissionform.Q3)Howtoaddschoolsincart&checkout?A3)There’san‘AddToCart’optionavailableundertheschoolswhoseregistrationsareopen.Keepaddingtheschoolsyouwishtoapplytobyclickingon‘AddToCart’.Uponfinalselection,eitherclickon‘Checkout’atthetopthepageorclickontheCarticonavailableintheheaderofthewebsite.
Q4)Inthecart,whatisthedifferencebetweenCartSubtotal&CartTotal?Arethereanydiscountsthatyouoffer?A4)Yes,Ifyouapplytomorethan10schoolsinasingleorder,weofferadiscountofflat10%ontheorder.ThecartSubtotalistheamountbeforeDiscount&incaseofadiscount,theCartTotalbecomestheamountpostdiscount.
Q5)Canwedeleteschoolsafteraddingtheminthecart?Canwere-addthemifdeleted?A5)Yes,youcandeletetheschoolsthroughthebinoptionavailableinsidetheschoolboxinthe‘Cart’.Youcanre-addtheseschoolsbyfollowingthesameprocessasexplainedinQ3).Note:Onceyoumakethepayment,youshallnotbeabletodeletetheschoolsfromyourcart.Incaseofanemergency,[email protected]+91-9811831531.Q6)EvenafterImakethepaymentofaschool,theschoolisstillavailableasanoptiontobeaddedinthecartonApplyToSchoolspage.HowcanIknowwhichschoolsIhavealreadyappliedto?A6)Onceyouplaceasuccessfulorderonthewebsite,youcanaccesstheCommonAdmissionForm&TrackYourApplicationin‘Profile’(ButtonavailableontheheaderofthewebsiteafterLogin).UnderTrackApplication,youcanseethelistofalltheschoolsyouhadappliedtoalongwiththeirstatus.Q7)Whatisthispop-upof‘TermsOfServiceAgreement’onclickingon‘Proceed’inthe‘Cart’?A7)Youneedtoacknowledgetheseconditionsbeforeproceedingtopayment.Kindlyreadthemcarefully.
Q8)HowtomakethePayment?Whichpaymentgatewayareyouusing?A8)Onacknowledgingtheabovetermsofserviceagreement&clickingonProceed,youwouldbedirectedtoapagewhereyouneedtofillbasicdetailslikeName,Address,Mobile&Email.Onsavingthesedetails,youwouldberedirectedtothePayUMoneyPaymentGateway.YoucanpayusingaDebitCard,CreditCard,NetBanking,UPI&MobileWallets.
Q9)Whatmessagedowegetonsuccessfulpayment&whattodoafterthat?
A9)Onmakingthepaymentsuccessfully,thefollowingmessageshowsuponyourscreen.Youarenoweligibletofillthecommonadmissionform.Note:Youdon’tneedtofilltheformagainifyouhavealreadydonethat.YoucantakeanoteoftheTransactionIDavailableonthispageforfuturereferences.
Q10)Istheregistrationmoneyrefundableoncewemakethepayment?A10)TheRegistrationfeeisstrictlynonrefundableunlessthereisadiscrepancyfromourend.Postinspectionofareturn,wewillsendyouanemailtonotifywhetherwehaveapprovedorrejectedyourrequest.Ifyourrequestisapproved,yourrefundwillbeprocessed,andacreditwillautomaticallybeappliedtoyourcreditcardortheoriginalmethodofpayment,within5-7workingdays.Itisimportantforyoutounderstandthatsomeamount(i.e.processingcharges)maybedeductedfromtherefundprovided. ScrollDown
APPLICATIONPROCESSQ1)Aftercartpaymentatschoolling.com,Inwhatspanoftimedoparentsneedtofilltheadmissionform?A1)Parentwillhavetosubmitthecommonadmissionformwithin3days(72hours)ofthefirstsuccessfulcartpayment.Q2)Isfillingtheformmandatoryaftermakingpayment?A2)Yes.Withoutacompleteadmissionform,wewouldnotbeabletoprocessyourapplication,andneitherwillschools.Q3)DoIneedtofilldifferentformsfordifferentschools?A3)No.Ifyouareapplyingthroughus,youjustneedtofillupasingleapplicationform,evenformultipleschools.Q4)WebelongtotheEWS/DGcategory?Areweeligibletofillthisform?A4)No.WeareonlyprovidingservicesfortheGeneralcategory.InregardstotheEWS/DGcategory,theGovt.ofDelhialreadyhasmeasuresinplacetoassistparentsduringtheadmissionprocessofachild.Werequestyourefertothesame.(www.edudel.nic.in)Q5)Dowehavetostandinqueuesforformcollection&submission?A5)No,youjustneedtofillup1singleadmissionform&uploaddocumentsonourwebsite.Wewillhandlethecompleteregistrationprocess.Butifschoolscallyouforanyspecificpurposeorforadmissions,youneedtovisittheschool.Q6)HowdoIfillthecommonadmissionformafterpayment?A6)Auseriseligibletofilltheadmissionformonlyifhehasmadeatleast1successfulpaymentonthewebsite.Onceyoulogintothewebsite,theloginbuttonchangesintoa‘Profile’button.Underprofileyoucansee2dropdowns:FillAdmissionForm&Logout.Onclicking‘FillAdmissionForm’,youwouldbedirectedtotheDashboardwhereyoucanFilltheCommonAdmissionForm&TrackYourApplicationpostfillingtheform.Note:Thelinkstothecommonadmissionform&TrackApplicationwouldbeactiveonlyonceyouhavemadeatleast1successfulpaymentonthewebsite.
Q7)WhatifImadeapaymentbutdidnotfilltheform?A7)Theschoolswouldbeabletoseeonlythoseformswhicharecomplete.Fortheschoolswhicharenotindirectpartnershipwithus,wewouldbeabletoprocessonlycompleteapplications.Youneedtofinishtheformcompletely.ScrollDown
COMMONADMISSIONFORMFILLINGQ1)WherecanIseeasampleadmissionform?A1)Thesampleadmissionformisavailableintheuserdashboard/profile.Justaboveyourprofilepicture,thereisarunningbanner,whichcontainsthelinktoasampleadmissionform.Q2)IstheSchoollingcommonadmissionformsimilartotheschooladmissionform?A2)Yes.TheSchoollingcommonadmissionformisverysimilartotheschoolforms.Wehavetriedourbesttocoverallthefieldswhichtheschoolsaskintheirform.Q3)Howmanypagesdoesyourformhave?A3)Ourcommonadmissionformhas6pages:AddressDetails,ChildDetails,FatherDetails,MotherDetails,SiblingDetails&DocumentUpload.Q4)Whycan'tIfilltheformortrackmyapplicationinthedashboard?WhyisthecolorofFillform&TrackApplicationgray?A4)Youneedtomakeatleast1successfulpaymenttobeabletofilltheform&trackyourapplication.Onceyoudothat,theselinkswillautomaticallybecomeactive.Q5)WherecanIfindanexhaustivelistofallthedocuments,Affidavits&othernecessarydocumentsrequired?A5)Youcanfindallthesampledocuments,affidavitsalongwiththeirformatsin‘Profile’.Youneedtosignuponthewebsite&thenclickonthe‘Profile’buttonavailableontheheaderofthewebsite.Thedocumentsrequired&affidavitscouldbefoundonthelink‘DocumentsRequired’availablerightbelowtheprofilepicture.Youcanfindthedocumentslisthereaswell:https://goo.gl/QRrpGA Q6)Canweuploadmultiplefilesin1documenttype?A6)Yes,youcanuploadmultiplefilesin1documenttype.Youcanusethisfeaturetouploadthefront&backsideofAadharCardoranyotherdocumentforthatmatter.Q7)Doweneedtoselfattestthedocumentsbeforeuploading?A7)YesQ8)Wedon’thavethedocumentrightnowbutarearrangingit.Canwefillsomepagesoftheformandlateruploaddocuments.A8)Allthepagesgetsavedinthedashboardasyoukeepcompletingthem.Youcansavethefirst5pagesanduploadthedocumentslater.Butyoumustcompletetheformwithin72hours(3days)ofthefirstpayment. Q9)Whatistheimportanceofdocuments?Isitokayifweuploadadocumentwithfalseinformation?A9)No.Documentssubmittedshouldnotbeexpiredinanywayi.e.Documentsshouldbeuptodate.Renderingfalseand/ormisleadinginformationordocumentsaresubjecttodisqualificationofadmission/educationfromschools.Allinformationenteredmustbecorrect.Allspellingsshouldcorrespondtodocumentsprovided,asnochangeshallbeentertainedonceentrieshavebeenmade.
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COMMONADMISSIONFORMSUBMISSIONQ1)Imadeamistakewhileenteringdetailsintheform.HowcanIcorrectit?Iamnotabletoedittheformpostsubmission.A1)Youcannotmakechangesintheform,oncesubmitted.Itopensinareadonlymode.Incaseofanemergency,[email protected]+91-9811831531within2hoursofcommonadmissionformsubmission.Q2)Whatifwesubmitaformhereandsubmititagainintheschoolorwesubmitheretwice?A2)Anysortofdoubleregistration(throughSchoollingorotherwise)/renderingfalseinformationonthepartoftheuserswillbesubjecttoimmediatecancellationfromtheschool.Q3)IfIapplytodaytosomeschools&filltheformwithin3days.AfteracoupleofdaysIapplytomoreschools.DoIneedtofilltheformagain?A3)NoQ4)Ihavesubmittedtheformthroughyourwebsite,howwillIknowiftheschoolhasreceiveditornot?CanItrackmyapplication?A4)YoucanlivetrackthestatusofyourapplicationinyourUserDashboard/Profile.Postlogin,clickon‘Profile’ontheheaderofthewebsite&thenclickon‘TrackHere’.Thetrackingofapplicationisbasisthefollowingparameters:Parent’sSignature,SubmissionToSchool,ReceiptFromSchool(Ifany).
Q5)Isourjobdonepostpayment&submissionofthecommonadmissionform?A5)Yesforthematterofregistrations,yourjobisdone&wemakeitourresponsibilitytoforwardyourapplicationtotheschoolsyouhaveappliedthroughourwebsite.Although,UsersareobligatedtocomplywiththeprocessofSchoollingastheteammightconnectwiththemviaphone,emailorSMSforprocessingrelatedqueries.Parentsmustalsovisittheschoolifcalledorduringadmissionsfordrawoflots,finaladmissions.Q6)DoIneedtosubmittheprintoutoftheformtotheschool?DoIneedtosubmitphotographsordocumentstotheschool?A6)No,youcanjustkeepthisforyourrecords.Nosubmissionisrequiredafterthis.Youneedtovisittheschoolonlyatthetimeofadmissions,ifselectedorcalledbytheschool.Whentheschoolscallyouforadmission,youneedtocarrythesedocumentsinoriginaltotheschooltomatchthedatathatyouhavesubmitted.Q7)WhatisAPID?Whatisitssignificance?WhatreferenceshouldIgivetotheschoolincaseofdiscrepancy?A7)APIDistheshortformofApplicationID,whichisuniqueforeveryparent.YoucanfindtheApplicationID(APID)inTrackApplicationinUserDashboard/Profile.Theschools,whichareinpartnershipwithus,acceptthisAPIDasareferencenumber.Forotherschools,wewouldbeemailingyoutheReferenceNumberpostsubmissionofyourformintheschool.Wewouldalsocourieryoutheregistrationslip,whichtheschoolissuesonsubmissionofaform.TheAPIDisgeneratedassoonasyouplacethefirstsuccessfulorderonthewebsite.
Q8)Willwegetsureshotadmissionifweapplythroughyou?A8)Ourservicesdonotguaranteeadmission.Weactasanadmissionfacilitatorbetweentheschools&theparents.Ifselected,thechild'sparentsmustadheretotherulesofadmissionoftheschoolsthattheyhaveappliedto.Q9)Whatifwehavefollowedalltheprocessbutlaterschoolrejectstheapplicationbecausethechildagedidnotfallintothedesiredagegroupsacceptedbytheschools?A9)IftheDirectorateOfEducation(DOE)hasastrictpolicyaroundaparticularadmissioncriterionthenithastobethechild’sage&thereisarelaxationofnotevenaday.ForadmissiontothePrivateUnaidedschoolsofDelhi,theageoftheapplicantiscalculatedason31Marchoftheyearinwhichadmissionissought.GeneralCategory:ForNursery/Pre-School:Between3Yrs-4YrsForKG/Pre-Primary:Between4Yrs-5YrsForClass1:Between5Yrs-6Yrs
