S C H C 2 0 1 7 A N N U A L R E P O R T 1

CELE

BRAT

ION

2017 ANNUAL REPORT

Scarborough Centre for Healthy Communities is a not-for-profit community health and social services organization. We address the physical, mental, social, financial and environmental aspects of health and delivery of a diverse range of health and social services to meet the holistic health needs of the communities of Scarborough. We operate 38 services across 11 sites, including primary care, services for children, youth and seniors, hospice palliative care, social support programs and health education. For over 38 years we’ve worked closely with a variety of community stakeholders to cultivate vital and connected communities.

S C H C 2 0 1 7 A N N U A L R E P O R T 3

TABLE OF CONTENTSSCHC adding up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

From the Board President & the CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Our palliative care experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

A journey “home” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Results from SCHC’s 2017 Volunteer Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Listening when no one else would . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Financial statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Thank you to our supporters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Our core values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Our mission, vision, and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Janice Dusek, RN, BSN, MS, MBA, CHE Board PresidentCEO, JD & Associates

Sandra Zoratti, B.Sc., PMP Board Vice PresidentAssociate Vice President, TD Bank Group

Sarwar Khan, BComm, MComm, MBA, CA (BD) Board TreasurerAssistant Controller, EOS Canada Inc .

Caryl Arundel, MSc, MPA Board SecretaryPrincipal, Caryl Arundel and AssociatesAcademic Coordinator, Nonprofit and Voluntary Sector Management Certificate, Chang School, Ryerson

Junie B Facey, MHS, RSW, BSW, CMP Board Member-at-LargeFaculty and Health Programs Coordinator, Cestar College of Business, Health & Technology and Contract Faculty, Ryerson University – The Chang School

Prof. Dr. Ainum Afroza, MD, FCPS, MMedEd, CTTPPaediatrician and Medical Educator

Pema LhalungpaDirector, Communications, Manulife

Olivia LondonTelehomecare Nurse, Toronto Central CCAC

Ken Ng, CPA, CGA, MBADirector of Finance, Abilities Centre

Mahesh Nileshwar, CCNA, ITIL, CISAExecutive Director, Retire-At-Home Services

Mariam PaulCoordinator, Workforce Development StrategiesEast Scarborough Storefront

Christopher Robert TaylorTrainer - Kizhaay Anishinaabe Niin ProgramOntario Federation of Indigenous Friendship Centre’s (OFIFC)

BOARD OF DIRECTORS

4 S C H C 2 0 1 7 A N N U A L R E P O R T

SCHC ADDING UPservice interactions supporting our community members

clients used our transportation service resulting in

individual rides provided

served in our Community Health Centre

served in our Diabetes Program

supported by Palliative Pain and Symptom Management

210,6833,917 1,378

25,4483,1671,799

93% 92% 93% indicated SCHC has positive

impacts on community indicated their needs were

being met by SCHCindicated that SCHC improved their health and wellbeing

household visits to Food Bank with

Of the 650+ PARTICIPANTS in our Client Experience Survey,

clients served16,694 4,539

S C H C 2 0 1 7 A N N U A L R E P O R T 5

enhanced services to Scarbor-ough residents . Working closely with our community partners we continue to strengthen and grow our community Hospice Palliative Care service . We have also been working diligently to tackle the growing challenge of homelessness in Scarbor-ough through our leadership in the Scarborough Housing Stabilization Network, a part-nership of over 12 agencies in Scarborough that are commit-ted to ensuing all Scarborough residents have not just housing, but homes .

We are also very proud that we were successful in our ap-plication with the United Way Toronto and York Region and have attained Anchor Funding Status which will ensure our continued support to some of Scarborough’s most vulnerable citizen’s . Much of the work we do in Scarborough supports newcomers to Canada, so we are pleased that again this year we were part of the team to care for the second wave of Syrian refugees to Scarborough, with over 200 families supported to ensure their good health as they settle in Canada .

In all that we do, we are com-mitted to ensuring the high-est and safest of services and

to this end are very pleased to have successfully undergone accreditation with Accredit-ation Canada . Accreditation helps us identify what SCHC is doing well and where to focus our improvement efforts . We were evaluated in areas such as Governance, Leadership, Infection Control, Medication Management, Community Sup- port, Primary Care, and Hos-pice Palliative Care against national standards and passed with flying colours! Congratu-lations to all SCHC clients, staff, and volunteers on this great achievement in our continuous quality improvement journey .

As we look forward we will con-tinue to work towards ensuring not only our sustainability into the future but that we continue to narrow the gap in critical community services to sup-port Scarborough commun-ities, including palliative care, increasing access to primary care services through our com-munity health centre, address-ing key determinants of health like food security, housing and sense of belonging as well as supporting seniors to live in-dependently in their homes .

Of course, we could not achieve any of our goals without the support of our many volun-

teers, staff, donors, partners and funders, including the Central East Local Health In-tegration Network, United Way Toronto & York Region and the City of Toronto . We extend our sincere thanks to them as it is their generous contributions and support that allow us to make health care accessible to Scarborough’s most vulnerable .

It is not only an honour, but also highly rewarding time for our Board of Directors, to be part of such a progressive organiz-ation driven by its Vision of ‘…Championing holistic health and wellness for the diverse populations of Scarborough . The successes are recognized and celebrated . The challen-ges and problems are identi-fied and addressed by skilled and devoted people who know that continuous improvement, through a focus on best prac-tice processes, will create fu-ture successes . Our commun-ity of Scarborough and each of our patients and their families deserve nothing less .

Janice Dusek, Board President

Jeanie Joaquin, CEO

FROM THE BOARD PRESIDENT & THE CEOAS WE REFLECT ON THIS PAST YEAR WE ARE CELEBRATING our successes . We continue to innovate to ensure that we are ex-celling in our service to a very diverse community of ethnicities, of socioeconomic status and of age . We have been executing on our Organizational Sustainability Plan, that was developed in 2016 with the input of over 600 stakeholders including staff, board, volunteers, clients, community members and partners . True to this goal the 2016-17 fiscal year resulted in us achieving financial growth of 4% (over $400,000) in ongoing base funding to support

Janice Dusek

6 S C H C 2 0 1 7 A N N U A L R E P O R T

The meeting was brief . Apart from another bout of chemo treatments or a hip replace-ment the oncologist had no other solutions . I told the doc-tor that Jim could no longer walk to the bathroom with the continued diarrhea from the former chemo treatments . As for a hip replacement, Jim re-minded me that he could en-dure the pain from osteo-arth-ritis but he could not tolerate this different pain at his sac-rum . We hit a brick wall . I asked the oncologist to transfer us to palliative care and signed the necessary papers . He did so readily . We were free – what-ever that meant .

The Community Care Access Centre (CCAC) contacted us that very afternoon just as the oncologist had said they would . So far, so good! A nurse was to see us Monday to assess us . Life was starting to improve . However, that weekend Jim’s pain became intolerable and I called the emergency number the CCAC had given us deter-mined to get Jim to a down-town hospital where perhaps he could get relief . The operator explained that our files had not been transferred . We would have to wait until Monday mor-ning .

Finally Monday morning came and with it our nurse Olivia Lo-gan – the Palliative Care Nurse from VHA Home HealthCare, a capable, cheerful nurse who seemed to love her job . We were overjoyed to see her! Oliv-ia listened to Jim’s explanation of his pain and immediately set about trying to contact the oncologist for necessary medi-cation . In the meantime, I was pestering the CCAC Care Co-ordinator for a visit by a pal-liative care doctor . I knew Jim needed different medications . We gave consent to make a referral to the Scarborough Centre for Healthy Commun-ities – Hospice Palliative Care Program . The referral was sent on November 30th . Alexis Ang – the Palliative RN System Navigator with the Hospice Palliative Care Program – con-tacted us the same day to set up a home visit for the next day . During her visit on December 1st, Alexis explained her role as a registered professional with specialized knowledge in pal-liative care . She would connect us with a palliative physician and other services to support me and my husband through our journey . She would be the connection between all our care team providers so every-one was on the same page . Best of all we would have 24/7 access

to one of the Navigators on-call if we had any concerns or ques-tions! By Wednesday, the pain prescription had at last been filled but the best news was Alexis was able to arrange for one their palliative care doc-tors to see us Friday afternoon . Progress!

Enter Dr . Natalia Novosedlik on Friday . How could this fra-gile, youthful woman, com-bat this horrific disease? She quietly and thoughtfully inter-viewed and examined Jim then set about a course of action . Now with daily nursing care and a sensitive, knowledgeable doctor, we had hope . We were three weeks from Christmas and our wish was that Jim could be well enough to sit at the dining room table to join in the family celebrations . This was not to be . Christmas came with increased misery but we had a joyful nurse who arrived literally to save the day . Gerald-ine, another VHA nurse, took one look at the situation and knew we needed help . She ar-ranged for Personal Support Worker support to help Jim every day . Her visit made a huge difference . We got two ex-cellent PSWs who were tremen-dously supportive, consistent, and hard-working to make Jim comfortable .

OUR PALLIATIVE CARE EXPERIENCE NOVEMBER 2016 MARKED A CHANGE IN OUR LIVES FOREVER. MY HUSBAND JIM HAD BEEN diagnosed with stage 4 metastatic colon cancer on October 8, 2015 . He started a series of chemo treat-ments in November every two weeks until the end of May 2016 when he took a “chemo holiday” . He was never able to take a proper holiday . The chemo treatments had done their work and he was limited with his mobility to short walks in the house, the occasional brief car ride, a little sitting but mostly lying down to relieve the pressure and pain at the base of his spine, the location of the cancer . Finally, on this day in November 2016, I had made an appointment with Jim’s oncologist to see if he had any solutions for the debilitating pain .

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In the background Alexis was keeping informed about our progress by checking in on a weekly basis . She suggested a hospice volunteer who would come in and provide support to Jim and allow me a little time to myself . In early Janu-ary we met with Chrystalla Chew – the Visiting Hospice Coordinator . She spoke to me and Jim about the highly trained volunteers . We agreed to have someone come in to be with Jim and give me a break for a few hours a week . By mid-January we met Sandy Chadwick – the wonderful hospice volunteer who came to our home . Chrystalla also sug-gested I come to the Caregiver Group where I would receive

support with others going through the same experience .

As the winter progressed Dr . Natalia worked tirelessly to treat Jim’s nerve pain . It was a slow, complicated business, but we were impressed that she contacted colleagues to check on suitable treatments . Finally, Jim was pain free but it came at a cost . He lost the mobility of his feet and legs . As always, Dr . Novosedlik had some solutions in her bag of tricks!

Through all the misery, I saw a change in Jim . From a pes-simistic man, Jim found the days sailing by; he enjoyed the changing view from his window, his morning coffee and bowl of spiced porridge . He looked for-

ward to the daily visits from the nurses and PSWs and the weekly visits from the hospice volunteer . He loved seeing his family especially if the grand-children could come . They put a sparkle in his eye . He was no longer introverted but had a new world of friends popping in to visit . Dr . Novosedlik got him talking about his childhood, stories I had never heard . “That felt good!” he concluded .

The unconditional care that the palliative care team gave Jim made him appreciate life . Facing death, Jim found life .

[Jim died peacefully on April 21st, 2017]

By Jan Main

“Overall SCHC has helped me stay in my home and have a better life because of it. Thank you for all your support!”

­—­SCHC­CLIENT

8 S C H C 2 0 1 7 A N N U A L R E P O R T

A JOURNEY “HOME”

“We know that affordable housing makes a powerful, positive contribution to the economy, to a better

environment, to healthier communities and healthier people” ­—­HOUSING­OPPORTUNITIES­TORONTO,­2009

In the face of so many issues, Derrick, a calm and quiet man, always focused on the positive . Despite his optimistic outlook, Derrick’s physical health was taking a toll . Due to his housing situation it was very difficult for Derrick to focus on his physical and mental health . His priority was to find a safe place he could call home .

Derrick was assisted by our housing worker, Nicole, over

the course of a year . She did the usual things; filed an appli-cation for subsidized housing, assessed Derrick’s resources, educated him regarding his rights and contacted countless landlords on his behalf . During this stressful time Derrick’s resiliency carried him through .

The hard work paid off last fall when Derrick secured his own apartment . Accompanied by Nicole Derrick went to view the

unit and sign the lease . Nicole observed Derrick standing on the patio in the sunshine, pure joy on his face .

Six months later and Derrick is still housed . Slowly but surely he continues to make his apart-ment his home . He can now focus on his health and sup-porting his son . When asked how it was going, his answer:

“perfect, just perfect” and a big smile on his face .

Derrick’s story clearly illus-trates how the “Housing First” approach is essential to an individual’s success . SCHC helps community members, by providing resources and supporting community-led initiatives . The Scarborough Housing Stabilization Planning Network (SHSPN) is a collect-ive of housing support organ-izations who collaborate to address housing-related issues in Scarborough . In a time of limited resources and shrink-ing budgets, it is critical for or-ganizations to work together to help communities .

By Christine Hewitt

WHEN DERRICK ARRIVED AT THE FOOD BANK ALMOST TWO years ago, he did not realize he was starting the long journey home . Like many other people in our community, Derrick was facing a daunting list of barriers . In addition to his unstable housing situa-tion, the 66 year old had immigrated to Canada a number of years prior and had challenges working through the larger systems . Der-rick was also living with a brain tumor .

S C H C 2 0 1 7 A N N U A L R E P O R T 9

RESULTS FROM SCHC’S 2017 VOLUNTEER SURVEY

of volunteers feel valued and appreciated for their work at SCHC

feel their training helps in the work they do as

volunteers at SCHC

feel their volunteer experience at SCHC has met their goal

feel that SCHC is a good place to volunteer

87%

86%

80% 89%

1 0 S C H C 2 0 1 7 A N N U A L R E P O R T

When Farha presented at the SCHC Community Health Centre she was in distress, cry-ing uncontrollably, and unable to express herself in English . Through real time interpreta-tion service provided by SCHC, Farha tearfully explained how she had made repeated trips to the emergency room, worried that she was having a heart at-tack . A thorough health exam-ination revealed Farha was having a panic attack . She was encouraged to follow up with a family doctor for treatment to avoid frequent visits to the ER .

Farha was visibly upset and felt the staff at the hospital were ignoring her concerns . She in-sisted her symptoms felt like she was having a heart attack . She described experiencing chest pains and breathing dif-ficulties . She was feeling faint, weak, and dizzy . She thought she was going crazy, or worse, that she was dying . She de-scribed feeling intolerable sad-ness and constant worry . She was scared to go out and hesi-tant about allowing her son to go to school in case something awful happened to him .

Farha found herself crying over nothing or crying about small things that never used to both-er her in the past . Her sleep was affected and she felt tired all the time . After consultation with the doctor at SCHC, Farha was informed her symptoms were consistent with adjust-ment disorder with mixed anx-iety and depressed mood . The doctor prescribed medication and recommended follow up with social work for counsel-ling . Therapy involved partici-pating in Cognitive Behaviour-al Treatment (CBT) .

LISTENING WHEN NO ONE ELSE WOULD“I DID NOT HESITATE TO LEAVE BECAUSE MY FAMILY’S LIFE WAS IN DANGER” BEGINS FARHA* a 36 years old woman born and raised in Kabul, Afghanistan . Fearing for their lives, Farha was forced to flee the place she called home . Scared, worried, and six months pregnant, Farha arrived in Canada in 2012 with her husband and two young children . They did not speak English . Not a word . Their only possessions were one little suitcase . With no family ties in Canada, the family lived briefly in a home-less shelter in Scarborough before finding an apartment .

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Despite struggling with learn-ing a new language and adapt-ing to Canadian society, Farha remained committed . She was able to identify her goals of therapy which included finding joy again and feel good about herself . She wanted to develop meaning in her new life in Can-ada . In therapy, Farha learnt how to identify thoughts and beliefs that were triggering her emotional and behavioural reactions . She developed ap-propriate coping techniques . Farha describes therapy as hard at the beginning but began to appreciate the chan-ges once she developed insight into her problems .

In order to enhance therapy outcomes, Farha was referred to a knitting program run by Canadian Victims of Torture where she met other immi-

grant women who spoke Farsi, her mother tongue . Engaging in this group helped Farha de-velop social networks and so-cial cohesion provided by group activities . Farha described her experience with knitting as grounding, relaxing, and made her feel happy .

After two months of intense therapy and social recreation, Farha began to feel better . She enrolled for classes in English as a Second Language (ESL) . Once she gained proficiency in English, Farha enrolled for GED and began taking classes at Scarborough Centre for Al-ternative Studies . In 2016, she passed her GED with flying colours . She did not stop there; she registered for a co-op cer-tificate where she spent time learning theory and job place-ment with young children in a

day care . She was so great in her co-op that she was offered a part-time job . She proceeded to enroll for an Early Childhood Assistant Certificate . On com-pletion, she was gainfully em-ployed as an Early Childhood Assistant at a day care .

In her own words, Farha states, “I cannot believe that I am healthy, happy, and I can speak English . I am able to be a wife, a mother, and a working woman . I did not have hope back then, but what my doctor and social worker did for me is something for which I can never thank them enough . They believed in me and helped me to see the bigger picture . I can say today, it was all worth it” .

By Dorothee Chopamba

*name has been changed for confidentiality

“While in hospital your service came to me offering meals on wheels. A god send! I have information on all your services, all my questions

answered. This is first time I myself have need help and I am very grateful for your services. Taken care of everyone but being this sick has made me realize I do have a place to ask for help if

I need it. Thank you.”­—­SCHC­CLIENT

“We love everyone and have fun every time when we use any services and program available. Thank you.”

­—­SCHC­CLIENT

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STATEMENT OF FINANCIAL POSITIONMarch 31 2017 2016

AssetsCurrentCash $ 1,275,131 $ 774,872 Accounts receivable 394,264 422,507Prepaid expenses and deposits 102,414 137,192

1,771,809 1,334,571

Capital assets 2,262,452 2,903,077

$ 4,034,261 $ 4,237,648

Liabilities and Net AssetsCurrentAccounts payable and accrued liabilities $ 997,853 $ 856,330Central East Local Health Integration Network grant payable 651,754 208,586Deferred revenue 7,147 47,384

1,656,754 1,112,300

Deferred capital contributions 906,928 1,038,991

2,563,682 2,151,291

Net assets General Reserve Fund 115,055 222,271Funds Invested in Capital Assets 1,355,524 1,864,086

1,470,579 2,086,357

$ 4,034,261 $ 4,237,648

Approved by the Board of Directors

It is suggested the financial highlights be reviewed along with the March 31st, 2017 Audited Financial Statements and the Notes to the Statements, which have received an unqualified opinion from SCHC’s external auditors.

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STATEMENT OF OPERATIONSMarch 31 2017 2016

RevenueProvincial government Central East Local Health Integration Network $ 10,593,689 $ 10,229,235 Ministry of Health and Long-term Care — 54,145City of Toronto 648,196 659,757United Way of Greater Toronto 749,487 720,421User fees 605,097 581,093Foundation grants 349,588 183,492Donations 68,953 96,717Other 192,298 140,263

13,207,308 12,665,123Less: Deferred capital contributions received (10,027) (30,431)

13,197,281 12,634,692

ExpendituresSalaries and benefits 9,549,722 9,356,030Building occupancy 1,441,341 1,384,651General program expenses 478,875 528,845Non-insured - specialist 18,565 16,212 - diagnostic 39,007 29,025Office and general 541,214 567,858One-time expenses 133,690 73,935Other outside services 506,390 541,479Outreach and promotion 12,547 23,487Professional fees 101,074 53,637Staff training 38,904 49,611

12,861,329 12,624,770

Excess of revenue over expenditures before undernoted items 335,952 9,922Less: Government grants clawed back (335,595) (208,586)

Excess (deficiency) of revenue over expenditures before other income (expenses) 357 (198,664)

Other income (expenses)Amortization of capital assets (650,652) (691,501)Amortization of deferred capital contributions 142,090 160,500Previous years’ government grants clawed back (107,573) —

Deficiency of revenue over expenditures $ (615,778) $ (729,665)

1 Salary and Benefits2 Building Occupancy3 Office and General4 Other Outside Services5 General Program Expenses6 Other

E XPENDITURES

1

2

3

45 6

1 Central East Local Health Integration Network2 United Way of Greater Toronto3 City of Toronto4 User Fees5 Foundation Grants6 Other7 Donations

RE VENUE

1

2

3

45 6

7

1 4 S C H C 2 0 1 7 A N N U A L R E P O R T

CORE FUNDERS

Supporting Our Mandate: We work in close coordination with several organizations that recognize and value our efforts . Each of our core funders is a vital partner in our mission to provide for the health needs of Scarborough’s at-risk population .

Brown Psychology Professional

Chum Charitable Foundation

CRE Insurance Services

Diane Elkin

Foundation La Capitale

Jesus Calls Canada

Jeanie Joaquin

Arun Kapoor

Mcdougall & Brown Funeral Homes

Melville Presbyterian Church

Mondelez International

New Breed Ministries

Park Property Management

Rainbow Foundation

Scarborough Bluffs United Church

Kamlesh Shah

Teva Canada Ltd.

DONORS

Community Support Matters: Not all of our programs and services are fully-funded . Many of our them are supported by the generous contributions from the community, charitable foundation, local businesses and private donors . We would like to thank all of those in the community who have contrib-uted financially, with in-kind services and with their time . In addition we would like to recognize those below that have donated $500 or more in support of SCHC services .

THANK YOU TO OUR SUPPORTERS

“SCHC is invaluable to the community. Continue to do excellent work!”

­—­SCHC­CLIENT

OUR CORE VALUES

INCLUSIVENESS We believe in creating an atmosphere that is reflective of the diversity of our community, eliminating any physical, social, psychological, or systemic barriers . This includes creating a welcoming and non-discriminatory environment that encourages a sense of belonging in our organization .

COMMUNITY ENGAGEMENT Our client-centred and community-oriented organization is built on a framework of transparency, open communication, and sharing . We believe in building partnerships with members of our community to maintain a firm understanding of what our clients require, in order to adapt to changing needs .

ACCOUNTABILITY

We have a responsibility to our community of clients, staff and funders to remain transparent at all levels of the organization; to provide accurate, reliable, and timely services and information; to ensure ethical decision-making policies; and to continuously ensure that our clients are receiving the best and most effective services possible .

RESPECT All members of the SCHC community deserve compassion, dignity and empathy . To achieve this and build the trust of our community, we believe we must begin from a foundation of non-judgmental respect and inclusivity .

EQUITY We recognize and respect that our community members come from diverse backgrounds, and often access our organization according to their current needs . In order to accommodate the specific requirements of our clients and to provide them with the best services possible, we assess and identify the level of service they require while at SCHC and provide them with the right resources for their continued off-site support .

OUR MISSION:SCHC is dedicated to meeting the holistic health needs of the communities of Scarbor-ough by addressing many aspects of health including physical, mental, social, financial and environmental . Through the promotion of healthy lifestyles and the delivery of a di-verse range of health and social services, we cultivate vital and connected communities .

OUR VISION:To be recognized as the leading organization addressing the holistic health and wellness needs of the people of Scarborough .

OUR SERVICES:COMMUNIT Y HEALTH

• After hours phone consultation

• Assessment and treatment of acute and episodic illnesses

• Cervical screening

• Foot Health Services

• Diabetes education

• Family Counseling including sexual assault & domestic violence

• Health Promotion and Outreach

• Immunization for children and adults

• Pre-natal Care

• Preventative health care and screening

• Routine physical exams

COMMUNIT Y DEVELOPMENT

• Action for Neighbourhood Change

• Child, Youth & Family Engagement

• Food, Furniture and Clothing banks

• Family resource centre

• Homelessness intervention

• Housing Stabilization Program

• Pre-natal education

• Youth engagement

COMMUNIT Y SERVICES

• Adult Day Centre

• Caregiver Wellness

• Congregate Dining

• Elderly Persons Centre

• Friendly visiting and security checks

• Home at last

• Home first

• Home help

• Home maintenance

• Hospice Bereavement Care

• Hospice Palliative Care

• Meals On Wheels

• Respite Care

• Supportive housing

• Tamil speaking seniors health & wellness

• Transportation

629 Markham Road, Unit 2Scarborough, M1H 2A4www.schcontario.ca De

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