Embed Size (px)
Citation preview
Say YES to NO!The Power of the “No” in Agile
Laura M. Powers@LauraPowers
Scrum. It’s simple. But not easy.
How Was That?
400 times a day
Exec?What about the average
Unicorn Agility
Say
“and the team lived happily ever after”
How’sthat
workingfor you?
Brainstorm at Your Table:Why is Saying “NO” so Difficult?
Agile Culture We have come to value
“Yes” over
“NO”
ReadinessFor the tough conversation
Skills to say NO
Skills to say NO
How?
There’s more than one “no”
7 Steps5 No’s
1. ListenRepeatConfirm
No…Not Me
2. Are you the person to decide?
Yes
3. Do You Have Enough Info?
No…Not Yet
Yes
4. Work the issue… together
5. Decide
Yeswhen…
No…Not Now Yes
or you may decide…No
6.(to everyone)
Communicate
7.Inspect
andAdapt
7 StepsListen,
Repeat,Confirm
Inspect&
AdaptDecide
CanI
Decide?Enough
Info?
Nonot me
Nonot yet
Nonot now
No
Yes
Yes Yes
1. 2. 3. 4. 5. 6. 7.
Workthe
IssueCommunicate
5 No’sNo
not me Nonot yet
Nonot now
No
Waitingfor this?
#&*@!No
Career Limiting Move
5 No’sNo
not me
Nonot yet
Nonot now
No
No#&*@!
Ready for some practice?
Think of a “No” Situation
Game Play
Stack of Requests for the table
Response cards foreach player
Player #1:Read a request card to the table(yours or one of the prepared ones)
Rotate to next person at the table
Each Player at table:Play response card - why?
Game Play
If you play this card - your table may vote to “fire” you.
Caution…
How Was
That?
A Stakeholder,a Customer, &a Salesperson
What Do They Want?
What am I going to
get?When am I
going toget it?
What Do They Want?
Nonot me
Nonot yet
Nonot now
No
No#&*@!
Yes
A Straight Answer X
“What you don’t do determines what you can do.”~ Tim Ferriss
A “real” YES requires
A “real” No
Share - one situation
where you willpractice a “real” No
Questions?
