VDC BUZZ WORD BINGO Game rules: Use the single serve salt pack
as your bingo game piece. Center Bingo is a free spot. The first
winner is the first person to complete a row (down, across or
diagonally) on their card and stand up shouting VDC BUZZ WORD
BINGO. If time permits, a second winner will be the first person to
have marked every space on their card and stand up shouting VDC
BUZZ WORD BINGO.
Slide 4
ACCOUNT STATEMENTS EXCEPTIONS RANDOM SAMPLING VDC HOME PAGE
COMMENTSFAQSPECIFICATIONS VDC LABORATORY EQUIPMENT CONTRACTOR
SERVICES GREEN PRODUCTSTOP SELLERS VDC MISSION STATEMENT COST
AVOIDANCE MKT BASKET SURVEY VDC ADVISORY COMMITTEES VDC QA
LABORATORY DELIVERIESMSDSVDC BIRTHDAY VDC QA PROGRAM
DIRECTIONSORDER STATUS LOOKUP VDC CUSTOMER SERVICE TEAM VDC STAFF
VDC QUALITY CONTROL DISCREPANCIES ORDERING OPTIONS VDC CUSTOMERS
VENDORS WEBSITE ELECTRONIC ORDERING QUICK LINKS VDC DYNAMIC CATALOG
WHSE MGMT SYSTEM (WMS)
Slide 5
VDC Dynamic Catalog Access the catalog by going to the website
link, http://vdc.dgs.virgina.gov
Slide 6
Information In Our Catalog Billing instructions including
invoicing and account statements Deliveries and exceptions General
Terms and Conditions including Contractor Provided Services
Slide 7
VDC Customers The VDC serves the Commonwealth of Virginia:
Correctional Institutions, Mental Health Facilities, Other
Agencies, Universities and Colleges, Localities, and Political
Subdivisions.
Slide 8
Information In Our Catalog Latest items available with up-to-
date item numbers, descriptions and prices Ordering options
including electronic ordering
Slide 9
Information In Our Catalog Provides a live reflection of
products maintained in our Warehouse Management System (WMS)
Ordering options including electronic ordering Contact information
Green products
Slide 10
Directions to the VDC Find directions to our facility on our
home page: http://vdc.dgs.virginia.gov/ Our physical location is:
2400 Riley Ridge Road Sandston, VA 23150
Slide 11
Material Safety Data Sheets (MSDS) They are available through
the Dynamic Catalog from either the vendors website or the VDC
server and can be printed. Simply search for the item, click on the
multi- colored diamond next to the item number which opens the MSDS
sheet as a printable Adobe file.
Slide 12
Order Status Lookup Feature This feature enables customers to
find out when their order is scheduled for shipment, when it left
the VDC facility (shipped), and what items are on the shipment. Go
to the VDC website or straight to the Order Status Lookup and enter
your Requisition or Order number
http://shopvdc.dgs.virginia.gov/OrderStatus.aspx
Slide 13
Go GREEN with the VDC The VDC is proud to offer eco-friendly
products. Please check the VDC home page often as our list
continues to grow! http://vdc.dgs.virginia.gov Paper Products
Detergents and Disinfectants Floor Care Products Strippers and
Cleaners Hand and Bath Soap Snow and Ice Melt Recycling
Containers
Slide 14
Meet our Customer Service Team Talita, Becky, Lydia and Sandra
Call 804-328-3232 ext. 0
Slide 15
VDC Customer Service Team Exceptions Directions Questions
Comments Concerns Compliments Call for:
Slide 16
Market Basket Survey This is the tool that provides the VDC
staff with important information to improve processes, investigate
pricing disparities, and continue to maintain and improve your
level of satisfaction.
Slide 17
Market Basket Survey Results
Slide 18
VDC Quality Assurance Laboratory Alice Gray, VDC Lab Analyst,
performs testing using the counter balance.
VDC QA Equipment Instron Universal Tester QA equipment is used
to determine the break strength of paper products, linens (towels,
washcloths, sheets, pillowcases) and plastic can liners; tear
strength of linens; % elongation (stretch) of can liners before
they break/tear.
Slide 21
VDC Quality Assurance (QA) Program Creates detailed
specifications Creates testing requirements Performs bid sample
testing Performs first delivery testing Conducts random product
evaluations/sampling Provides for quicker verification of quality
through on-site testing Ensures high product reliability for
customers
Slide 22
To minimize discrepancies, all orders & all lines are QCed
by our warehouse staff & contract carrier, Wilson Trucking Co.,
before loading & shipping. VDC Quality Control
Slide 23
VDC Advisory Committees Food Advisory Committee &
Housekeeping Products Committee -Consist of customer
representatives -Advise the VDC on quality requirements
-Participate in product evaluations -Suggest ways that the VDC can
improve quality
Slide 24
Top Sellers For FY12 2 Ply Toilet Tissue, 1 Ply Toilet Tissue,
Hot Roll Mix, Margarine Solids, and Biscuit Mix.
Slide 25
April 1, 2012 The VDC celebrated 52 years of service to our
customers. Happy Birthday VDC!
Slide 26
VDC Website VDC Home About Us Contacting VDC Directions to VDC
eVA Punchout Catalog Guide FAQ Product Changes VDC Catalog Quick
Links Quality Assurance Program
Slide 27
VDC Mission Statement The Virginia Distribution Center is
committed to providing quality products combined with quality
service and timely delivery.
Slide 28
The VDC Staff
Slide 29
Frequently Asked Questions (FAQ) Find answers to these and more
frequently asked questions on our website Shipping and Delivery
Products Technical Assistance Quality Assurance/Product
Specifications