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blackboardcollaborate.com 1 Save Time and Money with Blackboard Collaborate Hard Economic Times Hit Education Hard Over the past year, the world economy experienced a continuation of the economic challenges that began with the 2008 recession. The European Union continued to struggle financially while attempting to right faltering economies in Greece and Italy. Ripple effects from the EU’s troubles brought more uncertainty to an already-shaky United States, where unemployment continued to hover above 9%. Powerful weather patterns further confounded the US recovery, causing continued and costly disruptions to financial markets as well as everyday life. Both the private and public sectors were impacted, and the world of education was certainly not spared. Many K-12 and post-secondary public schools confronted budget cuts, some for the fourth consecutive year, as local and state governments grappled with budget deficits.

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Save Time and Money with Blackboard Collaborate

Hard Economic Times Hit Education HardOver the past year, the world economy experienced a continuation of the economic challenges that began with the

2008 recession. The European Union continued to struggle financially while attempting to right faltering economies in

Greece and Italy. Ripple effects from the EU’s troubles brought more uncertainty to an already-shaky United States, where

unemployment continued to hover above 9%. Powerful weather patterns further confounded the US recovery, causing

continued and costly disruptions to financial markets as well as everyday life. Both the private and public sectors were

impacted, and the world of education was certainly not spared.

Many K-12 and post-secondary public schools confronted budget cuts, some for the fourth consecutive year, as local and

state governments grappled with budget deficits.

2

While public institutions have been hit especially hard, private schools,

colleges, and universities have also struggled with pressures to keep tuition

costs in line. Even those institutions with enviable endowments have seen

their funds dwindle.

Educational institutions at all levels and of all kinds were once again tasked

with doing more with less. Some schools faced budget cuts of more than

20%; others had to deal with travel and hiring freezes. All were expected to

maintain the same high levels of quality and efficiency they had maintained

before the economic downturn.

Just how did schools save time and money while maintaining their academic

and administrative quality? Many relied on Blackboard Collaborate.

Blackboard Collaborate™ technology delivers open, education-focused

collaboration solutions that enhance learning, reduce costs, and improve

outcomes by enabling more effective instruction, meetings, and help—

anywhere, anytime. Its comprehensive platform provides a wide spectrum

of collaboration that can help schools reach higher goals in learning with:

Web, video, and audio conferencing

Presence and instant messaging

Voice authoring and collaboration

As documented in previous white papers published by Blackboard

Collaborate, several years ago, select K12 schools, colleges, and universi-

ties began to document time and money savings that resulted from using

Blackboard Collaborate. For example, in 2008, San Diego State University

saved $75,000 by transitioning a single engineering course online. Idaho

Digital Learning Academy saved more than $350,000 in 2010 by moving

statewide professional development meetings into the online environment.

And the Human Resources Department at Marshall University saved tens of

thousands of dollars in 2010 simply by conducting executive-level candidate

interviews virtually.

Eliminating Travel Saves Time and Money Meetings go green at Southern Cross UniversityOn being asked, in the spring of 2010, to use more cost-effective and

‘greener’ technologies by its administration, officials at Australia’s Southern

Cross University’s School of Commerce and Management decided to

conduct their semi-annual course review sessions live online via Blackboard

Collaborate rather than have participants travel to face-to-face meetings

from across the continent. SCU’s School of Commerce and Management

held 26 virtual meetings in 2010 and realized a significantly positive financial

(and environmental) impact compared to face-to-face meetings. And they

did so without sacrificing on the quality of meeting outcomes.

In 2008, San Diego State University saved $75,000 by transitioning a single engineering course online.

blackboardcollaborate.com

By meeting virtually via Blackboard Collaborate,

SCU eliminated:

Wages for meeting participants for the hours spent traveling to and from meeting venues

Reimbursement for use of private vehicles

Fuel, maintenance, and wear-and-tear costs for university vehicles

Accommodations and food costs for participants requiring an overnight stay

Costs associated with use of facilities where meetings were held

Translated into savings, SCU realized:

$11,289 by eliminating travel reimbursements

• $2,531inuniversityvehiclecosts

• $4,170inprivatevehiclereimbursements

• $538inaccommodationsandfoodcosts

• $81inon-campusroomusagecosts

Total savings: $18,609 for the 6-month period of this program*

Yet the quality didn’t suffer. In terms of effectiveness,

93% of respondents stated they had a ‘very positive’

or ‘somewhat positive’ experience meeting online to

discuss course reviews, and 93% believed the program

was as effective at achieving the desired outcomes as

face-to-face meetings.

“By using Blackboard Collaborate we achieved all these

savings just for one course [review], at one school, at

one university,” says Steve Rowe.1 “The savings were

significant, especially for a school of our small size. The

license costs and other software costs do not impact

the overall significance of our savings.”

With Blackboard Collaborate, Ivy Tech realizes operating efficienciesFor larger school systems, the savings can be even

more dramatic.

Indiana’s Ivy Tech Community has 26 campuses located

throughout the state, and serves over 125,000 students,

offering both undergraduate and technical courses

on campus and remotely. And since its new president

introduced a plan to map out an enhanced distance

education strategy for the school, Ivy Tech has become

the fastest growing institution in the state.

Ivy Tech’s distance education program offers nearly

500 classes that serve more than 30,000 students.

“Our online classes are offered by all Ivy Tech campuses.

For example, in one semester a student might have

faculty located in Indianapolis, Muncie, Fort Wayne,

or Richmond. Their instructors and classmates could

all be from all these different locations,” says Dr. Kara

Monroe, assistant vice provost, Center for Instructional

Technology at Ivy Tech. “Though a strong part of our

enrollment is our online education program, Blackboard

Collaborate allows us to realize operational efficiencies

in all facets of our institution through reduced travel

costs, enhanced ability to provide on-demand services,

and use of innovative strategies for faculty and staff

development.”2

* Steve Rowe, an SCU staff member who helped calculate the savings, estimates these cost savings would be more than $40,000 annually. All figures provided by SCU are in Australian dollars.

1 Gallagher, Salome, Howton, Kirsty, Rowe, Steve, and Sloan, Keith, “Study Break: Going Green and Saving Money Across the Globe with Collaboration Technologies.” Blackboard Collaborate Distinguished Lecture Series (webcast). February 22, 2011.

2 Falquist, Ryan, Monroe, Kara, “Strategic Returns from the Blackboard Collaborate Suite.” Blackboard Collaborate Connections Summit 2011. July 2011.

ELIMINATING TRAVEL SAVES THE ENVIRONMENT.

Southern Cross University didn’t just save

time and money with Blackboard Collaborate,

it reduced its carbon footprint as well. By

allowing its personnel to remain at home to

attend meetings, the University avoided:

6.067tonsofemissions

27,778.74kilometersofdriving

1.86 tons of vehicle CO2 emissions

.25tonsofaccommodationsemissions

4

When it comes to travel, Blackboard Collaborate is helping Ivy Tech

achieve astounding savings.

Each year, the system holds over 100 statewide meetings virtually via

Blackboard Collaborate web conferencing—meetings, which if conducted

face-to-face, would cost the institution upwards of $300,000 in mileage,

meals, and hotel reimbursement costs, not to mention the thousands of

lost hours of productivity spent by staff driving to meeting locations.

The California Community Colleges System saves on statewide meetings across 112 campusesThe vast California Community Colleges System has 2.9 million students,

112 campuses, and 85,000 staff and faculty. Annual travel reimbursement

costs in the millions of dollars were being incurred, as staff and faculty

traveled to out-of-area meeting to participate in statewide committees.

Realizing that it had to find a more cost-effective means of holding its

meetings, CCC Confer—the team that hosts the system’s virtual meet-

ings—turned to Blackboard Collaborate.

Michelle Taramasco of CCC Confer estimates that, since 2003, Blackboard

Collaborate has saved the system tens of millions of dollars by enabling

it to hold more than 100,000 meetings online. The system has also

increased its student retention rates within online classes, and has even

bolstered revenue by holding virtual recruitment webinars that help the

system attract more students.3

Northern Illinois University offers professional development, around the globeNorthern Illinois University began offering professional development

for its own faculty and staff via Blackboard Collaborate in 2007, but it

became such a successful, cost-effective, and efficient program that

it started to offer these online programs to faculty and staff at other

universities across the globe. NIU has reached university faculty in

Great Britain, Alaska, and Michigan with sessions that originated at

its campuses.

NIU’s IT staff even won a Blackboard Catalyst award for its exemplary

work. “Our Faculty Development and Instructional Design Center staff

members should be applauded for the strides they have made with the

Blackboard system,” NIU Provost Ray Alden said. “Their work has provided

another dimension to online learning so that it is intriguing, convenient,

and global. The Northern Illinois University community and higher educa-

tion in general are the benefactors of the staff’s innovative work.”4

3 Taramasco, Michelle, “The ROI of Collaboration.” Blackboard Collaborate Distinguished Lecture Series (webinar). July 27, 2011.

4 “NIU receives 2011 Blackboard Catalyst Award.” NIU Today. October 21, 2011.

Ivy Tech Community College holds over 100 statewide meetings virtually, which if conducted face-to-face, would cost upwards of $300,000.

blackboardcollaborate.com

With Blackboard Collaborate, five California counties can share costs and offer a far richer learning experience to non-traditional students than they could on their own.

K12 Finds SavingsPacWest Academy cost-effectively meets the needs of non-traditional studentsPacWest Academy, a new remote-learning high school, offers a complete

high school education to students in five counties in Northern California

whose needs aren’t met in a traditional school setting. The Academy was

founded by a parent whose 16-year-old son had had an opportunity to

participate in a national tour for four-wheeler ATV competitors – on the

condition that he also stay in school. Educator Teresa Creech wanted

families that might find themselves in similar circumstances to be able to

support their children’s unique educational situations. Thus was born the

PacWest Academy, a charter school that relies on Blackboard Collaborate

to support the needs of students who can’t come in to the school’s physical

location in Eureka, California.5 With Blackboard Collaborate, five California

counties can share costs and offer a far richer learning experience to non-

traditional students than they could on their own.

Pennsylvania Virtual Charter School cost-effectively provides IT support Across the country in suburban Philadelphia, the Pennsylvania Virtual

Charter School’s IT team not only uses Blackboard Collaborate to accom-

modate students with unique needs, state wide, but also saves time and

money on IT troubleshooting.

“The first two weeks are always complete bedlam as far as IT support

goes,” said Michael Rublesky, Senior Director of Technology. “There are

anywhere from 1,200 to 1,500 new students coming online every year,

and they all need help getting up and running.” Most of these students

are located hundreds of miles away from the school’s headquarters, so

they can’t just drop into the IT department when they have a problem. To

handle their technology issues, Rublesky and his three-person team set up

a webcam in their offices, and, during the annual period when new students

come online, address the questions live as they come in via Blackboard

Collaborate. “Whether it’s hardware, software, connectivity, or the like, we

knock it all out during those first few weeks of school, online, in a collabora-

tive format,” said Rublesky. “This is not only easier on our IT team, but it also

gets students learning and studying faster than if they would have had to

wait around for us to get back to them.”

Rublesky said the Blackboard Collaborate-powered helpdesk blends well

with the school’s overall mission to deliver curriculum over the Internet

in a streamlined fashion, knowing that it “can’t possibly be everything to

everyone at the same time.” The webcam setup is used for other func-

tions, including Special Olympics training, where students use it to teach

students specific sports and events.

5 Burns, Ryan, “High School 2.0: New charter program offers college-prep classes in cyberspace.” THE Journal. September 30, 2010.

6

Being able to collaborate online to solve student and teacher IT problems

is cost effective for the statewide school. “I’m able to knock out ques-

tions from 1,200 to 1,500 users with just four personnel,” said Rublesky.

“That means no expense, no travel, no training, and no problems.”6

blendedschools.net runs cost-effective meetingsJed Friedrichsen is the CEO of blendedschools.net, a non-profit

organization that provides K12 curriculum, learning technologies,

professional development, and a collaborative professional network

to hundreds of public K12 schools, which often aren’t able to afford

enterprise-wide technologies on their own. Although blendedschools.

net predominantly serves schools in Pennsylvania, Friedrichsen works

remotely from his home office in Columbia, Missouri, nearly 1,000

miles away. He relies heavily on Blackboard Collaborate to meet with

his staff, as well as with his clients, while saving tens of thousands of

dollars in travel costs. He says, “Using Blackboard Collaborate saves

me dozens of trips annually.”7

Harris County provides cost-effective professional developmentTexas’ Harris County Department of Education is tasked with delivering

hundreds of professional development sessions for faculty members

scattered across its geographically large county, which includes

Houston. Like many other schools districts, Harris County saw its budget

decreased in 2009 and again in 2010. Yet it was asked to perform at the

same level.

“These cutbacks hurt,” said David McGeary, Digital Learning Specialist.

“We have to make sure we’re saving as much as possible and are doing

the most cost-effective things possible, but still maintaining the qual-

ity. So we realized that having virtual content sharing and using online

techniques could accommodate everyone who attends our trainings.”

McGeary and his team use Blackboard Collaborate to hold live, online

professional development meetings and have even made it a part of

the larger Virtual Instructor’s Academy of Texas, a Texas Virtual School

Network-approved professional development provider.

Pinellas County, Florida, saves thousands.Laura Ruscetta of the Pinellas County Public Schools began using

Blackboard Collaborate in 2009 to eliminate the need for science

teachers from 72 schools in the county to drive to meeting locations

for professional development and training sessions. With Blackboard

Collaborate, the county school district saves thousands of dollars a year

in terms of lost productivity and distance traveled.

6 McCrea, Bridget, “IT in the Virtual World.” THE Journal. May 5, 2011.

7 “K12 Schools Save Time and Money with Blackboard Collaborate.” YouTube (video). August 26, 2011.

Like many other schools districts, Harris County saw its budget decreased in 2009 and again in 2010. Yet it was asked to perform at the same level.

blackboardcollaborate.com

“I had one teacher tell me, ‘This is amazing. I can attend a professional

development session with my shoes off in my own classroom while still

learning the same great content.’ Using Blackboard Collaborate for live

online professional development has been a very positive experience for

not only myself but everyone else involved,” Ruscetta says. “I remember

one meeting in the spring (2011) when we had teachers from 50 schools,

and we could look at one document at the same time. Nobody had to buy

gas, and no one had to drive an hour to a meeting. Think about it: that

saved some people two hours of travel time in one night.”8

Time is MoneyIf time is money, then the efficiencies created through real-time collabora-

tions between faculty, staff, and students add up quickly.

Saving faculty and staff time at Holmes Community CollegeIn addition to its traditional classes, in the fall 2011 semester, Holmes

Community College, of Goodman, Mississippi, offered a complete curricu-

lum online to more than 2,100 students. Many of Holmes 106 online instruc-

tors live outside of Mississippi and use the entire Blackboard Collaborate

platform to engage their students.

Jenny B. Jones, EdS, of Holmes’s Instructional Technology/Media Services,

is one of the college’s technology staff and trains both on-campus and

online instructors. Like her teachers, she, too, uses Blackboard Collaborate

and asynchronous course tools to get her faculty up to speed. She believes

that using collaboration technologies great enhances her efficiency and

communication.

In addition to offering live online classes via Blackboard Collaborate, staff

and faculty throughout Mississippi’s community colleges participate in

numerous live online meetings, professional development, and training

sessions each year. By offering meetings live online as an alternative to

requiring faculty and staff to drive upwards of four hours one-way to

an on-site meeting location, the state realizes significant cost and time

savings.9

“We use Blackboard Collaborate administratively as a communication

tool for meetings that prevents people from having to drive to 15 random

meeting locations across the state to a central meeting area. So when you

account for the mileage and the time away from the office, a meeting on

average, if all 15 colleges are participating, can save anywhere from $1,500-

$2,000. So not only are we seeing an increase in retention and increased

interaction, but we’re also seeing cost savings over the long run through

8 Ruscetta, Laura, “Efficient K12 Professional Development and Instruction.” Blackboard Collaborate Distinguished Lecture Series (webcast). August 18, 2011.

9 Givens, Beverlin, Pruett, Christian, “Strategic Returns from the Blackboard Collaborate Suite.” Blackboard Collaborate Connections Summit 2011. July 2011.

A [virtual] meeting on average, if all 15 colleges are participating, can save anywhere from $1,500-$2,000.Dr. Christian Pruett Assistant Executive Director of eLearning Mississippi Community College Board

8

the use of Blackboard Collaborate that we hadn’t been able to

recognize before,” says Dr. Christian Pruett, Assistant Executive

Director of eLearning at the Mississippi Community College

Board, the state agency that oversees all 15 campuses.10

Saving prospective students time at the University of EdinburghAfter years of holding on-campus ‘open weeks’ at which

prospective students visit its campus to learn about the

school, the University of Edinburgh began using Blackboard

Collaborate in 2011 to host virtual open weeks aimed at

prospective postgraduates who may not be able to attend in

person. By holding its popular open days online, the University

saved 700 prospective students the better part of a weekend

by holding several sessions that last a couple of hours but

require no travel.

The sessions gave prospective students who weren’t able

to travel to Edinburgh the opportunity to speak to current

students, lecturers, and other staff about topics as diverse as

visas, accommodation, student life, and research.

Though several other universities already run virtual open days

at which prospective students are able to view campus life via

webcams or iPhone Apps, the University of Edinburgh’s event

was the first in the country to allow students to participate on

a personalized basis, rather than just viewing generic infor-

mation, and to interact with staff and students. According to

Fiona Littleton, the virtual open days were so successful that

they’ll become one of the main calls to action of upcoming

university-wide marketing messages.

Alex Gandini, a prospective postgraduate student in math,

said, “I’m currently finishing my undergraduate degree in

London, so traveling up to Edinburgh for an open day would

really be impossible. I probably just wouldn’t have bothered

applying without having seen the university. My friend at

Edinburgh told me about this virtual open day, and I think it’s

a really good idea. It will save me a full weekend of traveling up

and down, and I definitely plan to register. I’m really interested

in talking to current students doing the course I’m applying

for, so I can find out what it’s really like.”11

Matt Wasowski is an Adjunct Professor of

Creative Writing at Holmes Community

College (Goodman, MS) who has taught

remotely from Brooklyn, NY, since 2009.

“Because I teach Creative Writing, I

constantly have to provide very thorough

feedback to my students. I typically have

about 15 students per class. They each

turn in six four-to-seven-page papers

each semester. And it typically takes me

about 45-60 minutes to read and then

make comments on a single paper. This

means that I have to spend 15-20 hours per

week grading when I provide feedback in

Microsoft Word by using Track Changes

and inserting textual comments,” Wasowski

says. “But I found that if I use Blackboard

Collaborate’s voice email capability, I can

speak my responses much faster than I can

type them. In fact, not only do students get

to hear my voice as I’m giving them feed-

back, but I save 25-35 hours each semester

thanks to Collaborate.”

Wasowski also uses Blackboard Collaborate

to better engage with his students. “I live in

Brooklyn, but my students live throughout

the South,” he said. “In addition to post-

ing assignments and announcements in

Blackboard Learn, I regularly engage my

students via Blackboard Collaborate voice

authoring and hold online office hours via

Blackboard enterprise instant messaging. I

even record lectures and hold get-to-know-

you seminars at the start of each semester

in a live virtual classroom. Many of my

students have said the constant interaction

makes it feel as if we’re meeting in the same

room on-campus each week.”

10 Pruett, Christian, “Blackboard Collaborate Saves Time and Money” (video). Blackboard Collaborate website. Fall 2011.

11 Richardson, Kathryn, “UoE to host virtual open week: Over 700 people have signed up for online postgraduate open week.” The Edinburgh Journal Limited. January 26, 2011.

blackboardcollaborate.com

Stormy Weather? No problem with Blackboard CollaborateIn January 2011, the editorial board of The Triangle, Drexel University’s

student newspaper, wrote about the inconvenience and dangers that

Drexel’s largely commuting student population faces during a typical

Philadelphia winter. “What’s a student to do when a road is closed,

the buses aren’t running, their car is stuck or the snow knocked their

power off and their alarm clock never rang? Nothing is more annoy-

ing than getting out of bed and doing an hour-long tightrope walk

on ice to get from the suburbs to campus only to find out the profes-

sor sent an e-mail cancelling class 10 minutes earlier.” Fortunately,

the editors concluded, “We live in 2011, a time when technology is

our friend. Drexel offers resources such as Blackboard Vista and

[Blackboard Collaborate] that help bring the classroom online, which

can keep a class from falling behind schedule.”12

Drexel is not the only school that has turned to Blackboard Collaborate

during school closures so that their students don’t miss class.

In late January 2011, the West Virginia Department of Education

was scheduled to hold an all-day project meeting that required 22

staff from across the state to drive to the district office. With a snow

and ice storm forecast, they decided they would host the meeting

via Blackboard Collaborate instead. Donna Landin, Coordinator,

eLearning, of the Department of Education’s Office of Instructional

Technology, hosted the virtual meeting and said it was “very success-

ful and interactive.”

Not only did they have much better attendance than if they had

held the meeting on site, but the meeting participants saved hours

of travel through the ice and snow. Landin estimates they saved

$10,000-$15,000 just by holding this one meeting virtually. In fact,

the state’s Deputy Superintendent even sent out a note to the entire

department, sharing the news and encouraging others to start think-

ing this way, too.

The following month, much of Michigan was in the path of severe

blizzard. Joel Ottenbriet, Assistant Professor and Academic Advisor

at Spring Arbor University, turned to Blackboard Collaborate when

he realized his campus would likely close.

Several days before class, Ottenbriet emailed his students that

the class might be changed to an online format using Blackboard

Collaborate. He sent the students periodic emails about how to

prepare. Instructions recommended having the link and a combination

microphone/headset as an option. Those students unable to use a

A blizzard closed West Georgia’s campus for an entire week. But instead of missing five days of class time, many professors held their classes live online via Blackboard Collaborate until the snow melted and campus re-opened.

12 Editorial Board, “Snow day considerations.” The Triangle. January 28, 2011.

10

microphone were advised that they could use the chat feature

to communicate instead. Finally, Ottenbriet explained that if

individual technical difficulties occurred, or other problems

like operating with a dial up service restricted their access to

the live online session, they could listen to a recorded session

the following day.

“The day of the storm, students were notified by email in the

morning, and Plan B went into effect!” he said. “We found

that using Blackboard Collaborate was an excellent alterna-

tive to canceling face-to-face classes. There are multiple ways

to generate student interaction and provide variety to my

lectures, including chat and polling features, the white board,

and groups for peer to peer discussions.”13

“The business of teaching and learning is too important to

stop because of weather and other events,” says Maurice

Heiblum, President of Blackboard Collaborate. “Education

collaboration solutions save time and money year-round, but

it’s during these times when we see multiple disruptions due

to snow and other weather delays and events that institutions

understand the significant value these solutions can bring.”14

Around the same time but 1,000 miles to the south, the

University of West Georgia was also confronted with a pending

blizzard. In late January 2011, a blizzard closed West Georgia’s

campus for an entire week. But instead of missing five days of

class time, many professors held their classes live online via

Blackboard Collaborate so they wouldn’t have to rush through

material once the snow melted and campus re-opened.15

Whether it’s a snowstorm, other weather event, or a campus

emergency, Blackboard Collaborate is often a recommended

alternative instead of closing a campus.

“In 2009 when flooding forced Valley City State University

to close down with just weeks remaining in the semester,

Blackboard Collaborate solutions helped us salvage the

term by allowing students and instructors to continue their

coursework remotely,” said Jerry Rostad, Director, Advanced

Learning Technologies, North Dakota University System. “With

[Blackboard Collaborate web conferencing and enterprise

instant messaging], instructors were able to connect with the

scattered students, continue classroom discussion and admin-

ister the remaining exams and assignments.”

13 Ottenbreit, Joel, “Don’t cancel your face to face class – do Elluminate!” Blended Learning (blog). February 3, 2011.

14 Gallob, Beth, “Blackboard Helps Keep Learning Going Despite Weather Events, School Closures.” Blackboard Collaborate website (press release). February 15, 2011.

15 Busbin, Jason, “Blackboard Collaborate helps the University of West Georgia with Business Continuity.” YouTube (video). August 18, 2011.

The business of teaching and learning is too important to stop because of weather and other events. Education collaboration solutions save time and money year-round, but it’s during these times when we see multiple disruptions due to snow and other weather delays and events that institutions understand the significant value these solutions can bring.Maurice Heiblum President of Blackboard Collaborate

blackboardcollaborate.com

Saving Time and Money with Blackboard CollaborateK12 and post-secondary institutions across the globe rely on Blackboard

Collaborate to save them time, money, and even the environment. Whether

saving time by not having to drive to campus or by utilizing voice technologies

to provide quick verbal feedback, or saving money by eliminating hotel, food,

and gas reimbursements when traveling to meetings or holding on-campus

open houses or conferences, it is clear that collaboration technologies enable

schools of all types, sizes, and missions to realize significant savings in time,

money, and the quality of life for faculty, staff, and students.

Perhaps Donyell Francis, an Accountability Research Analyst for Georgia Virtual

Technical College, says it best when he talks about the ultimate goal of saving

time and money—quality of life.

Based near Atlanta, his team provides curriculum to students throughout Georgia.

But their instructors also live throughout the state. This means that Francis and his

team often must drive great distances to provide training and IT support.

“When we have to travel, which we have to do frequently, sometimes we go

all the way out to Southeastern Technical College which is a 5 ½-hour drive

and we may have to stay there for up to three days, and I have to be away

from my family,” he says, speaking of his wife and newborn child. “But by using

Collaborate I’m able to work from my office, do what’s needed, and be at home

at night with my family.”16

To learn more about how you can reach your academic, administrative, and

financial goals through more interactive and cost-effective collaboration, visit

blackboardcollaborate.com,[email protected],

ortryoursolutionfreefor30daysatbbcollaborate.com/try.

16 Francis, Donyell, & Thompson, Ruth, “Georgia Schools Accomplish Their Strategic Goals with Blackboard Collaborate.” Blackboard Collaborate website. May 2011.

Copyright © 1997-2011. Blackboard Inc. All rights reserved. Blackboard, the Blackboard logo, Blackboard Collaborate, and Behind the Blackboard are trademarks or registered trademarks of Blackboard Inc. or its subsidiaries in the United States and/or other countries.

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