SAVANNAHSPAS (1)

7/14/2019 SAVANNAHSPAS (1)

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IMPORTANT OPERATING INSTRUCTIONSREAD ENTIRE MANUAL BEFORE OPERATING SPA

PLEASE SAVE THIS MANUAL

Savannah SpasOWNERS MANUAL


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TABLE OF CONTENTS

Getting Started .................................................................................................. ................p.3

Delivery Checklist..............................................................................................................p.4

Important Safety Notes ........................................................................... ........................... p.5

Installation ......................................... ....................................................... ......................... p.6

Supply Requirements ............................................ ........................................................ ....p.7

Electrical Connection.........................................................................................................p.8

Start Up Procedures ................................................................................ .......................... p.9

Equipment .................................................. ........................................................ .............p.10

Inside Your Spa ................................................... ....................................................... .....p.11

Hydrotherapy Fittings ......................................... ................................................. p.12 to p.15

Operation - The Topside Control Panel............................................................................p.16

System Features ................................................................................................ .............. p.17

Maintenance

The Cartridge Filter ...................................................... .................................................... p.18

The Spa Light and Adding an Ozonator ................................................ ........................... p.19

Chemical Use and Water Balance ................................................. ....................... p.20 to p.22

Cleaning and Caring For Your Spa .................................................................................. p.23

Adjustable Hydrotherapy Jet ........................................................ ................................... p.24

Draining the Spa ................................................................................................ ..............p.25

Winterizing.......................................................................................................................p.26

Troubleshooting .................................................... ........................................................ ..p.27

Conditions of warranty and consumer obligations ..........................................................p.28

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GETTING STARTED

INTRODUCTION

With proper care your spa will provide manyyears of comfort and pleasure. Please takethe time now to read all of the instructionsbefore you install your spa. This OwnersManual will help you understand your spa andensure that you get the most from yourinvestment.

Remember your beautiful new spa is apowerful piece of electrical equipment. Youowe it to yourself and to your family and

friends, to make sure that the spa isinstalled correctly and safely.

This manual explains safety precautions,installation concerns, and maintenanceprocedures. After reading this manual, if youhave any further questions you shouldcontact our customer care line at

1-800-991-5115

Relax! Escape! and En oYour New Spa!

The information contained in this document is subject to change without notice. Savannah Spas shall not be heldliable for errors contained herein or for consequential damages in connection with the furnishing , performance, or useof this material.

SPA DATA

Make: .......................Savannah Spas

Dimensions .................................. .....

Serial No ...........................................

Model................................................

Capacity............................................

Date Purchased.................................

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DELIVERY CHECKLIST

Your spa has been inspected for quali ty and excellence before leaving the factory. However, you may wish to checkthe following:

SPA CONDITION:

Outer packaging is unmarked

Cabinet is free of damage

Acrylic surface is free of damage

Spa cover is free of damage

All jet faces and suction covers are installed

Skimmer basket and floating weir are installed (where applicable)

ITEMS INCLUDED WITH THE SPA:

Owners manual package

Filter cartridge (inside filter housing)

Pillows (where applicable)

Filter niche cover

Other options/accessories as per your invoice

Ligh t lens covers (2)

Spa cover

IN THE EQUIPMENT AREA CHECK THAT:

All the pump unions are tight

The heater unions are tight

The pump, heater and spa pak are all secured to their mounts

The spa light bulb is in its bulb holder and the holder is mounted in the light assembly (reflector)

The drain bibb (hose attachment) is closed

IMPORTANTIt is extremely important that you report any apparent damage to the spa or its packaging as soon as thespa is receiv ed. The delivery company should be advised. Any missing items must be reported immediately.Have your spa serial number ready when you cal l our warranty administration division. In Canada call:

1-800-774-9992. In the U.S. call: 1-800-824-5090 Ext. 600. The spa serial number is located on a metal nameplate on the exterior of the spa.

NOTES

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IMPORTANT SAFETY NOTES

When using your spa, basic safety instructions should be followed, including:

WARNING. Always check your GFCI before using spa.

WARNING. Children should not use hot tubs or spas without adult supervision.

WARNING. Do not use spas or hot tubs unless al l suction guards are installed to prevent body and hai rentrapment.

WARNING. People using medication and/or having special medical considerations should consult a physicianbefore using a spa or hot tub.

WARNING. People with infectious diseases should not use a spa or hot tub.

WARNING. To avoid injury, exercise care when entering or exiting the spa or hot tub.

WARNING. Pregnant or possibly pregnant women should consult a physician before using a spa or hot tub.

WARNING. Before ente ring the spa or hot tub always check the water temperature by reading the digitaldisplay.

WARNING. DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS A LIGHT, TELEPHONE, RADIO, ORTELEVISION) WITHIN 1.5 M, 5 FEET OF THE SPA OR HOT TUB.

WARNING. Do not use a spa or hot tub immediately following strenuous exercise.

WARNING. Prolonged immersion in a spa or hot tub may be hazardous to your health .

WARNING. Water temperature in excess of 104F/ 38C may be dangerous to your health, and increase therisk of hypothermia.

WARNING. Do not use drugs or alcohol before or during the use of spa or hot tub to avoid unconsciousnessand possible drowning.

Hyperthermia

Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normalbody temperature of 98.6F/ 37C. The symptoms of hypothermia include drowsiness, lethargy and an increase inthe internal temperature of the body.

The effects of hyperthermia include:a) Reduced awareness of impending hazardb) Failure to perceive heatc) Failure to recognize the need to exit spad) Physical inability to exit spae) Fetal damage in pregnant womenf) Unconsciousness and danger of drowning

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INSTALLATION

SITE CONSIDERATIONS:Your spa is engineered to be installed anywhere, indoors or outdoors. Check that the spa will clear all inside doorframes and/or outside gates and walkways first. T he pump and heater system is located below the inside step orbelow the topside control, and should remain accessible at all times. While it may be visually pleasing to locate thespa in a corner, enough room should be left around all sides of the spa for a service person to remove panels and/orequipment easily.

When planning the location of your spa consider the following:1. Direction of sun, shade and predominant winds (location of trees)2. Amount of privacy at the desired location3. Access to the spas steps for safety4. Safe entry or exit on materials surrounding the spa5. Access to the pump, heater and spa pak for servicing6. Natural drainage in the surrounding area or the need to add drainage7. Access to suitable drain area and easy refill hose8. Lot lines (municipal codes)9. Conflicts with other equipment (central ai r units, gas meters, windows, etc.)10. Possib le snow loads on the thermal cover

11. Holding area for the spa cover during use

For safety the spa must be located a minimum of ten (10) feet or three (3) meters away from the main electricalpanel. Ensure all plugs and electrical devices are removed or are placed on a Ground Fault Circuit Interrupter (GFCI).Consul t with a licensed electrical contractor or electrical inspector for exact electrical standards and requirements inyour area.

For Outdoor Installations:We recommend a level concrete pad at least the size of the spa. Thickness of the pad will vary based on theconcrete experts you speak with. The common answer is four (4) inches thi ck with reinforcing to keep the pad fromcracking. Consul t your concrete contractor with the spas running weight and size for a quote and all the details onhow the pad will be installed. The spa can also be placed on patio stones, but the patio stones must be placed on atleast four (4) inches of compacted sand.

For Deck or Raised Installations:If constructi ng a deck to sit the spa on, your structural engineer or deck designer will consider the size and weight ofthe spa, as well as the location the spa will occupy. Proximity to load bearing walls will effect design decisions.Typically, deck designers will either double joist in the spa area or shorten the joist span to accommodate the weightof the spa. When completely or partially mounting a spa into a deck or floor, a concrete pad or secondary deck levelmay be the spas support base. The primary deck or secondary deck supporting the spa must be installed with itssupports On a concrete pillar (Sono tube) or on a concrete footing to ensure that the deck does not move withchanges in ground temperature. In-deck installations should also consider deck skirting. Preventing the build -up ofsnow and wind blown debris against the spa cabinet is important. Avoid creating an installa tion that would be anattractive home for small rodents. All Savannah Spas support surfaces require a base that will support a minimum of90 pounds per square foot. Note: Special attention must be made in selecting a location where the spa caneasily be removed in the event that the spa has to be returned for servicing.

Structu ral damage could be caused, voiding your warranty, if the base that your spa is sitting on drops, for thisreason, we do not recommend the following be used for the bottom support base:

1. Rai lroad ties2. Compacted or crushed stone, stone dust or earth3. Wood structure directly on ground4. Wood structure being used without supports below the frost line (this means deck bloc ks, whic h sit on the ground are not recommended)

For Indoor Installations:Be certain to make provisions for proper ventila tion. When the spa is in use, considerable amounts of moisture willescape. This can damage certain surfaces over time. Proper floor drainage is also of most importance.

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7

SUPPLY REQUIREMENTS

All 240 volt systems require a 40 Amp 2 pole GFCI breaker with a #8/3 wi re. (wiring configuration is 2 wires plusground. The 120 volt system is supported with a 20 Amp single pole GFCI breaker on a cord. Load current varies,consul t with a licensed electrical contractor or licensed electrical inspector.

IMPORTANT

Follow the electrical connection diagrams carefully.

Improper hook up can resul t in a blown replaceable fuse that protects the transzorb. The transzorb i s a dime sizedblue or yellow device on the circuit board that protects the equipment from improper power inputs or voltage surges.The end resul t of either of these conditions is a spa that will not run, even though there may be correct voltage at theterminal block. THIS IS NOT COVERED UNDER THE WARRANTY

Note: In some provinces/states, the local hydro/utilities provider may cover damages caused by a power surge.Consul t the local office for coverage details in your area.

MIRAGE 240 Vac. 60 Hz 32 Amps 40 amp 2 pole GFCI breaker

SUNSET 240 Vac. 60 Hz 28 Amps 40 amp 2 pole GFCI breakerLAGUNA 240 Vac. 60 Hz 28 Amps 40 amp 2 pole GFCI breaker

TRISTAR 120 Vac. 60 Hz 12 Amps 20 amp single pole GFCI breaker

Line 2(Load)

Empty

Ground

Line 1(Load)

PressureSwitch

High LimitSensor

Heater Unions

Heater Housing

HeaterTerminals


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ELECTRICAL CONNECTION

Please note the following important information:

When using this electrical equipment, basic safety instructions should be respected, including the following:

1. READ AND FOLLOW ALL INSTRUCTIONS!2. Electrical installation must be carried out by a qualified electrical contractor strictly in accordance with

local governing codes.3. A te rminal marked ground is located within the control box. To reduce the risk of electric shock this terminal

must be connected to the grounding means provided in the electric supply service panel with a continuous copperwire equivalent in size to the circuit conductors supplying the equipment.

4. At least two lugs marked bonding lugs are provided on the external surface of the control box. To reduce the riskof electrical shock, connect the local common bonding grid in the area of the hot tub or spa to these terminals withan insulated copper conductor no smalle r than No. 6 AWG.

5. All field installed metal components such as rai ls, ladders, drains or other similar hardware within 3m/10 ft. of thespa or hot tub shall be bonded to the equipment grounding bus with copper conductors no smaller than No. 6AWG.

6. Test the ground fault circuit interrupter before each use of the spa.

7. Before servicing any electrical components of the system make sure that the power supply is switched off.8. Always consult w ith a licensed electrical contractor or licensed electrical inspector for standards in yourarea.

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9

START UP PROCEDURES

Filling Your Spa

WARNING: It i s important that you understand how the features of your spa are operated before you begin the

initial fill.

Make certain that the GFCI breaker that supplies your spa equipment power is shut off.

Wash the spa surface thoroughly with warm water and a soft cloth only - to remove any construction ortransportation debris.

Check that the drain bibb connection is closed.

Check that the unions on the pump and heater are tight. They can loosen during transportation.

Begin fi lling the spa with a standard garden hose.

Do not fill your spa with well water or any water source that may contain excessive amounts of minerals andmetals (consul t your local Home Depot or call our Customer Care Line at 1-800-991-5115).

Do not use hot water. This will prevent scaling and corrosion from your hot water tank from entering the spa

Remember to open valves and ensure gatekeepers in place/open

Increase the water pressure slowly to avoid damage from jerking hose. You may want to wrap the hose end toprevent damage.

Visually check all lines, unions and val ves that you can see as the spa fills. If you cannot correct a leak by tighteninga union/valve nut or reinstalling it s o ring, contact our warranty administration division. In Canada call:

1-800-774-9992. In the U.S. call: 1-800-824-5090 Ext. 600.

Fill the spa to a level that is halfway up the skimmer. Operating the spa with a low water level will cause damageto the equipment.

Turn on the main power at your electrical panel.

The pump should be running and the topside control panels display will be flashing. Now read the topsidecontrol operation section of the owners manual.

How Your Spa Works

The powerful jet pump provides superior hydrotherapy through the jets in the spa. Timed keys on thetopside control panel operate the jet pump. Various sizes and styles of jets customize the therapy effect by adjustingwater and air volume. Air control valves on the control panel of the spa regulate the amount of warm, under cabinetai r that can be drawn in by the jets, so you can adjust the air/water mixture. Water diverter valves (two models) canbe used to select jet action between groups of jets, to customize therapy action. Never change the diverter valvewhen the pump is on high speed.


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EQUIPMENT

Note: This is only a general description of your equipment. See next page for a picture of the partsdescribed below.

Spa PakThis enclosure receives messages from the topside control panel (please refer to quick reference card included withspa). The printed circuit board controls the operating time of the je t pump and the spa l ight, as well as regulating thespa water temperature by turning the heater on/off. Several other user safety features are built into the spa pak. Thespa pak is also the location of the power supply terminal block.

Jet PumpThis high output pump provides superior hydrotherapy jet action. A timed key on the topside control panel operates it.The kni fe valves must always be open when the spa is running.

Heater AssemblyThe stainless steel heater assembly houses the immersion element and is specially designed to attach to the spapak for ease of connection to the spa paks heater outputs. As well , a safety pressure switch and groundingattachment are installed in the heater assembly.

Knife ValvesThese are isolation valves that are instal led for servicing equipment without draining the spa. When the spa isrunning, they should always be open. There are red gatekeepers that serve as props to keep the valves open.

Light Assembly (Rear View)This is the reflector and bulb holder that completes the light. It is here where the bulb can be accessed and changed,i f necessary. (Pictured on page 19)

Drain/Hose BibbThis is the point where a hose can be attached for draining purposes. IMPORTANT! ELECTRICAL MUST BESHUT OFF TO DRAIN SPA.

10

Hose Bibb

Gatekeeper

Knife Valve

Part Numbers:

Knife val ve: 0412-20Gatekeeper: GatekeeperHose bibb: 9005-0


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Pump Unions

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INSIDE YOUR SPA

Knife Valve (open)Knife Valve (open)

Jet Pump

Hose Bibb

Spa Pak

Part Nu mbers:

Knife valve: 0412-20Gatekeeper: GatekeeperHose bi bb: 9005-0Spa pak: 0202-2051001 HP. Jet pump - Tristar, 3720421-13064 HP. Jet pump - Sunset, Laguna06620776-23405 HP. Jet pump - Mirage: 06630330-2340

Heater Housing

GatekeeperGate Keeper


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Water Diverter ValveThis handle valve is used to select jet action between groups of jets, to customize the therapy action. Never changethe diverter valve when the pump is on high speed.

Air ControlThe air control is used to adjust the available air intake to a specific group of jets. Warm air is drawn from within thespa cabinet. Moving the knob will increase/decrease the air/water mixture leaving the jet nozzle. This varies theHydrotherapy effect of the jets.

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HYDROTHERAPY CONTROLS

Topside Control Panel - Mirage, Sunset shown left. Laguna, Tristar shown right.The LCD touch pad is the control center for the spas connection. The jet pump, and the spa light can be switched on/off by their respective keys. The remaining keys are for setting water temperature. An LCD display shows the currentwater temperature, set point and system error messages. A light is used to signal a function is running.

The best time to perform maintenance on any hydrotherapy fitting is during a drain and refill. Any fitting that hasmoving adjustment (diverter and adjustable flow jet) requires regular maintenance to keep it moving freely. Yourspa location choice and your diligence at keeping your spa water chemistry in balance will keep these moving

parts working as they were designed, for years. Avoid spa sites that could lead to dirt or sand being taken into thewater as bathers enter. Avoid unbalanced water that leads to calcium coming out of the solution andadhering to the jet internal s. Both these situations make moving parts sti ff and can eventually lead to broken parts.

Part Nu mber:Air control

Air control: 13565-CG

Part Number:Diverter valve

Diverter valve complete: 600-3067

Diverter and stem: 602-0960Notched cap: 602-3557Notched handle: 602-3547O-ring for diverter valve body (1): 805-0143O-ring for diverter valve stem (2): 805-0113

Part Number:Topside control

Topside Mirage, Sunset :TSC-18-0202-007010Topside Laguna, Tr istar: TSC-9-0202-007003


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Neck JetBy pulling the center stem, the water flow can be turned on or off, and moved in all directions.

Master MassageThis high volume therapy jet has no outer edge adjustment.

Adjustable Jet (view of back shown right)To adj ust water volume from minimum to maximum or vice versa:1. Grasp the outer edges of the jet face (scallops)2. Turn turn maximum

3. Forcing the face could break the internal volume mechanism.4. Going beyond turn on large jets will unthread the internal from the je t body. The internal could release and

blow out into the spa water when the pump is turned on.Adjustable jets require maintenance to keep their volume mechanism working freely. See the maintenancesection of this manual for more details.

HYDROTHERAPY FITTINGS

Note: Most jet fittings can be replaced without draining the spa.

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Part Number:Adjustable jet

Adjustable jet insert: 9649WW

Part Number:Master massage

Master massage c omplete: 210-7107Internal Assembly: 212-6907O-ring: 805-0224

Part Number:Neck jet

Neck j et complete: 210-7087


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Volcano Floor Jet - Mirage shown left, Sunset shown rightWater flow is adjusted through these jets by rotating the diverter valve. Please note that water flow to all other jets inthe spa will be increased/ decreased depending on the position of the water diverter valve.

Skimmer - Mirage shown left - Sunset, Laguna, Tristar, shown rightThe skimmer for the Mirage has an internal debris basket which can be removed periodically for internal cleaning.Both skimmers allow maximum water flow to fi lter system for efficient cleaning. The spa should be fil led to the waterlevel mark on the skimmer.

Ozone JetThis smooth face 1 diameter fitting serves as an entry point for ozone into the spa water, although the jet willoperate even if you have not purchased an optional ozonator.

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Part Number:Volcano floor jet Mirage

Poly jet body: 210-5887Internal: 210-8757

Part Number:Volcano fl oor jet Sunset

Complete: 210-4887

Part Nu mber:Skimmer Mirage

Complete: 510-1507Weir door: 519-4057Weir foam: 865-1000Trim plate: 519-4047Basket: 519-4030

Part Number:Skimmer S unset

Complete: 31990-CG

Part Number:Ozone jet

Wall fitting: 215-9867


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Jet Pump SuctionThis large, multi-hole, anti-vortex suction is designed to provide the necessary water volume for the jet pump toprovide peak performance. For personal safety never operate the spa if a suction cover is broken or missing.

Spa Light & Light LensesThis clear l ight lens, usually mounted in the spas steps is switched on/off at the topside control panel. It provides lightfor safety when entering or exiting the spa. You may wish to color the water or change the mood by adding a coloredlens. Simply push the friction fit, colored lens over the clear bulkhead.

Thermal SensorThis through wall fi tting houses the temperature sensor and sends it to the digital display.


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Part Number:Jet pu mp suction

Compl ete: 640-3637Cover only: 642-3637

Part Nu mber:Spa Light

Complete: 630-5005

Part Nu mber:Spa Light Lenses

Light lens kit - 1 red, 1 bl ue:630-0005

Part Number:Thermal sensor

Complete: TPH-1-CL


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Setting W ater Temperature:Use the up or down arrow key to r egulate the water temperature. Press and hol d key the to increase (or decrease) current tempera-ture setting. The temperature setti ng will be displayed for 5 seconds to confirm your new sel ection. Water temperature can beadjusted by 1

increments from 59

F to 104

F (15

C to 40

C). The set point indicator displays the desired temperature NOT the

current temperature.

Starting the Pump:Press the pump key to tur n the pump on. Press a second time to change the pump speed. A third time turns the pump off. A built intimer automaticall y turns the pump off after 20 minutes, unless it has been manually deactivated. The pump indicator lights up whenthe pump is on.

OPERATION THE TOPSIDE CONTROL PANEL

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Buttons:

Pump Key Up KeyDown KeyLight Key

Turning the Light On:Press the light key to turn the light on. Press a second time to turn the lig ht off. T he light indicator lights up when the pump is on.

Automatic W ater Heat er Start:When the water t emper ature is 1

F (0.5

C) lower than the set p oint, the heater will automatically turn on until t he water temper ature

reaches set point plus 1

F (0.5

C). The heater indicator lights up when the heater is on.

Programming the Filter Cycle Duration:The system automatic ally performs two filter c ycles per day, at 12-hour inter vals. During a filt er cycle, the pump is activated for aprogrammed number of hours. To set the filt er cycl e duration: Press and hold the light key for 5 seconds. The display will show avalue that repr esents the filter cycle duration in hours. Use the up or down key to change the setting. 0 = no filtration, 12 =continuous filtration. When the desired setting is displayed, press the light key again. The filt er cycle will start. The filter indicatorlig hts up when a filter cycl e is on.

Note: After a power failure, the filter cycle duration will return to its default value (6 hours). In this case the first filter c ycle will start 12 hours afterpower has been restored. Als o, to prevent excessive water temperature caused by filter c ycles that are too long, t he sys tem will cancel a filt er cycleafter 3 hours if the water temperature raises more than 2

f (1

C) above set point. In this case, the filter indicator will flash.

Troubleshooting:

The pump has started up for 1 minute on several occasions and the filter indicator is flash ing: Not a bug but a feature!Our Smart Winter Modeprotects your spa fr om the col d by turning the pump on for 1 minute several times a day to prevent waterfrom fr eezing in the pipes.

3 flashing dots are displayed: a problem has been detected. DO NOT ENTER THE WATER! Check and open water valves.Clean filt er if necessary. Check water l evel. Add water if needed. Shut power off and power your spa up again to reset thesystem. If problem persists call our customer care line at 1-800-991-5115

water temperature is flashing: water temperature in the spa has reached 112

F (44

C). DO NOT ENTER THE WATER!

Remove spa cover and allow the water to cool down. The sys tem will reset itself when water reaches 109

F (43

C). If problem

persists call our customer care line at 1-800-991-5115

If the dis play is fl ashing, a power failure must have occurred. Press any key to stop the flashi ng and reprogram the filter c ycle.

Indicators:


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SYSTEM FEATURES

Automatic Heater Start

When the water temperature is 1F (1/2C) lower than the set point, the heater will be turned on until the watertemperature reaches the set point plus 1F (1/2C).

Pressure Switch

The system is always checking the state of the pressure switch. The pressure switch is allowed 5 seconds to senseflow and close at power up. If the switch is sti ll open after the delay, three flashing dots will appear in the display. Theheater will not be allowed to turn on, but all other components will function. The system will continue to check thecondition and if it no longer exists the system will reset itsel f. At the same time, the error message wi ll be removedfrom the display and the heater will again be allowed to turn on. If the system ever detects that the pressure switchwas closed before pumping began, three flashing dots will be displayed.

Hi-Limit

The hi-limit circuit will be shut off the heater i f the water temperature, at the hi-limit probe reaches 119F (48C). Thedisplay will show three flashing dots, but the pump will still function. The heater will remain off, until someone pressesa key on the topside control panel to reset the hi-limit circuit.

Smart Winter Mode

This feature prevents the water from freezing in the spas plumbing. An on board sensor is checking the ambient airtemperature on the pak. If at any time, the system sense s that the outside temperature is cold, the system willacti vate the winter mode for the following 24 hours. In the Smart Winter Mode, if the jet pump has not been turned onin the past 2 hours, the system will start for 1 minute, in order to circulate the water. During this 1 minute, the Purgeindicator on the topside control panel will be flashing.

Power Up Detection

The display will flash indicating power has been lost, then restored. Pressing any key will clear the flashing display.

IMPORTANT: If there is a power failure, when power is restored:

1. The LCD display will be flashing until you press any key.2. The temperature set point and filter cycle selection values will be restored to their values, as the processors

memory will hold these values.

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MAINTENANCE -THE CARTRIDGE FILTER

ACCESSING YOUR SPAS CARTRIDGE FILTERYour spa will have the filter style shown here, be familiar with how to access it.

Top Load Pressure Filter

1. This filter is under pressure, so you must shut off the power to the spa at the GFCI breaker.2. The filter system is located under the filter cover on the top lip of the spa.3. Push down on the tab.4. This allows you to thread the lock ring off. Set lock ring aside.5. Open air relief valve (lid plug) to allow easier lid removal.6. Grasp lid handle and pull lid off, exposing the cartridge.7. Cartridge filter should be hosed off every 1-2 weeks minimum.8. When re-installing, check o ring on lid for damage. Use a non petroleum based lubricant to keep o ring pliable.9. Re-install lid firmly and thread on lock ring until lock tab snaps into place.10. Tighten air relie f valve temporarily, while you reset power to the spa.11. Open the air relief valve and release the trapped air.

Cleaning Your Cartridge Filter

Rotating clean cartridges will keep your water clean and sparkling, reduce chemical consumption and downtime due to cartridge cleaning.

1. Remove large debris by separating cartridge folds and spraying with a garden hose. Your kitchen or laundry sinkis also useful for this.

2. Contaminants that cause the cartridge to become brownish or grayish in color require soaking overnight in a

specially formulated cartridge cleaner (available at your local home depot).3. Use a large plastic pail and follow the package directions. For safety reasons, you should locate your soaking pail

out of reach of children.4. Rinse the cartridge thoroughly to remove all the cleaner.5. Allow cleaned cartridge to dry completely before re-using.6. Spread pleats and run a soft brush through each one individually to complete cleaning process.

SPECIAL NOTE: Several cartridge filters look similar. Using the wrong cartridge may cause problems. If indoubt please call our customer care line at 1-800-991-5115

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Filter Niche

Lid

Lock Ring

Lock Tab

Air Relief (bleeder) Valve

Filter

Part Number:Filter parts

Filter cartridge: M-4326-HDFilter niche (includes cover):R17254255Niche cover: R17261155Complete lid : R172385O-ring for lid: R172223Air relief valve: R172224XO-ring for air relief val ve: R172221Lock ring: R172214Lock tab: R172374

Lock tab scr ew: R172375


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MAINTENANCE - SPA LIGHT and OPTIONAL OZONATOR EQUIPMENT

REAR ACCESS STYLE LIGHT

Replacing the Light Bulb

Light style: 1 pc through wall bulkheadBulb access: RearBulb: Automotive # 912

1. Switch power off.2. Locate the back of the light fit ting and bulb receptacle behind the Spa Pak, i n the vertical wall of the spa that is

your spas steps.3. Turn the bulb receptacle un til its tabs fall into the slots in the rear fitting (reflector).4. The bulb receptacle can now be removed by hand from the rear fitting.5. The bulb can be removed and replaced by hand. Remember not to damage the bulb wire contacts.6. Re-install bulb receptacle. Switch on power and test.

Adding an Ozonator Procedure:If you have decided to invest in an ozonator to help you wi th water treatment, you will be pleased to know that your

SAVANNAH spa is ozone ready. A double loop of tubing and a safety check valve are installed and a piece of clear tubing is left unattached in the equipment area.

Heres how to add your ozonator:

1. Mount the ozonator securely in a suitable location. Keep in mind the ozonators cord length, available tubing andthe length of your mounting screw.

2. Remove the plug at the end of the 1/4 tubing3. Screw the threaded nipple into the ozonator (as per enclosed instructions)4. Attach the tubing to the ozonator (no glue or clamps are required).5. Plug the ozonator in to the dedicated receptacle in the spa pak.

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Spa Light:

Part Numbers:Spa light

Complete: 630-5005Side View Front View

Rear fitting (reflector)

Bulb receptacle

Bulb (inside receptacle)not shown

Part Nu mbers:Ozonator

Compl ete 240 volt : 1210061Compl ete 120 volt : 1210060

Ozonator:


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MAINTENANCE - CHEMICAL USE AND WATER BALANCE

Note: The chemical treatment information shown here is based on industry accepted standards provided byvarious chemical manufacturers. Sanitizing your spa is a process requiring initial start-up, daily, weekly and periodicmaintenance. Know your spas water volume before you begin. These instructions are general. Always follow theprocedure of the chemical brand you are using.

ALWAYS THINK SAFETY

1. Always add chemicals to the water, never water to chemicals.2. Do not mix chemicals.3. Store chemicals in a cool, dry place out of the reach of children.4. In case of contact or if chemical is swall owed, follow emergency advice on product label.5. Do not smoke near chemicals. Keep containers closed when not in use.

Water BalanceWater balance is important to the overall performance of your spa. No two spa water conditions are exactly alike.

The water source, location of the spa and frequency of use all effect the water balance. Unbalanced water candamage the equipment, especially the heater element, make the water uncomfortable for the user, anddecrease the effectiveness of the disinfectant. To begin with, alkalinity, pH, and calcium hardness must be withinthe correct range to balance the water. Damage to equipment caused by improper water chemistry is not covered bywarranty.

pHSimply, pH is a scale indicating whether spa water is basic, neutral or acidi c. Spa water should be slightly basic 7.2to 7.6;A low pH below 7.2 leads to corrosion of spa equipment and will i rritate the skin of the bathers. The sanitizerwill dissipate more rapidly. A low pH can be corrected by adding a pH increaser. Note: alkalinity must be in correctrange prior to increasing or decreasing pH.

AlkalinityTotal alkalinity is a measure of the alkaline in the water. They act as a pH buffer or a stabilizer preventing largechanges in the pH. The total alkal inity should be between 80 to 150 ppm; ideally 120 ppm. Tablet chlorine andbromine tend to gradually lower the alkalinity level.

Low total al kalinity causes: the pH to wander, corrosive water, disinfectants to be ineffective.To raise the total alkalinity, add: an ALKALINITY INCREASER.

High total alkalinity causes: cloudy water, scale formation.To lower the total alkalinity, add: a pH REDUCER.

Calcium HardnessCalcium hardness is the hardness present due to dissolved calcium. The desired range is 120 to 200 ppm.

Low calcium hardness causes: corrosive water, staining of the spa.To correct this problem, add: a SCALE PREVENTATIVE.

Note: some water sources may contain excessive hardness and metals and may not be suitable for use in aspa. Consult our customer care line at 1-800-991-5115if you have excessive amounts of either.

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PROCEDURE:

Initial Start-up

1. Add a scale preventative to inhibit staining & scale build up.2. Test and adjust the total alkalinity. This stabil izes pH.3. Test pH level. Ideal range is 7.2 to 7.6.4. Adjust if necessary using pH increaser or pH decreaser.5. A proper sanitizer level can be maintained by using one of the following:

a) 2 part bromineb) Bromine tablets in a floating dispenserc) Granular chlorine (check label for use in spas)d) Chlorine tablets in floating dispenser (check label for use in spas)

Note: The use of an ozonator is not a substitute for chemicals. This is a supplemental water treatment

device only and does not eliminate the need for sanitizing chemicals. However, it does reduce yoursanitizer chemical consumption. Discuss your ozone related chemical requirements with your dealer.

Daily (based on bather load)

1. Test and maintain a pH level of 7.2 to 7.6.2. Maintain a bromine or chlorine level as recommended by your deale r. Typically 1-2 ppm chlorine or 2-5 ppm.

bromine. This may invol ve the addition of 1 or 2 parts of your direct to water chemical system or theadjustment of your bromine feeder.

3. Test and maintain a minimum of 1-3 ppm of chlorine or 3-5 ppm of bromine.

Weekly1. Add scale preventative and circulate for 30 minutes.2. Add a water clarifier and circulate for 30 minutes. This product clarifies the water by helping the filter trap

smaller particles in the water.3. Weekly use of a spa shock product to eliminate odor, restores water clari ty and renews the sanitizer level.

Note: always follow recommended procedure of the chemical brand you are using.

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COMMON SPA WATER PROBLEMS

PROBLEM POSSIBLE CAUSE SOLUTION

CLOUDYWATER

A) organic contaminants buildup

B) Suspended particlesC) pH highD) Total alkalinity too high

E) Hardness too highF) Poor filtrationG) High dissolved solids

A) Shock treatment with a SpaShock

B) Add a water clarifierC) Add a pH reducer , until pH

level reads 7.2-7.6D) Add pH reducer, adjust to tal

alkalinity to 80-150 ppm.E) Add a scale preventative, cir-

culate through a watersoftener until hardness is120-200 ppm.

F) Dirty filter, clean with acartridge cleaner

G) Empty spa and refill

COLOREDWATER

A) Dissolved copper, iron andother metals from sourcewater or equipment

B) AlgaeC) Fragrance

A) Use a scale preventativeB) Chemically shock waterC) Stop the use of fragrance

FOAMINGA) High concentration of oilsand organic contaminants

being agitated by jetsB) Soft water

A) Use defoamer on foam; as

per instructions on bottleB) Add a calcium increaser

until hardness is 120-200ppm.

SCALEDEPOSITS

High calcium level, high pH, highalkalinity

Drain partially, add a scalePreventative.Correct pH level to 7.2-7.6 andalkalinity to 80-150 ppm.

ODOR

High level or organiccontaminants, combinedbromine

Shock with a spa approvedshock

EYE/SKINIRRITATION

pH too lowAdd a pH increaser until level i s7.2-7.6

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MAINTENANCE - CLEANING AND CARING FOR YOUR SPA

Acrylic Care

This beautiful acryl ic surface is among the highest quality surface materials available. Its hard, non-porous surfaceprevents di rt from accumulating and resists stai ns better than other plastic materials. With normal use, i t is sodurable it will retain beauty with only a minimum of care. So, to maintain the elegant look just follow these simple

steps.

Use only non abrasive acrylic cleaning products available at your local Home Depot. mild dishwashing detergentliquid can also be used, followed by rinsing thouroughly and drying with a clean cloth.

Never use abrasive cleaners.

Do not allow your acrylic surface to come into contact with products such as acetone (nail polish remover) nailpoli sh, dry cleaning solutions, lacquer thinners, gasoline, pine oil, or any thing else that might be strong enoughto damage the surface.

Remove dust and dry dirt with a soft damp cloth.

Clean grease, oil, paint and ink stains with isopropyl (rubbing alcohol).

Avoid using razor blades or other sharp instruments that might scratch the surface. Small scratches can beremoved by applying a thin coat of automotive paste wax and buffing lightly with a clean cloth.

If you dont rinse off any surface cleaner thoroughly, you will experience foaming on refilling and start-up.

Periodic application of a good wax adds luster to the appearance and protects the finish.

Protecting Your Woods Surface

Your new spa skirt has been coated with a semi-transparent stai n, to enhance the natural beauty of the cedar. Inorder to preserve the look of your spa, it is recommended that a semi-transparent stain, in the color of your choice,is re-applied annually, or bi -annually as needed. For increased durability, you may choose to apply a quality exteriorgrade clear finish over the stain.

Thermal Spa Cover Care

In an uncovered spa, over 90% of the heat is lost from the spa surface. The evaporation also effects the chemicalbalance and could create humidity problems if indoors. Hard covers are engineered for maximum thermal efficiencyand appearance. They are hinged in the middle for easier handling, and the zippers allow the tapered Styrofoaminserts to be changed if damaged.

The skirt on the cover hugs the lip of the spa for a tight fit . The handles are placed so even a large cover can beeasi ly opened by one person. The locks, wi th one part fastened to the deck or skirt, prevent small children oranimals from entering the spa.

Do not drag the cover across the spa or decking. Fold cover first, then remove with assistance.

Do not place the spa where snow loads are excessive on the cover. If snow accumulates on the cover, carefullyremove the snow.

Do not shovel the snow, as the cover will tear.

Do not stand on the hard cover. The cover is not warranted against the foam breaking or the vinyl coveringtearing.

Do not use abrasive cleaners or leather restoration-type cleaners. Use only water and mild detergent.

Pillow Care

Remove and clean the headrest pillows regularly with soapy water using a cloth or soft -bristle brush. To maintainwater resistance and luster, apply a quality vinyl conditioner once a month. Oxidizing or shocking the water with thethermal cover on will reduce the life expectancy of the pillows and the thermal cover.

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MAINTENANCE - ADJUSTABLE HYDROTHERAPY JETS

Diagram of an adjustable jet:

Removing and Cleaning the Jets

1. Simply turn jet counter clockwise until a click is heard2. Jet can now be removed3. Using a cloth, sweep out any debris inside the jet face housing and on the barrel assembly4. You may want to soak jet in a bucket of soapy water (rinse well before replacing jet in spa)

Note: procedure can be done in either a full or empty spa.

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Nut

Wall thicknesscompensationspacer

Gasket

Jet body

Spa wall

Barrelassembly


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MAINTENANCE - DRAINING THE SPA

Knowing When to Drain

Dissolved solids from bather load and ongoing chemical treatment accumulate in your spa water. The early sign of ahigh level of dissol ved solids is unmanageable, cloudy water.

When in doubt, remember the best chemical for your spa is fresh water.

How to Drain Your Spa

1. Important:Turn off the power of the spa at the GFCI.2. Attach your garden hose to the drain connection located in the equipment area or insert a submersib le pump.3. Route the hose to an appropriate drain location.4. When the drain is opened the spa will gravity drain, even unattended.5. As draining proceeds, move water from the seat contours in to the foot well. Draining will stop due to the drains

height.6. Remove any remaining water with a shop-vac, sponge and pail, or simply dilute in your fresh fill.

7. Before refilling, clean the spa surface as necessary and perform any other maintenance that is easiest done inan empty spa. (cleaning surface, examining the cartridge filter, lubricating the jets, etc.)

8. Dont forget to close the drain connection before refilling.9. Important:Do not turn the power back on until the spa has been refilled.10. Check all union connections as the spa is refilling.

To speed up the draining process, you m ay wish to use submersible pump, available at your local Home Depot.Caution should be taken, to not damage the acrylic surface while using a submersible pump.

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MAINTENANCE - WINTERIZING

Protect Your Spa

Cold climates, where danger of freezing exists, require special care on your part in order to prevent damage to thespa shell and equipment. If you plan to use your spa during the cold months, be sure your system is running

properly to keep the water moving so that the heater wi ll operate. This will keep the water from freezing and theheater will come on as the temperatures drops. You may need to increase the filtration cycles (see quick referencecard)

WARNING: If you have a power outage, and cold temperatures are a possibility, your spa and equipmentcould possibly freeze. Ice in the spa and equipment will cause damage. You should consider the need towinterize your spa if it is to be dormant for an extended period of time. For more information, please contactour customer care line at 1-800-991-5115

How to Winterize Your Spa

Follow the procedure below to help prevent damage to your spa and related equipment.

1. Drain the spa of all water, as outlined in owners manual.2. Remove any remaining water with a sponge. If you have a shop-vac, try vacuuming as much water as possib le

out of the jets and spa shell. If you cannot remove all of the water, an approved non-toxic spa anti-freeze canbe added to the remaining water.

3. Remove spa equipment system and pump for storage inside. If this is not practical, use the shop -vac again todraw any water from the pumps casings. Remove lower casing drain plugs.

4. Shut off electrical power at the breaker.5. The filter should be drained and cartridge removed and cleaned. Store the filter element in a room with above

freezing temperatures.6. Support the hard cover along the hinge with 2 by 4s or pl ywood across the spa. Lock your hard cover over the

spa and cover entire spa with a tarpaulin. Block the tarp in place or staple to your cabinetry.

When you refill in the spring remember to re-install any plugs and vacuum out the approv ed non-toxic spa

anti-freeze. Follow the directions for start-up, as if this were a new spa.

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TROUBLESHOOTING

This troubleshooting guide covers the basics that we believe may be solved by most spa owners. If you are in doubtat all of your ability to solve the problem yourself, call our customer care line at 1-800-991-5115. Remember thatelectrical contact can cause personal injury. Never open the control box unless the power is turned off.

Once you have followed the troubleshooting guide, if the problem persists, cal l our Warranty Administration Divi -sion. In Canada: 1-800-774-9992, In the U.S.: 1-800-824-5090 Ext. 600and be sure to inform us of the actions youhave taken so far.

PROBLEM Spa equipment will not run

1. Has the GFCI tripped?2. Is there sufficient voltage being supplied? Problems with other household devices?3. Is the GFCI connected correctly? (especially the neutral connections on new installations)4. Is another breaker or fuse in the circuit blown?5. Is the transformer fuse blown?6. Is the transzorb on the ci rcuit board blown? See Electrical Connection earlier in this manual.

PROBLEM Hydrotherapy jets dont operate

1. Is the jet pump plugged into the spa pak?2. Is pump fuse blown?3. Has the 20 minute jet pump timer expired?4. Is the indicator light for the jet pump on when the jet key is pressed?5. Are both jet pump gate valves open?6. Are all the adjustable jets turned down to minimum volume?7. Is there air trapped in the pump? Relieve by unthreading upper pump union until escaping air is replaced by

water.8. Review the low level programming and correct any improper settings.

PROBLEM Spa does not heat

1. Is the set point higher than the actual temperature of the water?2. Is there an error message indicated on the display?3. Check filter condition (clean or replace as necessary).4. Is the water level correct? (see skimmer information on page 14)5. Has the hi-limit tripped? Reset by pressing any key. Monitor for a temperature increase.6. Is the spa covered when not in use?7. Is ambient temperature affecting the spa water temperature?Remember, a flashing Heat on indicator light means there is a need for heat, but some other problem isstopping the heater from being turned on. When the arrow/triangle is on solid the system is allowing theheater to turn on.

PROBLEM Light does not work

1. Does the Light indicator light come on when the light key is pressed?2. Is the bulb holder securely in the light reflector?3. Are the bulb s wire connections damaged?4. Is the bulb burnt out? Try a new bulb (Automotive # 912)5. Is the light fuse blown?

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CONDITIONS OF WARRANTY AND CONSUMER OBLIGATIONS

It is the spa owners responsibility to ensure the following:

1. All installa tion methods conform to local codes, including electrical connection.2. All safety issues related to the spas use have been reviewed and any concerns addressed.3. There is easy access to a ll equipment and skirt panels to be able to remove any or all pieces of equipment for

service or replacement.4. The spa can be removed from any deck, enclosure or customer installation to provide access for speci fic repairs

as required by the manufacturer or their agents.5. The spa can be removed from its inside location or from its property location to be returned to the factory as

requested by the manufacturer.6. Water chemistry and balance are maintained in accordance with accepted industry guidelines and endorsed by

industry guidelines.

7. The manufacturer must be notified of any concerns, which may be warranty related immediately. The consumermay also wish to acquire a proof of receipt of his/her concerns to supplement any future warranty claim(s).

NOTES:

Warranty Administration Division: In Canada, 1-800-774-9992. In U.S., 1-800-824-5090 Ext. 600.

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ATTENTION! PLEASE READ BEFORE WIRING YOUR SPA!SUPPLY REQUIREMENTS

All 240 volt systems require a 40 Amp 2 pole GFCI breaker with a #8/3 wi re. (wiring configuration is 2 wires plusground. The 120 volt system requires a 20 Amp single pole GFCI breaker. Load current varies, consult with alicensed electrical contractor or licensed electrical inspector.

IMPORTANT

Follow the electrical connection diagrams carefully.

Improper hook up can resul t in a blown replaceable fuse that protects the transzorb. The transzorb i s a dime sizedblue or yellow device on the circuit board that protects the equipment from improper power inputs or voltage surges.The end resul t of either of these conditions is a spa that will not run, even though there may be correct voltage at theterminal block. THIS IS NOT COVERED UNDER THE WARRANTY

Note: In some provinces/states, the local hydro/utilities provider may cover damages caused by a power surge.Consul t the local office for coverage details in your area.

MIRAGE 240 Vac. 60 Hz 32 Amps 40 amp 2 pole GFCI breaker

SUNSET 240 Vac. 60 Hz 28 Amps 40 amp 2 pole GFCI breakerLAGUNA 240 Vac. 60 Hz 28 Amps 40 amp 2 pole GFCI breaker

TRISTAR 120 Vac. 60 Hz 12 Amps 20 amp single pole GFCI breaker

Line 2(Load)

Empty

Ground

Line 1(Load)

PressureSwitch

High LimitSensor

Heater Unions

Heater Housing

HeaterTerminals

Documents

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