Spark the future.

May 4 – 8, 2015Chicago, IL

Repeatable and Predictable Implementations of Microsoft Dynamics AX with Lifecycle Services (LCS)

@SatishThomasGroup Program Manager

Business Solutions Platform

BRK1901

Agenda

What is Lifecycle Services?

Value for key personas

Demonstration of the services and platform

Roadmap

Questions and answers

Microsoft Dynamics AX | At-a-GlanceRetail | Manufacturing | Distribution | Services Industries | Public Sector

RetailPoint of Sale (POS)Centralized store managementOmni-channel managementOrder management |payment processingMerchandizing and catalog management

ManufacturingLean, process and discrete manufacturingProduct configurationShop floor management

Sales, service & marketingSales force and marketing automationLead and opportunity managementSales and case managementService managementMicrosoft Dynamics CRM integration

Procurement and sourcingDirect and indirect procurementPurchase requisitionsSupplier relationship managementVendor self-service portal

Supply chain managementInventory managementMultisite warehouse managementTransportation managementOrder promisingQuality management

Project accountingProject accounting and invoicingGrants managementProject cost controlWork breakdown structureInteroperability with Microsoft Project

Financial managementGeneral LedgerAccounts receivables and payablesCommitment AccountingCash and bank management

Business intelligenceStandard and analytical reports with Microsoft SQL Server Reporting ServicesRoleTailored, pre-defined data cubesDashboard views with KPIsSelf-service reporting

Human capital managementCore Human Resource ManagementTalent managementWorkforce managementTravel and expense

Shared services and consolidationBudget planning and controlCompliance management

A Solution Specific for Your Needs

Industry and core ERP capabilities in Microsoft Dynamics AX

Partner Solutions

Customer Solutions

End-user preference

Tota

l Solu

tion

Business Solution

Model-driven, Layered architecture

Automation of best practices

Use methodology and describe

business processes

Intelligent (cloud) operations

eliminate processes

Microsoft Dynamics Lifecycle Services

Agility On time & budget

Quality

Predictable outcomes

Implementation priorities and challenges

Define OperateDevelop

Lifecycle Services momentum

ADOPTION

20,000+Registered Users

13,000+Projects

>30%of customers

use it

5,000+Cloud

Deployments

MONTHLY RELEASE CYCLES

Define

BUSINESS ANALYST

DevelopDEVELOPER

OperateIT

ADMINISTRATOR

LCS enables predictable, repeatable, high quality implementationsBy delivering the right information, at the right time, to the right people

Business AnalystData-driven and predictable implementations

Project ManagerRepeatable and predictable project experience and success

DeveloperReduce time to develop high-quality customizations

IT AdministratorProactive monitoring of the system

Define

BUSINESS ANALYST

DevelopDEVELOPER

OperateIT

ADMINISTRATOR

Project Manager• Collaborative workspace • Methodology automation

(sure step)• Agile project management • Process methodology

automation (coming soon)

Business Analyst• Business Process Modeler (BPM)• Task recorder• License sizing estimator• Usage profiler• Infrastructure estimation

Developer• Business Process Modeler (BPM)• Cloud-hosted environments

(Azure deployment portal)• Configuration manager• RapidStart• Customization analysis• Upgrade analysis

IT Administrator• System diagnostics• Issue search• Cloud-powered support• Updates

LCS enables predictable, repeatable, high quality implementationsBy delivering the right information, at the right time, to the right people

Realize business value faster…when gathering requirements and striving for rapid time to value.

Fit gap analysis identifies development needed

Create, view and modify business-process to enable and leverage competitive differentiators.

”Business Process Modeler saved us 160 – 200 hours and will provide more efficiency gains in next phases of the project"” Global Services provider

Define

Demo: Define

• Projects dashboard• Business process modeler• License sizing estimator• Usage profiler• Infrastructure estimation

DefineBusiness Analyst

Develop

Developer

OperateIT

Administrator

Project ManagerRepeatable and predictable project experience and success

DeveloperReduce time to develop high-quality customizations

Realize business value faster

Realize business value faster…by developing higher quality code to increase uptime and reduce impacts from updates.

• Analyze code against best practices to improve quality, efficiency, uptime and upgradability

• Simplify and speed deployments of needed environments

”We are able to realize value faster – currently on a 90-day project cycle due to improved quality and consistency of our services.” - Fortune 500 manufacturer

Develop

Demo - Develop• Business process modeler• Task recorder• Cloud-hosted environments• Customization analysis• RapidStart• Upgrade analysis

DefineBusiness Analyst

Develop

Developer

OperateIT

Administrator

Project ManagerRepeatable and predictable project experience and success

IT AdministratorProactive monitoring of the system

Realize business value faster

Realize business value faster…by proactively managing your environments.

”Issue Search instantly became standard operating procedure ….. verified and qualified responses.” - Dynamics AX Partner

• Cloud-powered support helps reduce time to resolution

• System diagnostics highlights potential problems and offers solutions

Operate

Demo - Operate• System diagnostics• Issue search• Cloud-powered support• Updates

MOBILE WORKFORCE

INTELLIGENT OPERATIONS

STREAMLINE INFRASTRUCTURE

Real-life customer scenarios

MICROSOFT JJ FOOD SERVICES

KODAK ALARIS

Rationalize investments

Enable mobile workforce

Intelligent operations

Investments in Lifecycle Services

Methodology Expanding to Microsoft Dynamics

CRM

Azure DeploymentRepeatable implementations

Next Steps

Join the conversationMicrosoft Dynamics Lifecycle Services Engineering Blog

2

Learn more

LCS eLearning CourseOn Dynamics Learning Platform

3

Make Lifecycle Services Go to Work for You

1

Start Today

https://lcs.dynamics.com

LCS Training - http://aka.ms/lcstraining

Lifecycle Services Demo Scripts:PartnerSource or CustomerSource

Q&A

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