SARAH A. G. LAWRENCE4076 W Johnson Cir, Chamblee, GA 30341256-572-9042 • slawrence1319@gmail.com

PERSONAL PROFILEWe are what we repeatedly do. Excellence, therefore, is not an act but a habit. -Aristotle• Promotes an atmosphere where all team members feel comfortable sharing and discussing ideas.• Builds customer confidence by listening to their needs and concerns and addressing them in a timely

fashion.• Demonstrates solid knowledge of the systematic methods of Epic.• Punctual and dependable.• Understands duties and responsibilities to take independent action or collaborate and communicate with

team members to ensure resolution and progression.• Adapts easily to a challenging and demanding environment.• Strives for clear quality standards and measurements that everyone can understand.• Committed to excellence.

PROFESSIONAL EXPERIENCEWELLSTAR HEALTH SYSTEMS Atlanta, GASenior Systems Analyst July 2012- Current• Epic Senior Systems Analyst, certified in Resolute Professional Billing Claims and currently pursuing

certification in Resolute Professional Billing and Single Billing Office.• Proficient in the following Epic applications:

• Data Courier• Facility Structure• Payor Plan• Charge Router/Charge Entry

• Facilitates staff training and development through meetings, one-on-one knowledge transfer sessions, and leading small groups.

• Develops visual and hands-on instruction and demonstration to provide end users, management, and other team members with appropriate skill sets to use Epic systems.

• Build experience in various Epic environments, including Hyperspace and Text.• Executes build, testing, and implementation for the following Epic system elements:

• Workqueue development• Rules and edits • Components and component groups• Extensions• Claim definition files• Remittance options• Remittance codes• Departments• Locations and place of service • Payor and plan• File transfer protocol

• Implementing ICD-10 update in current system. • Active participant in Acquisitions Committee and Assessment Committee, which identifies new locations

and practices, defines the scope of the project, and completes the build/test/implementation of the project.

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SARAH A. G. LAWRENCE4076 W Johnson Cir, Chamblee, GA 30341256-572-9042 • slawrence1319@gmail.com

PEACHFORD BEHAVIORAL HEALTH SYSTEMS Atlanta, GAAssessment Counselor February 2010–July 2012• Provided training and demonstration of EHR for employees and small groups during company

orientations/on-boarding to include the proper techniques for data entry, clinical updates, and diagnostic/medical coding using EHR.

• Provided informational and educational tools of the hospital’s therapeutic interventions. • Consistently recognized for implementation of  time management skills• Conducted clinical and diagnostic assessments for patients ranging from ages 4-95 with various psychiatric

disorders and substance abuse or dependencies utilizing EHR (TIER).  • Assessed and linked patients with appropriate levels of care ranging from inpatient hospitalization to

outpatient treatment.  • Provided crisis intervention/counseling for all individuals presenting for services via face-to-face and/or

telephone contact.• Performed diagnostic coding• Queried patient database and obtained reports• Created patient reports

COVENANT COMMUNITY PARTNERS Durham, NCQualified Professional/In-home Counselor August 2008–September 2009• Managed a team of 4-6 adults/bachelor’s level educated counselors.• Led and managed a caseload of 12-18 clients daily. • Established a core curriculum and delivered educational tools to increase staff development and

productivity.  • Researched and identified resources appropriate for each patient’s individual development. • Completed accurate and timely EHR documentation and diagnostic coding to effectively produce highest

number of assessments for outpatient services. • Served as a community liaison for patients ranging from ages 4-90 in and outside the facility, conducted

clinical and diagnostic assessments with various psychiatric disorders and substance abuse or dependencies.  • Provided crisis interventions and counseling for those individuals in the community (in homes, schools,

assisted living facilities, etc.) and those presenting for services at the facility.  • Consistently selected for case reviews to be observed by State regulated organizations as exemplary

performance.

CERTIFICATION AND EDUCATIONAL EXPERIENCEEPIC Madison, WIResolute Professional Billing, Claims Certified September 2012

TREVECCA NAZARENE UNIVERSITY Nashville, TN Bachelor of Science, Psychology May 2004  TREVECCA NAZARENE UNIVERSITY Nashville, TN Master of Arts, Counseling May 2007

BASIC COMPUTER SKILLS• Sharepoint• Remedy• Microsoft Outlook• Microsoft Excel• Microsoft Word• Microsoft PowerPoint• OneNote

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