SAP solutions, regardless of how they’re deployed · Realization without extensive blueprint ... Data Volume Management Application Lifecycle Management ... SAP S/4HANA Custom Code

Stephan Klein, SVP, Global Head of Service & Support - Energy and Natural Resources Industries

October 22, 2015

Get the consistent and seamless support you need for all your SAP solutions, regardless of how they’re deployed:In the Cloud, On-premise, or in Hybrid scenarios

Public

Run Simple with SAP Service and Support

Learn | Extend / Innovate | Engagement Foundation | Support

ADVISE IMPLEMENTwith proven Best Practices

RUNall deployment models

OPTIMIZE for continuous innovation

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Public

SAP ACTIVATE


ADVISE

Simplify and Innovate• Digital Innovation

Roadmap & Plan

• Co-innovation by Industry

IMPLEMENTwith proven Best Practices

Implement with SAP Activate• Simplified consumption experience for

SAP S/4HANA

• SAP Best Practices, Methodology for

Energy and Natural Ressources and

Guided Configuration


Run with one Global Support• One global, consistent experience

• End to End support - On premise, cloud,

hybrid


Optimize to realize value• Continuously capture and realize benefits of

retail digital transformation


SAP Service & Support to reduce complexity and accelerate

innovation

Current Future

Innovation

Services

Software

Hardware

Services

Software

Hardware

SAP Service & Support to bring

more innovations to our

customers and to help our

customers to

Simplify their technology

Simplify their business processes

Simplify their decision making

Simplify their consumption


DevelopmentOne

Lead + +Expert

Network

Control

Center+


Engagement

Foundation

Unified Governance

Single Global Contract

Flexible & scalable delivery empowers

you to build simple to Run Simple.

Holistic

Solution

Approach

Simplified Solution Approach

Simplified Service Portfolio

Business Transformation, Consulting, Custom

Development, Education, Solution Support

Business Outcome FocusSimplify to Innovate

Joint assessment to build roadmap to

tangible business outcomes.

Innovation

Roadmap


Innovation

Roadmap Understand your business imperatives

Design Business Model for Innovation

Re-imagine potential business and IT solutions

Support structured investigation & analysis

Define path to innovation and success

Engagement

Model

Solution

Approach

Focus on Business Outcomes:

Accelerating The Digital Business Journey

Business

Priorities

Digital Business

Use Case

Model

Company

Aligned

Solution Path

A facilitated process to drive consensus

understanding among key business & IT

stakeholders and SAP experts

Deliver a shared Image of:

• The Problem

• The “To-be” Business and IT Solution

• The Path to Success

(incl. Potential for co-innovation)


Innovation

Roadmap Innovate on the Digital Core

Accelerate time-to-value with Digital Use Cases

Reduce total cost of implementation

Lower total cost-of-operations

Engagement

Model

Solution

Approach

Simplify to Innovate:

Creating the Innovation Roadmap for Digital Transformation

72%Keep the lights on

Drive business innovation

InnovationCustomer experience

Employee engagement

Resource optimization

Networked economy

Run Simple

ComplexityDecision making

Business-process

technology

28%

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 8Confidential

Innovation

Roadmap

Solution

Approach

One Recommendation, One Portfolio, One Contract – Your Solution

Engagement

Model

Simple Portfolio Basis to engineer a holistic service solution

across all service disciplines to deliver the

outcome






Innovation

Roadmap

Transformation to the Digital Enterprise

Engagement

Model

Agile and Fast Deployments: Based on industry best practices

processes

Realization without extensive blueprint

effort

Enabled by new methodology and

tools

Methodology

• ACTIVATE (Agile)

• RDS approach embedded

• Engagement framework for

SAP and partners

Repository of Best Practices

• Solution and Service Best

Practices (incl. RDS)

• Pre-assembled Model

Companies per Industry

segment

Tool set

• Solution Builder

• Solution Manager

The

Methodology


Unified Engagement Model drives Transformation Strategy

Innovation

Roadmap

Solution

Approach

Engagement

Model

Build Simple to Run Simple: Orchestration & integration validation

Zero modifications & zero downtime upgrades

Business process & value chain optimization

Building blocks, accelerators and best practices

Create engagement model to deliver digital enterprise

Run SimpleBuild Simple

Development

Onsite

SAP

Innovation Framework

SAP Back-OfficeSAP

MaxAttention


Engagement

Model

Solution

Approach

Innovation PlatformBusiness outcome-focused strategy

with flexible & scalable delivery.

Simplified Solution Approach

Simplified Service Portfolio

Business Transformation, Consulting, Custom

Development, Education, Solution Support

Business Value FocusJoint assessment to build

roadmap to tangible business

outcomes.

Innovation

Roadmap

DevelopmentOne

Lead + +Expert

Network

Control

Center+


© 2015 SAP SE or an SAP affiliate company. All rights reserved. 12

The Four Panel Approach guides you in optimizing your SAP

investments and exploiting SAP innovations

Based on jointly agreed objectives, strategic road-map and outcome based measures – Value and Innovation Management powered by the next

generation of SAP MaxAttention helps ENR customers achieve tangible business value from their transformation and succeed in sustainably

safeguarding the outcome of the IT implementation.

Run Better

(Operate)

Extend Use

(Invest)

Use Better

(Harvest)

Build New

(Innovate)

Target: Get more value out of existing SAP

installations by decreasing the number of

legacies, usability improvements, continuous

process improvements (e.g. through

Enhancement Packs) and improved

access to data

Target: Jointly exploit business focused

innovations making use of new

technology

Target: Get more value from recent SAP

developments through portfolio

optimization (examples: sustainability,

workers safety, asset optimization, supply

networks, workforce management)

Target: Reduce operating costs and/or

achieve top quartile operations

Optimize (IT) Exploit (Business)

Each panel has a set of jointly agreed dedicated objectives and targets to be reached, as well as a governance model that ensures accountability

at all levels over the course of activities.

“…the agreement is built on four imperatives: one is running the SAP system better, the second is on how to use the SAP system better, the third is how to extend the

use of existing or new functionality…and the joint work on innovation…”Alan Matula, CIO Royal Dutch Shell


Run Better: Reduce operating costs

and/or achieve top quartile operations

Run Better targets on jointly evaluating and executing options for optimizing the operations – be it reduction of yearly operation costs or

bringing the operations quality to a defined target

Operations Benchmarking & Assessment

Complexity Reduction (e.g. Infrastructure Optimization)

Operational Excellence (e.g. Support Process Optimization)

Security baselining

TCO / Operational Cost Reduction

Support Process Simplification

Security Guidelines

TCO Benchmarking workshop

Solution Management Assessment

Data Volume Management

Application Lifecycle Management

– Operation Control Center (OCC)

– Innovation Control Center (ICC)

Security Optimization

HANA Platform workshop

Custom Code Optimization

Example: TCO Assessment

Example: TCO Assessment Result: Value Tree to structure activities

Expected Outcomes & Benefits

Relevant pre-defined SAP Services

Typical Focus Topics


Use Better: Gain more value from recent

SAP developments

Use Better targets on jointly improving the value of the existing SAP installations be it through improved User Experience, higher integration level

by on-boarding legacy applications, or by a continuous process improvement framework based on relevant KPIs

Usability

Legacy on-boarding

Operational Process Intelligence /

Process Improvement Framework

Data Access / Analytics

Company specific UX Strategy

Reduced number of legacies / legacy on-boarding roadmap

Process Improvement Framework

Improved Analytics Strategy / Roadmap

UX Assessment

Business Process Consulting Service based on the

Industry Value Chain

Master Data Assessment & Data Cleansing Services

Example: UX Strategy

Example: Use Better Value Opportunity Prioritization





Extend the Use: Gain more value from your

existing SAP solution landscape

Extend the Use targets to jointly exploiting opportunities for business & IT value by making use of recent SAP developments – be it by talking

through business challenges and learning from SAP expert advice or be it by exploiting the latest content of EHPs, all focused on business outcome

Operational Integrity and Transparency

Optimized Asset Management

Regulatory Compliance

Contingent Workforce

… and many more

Opportunity Prioritization e.g. by business value

Roadmaps for solving Business Challenges

Technology Roadmaps & Business Cases (e.g. for HANA, Cloud or Mobility)

Capability Evaluations

SAP S/4 HANA Discovery Workshop

Roadmap and Technical Design for HANA

Value Assessment & Realization for SAP Business Suite

Best Practices (industry template)

Company in a box (cloud-based)

Best-run Company Transformation Workshop

Cloud Advisory Service; Cloud Migration & Integration Service

Example: Best-run Company Transformation Roadmap

Example: SAP S/4 HANA Transformation Services





Build New / Innovate: Jointly exploit business focused

innovations making use of new technology

Innovate is focusing on supporting you making the difference in your business – by gaining competitive advantage through the latest SAP

technology innovations



Real-time operations transparency with HANA

HANA in Subsurface

Predictive Maintenance

… and many more

PoCs and business cases for innovation opportunities

Deployment Roadmaps

HANA Value Assessment

Design Thinking for Business Innovation

Value Prototyping

Business Model Design & Innovation

Examples: Volkswagen and Google Self-Driving Car Projects

Example: Machine Condition Monitor / Predictive Maintenance


Roadmap to Innovation






SAP HANA BRINGS IT ALL TOGETHER

INFINITE OPPORTUNITIES

Business Process

Business Intelligence

(Data & Information)

…

Social

Big Data Source

Web Services

Geospatial

Machine Data

3rd Party Data

Marketplace

B2B Payments

Logistic Services

Travel Network

Services & Labor

Supplier Collaboration

...

HANA CLOUD PLATFORM

Any Device


Landscape

Transformation

ERP System

- Region A -

ERP System

- Region B -

ERP System

- Region C -

New

Implementation

On-Premise

Cloud

ERP System

Non-SAP

System

On-Premise

Cloud

System

Conversion

S/4HANA

ERP System On-Premise

The move to SAP S/4HANADifferent Transition scenarios

Non-disruptive conversion keeping the existing

business processes and data.

Step-wise simplification for business processes and

user experience

e.g. Migration of existing SAP ECC 6.0 on any DB to

SAP S/4HANA.

Business led Migration to S/4HANA.

Use new innovations to re-imagine processes with

real time financial insight.

e.g. Migration of part of an existing SAP ECC 6.0

landscape to SAP S/4HANA.

New Implementation/Re-Implementation

Standardize and Simplify the existing landscape to

reduce TCO and use latest innovations.

e.g. Implement SAP S/4HANA processes on a new

infrastructure. Retire old landscape.


… ACCELERATE YOUR ROADMAP TO THE DIGITAL CORE

Landscape TransformationBusiness driven conversion offerings

New ImplementationOn S/4HANA on premise and cloud

Convert Existing

Implement

additional

industry / LOB

packages+

Technical

Architecture

&

conversion

Planning

All Implementation

Scenarios

Dependent on

Implementation

Scenarios

Innovation

Strategy &

Roadmap

Implement new

innovations

Installation and data

transition for SAP

S/4HANA

Value

Discovery

Workshop

New Install

System ConversionTechnology driven conversion offerings

Modularized Services with Strong GovernanceIndustry advisor is guiding you along your S/4HANA Journey

Prepare Realize/DeployExplore

SAP Service & Support and Premium Engagement (Recommended Approach)


Operational Excellence

Strategic Planning

Quality and Business Value

Legend

Deployment Acceleration

Technology

Analytics

UX / Fiori

Finance

Prepare Realize/Deploy

Technical

Implementation

of SAP S/4HANA

Custom Code

Conversion to

S/4HANA

Fiori Apps

Install & data

transition for SAP

Simple Finance

Explore

Go-Live Service

Value Discovery

workshop for

SAP S/4HANA

Custom Code

Management

Data Volume

Management

Security

Data

Inconsistency

Clean-up

S/4HANA

Analytics

DB Conversion

SAP BS to

S/4HANA

Integration

ValidationTest Management

Conversion

Planning

Conversion

Planning

Workshop

Readiness

Assessment

HANA Operations

Innovation

Strategy &

Roadmap

Back to Standard

(ICC)

Operate

Continuous

Improvement

Monitoring

Governance Model

Create the

Vision

Plan the

Journey Buildthe Foundation Realize Business Value

SAP S/4 HANA – Services PortfolioExample for Scenario “System Conversion”


SAP Activate for SAP S/4 HANABuilt smart, run simple

SAPActivate

Methodology Guided

Configuration

SAP

Best Practices

● SAPACTIVATE is the unique combination of SAP Best

Practices, methodology, and guided configuration to

simplify the adoption of SAP S/4HANA

● SAPACTIVATE delivers ready-to-run business

processes optimized for SAP S/4HANA

● SAPACTIVATE provides best practices for migration,

integration and configuration for SAP S/4HANA

● SAPACTIVATE is geared for a speedy initial

implementation of SAP S/4HANA and is designed for

continuous innovation

● SAPACTIVATE supports different starting points for

customers to adopt SAP S/4HANA - new

implementation, system conversion and landscape

transformation


SAP Best Practices for SAP S/4HANAOn-Premise Edition

Ready-to-run business processes

SAP Best Practices for Migration

SAP Best Practices for User ExperienceIntegration and Extensibility

SAP Best Practices baseline for SAP

S/4HANA, On-Premise EditionSAP Best Practices for

S/4HANA Integration

SAP Fiori

User

Experience

Operational

Reporting

● Ready-to-run business

processes optimized for

S/4HANA containing OLTP

and OLAP delivered with the

product as new global

baseline

● SAP Best Practices for

Migration to S/4HANA

addressing installed-base

Suite customers and new

customers


Integration with adjacent cloud

solutions build in the product


S/4HANA Additions on top of

the Foundation scope, e.g.

Cash Management


Extensibility, like templates for

extending SAP Fiori

SAP S/4HANAOn-Premise Edition

SAP Best Practices for AnalyticsIntegration and Extensibility

SAP Best Practices LoB Solutions SAP Best Practices for Industry Editions

= first scope delivery 1511

= scope delivery with 1603 and beyond

Legend

Ready-to-run business

processes optimized for SAP

S/4HANA

Support for 12 Industries (no industry

extensions)


S/4HANA Planning & Advisory ServicesDelivery Approach for Planning & Advisory Services

Migration

Planning

For the End-to-end Solution Per System / Change-Cluster

Technical Architecture & Infrastructure

S/4HANA

Discovery

Workshop

Innovation Strategy & Roadmap

Business

Scenario

&

Solution

Mapping

Target

Architecture

&

Platform

Strategy

Strategic

Roadmap

&

Business

Case

Scenario

Implementation

System Conversion

Landscape

Transformation

New Implementation

Scenario Decision

Incl. Readiness

Check

S/4HANA

Implementation Strategy

Prepare (1 week) Realize/DeployExplore (1-6 weeks)

Duration depending on scope

Optional

Pre-Step

2

1

2a

3

4


System ConversionService Offering for System Conversion

Scenario description

Convert an existing SAP ECC system to SAP

S/4HANA (on-premise) by keeping all

business data.

Benefits for the customer

● Protection of investment: Conversion

without full reimplementation

● Step-wise innovation and simplification

over the time

● No disruption for existing business

processes

Target group

SAP Business Suite customers who want to

evolve their current SAP ECC system on

premise to SAP S/4HANA.

SAP Fiori & SAP GUI

SAP HANA

Converted Business Processes

Start Release

ERP 6.0, EhP 0-7

AnyDB / SAP HANA

SAP ERP Core

Available SAP Best Practices

● Migration best practices including respective tools

● Integration best practices with cloud line of business solutions

● Best Practices Industry Template

● Best Run Company roadmap workshop

● SAP S/4HANA readiness assessment and optimization of custom code

● Variable enablement of SAP S/4HANA quick wins (e.g. real-time reporting on

operational data, role-based & simplified Fiori UI)

SAP S/4HANAOn-premise Edition

SAP GUI



Customers who want to consolidate their

landscape or carve out selected entities or

processes into a SAP S/4HANA system.


● Significant TCO reduction due to System

Landscape simplification

● More flexibility and risk reduction via

phased approach:

● Stay with current business processes

and move gradually to S/4HANA

innovations (e.g. Central Finance)

● Carve out of single entities of the

company to SAP S/4HANA and leverage

process simplification

Target group

● SAP Business Suite customers with

multiple SAP ERP or SAP Business Suite

on SAP HANA systems, or hybrid cases

e.g. Central Finance


● Data migration best practices and integration best practices with cloud line of

business solutions


● Best Run Company roadmap workshop

● Deployment support with new methodology for cloud and on-premise deployments

● Ready-to-run business processes, e.g. as basis for Central Finance

SAP GUI

AnyDB / SAP HANA

SAP ERP Core

SAP GUI

AnyDB / SAP HANA

SAP ERP Core

SAP Fiori

SAP HANA

SAP S/4HANA Best Practices


SAP S/4HANACloud Edition

Landscape Transformation Existing SAP ERP to S/4HANA


New Implementation – On PremiseService Offering for New Implementation On Premise


New implementation of SAP S/4HANA. e.g.

customers migrating a legacy system or a

net-new installation.


● New implementation of industry-leading

Business Suite

● Reengineering and process

simplification based on ready-to-run

business processes and reference

solution delivered with the product

Target group

● SAP Business Suite customers looking

to move to standardized solution or net

new customers

Option: Data

Migration from

Legacy System

Legacy

Any customers legacy

system



business solutions


● Deployment support with new methodology for cloud and on-premise deployments

● Ready-to-run business processes and reference solution

SAP Fiori

SAP HANA




New Implementation – Cloud EditionsService Offering for New Implementation Cloud


New implementation of SAP S/4HANA

Cloud Enterprise Edition or Project Services

Edition


● New implementation of industry-leading

Business Suite in the Cloud

● Reengineering and process

simplification based on ready-to-run

business processes and reference

solution delivered with the product

Target group

● SAP Business Suite customers or net

new customers looking to move to the

Cloud.

Option: Data

Migration from

Legacy System

Legacy

Any customers legacy

system



business solutions

● Deployment support with new methodology for cloud deployments

● Ready-to-run business processes and reference solution

SAP Fiori

SAP HANA


SAP S/4HANACloud Edition


ONE Service ENR – What our Customers expect

Translation of customers’ innovation agenda and

business needs into best-in-class business solutions leveraging

innovation technologies (HANA, Cloud, Mobile etc.)

International exposure and same quality and

skillset of SAP Services across all market units

SAP Services to enable reduction of TCI,

TCO and complexity

SAP’s trusted long-term strategic relationship –

Value Partnership

SAP Services to give clear adviceand industry oriented guidance through the maze of

technological and business innovations

Deep expertise in End-to-End ENR

business processes and IT landscape

Efficient framework for

implementation of SAP Solutions – SAP as benchmark for

services

Fast realization of businessvalue and monitoring of the same

30

Thank you

Stephan KleinSVP, Head of Service & Support

Energy & Natural Resources Ind.

T +49 351 4811-4800

E [email protected]

ENERGY LIVES HERE!

mailto:[email protected]


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services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as

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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop

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Documents

SAP solutions, regardless of how they’re deployed · Realization without extensive blueprint ... Data Volume Management Application Lifecycle Management ... SAP S/4HANA Custom Code