SAP Road Map for Automotive - UNIORG · SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any

SAP Road Map for Automotive

Customer

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Customer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP. This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this

document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice. The information in this document is not a commitment, promise or legal

obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness

for a particular purpose, or non-infringement. This document is for informational purposes and may not be

incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except

if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-

looking statements, which speak only as of their dates, and they should not be relied upon in making

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Legal disclaimer Legal disclaimer


Customer

Trends in the automotive industry

Rapidly position for globalization and growth

Accelerate collaborative product innovation

Enable collaboration and real-time insight

Manufacture efficiently, profitably, and sustainably while

avoiding disruption

Deliver a “customer-centric” buying and ownership experience

Proactively manage knowledge and talent

4 © 2014 SAP AG or an SAP affiliate company. All rights reserved. 4 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Efficiency Real time

Be successful

Innovation

Accelerate innovation

Enable real-time insight

Manufacture efficiently, profitably, and sustainably


Customer

SAP value map for automotive The Innovation-Driven Enterprise

Finance Financial Planning

and Analysis Accounting and Financial

Close Treasury and Financial

Risk Management Collaborative Finance

Operations Enterprise Risk and

Compliance Management

Strategic Sourcing and Supplier Management

Procure to Pay with Business Network

Collaboration

Business Network Extension for

Procure to Pay

Information

Technology

Application Lifecycle Management

IT Infrastructure Management

IT Portfolio and Project Management

IT Service Management IT Strategy and

Governance

Operational Excellence

Asset Visibility and Performance

Environment, Health, and Safety

Quality Management and Compliance

Responsive Supply

Networks

Sales, Inventory, and Operations Planning

Demand and Supply Planning

Transportation Management

Warehouse Management

Service Parts Management

Manufacturing and

Logistics

Production Planning and Execution

Operational Procurement and Inbound Logistics for

Direct Material

Lean Manufacturing

Sequenced Manufacturing

Outbound Logistics

Collaborative Product

Innovation

Continuous Product and Service Innovation

Integrated Product Development for Discrete

Industries

Product Safety and Stewardship for Discrete

Industries

Marketing, Sales, and

Aftermarket

Data-Driven Marketing

Agile Marketing

Dealer Business Management

Vehicle Sales Management

Customer Service, Support, and Warranty Management

Human

Resources

Core Human Resources and Payroll

Talent Management Time and Attendance

Management Workforce Planning

and Analytics

Procurement



IT Service Management IT Strategy and Governance


Technology

and Platform Big Data

Enterprise Information

Management

Real-Time Enterprise

Enterprise Mobility

Real-Time Analytics

Application Integration

Cloud Solutions


Customer

SAP value map for automotive Solutions powered by innovations

Finance Financial Planning

and Analysis Accounting and Financial

Close Treasury and Financial

Risk Management Collaborative Finance

Operations Enterprise Risk and

Compliance Management

Strategic Sourcing and Supplier Management

Procure to Pay with Business Network

Collaboration

Business Network Extension for

Procure to Pay

Information

Technology




IT Service Management IT Strategy and

Governance

Operational Excellence

Asset Visibility and Performance

Environment, Health, and Safety

Quality Management and Compliance

Responsive Supply

Networks

Sales, Inventory, and Operations Planning

Demand and Supply Planning

Transportation Management

Warehouse Management

Service Parts Management

Manufacturing and

Logistics

Production Planning and Execution

Operational Procurement and Inbound Logistics for

Direct Material

Lean Manufacturing

Sequenced Manufacturing

Outbound Logistics

Collaborative Product

Innovation

Continuous Product and Service Innovation


Industries


Industries

Marketing, Sales, and

Aftermarket

Data-Driven Marketing

Agile Marketing

Dealer Business Management

Vehicle Sales Management

Customer Service, Support, and Warranty Management

Human

Resources

Core Human Resources and Payroll

Talent Management Time and Attendance

Management Workforce Planning

and Analytics

Procurement



IT Service Management IT Strategy and Governance


Technology

and Platform Big Data

Enterprise Information

Management

Real-Time Enterprise

Enterprise Mobility

Real-Time Analytics

Application Integration

Cloud Solutions


Customer

Overview of SAP road map for automotive Road map highlights

Future direction Recent innovations Planned innovations

Manufacturing and Logistics –

Material Requirements Planning (MRP)

Cockpit on SAP HANA, Lean

Manufacturing

Dealer Business Management – Sell

and service profitability, customer

centricity

SAP Business Suite on SAP HANA

apps

SAP HANA analytics

Success Factors Talent Management

– “War for Talents”

Customer Engagement Intelligence

Integrated Product

Development/Finance – Early product

costing

Dealer Business Management –

Sales assistant

Bill of Materials (BOM) Explosion on

SAP HANA

Customer Engagement Intelligence –

Predictive marketing

SAP Predictive Maintenance and

Service application

Predictive analytics – Maintenance, warranty, supply chain, connected vehicle, customer behavior

Mobile apps – Sales reporting,

business moment actions, customer

interaction

SAP Business Suite on SAP HANA

as platform for new business models

in the automotive industry

New technologies and solutions for

supporting Internet of Things and

Industrie 4.0 machine to machine


Customer

Asset Visibility and Performance Recent and planned innovations 1/5

Recent innovations

Key needs Key innovations Release

• Core analytical application to provide KPIs for

equipment and assets – information cannot be

projected into the future to evaluate risk in

managing these assets

• Core analytical application to provide KPIs for

equipment and assets – information cannot be

projected into the future to evaluate risk in

managing these assets

• Strategic analysis of asset

performance using statistical

forecast

– A standard connection to SAP

Visual Intelligence software for

better visualization and drill-

down of information using any

UI, including a mobile device

– Predictive analysis to enable

statistical algorithms to

process data and predict

future performance of assets

and asset management

processes

• SAP enhancement package

7 for SAP ERP 6.0


Customer


Recent innovations


• Standard reporting, which allows monitoring of

limited set of data, reducing the possibility to

review long-term view of the assets and asset

management processes

• Difficult to monitor trends in various KPI

indices because traditional reporting

aggregates data and prevents root-cause

analysis

• Very difficult to perform statistical analysis for

information provided by standard operational

reports

• Virtual data model to enable real-

time operational reports for

enterprise asset management

– Predefined content in SAP

HANA Live for SAP Business

Suite, to help ensure quick use

of SAP HANA for operational

reporting

– Information presented by the

content derived directly from

transactional data store,

helping to ensure real-time

operational reporting


6 for SAP ERP 6.0, version

for SAP HANA


Customer


Recent innovations


• Streamlined supply chain

• Aligned measures between manufacturing

performance and enterprise performance

• SAP Overall Equipment

Effectiveness Management (SAP

OEE Management) application

– The SAP OEE Management

application helps measure

real-time manufacturing

performance to quickly identify

issues and help you make

real, systematic process

improvements. It enables the

data collection process,

providing operational visibility

and the identification of

performance loss. Real-time

calculation of performance

measures and loss reasons

enable quick and effective

corrective action.

• SAP Overall Equipment

Effectiveness Management

1.0


Customer


Recent innovations


• Higher performance and reliability for data

exchange

• Reduced double maintenance for production-

related master data

• Additional third-party software layers

eliminated between the shop floor and SAP

ERP

• Easier and more flexible integration through

use of prebuilt machine interfaces for standard

Programmable Logic Controller (PLC) and

Object Linking and Embedding for Process

Control (OPC)

• Reduced integration risk when embedding

new equipment into an existing environment

• Lower implementation and maintenance costs

through standards-based SAP and Microsoft

technologies

• Standard connectivity across all SAP solutions

• Enhanced real-time data

integration for the shop floor with

SAP Plant Connectivity software

– Receive events from sensors

or devices and forward the

data through SAP Plant

Connectivity to the SAP

Manufacturing Integration and

Intelligence (SAP MII), SAP

Manufacturing Execution, and

SAP ERP applications.

Achieve closed-loop

integration with millisecond

round-trip times to drive shop-

floor integration with SAP

software.

• SAP Plant Connectivity 2.3


Customer


Planned innovations

Key needs Key innovations

• Increased need for better visibility of available budget and

better utilization of available resources

• Integrated CAPEX and OPEX planning and lifecycle

costing of assets

– Identify cost and resources needed to maintain assets

across its lifecycle


Customer

Environment, Health, and Safety Recent innovations 1/2

Recent innovations


• Reduce the occurrence of adverse incidents

and events that lead to injuries, environmental

damage, and production interruptions

• Increase the number of proactive safety

measures

• Maintain environment, health, and

safety programs, including staying current with

regulatory changes

• Improve overall equipment effectiveness

• Reduce the total cost of environment, health,

and safety compliance

• SAP Environment, Health, and

Safety Management application

for chemical health and safety

processes

• component extension 4.0 for

SAP Environment, Health,

and Safety Management


Customer

Environment, Health, and Safety Recent innovations 2/2

Recent innovations


• Reduce the occurrence of adverse incidents

and events

• Increase the number of proactive safety

measures

• Decrease incident, injury, and illness

frequency rates

• Lower the number and impact of production

interruptions due to incidents and accidents

• Improve overall equipment effectiveness

• Minimize the total cost of environment, health,

and safety compliance

• SAP Environment, Health, and


for incident management and risk

assessment





Customer

Quality Management and Compliance Recent and planned innovations 1/5

Recent innovations


• Greater transparency when performing

analysis via the quality management

evaluation cockpit, such as viewing which

columns have been used for grouping and

which for key figures

• Better overview of related information through

use of the layout in order to compare existing

quality notifications

• Enhanced usability and

transparency in analyzing quality

data

– Various enhancements were

made to the quality

management functionalities in

SAP ERP, improving usability

and process efficiency and

enabling closed-loop quality

management. This innovation

refers to enhancements in

quality analytics.


7 for SAP ERP 6.0


Customer


Recent innovations


• Better transparency in quality notifications

• Extended residence time when archiving

notifications in order to cover timeframes

longer than three years

• Increased ease of use and transparency when

analyzing notification data


transparency in quality

notification processing


made to the quality






refers to enhancements in

quality notifications.


7 for SAP ERP 6.0


Customer


Recent innovations


• Efficient provision of all required information

during inspection

• Improved usability for users during the

inspection process

• Enhanced personalization of "my" results in a

recording application

• Simplified activation and deactivation of

inspection processes


transparency in quality

planning and quality inspection


made to the quality






refers to enhancements

made to quality inspection and

the preparation of

accompanying master data.


7 for SAP ERP 6.0


Customer


Recent innovations


• Global, consistent quality issue monitoring and

tracking system

• Modern, flexible approach for capturing and

processing any kind of issue and its related

activities

• Quick, effective issue resolution

• Easy tracking and analyzing of issues and

activities beyond applications and systems

• Quality issue management with a

new modern and flexible tool

• SAP Quality Issue

Management 1.0


Customer


Planned innovations


• More sophisticated methods for covering standardized

issue processes

• More tools for comprehensive root-cause analysis

• Lighter system load by getting rid of old data that is no

longer required

• Greater data privacy compliance

• Support of quality management methods and data

privacy in quality issue management

– Use a modern Web-based application for processing

and monitoring quality issues and activities and

integrating information across system borders. The

application includes standard quality

management methods for issue processing. Methods

for root-cause analysis should be provided in an

upcoming feature pack. It will also provide data

privacy in terms of enabling archiving of quality issue

management data.


Customer

Continuous Product and Service Innovation Recent innovations 1/3

Recent innovations


• Reduce long wait times when starting project

management dashboards

• Accelerate processing of multiple tasks

• Reduce long wait times when searching for

project elements

• Accelerated processes for

Project Management

• SAP Portfolio and Project

Management 6.0

• Reduce long wait times when starting portfolio

dashboards for large portfolios

• Accelerate rollup of financial and capacity

planning values along the bucket hierarchy

• Calculate financial KPIs based on planning in

Portfolio Management

• Accelerated processes for

Portfolio Management

• SAP Portfolio and Project

Management 6.0


Customer


Recent innovations


• Simplified and accelerated reporting on huge

data volumes related to project

management end-to-end processes

• Easy determination of project related objects

and data

• Holistic picture on project data

• Early identification of project related deviations

and issues enabling timely corrective

measures

• Optimized project transparency • SAP enhancement package

7 for SAP ERP 6.0

• Reduce long wait times along project reporting

• Improve project line item reporting

• Improved project system

reporting



for SAP HANA


Customer


Recent innovations


• Accelerate performance intensive project

management related processes

• Reduce long wait times along business

processes hindering project execution

• Accelerated processes in project

planning and execution



for SAP HANA

• Accelerate solution deployment

• Lower implementation cost and risk

• Rapid capital project accounting • SAP enhancement package

6 for SAP ERP 6.0

• Aggregated information of planned and actual

values on dashboard level

• Financial KPI calculation • SAP Portfolio and

Project Management 6.0


Customer


Industries Recent innovations 1/2

Recent innovations


• MRP usually runs daily or even less

frequently. Decisions are based on outdated

information. Need for accurate and up-to-date

demand information.

• Inability to re-plan if conditions change during

the planning horizon due to long run-times.

Need for ad-hoc adjustments due to

bottleneck in delivery or production.

• No holistic production planning across all

relevant production sites. Demand information

needs several MRP runs until it is propagated

through the complete supply chain (unless

material flow is always uni-directional and

planning sequence of plant is defined

manually)

• Prediction of Inventory coverage for critical

parts is difficult.

• BOM Explosion • SAP enhancement package


for SAP HANA


Customer



Recent innovations


• Fast search results based on selected

characteristics

• Use of characteristics in analytic tasks like

aggregation, consolidation, queries…

• Classification in Virtual Data

Model

– Classification is used in many

applications. Search and

analytic tasks are often based

on classification information.



for SAP HANA

• Secure storage of SAP 3D Visual Enterprise

Author files

• Tight integration between the authoring tool

and SAP ERP backend files

• Visual enterprise author

integration into SAP ERP

– See how the SAP 3D Visual

Enterprise Author application

can be integrated into the SAP

ERP application.

• SAP 3D Visual Enterprise

Author 8.0


Customer



Recent innovations


• Reduce effort for data maintenance and

document creation

• Retrieve data and documents quickly

• Increase compliance control

• Product safety – usability and

process improvements


7 for SAP ERP 6.0


Customer



Recent innovations


• Collect compliance data throughout the

complete supply chain with the proper

diligence

• Eliminate the numerous forms and standards

requesting compliance information that drown

companies in paperwork, thereby streamlining

the process

• Supplier collaboration as

a networked application

– Supplier collaboration as

a networked solution describes

the seamless integration of

SAP Environment, Health, and

Safety Management (SAP

EHS Management), an on-

premise application, with the

SAP Product Stewardship

Network that runs on demand.




• Help ensure product compliance throughout

the whole lifecycle, from development to

sourcing, manufacturing, and sales, in order to

address overall business risk

• Compliance and requirement

management





Customer



Recent innovations


• Integrate the compliance checks, information,

and assessment functionalities in standard

business processes such as purchasing,

sales, and engineering of a product

• Support change management during design

and production, such as changes in

component sourcing

• Control and expose compliance information to

workers or other applications in on-premise

software

• Request, control, and monitor the assessment

of a product, component, or basic material

• Embedded product compliance • component extension 4.0 for




Customer



Recent innovations


• Request component declarations for all the

components of one supplier

• Mass request for components • SAP Product Stewardship

Network 1.6

• Synchronize components and component

statuses between the SAP ERP application

and the SAP Product Stewardship Network

• Download existing product declarations to an

in-house compliance system

• Networked solution for

components

• SAP Product Stewardship

Network 1.6

• Synchronize suppliers and supplier status

between the SAP ERP application and the

SAP Product Stewardship Network

• Invite existing suppliers of SAP ERP to the


• Networked solution for suppliers • SAP Product Stewardship

Network 1.6


Customer



Recent innovations


• Mass upload of existing product compliance

declarations

• Declaration upload of

Comma Separated Value

(CSV) files

• SAP Product Stewardship

Network 1.6


Customer

Production Planning and Execution Recent and planned innovations 1/3

Recent innovations


• Make visible the consequences of supply and

demand changes at all times

• Run more than one MRP at a time, so the

frequency of MRP runs is not limited

• Tune MRP for speed

• Leverage MRP in multiplant scenarios so that

the planning sequence can be

defined automatically to help ensure that all

stock-transfer requirements are covered on

completion of all planning runs

• Accelerated material

requirements planning

(MRP) with the SAP HANA

platform


7 for SAP ERP 6.0


Customer


Recent innovations


• MRP usually runs daily or even less

frequently. Decisions are based on outdated

information. Need for accurate and up-to-date

demand information.

• Inability to re-plan if conditions change during

the planning horizon due to long run-times.

Need for ad-hoc adjustments due to

bottleneck in delivery or production.

• No holistic production planning across all

relevant production sites. Demand information

needs several MRP runs until it is propagated

through the complete supply chain (unless

material flow is always uni-directional and

planning sequence of plant is defined

manually)

• Prediction of Inventory coverage for critical

parts is difficult.

• BOM Explosion • SAP enhancement package


for SAP HANA


Customer


Planned innovations


• Identification and valuation of sales orders affected by

shortages or delays to guide the user to the most

important issues

• Simulation of different “what if” scenarios in real time

• Calculation of alternative solutions

• Monitoring KPIs and alerts with corresponding actions to

solve issues

• Dashboard to gain overview on quality-related KPIs

• MRP Dashboard - a new Cockpit for the MRP Controller

· Material requirements planning (MRP) controller cockpit


Customer

Lean Manufacturing Recent innovations 1/2

Recent innovations


• Simplified administration, management, and

flexibility of custom extensions through

a single programming model

• Extended, comprehensive SAP ERP

integration with additional interfaces for direct

labor, phantom assemblies, and quality

inspection

• Extendable and customizable scenarios

• Useful configuration wizards

• Greater openness to send and receive

messages from external applications

• Integration and architecture

enhancements for manufacturing

execution

• SAP Manufacturing

Execution 6.1


Customer

Lean Manufacturing Recent innovations 2/2

Recent innovations


• Stronger support for various touch devices

including touch monitors and tablets

• Simplified, touch-friendly screen navigation

• Graphical status indicators

• Detailed product visibility during the production

process

• Manufacturing execution touch-

screen production-operated

dashboard (POD)

• SAP Manufacturing

Execution 6.1


Customer

Sequenced Manufacturing Recent and planned innovations 1/3

Recent innovations


• Run SAP Advanced Planning and

Optimization with lower total cost of ownership

• Deploy SAP Advanced Planning and

Optimization on SAP ERP, without the SAP

Supply Chain Management application, to

make SAP Advanced Planning and

Optimization more attractive to small and

midsize businesses

• Innovative deployment option for

the SAP Advanced Planning and

Optimization component


3 for SAP Supply Chain

Management 7.0


Customer


Recent innovations


• Greater usability and user efficiency

• Homogeneous user experience between

applications for advanced planning and

optimization

• Functional navigation panel

• Interactive planning functionalities

• Intuitive navigation to SAP ERP

• Enhanced product planning for

greater efficiency

– Exception-based planning

helps identify planning objects

through key performance

indicator (KPI) values and

alerts. Holistic views of

planning situations are

available with

relevant planning functions.



Management 7.0

• Improved usability of SAP Advanced Planning

and Optimization through the use of side

panels for customers

• Side panels in the SAP Advanced

Planning and Optimization

component



Management 7.0


Customer


Planned innovations


• Identification and valuation of sales orders affected by

shortages or delays to guide the user to the most

important issues

• Simulation of different “what if” scenarios in real time

• Calculation of alternative solutions

• Monitoring KPIs and alerts with corresponding actions to

solve issues

• Dashboard to gain overview on quality-related KPIs

• MRP Dashboard - a new Cockpit for the MRP Controller

– Material requirements planning (MRP) controller

cockpit


Customer

Sales, Inventory, and Operations Planning Recent innovations 1/2

Recent innovations


• Generate a profit-optimized plan

• Build a more flexible, intuitive user experience

• Evaluate complex, multilevel supply networks

• Leverage more comprehensive analytical

capabilities

• Create additional deployment options

• Enhancements to the SAP Sales

and Operations Planning

application

– This innovation is now

available on premise and on

demand.

• SAP Sales and Operations

Planning 3.0


Customer

Sales, Inventory, and Operations Planning Recent innovations 2/2

Recent innovations


• Decide which actions to take to minimize

inventory and maximize service level and

profit

• Sustain service level and working capital

targets aligned with financial plans

• Determine optimal inventory levels throughout

the supply chain, and simultaneously

recommend specific actions for planners at the

item, location, and time period to reach

inventory targets and please customers

• Use existing ERP data without excess master

data or new software providers

• SAP Enterprise Inventory and

Service-Level Optimization

– The application energizes ERP

systems to enhance customer

service in complex supply

chains by mastering both

uncertainty and supply chain

complexity. SAP Enterprise

Inventory and Service-Level

Optimization sets optimum

inventory targets in a

multistage supply chain to

maximize both profitability and

customer-service levels.

• SAP Enterprise Inventory and

Service-Level Optimization

6.10


Customer

Demand and Supply Planning Recent innovations

Recent innovations


• Improved usability of SAP Advanced Planning

and Optimization through the use of side

panels for customers

• Side panels in the SAP Advanced

Planning and Optimization

component



Management 7.0

• Run SAP Advanced Planning and

Optimization with lower total cost of ownership

• Deploy SAP Advanced Planning and

Optimization on SAP ERP, without the SAP

Supply Chain Management application, to

make SAP Advanced Planning and

Optimization more attractive to small and

midsize businesses

• Innovative deployment option for

the SAP Advanced Planning and




Management 7.0


Customer

Transportation Management Recent innovations 1/3

Recent innovations


• Offer visibility into components of total landed

cost (TLC) to prevent continued production of

loss-making products and stop serving

unprofitable customers and channels that

reduce overall margins

• Total landed cost analysis with

the ability to compute, analyze,

and report from various

information sources

• SAP Transportation

Management 8.1

• Transparent resource condition and

whereabouts as well as real-time, aggregated

reporting for nearly instant business insights

• Consumer-like experience for users

• Supply Chain Integrity - business

content, advanced analytics and

enticing user experience for

transportation

• SAP Event Management 9.0

-SCEMSRV 900: SP 0004


Customer


Recent innovations


• Improved visibility into transit ocean shipments

• Reduced expense of setting up integration

with ocean carriers

• SAP Transportation Management

rapid-deployment solution for

ocean carrier booking


Management 9.0

• Optimized delivery synchronization for

multiconsignment orders

• Shipper transportation

management


Management 8.1

• Driving transportation planning and

optimization based on real-time visibility and

actual costs

• Real-time exception monitoring and alerting to

anticipate and respond to logistics challenges


application powered by SAP

HANA

– SAP Transportation

Management to run on SAP

HANA


Management 9.1


Customer


Recent innovations


• Reduced expense of setting up load-tendering

relationships

• Improved visibility in shipping scenarios

• SAP Freight Tendering for

Shippers rapid-deployment

solution


Management 9.0


Customer

Warehouse Management Recent innovations 1/5

Recent innovations


• Bringing stock and goods movement

information together in one screen

• Graphical visualization of goods movements to

efficiently spot deviations

• Interactive correlation between stock and

movement information

• Reporting based on a single source of

information

• SAP Smart Business for

Inventory Management powered

by SAP HANA

– SAP Smart Business for

Inventory Management

powered by SAP HANA

– Real-time inventory

management cockpit will run

on SAP HANA


7 for SAP ERP 6.0


Customer

Warehouse Management Recent innovations 2/5

Recent innovations


• Up-to-date view of the inventory situation

• High-performance inventory management

reporting

• Need for accurate display of actual stock to

react quickly to stock shortfall

• Optimized stock and warehouse

management with SAP HANA

– Real-time access to complex

inventory management data

– High-performance inventory

management with large

volumes of documents



for SAP HANA


Customer

Warehouse Management (EWM) Recent innovations 3/5

Recent innovations


• Inbound process with no packing information

from vendor

• Inbound process with repacking for put-away

• Outbound process using pick handling units

(HUs) as shipping HUs

• Outbound process using wave, pick HU,

packing, staging, and loading

• Periodic physical inventory counting

• Cycle counting

• Automatic replenishment

• Required quality inspection upon customer

returns

• Prudent scrapping due to best-before date and

shelf-life expiration date

• Initial setup of a sandbox system

for the SAP Extended

Warehouse Management (SAP

EWM) application in short time

frame

• SAP Extended Warehouse

Management 9.0


Customer


Recent innovations


• Warehouse efficiency

• Enhanced usability

• Functional completeness

• Industry enhancements

• Lower total cost of implementation

• Loading appointment management

• Improved usability and analytics • SAP Extended Warehouse

Management 9.0







• Dock appointment scheduling • SAP Extended Warehouse

Management 9.0


Customer


Recent innovations


• Lower TCI

• Faster implementation

• Time to value

• Accelerated implementation of

SAP EWM from an existing

warehouse that uses warehouse

management functionality of SAP

ERP

• Functional enhancements for the

SAP Extended Warehouse

Management (SAP EWM)

application


Management 9.0


Customer

Service Parts Management Recent innovations

Recent innovations


• Synchronizing parts planning with

warehousing and fulfillment processes in real

time

• SAP Service Parts Planning

powered by SAP HANA

– Leveraging SAP HANA as the

database to perform service

parts planning


2 for SAP SCM 7.0, version

for SAP HANA


Customer

Data-Driven Marketing Recent and planned innovations 1/6

Recent innovations


• Understand which customers and products to

invest in for long-term revenue and margin

growth

• Launch differentiated processes and

engagement based on customer lifetime value

• Determine which products and product lines

should be positioned with specific customers

to maximize returns

• Identify hidden patterns and trends to hone

sales strategies and further target initiatives

• SAP Customer Value Intelligence

– Real-time customer insights

and

recommendations help your

business sell more and spend

less.

• SAP Customer Engagement

Intelligence 1.0


Customer


Recent innovations


• Collect, consolidate, and score customer data

and interactions coming from internal and

external channels

• SAP Social Contact Intelligence • SAP Customer Engagement

Intelligence 1.1


Customer


Recent innovations


• Better determination of which customers and

products to invest in for long-term revenue and

margin growth

• Clear picture of the margin performance of

customers, products, channels, and the

actions that can foster improvements

• Differentiated processes and treatment based

on customer lifetime value

• Greater ability to determine which products

and product lines should be positioned with

specific customers for the best overall benefit

• SAP Customer Value

Intelligence: Real-time

simulations and predictive

analysis to support sales and

marketing activities


Intelligence 1.0


Customer


Recent innovations


• Offer consistent customer service across all

interaction channels, including social media

• Respond appropriately and proactively to

social media in sync with customer service

policies

• Social media integration with the

customer interaction center

for SAP CRM


3 for SAP CRM 7.0


Customer


Recent innovations


• A complete, single view of customer

relationships across all systems, channels,

interactions, activities, outcomes, satisfaction,

and financial terms for better account

management

• Enhanced understanding of customer value,

loyalty, and affinity for improved account

segmentation and targeting

• Improved account routing and scheduling

capabilities

• SAP Account Intelligence mobile

app: Instant, full understanding of

the company’s customer

interactions across channels


Intelligence 1.0


Customer


Recent innovations


• Perform real-time segmentation for large

customer populations and create target groups

and initiatives

• Identify hidden patterns and trends in

consumer behavior

• Achieve faster insight to action

• SAP Audience Discovery and

Targeting

– Leverage a powerful and easy-

to-use segmentation engine

which is built on the SAP

HANA platform.


Intelligence 1.0

Planned innovations


• Grow revenue through cross- and up-selling

• Leverage inbound channels to market at the right time

• Become more agile by being more aware of context

• Product recommendation intelligence


Customer

Agile Marketing Recent innovations 1/2

Recent innovations


• Intuitive user interface

• Improved usability

• Fast and easy-to-use system

• Generic enhancements for CRM

marketing


3 for SAP CRM 7.0

• Manage all digital assets in a central location

• Integrate rich media into business processes

• Accelerate processes around creation and

management of digital assets

• Enhancements to digital asset

management

• SAP Digital Asset

Management 7.2 by

OpenText


Customer

Agile Marketing Recent innovations 2/2

Recent innovations


• Enhance understanding of prospects and

customers (for example, based on what they

think and how they talk about the company’s

brand on social media)

• Handle the increasing mass of data provided

by social networks or Web site registrations,

and identify the most interesting prospects

• Win new prospects and customers while

controlling costs

• Marketing prospects

enhancements


3 for SAP CRM 7.0 -

BBPCRM 713: SP 0002


Customer

Dealer Business Management Recent innovations

Recent innovations


• Improve customer centricity that is

fundamental for the retail business

• Decrease time needed to handle customer

requests

• Proactively process customer activities

• Increase loyalty to retain customers for

life and grow revenue

• Grow service business while optimizing

workshop utilization

• Reduce operating costs and increase

efficiency

• Enhanced process offerings and integration scenarios for SAP Dealer Business Management – To address key needs of

dealerships, several new and innovative processes have been included in the release of the SAP Dealer Business Management application, including capabilities for upselling and cross-selling, scheduling, capacity planning, quality inspection, and noting additional or deferred work. Other features include a workshop controller’s cockpit, core returns processing, and service contract offering. To further increase daily efficiency, there are improvements for mass processing of orders, the online booking framework, and more.

• SAP Dealer Business

Management 8.0


Customer

Customer Service, Support, and Warranty

Management Recent and planned innovations 1/5

Recent innovations




external channels


Intelligence 1.1


Customer



Recent innovations




growth





to maximize returns





and recommendations help

your business sell more and

spend less.


Intelligence 1.0


Customer



Recent innovations




margin growth















Intelligence 1.0


Customer



Recent innovations






management





capabilities






Intelligence 1.0

• Improve collaboration within the service

organization, partners, and customers

• Resolve issues faster and better through

improved knowledge and best practice sharing

• SAP Jam social software

platform integration with SAP

CRM service


3 for SAP CRM 7.0


Customer



Recent innovations




and initiatives


consumer behavior



Targeting




HANA platform.


Intelligence 1.0

Planned innovations


• Increase service profitability

• Help ensure higher availability of customer assets

• Reduce unplanned service visits

• Differentiate from competition with products and services

• SAP Predictive Maintenance and Service application


Customer

On premise:

Redesigned core HR processes for

HR administrators

Mobile scenarios based on SAP

Fiori apps

Predefined integrations to connect

core HR with SuccessFactors talent

solutions

Cloud:

New on-boarding solution

Redesigned user interface for

SuccessFactors Learning

Social referrals and resume parsing

for SuccessFactors Recruiting

Time-off, position management, and

additional localization for

SuccessFactors Employee Central



with the SAP ERP application

On premise:

Continued redesigned core HR

processes for HR administrators

Continued mobile scenarios based

on SAP Fiori


core HR with SuccessFactors talent

solutions

Extensions for payroll processing

based on the SAP HANA platform

Cloud:

Shared services help desk for


Additional localizations for


and SuccessFactors Employee

Central Payroll

Talent review presentations

Globalization – Continued support

for localized processes and

compliance requirements

Consumability – Meeting the

expectations of today’s

multinational and multigenerational

workforce

Insight – Using data to measure,

plan, and predict

Extensibility – Ability to more easily

extend processes and cloud

integrations

In-memory computing – Continued

enablement and extensions based

on SAP HANA

Overview of SAP road map for human resources Road map highlights


For further details, please find the SAP road map for human resources here.

http://www.service.sap.com/~sapidb/011000358700001150722010E.pdf



Customer

Overview of SAP road map for finance Road map highlights


Accelerators for the SAP HANA

platform

Finance runs on SAP HANA

Fraud management

Financial services network

Smart accounting

Smart cash management

Smart business cockpits

SAP Business Planning and

Consolidation application

Real-time finance

User experience

Cloud deployment

New regulatory standards

For further details, please find the SAP road map for finance here.



Customer

Cloud:

Consumer-grade user interface for

employee self-service users of Ariba

Procurement Content

Improved integration options for

supplier ERP solutions

Enabling of more efficient processing of

key transactions within Ariba Network

for contract invoicing and services

invoicing

On premise:

Enhanced network integration options

for the SAP ERP application, including

direct connection

Consumer-grade user interface for

employee self-service users of the SAP

Supplier Relationship Management

(SAP SRM) application

Mobile scenarios for common self-

service procurement activities with SAP

Fiori apps

Leveraging the SAP HANA database to

benefit from in-memory processing

Cloud:

Single converged network addressing

collaboration needs across multiple

spend categories and geographical

business practices

Ariba Spend Visibility on SAP HANA

Network support for supply chain and

logistics collaboration types

Execution of request for quotation

through the Ariba Network from SAP

ERP, enabling automated source of

supply identification (spot buy)

Enhanced contingent workforce and

services procurement solution

On premise:

Improved total cost of ownership for the

SAP Contract Lifecycle Management

application by adding new contract

generation service

SAP SRM powered by SAP HANA with

SAP Smart Business cockpit for

purchasing, cross-entity search, and

contextual navigation

The networked economy – Enhanced

value for global trading partners by

increasing collaboration across

companies with extended

procurement and network business

processes

Big Data and business insight –

Utilizing SAP HANA to improve

performance, enable network

intelligence, and improve decision

making

Productivity – Continued integration of

the cloud to on-premise solutions

while improving user experience with

mobile apps and catalog functionality

Application innovation

– Single network with extended

business processes, allowing the

capture of increased amounts of

spend

– Contingent workforce and services

procurement and invoicing

– Enablement of supplier

performance and risk management

Overview of SAP road map for procurement Road map highlights

For further details, please find the SAP road map for procurement here.


https://websmp201.sap-ag.de/~sapidb/011000358700001150762010E.pdf

https://websmp201.sap-ag.de/~sapidb/011000358700001150762010E.pdf


Customer

Other solutions: Asset Operations and Maintenance Recent and planned innovations 1/2

Recent innovations


• Dealing with a large number of maintenance

plans (for example, a million) for a plant or

assets Monitoring deadlines of these

maintenance plans and ensuring that

maintenance calls are created at appropriate

date and time, which could be tedious task

• Monitoring deadlines of these maintenance

plans and ensuring that maintenance calls are

created at appropriate date and time, which

could be tedious task

• Ensuring that regular reports to schedule

these maintenance plans meet performance

needed to schedule or reschedule all the

maintenance plans

• Optimized scheduling of

maintenance plans with SAP

HANA

– Mass scheduling and

rescheduling of maintenance

plans, to help ensure

compliance of maintenance

activities

– Higher performance to enable

frequent rescheduling runs

that accommodate changes in

call dates, because system

may have most current

utilization details, improving

more accurate planning



for SAP HANA


Customer

Other solutions: Asset Operations and Maintenance Recent and planned innovations 2/2

Planned innovations


• Identification of right time to inspect and maintain an asset

• Identification of possible risks when preventive

maintenance is not performed

• Predictive maintenance and service

– Based on historical utilization of the asset, ability to

predict the potential failure of the asset and estimate

inspection and maintenance tasks to minimize

unplanned maintenance, improve availability of

assets, and reduce relative risk while operating assets


Customer

Other solutions: Procurement Analytics (ERP) Recent innovations 1/2

Recent innovations


• Based on intense and long-lasting business

relations between purchasers and suppliers,

could be a huge number of business

documents existing in SAP ERP

• Quickly retrieving all relevant assigned

purchasing documents for a selected vendor,

selected material, or specific document

number via reporting

• High-performance creation of follow-on

documents for purchase orders with a high

magnitude of line items

• Optimized purchase order history

with SAP HANA

– Real-time access to high

volumes of procurement

documents

– Optimized purchase order

history



for SAP HANA


Customer

Other solutions: Procurement Analytics (ERP) Recent innovations 2/2

Recent innovations


• Enhanced standard reporting to allow

monitoring of large sets of data and increased

possibility to review long-term purchase

history

• Easy drill-down capabilities and modern UI to

change and adopt input parameters

• Virtual data models with most

important operational

procurement reporting

– Predefined content with SAP

HANA Analytic Foundation for

SAP Business Suite, to help

ensure quick use of SAP

HANA for operational reporting


content directly derived from


helping to ensuring real-time


• SAP HANA Live 1.0 for SAP

ERP


Customer

Other solutions: Optimized Logistics and Fulfillment Recent and planned innovations 1/8

Recent innovations


• Driving transportation planning and

optimization based on real-time visibility and

actual costs

• Real-time exception monitoring and alerting to

anticipate and respond to logistics challenges


application powered by SAP

HANA

– SAP Transportation

Management to run on SAP

HANA


Management 9.1

• Optimized delivery synchronization for

multiconsignment orders

• Shipper transportation

management


Management 8.1


Customer


Recent innovations


• Reduced expense of setting up load-tendering

relationships

• Improved visibility in shipping scenarios

• SAP Freight Tendering for

Shippers rapid-deployment

solution


Management 9.0

• Provide transparency into all major milestones

in an end-to-end sales order fulfillment

scenario

• Manage by exception to reduce operation

costs

• Improve customer service

• SAP Event Management rapid-

deployment solution for order

tracking and exception

management


1 for SAP Event

Management 7.0


Customer


Recent innovations


• Offer visibility into components of total landed

cost (TLC) to prevent continued production of

loss-making products and stop serving

unprofitable customers and channels that

reduce overall margins

• Total landed cost analysis with

the ability to compute, analyze,

and report from various

information sources


Management 8.1








transportation




Customer


Recent innovations


• Be able to react fast in case of product issues,

although batch data might be distributed

across various source systems and links might

be broken

• New solution for global batch

traceability

• SAP Global Batch

Traceability 1.0


Customer


Recent innovations


• Inbound process with no packing information

from vendor

• Inbound process with repacking for put-away

• Outbound process using pick handling units

(HUs) as shipping HUs

• Outbound process using wave, pick HU,

packing, staging, and loading

• Periodic physical inventory counting

• Cycle counting

• Automatic replenishment

• Required quality inspection upon customer

returns

• Prudent scrapping due to best-before date and

shelf-life expiration date

• Initial setup of a sandbox system

for the SAP Extended

Warehouse Management (SAP

EWM) application in short time

frame


Management 9.0


Customer


Recent innovations








• Improved usability and analytics • SAP Extended Warehouse

Management 9.0







• Dock appointment scheduling • SAP Extended Warehouse

Management 9.0


Customer


Recent innovations


• Lower TCI

• Faster implementation

• Time to value

• Accelerated implementation of

SAP EWM from an existing

warehouse that uses warehouse

management functionality of

SAP ERP


Management 9.0

• Improved visibility into transit ocean shipments

• Reduced expense of setting up integration

with ocean carriers


rapid-deployment solution for

ocean carrier booking


Management 9.0


Customer


Recent innovations


• Cater for advanced track & trace needs in

logistics & transportation

• Provide accurate and timely tracking

information, which is presented in an intuitive

way and allows for management by exception

• Advanced track and trace

functions


Planned innovations


• Cater for consumer products traceability needs, deeper

integration across Track&Trace and with SAP ERP

• Supply Chain Integrity rounds-off for product genealogy


Customer

Other solutions: Supply Chain Control Tower Recent innovations

Recent innovations


• Enhanced standard reporting to allow

monitoring of large sets of data and increased

possibility to review long-term stock and

warehouse management history

• Easy drill-down capabilities and modern UI to

change and adopt input parameters

• Virtual data models with most

important warehouse stock

reporting

– Predefined content with SAP

HANA Analytics Foundation for

SAP Business Suite , to help

ensure quick use of SAP

HANA for operational reporting


content directly derived from


helping to ensure real-time


• SAP HANA Live 1.0 for SAP

ERP


Customer

Other solutions: Response Orchestration Recent innovations 1/2

Recent innovations


• Enhanced usability and user efficiency

• Homogeneous user experience between SAP

Supply Chain Management applications

• Streamlined, built-in personalization features

• Flexible selection of order

• Higher efficiency in reassigning order

confirmations

• Strong support of rules-based, available-to-

promise parameters

• Innovative navigation to the SAP ERP

application

• Improvements to enhanced

interactive backorder processing

– Several improvements were

made to enhanced interactive

backorder processing in the

areas of system, application,

and business-

process integration, as well as

usability and functional depth.



Management 7.0


Customer

Other solutions: Response Orchestration Recent innovations 2/2

Recent innovations


• Ability to collaborate quickly with supply chain

partners, including customers, suppliers, and

contract manufacturing, to gain multi-tiered

visibility and status across your extended

supply chain

• SAP Supply Network

Collaboration powered by SAP

HANA


2 for SAP SCM 7.0, version

for SAP HANA


Customer

Other solutions: Demand Sensing Recent innovations

Recent innovations


• Ability to improve supply chain agility

• Lack of daily visibility in forecasting

• Demand-sensing solution

powered by the SAP HANA

platform

• SAP Enterprise Demand

Sensing 7.0.1


Customer

Other solutions: Supply Chain Execution Recent innovations

Recent innovations


• Up-to-date view of the inventory situation

• High-performance inventory management

reporting

• Need for accurate display of actual stock to

react quickly to stock shortfall

• Optimized stock and warehouse

management with SAP HANA

– Real-time access to complex

inventory management data

– High-performance inventory

management with large

volumes of documents



for SAP HANA


Customer

Other solutions: Supply Chain Integrity Recent and planned innovations 1/3

Recent innovations


• Cater for advanced track & trace needs in

logistics & transportation

• Provide accurate and timely tracking

information, which is presented in an intuitive

way and allows for management by exception

• Advanced track and trace

functions









transportation




Customer


Recent innovations


• Provide transparency into all major milestones

in an end-to-end sales order fulfillment

scenario

• Manage by exception to reduce operation

costs

• Improve customer service

• SAP Event Management rapid-

deployment solution for order

tracking and exception

management


1 for SAP Event

Management 7.0

• Be able to react fast in case of product issues,

although batch data might be distributed

across various source systems and links might

be broken

• New solution for global batch

traceability

• SAP Global Batch

Traceability 1.0


Customer


Planned innovations


• Cater for consumer products traceability needs, deeper

integration across Track&Trace and with SAP ERP

• Supply Chain Integrity rounds-off for product genealogy


Customer

Other solutions: Contract Management (ERP) Recent innovations

Recent innovations


• Monitoring KPIs and alerts with corresponding

actions to solve issues

• Increased spend under management

• Ability to proactively react on off-contract

spend

• SAP Smart Business for

Purchasing powered by SAP

HANA

– SAP Smart Business for

Purchasing powered by SAP

HANA

– Purchasing KPI cockpit will run

on SAP HANA


7 for SAP ERP 6.0


Customer

Other solutions: B2B Commerce Recent innovations

Recent innovations


• Create a consistent shopping experience

across channels

• Consolidate and centralize management of

product information and attributes across all

channels

• Connect all channel touch points and unify

commerce processes on a single, highly

flexible platform

• Leverage product content and master data

consistently across multiple channels

• Import, consolidate, and manage high-volume

and complex data in real time

• Operate multiple online stores on a single

platform for multitenant or multibrand

strategies and localization needs

• Centralize order orchestration by processing,

controlling, and routing orders from different

channels, warehouses, or fulfillment routes in

a centralized hub

• Leading OmniCommerce

platform and suite

• hybris Commerce Suite 5.0


Customer

Other solutions: Account and Contact Management (On Premise) Recent innovations

Recent innovations


• Access basic information from SAP CRM in

Microsoft Outlook

• Grant online and offline access to the most

important customer data and most relevant

appointments in SAP CRM

• Desktop Connection for SAP

CRM solution

• Desktop Connection for SAP

CRM 2.0


Customer

Other solutions: Social Customer Engagement (On Premise) Recent innovations

Recent innovations


• Identification of key social messages and

sentiment by listening closely to social media

• Real-time Facebook and Twitter message

response – an ability to prioritize, route, and

view messages from multiple Twitter and

Facebook channels

• A complete social profile and history

to understand full customer context by

leveraging social and enterprise data

• Enhancements in the SAP Cloud

for Social Engagement solution

• SAP Cloud for Customer

1308


Customer

Other solutions: Billing and Revenue Innovation Management Recent innovations 1/4

Recent innovations


• Identify poorly performing customers,

products, and services, and test possible

pricing-related solutions that may improve

their performance

• Safely test and analyze the effect of pricing

changes in a controlled environment before

committing changes into actual live systems

• Leverage real, dynamic business data for your

simulations, increasing the accuracy of results

related to revenue and cost projections

• High-volume pricing simulation

– The SAP Convergent Pricing

Simulation application – Run

pricing simulations on

historical data stored in SAP

HANA software, in order to

compare, contrast, and

determine the optimal pricing

strategy.

• SAP Convergent Pricing

Simulation 1.0


Customer


Recent innovations


• Establish complex revenue-sharing models in

order-to-cash (O2C) events without project-

specific work-arounds

• Manage risks of nonpayment associated with

revenue-sharing agreements

• Set up capture-partner agreements

• Establish a link between the billing of end

customers and partners, regarding point in

time, and maintain a consistent link between

them both

• Enable options for flexible partner settlements

• Streamlined sharing of partner

revenue


3 for SAP CRM 7.0

• Need to re-rate online consumption items

• Need an efficient reversal process

• Simplified re-rating of revenue

management


3 for SAP CRM 7.0


Customer


Recent innovations


• Respond to an increasing demand for detailed

and comprehensive financial customer

care from service providers who offer prepaid

services and the customers who subscribe to

them

• Deliver flexibility to support a variety of

transactions with transparent access to

financial details

• Prepaid financial customer care • SAP enhancement package

3 for SAP CRM 7.0

• Deferred rating for business-to-business

and business-to-consumer interactions

• Manual creation of consumption items for

rating

• Data storage for high-volume

usage

– Storage and processing of

consumption items


7 for SAP ERP 6.0


Customer


Recent innovations


• Customers need to have an interface between

SD and FI-CA in an integrated scenario

with two-client systems

• Flexible deployment option for

sales and distribution


7 for SAP ERP 6.0


Customer

Other solutions: Service Request Management (On Premise) Recent innovations

Recent innovations


• Greater flexibility of time calculations relevant

to a service-level agreement and better

visibility into service request processing

• Improved alerts and notifications based on

predefined or personalized triggers and events

• Service request processing

enhancements in SAP CRM


3 for SAP CRM 7.0


Customer

Other solutions: Complaint Management (Cloud) Recent innovations

Recent innovations


• Service request management to streamline

service ticketing processes with

categorization, queuing, and assignment

• Knowledge management integration to

respond intelligently and consistently to

messages within minutes using built-in

knowledge management

• Telephony, e-mail, chat, social media, and

a self-service portal for smooth management

of customer interactions across all interaction

channels

• Enhancements in the SAP Cloud

for Service solution

• SAP Cloud for Customer

1308


Customer

Other solutions: Listening and Sentiment Analysis Recent innovations

Recent innovations


• Offer consistent customer service across all

interaction channels, including social media

• Respond appropriately and proactively to

social media in sync with customer service

policies

• Social media integration with the

customer interaction center

for SAP CRM


3 for SAP CRM 7.0


Customer

Other solutions: Market and Customer Analysis Recent innovations 1/4

Recent innovations




and initiatives


consumer behavior



Targeting




HANA platform.


Intelligence 1.0


Customer


Recent innovations






management





capabilities






Intelligence 1.0


Customer


Recent innovations




margin growth















Intelligence 1.0


Customer


Recent innovations




external channels


Intelligence 1.1



growth





to maximize returns





and



less.


Intelligence 1.0


Customer

Other solutions: Targeting and Segmentation Recent and planned innovations 1/5

Recent innovations




and initiatives


consumer behavior



Targeting




HANA platform.


Intelligence 1.0


Customer


Recent innovations






management





capabilities






Intelligence 1.0


Customer


Recent innovations




margin growth















Intelligence 1.0


Customer


Recent innovations




external channels


Intelligence 1.1



growth





to maximize returns





and



less.


Intelligence 1.0


Customer


Planned innovations


• Grow revenue through cross- and up-selling

• Leverage inbound channels to market at the right time

• Become more agile by being more aware of context

• Product recommendation intelligence


Customer

Other solutions: Service Contract Lifecycle Management Recent innovations 1/4

Recent innovations








CRM service


3 for SAP CRM 7.0



and initiatives


consumer behavior



Targeting




HANA platform.


Intelligence 1.0


Customer


Recent innovations




growth





to maximize returns





and



less.


Intelligence 1.0



external channels


Intelligence 1.1


Customer


Recent innovations






management





capabilities






Intelligence 1.0


Customer


Recent innovations




margin growth















Intelligence 1.0


Customer

Other solutions: Field Service Management Recent and planned innovations

Recent innovations








CRM service


3 for SAP CRM 7.0

Planned innovations


• Increase service profitability

• Help ensure higher availability of customer assets

• Reduce unplanned service visits

• Differentiate from competition with products and services

• SAP Predictive Maintenance and Service application


Customer

Other solutions: Commodity Management Planned innovations 1/2

Planned innovations


• Cover business agreements with pricing-specific

quantities and conversion factors

• Support commodity forward indexes in logistics and risk-


• Avoid manual interaction during definition of commodity

pricing rules

• Enhanced commodity pricing

• Detailed analysis of commodity-risk positions

• Mark-to-market key figures that help measure risk-

management efficiency

• Business-specific risk analysis

• Enhanced commodity risk-management analytics


Customer

Other solutions: Commodity Management Planned innovations 1/2

Recent innovations


• Real-time insight into key risk indicators like net position

and mark-to-market, including change to previous days

• Efficient analysis of the current risk situation

• Flexible and intuitive user interface

• Smart business for commodity risk manager


Customer

Other innovations in Mobile Recent innovations 1/5

Recent innovations


• Set up a role-based, homogenous experience

across a variety of devices

• Reduce effort to mobilize workflow for

executives and managers who need a

consolidated, intuitive, straightforward

interface for approving workflows from

anywhere

• Tailor and create apps for business functions

to extend beyond the standard offerings

• Reduce total cost of ownership (TCO) and

total cost of development (TCD) for improving

and customizing the user experience for

commonly used business functions of SAP

software

• SAP Fiori apps (next release) • SAP Fiori transactional apps

for SAP CRM 1.0


Customer


Recent innovations


• Add 3D visualisation to custom mobile or

desktop applications.

• Link 3D with business data and deliver to

mobile

• Add interactive 3D as a natural interface for

performing business transactions

• 3D Visual Enterprise MobileSDK

– Enables the development of

interactive mobile and desktop

3D applications. Support for

iPad, Android and WIndows.

• SAP 3D Visual Enterprise

Viewer 8.0


Customer


Recent innovations


• Creating and maintaining paper based, or

electronic 2D technical documentation

requires excessive text, multiple illustrations

and or photos to install, assemble, maintain or

upgrade products and equipment.

• Ineffective deployment and portability of

legacy 2D technical documentation.

• Reducing excessive costs of language

translation and distribution of traditional

technical documentation

• SAP 3D Visual Enterprise Viewer • SAP 3D Visual Enterprise

Viewer 1.0.0, source code

shipment


Customer


Recent innovations


• Report safety issues in a timely

manner, providing accurate information and,

thereby, speeding resolution

• Create a culture of safety for the entire

organization and, thus, enable more effective

safety management

• SAP EHS Safety Issue mobile

app

• SAP EHS Safety Issue 1.0.0

for iPhone


Customer


Recent innovations


• Readily log an issue via a mobile device –

capturing the problem right where it happens

• Improved usability and analytics

for the SAP ERP Quality Issue

mobile app

– You detect a quality issue in

any type of environment (for

example, while checking a

delivery). SAP ERP Quality

Issue allows you to log the

issue with your mobile device

by assigning codes and

entering a description and a

priority. You can also check all

issues you recently created

and sort them by date, issue

code, or status.

• SAP ERP Quality Issue 1.0.0

for iPhone


Customer

Future direction Overview

Predictive analytics – Maintenance, warranty, supply chain,

connected vehicle, customer behavior

Mobile apps – Sales reporting, business moment actions, customer

interaction

SAP Business Suite on SAP HANA as platform for new business

models in the automotive industry.

New technologies and solutions for supporting Internet of Things

and Industrie 4.0 machine to machine


Customer

Key links for more information SAP customers and partners

SAP Solution Explorer

SAP Community Network (SCN) – SAP for Automotive

Road maps on SAP Service Marketplace

SAP’s release strategy on SAP Service Marketplace

https://rapid.sap.com/se/executive

https://portal.wdf.sap.corp/go/roadmaps

http://scn.sap.com/community/automotive







http://service.sap.com/roadmap




http://www.service.sap.com/releasestrategy

© 2014 SAP AG or an SAP affiliate company. All rights reserved. © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Thank you

Appendix Recent Innovations


Customer

Recent innovations

Asset Visibility and Performance Strategic analysis of asset performance using statistical forecast

SAP enhancement package 7 for SAP ERP 6.0

Scope Key benefits

• Standard integration of SAP Predictive Analysis 1.0 and

SAP Visual Intelligence with the SAP Asset Analytics

software as well as with virtual data model available with

SAP HANA Live for SAP Business Suite; enablement of

statistical algorithms to evaluate historical performance of

assets and predict future trends of the KPIs

• Statistical analysis of data to allow prediction of future

performance of assets with corresponding risks and

probabilities

• Identification of reliability, availability, and resource

constraints to plan mitigations to avoid undesirable

reduction in performance of assets

• Realistic review of the strategy to maintain assets to reduce

the risk of failure or incidents

• Better visibility of long-term strategic usage of assets

• Identification of critical and bottleneck resources,

evaluation of root causes of bottlenecks, and preparation

of plans to remove them and optimally use the assets


Customer

Recent innovations

Asset Visibility and Performance Virtual data model to enable real-time operational reports for enterprise

asset management

SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA

Scope Key benefits

• Reviewing operational performance using real-time

transactional data along with large volume of historical data

• Integrating operational reporting with most modern

reporting tools from SAP BusinesObjects portfolio, which

allows simplified access, processing, and presentation of

data and enables quick decisions by business users

• Accurate business decision with better analytical reports

• Ability to use intelligence from historical data to ignite

ideas and identify potential improvements and manage

assets proactively


Customer

Recent innovations

Asset Visibility and Performance SAP Overall Equipment Effectiveness Management (SAP OEE

Management) application

SAP Overall Equipment Effectiveness Management 1.0

Scope Key benefits

• Enables automated data gathering of performance loss

information across disparate systems

• Normalizes varying data sets for consistent performance

measurement framework

• Calculates performance measures for capacity utilization,

unplanned downtime, and performance and quality loss

• Facilitates identification and analysis of reasons for

performance loss

• Provides enterprise-wide functionality with a common

framework and analytics tools for measuring and

comparing performance within and across plants

• Measures and controls consistent performance across the

enterprise

• Facilitates the full lifecycle of continuous improvement for

manufacturing performance within the plant and at the

enterprise level

• Provides real-time visibility into manufacturing

performance within and across plants

• Enables operational improvement by minimizing and

reducing adverse events that impact plant performance

• Reduces manufacturing costs

• Improves cost of goods sold, resource

utilization, and product quality


Customer

Recent innovations

Asset Visibility and Performance Enhanced real-time data integration for the shop floor with SAP Plant

Connectivity software

SAP Plant Connectivity 2.3

Scope Key benefits

• Enable Web-service-based request and response

communication between shop-floor devices and SAP

Manufacturing Execution responding to SAP MII at

maximum performance

• Show customers a best-practice method for integrating

shop-floor processes with SAP Manufacturing Execution

• Prove that the powerful portfolio of SAP Manufacturing

Execution, SAP MII, and SAP Plant Connectivity is ready to

meet the challenge of shop-floor automation

• Eliminate other third-party software layers between SAP

Manufacturing Execution and PLCs

• Enable shop-floor automation with nothing other than SAP

Manufacturing Execution, SAP MII, and SAP Plant

Connectivity

• Get competitive with regards to the usual performance

requirements of shop-floor automation scenarios now that

SAP Plant Connectivity can communicate synchronously

with other SAP solutions

• Go from shop floor to top floor now that a manufacturing

asset (machine with PLC) can receive automation-related

data from SAP Manufacturing Execution in milliseconds


Customer

Recent innovations

Environment, Health, and Safety SAP Environment, Health, and Safety Management application

for chemical health and safety processes

Component extension 4.0 for SAP Environment, Health, and Safety Management

Scope Key benefits

• Information application for chemical safety communication

• Exposure analysis overview in risk assessment

• Management of chemical data update process

• Measurement planning and management

• Improve risk identification and mitigation

• Manage chemical data, including obsolescence, and

ensure safety data sheet updates are reflected throughout

risk assessment processes

• Update programs when regulatory requirements change

• Make chemical safety information easily accessible to all

employees

• Manage industrial hygiene monitoring program, including

overview of existing exposure assessments, in order to

better plan future measurements


Customer

Recent innovations

Environment, Health, and Safety SAP Environment, Health, and Safety Management application for incident

management and risk assessment


Scope Key benefits

• Enhancements to root-cause investigation steps that

relate incident causes to risk controls

• Improvements to incident-authorization objects

• Changes to the incident category

• Ability to reopen "void" incidents

• Enhancements to task management, including changes to

due dates and creation of change requests through

integration to the SAP Management of Change application

• Risk-based proposal for health surveillance

• Risk assessment for chemicals, chemical-data

management, analytics for chemical-inventory reporting,

and chemical safety instructions

• Alignment of root causes and risk controls

• More flexibility to define access on incident tabs and

documents

• Intuitive recategorization of incidents that are initially

noted incorrectly or that change in severity from near-miss

to injury

• Adjustment of action plans when business needs change

• Trigger-related business process for tasks that involve

process changes

• Increased effectiveness of occupational health program

with risk-based determination of health surveillance

• Management of safety data used in risk assessments and

in creating chemical inventory reports and safety

instructions


Customer

Recent innovations

Quality Management and Compliance Enhanced usability and transparency in analyzing quality data


Scope Key benefits

• Highlighted grouping characteristics

• Useful option to show original selection that was used to

create a table or graphical representation

• Relevant function to clear all representation screens at

once

• Innovative implementation type available in order to display

detail views, such as notification data per quality notification

(can also be used as a template for additional customer-

specific screens)

• Address different aspects of quality management and take

customer feedback seriously

• Support users in older releases, helping ensure lower total

cost of ownership

• Provide innovation without disruption

• Increase user efficiency and help save time and costs

• Offer additional options to use the quality management

evaluation cockpit as notification browser


Customer

Recent innovations

Quality Management and Compliance Enhanced usability and transparency in quality notification processing


Scope Key benefits

• Activity documentation from the action box at defect-item

level

• Automatic refresh of notification lists

• Extended residence time for archiving notifications




cost of ownership




Customer

Recent innovations

Quality Management and Compliance Enhanced usability and transparency in quality planning and quality

inspection


Scope Key benefits

• Enable document management system documents for

codes and during inspection

• Enjoy easier selection during inspection planning and in

inspection lots

• Improve the inspection setup for different business

processes




cost of ownership




Customer

Recent innovations

Quality Management and Compliance Quality issue management with a new modern and flexible tool

SAP Quality Issue Management 1.0

Scope Key benefits

• Effective monitoring of quality-related issues across

sources and business systems

• Efficient processing of issues and actions through a role-

based, Web-enabled interface

• Powerful analytic reports and context-related key figures

• Greater support for integration with SAP and non-SAP

applications

• Improve visibility by centralizing issue management

• Support process standardization with guided processes

and support for business rules

• Reduce the cost of poor quality by spotting problems early

• Enhance customer satisfaction by speeding up complaint



Customer

Recent innovations

Continuous Product and Service Innovation Accelerated processes for Project Management

SAP Portfolio and Project Management 6.0

Scope Key benefits

• Acceleration of Project Management Dashboards

• Speed up Search for Project Elements

• Improved employee productivity through enhanced

usability and performance of critical business transactions


Customer

Recent innovations

Continuous Product and Service Innovation Accelerated processes for Portfolio Management


Scope Key benefits

• Acceleration of Portfolio Dashboards

• Speed up Financial and Capacity planning

• Enhanced Calculation of financial KPIs

• Archiving for Items and Initiatives


usability and performance of critical business transactions

• Reduced manual effort for calculation for most important

financial KPIs


Customer

Recent innovations

Continuous Product and Service Innovation Optimized project transparency


Scope Key benefits

• Virtual Data Model for Project System

• HANA based search for project elements

• Project Execution Cockpit

• Flexible combination of project, financial and logistic data

for analytical requirements

• Drill down options from high level KPIs to individual line

items without the need of data replication or aggregates

• Leveraging synergies across projects based on cross

project analytics

• Improved Insight to Action and reduced data complexity

by focusing on exceptions and deviations

• Enhanced process trasnparency and reduced Project

Failure Rate


Customer

Recent innovations

Continuous Product and Service Innovation Improved project system reporting


Scope Key benefits

• New optimized line item reports

• Basis acceleration of report writer/report painter reports

• Basis acceleration of drill-down reports

• Acceleration of selected structure reports

• Improved employee productivity through

enhanced usability and performance of critical project

reports


Customer

Recent innovations

Continuous Product and Service Innovation Accelerated processes in project planning and execution


Scope Key benefits

• Acceleration of Project Builder

• Optimization of Resource Related Billing

• Progress determination for several progress versions

• Acceleration of overhead calculations

• Improved employee productivity through

enhanced usability and performance of critical business

transactions

• Accelerated background processing of overhead

calculations resulting into reduced system and business

process locking times


Customer

Recent innovations

Continuous Product and Service Innovation Rapid capital project accounting


Scope Key benefits

• SAP Capital Project Accounting rapid-deployment solution

covers:

• Project creation

• Planning

• Execution

• Closing and analysis of capital investment projects using

work breakdown structures (WBS) in the project system

• Typical process steps to be executed by project team

members and back-office project managers and controllers

• Accelerated implementation of project accounting in

capital investment projects as an additional application in

SAP ERP for installed-base customers, enabling:

– Enhanced transparency and reduction in project cost

overruns

– Reduction in integration costs and data redundancy

– Improved project efficiency

• Solid basis for additional business processes in SAP ERP,

SAP Portfolio and Project Management, or further

enhancements


Customer

Recent innovations

Continuous Product and Service Innovation Financial KPI calculation


Scope Key benefits

• Aggregation and display of planned and actual revenues in

financial planning information and in the portfolio

dashboards for portfolio item and initiative

• Calculation of financial KPIs, such as net present value,

return on investment, internal rate of return, and payback

period based on financial planning values

• Consistent calculation of your most important business

case KPIs based on integrated values


Customer

Recent innovations

Integrated Product Development for Discrete Industries BOM Explosion


Scope Key benefits

• Faster re-planning allowing more frequent MRP runs with

more detailed data

• Faster reaction to demand changes reduces the risk of

stock-outs and allows to reduce safety stocks

• Simplified cross-plant planning

• Demand information is propagated faster through the

supply chain. Faster reaction to demand changes reduces

the risk of stock-outs and allows to reduce safety stocks

• Better synchronize demand and supply and reduce bullwip-

effect (e.g. by using lot-4-lot lotsizing more frequently)

• Reduction of stock-outs

• Reduces inventory and safety stocks

• Faster reaction to demand changes

• Better synchronization of material demand and supply


Customer

Recent innovations

Integrated Product Development for Discrete Industries Classification in Virtual Data Model


Scope Key benefits

• Build a technical foundation model

• Create a virtual data model based on Hana

• Reduced query times within various application

• Optimized decision making process


usability and performance


Customer

Recent innovations

Integrated Product Development for Discrete Industries Visual enterprise author integration into SAP ERP

SAP 3D Visual Enterprise Author 8.0

Scope Key benefits

• Search, create and, update document information records

within visual enterprise author

• Upload and download SAP 3D Visual Enterprise

Author files

• Enable 3D visualization, which can lead to a better user

experience


Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Product safety – usability and process improvements


Scope Key benefits

• Table view for specification listings and compositions

• Enriched searches for specifications, material assignments,

phrases, and reports

• Boosted usability improvements in specification

management

• Improved generation of phrase sets and phrase exports

• Augmented ability to execute multiple rule sets in

a specified sequence

• More opportunities to address output on reports in a

country-specific format

• Greater ability to import various report categories

• Sharper monitoring of sending and print processes in report

shipping

• Enhanced danger labels in dangerous goods management

• Improved usability

• Reduced effort for data maintenance and phrase-set

generation

• Streamlined environment, health, and safety processes

• Higher level of automation

• Smoother report template creation and report importation

• Simplified monitoring of safety data sheet shipping

• Increased compliance control


Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Supplier collaboration as a networked application


Scope Key benefits

• Integrate on-premise and on-demand software through the

Web (prerequisite is the enterprise account for the SAP

Product Stewardship Network)

• Upload suppliers to the business partner network to either

invite or connect to your suppliers

• Request missing compliance data from your suppliers

directly from on-premise software

• Download supplier declarations in the cloud and

automatically import data into on-premise software

• Synchronize on-premise solutions with on-demand

software

• Import updated supplier declarations on the network into

on-premise software

• Connect the supply chain

• Share product and compliance declarations in a

structured and standardized way throughout the complete

business network

• Request compliance information from your suppliers

through the cloud

• Get to market faster

• Reduce compliance risks

• Cut costs and save the company money


Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Compliance and requirement management

component extension 3.0 for SAP Environment, Health, and Safety Management

Scope Key benefits

• Control of product compliance

• Assessment of basic materials, components, and products

• Release and revision management to control and facilitate

the consuming of compliance data

• Management of process steps supported by work flows and

tasks

• Functionalities for reporting and analysis

• Role-based user interface allows for a process-oriented

approach to assess and manage the compliance of

products, components, and basic materials

• Workflows control and support the compliance

assessment by prioritization of steps and tasks

• Tasks make it possible to manage activities

independently from roles

• Release management controls the consumable status of

compliance information and documents

• Revision management helps keep track of both changes

in the product structure and changes in legal regulations


Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Embedded product compliance


Scope Key benefits

• Integration of compliance checks in purchase

• Integration of compliance checks in the sales order

• Integration between CAD and the SAP Product Lifecycle

Management application providing the possibility to:

– Create a request to assess the compliance of a designed

component

– Maintain the basic material composition of a designed

component

– Display existing compliance information for a designed

component

– Search in the SAP Product Stewardship Network for

published, off-the-shelf, or standard components

• Trigger to automatically process bills-of-material changes

or changes in the sourcing of a component

• Interfaces and analytical functions to expose, consume,

and analyze compliance information for products and

components

• Reduce business and compliance risk by integrating

compliance checks and compliance information into sales

and purchasing

• Help ensure product compliance in the design process of

a product and safeguard company investment

• Support the change-management process (bills of

material and supplier changes) by process support and

revisions to keep track of relevant changes

• Automate change processing to help ensure that the

compliance information for all directly and indirectly

affected components and products are up to date

• Request, control, and monitor the assessment of a

product, component, or basic material


Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Mass request for components

SAP Product Stewardship Network 1.6

Scope Key benefits

• Ability to request declarations for multiple components from

one supplier on the SAP Product Stewardship Network

• Feature that requires licensing of an enterprise edition

• Faster request processing for component declarations

(mass processing)


Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Networked solution for components


Scope Key benefits

• Interface to upload components to the SAP Product

Stewardship Network

• Interface to synchronize components statuses between

the SAP Product Stewardship Network and an in-house

compliance system

• Interface to download component declarations to the



• Feature that corresponds with according upload and

download functionality in the SAP Environment, Health, and


• Faster availability of provided component declarations

(especially in case of updates)

• Electronic import of component declarations to the



Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Networked solution for suppliers


Scope Key benefits

• Interface to upload supplier notes to the SAP Product

Stewardship Network

• Interface to synchronize supplier status between the

SAP Product Stewardship Network and an in-house

compliance system


• Feature that corresponds with according upload and

download functionality in the SAP Environment, Health, and


• Automated supplier synchronization between an in-house

compliance system and the SAP Product Stewardship

Network

• Faster invitation and connection of existing suppliers

• Improved and accelerated onboarding support


Customer

Recent innovations

Product Safety and Stewardship for Discrete Industries Declaration upload of Comma Separated Value (CSV) files


Scope Key benefits

• Upload of available product compliance

information through CSV (Excel) format

• Feature requires licensing of a professional edition

• Faster network initialization

• Greater reuse of existing product-declaration data


Customer

Recent innovations

Production Planning and Execution Accelerated material requirements planning (MRP) with the SAP HANA

platform


Scope Key benefits

• Run MRP more frequently to reflect intraday changes to

supply and demand

• Extend MRP from a single plant to a network of plants

• Perform MRP for a selected material in a selected location

and its supplying locations

• Perform multilevel MRP across the complete supply

chain for a selected material in a selected location and its

supplying locations, also including the planning of the

components

• Allow a planner to run MRP for all materials for which he or

she is responsible

• Reduced lead times

• Improved order-fill rates and asset utilization while

reducing inventory levels

• More frequent planning

• Better planning decisions based on more up-to-date

information

• Current supply and demand information enabling better

decisions and resulting in timely delivery and happier

customers

• Faster reaction to demand changes reducing the risk of

stock-outs and allowing for the reduction of safety stocks

and required working capital


Customer

Recent innovations

Production Planning and Execution BOM Explosion


Scope Key benefits

• Faster re-planning allowing more frequent MRP runs with

more detailed data

• Faster reaction to demand changes reduces the risk of

stock-outs and allows to reduce safety stocks

• Simplified cross-plant planning

• Demand information is propagated faster through the

supply chain. Faster reaction to demand changes reduces

the risk of stock-outs and allows to reduce safety stocks

• Better synchronize demand and supply and reduce bullwip-

effect (e.g. by using lot-4-lot lotsizing more frequently)

• Reduction of stock-outs

• Reduces inventory and safety stocks

• Faster reaction to demand changes

• Better synchronization of material demand and supply


Customer

Recent innovations

Lean Manufacturing Integration and architecture enhancements for manufacturing execution

SAP Manufacturing Execution 6.1

Scope Key benefits

• Co-locate the SAP Manufacturing Execution and SAP

Manufacturing Integration and Intelligence (SAP MII)

applications on a single instance of the SAP NetWeaver

technologyplatform

• Modularize SAP Manufacturing Execution and connect

application program interfaces

• Use the development infrastructure on SAP NetWeaver for

customer-specificenhancements

• Employ standard user management from SAP NetWeaver

in SAP Manufacturing Execution

• Enhance integration between SAP ERP and SAP MII

• Integrate with SAP PlantConnectivity software

• Use Netweaver Development Infrastructure (NWDI) for

customer specific enhancements

• Use standard SAP Netweaver User Management in SAP

ME

• Common solution extensibility environment

• Improved performance and support

• Reduced total cost of ownership through harmonization of

technologies

• Quicker time to value with predefined process integration

• Greater ability to configure and transfer master

configuration data across sites with single-sign-on user

management


Customer

Recent innovations

Lean Manufacturing Manufacturing execution touch-screen production-operated dashboard

(POD)

SAP Manufacturing Execution 6.1

Scope Key benefits

• Web- and role-based touch POD user interface for

operators

• Intuitive user interface supporting touch devices

• POD integration with SAP 3D Visual Enterprise applications

for visual work instructions and defects logging

• Enhanced ability to display SAP Manufacturing Integration

and Intelligence application dashboards in a POD plug-in

from the SAP Manufacturing Execution application

• Faster data entry

• Improved performance and scalability

• Ergonomic touch-screen design which incorporates

simplified navigation and fewer actions, promoting an

easier and faster interaction with the system

• Reduced rework as problems are spotted earlier in the

manufacturing process


Customer

Recent innovations

Sequenced Manufacturing Innovative deployment option for the SAP Advanced Planning and


SAP enhancement package 3 for SAP Supply Chain Management 7.0

Scope Key benefits

• SAP Advanced Planning and Optimization running on

SAP ERP as a different deployment option for small and

midsize businesses

• Simplified system landscape

• Reduced operational efforts

• Smooth Installation of SAPAdvanced Planning and

Optimization as add-on

• Proven middleware approach


Customer

Recent innovations

Sequenced Manufacturing Enhanced product planning for greater efficiency


Scope Key benefits

• Redesigned user interface with a focus on an enhanced

user experience

• Complete order information, such as components and

operations, that you can view without losing context

• Unified planning-object selection concept for demand

planning, supply network planning, production planning,

and detailed scheduling

• Specific alerts and KPIs for planning objects

• Cross-system navigation with a smoother path to the order-

maintenance transactions in SAP ERP

• Innovative concept of notes management for orders

• History-based navigation through previously loaded

planning objects

• Enhanced usability and flexibility

• Expansive personalization options

• Improved user efficiency through new capabilities

• Homogeneous user experience through the SAP

Advanced Planning and Optimization component

• Instantaneous and in-depth assessment of planning

situations across the selected planning objects

• Quick access to internal and external information in SAP

Advanced Planning and Optimization


Customer

Recent innovations

Sequenced Manufacturing Side panels in the SAP Advanced Planning and Optimization component


Scope Key benefits

• Side panels added to the most important interactive

planning transactions

• Customers adding as many of the five available side panels

as they would like

• Quick information available for the planner without leaving

the main transaction or screen

• Additional customer-specific information on the screen

without modification of the SAP standard


Customer

Recent innovations

Sales, Inventory, and Operations Planning Enhancements to the SAP Sales and Operations Planning application

SAP Sales and Operations Planning 3.0

Scope Key benefits

• Optimize profits by considering future price, costs, and

constraints

• Enable social collaboration with the SAP Jam social

software platform

• Leverage a fully flexible layout in Excel

• Use multilevel modeling and scenario planning

• Enhance data integration

• Enjoy an on-premise deployment option

• Optimization leading to enhanced profitability

• Business decisions enhanced through an innovative

analytics engine

• SAP Jam facilitating enhanced collaboration and user

experience

• Management of more complex supply planning problems

with multilevel modeling


Customer

Recent innovations

Sales, Inventory, and Operations Planning SAP Enterprise Inventory and Service-Level Optimization

SAP Enterprise Inventory and Service-Level Optimization 6.10

Scope Key benefits

• Bring sales and operations planning decisions into

actionable planner-level resupply recommendations

(inventory targets)

• Maximize profit and service level while mastering

uncertainty in complex supply chains

• Integrate with numerous SAP and non-SAP systems

• Use analytics and "what-if" scenario functionalities to point

out root cause improvements in complex, uncertain supply

chains, answering the query "Which initiative should I

pursue next?"

• 1%-2% better sales revenue

• 15%-30% lower inventory, working capital, inventory

carrying, and obsolescence costs

• 5%-10% better order fill rates and on time delivery

• 30%-50% fewer out of stocks and order lead-time

variability

• 20%-30% less time wasted expediting

• 10%-20% less time spent on manual inventory planning

processes

• 10%-20% reduction in depreciation and facilities expense

due to excess storage facilities


Customer

Recent innovations

Demand and Supply Planning Side panels in the SAP Advanced Planning and Optimization component


Scope Key benefits

• Side panels added to the most important interactive

planning transactions

• Customers adding as many of the five available side panels

as they would like

• Quick information available for the planner without leaving

the main transaction or screen

• Additional customer-specific information on the screen

without modification of the SAP standard


Customer

Recent innovations

Demand and Supply Planning Innovative deployment option for the SAP Advanced Planning and



Scope Key benefits

• SAP Advanced Planning and Optimization running on

SAP ERP as a different deployment option for small and

midsize businesses

• Simplified system landscape

• Reduced operational efforts

• Smooth Installation of SAPAdvanced Planning and

Optimization as add-on

• Proven middleware approach


Customer

Recent innovations

Warehouse Management SAP Smart Business for Inventory Management powered by SAP HANA


Scope Key benefits

• Access to real-time inventory information • Ability to react quickly to critical out-of-stock situations by

leveraging graphical visualization and interactive

correlation between stock and movement information in

real time

• Able to keep track of various critical stock transfer

processes and gain visibility into stock in transit

• Ability to explain inventory trends by in-depth analysis,

monitor inventory key figures, and finally tracking down

variances

• No contradiction between OLTP and OLAP reporting due

to different data sources or levels of information


Customer

Recent innovations

Warehouse Management Optimized stock and warehouse management with SAP HANA


Scope Key benefits

• Performance improvements for operational reporting

transactions like stock overview and stock on posting date

(for example, stocks for posting date, stock consistency

check, best-before date/production date, stock overview,

reservation list) through optimizations with SAP HANA–

specific features, ABAP Open SQL, and Open SQL and

ALV grid

• Real-time stock insight and inventory monitoring

• New graphical visualization for specific reports


Customer

Recent innovations

Optimized Logistics and Fulfillment SAP Transportation Management application powered by SAP HANA

SAP Transportation Management 9.1

Scope Key benefits

• SAP Transportation Management to run on SAP HANA

• Managing all transportation operations for multi-modal

domestic and international processes

• Interactive transportation and shipment planning and

collaborative tendering

• Integrated transportation execution, visibility, and

monitoring

• Comprehensive freight cost management with integrated

freight and forwarding order settlement

• Mobile apps for tendering and RFQ processing

• Strategic Freight Management

• T&L collaboration portal

• Fleet management

• Control over transportation to improve compliance and

decrease transportation costs while maximizing available

resources

• Better-informed decisions, exception monitoring, and

alerting to meet customer demand and raise customer

service levels with improved planning accuracy and

quality

• Lower operating costs through improved performance,

decision support, “what if” simulations, and real-time

analysis

• Usage of actual cost in transportation planning and

optimization


Customer

Recent innovations

Optimized Logistics and Fulfillment Shipper transportation management


Scope Key benefits

• Shipper extensions and usability upgrades • Map-based planning; greater process usability and

visibility


Customer

Recent innovations

Optimized Logistics and Fulfillment SAP Freight Tendering for Shippers rapid-deployment solution


Scope Key benefits

• Deliver native connectivity for domestic tendering and

carrier collaboration

• Directly support transportation execution in the logistics

execution system functionality of SAP ERP

• Ability to support and synchronize shipments with carriers

and comprehensive business enablement


Customer

Recent innovations

Optimized Logistics and Fulfillment SAP Event Management rapid-deployment solution for order tracking and

exception management

SAP enhancement package 1 for SAP Event Management 7.0

Scope Key benefits

• Preconfigured solution to improve customer service and

understand and manage exceptions in an order-to-cash

process

• Transparency of all major milestones in a sales order–

fulfillment scenario

• Rapid identification of issues as they occur and

notification of stakeholders in case of deviations from the

plan

• Provision of accurate and comprehensive information to

your customers and extended business network


Customer

Recent innovations

Optimized Logistics and Fulfillment Total landed cost analysis with the ability to compute, analyze, and report

from various information sources


Scope Key benefits

• Innovative analytics solution based on SAP technology

• Complete dashboards with drill-down functions into logistics

costs (freight cost), purchase price (price paid to seller,

payment terms, exchange rates), inventory cost (cycle),

administration cost (sourcing staff), and global trade cost

(taxes, tariffs, customs duties, and so on)

• Cost breakdowns, connectors to backend systems, models,

and a user-friendly experience

• Facilitate efficient decision making involving:

– Sourcing strategy

– Manufacturing locations analysis

– Supplier negotiations

– Carrier evaluations

• Make decisions that allow companies to:

– Improve their relative competitive positions

– Become more agile in meeting customer demand

– Boost customer service levels

– Reduce supply chain risk

– Increase overall margins


Customer

Recent innovations

Optimized Logistics and Fulfillment Supply Chain Integrity - business content, advanced analytics and enticing

user experience for transportation

SAP Event Management 9.0 -SCEMSRV 900: SP 0004

Scope Key benefits

• Preconfigured, ready-to-run business content for resource

tracking, covering relevant business events for containers,

railcars, trucks, and so on

• Advanced analytics, providing additional insights into

resources, carrier performance (on-time delivery and

reporting performance), and cycle times

• Consumer-like user experience

• Track and trace resources across supply chain partners,

saving cost and supporting sustainability efforts

• Leverage comprehensive asset visibility,

which complements transparency on goods and orders

from start to finish

• Improve asset inventory accuracy to avoid displaced and

excess inventory, diversions, and shortages

• Boost asset performance

• Enrich usability and gain insight, supporting employees to

work seamlessly across all devices – desktops, tablets,

and smartphones

• Provide aggregated and granular visibility at once,

allowing for educated business decisions


Customer

Recent innovations

Optimized Logistics and Fulfillment New solution for global batch traceability

SAP Global Batch Traceability 1.0

Scope Key benefits

• Capture batch where-used data from connected SAP ERP

and other batch record systems, in order to achieve

traceability of (and enable immediate reporting from) the

cross-system product batch genealogy

• Enables graphical exploration of the product batch

genealogies and „one click“ reporting

• Get immediate insight into your corporate product batch

genealogy and its distribution to help to protect your brand

and your customer

• One click reporting on the precise identification of the

distribution record to drive pinpointed hold, withdrawal and

recall actions in case of product issues


Customer

Recent innovations

Optimized Logistics and Fulfillment Initial setup of a sandbox system for the SAP Extended Warehouse

Management (SAP EWM) application in short time frame

SAP Extended Warehouse Management 9.0

Scope Key benefits

• Reduced time and cost to implement SAP EWM

• Faster ROI

• Simplified configuration of SAP EWM

• Lower total cost of ownership

• Faster time to value

• Easy-to-implement sandbox that can get up and running

in days


Customer

Recent innovations

Optimized Logistics and Fulfillment Improved usability and analytics


Scope Key benefits

• Creates a fulfillment platform

• Provides a set of top 15 key performance indicators (KPIs)

• Further optimization

• Accelerated time to value

• More mobile options


Customer

Recent innovations

Optimized Logistics and Fulfillment Dock appointment scheduling


Scope Key benefits

• Plan vehicle arrivals in your warehouses efficiently

• Collaborate with all parties involved in an appointment

• Improve on-time delivery performance by integrating

appointment planning, supervision, and collaboration

processes

• Reduce transport spend by streamlining and automating

dock-door planning and appointment scheduling

processes


Customer

Recent innovations

Optimized Logistics and Fulfillment Accelerated implementation of SAP EWM from an existing warehouse that

uses warehouse management functionality of SAP ERP


Scope Key benefits

• Get up and running with existing warehouse management

processes in SAP EWM faster

• Accelerate the benefits of advanced functionality of SAP

EWM


• Ability to leverage existing master data and structure

• Ability to take advantage of SAP EWM faster


Customer

Recent innovations

Optimized Logistics and Fulfillment SAP Transportation Management rapid-deployment solution for ocean

carrier booking


Scope Key benefits

• Booking ocean vessel capacity

• Shipping instructions

• Ocean visibility connected and business enabled with

ocean carriers

• Ability of shippers to set up ocean booking and visibility

functions quickly and integrate cost-effectively with ocean

service providers


Customer

Recent innovations

Optimized Logistics and Fulfillment Advanced track and trace functions

SAP Event Management 9.0

Scope Key benefits

• Geo tracking with embedded map – integration with SAP

Visual Business

• Web UI Usability enhancements

• Content for SAP Transportation Management, including

booking-based container tracking, earch via (master) bill of

lading, and instruction tracking for standard operating

procedures

• Timely and accurate tracking information for processes

and assets, tailored to the end user’s needs

• Improved end-user satisfaction

• Reduced time-to action


Customer

Recent innovations

Service Parts Management SAP Service Parts Planning powered by SAP HANA

SAP enhancement package 2 for SAP SCM 7.0, version for SAP HANA

Scope Key benefits

• Leveraging SAP HANA as the database to perform service

parts planning

• Optimizing industry best practices, which helps streamline

planning processes and achieve transparency

• Synchronizing parts planning with warehousing and

fulfillment processes in real time

• Advanced parts forecasting and inventory planning

• Increased customer service and service supply chain

efficiency through aligned parts planning, warehousing,

and fulfillment

• Reduced investment in service parts and having the right

parts at the right time and place

• Real-time visibility into customers, suppliers, and

operations, which helps users unlock service parts profit

potential.

• Improving parts inventory visibility across your entire

service parts supply chain


Customer

Recent innovations

Data-Driven Marketing SAP Customer Value Intelligence

SAP Customer Engagement Intelligence 1.0

Scope Key benefits

• Unified view of total customer value across all touch points

and systems, including SAP CRM, SAP ERP, legacy

systems, social media, and other third parties

• Predictive analytics powered by the SAP HANA platform for

real-time customer behavior information and more relevant

insights

• Real-time sales recommendations to close a sale and

optimize its value

• Quick targeting and segmentation of customer groups for

specific sales and marketing initiatives

• Invest the right resources into the right customers,

products, and channels

• Increase effectiveness of sales and marketing

• Improve customer satisfaction and loyalty of high-value

customers, driving higher customer lifetime value

• Quickly segment high volumes of customer data for

personalized treatment and faster insight to action

• Grow revenue and margins strategically through more

intelligent, effective decisions and actions across the

business


Customer

Recent innovations

Data-Driven Marketing SAP Social Contact Intelligence


Scope Key benefits

• Consolidate customer data from clickstream behavior,

social networks, and internal business applications

• Determine high-value contacts

• Access a timeline of previous interactions with business

partners and identify trends

• Gather intelligence on contacts from previous interaction

feeds to determine the most appropriate follow-up actions

• Determine the best reaction in response to what customers

have articulated

• Launch activities such as campaigns based on target

groups and follow them over time

• Improved customer engagement during marketing and

sales processes


Customer

Recent innovations

Data-Driven Marketing SAP Customer Value Intelligence: Real-time simulations and predictive

analysis to support sales and marketing activities


Scope Key benefits

• Ability of sales and marketing teams to invest the right

resources in the right customers, products, and channels

• Business recommendations for customer segments to

target and products to position for revenue and margin

growth

• A single view of customer value today and tomorrow, from

data sources in SAP CRM, SAP ERP, legacy systems, and

third-party and social data sources

• Increased effectiveness of sales and marketing for

improved revenue quality

• Better service profitability through enhanced renewal and

pricing

• More cost-effective operations

• Improved customer satisfaction and loyalty of high-value


• Greater ability to match service and sales delivery to

customer value, avoiding over- or under-delivery


Customer

Recent innovations

Data-Driven Marketing Social media integration with the customer interaction center for SAP CRM

SAP enhancement package 3 for SAP CRM 7.0

Scope Key benefits

• Integration of the interaction center with social media

channels

• Automatic retrieval of social media data from integrated

social media channels

• Integration with preferred sentiment analysis engine

• Service agent interaction with social media users via reply,

direct messages, etc.

• Service agent follow-up actions in SAP CRM to provide

services

• Greater ability to monitor and respond to customers

across a variety of social media sites

• Better understanding of customer context by using social

and enterprise data

• Consistent customer service across all interaction

channels

• Improved service efficiency and traceability


Customer

Recent innovations

Data-Driven Marketing SAP Account Intelligence mobile app: Instant, full understanding of the

company’s customer interactions across channels


Scope Key benefits

• Ability of sales reps to execute on insight and

recommendations for their accounts

• Visual account targeting based on customer engagement,

value, and geography

• Mobile, interactive access to customer insight and selling

recommendations

• Reduced sales cycles resulting from more effective

account management

• Increased first-contact resolution rates resulting from a

centralized view of the latest account interactions

• Improved account management resulting from better

decisions about where to focus and what to do next

• Increased revenue and cash flow resulting from improved

accounts receivable and proactive contract management


Customer

Recent innovations

Data-Driven Marketing SAP Audience Discovery and Targeting


Scope Key benefits

• Use hierarchical, decision-tree segmentation for rapid

targeting of large customer populations

• Leverage data from different sources including, SAP and

non-SAP systems

• Trigger initiatives, such as customized offers, for each

segment and channel

• Easily create customer target groups and targeted

initiatives for quick insight to action

• Integrate with predictive analytics from SAP HANA

• Perform closed-loop execution into SAP CRM and out to

account representatives

• Real-time, intuitive segmentation and targeting of large

customer populations

• Faster insight to action with personalized target lists and

closed loop execution of sales and marketing campaigns

• Quick, flexible, and agile targeting across many

dimensions without need for IT support


Customer

Recent innovations

Agile Marketing Generic enhancements for CRM marketing


Scope Key benefits

• Innovative user interface skin – Corbu design


• First SAP HANA platform-enabled enhancement pack for

SAP CRM

• State-of-the-art user interface with user-friendly design

• Faster search, segmentation, and processing of loyalty

member activities by leveraging the SAP HANA platform

• Improved productivity


Customer

Recent innovations

Agile Marketing Enhancements to digital asset management

SAP Digital Asset Management 7.2 by OpenText

Scope Key benefits

• Generic SAP business-object metadata integration (CRM

and ERP) and automatic synchronization of changes

• Improve business process efficiency by connecting media

to process

• Reduce time to market

• Help ensure brand compliance throughout media content

• Cut costs with efficient creation, management, and

distribution of rich media


Customer

Recent innovations

Agile Marketing Marketing prospects enhancements

SAP enhancement package 3 for SAP CRM 7.0 -BBPCRM 713: SP 0002

Scope Key benefits

• Creation and update of marketing prospects to support

nurturing and targeting

• Capture of interactions generated by marketing campaigns

on the prospect’s record

• Enrichment of prospect data with social data

• De-duplication against existing business partners and

marketing prospects, with flexible selection of duplicate

check criteria

• Conversion of prospects to accounts

• Low-cost entry for prospect and social contact data in

SAP CRM

• Greater insight into your followers, prospects, and

customers across the complete lifecycle

• Stronger brand value

• Increased rate of new customers


Customer

Recent innovations

Dealer Business Management Enhanced process offerings and integration scenarios for SAP Dealer

Business Management

SAP Dealer Business Management 8.0

Scope Key benefits

• Grow service business with innovative offerings such as

service contracts, upsell and cross-sell capabilities, and

extended warranty programs

• Improve control over cash flow and profitability

management, credit limit approvals, and workshop planning

and execution

• Access end to end wholesale retail scenarios through

integration with the SAP Vehicle Management for

Automotive package

• Access optimized user interface for typical roles of a

dealership

• Enable customer centricity fundamental to retail business

• Next generation solution for wholesale and retail

organizations

• Improved performance, usability and functionality with a

dealership-centric user interface, and enhanced

wholesale and retail integration

• Increased service business from innovative offerings and

optimized workshop utilization


Customer

Recent innovations

Customer Service, Support, and Warranty Management SAP Social Contact Intelligence


Scope Key benefits









have articulated




sales processes


Customer

Recent innovations

Customer Service, Support, and Warranty Management SAP Customer Value Intelligence


Scope Key benefits






insights


optimize its value












business


Customer

Recent innovations

Customer Service, Support, and Warranty Management SAP Customer Value Intelligence: Real-time simulations and predictive



Scope Key benefits





growth







pricing







Customer

Recent innovations

Customer Service, Support, and Warranty Management SAP Account Intelligence mobile app: Instant, full understanding of the



Scope Key benefits






recommendations


account management








Customer

Recent innovations

Customer Service, Support, and Warranty Management SAP Jam social software platform integration with SAP CRM service


Scope Key benefits

• Collaborate socially using SAP Jam in service requests and

service orders

• Create groups in SAP Jam from SAP CRM service

requests and service orders

• Manage Jam groups from the service request / order

• Display and work with feeds from the service request /

order

• Collaborate within the enterprise and with customers to

solve complex cases

• Simplify communication among geographically dispersed

employees

• Share best practices and accelerate peer-to-peer learning

and onboarding

• Use mobile apps for anytime, anywhere collaboration


Customer

Recent innovations

Customer Service, Support, and Warranty Management SAP Audience Discovery and Targeting


Scope Key benefits




non-SAP systems


segment and channel













Customer

Recent innovations

Other solutions: Supply Chain Control Tower Virtual data models with most important warehouse stock reporting

SAP HANA Live 1.0 for SAP ERP

Scope Key benefits

• Reviewing and analyzing stock and warehouse

management situations and trends using real-time

transactional data along with large volume of historical data

– for example, warehouse stock quantities, stock overview

for valuated materials, stock overview for special stock with

valuated materials, and stock overview for valuated

materials without special stock

• Integrated operational reporting with most modern reporting

tools from SAP BusinessObjects portfolio, which allows for

more simplified access, processing, and presentation of


• Accurate business decisions with better analytical reports


Customer

Recent innovations

Other solutions: Response Orchestration Improvements to enhanced interactive backorder processing


Scope Key benefits

• Leverage cross-system navigation

• Set and consider the "date and quantity fix indicator" to

protect the manual changes against batch backorder

processing runs

• Provide overwrite possibilities to manipulate available-to-

promise (ATP)-check parameters

• Enhance selection and filter criteria

• Better process integration between batch and online

confirmation processes (fixed date and quantity)

• Broader set of selection options to quickly identify

backorders

• Simulation capabilities to provide comprehensive visibility

of the available-to-promise situation

• Effective manipulation of the confirmation situation

(regarding certain constraints)

• Enabled handling of locking situations by users

• Enhanced monitoring of critical users' activities in order to

allow management to identify the user who caused over-

confirmations


Customer

Recent innovations

Other solutions: Response Orchestration SAP Supply Network Collaboration powered by SAP HANA

SAP enhancement package 2 for SAP SCM 7.0, version for SAP HANA

Scope Key benefits

• Collaborating quickly with supply chain partners, including

customers, suppliers and contract manufacturing

• Multi-tiered visibility and status across your extended

supply chain

• Incorporating vendor-managed inventory into demand

signal processing on large volumes of data

• Improved visibility and collaboration across a global

business network

• Improved customer service through faster and smarter

response to changes in demand


Customer

Recent innovations

Other solutions: Demand Sensing Demand-sensing solution powered by the SAP HANA platform

SAP Enterprise Demand Sensing 7.0.1

Scope Key benefits

• Speedy analysis of multiple granular demand signals such

as shipments and orders

• Rapid visualization of demand characteristics, including

accuracy, bias, volume, and intermittency

• User-centric interface

• Historical forecast trends and service performance

captured

• More effective demand-response strategies through

collaboration with downstream partners and embedded

analytics, scenario analysis, and collaboration tools

• Free planners from granular microforecasting through

enterprise-scale predictive mathematics

• Lower repositioning costs through improved short-term

forecasts

• Improved production and deployment agility by translating

demand signals to short-term supply requirements

• Better collaboration with downstream partners through

embedded analytics, scenario analysis, and collaboration

tools


Customer

Recent innovations

Other solutions: B2B Commerce Leading OmniCommerce platform and suite

hybris Commerce Suite 5.0

Scope Key benefits

• Unified and consistent shopping experience across

channels

• Consolidated and centralized management of product

information and attributes across all channels

• Connected channel touch points and unified commerce

processes on a single, highly flexible platform

• Product content and master data leveraged consistently

across multiple channels

• Effective import, consolidation, and management of high-

volume and complex data in real time

• Multiple online stores operated on a single platform for

multitenant or multibrand strategies and localization needs

• Centralized order orchestration by processing, controlling,

and routing orders from different channels, warehouses, or

fulfillment routes in a centralized hub

• Enable businesses to gain a single view of the customer

across touch points

• Help the customer to gain a single view of the business,

regardless of touch point

• Use an agile omni-channel commerce platform on a single

cohesive technology stack that integrates with the SAP

ERP and SAP CRM applications

• Offer businesses flexibility in how they use the technology

and how they run it on premise and in the cloud


Customer

Recent innovations

Other solutions: Asset Operations and Maintenance Optimized scheduling of maintenance plans with SAP HANA


Scope Key benefits

• Processing for a large number of maintenance plans (for

example, a few million maintenance plans within one

scheduling run)

• Almost no selection parameters needed, because very high

performance of the reports helps ensure processing of all

the plans

• Almost no selection parameters needed, because very high

performance of the reports helps ensure processing of all

the plans

• More frequent execution of scheduling run to help ensure

accurate call dates with better compliance of maintenance

activities

• Almost no selection parameters to help ensure that no

plans are left unscheduled

• Almost no selection parameters to help ensure that no

plans are left unscheduled


Customer

Recent innovations

Other solutions: Account and Contact Management (On Premise) Desktop Connection for SAP CRM solution

Desktop Connection for SAP CRM 2.0

Scope Key benefits

• Help SAP CRM application users to synchronize their

account and contact data with appointment information in

Microsoft Outlook

• Encourage high user adoption by bringing data from SAP

CRM into a work environment that users already know

• Grant online and offline access to most important customer

data and relevant appointments

• Navigate directly from Microsoft Outlook to the user

interface of SAP CRM for more detailed information

• Expend less effort training thanks to enhanced standard

Outlook screens

• Grant users online and offline access


Customer

Recent innovations

Other solutions: Social Customer Engagement (On Premise) Enhancements in the SAP Cloud for Social Engagement solution

SAP Cloud for Customer 1308

Scope Key benefits

• Social profile enrichment with Fan Appz, a personalized

marketing platform that helps turn fans into loyal customers

• Facebook multilevel commenting

• Identification of key issues from social media buzz to

prioritize and manage responses across multiple channels

from a single screen

• Accelerating responses by including the right experts and

collaborating to craft the best answers

• Understanding of the full customer context by leveraging

social and enterprise data

• Assurance that all responses are aligned with social

media policy

• Ability to maintain perspective by staying informed about

trends and patterns


Customer

Recent innovations

Other solutions: Contract Management (ERP) SAP Smart Business for Purchasing powered by SAP HANA


Scope Key benefits

• Access to real-time information and simulations for control

and analysis of operational procurement data

• Insight-to-action navigation to resolve the issues or to

optimize the procurement process by proposing

alternatives

• Leveraging SAP HANA to build KPIs from transactional

data

• Flexible compilation of cockpit content

• Real-time access to high volumes of purchasing data

• Fast and complete search across all related business

documents

• Real-time calculation of KPIs and simulations – predictive

analysis

• Integration of analysis and operational activities via

insight-to-action capabilities

• No contradiction between OLTP and OLAP reporting due

to different data sources or levels of information


Customer

Recent innovations

Other solutions: Procurement Analytics (ERP) Optimized purchase order history with SAP HANA


Scope Key benefits

• Performance improvements in retrieving purchasing

documents for a selected vendor or material via standard

reporting transactions – purchase orders by vendor,

material, account assignment or number; purchase

requisitions: list display; collective release of purchase

requisitions; assign and process requisitions

• Performance improvements for many operational reports

and transactions dealing with purchase orders that have

large history of goods receipts – for instance, invoice

received and goods received

• Accelerated long-lasting processing of purchasing

documents

• Real-time insight and quick access to information


Customer

Recent innovations

Other solutions: Procurement Analytics (ERP) Virtual data models with most important operational procurement reporting

SAP HANA Live 1.0 for SAP ERP

Scope Key benefits

• Reviewing and analyzing purchase order data using real-

time transactional data along with large volume of historical

data – for example, purchase order value, purchase order

average delivery time ,and order value per vendor over

time

• Integrated operational reporting with most modern reporting

tools from SAP BusinessObjects portfolio, which allows for

more simplified access, processing, and presentation of


• Accurate business decisions with better analytical reports


Customer

Recent innovations

Other solutions: Billing and Revenue Innovation Management High-volume pricing simulation

SAP Convergent Pricing Simulation 1.0

Scope Key benefits

• Configure pricing scenarios and execute and manage

pricing simulations from a Web-based application cockpit

• Import configured pricing rules from the SAP Convergent

Charging application into SAP HANA for pricing simulations

on historical data

• Replicate customer data and transactions into

SAP HANA to run simulations on historical data

• Execute simulations in memory with SAP HANA for

extraordinary performance on massive data sets and

review results online or export them into other tools

• Optimize average revenue per customer while controlling

costs and risks by testing pricing ideas and concepts

before committing resources

• Run simulations on massive amounts of data sets,

with extraordinary performance

• Make informed decisions in response to changing

business conditions by quickly adapting pricing strategies

• Gain deep insights into the performance of your

business using simulated data, and leverage this

information to build innovative pricing strategies


Customer

Recent innovations

Other solutions: Billing and Revenue Innovation Management Streamlined sharing of partner revenue


Scope Key benefits

• Revenue sharing and partner-settlement enhancements to

streamline the onboarding of partners, manage settlement-

based customer billing, and improve payment success

• Revenue sharing and partner settlement in O2C supports

the entire revenue and cost chain for business

transactions with third parties involved in a unique flow

of incoming events

• Managing partner contracts and billing processes

depending on the end-customer invoice and correlating

billing between end-customers and partners improves

business results

• Shifting the risk of payment defaults by end customers to

a partner enables more flexible negotiations with partners

on service fees and margin


Customer

Recent innovations

Other solutions: Billing and Revenue Innovation Management Simplified re-rating of revenue management


Scope Key benefits

• Re-rating enhancement

• Reversal tasks that can accommodate multiple reversal

requests for billing documents and invoicing documents

• Re-rating enhancements provide improved options for any

rating scenario, including online-rated consumption items

• When reversing a large number of billing and invoicing

documents, reversal tasks offer the following advantages:

– Reversal tasks decouple the selection of the

documents to be reversed from the execution of the

reversal program

– Reversal tasks make it easier to select the documents

to be reversed


Customer

Recent innovations

Other solutions: Billing and Revenue Innovation Management Prepaid financial customer care


Scope Key benefits

• Customer-care functionalities supporting prepaid

customers in regard to financial transactions on their

accounts:

• Display and maintain customer data related to the prepaid

agreement

• Refill, refund, and transfer credits between prepaid

accounts

• Enhance customer-care functionalities supporting prepaid

customers by providing flexible transaction types and full,

transparent visibility into financial transactions on their

accounts:

• Display and maintain customer data related to the prepaid

agreement

• Refill, refund, and transfer credits between prepaid

accounts


Customer

Recent innovations

Other solutions: Billing and Revenue Innovation Management Data storage for high-volume usage


Scope Key benefits

• Convergent invoicing: High-volume storage, administration,

and processing of consumption items

• Powerful, high-performance platform for extended-

duration storage and processing of unrated records

of event details

• Ability to base the transfer to rating on business logic and

certain dependencies, such as monitoring

the consumption-item totals for scaled rating

• Flexibility to enrich consumption data and manually create

consumption items


Customer

Recent innovations

Other solutions: Billing and Revenue Innovation Management Flexible deployment option for sales and distribution


Scope Key benefits

• Allows for integrated scenarios with distributed sales-and-

distribution (SD) and contract accounts-receivable and

payable (FI-CA) systems

• Decoupling between SD and FI-CA systems provides

more flexibility in system-deployment options


Customer

Recent innovations

Other solutions: Service Request Management (On Premise) Service request processing enhancements in SAP CRM


Scope Key benefits

• Various enhancements for service requests for better

usability

• Stronger management of processing times

• Enhanced checklist: Automatic checklist determination, e-

mail notifications, checklist step enhancements, decision-

based checklists

• Boosted productivity of customer service teams

• Enhanced visibility into service levels and improved

compliance with service-level agreements (SLAs)

• Increased compliance with company policies for

customer-issue resolution

• Improved coverage of comprehensive processes via an

enhanced checklist

• Better visibility into the details of checklist process steps

• Greater flexibility through dynamic flow definition


Customer

Recent innovations

Other solutions: Complaint Management (Cloud) Enhancements in the SAP Cloud for Service solution

SAP Cloud for Customer 1308

Scope Key benefits

• Computer-telephony integration (CTI)

• Self-service portal enhancements

• Complaint management for ECC sales

• Returns management for ECC

• Service category management

• Flexible service request types

• SLA management

• Mass update of registered products

• Creation of service tickets and registered products for iPad

• Acceptance of IVR data (CAD)

• Identification of key issues to prioritize and manage

responses across multiple channels from a single screen

• Accelerating responses by including the right experts and

collaborating to craft the best answers

• Improved service-level agreement (SLA) compliance

• Enhanced efficiency in support processes

• Understanding of the full context with social and

enterprise data

• Assurance that all responses are aligned with social

media policy

• Maintaining perspective by staying informed of trends and

patterns


Customer

Recent innovations

Other solutions: Supply Chain Execution Optimized stock and warehouse management with SAP HANA


Scope Key benefits

• Performance improvements for operational reporting

transactions like stock overview and stock on posting date

(for example, stocks for posting date, stock consistency

check, best-before date/production date, stock overview,

reservation list) through optimizations with SAP HANA–

specific features, ABAP Open SQL, and Open SQL and

ALV grid

• Real-time stock insight and inventory monitoring

• New graphical visualization for specific reports


Customer

Recent innovations

Other solutions: Listening and Sentiment Analysis Social media integration with the customer interaction center for SAP CRM


Scope Key benefits

• Integration of the interaction center with social media

channels

• Automatic retrieval of social media data from integrated

social media channels

• Integration with preferred sentiment analysis engine

• Service agent interaction with social media users via reply,

direct messages, etc.

• Service agent follow-up actions in SAP CRM to provide

services

• Greater ability to monitor and respond to customers

across a variety of social media sites

• Better understanding of customer context by using social

and enterprise data

• Consistent customer service across all interaction

channels

• Improved service efficiency and traceability


Customer

Recent innovations

Other solutions: Market and Customer Analysis SAP Audience Discovery and Targeting


Scope Key benefits




non-SAP systems


segment and channel













Customer

Recent innovations

Other solutions: Market and Customer Analysis SAP Account Intelligence mobile app: Instant, full understanding of the



Scope Key benefits






recommendations


account management








Customer

Recent innovations

Other solutions: Market and Customer Analysis SAP Customer Value Intelligence: Real-time simulations and predictive



Scope Key benefits





growth







pricing







Customer

Recent innovations

Other solutions: Market and Customer Analysis SAP Social Contact Intelligence


Scope Key benefits









have articulated




sales processes


Customer

Recent innovations

Other solutions: Market and Customer Analysis SAP Customer Value Intelligence


Scope Key benefits






insights


optimize its value












business


Customer

Recent innovations

Other solutions: Targeting and Segmentation SAP Audience Discovery and Targeting


Scope Key benefits




non-SAP systems


segment and channel













Customer

Recent innovations

Other solutions: Targeting and Segmentation SAP Account Intelligence mobile app: Instant, full understanding of the



Scope Key benefits






recommendations


account management








Customer

Recent innovations

Other solutions: Targeting and Segmentation SAP Customer Value Intelligence: Real-time simulations and predictive



Scope Key benefits





growth







pricing







Customer

Recent innovations

Other solutions: Targeting and Segmentation SAP Social Contact Intelligence


Scope Key benefits









have articulated




sales processes


Customer

Recent innovations

Other solutions: Targeting and Segmentation SAP Customer Value Intelligence


Scope Key benefits






insights


optimize its value












business


Customer

Recent innovations

Warehouse Management Initial setup of a sandbox system for the SAP Extended Warehouse

Management (SAP EWM) application in short time frame


Scope Key benefits

• Reduced time and cost to implement SAP EWM

• Faster ROI

• Simplified configuration of SAP EWM

• Lower total cost of ownership


• Easy-to-implement sandbox that can get up and running

in days


Customer

Recent innovations

Warehouse Management (EWM) Improved usability and analytics


Scope Key benefits

• Creates a fulfillment platform

• Provides a set of top 15 key performance indicators (KPIs)

• Further optimization

• Accelerated time to value

• More mobile options


Customer

Recent innovations

Warehouse Management (EWM) Dock appointment scheduling


Scope Key benefits

• Plan vehicle arrivals in your warehouses efficiently

• Collaborate with all parties involved in an appointment

• Improve on-time delivery performance by integrating

appointment planning, supervision, and collaboration

processes

• Reduce transport spend by streamlining and automating

dock-door planning and appointment scheduling

processes


Customer

Recent innovations

Warehouse Management (EWM) Accelerated implementation of SAP EWM from an existing warehouse that

uses warehouse management functionality of SAP ERP


Scope Key benefits

• Get up and running with existing warehouse management

processes in SAP EWM faster

• Accelerate the benefits of advanced functionality of SAP

EWM


• Ability to leverage existing master data and structure

• Ability to take advantage of SAP EWM faster


Customer

Recent innovations

Other solutions: Transportation Management Total landed cost analysis with the ability to compute, analyze, and report

from various information sources


Scope Key benefits

• Innovative analytics solution based on SAP technology

• Complete dashboards with drill-down functions into logistics

costs (freight cost), purchase price (price paid to seller,

payment terms, exchange rates), inventory cost (cycle),

administration cost (sourcing staff), and global trade cost

(taxes, tariffs, customs duties, and so on)

• Cost breakdowns, connectors to backend systems, models,

and a user-friendly experience

• Facilitate efficient decision making involving:

– Sourcing strategy

– Manufacturing locations analysis

– Supplier negotiations

– Carrier evaluations

• Make decisions that allow companies to:

– Improve their relative competitive positions

– Become more agile in meeting customer demand

– Boost customer service levels

– Reduce supply chain risk

– Increase overall margins


Customer

Recent innovations

Other solutions: Transportation Management Supply Chain Integrity - business content, advanced analytics and enticing



Scope Key benefits


















and smartphones




Customer

Recent innovations

Other solutions: Transportation Management SAP Transportation Management rapid-deployment solution for ocean

carrier booking


Scope Key benefits

• Booking ocean vessel capacity

• Shipping instructions

• Ocean visibility connected and business enabled with

ocean carriers

• Ability of shippers to set up ocean booking and visibility

functions quickly and integrate cost-effectively with ocean

service providers


Customer

Recent innovations

Other solutions: Transportation Management Shipper transportation management


Scope Key benefits

• Shipper extensions and usability upgrades • Map-based planning; greater process usability and

visibility


Customer

Recent innovations

Other solutions: Transportation Management SAP Transportation Management application powered by SAP HANA


Scope Key benefits

• SAP Transportation Management to run on SAP HANA

• Managing all transportation operations for multi-modal

domestic and international processes

• Interactive transportation and shipment planning and

collaborative tendering

• Integrated transportation execution, visibility, and

monitoring

• Comprehensive freight cost management with integrated

freight and forwarding order settlement

• Mobile apps for tendering and RFQ processing

• Strategic Freight Management

• T&L collaboration portal

• Fleet management

• Control over transportation to improve compliance and

decrease transportation costs while maximizing available

resources

• Better-informed decisions, exception monitoring, and

alerting to meet customer demand and raise customer

service levels with improved planning accuracy and

quality

• Lower operating costs through improved performance,

decision support, “what if” simulations, and real-time

analysis

• Usage of actual cost in transportation planning and

optimization


Customer

Recent innovations

Other solutions: Transportation Management SAP Freight Tendering for Shippers rapid-deployment solution


Scope Key benefits

• Deliver native connectivity for domestic tendering and

carrier collaboration

• Directly support transportation execution in the logistics

execution system functionality of SAP ERP

• Ability to support and synchronize shipments with carriers

and comprehensive business enablement


Customer

Recent innovations

Other solutions: Service Contract Lifecycle Management SAP Jam social software platform integration with SAP CRM service


Scope Key benefits


service orders





order


solve complex cases


employees


and onboarding



Customer

Recent innovations

Other solutions: Service Contract Lifecycle Management SAP Audience Discovery and Targeting


Scope Key benefits




non-SAP systems


segment and channel













Customer

Recent innovations

Other solutions: Service Contract Lifecycle Management SAP Customer Value Intelligence


Scope Key benefits






insights


optimize its value












business


Customer

Recent innovations

Other solutions: Service Contract Lifecycle Management SAP Social Contact Intelligence


Scope Key benefits









have articulated




sales processes


Customer

Recent innovations

Other solutions: Service Contract Lifecycle Management SAP Account Intelligence mobile app: Instant, full understanding of the



Scope Key benefits






recommendations


account management








Customer

Recent innovations

Other solutions: Service Contract Lifecycle Management SAP Customer Value Intelligence: Real-time simulations and predictive



Scope Key benefits





growth







pricing







Customer

Recent innovations

Other solutions: Field Service Management SAP Jam social software platform integration with SAP CRM service


Scope Key benefits


service orders





order


solve complex cases


employees


and onboarding



Customer

Recent innovations

Other solutions: Supply Chain Integrity Advanced track and trace functions

SAP Event Management 9.0

Scope Key benefits

• Geo tracking with embedded map – integration with SAP

Visual Business

• Web UI Usability enhancements

• Content for SAP Transportation Management, including

booking-based container tracking, earch via (master) bill of

lading, and instruction tracking for standard operating

procedures

• Timely and accurate tracking information for processes

and assets, tailored to the end user’s needs

• Improved end-user satisfaction

• Reduced time-to action


Customer

Recent innovations

Other solutions: Supply Chain Integrity Supply Chain Integrity - business content, advanced analytics and enticing



Scope Key benefits


















and smartphones




Customer

Recent innovations

Other solutions: Supply Chain Integrity SAP Event Management rapid-deployment solution for order tracking and

exception management

SAP enhancement package 1 for SAP Event Management 7.0

Scope Key benefits

• Preconfigured solution to improve customer service and

understand and manage exceptions in an order-to-cash

process

• Transparency of all major milestones in a sales order–

fulfillment scenario

• Rapid identification of issues as they occur and

notification of stakeholders in case of deviations from the

plan

• Provision of accurate and comprehensive information to

your customers and extended business network


Customer

Recent innovations

Other solutions: Supply Chain Integrity New solution for global batch traceability

SAP Global Batch Traceability 1.0

Scope Key benefits

• Capture batch where-used data from connected SAP ERP

and other batch record systems, in order to achieve

traceability of (and enable immediate reporting from) the

cross-system product batch genealogy

• Enables graphical exploration of the product batch

genealogies and „one click“ reporting

• Get immediate insight into your corporate product batch

genealogy and its distribution to help to protect your brand

and your customer

• One click reporting on the precise identification of the

distribution record to drive pinpointed hold, withdrawal and

recall actions in case of product issues


Customer

Recent innovations

Other innovations in Mobile SAP Fiori apps (next release)

SAP Fiori transactional apps for SAP CRM 1.0

Scope Key benefits

• Renews the enterprise employee's user experience with

SAP software features

• Focuses on sales, finance, human resources, asset

management, procurement, and manufacturing lines of

business

• Provides for employee, sales representative, production

worker, production supervisor, project manager, and quality

engineer role-based experiences

• Provides apps for workflow, information look ups, self-

service tasks, analytics, and enterprise searches

• Allows employees to work smoothly across devices –

desktop, tablet, or smartphone

• Provides improved user satisfaction, enables quicker

approvals, and promotes better business decisions

• Helps drive efficiency and productivity of employees and

has a low TCO


Customer

Recent innovations

Other innovations in Mobile 3D Visual Enterprise MobileSDK

SAP 3D Visual Enterprise Viewer 8.0

Scope Key benefits

• The SDK includes:

• API, which is called "DVL" (Dynamic Visualization Library).

• API Reference with classes and methods documentation in

Doxygen format.

• Quick start guides for Android, Windows and iOS to help

you get started.

• The SDK enables applications to render and display 3D

files in .VDS (Visual Design Stream) format, and requires

OpenGL ES2 on Android and iOS and OpenGL 2.0 on

Windows. The SDK is written in C/C++ and is distributed as

a set of headers and libraries.

• Enabling 3D Visualisation and therefore better user

experience

• Improved accuracy and quality


Customer

Recent innovations

Other innovations in Mobile SAP 3D Visual Enterprise Viewer

SAP 3D Visual Enterprise Viewer 1.0.0, source code shipment

Scope Key benefits

• View interactive, animated step-by-step 3D visual work

instructions created in SAP 3D Visual Enterprise Author.

• Visualize and interact with large complex 3D CAD

assemblies converted with SAP 3D Visual Enterprise

Generator.

• Select parts or assemblies to view CAD and SAP business

information.

• Search, hide, show, and isolate parts and assemblies

• The SAP Visual Enterprise Viewer mobile app enables

users to view, zoom, pan, and rotate interactive 3D data,

play step-by-step animations, and visualize content

created with SAP Visual Enterprise products.

• Increased uptime of mission-critical products and assets

• Improved productivity and utilization of assembly and

maintenance technicians

• Improved quality and reduced time to market with clarity in

processes and consistent execution


Customer

Recent innovations

Other innovations in Mobile SAP EHS Safety Issue mobile app

SAP EHS Safety Issue 1.0.0 for iPhone

Scope Key benefits

• Submit safety issues via a mobile device, directly upon

detection, following a clear, straightforward method

• Attach up to four pictures or videos of an observation

• Attach an audio recording of observation details

• Track the status of observations

• Log a safety issue or deviation from corporate safety

policy using a mobile device

• Attach up to four photos or videos, taken with the mobile

device, and describe the observation via audio recording,

with user, location, date, and time information added by

the mobile app

• Automatically send the issue to the SAP Environment,

Health, and Safety Management application, which will

then alert an incident or safety manager for processing

• Check items submitted and sort by date, issue, or status


Customer

Recent innovations

Other innovations in Mobile Improved usability and analytics for the SAP ERP Quality Issue mobile app

SAP ERP Quality Issue 1.0.0 for iPhone

Scope Key benefits

• Pre-existing features:

– Clear, straightforward method for addressing quality

issues via a mobile device, directly upon detection

– Option to attach up to 5 pictures of the issue

– Option to track the status of issues

• Additional features available since version 1.3.0:

– Additional deployment options (on-premise and cloud

versions of the SAP Mobile Platform, enterprise

edition)

– Ability to add "skin" to your user interface (use colors

and embed icons to reflect the branding of your

company)

– Highlighting of the defective parts in the photo (mark

up with redlining)

– Charts for the "All Issues" page (shown when flipping

the device)

– Hierarchical view of subject code and issue code

– Ability to print or e-mail notification of an issue

• Employee efficiency and motivation – acceptance of

processes

Appendix Planned Innovations


Customer

Planned innovations

Other solutions: Commodity Management Enhanced commodity pricing

Scope Key benefits

• New quality of analytics and reporting capabilities powered

by SAP HANA

• Instantaneous transactions - results-to-actions

• Unified view of operations without delay

• Empowerment for front-line employees

• Content for Financial Accounting (General Ledger)

• Content for Managerial Accounting (Cost Center

Accounting, Product Costing)

• Open

• Access via standard interfaces, especially SQL

• Access with any client

• Uniform

• One approach for all Business Suite applications

• Analyze cross application boundaries

• Intuitive

• Data models are made simple

• Customizing dependencies are hidden

• Fast

• Reporting performance powered by SAP HANA

• Rapid implementation times

• Real-Time

• Cycle time from recording to reporting is zero

• Built on replication or embedded


Customer

Planned innovations

Other solutions: Commodity Management Enhanced commodity risk-management analytics

Scope Key benefits

• Analytical reporting based on customer-defined

characteristics (such as book structure) with predefined

analytics for SAP HANA Live

• Enhanced mark-to-market reporting providing day-over-day

comparisons and access to historic values with refined

granularity

• Additional risk profiles for enhanced position reporting for

commodity consumers and converters

• Increased level of detail for risk analysis

• Higher performance levels enabled by the SAP HANA

platform

• Better understand changes to the risk situation

• Innovative position reporting that supports different

commodity risk-management strategies


Customer

Planned innovations

Other solutions: Commodity Management Smart business for commodity risk manager

Scope Key benefits

• Dashboard including important risk key performance

indicators (KPIs) at a glance

• User can choose from a configurable set of KPIs according

to business needs

• Drill-down functionalities for root-cause analysis

• Prebuilt virtual data models for real-time transactional

analytics

• Overview of multiple KPIs at the same time, enabling an

efficient analysis of the current risk situation

• Understanding of the changes in the risk situation

compared to previous days

• Ability to analyze the attribution of influencing

factors, such as regions or portfolio

• Use of mobile devices for commodity risk managers,

helping ensure a consistent look and feel to the desktop

solution


Customer

Planned innovations

Asset Visibility and Performance Integrated CAPEX and OPEX planning and lifecycle costing of assets

Scope Key benefits

• Use of in-memory computing analytics (SAP HANA) for

analyzing items that are critical for reducing the cost for

maintenance

• Replacement and repair analysis

• Forecasting of operational cost

• Evaluation of lifecycle cost

• Real-time visibility of asset performance and its financial

impact

• Able to use predictive methodology in reducing risk

• Improving or sustaining the capability of assets, and

identifying the impact they have on CAPEX

• Proposing efficient ways to reduce OPEX and make an

investment (CAPEX) decision based on lifecycle costs


Customer

Planned innovations

Quality Management and Compliance Support of quality management methods and data privacy in quality issue

management

Scope Key benefits

• Support of generic methodology framework to

support quality management methods for issue processing

• 8D and 5Why processes as examples for methods

• Support of data privacy requirements by provision of

archiving functions for issues and activities

• Application of quality management methods to comply

with industry or general business standards for issue

resolution

• Configuration of such methods made simpler

• Integration with highly usable tools for comprehensive

root-cause analysis

• Improvement in system performance by archiving old data

• Compliance to data privacy standards


Customer

Planned innovations

Production Planning and Execution MRP Dashboard - a new Cockpit for the MRP Controller

Scope Key benefits

• Massive reduction in MRP runtime with high-speed reads

• Instant update on supply network collaboration with latest

demand information

• High-speed read access to slash runtime of read-intensive

reports

• Real-time access to large volumes of data

• Proposal of different alternatives for taking action

• Able to get business insight not previously possible and

thus identify issues faster than ever before

• Ability to match demand and supply more efficiently than

ever before

• Better customer service than ever before


Customer

Planned innovations

Sequenced Manufacturing MRP Dashboard - a new Cockpit for the MRP Controller

Scope Key benefits

• Massive reduction in MRP runtime with high-speed reads

• Instant update on supply network collaboration with latest

demand information

• High-speed read access to slash runtime of read-intensive

reports

• Real-time access to large volumes of data

• Proposal of different alternatives for taking action

• Able to get business insight not previously possible and

thus identify issues faster than ever before

• Ability to match demand and supply more efficiently than

ever before

• Better customer service than ever before


Customer

Planned innovations

Optimized Logistics and Fulfillment Supply Chain Integrity rounds-off for product genealogy

Scope Key benefits

• Expand batch traceability & reporting to handling/storage

unit level

• (Purchase/sales) order-based batch genealogy

• Integration with serialization and business process-based

tracking

• Extend state of the art user experience

• Enable external system queries

• Increase traceability depth and time to insight

• Understand the distribution of batches at the level of

handling/storage units, and thus increase relevance for

Consumer Products

• Gain immediate insight into the batch related order chain

• Delighting user experience

• Allow leveraging SAP GBT as a product batch traceability

information hub


Customer

Planned innovations

Data-Driven Marketing Product recommendation intelligence

Scope Key benefits

• Making context-aware product recommendations in real

time during customer conversation by using predictive

models

• Leveraging data and work centers like target group and

initiatives from the SAP Customer Engagement Intelligence

solution

• Integration with the SAP Audience Discovery and Targeting

analytic application and other outbound tools

• Boost conversion rates by providing offers at the right time

in the right place

• Improve the customer experience by providing offers that

are relevant


Customer

Planned innovations

Customer Service, Support, and Warranty Management SAP Predictive Maintenance and Service application

Scope Key benefits

• Problem identification and analysis

• Asset-health monitor

• Critical analysis

• Warranty-claim analysis

• Optimized maintenance and service strategies

• Equipment benchmarking

• Predicted service and spare-part demands

• Better comprehension of asset runtime behavior

• Better visibility into asset working conditions

• Higher uptime of critical assets

• Increased customer retention

• Optimized service and parts planning


Customer

Planned innovations

Other solutions: Asset Operations and Maintenance Predictive maintenance and service

Scope Key benefits

• Leveraging in-memory computing analytics (SAP HANA) to

predict failure based on a certain confidence and risk level

• Grouping multiple asset health monitors

• Identification of trends in heath indicators for assets

• Predicting optimum time at which inspection as well as

maintenance should be planned, based on trends in

historical failures, age, utilization, environment, and other

parameters

• Increased availability of assets

• Improved compliance

• Reduced cost

• Improved asset safety


Customer

Planned innovations

Other solutions: Targeting and Segmentation Product recommendation intelligence

Scope Key benefits

• Making context-aware product recommendations in real

time during customer conversation by using predictive

models

• Leveraging data and work centers like target group and

initiatives from the SAP Customer Engagement Intelligence

solution

• Integration with the SAP Audience Discovery and Targeting

analytic application and other outbound tools

• Boost conversion rates by providing offers at the right time

in the right place

• Improve the customer experience by providing offers that

are relevant


Customer

Planned innovations

Other solutions: Field Service Management SAP Predictive Maintenance and Service application

Scope Key benefits

• Problem identification and analysis

• Asset-health monitor

• Critical analysis

• Warranty-claim analysis

• Optimized maintenance and service strategies

• Equipment benchmarking

• Predicted service and spare-part demands

• Better comprehension of asset runtime behavior

• Better visibility into asset working conditions

• Higher uptime of critical assets

• Increased customer retention

• Optimized service and parts planning


Customer

Planned innovations

Other solutions: Supply Chain Integrity Supply Chain Integrity rounds-off for product genealogy

Scope Key benefits

• Expand batch traceability & reporting to handling/storage

unit level

• (Purchase/sales) order-based batch genealogy

• Integration with serialization and business process-based

tracking

• Extend state of the art user experience

• Enable external system queries

• Increase traceability depth and time to insight

• Understand the distribution of batches at the level of

handling/storage units, and thus increase relevance for

Consumer Products

• Gain immediate insight into the batch related order chain

• Delighting user experience

• Allow leveraging SAP GBT as a product batch traceability

information hub


Customer

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