SAP PM Equipments Maintenance

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    BSNL

    User Manual

    Plant Maintenance (PM)

    IT Equipments Maintenance

    Version:1.1

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    Version Control

    Date Version Author Change Description

    09.04.2011 1.1 Pankaj Initial

    End Users Performing day to day transactions as per their Roles and Authorizations in SAP

    System.

    Core Team Directly involved.

    Business Process Owners Respective Business Leaders, involved in validating the process

    design.

    Important Note:

    The information in this document is only meant to be a reference for ERP Process configured as per the Business

    Process approved by BSNL Management for Finance & Controlling Module and is not a complete description of the

    SAP product and its functionalities. Its main purpose is to serve as a reference Document for User Training and

    Support.

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    Course OverviewSAP Plant Maintenance module manages all the transactions related to maintenance of

    machines or buildings. This training material covers the business process for repairing of IT

    Equipments (for e.g. Computers, Laptops, UPS, Photocopier, Fax, Projects etc.) covered under

    AMC and Not covered under AMC.

    Target Audience

    This course is intended for the following audiences:

    E (E, & )

    Course Prerequisites

    A

    B

    Course Goals

    This course will prepare you to:

    E AC /

    AC

    / AC

    Course Objectives

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    After completing this course, you will be able to:

    E AC /

    AC.

    / AC

    All documents are to be created in reference to the preceding document.

    All SAP Transactions can be executed either by navigating to the required

    Transaction through the Menu Path or by simply entering the Transaction Code for

    the respective Transaction in the Command Field.

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    5

    C

    ; A

    .

    Business Process Flow chart

    E

    AC/B

    C G

    G

    C

    AC/

    & C G

    C

    C

    :

    .

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    1 G ........................ .............................. .................... ....................... 8

    1.1 C G ............................ ....................... ............................ ................... ............................. 8

    1.2 G ........................... .................... ............................... ................... ............................ .... 9

    1.3 G ........................ ......................... ............................ .................... ..................... 11

    1.4 G ........................... ....................... ............................ ................... ........................... 132 1: E AC / AA ......................... ....................... . 16

    2.1 D: ........................ ............................ .................... .................. 16

    2.1.1 C . ........................ ............................ ....................... ............................ . 17

    2.1.2 D ......................... ............................ ...................... ........................ 23

    2.1.3 22: C ........................ ............................ .................... .................. 26

    2.1.4 D ......................... ............................ ...................... ........................ 27

    2.1.5 C D ...................... ............................... .................... .......................... 27

    2.2 AC ....................... ............................ ............. 29

    2.3 E A ...................... ............................... ................... ............. 33

    2.3.1 G A : ......................... ............................ .................... .................. 33

    2.3.2 G A A ........................ ............................ .................... .................. 35

    3 2: E AC ............................ ....................... .................... 37

    3.1.1 D: ......................... ............................ ................... .......... 37

    3.1.2 ......................... ............................ ..................... 39

    3.1.3 .......................... ........................... ........................ ........................... . 42

    3.1.4 ............................ ............................ ..................... 44

    3.2 C ........................ .............................. .................... ..................... 46

    3.3 A ......................... .......................... ........................... .......................... ....... 50

    3.3.1 G A ..................... ............................ ................... ........................ 50

    3.3.2 A ..................... ............................ .................... .................. 51

    3.3.3 A F ..................... ............................. ...................... ..................... 53

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    3.3.4 G A F A ......................... ............................ ................... .......... 54

    3.3.5 D : .......................... ........................ ........... 56

    3.4 E ........................ ............................ .................... .................. 59

    3.5 E A ...................... ............................... ................... ............. 63

    3.5.1 G A : ......................... ............................ .................... .................. 63

    3.5.2 G A A ........................ ............................ .................... .................. 65

    3.6 ( F )........................... .......... 66

    3.7 D : ...................... ............................... .................... .... 66

    3.8 ........................ ............................ ..................... 673.9 ........................ ............................ .................... .................. 69

    3.10 B C ..................... ............................... .................... .... 71

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    1 Returnable Gate Pass Process Steps

    .

    1.1 Create RGP

    T-code: ZMMP_RGP01

    Field Name Description R/O/C User Action and Values Commen

    ts

    Reference

    Type

    Whether you want to create RGP

    Without material Document

    M If you want to create RGP

    without reference to material

    document then select- 02

    Doc. Year Year of material document M Enter Material Document year

    Vendor Vendor Code M Vendor Code will be picked

    from Material Document

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    Planned

    ReturnDate

    Planned Return date of Material M Enter Planned Return Date of

    Material

    Amount Value of Total Material O Enter the total value of material

    going outside the company

    Header

    Text

    Any Specific Detail O Enter any specific detail you

    want to inform to Subcontrator

    Item Text Any Item Specific Detail O Enter any Item Level specific

    detail you want to inform to

    Subcontrator

    Click on save .

    1.2 Print RGP

    T-Code: ZMMF_RGP - Returnable Gate Pass Generation

    Enter the Returnable gate pass number and year.

    Click on Execute .

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    Click on Print Preview to see the preview and click on print button to take the printout.

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    Offline step: Take the printout and send the material to vendor with RGP printout.

    1.3 Return the RGP

    T-code: ZMMP_RGPRET01

    Enter the RGP number and year and press enter

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    Click on save.

    1.4 RGP Report

    T-Code: ZMMR_RGP

    Click on execute

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    2 Scenario 1: If the Equipment is covered Under AMC / WARRANTY

    2.1 Structure Display: find equipment

    C: H01

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    C .

    2.1.1 Create Notification.

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    F GC G

    B8 . .

    A .

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    C .

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    C

    :

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    1. H

    2.

    3. : .

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    2.1.2 Update Vendor Docket

    C

    :

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    C .

    : .

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    2.1.3 IW22: Complete Notification

    E .

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    2.1.4 Update Vendor Docket

    C :

    2.1.5 Update Catalog Details

    C

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    C .

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    2.2 Service entry sheet Quarterly Payments for AMC

    :

    .

    C: 81

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    C

    E

    : AC.

    C

    C

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    A .

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    C

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    2.3 Service Entry Sheet Approval Process

    A

    2.3.1 Go to SAP Inbox of Initiator:

    G

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    C

    A A.

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    2.3.2 Go to SAP Inbox of Approver

    G

    :

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    C F .

    A A.

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    3 Scenario 2: If Equipment is not covered under AMC

    3.1.1 Structure Display: find equipment

    C: H01

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    C .

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    3.1.2 Select the equipment and create order

    F GC .

    B03: G

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    A .

    C

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    :

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    3.1.3 Release the Permit

    :

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    C :

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    3.1.4 Release the order and save the order

    C .

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    3.2 Create Service Purchase Order

    C .

    EHCE .

    : E21

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    H :

    F F

    F

    . 2000: D .

    . G A30: A C G

    C 1061: F

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    F

    F F

    A (A. A F F

    ( C) D D

    E

    G

    6101

    F

    F F

    . 74000273

    1 E

    G 2800 E

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    103000001466 E

    G/ A 5060600 .

    .

    C

    C .

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    3.3 Service PO Approval

    3.3.1 Go To SAP Inbox of Initiator

    D

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    E H

    .

    3.3.2 Attach the scanned copy of bill

    C C :

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    C

    3.3.3 SAP Inbox of Forwarded to

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    3.3.4 Go to SAP Inbox of Final Approver

    A.

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    3.3.5 Display Purchase Order: check workflow details

    C: E23

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    3.4 Service Entry Sheet Pass the bill

    C: 81

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    C

    E

    C

    C

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    A .

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    C

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    3.5 Service Entry Sheet Approval Process

    A

    3.5.1 Go to SAP Inbox of Initiator:

    G

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    C

    A A.

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    3.5.2 Go to SAP Inbox of Approver

    G

    :

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    C F .

    A A.

    E.

    3.6 Invoice Verification and Vendor Payment (will be done in FI module)

    3.7 Display Maintenance order: cost overview

    : 33

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    3.8 Technically complete the Maintenance order

    C: 32

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    C

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    3.9 Settlement of Maintenance order

    : 88

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    3.10 Business Complete the maintenance order

    : 32

    C

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    C C

    E.