SAP Innovation Awards 2018 Entry Pitch Deck

ExxonMobil

Talent Exchange – a custom SAP Cloud Platform solution

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ExxonMobil

“I have no doubt that we will look back and

wonder how we ever conducted S&D without

this type of tool.”

- Margaret Mattix, Talent Management Manager

Talent Exchange is a suite of applications that facilitates the movement of employees between assignments at ExxonMobil. The application brings together the employees who are available for new assignments, along with the positions that need to be filled in support of our global staffing & development processes.

Talent Exchange helps us make the right decisions, by placing the right people with the right skills for the right position at the right time!

Talent Exchange

SAP HANA Portal

Cloud Integration SAP Web IDE

SAP SuccessFactors APIs Cloud Connector

Smart Business Service Monitoring Service

SAP Build Authorization Management

Provides standard,

near real-time tools

for supporting our

internal talent

management

processes

Provides increased

line-of-sight across

business line

needs and

available

candidates

Enables strategic

staffing, better

analytics, and

streamlined

processes

USA Oil & Gas

3

Participant Information

ExxonMobil

Talent Exchange – a custom SAP Cloud Platform solution

N/A

Talent Exchange & Position Appointment Authorization are a suite of SuccessFactors extension applications developed on the SAP Cloud Platform. This application suite addresses strategic internal staffing by managing open positions and available candidates (employees) efficiently and transparently within ExxonMobil.

It was exciting to see how SAP Cloud Platform could be used to extend the capabilities of SuccessFactors – we were able to develop a custom solution to address our strategic internal staffing process that seamlessly integrates with our SuccessFactors implementation.

We were able to build and deploy a cloud first application that provides a superior user interface, real time data access, and features such as analytics, collaboration, approval workflow, audit, etc. This provides greater transparency, efficiency and streamlining of the process.

http://corporate.exxonmobil.com/

Oil & Gas

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Solution Overviewo ExxonMobil’s position placement process is strategic and unique. One differentiating factor is

employees move frequently within the organization fostering cross domain knowledge sharing while

providing individual growth opportunities. Approximately 25,000 employees (roughly one third of

employees) move positions within the organization every year.

o In the past this process was inefficient, opaque, and was becoming increasingly complex to manage.

The data was siloed within separate business lines and buried in spreadsheets.

Summary

o Talent Exchange & Position Appointment Authorization are a suite of SuccessFactors extension

applications developed on the SAP Cloud Platform. This application suite addresses strategic internal

staffing by managing open positions and available candidates (employees) efficiently and transparently

within ExxonMobil.

o Using SAP Cloud Platform as our innovation platform, we were able to build and deploy a cloud first

application that provides a superior user interface, real time data access, and features like analytics,

collaboration, approval workflow, audit, etc. This provides greater transparency, efficiency, and

streamlining of the process

o These applications helped us to extend the capabilities of SuccessFactors and on-premises SAP HR as

ExxonMobil has a Talent Hybrid deployment model in the HR landscape.

o ~10,000 employees will be using the Talent Exchange application.

o Talent Exchange successfully went live on January 23, 2018.

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Solution DetailsWe chose SAP Cloud Platform and its services (e.g., SAP HANA, Portal, Smart Business Service, SAP

Web IDE, Cloud Integration, Cloud Connector) to develop the extension applications. Our employee

masterdata is maintained in the SAP HR (on-premises) system, and the Talent Management aspects of

our business are handled in SAP SuccessFactors.

Neither of these systems’ standard offerings catered to our staffing process requirements. After

evaluating both systems, we decided to build extension applications using SAP Cloud Platform.

In addition to a mini-employee masterdata, all process specific data persists in HANA on SAP Cloud

Platform. SAP Cloud Platform Cloud Integration service is used to integrate the extension app with SAP

HR (on-premises) and SAP SuccessFactors. OData APIs from SAP SuccessFactors were used to fetch

employee data real time.

We used the SAP Build tool for prototyping, designing UI, user study & feedback, and to eventually jump

start our app UI development. This was done by exporting the project into SAP Web IDE.

Some of the application’s capabilities are to collaborate, rank candidates, run analytics and reports,

approve work flow, audit data, and view status history. Once the staffing process is completed, data is

sent back to respective systems to reflect the process end state.

Previously, different business lines within ExxonMobil managed internal staffing in silos. The new

extension apps provide a platform to standardize and improve the efficiency of our company’s talent

management processes.

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Benefits

Business value:

Human empowerment:

▪ Maximizes employee development and drives competitive advantage through people

▪ Enables strategic staffing, better analytics, and streamlined processes

▪ Increases line-of-sight across business lines for resourcing needs and available candidates

▪ Provides easily accessible, consistent, real time information for staffing decision makers

▪ Bolsters ability to place the right people, with the right skills, for the right position, at the right time

▪ Increases collaboration with the use of an integrated, intuitive tool, that requires minimal training

▪ Enables productivity improvements and standardizes staffing operations

"Having a common staffing tool, integrated with SuccessFactors, is a major benefit. We can

view employees’ career planning information at the time of making staffing decisions, and

staffing & development committees can collaborate to make the best decisions. Managers

have access to information about their team real time because as we have a single source for

talent data and approvals of staffing decisions.“

- Nicole Curtis, Global Staffing & Development HR Manager

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Architecture

Talent Exchange

Java

Portal

Connectivity

Custom Data

SAP HANA instanceSecure tunnel

Firewall

Smart Business

Service

Cloud Integration

Authorization

& Trust

Management

SAP HCM

Business Suite

Cloud Connector

OData

User

Corporate Identity Provider

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Illustration

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Quote

"The Talent Exchange module is a great new tool that enables ExxonMobil to leverage the integrated data from CareerConnect and SHARP to help our Staffing & Development councils to make much more informed decisions to develop the workforce. It’s easy to use, has a great user interface and is nicely integrated with data from SuccessFactors' Talent Management software."

- Ian Woodhouse, HR Resource Manager

“Talent Exchange is a robust new application that enables ExxonMobil to leverage our Staffing & Development processes on a global scale to achieve our HR Mission of creating competitive advantage through people. The tool is fully integrated with data from CareerConnect and SHARP to enable a single source of information to facilitate our processes effectively and efficiently.”

- James Luedtke, S&D Manager

“Talent Exchange will offer transparency with real-time effective staffing support across the corporation for those engaged in this important process.”

- Gloria Isbell, Executive S&D Manager

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Deployment details

▪ Talent Exchange deployed to production on January 23, 2018

▪ Within 3 weeks of going live, 500+ position needs were created by 30+ staffing councils; 25+

needs filled

▪ Application deployed to global user base (e.g., NA, SA, EAME, AF, AP)

▪ Phased deployment implemented, allowing HR administrators to familiarize themselves with

application prior to rolling out to the business lines.

– Presently, ~40 staffing councils and 600+ employees are actively using Talent Exchange

– By 2Q18, ~300 staffing councils and ~10K employees will be actively using Talent Exchange

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Additional information

Smart Business

Service

SAP HANA

SAP Web IDE

Cloud Integration

PortalSAP Build

Cloud

Connector

- HANA was used to persist process specific data & mini

master. In-memory capabilities were leveraged to manage

custom authorization and retrieval of data, based on logon

user. As a next step PAL can be used to enhance some of

the processes in app.

- Cloud portal is used as the vehicle to deliver Talent

Exchange, Approval app and Smart Business Services to end

users.

- Reporting on the data was made simple through Smart

Business Services, providing drill down capabilities and

advanced filters.

- SAP Web IDE & the integrated Git environment made UI

development very efficient as ExxonMobil UI developers were

not co-located during development.

- Integration processes developed to integrate data flow

between SAP SuccessFactors, SAP HCM and SAP Cloud

Platform.

- Cloud Connector was used to securely connect to on

premise SAP HCM system.

- Build was extensively used right from discovery workshop,

prototyping and development phases. Helped get feedback

from business teams as UIs were being designed. Build

project was exported to jump start UI development in SAP

Web IDE.

- Authorization & Trust Management is used to authenticate

and authorize users in Talent Exchange. It provides a

seamless logon experience with SuccessFactors. The

integration services are based on Role-Based authorization.

- Monitoring service is used to monitor Java applications and

database systems. Using the service, critical system metrics like

CPU load and Heap Memory usage are monitored – ensuring

overall health of the application.Monitoring

Service

Authorization

& Trust

Management

SAP Cloud Platform Services Used