SAP Hybris Marketing rapid-deployment solution: Software ...sapidp/... · solution: Software and Delivery Requirements ... are required to implement the SAP Hybris Marketing rapid-deployment

SAP Hybris Marketing 1.2 (1511)

January 2016

English

SAP Hybris Marketing rapid-deployment solution: Software and Delivery Requirements

SAP SE Dietmar-Hopp-Allee 16 69190 Walldorf Germany

SAP Rapid Deployment Solutions Software and Delivery Requirements

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Table of Contents 1 Purpose of the Document .............................................................................................................. 5

2 General Project Prerequisites ....................................................................................................... 5

3 Technical Requirements ................................................................................................................ 5

3.1 Software Product Versions.................................................................................................. 6

3.1.1 General Software Product Versions ............................................................................... 6

3.1.2 Software Product Versions for Additional Analytics Content .......................................... 9

3.2 SAP Notes ......................................................................................................................... 10

3.3 Additional Content ............................................................................................................. 11

3.4 SAP Solution Manager and SAP Solution Manager Content Add-On .............................. 11

3.5 System Landscape ............................................................................................................ 12

3.6 Connectivity ....................................................................................................................... 13

3.7 Authorizations ................................................................................................................... 13



1 Purpose of the Document This document contains all information to:

Validate that key prerequisites such as software components and versions match the customer situation

Check that all prerequisites for a customer implementation are in place

Check that correct content, tools, and skills are in place before the project starts

The document will list different kinds of requirements on package level if they are valid for all scope items included in the package. For requirements valid for certain scope items only, these scope items are mentioned.

The document contains prerequisites only, not the procedures to meet them. For how-to information (For example, how to find the download area) please refer to the quick guide and the configuration guides.

2 General Project Prerequisites The following prerequisites need to be in place before an implementation project can start.

Prerequisite Responsibility

Kick off and workshop dates, location, and attendees agreed Customer

Customer team allocated with correct skills and training in place Customer

Project sponsors and stakeholder identified Customer

Hardware fully commissioned Customer

Software licenses in place Customer

Infrastructure team can respond to requests quickly enough , for example, CSS notes, BW content, patches, user requests, authorization changes and transports

Customer

User interfaces agreed , for example, SAPGUI, UI5 Web-frontend or Fiori launchpad

Customer

Remote access is in place for SAP consultants and SAP Active Global Support

Customer

Decision made whether additional content such as SAP BusinessObjects, SAP Lumira, or SAP HANA content will be used

Customer

Solution Manager set up with any relevant templates Customer

Tool for project repository and collaboration agreed Customer

Test management tool agreed Customer

3 Technical Requirements This section contains technical requirements in different areas. For each requirement, the relevance for scope items of the package is provided.

Regarding deployment options of SAP Hybris Marketing, refer to the installation guide that you can

find here: http://help.sap.com/mkt Installation and Upgrade Information Installation Guide.

http://help.sap.com/mkt



3.1 Software Product Versions The following software products and versions are required to implement the SAP Hybris Marketing rapid-deployment solution.

3.1.1 General Software Product Versions

Product Product Version

Components (as Tested)

Comments Relevance (Scope Item)

SAP Hybris Marketing

SAP Hybris Marketing 1.2 (1511)

SAP_CUAN 120 SP00

UICUAN 120 SP00

SAP Hybris Marketing must be installed on SAP NetWeaver 7.5 SP00; it can be set up in the Business Warehouse client (preferred) or in a separate client.

All scope items

SAP NetWeaver

SAP NetWeaver 7.5 (SP00)

SAP_BASIS 750 SP00

SAP_ABA 750 SP00

SAP_GWFND 750 SP00

SAP_UI 750 SP01

SAP Web Dispatcher 7.42

All scope items

SAP HANA SAP HANA 1.0 SPS10

For detail on supported SAP HANA revisions, refer to the release information notes: For the current release this is 1885803;

for former releases: 1933146

You must install SAP HANA CLIENT, SAP HANA STUDIO and SAP HANA Application Function Library (AFL).

Refer to the product availability matrix for more details, for example on operating system: http://service.sap.com/sap/support/pam (search for SAP HANA Platform)

All scope items

SAP PAL for SAP HANA

Predictive Segmentation (CE5) and

http://service.sap.com/sap/support/notes/1885803

https://css.wdf.sap.corp/sap/support/notes/1933146

http://service.sap.com/sap/support/pam





Marketing Recommendation (CER)

SAP Predictive Analytics 2

Predictive Segmentation (CE5)

SAP SBEE FOR HYBRIS MKT 1.0

Make sure that the SAP SMART BUS EXEC. ED. 1.0 DU is installed. Refer to the SAP Smart Business, executive edition: Installation and Upgrade guide for details.

Marketing Executive Dashboard (as part of Marketing Insight (CE1))

SAP Landscape Transformation Replication Server 2.0

SAP LT REPLICATION SERVER 2.0

DMIS 2011_1_731 SP09

SAP LT is used to replicate data from the SAP ERP and SAP CRM back-end systems. If you do not replicate data, this component is irrelevant.

All scope items

SAP ERP SAP ERP 6.0; for minimum EHP level per deployment scenario, refer to the installation guide: http://help.sa

p.com/mkt Installation and Upgrade Information

Installation Guide.

For standard SAP Hybris Marketing content, the relevant ERP objects are sales orders, sales quotations, sales contracts, billing documents, financials accounts receivables.

Mandatory back-end system for Marketing Insight (CE1); optional back-end system for the other scope items.

SAP ERP EHP7 for SAP ERP 6.0 SP06

Utilities/Waste&Recycl ./Telco and FINBASIS

The industry-specific business function set TELCO or FICAX has to be active to use SAP Billing and

Mandatory back-end system for hybris Marketing for Telecommu





Revenue Innovation Management.

nications (CM3)

SAP ERP with SAP Merchandise Planning for Retail

SAP Merchandise Planning for Retail (EHP6 SPS07 FOR SAP ERP 6.0 or higher)

Retail The industry-specific business function set Retail has to be active

Mandatory back-end system for hybris Marketing for Retail (CM4)

SAP CRM SAP CRM 7.0; for minimum EHP level per deployment scenario, refer to the installation guide: http://help.sa

p.com/mkt Installation and Upgrade Information

Installation Guide.

Relevant SAP CRM objects are: Activities, leads, opportunities, CRM sales orders.

Mandatory back-end system for the Integration with SAP CRM (CE3) and Predictive Segmentation (CE5) scope items; optional back-end system for the other scope items.

SAP CRM EHP3 for SAP CRM 7.0 SP06

CRM Application Server ABAP

Optional back-end system for hybris Marketing for Telecommunications (CM3) or hybris Marketing for Retail (CM4)

SAP Customer Activity Repository Retail Applications Bundle

SAP Customer Activity Repository Retail Applications Bundle 1.0 FP01 (SP02)

Mandatory back-end for hybris Marketing for Retail (CM4)

SAP Business Explorer (BEx)

BI 7.0 Addon for SAP GUI 7.50

hybris Marketing for





Telecommunications (CM3)

3.1.2 Software Product Versions for Additional Analytics Content

In addition to the standard application content, the rapid-deployment solution provides:

SAP BusinessObjects reports and dashboards, built using queries of the SAP Hybris Marketing application.

Two sample SAP Lumira reports based on existing SAP Hybris Marketing HANA views.

These reports are an optional component of the rapid-deployment solution, which can be used to enrich the Marketing Insight (SAP BusinessObjects content), the Marketing Data Management (SAP Lumira content) and the Marketing Planning scenarios.


Components as tested Comments Relevance (Scope Item)

SAP BusinessObjects Business Intelligence platform

SBOP BI PLATFORM 4.1 SP6

Web Intelligence Translation Management Tool

Both server and client installation are mandatory.

Marketing Insight (CE1)

SAP BusinessObjects Dashboards

SBOP DASHBOARDS 4.1 SP6

Mandatory for Customer 360 dashboard configuration.


Adobe Flash Player

Adobe Flash Player 10.1 or higher

Mandatory.

If the SAP BusinessObjects reports cannot be displayed with the Flash Player version you have installed, upgrade to the most recent version.


SAP Lumira SAP LUMIRA 1.0 SP27

Mandatory for display and configuration of sample reports Contact Analysis and Budget and Spend Explorer.

Should be installed on same SAP HANA DB as SAP Hybris

Marketing Data Management (CE4) for Contact Analysis; Marketing Planning for Budget and Spend Explorer



Marketing.

3.2 SAP Notes The following SAP Notes need to be considered:

SAP Note No

Content Comments Relevance

1820507 Rapid deployment of SAP Hybris Marketing

This SAP Note contains critical information for implementing the SAP Hybris Marketing rapid-deployment solution.

All scope items

1885803 RIN SAP Hybris Marketing 1.2

For SAP Hybris Marketing 1.2 implementations, implement all SAP Notes listed in this RIN.

All scope items

1933146 RIN Hybris Marketing 1.1 (not current Service Pack)

This release information note is only relevant if you choose to implement the rapid-deployment solution (RDS) on a release lower than the one used for the RDS. In this case please note that not all implementation information of the RDS might fit to your use cases.

All scope items

2191214 Installation/Upgrade SLT - DMIS 2011 SP9

Relevant if you use SAP Landscape Transformation Replication Server

All scope items

39412 How many work processes should be configured?

Marketing Segmentation (CE2)

Integration with SAP CRM (CE3)

Predictive Segmentation (CE5)

Marketing Campaign Management (CM1)

Hybris Marketing for Telecommunications (CM3)

Hybris Marketing for Retail (CM4)


https://service.sap.com/sap/support/notes/1885803

https://css.wdf.sap.corp/sap/support/notes/1933146

https://service.sap.com/sap/support/notes/2191214




3.3 Additional Content The following additional content is available as part of the SAP Hybris Marketing rapid-deployment solution. It must be downloaded from the SAP Support Portal if you want to make use of it. You can find the description how to find the content on SAP Support Portal in the SAP note Rapid deployment of SAP Hybris Marketing.


Comments Relevance

SAP Rapid-Deployment Solution HANA Content

RDS_CEI_HANA_CONTENT 1.0

The SAP HANA content required to implement the hybris Marketing for Telecommunications (CM3) scope item is available in the HCO_RDS_CEI_TELCO.tgz file.

hybris Marketing for Telecommunications (CM3)

SAP Rapid-Deployment Solution HANA Content


The SAP HANA content required to implement the hybris Marketing for Retail (CM4) scope item is available in the HCO_RDS_CEI_RTL.tgz file.

hybris Marketing for Retail (CM4)

SAP Rapid-Deployment Solution BIP Content


The SAP_HANA_CEI_RDS.lcmbiar file contains the additional SAP BusinessObjects dashboards and reports.


SAP Lumira report


The Contact Analysis.lums file and the Budget and Spend.lums file contain a sample SAP Lumira report each.

Marketing Data Management (CE4) for Contact Analysis; Marketing Planning for Budget and Spend Explorer

3.4 SAP Solution Manager and SAP Solution Manager Content Add-On

For the implementation of the solution package, SAP Solution Manager is recommended.

Product Product Version Comments

SAP Solution Manager SAP Solution Manager 7.0 Enhancement Package 1

SP18 or higher

Or

SAP Solution Manager 7.1

SP01 or higher

Or

SAP Solution Manager 7.1 on HANA (ST 712)

If using SAP Solution Manager 7.0 with SP below 24, see SAP Note 1579267.







SP00 or higher

For SAP rapid-deployment solutions, implementation content is available in SAP Solution Manager templates.

The SAP Solution Manager template for this solution package is in the ST-RDS 100 content add-on. You can download the latest available ST-RDS 100 content add-on from SAP Software Download Center on SAP Service Marketplace at https://support.sap.com/swdc.

For more information about downloading and installing ST-RDS 100 content add-ons, see SAP Note 1726649 and SAP Note 1686668 respectively.

In the ST-RDS 100 content add-on, access the template in the following way:

If you have SAP Solution Manager 7.1 SP04 or lower, select the template ID and template name in the table below.

If you have SAP Solution Manager 7.1 SP05 or higher, select the solution package names in the table below.

Template ID and Template Name

RDS_CEI_HANA_CEI12V7 - SAP Hybris Marketing rapid-deployment solution_V7

Solution Package Name SAP Hybris Marketing rapid-deployment solution_V7

3.5 System Landscape There are several deployment options for SAP Hybris Marketing. Before installing the product, decide for the deployment option best suited to your requirements. You can find a detailed overview of available deployment options in the SAP Hybris Marketing installation guide that you can find

here: http://help.sap.com/mkt Installation and Upgrade Information Installation Guide.

The following diagram displays a system landscape for the case that SAP Hybris Marketing is deployed on a separate SAP HANA database and connects to SAP ERP and/or SAP CRM via SAP Landscape Transformation Replication Server:

https://support.sap.com/swdc







3.6 Connectivity Source Systems

This rapid-deployment solution uses SAP ERP and/or SAP CRM as source systems. You can deploy SAP Hybris Marketing on a separate SAP HANA database or on the same SAP HANA database as an existing SAP CRM or SAP ERP system.

Loading source system data that is not from an SAP source requires additional setup. For more information, see rapid data load for SAP Hybris Marketing solution.

Staging and Data Layer

To access the SAP ERP and SAP CRM data, you have two options:

a) You replicate the relevant SAP ERP data and/or SAP CRM data via SAP Landscape Transformation Replication Server into the SAP HANA database.

b) If you share the same SAP HANA database with either SAP CRM or SAP ERP, the data from the respective system does not need to be replicated to SAP Hybris Marketing via SAP LT. Only if you want to access data from both SAP CRM and SAP ERP, you would have to replicate the data from that system, which does not share the same SAP HANA database via SAP LT.

SAP Hybris Marketing is installed on an SAP NetWeaver 7.40 system with an SAP HANA database.

Semantic Layer (Optional)

Additional predefined SAP BusinessObjects content delivered via the SAP Hybris Marketing rapid-deployment solution requires that SAP BusinessObjects Business Intelligence platform and SAP BusinessObjects Explorer are implemented and configured for these additional, optional dashboards.

To make use of the sample SAP Lumira reports that are delivered as part of the rapid-deployment solution, SAP Lumira has to be installed on the same SAP HANA database on which SAP Hybris Marketing is installed.

3.7 Authorizations For authorizations relevant to installation users, refer to the SAP Hybris Marketing installation guide

that you can find here: http://help.sap.com/mkt Installation and Upgrade Information Installation Guide.

Details regarding required authorizations for end users are described in the Business Roles and User Management for hybris Marketing (CEQ) building block.

https://service.sap.com/rds-dlh


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SAP Hybris Marketing rapid-deployment solution: Software ...sapidp/... · solution: Software and Delivery Requirements ... are required to implement the SAP Hybris Marketing rapid-deployment