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Master Guide SAP™ GRC Access Control Using SAP ® with Release 5.3 Target Audience System administrators Technology consultants Document Version 1.01 - February 15, 2008

SAP GRC Access Control 5.3 - Master Guide-1

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Page 1: SAP GRC Access Control 5.3 - Master Guide-1

Master Guide

SAP™ GRCAccess ControlUsing SAP® with Release 5.3Target Audience

System administrators

Technology consultants

Document Version 1.01 - February 15, 2008

Page 2: SAP GRC Access Control 5.3 - Master Guide-1

© Copyright 2008 SAP AG, All rights reserved.

No part of this publication may be reproduced or transmitted in anyform or for any purpose without the express permission of SAP AG.The information contained herein may be changed without priornotice.

Some software products marketed by SAP AG and its distributorscontain proprietary software components of other software vendors.

Microsoft, Windows, Outlook, and PowerPoint are registeredtrademarks of Microsoft Corporation.IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex,MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries,xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity,Tivoli, Informix, i5/OS, POWER, POWER5, OpenPower andPowerPC are trademarks or registered trademarks of IBM Corporation.

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HTML, XML, XHTML and W3C are trademarks or registeredtrademarks of W3C®, World Wide Web Consortium, MassachusettsInstitute of Technology.

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JavaScript is a registered trademark of Sun Microsystems, Inc., usedunder license for technology invented and implemented by Netscape.

MaxDB is a trademark of MySQL AB, Sweden.

SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver, andother SAP products and services mentioned herein as well as theirrespective logos are trademarks or registered trademarks of SAP AGin Germany and in several other countries all over the world. All otherproduct and service names mentioned are the trademarks of theirrespective companies. Data contained in this document servesinformational purposes only. National product specifications mayvary.

These materials are subject to change without notice. These materialsare provided by SAP AG and its affiliated companies ("SAP Group")for informational purposes only, without representation or warranty ofany kind, and SAP Group shall not be liable for errors or omissionswith respect to the materials. The only warranties for SAP Groupproducts and services are those that are set forth in the expresswarranty statements accompanying such products and services, if any.Nothing herein should be construed as constituting an additionalwarranty.

DisclaimerSome components of this product are based on Java™. Any codechange in these components may cause unpredictable and severemalfunctions and is therefore expressively prohibited, as is anydecompilation of these components.

Any Java™ Source Code delivered with this product is only to be usedby SAP’s Support Services and may not be modified or altered in anyway.

Documentation in the SAP Service MarketplaceYou can find this documentation at the following Internet address:service.sap.com/instguides

SAP AGDietmar-Hopp-Allee 1669190 WalldorfGermanyT +49/18 05/34 34 34F +49/18 05/34 34 20www.sap.com

Page 3: SAP GRC Access Control 5.3 - Master Guide-1

Typographic ConventionsType Style Represents

Example Text Words or characters thatappear on the screen. Theseinclude field names, screentitles, pushbuttons as well asmenu names, paths andoptions.

Cross-references to otherdocumentation

Example text Emphasized words or phrasesin body text, titles of graphicsand tables

EXAMPLE TEXT Names of elements in thesystem. These include reportnames, program names,transaction codes, tablenames, and individual keywords of a programminglanguage, when surrounded bybody text, for example,SELECT and INCLUDE.

Example text Screen output. This includesfile and directory names andtheir paths, messages, namesof variables and parameters,source code as well as namesof installation, upgrade anddatabase tools.

Example text Exact user entry. These arewords or characters that youenter in the system exactly asthey appear in thedocumentation.

<Exampletext>

Variable user entry. Pointedbrackets indicate that youreplace these words andcharacters with appropriateentries.

EXAMPLE TEXT Keys on the keyboard, forexample, function keys (suchas F2) or the ENTER key.

Icons

Icon Meaning

Caution

Example

Note

Recommendation

Syntax

Page 4: SAP GRC Access Control 5.3 - Master Guide-1

Master Guide GRC Access Control 5.3

4 Access Control 5.3 Master Guide February 2008

Document HistoryThe Master Guide is regularly updated in SAP Service Marketplace atservice.sap.com/instguides.

Make sure you have the latest version of the Master Guide by checking SAP ServiceMarketplace immediately before starting the installation.

The following table provides an overview of the most important changes that were made inthe latest versions.

Master Guide Version Important Changes

1.00 January 28, 2008 First release of GRC Access Control 5.3 applicationincluding the following functionality: Compliant UserProvisioning, Enterprise Role Management, RiskAnalysis and Remediation, and Superuser PrivilegeManagement.

1.0.1 February 15, 2008 Added support packages for 530_46C, 530_620,530_640, and 530_700 to Important SAP Notessection 1.3.

Page 5: SAP GRC Access Control 5.3 - Master Guide-1

2 SAP GRC Access Control Overview

Document History

February 2008 5

Table of Contents

Chapter 1 Getting Started .............................................................................. 61.1 About this Document..................................................................................................61.2 Related Information....................................................................................................71.2.1 Planning Information ..................................................................................................71.2.2 SAP Service Marketplace Links..................................................................................81.3 Important SAP Notes..................................................................................................81.4 GRC Access Control Documentation ..........................................................................9

Chapter 2 SAP GRC Access Control Overview ............................................ 102.1 Software Component Matrix.....................................................................................112.1.1 Access Control 5.3 Compatibility..............................................................................112.2 Technical System Landscape ....................................................................................122.3 Overall Implementation Sequence.............................................................................15

Chapter 3 Solution-Wide Topics .................................................................. 16

Appendix A Main SAP Documentation Types..................................................... 17A1 Cross-Phase Documentation .....................................................................................17

SAPterm...................................................................................................................17SAP Library .............................................................................................................18Implementation Guide (IMG) ...................................................................................18Security Guide..........................................................................................................18

A2 Implementation Phase...............................................................................................19Master Guide............................................................................................................19Component Installation Guide...................................................................................19Configuration Documentation in SAP Solution Manager ...........................................19

A3 Production Operation Phase ......................................................................................20Solution Operation Guide .........................................................................................20

A4 Upgrade Phase..........................................................................................................21Upgrade Master Guide..............................................................................................21Component Upgrade Guide.......................................................................................21Release Notes ...........................................................................................................21

Page 6: SAP GRC Access Control 5.3 - Master Guide-1

1.1 About this Document

6 Access Control 5.3 Master Guide February 2008

1 Getting StartedSAP GRC Access Control is an enterprise application that provides end-to-end automationfor documenting, detecting, remediating, mitigating, and preventing access and authorizationrisk enterprise wide, resulting in proper segregation of duties, lower costs, reduced risk, andbetter business performance.

The Access Control application includes the following capabilities:

Risk Analysis and Remediation, which supports real-time compliance to detect,remove, and prevent access and authorization risk by preventing security andcontrol violations before they occur.

Compliant User Provisioning, which automates provisioning, tests for SoD risks,and streamlines approvals to the appropriate business approvers to unburden ITstaff and provide a complete history of user access.

Enterprise Role Management, which standardizes and centralizes role creationand maintenance.

Superuser Privilege Management, which enables users to perform emergencyactivities outside their roles as a “privileged user” in a controlled and auditableenvironment.

SAP GRC solutions help companies comply with the Sarbanes-Oxley Act and otherregulatory mandates by enabling organizations to rapidly identify and remove authorizationrisks from IT systems. Access Control allows preventive controls be embedded into businessprocesses to identify and prevent future SoD violations from being introduced without properapproval and mitigation.

1.1 About this DocumentThis Master Guide is the central starting point for the technical implementation of SAP GRCAccess Control including Risk Analysis and Remediation, Compliant User Provisioning,Enterprise Role Management, and Superuser Privilege Management.

Use the Master Guide to get an overview of SAP GRC Access Control, software units, and itsscenarios from a technical perspective. The Master Guide is a planning tool that helps you todesign your GRC Access Control system landscape. It refers you to the required detaileddocumentation: Installation guides for single software components, SAP Notes, Configurationdocumentation, SAP Library documentation.

For a general overview of the available SAP documentation, see The Main SAPDocumentation Types.

The Master Guide contains the following main sections:

Getting Started

This section contains information about using this document, reference documentation,and related information (SAP Notes) crucial to the installation and add-on.

Access Control Overview

This section contains information about the technical system landscape, softwarecomponents, and implementation steps.

Solution-Wide Topics

This chapter provides a summary of the required shared services for implementation.

Page 7: SAP GRC Access Control 5.3 - Master Guide-1

1.2 Related Information

February 2008 7

You can find the most current information about the technical implementation of SAPGRC Access Control, and the latest installation and configuration guides on SAPService Marketplace at service.sap.com/instguides.We strongly recommend that you use the documents available here. The guides areregularly updated.

1.2 Related InformationThis section describes useful topics for planning. Links to useful reference documentationfound on SAP Service Marketplace is also provided.

1.2.1 Planning InformationFor more information about planning topics not covered in this guide, see the followingcontent on SAP Service Marketplace:

Content Location on SAP Service Marketplace

Latest versions of installation and upgradeguides

service.sap.com/instguides

General information aboutapplications/solutions and business scenarios

service.sap.com/businessmaps

SAP Business Maps - information aboutapplications and business scenarios

service.sap.com/businessmaps

Sizing, calculation of hardware requirements -such as CPU, disk and memory resource

service.sap.com/; for sizingwhitepaper visithttps://service.sap.com/~sapidb/011000358700000435122007E

Released platforms and technology-relatedtopics such as maintenance strategies andlanguage support

service.sap.com/platforms

To access the Platform Availability Matrixdirectly, enter service.sap.com/pam.

Network security service.sap.com/securityguide

High Availability service.sap.com/ha

Performance service.sap.com/performance

Information about Support Package Stacks,latest software versions and patch levelrequirements

service.sap.com/sp-stacks

Information about Unicode technology service.sap.com/unicode@sap

Page 8: SAP GRC Access Control 5.3 - Master Guide-1

1.3 Important SAP Notes

8 Access Control 5.3 Master Guide February 2008

1.2.2 SAP Service Marketplace LinksThe following table lists further useful links on SAP Service Marketplace:

Content Location on SAP Service Marketplace

Information about creating error messages service.sap.com/messages

SAP Notes search service.sap.com/notes

SAP Software Distribution Center (softwaredownload and ordering of software)

service.sap.com/swdc

SAP Online Knowledge Products (OKPs) –role-specific Learning Maps

service.sap.com/rkt

1.3 Important SAP NotesTo obtain the latest technical information available, read the following SAP Notes before youstart installation. These notes also contain the latest updates and corrections to theinstallation documentation. The most up-to-date version of SAP Notes is found on SAPService Marketplace at: service.sap.com/notes

SAP Note Number Title Description

1151813 VIRSANH andVIRSAHR

Release Notes for AC 530_700

1133167 VIRSANH Installation notes for 530_700

1133168 VIRSAHR Installation notes for 530_700

1133173 VIRSANH Upgrades notes for 530_700

1133174 VIRSAHR Upgrades notes for 530_700

1138018 VIRSANH Support packages for 530_700

1138042 VIRSAHR Support packages for 530_700

1133165 VIRSANH Installation notes for 530_640

1133166 VIRSAHR Installation notes for 530_640

1133171 VIRSANH Upgrades notes for 530_640

1133172 VIRSAHR Upgrades notes for 530_640

1138017 VIRSANH Support packages for 530_640

1138041 VIRSAHR Support packages for 530_640

1133163 VIRSANH Installation notes for 530_620

1133164 VIRSAHR Installation notes for 530_620

1133169 VIRSANH Upgrades notes for 530_620

1133170 VIRSAHR Upgrades notes for 530_620

1138016 VIRSANH Support packages for 530_620

1138020 VIRSAHR Support packages for 530_620

1133161 VIRSANH Installation notes for 530_46C

1133162 VIRSAHR Installation notes for 530_46C

1138015 VIRSANH Support packages for 530_46C

Page 9: SAP GRC Access Control 5.3 - Master Guide-1

1.4 GRC Access Control Documentation

February 2008 9

1138109 VIRSAHR Support packages for 530_46C

1.4 GRC Access Control DocumentationAccess Control provides the following documentation including this guide.

Title Location

SAP GRC Access Control Master Guide http://service.sap/instguides

SAP GRC Access Control Installation Guide http://service.sap

SAP GRC Access Control Upgrade Guide http://service.sap

SAP GRC Access Control Operations Guide http://service.sap/instguides

SAP GRC Access Control User Guide On SAP Help Portal athttp://help.sap.com

SAP GRC Access Control ImplementationGuide

http://service.sap/instguides

SAP GRC Access Control Security Guide http://service.sap/securityguide

Page 10: SAP GRC Access Control 5.3 - Master Guide-1

2 SAP GRC Access Control Overview

1.4 GRC Access Control Documentation

10 Access Control 5.3 Master Guide February 2008

2 SAP GRC Access Control OverviewSAP GRC Access Control offers a robust solution for monitoring, testing, and enforcingaccess and authorization controls that enable enterprises to quickly fulfill compliance andregulatory requirements.

The following illustration provides an overview of all software components used by SAP GRCAccess Control including Risk Analysis and Remediation, Compliant User Provisioning,Enterprise Role Management, and Superuser Privilege Management.

NW 7.0 AS Java SP10+

Web Browser / Presentation Server

Client

Non-Sap App

RTA

SAP BWUDConnector

RTA

RTA

ReportingAnalyticsUME

RFC

Java/Web Dynpro Java

Risk Analysis&

Remediation

CompliantUser

Provisioning

EnterpriseRole

Management

SuperUserPrivilege

Management

Application Logic

SAPIGS

RTA

Non-Sap App

JDBC

JDBC

JDBC

GRC Access Control Component Matrix

Non-Sap App

Page 11: SAP GRC Access Control 5.3 - Master Guide-1

2 SAP GRC Access Control Overview

2.1 Software Component Matrix

February 2008 11

2.1 Software Component MatrixFour components make up SAP GRC Access Control:

Risk Analysis and Remediation

Enterprise Role Management

Superuser Privilege Management

Compliant User Provisioning

The following table describes software inter-compatibility by feature and version for AccessControl 5.3. For more details about software upgrade for all downrev versions see the SAPUpgrade Guide, and refer to the compatibility matrix, https://websmp205.sap-ag.de/ , locatedon SAP Service Marketplace.

Access Control 5.3 is independent of the underlying operating system and database. Theseapplications run on the NetWeaver platform and are automatically supported by NetWeaver.Compatibility information is subject to change.

2.1.1 Access Control 5.3 CompatibilitySoftware compatibility between Access Control and Virsa Compliance Calibator is shownbelow.

Access Control 5.3 Virsa Compliance Calibrator

AC 5.3 RiskAnalysis &Remediation

5.2NW04(s)

5.1 NW04 (s) 5.0 640 4.0 700 4.0 640 4.0 620 4.0 46C 4.0 46B

AC 5.3EnterpriseRoleManagement

Y

AC 5.3SuperuserPrivilegeManagement

Y Y Y Y Y Y

Access Control 5.3

AC 5.3CompliantUserProvisioning

Y Y Y Y Y Y Y Y

Page 12: SAP GRC Access Control 5.3 - Master Guide-1

2 SAP GRC Access Control Overview

2.2 Technical System Landscape

12 Access Control 5.3 Master Guide February 2008

2.2 Technical System LandscapeThis section contains the overall SAP GRC Access Control technical system landscapefollowed by separate individual landscapes for Risk Analysis and Remediation, CompliantUser Provisioning, Enterprise Role Management, and Superuser Privilege Management.

An overview of the SAP GRC Access Control technical landscape is shown below.

GRC Access Control Technical System Landscape

Web BrowserPresentation Server

User Interface Layer

Business Logic Layer

Non-Sap App

Technology Layer

SAP Netweaver 2004S

IGSSLDUME

RTA

RFC

Non-Sap App

RTA

RTA

SAP BWUDConnector

ReportingAnalyticsRTA

Risk Analysis& Remediation

•Performs Risk Analysis•Will Mitigate Risks

Compliant UserProvisioning

•Automated Work Flow

Enterprise RoleManagement•Central Role

Repository

SuperUser PrivilegeManagement

•SuperUser Access

Non-Sap App

Page 13: SAP GRC Access Control 5.3 - Master Guide-1

2 SAP GRC Access Control Overview

2.2 Technical System Landscape

February 2008 13

Risk Analysis and Remediation supports real-time compliance to detect, remove, and preventaccess and authorization risk by preventing security and control violations before they occur.

The technical system landscape for Risk Analysis and Remediation is shown below.

Risk Analysis and Remediation Landscape

ExecutiveAnalytics

SAP Oracle Legacy

ControlsManager

DataUnification

AlertMonitor

WorkflowEngine (AE)

LocalPersistence

RuleCache

RuleEngine

RuleLoader

Web Dynpro

AnalysisEngine

BI

BIVirsaAdapter

Externalsystems

AdapterFramework

VirsaCommonServices

Dashboards

Rules

Controls

Configuration

Audit Log

Violation Data

RemediationWorkflow ContextTransaction Log (File)Alert DataText Data (Transaction name,etc.)

Bex,BI Web App Designer

Superuser Privileged Management enables users to perform emergency activities outsidetheir roles as a “privileged user” in a controlled and auditable environment.

The technical system landscape for Superuser Privilege Management is shown below.

Superuser Privilege Management Landscape

SAP GUI Logon Firefighter Dash Board

SD FFId MM FFId FI FFId

Risk Analysis

WebDynpro Reports ABAP Reports

CC AnalysisEngine

AnalysisAdapter

XXX

SD FF Role MM FF Role

Page 14: SAP GRC Access Control 5.3 - Master Guide-1

2 SAP GRC Access Control Overview

2.2 Technical System Landscape

14 Access Control 5.3 Master Guide February 2008

Compliant User Provisioning automates provisioning, tests for SoD issues, and streamlinesapprovals to the appropriate business approvers to unburden IT staff and provide a completehistory of user access. The technical landscape for Compliant User Provisioning is shownbelow.

Compliant User Provisioning Landscape

SAP R/3

BAPIFramework

SAP JCOAdapters

• RTA AE DB

Data Access Object Layer

Presentation Layer (JSP)

Navigation Framework (UI)Http requests

Business Object Classes

Action Classes

Integration

RE

Framework Components

CC

Enterprise Role Management standardizes and centralizes role creation. The technicallandscape for Enterprise Role Management is shown below.

Enterprise Role Management

SAP R/3

BAPIFramework

SAP JCOAdapters

• RTA RE DB(Master data & Role info.)

Data Access Object Layer

Presentation Layer (JSP)

Navigation Framework (UI)Http requests

Business Object Classes

Action Classes

Integration

CC

AE

Framework Components

Page 15: SAP GRC Access Control 5.3 - Master Guide-1

2 SAP GRC Access Control Overview

2.3. Overall Implementation Sequence

February 2008 15

2.3. Overall Implementation SequenceThis section describes the implementation steps required in sequential order to install theGRC Access Control software application. A reference to the corresponding installationdocumentation and SAP Notes is also included.

2.3.1 PurposeTo install SAP GRC Access Control software use the steps described below. This tablecontains all available software components. However, to implement a specific scenario, youonly need a subset of available software components. For information about softwarecompatibility requirements, see section 2.1 Software Component Matrix.

For the latest component version and patch level requirements, see the Important SAP Notessection.

2.3.2 ProcessSAP GRC Access Control supports all operating and database software systems supportedby SAP NetWeaver. For more details, refer to the product availability matrix on SAP ServiceMarketplace at service.sap.com.

Implementation Sequence

Step Required Action Reference

1 Required Install NetWeaver 7.0Application Server (AS)SP12, (ECC 6.0, NW04S or2004S)

Seeservice.sap.com/instructions

2 Required Install Risk Analysis andRemediation

VIRCC00_0.SCA

3 Required Install Compliant UserProvisioning

VIRAE00_.0SCA

4 Required Install Enterprise RoleManager

VIRRE00_0.SCA

5 Required Install Superuser PrivilegeManagement

VIRFF00_0.SCA

6 Required Install Access Control RealTime Agent 5.3

One RTA connection isrequired. VIRSANH

Installation Guide – SAPGRC Access Control

7 Optional Install 2nd Access ControlReal Time Agent

VIRSAHR; VIRSANH andSAP_HR are required todeploy 2nd AC RTA.

8 Optional Install Enterprise PortalIntegration

VIREPRTA00_0.SCA

9 Optional Install Launch Pad VIRACLP00_0.SCA;NetWeaver Business Clientis required to deploy LaunchPad

Page 16: SAP GRC Access Control 5.3 - Master Guide-1

3 Solution-Wide Topics

2.3. Overall Implementation Sequence

16 Access Control 5.3 Master Guide February 2008

3 Solution-Wide TopicsShared services provided by SAP NetWeaver are required to run Solution Manager andSystem Landscape Directory. Refer to the current SAP NetWeaver Master Guide for moreinformation about these topics.

Page 17: SAP GRC Access Control 5.3 - Master Guide-1

Appendix A - Main SAP Documentation Types

A.1 Cross-Phase Documentation

February 2008 17

Appendix A - Main SAP DocumentationTypesThis chapter provides an overview of the most important documentation types that you needfor each phase of the SAP solution software life cycle, and a description of each book type.

Documentation types in the software life cycle

ImplementationImplementation

Master Guide

ConfigurationDocumentation Release Notes

ComponentInstallation Guide

ComponentUpgrade Guide

Upgrade Master Guide

OperationOperation UpgradeUpgrade

Solution ManagementGuide

Implementation Guide (IMG) Delta and Upgrade IMG

Security Guide

SAP Library

SAPterm

A.1 Cross-Phase DocumentationThe SAPterm database, SAP Library, and Implementation Guide cover topics spanning allphases of the SAP software life cycle. The Security Guide spans the implementation andoperation phases of the software life cycle.

SAPtermSAPterm is SAP’s terminology database. It contains SAP-specific vocabulary in over 30languages, as well as many definitions and glossary entries in English and German.

Target group:

Relevant for all target groups

Current version:

Located in the SAP Help Portal at help.sap.com Additional Information Glossary(direct Access) or Terminology (available as terminology CD), and in the SAP-System intransaction STERM

Page 18: SAP GRC Access Control 5.3 - Master Guide-1

Appendix A - Main SAP Documentation Types

A.1 Cross-Phase Documentation

18 Access Control 5.3 Master Guide February 2008

SAP LibraryThe SAP Library is a collection of function- and process-oriented documentation for SAPcomponents. The SAP Library also contains the Business Scenario Descriptions.

Target group:

Consultants, System Administrators, Project teams for implementations or upgrades

Current version:

Located in the SAP Help Portal at help.sap.com; also located in the SAP ServiceMarketplace at service.sap.com/ibc (only the Business Scenario Descriptions)

Implementation Guide (IMG)The Implementation Guide is a tool for configuring the SAP system to meet customerrequirements. Its structure and documentation are component-oriented.

Target group:

Consultants and Project teams for implementations or upgrades

Current version:

Located in the SAP menu of the SAP system under Tools Customizing IMG

Security GuideThe Security Guide describes the settings for a medium security level and offers suggestionsfor raising security levels. A collective security guide is available for the SAP NetWeavertechnologies like SAP Web Application Server (SAP Web AS). This document containsgeneral guidelines and suggestions about system security. Other technologies and individualapplications have a Security Guide of their own.

Target group:

Technology consultants, Solution consultants, and Project teams for implementations orupgrades

Current version:

Located in the SAP Service Marketplace at service.sap.com/securityguide

Page 19: SAP GRC Access Control 5.3 - Master Guide-1

Appendix A - Main SAP Documentation Types

A.2 Implementation Phase

February 2008 19

A.2 Implementation PhaseThe Master Guide, Component Installation Guide, and Configuration documentation withinSAP Solution Manager cover topics related to the implementation phase of the software lifecycle.

Master GuideThe Master Guide is the starting point for implementing an SAP solution. It lists the requiredSAP components and third party applications that are required for each Business Scenario. Itprovides scenario-specific descriptions of preparation, execution, and follow-up of animplementation. It also offers references to other documents, such as Component InstallationGuides and SAP Notes.

Target group:

Technology consultants, System Administrators, and Project teams for implementationsor upgrades

Current version:

Located in the SAP Service Marketplace at service.sap.com/securityguide

Component Installation GuideThe Component Installation Guide describes the technical implementation of an SAPcomponent, taking into account the combinations of operating systems and databases. Itdoes not describe any business-related configuration.

Target group:

Technology consultants, and Project teams for implementations or upgrades

Current version:

Located in the SAP Service Marketplace at service.sap.com/ instguides

Configuration Documentation in SAP Solution ManagerSAP Solution Manager is a tool with various functions, one of its main functions being theconfiguration of SAP solutions and Business Scenarios. It contains IMG activities,transactions, and so on, as well as documentation. Instead of the configurationdocumentation in SAP Solution Manager, there may be separate Business ScenarioConfiguration Guides in the SAP Service Marketplace for earlier shipments of the BusinessScenarios.

Target group:

Solution consultants, and Project teams for implementations

Current version:

Located in SAP Solution Manager, and in the SAP Service Marketplace atservice.sap.com/ibc

Page 20: SAP GRC Access Control 5.3 - Master Guide-1

Appendix A - Main SAP Documentation Types

A.3 Production Operation Phase

20 Access Control 5.3 Master Guide February 2008

A.3 Production Operation PhaseThe Solution Operation Guide documents requirements for the operation phase of the SAPsoftware life cycle.

Solution Operation GuideThe Solution Operation Guide is the starting point for operating an SAP solution. The guiderefers users to the tools and documentation that are needed to carry out various tasks, suchas monitoring, backup/restore, master data maintenance, transports, and tests. It also refersusers to other documents, for example the SAP Library, the Master Guide, and theComponent Management Guides.

Target group:

System Administrators, Technology consultants, and project teams for implementationsor upgrades.

Current version:

Located in SAP Service Marketplace at service.sap.com/instguides

Page 21: SAP GRC Access Control 5.3 - Master Guide-1

Appendix A - Main SAP Documentation Types

A.4 Upgrade Phase

February 2008 21

A.4 Upgrade PhaseThe documentation types needed for the upgrade phase of the SAP software life cycleconsist of the Upgrade Master Guide, Component Upgrade Guide, and Release Notes.

Upgrade Master GuideThe Upgrade Master Guide is the starting point for upgrading the Business Scenarios of anSAP solution. It provides scenario-specific descriptions of preparation, execution, and follow-up of an upgrade. It also refers to other documents, such as the Component Upgrade Guidesand SAP Notes. Instead of an Upgrade Master Guide, there may be several BusinessScenario Upgrade Guides or a Solution Upgrade Guide for earlier shipments of the BusinessScenarios of an SAP solution.

Target group:

Technology consultants and project teams for upgrades.

Current version:

Located in SAP Service Marketplace at service.sap.com/instguides

Component Upgrade GuideThe Component Upgrade Guide describes the technical upgrade of an SAP component,taking into account the combinations of operating systems and databases. It does notdescribe any business-related configuration.

Target group:

Technology consultants, and project teams for upgrades.

Current version:

Located in SAP Service Marketplace at service.sap.com/instguides

Release NotesRelease notes are documents that contain short descriptions of new features or changes inan SAP component since the previous release. Release notes about ABAP developmentsenable the SAP system to generate delta and upgrade IMGs.

Target group:

Consultants and project teams for upgrades.

Current version:

Located in SAP Service Marketplace at service.sap.com/ releasenotes and in theSAP menu of the SAP system under Help Release information.