Samsung Synopsis

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    CHAPTER-1

    INTRODUCTON

    1.1 GENERAL INTRODUCTION

    As this project deals with the CONSUMER ATTITUDEs towards Samsung

    television in Davangere city, it is better to know about the Influence of televisions

    (in general) on the people before starting the Project in particular .In modern age

    televisions can be considered to be the best entertainer of the people. From

    younger to older, everyone feels it pleasure in watching their desired program

    In recent days ,TV has almost become a basic necessity like food clothingshelter. It does mean that each and every family in our country possesses it. But to

    say that majority almost all families possess it. It has become such a wonderful

    thing in these days. Different sorts of program are just good for the kids Today

    there are different grades of televisions in the society such as Sansui, Onida,

    Samsung, and BPL. In this project an attempt is made to know about the

    CONSUMERs ATTITUDE towards Samsung TV in particular; regarding its price

    quality and others features influencing the public.

    1.2 SPECIFIC INTRODUCTION

    During the year 1980, the consumer electronics industry has made a rapid

    development in India because of installation of high power transmitters in different

    parts of country.

    In1959 the first televisions transmitter was installed .at that time All India

    radio was conducting innovation of television services center in Delhi .it takes a

    very short period to get converted into full fledged telecasting center. Afterwards it

    was de linked from All India radio. Now it works under control of Doordarshan.

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    At the initial stage the television covered only 30% of population around

    Delhi. When the Asian games were held in New Delhi the colour television was

    introduced by Government of India. There was a heavy demand for colour

    televisions; the Government of India imported 90000 kits colour television sets to

    meet the required demand at that time.

    During the year 1982 to 1984, the televisions were considered as one of the

    powerful communication media of government and it covered more than 70% of

    population.

    The demand was so greater that the Government gave permission to

    imported colour televisions. It was only later decided that there should be import of

    components and required sets should be assembled by big medium and small

    producers.

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    CHAPTER-2 RESEARCH DESIGN

    OBJECTIVES OF THE STUDY

    It is very important to know about the objectives of study in detail:

    1 factors affecting buyers behaviors 2 buyers ATTITUDE and expectation and post purchase feelings

    3 extent of ATTITUDE among its users

    4 brand loyalty among consumers

    5 reasons for purchase

    6 service given by dealers

    7

    competitive productknow changes to be made in future

    SCOPE OF THE STUDY

    The scope of the study is examine the CONSUMER ATTITUDE towards

    the quality, Price and other aspects of Samsung TV

    The area chosen for the study is Davangere city. It is an important business centre

    in Karnataka the survey is conducted on the CONSUMER ATTITUDE towards

    Samsung TV in Davangere.

    METHODOLOGY

    When we undertake the market research we have to information from both

    of the data like primary and secondary data

    Primary data is collected from survey done to the CONSUMERs through

    questionnaires and from dealers

    Secondary data is collected from newspapers websites magazines annual sales

    report journals etc

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    LIMITATIONS OF THE STUDY

    1 This research is meant only for Davangere city and it is difficult to draw all

    consumers opinion.

    2 Colour TV is costly so this TV will not be used by all communities and it is

    difficult to know opinion of the consumers.

    3 It is difficult for common man to know regarding technical aspects of TV.

    4 During the study attempts have been made to collect the relevant data

    5 Since some of the informations of marketing of Samsung TV of the firm

    are kept confidential

    CHAPTER SCHEME

    The First chapter entitled Introduction and design of study The researcher

    intend to deal with the importance Scope, objectives methodology and

    Limitations.

    The Second chapter entitled Consumer Behavior researchers intend to the

    deal with the introduction determinants of buyer behavior need of consumer

    behavior for TV

    The Third Chapter entitled Television Industry in India and a Snap shot of Indian Television History researchers intend to the deal with the growth for

    Televisions.

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    The Fourth Chapter entitled Company, Product And Distributors Profile

    researchers intend to the deal with introduction about the company growth and

    development present status of organization history of Samsung TV its corporate

    identity Samsung electronics and timeline and history its venture investments in

    research and development it also deals with the glimpse about dealer promotiontechniques and profile of study area.

    The Fifth Chapter entitled Survey Analysis and Interpretation researchers

    intend to the deal with introduction of survey and analysis of survey

    The last Sixth Chapter entitled Summary of Findings, Recommendations and

    Conclusions researchers intend to the deal with the results of survey

    recommendations to the dealers to improve its performance and the brief

    conclusion of the project.

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    CHAPTER-3

    COMPANY PROFILE

    INTRODUCTION ABOUT THE COMPANY:

    Samsung electronics is one of the largest manufacturers of home appliances

    and electronics. In fact, Samsung group of companies is the 14 th largest group of

    companies in the world.

    The Samsung Company was 1 st established in South Korea. The company has

    operations in more than 60 countries. It manufacturers and markets consumer

    electronics, telecommunication products and systems as well semi conductors andcomputers.

    GROWTH AND DEVELOPMENTOF THE-ORGANISATIONON :

    Samsung India electronics Ltd. has set up a manufacturing unit for colour

    TV at its 12-hectare complex at Noida. The production capacity of Noida factory is

    4,00,000 unit per annum, was set up with an investment of Rs.l9 crores. At Noida

    factory it also plans to set up facilities for refrigerators and room the total

    investment estimated for the projects is Rs. 260 crores.

    Apart from CTV the Samsung electronics product portfolio on India now

    comprises of 10 models of frost frees refrigerators. Six compact disk based audio

    system, two video CD models, three washing models, three

    micro waves oven models. Six still camera models. V.C.R. Cellular phones and

    also room air conditioners.

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    PRODUCT PROFILE AND DISTRIBUTORS PROFILE :

    Product profile :

    Some of the models of Samsung TV and their features are as follows.

    1. LCD Televisions :

    Imagine Samsung LCD TVs that reflects your unique style.

    LA 2055 Features 51 cm

    It is a 500:1 contrast ratio

    It has a 500 cd/m- high brightness.

    Unique dual purpose stand

    It has power stereo sound

    Connectivity : component, S-video,

    composite, PC

    MRP Rs.34,990/-

    2 LA40 MG 101 cm : Features

    It has DNIE TM [digital natural image engine]

    It has 1366 x 768 high resolution display

    5000:1 dynamic contrast ratioIt has 3D comb filter

    Connectivity; HDMI, PC, component, S-video AV

    It has brightness sensor which saves upto 50% energy.

    It has swivel stand

    LA40R7 (Brodeavx) MRP Rs. 1,39,000/-

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    3 LA46 M5 (115 cm) : Features

    DNIE TM (Digital natural image engine)

    1366 x 768 high resolution display

    SPVA panel (72% colour gamu coverage) (40/32 PVA)

    8ms fast response time

    Brightness sensor (saves upto 50% energy)

    3-D comb filter

    Connectivity: HDMI, PC, component, S-video AV

    178 wide viewing angle (40/32 170)

    LA46 M5 its MRP Rs. 2,50,000/-

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    DEALER PROFILE

    A Glimpse about the dealer:

    Eshwar TV and Radio showroom is an exclusive showroom of Samsung TV.

    The proprietor of this showroom is Mr.A. Shivananda. He is an authorizeddealer of Samsung, Onida, Sony, Shapr and Haier.

    Mr. A. Shivanand started running this showroom for 15 years. It is located

    near Jayadev Circle, Davangere.

    This showroom contains a lmost all electronic devices such as TV, DVDs,

    VCDs player, Walkman, Refrigerator, etc. In this showroom there are about 12

    workers. The annual sales of Samsung TV for 2004-05 was about 1200 sets.

    Advertisements:

    The advertisements media used by dealer for the purpose of promotion is are

    as below:

    1. Indoor advertisement like local news paper and televisions.

    2.

    Outdoor advertisement like posless, printed display etc.Sales promotion:

    The sales promotion activities by dealer aimed at reaching the consumer are

    as below

    1. Price off offers

    2. Consumer premiums

    3. Buy and get free offers

    Festival special offers etc.

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    Profile of study area:

    Davangere is a place which is located in heart of Karnataka state. It is

    situated between 1428 north latitudes and 7556 east longitude. The total, areas is

    over 4600.59 kms. Previously the city has regarded as Manchester of Karnataka

    , as there are many cotton mills, but today is are regarded as Oxford ofKarnataka because there are plenty of professinoal colleges and edu cational

    institutes. It has medical, Dental, Engineering, Management colleges etc.

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