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SAMSUNG SMARTCAMUser Manual SNH-1011N
0678 !
SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMS
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC NOTE:
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT.
SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE
EQUIPMENT.
Operational Description
The operational description shall fulfil the requirements of Rule Part 2.1033(b)(4). The rule
part requires, "A brief description of the circuit functions of the device along with a
statement describing how the device operates. This statement should contain a
description of the ground system and antenna, if any, used with the device".
The above requirement has been further interpreted by the FCC to mean that the
description shall:
a. be an operational or technical description of how the device operates, is modulated
and meets requirements;
b. describe the EUT completely. What is it (in plain English as well as technical terms)?
Give a clear, concise functional description of device operation.
c. always describe the signal, such as modulation type, pulse repetition rate, signal type
and information being sent. Describe all modulation types and all data rates.
Instructions & Warranty
The manufacturer is not responsible for any loss or radio/TV interference caused by
unauthorized modification of the product.
Such modification will void the warranty of the product as well as the user’s right of use.
WARNING
• The product must be assembled and installed by an adult.
• Before using, read all instructions on this manual thoroughly and follow operational
instructions, warnings on this manual and printed on the product.
• To avoid entangled power cord, do not place it around the baby bed or other infant
furniture. Keep this product and its power cord out of children’s reach.
Copyright
©2014 Samsung Techwin Co., Ltd. All rights reserved.
Trademark is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their
respective company.
RestrictionSamsung Techwin Co., Ltd shall reserve the copyright of this document. Under no
circumstances, this document shall be reproduced, distributed or changed, partially or
wholly, without formal authorization of Samsung Techwin.
DisclaimerSamsung Techwin makes the best to verify the integrity and correctness of the contents
in this document, but no formal guarantee shall be provided. Use of this document
and the subsequent results shall be entirely on the user’s own responsibility. Samsung
Techwin reserves the right to change the contents of this document without prior notice.
Samsung SmartCam
User Manual
• Especially, the power cord should be installed carefully while keeping it out of
children’s reach.
• Never use the product near bath tub, sink, washing machine and in wet basement to
avoid moisture.
• The product is designed for indoor use.
• The product is not designed for medical monitoring, and requires a grown-up’s
protective supervision on its use.
• To avoid overheating of the product, do not expose the product to direct sunlight; do
not install or use near a heat source such as heater, radiator, cooking devices (ex:
electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).
• Make sure to keep ventilated while using the product.
Avoid pillar or furniture that may block ventilation, when installing the product.
• Make sure to use the power adaptor provided. If used with unidentified adaptor, it
may damage the product. The power adaptor must be used with regular household
electric supply.
• Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.
• Be warned and never hold the cable’s stripped part when connecting / disconnecting
the adaptor to/from the wall outlet.
• To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.
• The product’s servicing is allowed only to authorized Samsung Techwin’s service
personnel.
• When using the product for children’s care, be careful to keep the product out of
children’s reach.
• The product partially contains component which might cause respiration difficulty.
Accessories and small parts of the product should be stored keeping out of children’s
reach.
• The product is not designed to replace responsibility of human supervision on
children.
• The product is not equipped with device of immediate notification to adult with
accidental/sudden children‘s move; it requires periodic checks and human
supervision.
• This appliance and its antenna must not be collocated or operation in conjunction
with any other antenna or transmitter. A minimum separation distance of 20 cm must
be maintained between the antenna and the person for this appliance to satisfy the
RF exposure requirements.
Contents
GETTING STARTED
Features ……………………………………………………… 4
What’s Included ……………………………………………… 5
Getting to know your Monitoring system …………………… 6
INSTALLATION & NETWORK CONNECTION
Installation …………………………………………………… 8
Network Connection and Settings …………………………… 13
MONITORING
Registration …………………………………………………… 16
Live Video …………………………………………………… 21
Setup ………………………………………………………… 23
Event Alarm ………………………………………………… 30
Information …………………………………………………… 30
APPENDIX
Specifications ………………………………………………… 32
Troubleshooting ……………………………………………… 35
4 · English
Features 4
What’s Included 5
Getting to know your Monitoring system 6
Power Supply 7
Network connection 7
01GETTING STARTED
• Easy to install - With the help of WPS (Wi-Fi Protected Setup), wireless sharing and easy
connection are enabled.
- Simply visit the home page (www.samsungsmartcam.com) and download and
install the program without a separate installer program.
• Remote monitoring - Whenever and wherever if you are in the Internet enabled environment, remote
monitoring is ready for you.
- PC, laptop or smart phone can be used for monitoring.
• Real-time alarm - When a motion and sound are detected, your smartphone will generate real time
alarms.
• Cloud Storage - Upload the event video and images to the user’s Google Drive (video) or Picasa
(images) account automatically.
- Anytime anywhere you can enjoy the video and images stored in the cloud
storage.
• Two-way Audio - With the built-in speakers and microphone, you can make Two-way
communications.
However, it is available only with the smart phone. (Not applicable to the PC or
laptop computer.)
• SNS (Social Networking Service) Alarm supported - Provide the event alarm (message, video, image) via Google Drive, Picasa or
Twitter.
- Share special video footage and images with your friends.
• IR LED - In a low contrast scene, you can use IR LED for the monitoring purpose.
Features
5
01
Getting Started
What’s IncludedCheck for components when opening the product package.
Camera & Bracket body Power Adaptor Network Cable Quick Start Guide
Warranty Card GPL Lisence Double Sided Tape Tapping screw
Plastic anchor
n ` Please save the packaging. You will need the serial number later to register the camera.
6 · English
Getting to know your Monitoring system
Camera Lens
Built-in IR LEDs for night vision
Power / Wi-Fi status LED
Luminance Sensor Detects light levels where the camera is placed.
Night vision mode changes according to detection
result.
Built-in Mic
DC IN 5V
SAMSUNG SMARTCAM
NETWORK
RESET
DC 5V Power Input
Network portUsed if WPS is not supported on the Wireless
Access Point or if you do not have a Wireless
Access Point
Built-in speakerProduces sound transferred from a smart phone.
Reset buttonResets the camera settings to the default.
Press and hold for about 5 seconds to reboot the
system.
WPS buttonUsed to pairing the camera with the Wireless Access
Point.
7
01
Getting Started
Power Supply
Plug-in the camera power adapter to the wall outlet and connect the camera as
shown.
n ` Make sure to use the provided power adaptor. Otherwise, the product may not operate
properly.
` It will take about 1min for the camera to boot-up completely.
` When the boot-up is complete, the power LED color will change from red to blue.
Network connection
Connect the provided network cable to the camera’s network terminal.
For further details on network configuration, refer to “Network Connection and Settings”. (Page 13)
LED status LED indicator shows operational status with colors.
Refer to table below for detailed meaning of the LED indicator.
Color StatusRed Booting up
Red Blinking Booting completed / Establishing network connection
Blue Blinking Pairing WPS (0.5 seconds) / In Network Setting (1 second)
Blue Local connection established
Green Connection to server completed / Normal operation
Magenta Updating firmware
DC IN 5V
NETWORK
SAMSUNG SMARTCAM
RESET
UNLOCK◀▶ LOCK
8 · English
Installation 8Precautions 8
Wall Mounting Using Double-sided adhesive tape 9
Wall Mounting with Screws 11
Desktop mounting 12
Network Connection and Settings 13Precautions 13
Connecting via network cable 13
Connecting via Wi-Fi without WPS feature 14
Conneting using Wi-Fi WPS feature 14
02INSTALLATION & NETWORK CONNECTION
Precautions
1. Install the camera in a place where the Wi-Fi signal can be reached and
without interference.
2. Keep it away from humidity such as around the humidifier.
3. Keep it away from direct sunlight, strong light or dust; install it in a place with
clear view.
4. Do not install it in a place where there are a lot of obstacles.
5. Keep the lens clean at all times.
Wipe off the dust with a soft cloth.
6. Switching between day and night time is done according to detection result
of the luminance sensor on the left side.
Installation
9
02
Installation & Network Connection
Wall Mounting Using Double-sided adhesive tape
Separating the wall-mount bracket
1. Press and hold [PUSH TO RELEASE] on the left side of bracket and turn the
bracket counterclockwise to separate it.
n ` You may turn the bracket body counterclockwise without pressing the [PUSH TO RELEASE].
Assembling
1. Take out tape for wall mounting from the zipper bag.
2. Remove the rectangular protective film from
the adhesive tape and attach it to the
bottom of the wall-mount bracket.
3. Hold the adhesive tape's holder and remove the protective film, and attach it
to the desired spot of the wall-mount bracket while making the [▲ TOP]
marker point upwards (direction of 12 o’clock).
n ` The tape will lose adhesiveness if used once, do not re-use.
` Before attaching tape, clean dust / water / oil off the wall-mount bracket’s adhesive
spot for better result.
TOPTOP
TOP
UNLOCK ◀ ▶ LOCK
10 · English
4. Run the provided adaptor wire through the
groove prepared on the wall-mount bracket.
n ` Match adaptor’s plug part to the direction of 12
o’clock.
5. Arrange the wire by using two grooves on the body bracket.
n ` Make both body bracket’s [UNLOCK LOCK] and wall-mount bracket’s [▲ TOP] marks
face the same direction.
6. Fix the body bracket by turning it clockwise until it clicks.
7. Connect the adaptor’s plug to the power
terminal on the camera’s rear side.
n ` When done, remove the protective film from
the lens.
RESET
DC IN 5V
NETWORK
SAMSUNG SMARTCAM
UNLOCK ◀ ▶ LOCK
Grooves on the
body bracket
TOP
11
02
Installation & Network Connection
Adjusting the Angle
1. Adjust the camera’s shooting angle as
appropriate.
n ` Do not put excessive force. Otherwise, it may
cause damage to the camera.
2. Turn the part shown in the figure clockwise to
lock the bracket’s ball hinge and fix the
shooting angle.
3. Turn it counterclockwise to unlock the ball
hinge and adjust the shooting angle.
J ` Turning the camera counterclockwise while the
bracket body is locked may turn the bracket knob
too, and fail to fix it. In such cases, turn the
bracket knob clockwise.
Wall Mounting with Screws
n ` For more information about step of Separating the wall-mount bracket, refer to “Wall Mounting Using Double-sided adhesive tape”.
Assembling
1. Take out screws (M3xL20) and Anchor (Φ5x25) from the zipper bag.
2. On a wooden wall, use screws to fix the
wall-mount bracket as shown in the figure.
Place the wall-mount bracket on the desired
spot while setting its [▲ TOP] mark towards
direction of 12 o’clock and fasten screws
through the 4 holes using screwdriver.
3. If fixing on a concrete wall, use screws and anchors to fix wall-mount bracket.
First, mark on the wall as shown in the figure below.
UNLOCK ◀ ▶LOCK
UNLOCK ◀ ▶LOCK
Bracket knob
TOP
12 · English
Desktop mounting
n ` For more information about step of Separating the wall-mount bracket, refer to “Wall Mounting Using Double-sided adhesive tape”.
Assembling
1. Assemble body bracket and wall-mount bracket while matching the [▼] and
[▲] marks.
2. Turn the body bracket clockwise until it clicks, use the groove on the body
bracket.
3. Connect the adaptor’s plug to the power terminal on the camera’s rear side.
4. Use drill bit of 5mm diameter and drill on the
marked positions, drill to have 3 cm depth
holes. Clean the holes after drilling.
J ` Be careful not to get injured while drilling.
5. Insert an anchor for each hole. Fully insert
anchors by hammering lightly the anchor
head with a hammer/rubber hammer.
6. Place the wall-mount bracket on the desired
spot while setting its [▲ TOP] mark towards
direction of 12 o’clock and fasten screws
through the 4 holes using screwdriver.
n ` For further steps, refer to the instructions for
“Wall Mounting Using Double-sided adhesive tape”.
DC IN 5V
NETWORK
SAMSUNG SMARTCAM
RESET
UNLOCK◀▶ LOCK
13
02
Installation & Network Connection
Precautions
• The wireless network access may fail, depending on the communications
environment.
• For details about the network settings and password, contact your network
administrator or service provider.
• For a specific Internet service requiring user authentication, you may not access
the service. If this is the case, contact the service provider.
• Do not access the unauthorized network.
• The farther the distance from the Wireless Access Point, the longer time the
network connection may take.
• If you fail to access the selected wireless network, try a different Wireless
Access Point to make access.
• For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
• If the camera is connected to a multiple-Wireless Access Point network
environment, some video packets may be lost, depending on the network traffic
load.
• According to the network policy (blocking UDP) of the service provider, the video
transmission can be limited to 7 minutes.
For more details, refer to the descriptions on page 23, <Relay Mode>.
• In addition to the above two situations, you may encounter a network delay or
interruption due to the network conditions.
• Some hubs can have compatibility issues.
Network Connection and Settings Connecting via network cable
If you do not have a Wireless Access Point, you must connect the camera using
LAN cable directly to your home router.
1. When you apply the power, the power status LED is lit red, and it will change
to red blinking when the booting is completed.
2. Connect the network cable to the camera and to the home router as shown
below.
3. The status LED will become steady blue once the camera is connected to
the router. (may take up to 30sec).
If the status LED (blue) is not lit, repeat steps 2 through the end and check it
again.
4. The status LED will became steady green once the camera is connected to
server.
n ` It is recommended to set the router to DHCP(Dynamic Host Configuration Protocol)
server.
If you want to use static IP address, please refer to <Wired Network> on page 24.
` If the router’s UPnP is not set, then you might be connected in relay mode.
The settings may differ depending on the connected Broadband Router model.
For more information, refer to the user manual of the applicable router.
DC IN 5V
SAMSUNG SMARTCAM
NETWORK
RESET
Internet Service
<Modem>
<Hub>
OR
14 · English
Connecting via Wi-Fi without WPS feature
If you want to connect the camera using a non-WPS Wireless Access Point,
change the network setting to Wire and try the wireless network.
1. When you apply the power, the power status LED is lit red, and it will change
to red blinking when the booting is completed.
2. Use the network cable (LAN cable) to connect the LAN port of the unit to the
LAN port of the Wireless Access Point.
3. Register and select the camera according to guide of 03. Monitoring.
4. Set your wireless network environment using the guideline <Wireless Network> on page 25.
n ` When the wireless network settings are completed, remove the LAN cable.
` If you fail to connect to the Internet service, contact the service provider for details.
Conneting using Wi-Fi WPS feature
What is WPS?
WPS enables to make connection between the camera and the Wireless Access
Point with a simple click of the button.
1. When you apply the power, the power status LED is lit red, and it will change
to red blinking when the booting is completed.
2. Press the WPS button on the camera for 1sec.
Press the WPS button on the Wireless Access Point within 2min.
3. The Wi-Fi status LED will become steady blue once the camera is connected
to the Wireless Access Point. (may take up to 30sec).
If the Wi-Fi status LED (blue) is not lit, repeat steps 2 through the end and
check it again.
4. The Wi-Fi status LED will became steady green once the camera is
connected to server.
DC IN 5V
SAMSUNG SMARTCAM
NETWORK
RESET
Internet Service
<Modem>
<Wireless Access Point>DC IN 5V
SAMSUNG SMARTCAM
NETWORK
RESET
RESET
WPS Button WPS Button
<Modem>
<Wireless Access Point>
Internet Service
Wi-Fi Indicator LED
15
02
Installation & Network Connection
n ` If the Wireless Access Point do not support WPS or you do not have wirelss router,
please go to Wired Connection.
` If no WPS button is displayed or visible on the display, see the Wireless Access Point’s
manual or contact the manufacturer of your Wireless Access Point for technical
assistance.
` On some routers, you may need to log in to the web interface and click on an
on-screen button to activate the WPS feature.
` If you fail to connect to the Internet service, contact the service provider for details.
16 · English
Registration 16Web browser requirements 16
Starting SmartCam 16
Live Video 21Monitoring options 22
Setup 23Basic Info 23
Network 24
Time 26
Alarm & Notification 26
Alarm Schedule 29
Event Alarm 30
Information 30My Account 31
Support 31
03MONITORING
Once you register the product with the site, you can monitor the camera video on
the PC or laptop computer.
Web browser requirements
Windows Mac
Windows XP, 7 supported
- Internet Explorer 9 or higher
(The 64-bit is not supported.)
- Firefox
- Chrome
MAC OS X Lion or higher is supported
- Safari
- Firefox
- Chrome
Starting SmartCam
1. From your PC, launch your web browser.
2. Go to http://www.samsungsmartcam.com.
3. Select preferred language.
4. Click <Sign up> or <Starting SmartCam>.
Registration
17
03
Monitoring
❖ Plug in installation
You need to install your plug in to automatically search for cameras connected to
the network and view the video in your camera.
n ` If you login or click <Starting SmartCam> in a PC where the plug in is not installed,
the installation message window will pop up.
` When you install the plug in, the web browser will be terminated and you need to
launch it again.
1) Click <Download Plug-in>, run the setup file.
For Windows
2) Click <Next>.
3) Click <Install> to begin the installation.
4) Installation has completed.
18 · English
For Mac
2) Click <Continue>.
3) Click <Install>.
4) Enter password, and click <Install Software>.
5) Installation has completed.
19
03
Monitoring
6. According to the network connection and setting, click <Next> when the
camera LED turns into green.
7. Select the serial number of the camera to be added from the camera search
list.
If the camera is not found, enter the serial number manually.
8. Click <Next>.
n ` Serial number can be found the label on the side of the packaging or on the rear of the
product.
` The computer and the camera has to be on the same network router to auto detect
the cameras.
5. Enter the requested information, and click <Sign Up>.
• ID : Create user ID between 8 to 14 alphanumeric character.
• Password : To strengthen security, create a password with a combination
of special characters, numerals and English letters.
J ` Length and other restrictions of password.
- A combination of English letters/numerals/special characters: 8 digits or more
- A combination of English letters/numerals: 10 digits or more
- The password must not be identical to your ID.
- No simple repetitive pattern must be used.
e.g., 1212abab,azxsazxs
- You cannot use 3 or more consecutive letters.
e.g., 1234, abcd
- You cannot use 4 or more consecutive qwerty keyboard letters.
e.g., asdf, 7890
- You cannot use any letter 3 consecutive times.
e.g., !!!!, 1111, aaaa
• Confirm Password : Please enter the password again for confirmation.
• Name : Enter the user name.
• E-Mail : Please make sure you enter correct email address as you will have
to use the email address to receive temporary ID/password when you lost
your user ID or password.
20 · English
9. Create <Camera Name> and <Camera password>.
10. Click <Next>.
n ` The camera password is used to block the unauthorized access to your camera.
` Create camera password using alphanumeric characters between 1 to 8 without any
space.
11. After adding the camera, click <Yes> in the wireless network setup pop-up
window.
12. Select your Wireless Network from the list.
13. Enter the password of your Wireless Network and click <Next>.
n ` If your Wireless Network is hidden, select <Other Wi-Fi Networks (not listed)>.
` Select <Display password> to display the password.
14. Click <OK>.
21
03
Monitoring
1. Select a camera from the camera list at the upper left hand of the screen.
n ` The gray icon indicates the camera is inactive so you cannot monitor it right now.
2. Enter the camera password and click <OK>.
n ` Check <Remember> to connect the camera without entering the camera password.
` If you want to change the Camera password, please refer to <Basic Info> on page
23.
3. Live video will be displayed on the screen.
Live Video15. Unplug the network cable from the camera and the router.
16. Click <Finish> if the <Finish> button is activated.
17. Once the camera is successfully registered, you can check the camera in the
camera list.
22 · English
Monitoring options
Item Description
� Default Camera Set the default camera to monitor in the camera list.
b Delete Camera Delete the registered camera.
cCancel remembering camera password Cancel remembering the camera password.
Item Description
� Night Vision
If Night Vision is set <ON>, it will automatically switch to black
and white mode in the dark condition and then the IR lamp will
automatically operate.
If Night Vision is set <OFF>, it does not switch to night vision mode
and it will operate in color mode.
� Flip You can flip over the video image.
� Capture Image Saves a picture of current live image you are viewing.
� Network Speed
Set the network speed (low/mid/high).
` If the bandwidth provided by your internet service provider is
smaller than the recommended value, then the video might get
fuzzy or temporary disconnections or delays in the live video may
be caused.
� SoundWhen enabled, you can hear what’s happening around the camera.
` Some internet service providers do not support audio outputs in
relay mode.
� Full screenEnlarges current video to the maximum size of the monitor.
` Supported by Internet Explorer only.
Brightness You can adjust the brightness of the screen image.
Hide/unhide detailed menu Click on the [ ] icon to unhide or hide detailed setting menu.
� Audio
Adjust the volume of the built-in microphone and speaker of the
camera as appropriate.
If you set the microphone to '0', you will not hear the sound from the
live video and it is not recorded by the alarm of Google Drive or Picasa.
Note that the Two-way audio transfer function is available only with the
smart phone application.
�
�
�
��
�
�
b c�
23
03
Monitoring
❖ Network Speed
Profile Name Resolution Frame rate Recommended bandwidth
Low Speed Network VGA 5 fps 768Kbps
Mid Speed Network VGA 10 fps 1Mbps
High Speed Network VGA 30 fps 2Mbps
n ` What is relay mode?
If the network condition is unstable, the camera cannot make a normal connection
(P2P), so it will set up a connection in relay mode. In this case, you will see the video
for the first seven minutes only.
` Relay mode is added feature where the video from the camera is transmitted to
Samsung server then retransmitted to the user's computer.
` If you have trouble connection to the camera, visit "http://www.samsungsmartcam.
com", go to support page, and refer to “Troubleshooting” on it.
` It is recommended to use one browser at one time.
` The Night Vision video produces a different visibility according to the distance between
camera and subject.
Setup Basic Info
Item Description
� Serial number You can confirm the serial number.
b Camera password Click the <Modify>, you can change the Camera password.
Enter the current private Key, and type a new Camera password.
c Camera Name Click the <Modify>, you can change the camera name.
� Firmware Version You can check the current version and the latest version of your
camera S/W.
�bc
�
24 · English
n ` If you change the camera password, you will be logged out and return to the camera
password input page.
` Keep the camera password in a safe place as it is used for viewing the live screen of
the camera or for changing the display settings.
❖ Firmware update
If the currently used S/W is not of the latest version, update it.
If you are using the latest version, then the firmware will not be activated.
1) Click <Firmware>.
2) Click the < > icon to update the firmware.
3) When the firmware update is finished, the camera will reboot.
n ` If you want to update the firmware, it is recommended to use a wired network
connection.
` If the power goes off during updates, it may not operate properly.
` The duration of the firmware update depends on the size of the firmware file and the
network connection speed.
Network
Item Description
� Dynamic IP Address If you select <Dynamic IP Address>, the IP address will be obtained
automatically.
b Static IP Address You must manually provide the information of: IP address, subnet
mask, gateway, DNS server address.
<Wired Network>
b
�
25
03
Monitoring
n ` If any of the manual settings is wrong, the network settings will not be applied.
` If you have both cable and wireless network connections simultaneously, the cable
network connection is prioritized.
` Press WPS to set the network connection to Wireless regardless of the current network
settings. When the system reboots, it will switch to Cable if the cable network
connection is already established.
` If you switch from the current wireless connection to the cable connection, the network
will switch to cable connection accordingly.
` For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
Item Description
�Wireless On/Wireless Off
You can select to activate or deactivate the wireless network
connection.
b AP (Access Point) list You will see a list of APs (Access Point) available. Select a desired one
from the list of APs (Access Point).
cAP (Access Point) password
If you select a secured AP (Access Point), you must enter the
password before you can access the network.
For the password, contact your network administrator.
� Hidden SSID If your SSID is hidden, select the type of security you have. Enter the
name of the SSID and the password.
n ` If you select a non-secured AP (Access Point), you just can access the network without
providing a specific password.
` If you entered a wrong password, you cannot access the network whatsoever.
` When the wireless network settings are completed, remove the LAN cable. If you do
not remove the LAN cable, the wireless network will not be available.
<Wireless Network>
�
�
b
c
26 · English
Time
Item Description
� Time Confirm the camera's time.
b Time Zone Select your region.
c Display Time Select the time format displayed in time setting.
� Automatic Time It sets camera's time automatically.
� Daylight Saving Time Check this option if you live in a country or region where DST(Daylight
Saving Time) is applied.
n ` The time will synchronize with the NTP(Network Time Protocol) server automatically.
` For this, Internet connection is required.
` You need to set the timezone correctly to obtain the exact time setting.
` The time displayed without Internet connection may not be accurate.
Alarm & Notification
Camera has ability to send event notifications when motion or audio is detected.
Item Description
� Alarm notification
You can set motion or audio alerts. Sensitivity level can also be set.
The higher the sensitivity, the more accurate motion and audio events
can be detected.
` If you want to send alarms to Google Drive/Picasa/Gmail when an
event occurs, login to your Google account.
n ` In the following case, it may fail to derive the proper results for basic events and
motion detection.
- The object color or brightness is similar to the background.
- Multiple movements continue occurring at random due to a scene change or other reasons.
- A fixed object continues moving in the same position.
- An object hides other objects behind.
- Two or more objects overlap or one object divides in multiple portions.
- A moving object comes close to the camera.
c
��
b
�
�
27
03
Monitoring
<Picasa> NotificationAutomatically uploads a image to your private Picasa account.
1. Select the Google.
2. Enter your Gmail address and password.
3. Click <Save>.
4. Check <Use> of Picasa.
n ` If your Google email ID and password are saved, check the use of Picasa only.
` Refer to the policy of Picasa for the maximum number of uploaded images.
<Send alarms> NotificationThe event alarm is sent through Gmail.
1. Select the Google.
2. Enter your Gmail address and password.
3. Click <Save>.
4. Select <Use> of “Send alarms”.
5. Enter your email address to receive the notification e-mail and click <Add>.
Now, the receiver full email address will be shown in the List Box. If you want
to register more than one email address, you can just repeat the same
procedure.
n ` If your Google email ID/password are saved, only check “Send alarms”.
` If the email address for the recipient entered is incorrect, event alerts will not be sent.
` Even if you entered a correct google account ID, if the ID/password confirmation pop
up window appears, click on <Go to the google page.> and check the google
account.
<Receiver email address>
28 · English
<Google Drive> NotificationAutomatically uploads 30 second clip to your private Google Drive account.
1. Select the Google.
2. Enter your Gmail address and password.
3. Check <Use> of Google Drive.
4. Click <Authentication requests.>.
5. Log onto the Google account.
6. Click <Agree> for authority of request for the Samsung SmartCam
application.
7. Copy the code of the autnority request web page, and paste on the camera page.
8. Click <Apply>.
n ` It is advisable to create and use one Google Drive account for each camera.
` Even when you have set the Google Drive alarm, the video will not be transferred if the
event alarm is not set to Enabled (see page 26).
` If a continuous motion is detected or the audio alarm occurs, the camera can
recognize the next event only after the uploading to Google Drive is completed.
(In other words, it does not recognize any event until the Google Drive upload is
finished.)
<Twitter> NotificationWhen an event is detected, the notification message is sent to the user’s Twitter
account.
1. Select the Twitter.
2. Click <Request URL>.
3. Click <Access Twitter>.
Twitter web page will pop-up for authorization.
4. Enter your Twitter user ID and password.
5. Click on <Authorize app> to get the Access Token.
6. You will see the pin number generated. Copy the pin numbers and go back
to the camera page and paste the pin numb er in the Access Token section.
7. Click <Apply>.
n ` The alarm notification will be sent to the specified user account via Twitter.
29
03
Monitoring
Push alarm Notification The push alarm is provided through the web viewer and mobile app in which the
camera is registered.
• If this is set to enable, the video and image link recorded in Google Drive and
Picasa will be transferred to the listed friends in real time in the event of an alarm.
• The video/image alarm will be transferred only if you have set the Google Drive
and Picasa enabled. Otherwise, no alarm will be triggered.
• You will have no video displayed if you don’t have any Google Drive ID and
access a private content.
• Even when you access the Google Drive site, no video will be played automatically.
Be sure to click the Play icon to play a video.
If you fail to play the video, log into the Google Drive site and install Flash Player and try
again.
• The Push alarm list will have user IDs registered at the Web site (www.
samsungsmartcam.com). When an alarm occurs, the Push alarm will be notified
to the respective smart phones via the Web site.
Alarm Schedule
Set the desired time to activate alarms for the selected time period.
Item Description
� Only Scheduled Time Check if an alarm occurs at a specified day of the week for a specified
time period.
b Always Alarm function always operates.
b�
30 · English
InformationEvent Alarm You can check the event alarm that occurred.
Item Description
� Delete by dates Delete all the event alarms on the date.
b Play Video Select an event and double click on it.
c Delete All Delete all the event alarms for thirty days.
� Display Events Displays the number of events occurred in the 30 day list.
� Arrange by types Arrange the event list by event types.
n ` To check an event alarm, log into the Google account first.
` Even if you delete the event in the event alarm page, the event in Google Drive or
Picasa will not be deleted.
` The video file may not be played immediately according to the Google Drive policy.
b
�
c�
�
31
03
Monitoring
My Account
n ` If you want to change the member information, click on <Account>. Select the item
(password, or email address) and enter your information.
Support
You can download the Samsung SmartCam mobile app and user guide.
32 · English
Specifications 32Specifications 32
Product Appearance 34
Troubleshooting 35
04APPENDIX
Item Description
Video
Imaging Device 1/5" 3M CMOS
Effective Pixels 2,048(H) x 1,536(V)
Scanning System Progressive
Synchronization Internal
Lens
Focal Length (Zoom Ratio) 2.87mm
Angular Field of View (D/V/H) 65.1°/ 42.9°/ 54.1°
Min. Object Distance 300mm ~
Focus Cotrol Fixed
Zoom Movement Speed Not Support
Lens Type 3 Plastic lens
Pan / Tilt / Rotate
Pan Range -15°~15° (Manual)
Tilt Range 0°~120° (Manual)
Specifi cations
Specifications
33
04
AppendixItem Description
Operational
On Screen Display (Web Browser,
Local page)English, French, Germany, Spanish, Taiwan, Korean
Day & Night Auto(Infra-red Cut Removable), Color, B./W (850nm), 5m
OS Linux
Audio Detection Support
Motion Detection Video Motion Detection
White Balance Auto
Digital Zoom Not Support
Flip / Mirror Yes
Network
Ethernet RJ-45 (10/100BASE-T)
Wireless Wi-Fi 802.11 b/g/n
WPS (Wi-Fi Protected Setup) Support WPS Button
Video Compression Format H.264, MJPEG
Resolution 640x480, 320x240
Max. Framerate 30fps (640x480)
Video Quality AdjustmentH.264: Compression Level
MJPEG : Quality Level Control
Streaming Capability Multiple Streaming (Up to 4 Profiles)
Audio Compression Format G.711
Item Description
Audio Communication 2-Way (Built-in Microphone, Speaker)
ProtocolTCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP, HTTP, TCP, UDP,
STUN, XMPP, SIP, uPNP, ICE, SNTP, IPv4, ICMP
Streaming Method Unicast
Max. User Access 5 users at Unicast Mode
Web Viewer
Supported Browser :
Windows XP, 7 (Internet Explorer 9 or higher, Firefox, Chrome),
MAC OS X Lion (Safari, Firefox, Chrome)
Mobile application supportiPhone 4/5, Galaxy S2/S3 (Recommended Smartphone)
iPad 2/3, Galaxy Note 10.1 (Recommended Tablet PC)
Environmental
Operating Temperature / Humidity 0°C ~ +40°C (+32°F ~ +104°F)/ ~ 80% RH
Electrical
Input Voltage / Current 5V DC / 2.2A
Power Consumption Max. 7W
Indication 1 LED (Power, Status, Link)
CPU & Memory TI DM365 (216Mhz), SDRAM : 256MB, NAND : 128MB
Mechanical
Color / Material White/Plastic
Dimension (WxHxD) 54 x 90 x 30.07 mm (w/o Bracket)
Weight 140g
34 · English
Product Appearance
54
90
114
35
04
Appendix
If you encounter a problem with your system, see the table below to solve the problem
as quickly and easily as possible. Please follow the instruction below:
Troubleshooting
Problem Action
I forgot my user ID/
password.
- Move to “Log-in page Forgot your ID/Password?”, and enter the
registered e-mail address to which we will send you the user ID and/or a
new password.
It can be spammed out depending on the policy of the email server.
After logged in, it is advisable to change the temporary password provided.
Camera is not
connected to the
wireless hub.
- If the camera's wireless internet indication LED goes off too often, then it
means that the camera installation location is not optimal for the wireless
internet environment, so in this case, locate the camera close to the wireless
hub and try to connect again.
- Check the password for the wireless hub and try again.
After logged in,
I failed to register the
camera.
- Check that the serial number entered matches the label on the back of the
camera.
- Enter the correct password for the camera registered again and try to
register the camera again.
- Check the camera LED to see if it is green. If not, then check the network
connection.
- If you are still unable to register the camera after this, then reset the camera
to factory settings and begin again.
(If you want to reset to factory settings, press and hold the initialize button
on the back for 5 sec. Once initialized to factory settings, the camera will
be restarted.)
Problem Action
The camera is
registered, but is not
ready for network
connection.
- Check if the front LED on the camera turns on.
- If the wireless LAN LED turns off, follow the applicable instructions to make
the wireless LAN connection using WPS.
- If the problem persists even if the wireless LAN LED turns off, move the
camera near the wireless AP and try again.
- If you use the cable LAN network, the wireless LAN LED should turn off.
If the cable LAN is connected, the product will be connected to the server
automatically by the AP.
Video will not be
played in event
alarms.
- Event video will be uploaded in confidential mode. Login to the Google
account where you uploaded the video.
The camera video
is not uploaded to
Google Drive.
- Move to Setup Alarm & Notification and adjust the sensitivity as
necessary.
- From the Alarm & Notification setup, configure the Google Drive notification
settings. (See page 28 of the manual)
- Google Drive has different service policies according to the country. The
policy for your country may prohibit uploading to Google Drive. Please first
check the Google Drive policy for your country.
- According to the Google Drive policy, it may limit the uploading size. Check
the space on your Google Drive account, and if necessary, delete the existing
video clips or add capacity.
The capture images in
the camera will not be
uploaded to Picasa.
- Move to Setup Alarm & Notification and adjust the sensitivity as
necessary.
- From the Alarm & Notification setup, configure the Picasa notification
settings. (See page 27 of the manual)
- Picasa has different service policies according to the country. The policy for
your country may prohibit uploading to Picasa. Please first check the Picasa
policy for your country.
- According to the Picasa policy, it may limit the uploading size. Check the
space on your Picasa account, and if necessary, delete the existing images
or add capacity.
36 · English
Problem Action
Notification from
the camera is not
transferred to Twitter.
- Move to Setup Alarm & Notification and adjust the sensitivity as
necessary.
- From the Alarm & Notification setup, configure the Twitter notification
- settings. (See page 28 of the manual)
The video from the
camera is temporarily
lost.
- The video from the camera can be delayed according to a network delay.
Please check if the camera is installed in a place of proper wireless Internet
communications.
No sound is output
from the video.
- Click the Voice icon in the video playback page, or check if the voice is
turned On in your smart phone app.
- Depending on the policy of the Internet service provider, the sound output
may not be supported. (in Relay mode)
I forgot my Camera
password.
- You must create a new camera password.
- Press and hold the reset button in the rear of the product for at least
5 seconds to reset to the factory default.
- After the factory reset, access the camera and set the Camera password
again.
I want to change my
password and/or
email address.
- After logging in, click on the <Account>. Select the item (password, or
email address) and enter your information.
Camera will be
connected in a relay
mode.
- Check the UPnP setting of the router.
- Maintain the network upload speed at 500Kbps or higher.
- Depending on the policy of your service provider, you can access in relay
mode.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking on the product, accessories or literature indicates that the product and
its electronic accessories (e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they can take
these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions
of the purchase contract. This product and its electronic accessories should not be
mixed with other commercial wastes for disposal.
Samsung Techwin cares for the environment at all product manufacturing stages, and
is taking measures to provide customers with more environmentally friendly products.
The Eco mark represents Samsung Techwin’s devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS Directive.
SALES NETWORK
SAMSUNG TECHWIN CO., LTD.Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, KoreaTEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745
SAMSUNG TECHWIN AMERICA Inc.100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Toll Free : 1-877-349-3149www.samsungsv.com
SAMSUNG TECHWIN EUROPE LTD.Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey, Surrey, UNITED KINGDOM KT16 OPSTEL : +44-1932-45-5300 FAX : +44-1932-45-5325
