SALS Predictive Maintenance

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    2013 IBM Corporation

    Smarter Analytics Leadership SummitBig Data. Real Solutions. Big Results.

    Improving Operational and Financial Results

    through Predictive Maintenance

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    2012 IBM Corporation2

    Introductions

    Jerry KurtzVice President - Industrial SectorBusiness Analytics and Optimization

    Paul Hoy, CPIMGlobal Industrial Sector ExecutiveIBM Business Analytics

    Lester McHargueBusiness Solutions - Industrial SectorBusiness Analytics and Optimization

    John WardGlobal Industrial Sector Solutions LeaderIBM Predictive Analytics

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    Predictive Asset OptimizationIBM Signature Solution Jerry KurtzVice PresidentIndustrial Business Analyticsand Optimization

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    2012 IBM Corporation4

    IBM Signature Solutions bring together analytic industry

    expertise, reusable assets and delivery skills to address high- value client initiatives

    Tackle High-value initiativesAddress industry imperativesand critical processes

    Deliver Proven outcomesBuilt on a rich portfolio of analyticscapabilities and IBM innovationsimplemented at clients worldwide

    Accelerate Time-to-valueFaster return on investmentwith short-term projects thatsupport the long-term roadmap

    A portfolio of outcome-based analytics solutions that address the most pressing

    industry and functional challenges by bringing together the breadth and depth ofIBMs intellectual capital, software, infrastructure, research and consultingservices to deliver breakaway results.

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    Energy and Utilities Oil and GasManufacturing

    New Signature Solution:Predictive Asset Optimization

    Monitor, maintain and optimize assetsfor better availability, utilization and

    performance

    Predict asset failure to optimize qualityand supply chain processes

    Predictive Asset Optimization

    optimizes performance and

    improves quality by integrating IBMs industry, services, softwareand research expertiseSignature Solutions

    Predictive Asset OptimizationCustomer Next

    Best ActionCFO Performance

    InsightAnti -fraud,

    Waste & Abuse

    Combined with user-friendly, industry dashboards, accelerators and methods

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    Asset-intensive companies

    need help to solve complex

    operational and process issues

    Lack of visibility into asset health

    High costs of unscheduledmaintenance

    Inability to accurately forecast asset

    downtime and costs

    Difficulty separating the signals

    from

    the noise

    Lack of visibility of predictors across

    organizational silos

    Inability to leverage analytical insightsfor asset optimization

    Asset Performance Process Integration

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    Predictive Asset Optimization integrates Analytics Capabilities with

    Enterprise Asset Management (EAM)

    Business analytics can provide insights and actionable events to

    improve

    operational efficiencies, extend asset life and reduce costs

    Enterprise Asset

    Management

    Advanced Enterprise

    Asset ManagementPredictive AssetOptimizationPredictive AssetOptimization

    Optimized maintenance

    windows to reduce

    operating expense

    Efficient assignment of

    labor resources

    Minimize parts inventory

    Improved reliability and

    uptime of assets

    Asset maintenance history

    Condition monitoring and

    historical meter readings

    Inventory and purchasing

    transactions

    Labor, craft, skills,

    certifications and

    calendars

    Safety and regulatoryRequirements

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    Smarter Analytics Signature Solutions bring together these capabilitieswhole is greater than the sum of its parts.

    IBM delivers business value with extraordinary differentiation in

    analytics skills, products, innovation and marketplace experience

    IBM Software

    Advancedtechnology andexpertise

    Predictive analyticsalgorithms and

    techniques Real-world client

    implementations

    IBM Research

    GBS ConsultingServices analyticexpertise

    Industry expertise andproven accelerators

    GBS software assetsincluding dashboards,data flows andmethods

    IBM Services Client Value

    =IBM Systems and Technology

    + + +

    Addresses criticalindustryimperatives

    Accelerates time-

    to-value

    Outcome-basedapproach

    IBM SoftwareProducts*

    Deep informationand analyticscapabilities

    Enterprise AssetManagementcapabilities

    * IBM SPSS, Cognos, InfoSphere, WebSphere, Maximo

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    Why choose IBMs Signature Solution: Predictive Asset Optimization?

    Talent

    A resource pool of highly talented advanced

    analytics SMES and Industry experts withPredictive Asset Optimization experience

    Industry Expertise

    Predictive models for a number of specific

    industry use cases

    Accelerators

    Pre-configured dashboard/visualization templates

    Pre-integrated software tools, with connectors to avariety of asset management solutions

    Big Data, Predictive & Advanced Analytics

    An enhanced advanced analytics methodology,tailored to the needs of the predictive

    asset/maintenance space

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    Trends in Predictive MaintenancePaul Hoy, CPIMGlobal Industrial SectorExecutiveIBM Business Analytics

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    Analytic solutions enable optimization of asset performance

    Process Integration

    Optimize operations and

    maintenance

    Enhance manufacturing and productquality

    Asset Performance

    Improve quality and reduce

    failures and outages

    Optimize service and support

    83 percent of CIOs cited analyticsas the primary path tocompetitiveness

    Organizations that lead in analyticsoutperform those that are justbeginning to adopt analytics by 3times

    3x 83%

    Source: IBM CIO Study, "The Essential CIO"Source: IBM Institute for Business Value and MIT Sloan Management Review, Analytics:The New Path to Value

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    Answering the questions associated with better asset and

    process performance

    How can I reduce

    process variability?

    What is the life

    expectancy of an assetscomponent or part?

    How can I detect warrantyissues sooner?

    How can I predict animpending equipment

    failure and the cause?

    How can I perform in depth rootcause failure analysis on my

    process and equipment?

    ?

    AssetPerformance

    ProcessIntegration

    How do I achieve optimalequipment efficiency and

    availability?

    How can I optimize mymaintenance plan?

    How can I ensuresupply is aligned withdemand?

    How can do I createhighest quality products?

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    Predictive Maintenance Use Case Key Examples

    Predictive Maintenance for Assets

    Predictive Production Line Continuity Utilize predictive analytics to identify when internally

    used production machinery, equipment, and assets arelikely to fail or need service, and perform preventivemaintenance in order to maximize production uptimeand minimize disruptive, costly unscheduled downtime.

    Predictive Optimization of assets in the Field

    Utilize predictive analytics to identify when equipmentin the field is likely to fail or need maintenance in orderto maximize uptime/in-service time for equipment soldto customers or used to deliver service.

    Predictive Quality and Warranty Performance

    Utilize predictive analytics to identify when goods andequipment sold to customers is likely to fail in order toidentify root cause for problem correction, and toproactively address issues to reduce warranty cost andimprove customer satisfaction.

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    Predictive Asset Optimization analyzes data from multiple sourcesand provides recommended actions, enabling informed decisions

    Asset MaintenanceAsset Performance Process Integration

    Collect & Integrate Data

    Structured, Unstructured,

    Streaming

    Generate Predictive

    Statistical Models

    Conduct Root Cause

    Analysis

    Display Alerts and Recommend

    Corrective Actions

    Act upon Insights

    Predictive AssetOptimizationPredictive AssetOptimization Data agnostic User-friendly

    model creation

    Interactive

    dashboards Quickly make

    decisions

    1

    2

    3

    4

    5

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    Predictive Asset Optimization Architecture

    2013 IBM Corporation15

    Industrial Enterprise Services Bus

    (Message Broker)

    Industrial Enterprise Services Bus

    (Message Broker)

    End User Reports,

    Dashboards, Drill

    Downs

    High volume streaming data

    (InfoSphere Streams)

    High volume streaming data

    (InfoSphere Streams)

    Telematics, ManufacturingExecution Systems,

    Legacy Databases,

    Distributed Control Systems

    Telematics, ManufacturingExecution Systems,

    Legacy Databases,

    Distributed Control Systems

    EAM System

    (Tivoli Maximo Tririga or

    other)

    EAM System

    (Tivoli Maximo Tririga or

    other)

    Analytic Datastore

    (Pre-built data schema for storing quality, machine and prod data, configuration)

    Analytic Datastore

    (Pre-built data schema for storing quality, machine and prod data, configuration)

    DB2

    StatisticalAnalytics

    (SPSS Modeler)

    StatisticalAnalytics

    (SPSS Modeler)

    DecisionManagement

    (SPSS DM)

    DecisionManagement

    (SPSS DM)

    BusinessAnalytics

    (COGNOS BI)

    BusinessAnalytics

    (COGNOS BI)

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    Business Use Case Business ValuePredictive Asset Optimization generates business value

    Predict Asset Failure/Extend LifeDetermine failure based on usage and

    wear characteristics

    Optimize Enterprise Asset

    Management maintenance,

    inventory and resource schedules

    Utilize individual component and/or

    environmental information

    Increase return on assets

    Identify conditions that lead to high

    failure

    Estimate and extend component

    life

    Predict Part QualityDetect anomalies within process Improve customer service

    Compare parts against master Improve quality and reduce recalls

    Conduct in-depth root cause analysis Reduce time to identify issues

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    Deriving Value From Predictive Asset Optimization

    Key Metric Business Benefit How Advanced Analytics Enables Value

    Maximize Revenue Products and Services New Products and Services. Up Sell Opportunities, Higher product quality

    Comp eti t ive Ad vantage High Availability Better Asset Utilization, More Production Cycles

    Lower Start Up Costs Fewer Reworks, Fewer Installation Repairs

    Cost Savings Less Un Planned Downtime Fewer Failures, Faster Problem Identification, Better process throughput

    Increased Reliabil i ty Better Productivity Issues Cost Avoidance, Faster Root Cause, Higher equipment utilization

    Better Quality Proactive Monitoring, Predictable Performance, Identification of factorslikely to result in diminished quality

    O & M Costs Non Production Costs Fewer Failures, Fewer Emergencies, Less need for excess MRO inventory

    Increased Efficienc y Shorter Maintenance Predictive Maintenance, Better Planning

    Lower Warranty Costs Fewer Part Failures, Shorten Issue Resolution

    Customer Experience Proactive Management Fewer Surprises, Proactive Communication

    Increased Satisfactio n Individual Experience More Focused Communication, Holistic View

    Better Collaboration Information Integration Across Industry, Better Insight Across Silos

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    Customer Case StudiesJohn WardGlobal Industrial SectorSolutions LeaderIBM Predictive Analytics

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    Predictive Quality and Warranty PerformanceBMW

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    Predictive Quality:

    IBM Predictive Asset Optimization (PAO) is used in

    the BMW light-alloy foundry for the production process to better understandand eliminate problems quickly.

    Reduced scrap rate by 80% in 12 weeks

    Processing andTesting

    Database

    Process info

    Cooling

    OK

    Material flowInformation flow

    Cooling Processing Customer

    Recycling

    not OK

    Online

    scoring

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    Predictive Maintenance:

    Reduce warranty claims for new cars by

    analyzing historical information and vehicle data using IBMPredictive Asset Optimization (PAO).

    Reduced warranty costs by 5%, Repeat repairs by 50%

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    Predictive Optimization of Assets in the FieldA Large Construction EquipmentManufacturer

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    A condition monitoring system that will:

    Combine multiple data sources associated with a piece of equipment

    Apply predictive analytics to highlight possible problems

    Utilize interpretive expertise to confirm the problem and identify a solution

    A condition monitoring system that will:

    Combine multiple data sources associated with a piece of equipment

    Apply predictive analytics to highlight possible problems

    Utilize interpretive expertise to confirm the problem and identify a solution

    Predictive Asset Optimization for Heavy Equipment

    View 5 CM Elementsand make Maintenance

    and RepairRecommendations

    1. Machine Data

    2. Fluid Analysis

    3. Inspections

    4. Site Conditions

    5. Repair History

    Condition MonitoringElements

    Dealer Condition

    Monitoring Analyst

    Wired or Wireless

    Machine Data

    Off-board AnalyticsTo Detect SlowerMoving Problems

    Recommendations Fed intoMaintenance & Repair

    (M&R) ProcessAnalysts ValidateRecommendation

    Effectiveness

    Work

    Orders

    Inspect ions and

    Fluid SamplesEvents /Trends /

    Payloads

    http://www.spss.com/
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    Priority Model Description Business Value ModelingTechniques

    Data Sources Business Questions Addressed

    1

    Predict MajorComponent Failures

    Machine health score usedto predict impendingfailures

    ClassificationModels

    Repair History(Dealer SourceTBD), FluidAnalysis, VIMS,Events, Other

    Are there indications that a majorcomponent failure is likely to occurin the immediate future?

    2

    Predict Component LifeBased on SpecificMachine History

    Understand impacts ofindividual low level failures,estimate component life

    RegressionModels

    Repair History(Dealer SourceTBD), Events

    How do low level failurescumulatively affect the life span ofcomponents? What are the sitespecific effects?

    3

    Identify Failures thatOften Occur Together

    Based on history, identifymachines that have a highprobability of experiencingsimilar failures

    AssociationModels

    Warranty Data,Repair History

    What kinds of failures are likely tooccur together (e.g., failure xhappens n hours after failure y,failure x is usually followed by y andz, failure x happens every n hours,when failure x happened, conditiony is usually present)?

    4

    Detect Anomalies withinthe Fleet

    Detect groups of machinesexperiencing anomalousbehavior

    Clustering Models (Trends, Fluid,Events) or OtherElectronic Data

    Source

    What machines are behavingdifferently from the others in thefleet or at a site?

    5

    Utilize Statistical ProcessControl

    Detect statistically rareconditions that bear furtherinvestigation

    Runs Chart,Range Chart

    Trends or OtherElectronic DataSource

    What are the rules by whichobserved changes in electronic datawill trigger alerts?

    6

    Predict Component Life

    Based on Population

    Extend component life,

    better MARC analysis

    Weibull Analysis Warranty Data,

    Repair History

    How can component life history

    data be used to make decisionsabout PM or PCR intervals,

    Typical PAO Heavy Equipment Use Cases

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    Predictive Maintenance Demonstration

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    Predictive Asset OptimizationLarge / Capital Equipment Manufacturers

    Lester McHargueBusiness SolutionsIndustrial Business Analytics and Optimization

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    Manufacturers need to be able to identify potential component failure as well as machine health of in-service equipment byidentifying early signs of potential downtime and enterprise component issues.

    Difficulty in separating the signal from thenoise to detect enterprise componentproblems

    Unscheduled maintenance and downtimeare critical issues costing the end customersfrom Hundreds of Thousands to Millions ofDollars per hour

    Most relationships with the user communityif reactive in nature. Quality issues are oftenidentified at the site.

    The Opportunity

    Capital Equipment Manufacturers

    What Makes it Smarter

    This system uses a variety of Advanced Analytical techniques to monitor Time-SeriesMachine Data, Site Conditions and Service History to predict component well as systemfailure

    Business Case

    Early identification and mitigation of enterprisecomponent and quality issues

    Provide insight to the health and probability offailure for in service equipment maximizing

    uptime Establish a proactive relationship with the user

    community to increase asset availably, reducecosts, and create new product and serviceofferings

    Better maintenance planning

    Identification of new product and proactiveservices.

    Structured Data Process Data Alarm Data Manufacturing Data

    EarlyDetection

    ImplementCorrective

    Action

    Detect &Share Critical

    Issues

    Sense &MeasureMetrics

    Monitor &Track CriticalInformation

    ProposeCorrective

    ActionsMeasure &Decide onActions

    Unstructured Content Work Orders Technical Support Warranty Claims

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    Capital Equipment Manufacturers -Overview of Cross-Industry

    Standard Process for Data Mining (CRISP-DM)

    The methodology include six phases:

    Business Understanding

    Data Understanding

    Data Preparation

    Modeling Evaluation

    Deployment

    The first phase, Business Understanding, is

    critical for successfully turning qualitative and

    quantitative data into valuable insights that lead

    to value-added actions.

    Phases 2 through 5 can occur in any order and

    almost always include multiple iterations back to

    the Business Understanding stage.

    The methodology by itself, however, does not

    guarantee success with advanced analytics.

    Success requires deep expertise and experience

    in evaluating and using a wide range of advanced

    analytical techniques.

    A large equipment manufacturer saved $1 million in just two weeks by using predictive maintenance to proactively identify problems and take actionbefore failure occurred. By minimizing downtime and repair costs across all its manufacturing operations, the manufacturer achieved a 1400% return oninvestment in just four months.

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    Visibility Prediction Collaboration Optimization

    Capital Equipment Manufacturers - Creating Client Value ThroughIntegrated Operations

    Real-time DataCapturing and

    Actuation

    Unstructured

    Content

    BusinessSolutions

    DCS, PLCsHistorians

    PhysicalAssets

    RFID &Remote Sensing

    MES Application& Facility Monitor

    Engineering Equip& Process Doc

    Call Logs Service RecordsMaintenance

    ReportsStandardsDowntime Reports

    IntegratedOperations

    Services Production and

    Performance Reporting

    Technical Support

    And Engineering

    Maintenance and

    Service

    Warranty and

    Quality

    ConsumablesInventory Planning

    Early EventWarning

    DowntimeOptimization

    Data Mining forAnomaly Detection

    TurnaroundOptimization

    Enterprise AssetManagement

    Enterprise DocumentManagement

    Predictive Modeling& Maintenance

    Planning

    Advanced Analyticsand Discovery

    KnowledgeManagement

    MaintenanceService

    Optimization

    WarrantyAnalytics

    Collaborative

    Decision Making

    Others

    Others

    Trade Publications Manuals

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    Warranty

    Fewer Claims

    Part Cost

    Supplier Recovery

    Reserves

    Warranty

    Fewer Claims

    Part Cost

    Supplier Recovery

    Reserves

    Technical Support

    / Engineering

    Incident Avoidance

    Case Reduction

    Case Resolution

    Efficiency

    Root Cause

    Technical Support

    / Engineering

    Incident Avoidance

    Case Reduction

    Case Resolution Efficiency

    Root Cause

    Field / Plant

    Service

    Product Design

    New Products

    New Services

    Proactive

    Consistent Standards

    Field / Plant

    Service

    Product Design

    New Products

    New Services Proactive

    Consistent Standards

    Production /

    Process

    Better Efficiency

    Higher Quality

    Predictive Performance

    Holistic View

    Production /

    Process

    Better Efficiency

    Higher Quality

    Predictive Performance Holistic View

    Maintenance

    Reduce Downtime

    Better Collaboration

    Efficiency

    Asset Utilization

    Maintenance

    Reduce Downtime

    Better Collaboration

    Efficiency Asset Utilization

    US Capital Equipment Manufacturers:

    A Matrix/Horizontal Approach To Analytic Value

    Integration of Analytics Across Functional Areas Yields the Best Results

    Revenue Growth: Availability, Asset Utilization, New Products, New Services, Proactive

    Cost Savings : Reduced Downtime, Higher Quality, Better Efficiency, Root Cause Analysis

    O&M Costs: Enterprise View, Fewer Emergencies, Value Based Decisions, Warranty Costs

    Customer Satisfaction: More Availability, Better Collaboration, Proactive Communication

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    Faster Alarm Detection + Enterprise AnalyticEarly Failure Prediction + DependenciesProactive Improvements + Optimize

    Value of Integrated Analytics

    Alarm DetectionEarly Failure PredictionReactive Improvements

    RealTim

    e

    Process

    Finance

    SupplyandD

    emand

    Mainte

    nance&

    Pr

    oductio

    n

    Enterprise

    Process

    Value

    Faster Alarm Detection DependenciesEarlier Failure Prediction + Better OptimizationProactive Improvements + Asset UtilizationEnterprise Analytics

    Faster Alarm Detection Better Optimization

    Earlier Failure Prediction + Better Asset UtilizationProactive Improvements + Process OptimizationEnterprise Analytics + Customer Impact AnalysisDependencies

    Faster Alarm Detection Better Optimization + Next Best ActionEarlier Failure Prediction Better Asset UtilizationProactive Improvements Process OptimizationEnterprise Analytics Customer Impact AnalysisDependencies +Value Based Decisions

    Capability

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    Some Example Results

    Use Case PAO Approach Results

    Provide Early Detection offactors impacting availability

    Combine operational, environmental, andmaintenance information to identify causalfactors

    Identification of theleading factorsimpacting up time

    Provide Early Detection ofEnterprise Wide componentfailures, impacting warranty,and asset availability.

    Integrate process, technical support, andwarranty information to identify enterprisewide patterns in component failures

    10 to 13 month earlydetection

    Provide Early detection of

    trends that impact quality andperformance

    Integrate process, technical support, and

    maintenance information to identifymultivariate patterns that lead to poor results

    Identification of

    primary andsecondary causalfactors

    Provide an indication to thehealth of in-service equipment,

    and the probability of failurebetween maintenance windows

    Integrate process, environmental, operational,maintenance, and engineering support

    information for a complete picture to health ofan asset.

    80% to 90%+accuracy in predicting

    equipment downtime.

    Enable proactive customermanagement through betterunderstanding of individualequipment issues

    Integrate process, technical support,maintenance, and warranty information toprovide individualized products and services

    Identification andproactive delivery ofproducts andservices. Direct and

    through dealers

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    Predictive Asset OptimizationImplementation Methodology

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    Revenue

    Growth

    Operating

    Margin

    Shareholder

    Value

    CapitalEfficiency

    Improved

    revenue grow th

    Improved

    Cost posi t ion

    Improved Working

    capital pos it ionFixed Asset

    Improved

    eff iciency of capital

    out lays

    Cost per Ton

    Higher

    Productivity

    Increased Up

    Time

    Mechanical Availability

    % scheduled

    Component Life

    Component Rebuild Cost

    Mean Time Between Stops

    Mean Time to Repair

    Tons per Hour

    Fewer Spares

    Number of Spares

    TCO Per Spare

    Maintenance cost

    Production

    Maintenance

    Key Performance IndicatorsValue DriversFinancial Impact

    InventoryFewer Spare Parts

    / ComponentsAverage Spare Parts /

    Components Inventory

    Renewal Cost

    Risk

    Mitigation

    Reduced Risk

    Safety /

    Compliance

    InfrastructureDedicated Shop space

    Labor resources

    Parts consumption

    % field repairs

    % improvement / ton

    Availability Index

    % scheduled Maintenance

    Comp Life Target Achieved

    Comp replacement cost

    MTBS

    MTTR

    % improvement / Hour

    Average Inventory value,

    major components

    Average inventory value

    Spare Parts / Components

    Inventory

    Maintenance Ratio

    Parts Ratio

    Predictive Maintenance Value

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    Predictive Asset Optimizations pre-integrated solution offers

    flexibility to meet your companys needs

    Define

    Use Cases

    Establish

    SolutionComponents

    OPTION 2: SOLUTION PROOF-OF-CONCEPT or PROOF-OF-VALUE

    OPTION 3: SOLUTION IMPLEMENTATION

    OPTION 1: BUSINESS VALUE ACCELERATOR

    Design,

    Build and

    Deploy

    Assess

    Requirements

    2-3 Weeks

    DevelopBusiness Case

    2-3 Weeks

    Define

    Solution

    Roadmap

    1-2 Weeks

    ConductSolution Impact

    Assessment

    Start Here

    StrategyWorkshop

    Define and

    ImplementPilot

    6-8 Weeks

    Evaluate

    Pilot1-4 Weeks

    Options

    Pre-configuredindividualproducts andservices, or as

    GBS hostedsolution

    Flexible Deployment Flexible Purchases

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    IBM Proven Methodology: A Parallel Approach

    Strategy Development

    Analytics Proof Of Value

    Analytics

    POV

    Develop Strategy, Initiative Roadmap & Value Case

    Address high-priority business challenge through advanced analytics techniques

    Strategy &

    Roadmap

    Strategy Assessment & Development Formulize Strategy Roadmap & Value Case

    POV BuildPOV Use Case Requirements

    & Data Understanding Track & Evaluate POV

    IBM's approach is tailored to deliver immediate value via a Proof of Value (POV)application as well as provide short and long-term strategic development for initiativeplanning and capabilities development.

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    How to learn more

    For additional information including whitepapers and demos, please visit:

    IBM.com Predictive Maintenance

    http://www-01.ibm.com/software/analytics/solutions/operational-analytics/predictive-maintenance/

    Smarter Predictive Analytics:

    http://www.ibm.com/analytics/us/en/predictive-analytics/

    Smarter Analytics Signature Solutions

    http://www.ibm.com/analytics/us/en/solutions/business-need/index.html: