Salesforce Consulting and Managed ServicesYour Trusted Salesforce Platform Technology Partner

RadixBay offers a broad range of enterprise-grade IT

services that include application design and

development, packaged application management,

strategic advisory services and 24x7 on premise and

cloud data infrastructure support. Our end-to-end

solutions help you to quickly leverage new business

opportunities, improve operations and reduce risk.

Who We AreOur Model

RadixBay’s easily customizable, budget-friendly solutions allow you to tailor development projects and support packages that meet your unique needs.

The RadixBay model utilizes rural delivery centers to provide 100% onshore development and support services. Rural shore combines the cost benefits of offshore services with the security and simplicity of onshore support to deliver cost effective, high-quality solutions.

RadixBay’s global customers are in all major market verticals and range from startups to Fortune 500 organizations.

Our Value Proposition

Salesforce

RadixBay provides an easily customizable set of end-to-end services that help clients to fully

maximize the value of their Salesforce deployments.

Reduce Salesforce Support Costs With Rural Shore Services

The RadixBay model utilizes rural delivery centers to provide 100% onshore Salesforce development and support services. Rural shore combines the cost benefits of offshore services with the security and simplicity of onshore support to deliver cost effective, high-quality solutions.

End-to-End Salesforce Support

Fully Customizable Service Offering

Projects, SOWs and Ongoing Support

Dedicated Team of Certified Experts

Full & Supplemental Support Options

Dozens of Years of Collective Experience

No Employee Overhead Costs

Leverage Skills of an Entire Company

Easily Scalable Services

Only Pay for Services You Need

Salesforce Service Features

Additional Service Offerings• Data Infrastructure Support

• Our DB and OS managed services help you to control costs, reduce operational risk and optimize your datainfrastructure.

• Our 24x7 support team provides monitoring and administration services for on-premises and cloud Oracle and SQLServer databases and Windows and Unix/Linux operating systems.

• Application Development• Expert design, development and deployment services that support the entire SDLC life cycle.• Support for a broad range of development software, languages and methodologies.• Dedicated project managers and Scrum masters ensure your projects are on time and on budget.

• Packaged Applications• On premise and SaaS application evaluation, selection, customization, data conversion, testing and

implementation.• Dedicated Salesforce and Oracle EBS experts ensure your systems are fully customized to your business needs and

exceed your performance and availability expectations.

• Advisory Services• Our strategic advisory services help IT leaders achieve today's business objectives and develop the value-driven IT

strategies of tomorrow.• From roadmap development and IT investment advice to project management, our professional services cover every

aspect of the technology analysis and deployment life cycle.

Supported Products

End-to-End Salesforce Services

Strategic Planning Roadmap Development

Needs Analysis and Design Implementation

Configuration Customization and Development Training Systems Integration

Optimization Upgrades Ongoing Support Health Checks

NEEDS ANALYSIS AND DESIGN

Our experts perform an in-depth evaluation of your business needs to select the appropriate

Salesforce features and design your workflows.

STRATEGIC PLANNING

RadixBay consultants help you to develop a roadmap for adopting

Salesforce solutions that drive business value.

PLATFORM CUSTOMIZATION

RadixBay’s technical and functional specialists fully customize your platform to drive the maximum

value from your Salesforce investment.

SYSTEMS INTEGRATION

Our team helps you to initially populate data

from cloud and on premise systems and design ongoing data communication APIs.

TRAINING AND EDUCATION

We make sure your team fully understands how to use your new Salesforce platform.

After deployment, we’re only a phone call away.

RadixBay is with you through every step of your Salesforce deployment life cycle.

Design, Customization and Deployment

OPTIMIZATION AND ENHANCEMENTS

RadixBay’s certified team of Salesforce specialists

work with you to improve your end user quality of

experience.

HEALTH CHECK EVALUATIONS

Our documented health check procedures

evaluate your current state and provide

prioritized recommendations for

improvement.

PROBLEM ANALYSIS AND CORRECTION

Having issues with Salesforce? RadixBay’s

team helps you to quickly identify the root cause

and acts as your trusted agent with Salesforce

support.

RadixBay helps you to achieve the maximum value of your existing Salesforce Deployments.

System Optimization and Support

SYSTEM UPGRADES

RadixBay can help you transition to the new

release and launch new features during the conversion process.

CUSTOMIZATION AND DEVELOPMENT

Our dedicated team of developers can quickly

help modify your Salesforce deployments to meet your changing

business needs.

Dedicated Team Of Certified Salesforce Experts

A robust, end-to-end service offering that provides a total solution for your Salesforce support needs.

Administrator

Developer• System Support• Configuration• Users & Security• Upgrades• Validation Rules• Workflow Rules• Process Builder• Salesforce utilities• Performance

• APIs & Interfaces• Apex• Visual Force• Java Script• HTML/XML• Triggers• Lightning Toolsets• Customization• SOSL & SOQL

100%

Proceduralized Health Checks

Reduce Salesforce TCO

Salesforce Not Meeting

Expectations

Better Utilize Your

Internal Staff

Full Time Person Not Required

Rural Shore Delivery Model

Access our200+ DBA

Experts

Access our200+ DBA

Experts

Easily Customizable

Services

Supplemental Assistance

Dedicated Team of Experts

OUR SOLUTIONS

YOUR NEEDS

Service Request Priorities and SLAsTop Drivers for RadixBay Salesforce Services

Improve System Quality

100% Rural Shore Support

Easily Scalable Services

Fully Leverage Salesforce Features

Team of Salesforce

Certified Experts

Flexible Support Packages

Partial Resources & Projects

Improve System Quality & Security

Support Continuity

Refocus Internal Resources

Reduce Support Costs

RadixBay Managed Service Benefits

+

According to Gartner, “Talent has now been recognized as the single biggest issue standing in the way of CIOs achieving their objectives.” 71% of US CIOs believe there is a talent scarcity reaching crisis in the world.

TODAY’S IT CHALLENGESAttracting and Retaining Talent is Challenging

RadixBay provides hard to find Salesforce talent and ensures support continuity.

RadixBay Helps You to Focus on What’s Important

According to Gartner, roughly 70-80% of IT budgets go to maintaining infrastructure and the status quo – “keeping the lights on”

Reduce support costs and focus on growing your business –not Salesforce support.

Supplemental and Full Support Options

ASSIST YOUR TEAM

Supplemental & Projects

Client chooses the services they need

Projects, SOWs and ongoing support

All services are included

Refocus staff on higher ROI activities

TOTAL OWNERSHIP

Full Support

All services are included

Focus on your business – not IT

RadixBay assumes 100% ownership

From development to optimization

RadixBay Becomes Your Trusted Technology Partner

Leverage the combined skills and expertise of an entire company of technology experts

WHY CHOOSE US AS A PARTNER?Broad range of services that cover all of your IT development and 24x7 support needs.

Rural shore delivery centers combine the cost benefits of offshore services with the security and simplicity of onshore support to deliver cost effective, high-quality solutions.

Easily customizable and quickly scalable budget-friendly solutions allow you to tailor development projects and support packages that meet your unique needs.

Get immediate access to the hard to find skills you need – when you need them.

Benefit Summary

FOCUS ON YOUR BUSINESS – LET RADIXBAY HANDLE YOUR IT

Thanks from the RadixBay Team!For more information, please visit www.radixbay.com