16
OVERVIEW OF SALES PROCESS IN SAP OBJECTIVE : This Document is prepared as a ready reckoner for End Users, to enable them to quickly adapt to Sales Process in SAP. IMPORTANCE OF SALE ORDER IN SAP: Sale Order is a primary document in SAP. Sale Order in SAP is an intelligent document that drives several Business processes viz., Production Order, Purchase Request , Purchase Order, Quality Management, Financial Accounting and Cost Management. IMPORTANCE OF MASTER DATA IN SAP : All Master Data viz., Material Master, Customer Master , Excise Master, Tax Master, Condition Master, Customer Material Info Record play key role in Sales Documents (Enquiry, Quotation, Contract, Sales Order). If Master data is not maintained correctly, the information flow in Sales Documents could get blocked at any stage of Document processing. The tax structure, excise structure required in Sales document are available in Master Data. The Taxes for Material / Customer and also Excise Duty for a Material / Customer is derived in Sales order. Once the Sales order is checked thoroughly by Sales & Finance Department to ensure Net value / Gross value with correct taxes and Excise duty, it ensures the smooth flow of Data in subsequent Documents . SALE ORDER PROCESSING : MRPII vis-à-vis SAP: In SAP, Different Sale Orders can be created with reference to Contract order to address different activities/requirements like Purchase for Resale(ZBOR), High Sea Sale(ZHSS),Third Party Sale(ZTPS),Services(ZSER), Manufactured Equipment(ZSOR), manufacturing spares(ZSPC). These different types of Sale orders (with or without tax and excise duty) are determined as per the combination maintained. In MRP-II , all different activities/requirements are clubbed as different line items in one Indent and Sale order is created, for an Indent , with different line items only. The Segregation of Tax, Excise duty is determined at the time of preparing DO. Changes were made accordingly. In SAP, Indent details are captured in Contract Order and different activities are mentioned as different line items. Different Sale orders are created with reference to Contract Order to address various types of Sales activities with or without taxes. Once Taxes and Excise Duty are determined in Sales Order, no changes can be made in subsequent documents. Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E Date 24-07-2007 Issue Level 1.0 Page No 1/21

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Page 1: Sales Process Overview

OVERVIEW OF SALES PROCESS IN SAP

OBJECTIVE : This Document is prepared as a ready reckoner for End Users,

to enable them to quickly adapt to Sales Process in SAP.

IMPORTANCE OF SALE ORDER IN SAP:

Sale Order is a primary document in SAP. Sale Order in SAP is an

intelligent document that drives several Business processes viz., Production Order,

Purchase Request , Purchase Order, Quality Management, Financial Accounting and Cost

Management.

IMPORTANCE OF MASTER DATA IN SAP :

All Master Data viz., Material Master, Customer Master , Excise

Master, Tax Master, Condition Master, Customer Material Info Record play key role in

Sales Documents (Enquiry, Quotation, Contract, Sales Order). If Master data is not

maintained correctly, the information flow in Sales Documents could get blocked at any

stage of Document processing.

The tax structure, excise structure required in Sales document are

available in Master Data. The Taxes for Material / Customer and also Excise Duty for a

Material / Customer is derived in Sales order. Once the Sales order is checked thoroughly

by Sales & Finance Department to ensure Net value / Gross value with correct taxes and

Excise duty, it ensures the smooth flow of Data in subsequent Documents .

SALE ORDER PROCESSING :

MRPII vis-à-vis SAP:

In SAP, Different Sale Orders can be created with reference to Contract

order to address different activities/requirements like Purchase for Resale(ZBOR), High

Sea Sale(ZHSS),Third Party Sale(ZTPS),Services(ZSER), Manufactured

Equipment(ZSOR), manufacturing spares(ZSPC). These different types of Sale orders

(with or without tax and excise duty) are determined as per the combination maintained.

In MRP-II , all different activities/requirements are clubbed as different

line items in one Indent and Sale order is created, for an Indent , with different line

items only. The Segregation of Tax, Excise duty is determined at the time of preparing

DO. Changes were made accordingly.

In SAP, Indent details are captured in Contract Order and different

activities are mentioned as different line items. Different Sale orders are created with

reference to Contract Order to address various types of Sales activities with or without

taxes. Once Taxes and Excise Duty are determined in Sales Order, no changes can be

made in subsequent documents.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 1/21

Page 2: Sales Process Overview

The detailed changes , MRP II vis-à-vis SAP are listed below :

Sl.

No

Activities Process in MRP II Process in SAP

1 Organizational

structure.

Sales Transactions flow between

unit, SBU, division, department,

marketing and sales depts.,

regional offices etc.,

Sales Transactions will flow between

company code, sales area( sales

organisation, division, distribution

channel) sales office

2. Work order system

for customer order.

Work order is issued based on

sale order/ customer indent.

Sale order is the main document, in

lieu of Work Order, which drives the

MRP run and other subsequent

documents like PR/PO generation,

billing etc.

3. Customer master data

details, customer

information

Customer Master is available in

MRP-II and IFAS.

Customer code is alphanumeric

code.

Customer code varies across

divisions and units of BEL.

Customer can’t be extended

from an existing sales area to

required sales area.

Master data is maintained by

respective computer centre.

Customer code is different for

sold to party, bill to party, ship

to party, and payer.

One address had several

Customer Codes across BEL.

General data, sales area data, company

code data are maintained at central

place.

Customer code is a numeric code.

Existing customer code can be

maintained as search code, the same

alpha- numeric customer code could

be maintained in master.

Customer code is common across all

divisions and units of BEL.

Customer can be extended from an

existing sales area to required sales

area, it should be same type (defence

/non defence)

Master data is available centrally.

Customer code is the same for sold to

party, bill to party, ship to party, and

payer, deriving on the basis of address

One address has one customer code

only ,across BEL.

4. Pricing details IED determines the mfg. cost/

estimate.

Finance determines the

suggested selling price.

Product cost estimation can be

extracted from the system. System

supports pricing with condition types,

access sequence & condition tables.

Using a simple transaction code

ZFI001, the respective Industrial

Engineer can extract the product cost

from the system.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 2/21

Page 3: Sales Process Overview

5.a Other master data

management

BEL part number/ customer part

number/category part number,

customer part description in

MRP-II

Customer material info. record with

all relevant information is available as

maintained by user.

5.b Material Master , Tax

master,Excise Master

i) Sales view not maintained

separately

ii) No Tax master combination

iii) No excise master for

Customer

iv)Material Master is a simpler

Concept

v) Master Data does not impact

the operation of Sale Order

i) Sales view for each saleable

material to be maintained.

ii) Tax combination for State / Region

wise, order type wise, country wise to

be maintained.

iii) Excise master to be maintained for

material and Customer.

iv) The Material Master consists of

several Business views viz., Basic ,

Sales ,Quality, MRP, Purchase,

Accounting, Costing, Storage,

Warehouse.

v) Since the Sale Order is an

Intelligent Document, Accuracy of

Master Data plays a vital role in the

execution of Sale Order

6. Anticipated /

expected order

Advance ESO No advance ESO/ ESO. It has to be

managed in sale order type only, with

reason code as Advance ESO , in the

sale order & Status Release.

7. Sale Orders Link To

ESO

All Manufacturing details are

available in ESO

Sale order is the main document and

consist all details. No ESO concept.

8. ETO(Engineer to

Order) related /

concurrent engg.

Activities are being carried out

using MS projects.

SD(Sales & Distribution), PS(Project

Systems) & PLM(Product Lifecycle

Management) modules support ETO .

9. Finished goods

activities

Dispatch order can be made only

after store crediting.

Source code wise stock is

maintained.

Transfer of items on IUST, IDST

& DO are being done using

MRP II & manual procedures.

OBD(Out Bound Delivery) can be

made only after item is store credited

to FG Store.

Valuation type(which is same as

Source Code)wise stock is maintained.

MM(Material Management), SD(Sales

& Distribution) transactions support

these activities.

10 Despatch Despatch Order Despatches are made against

Outbound Delivery(OBD). The OBD

controls only the Quantity to be

dispatched (without the value) . The

OBD value is available in Proforma

Invoice(a reference document)

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 3/21

Page 4: Sales Process Overview

11. Rebate Processing

(Components)

Manual Process System Supports.

12 Sample and

exhibition items.

Manual process System supports these activities.

Separate sale orders are identified for

processing.

13 Transit Sales / High

Sea Sales (T&BS)

Statistical MM Procedures , DO,

SIV Etc.,

System does not Support DO And

SIV. Sales Value is realized after

Commercial Invoice only.

14 Credit / Debit

Management

Manual System Supports, it can be addressed

by SD and FI-CO module

15

Billing To Customer MRP-II & IFAS Supported by SD(Sales &

Distribution ) / FI-CO (Finance &

Controlling) modules.

16 Foreign Trade

Activities

Partially Manual / MRP II System Supports Along With IVL

Package

17 Customer Complaints Manual System Supports Through SD (Sales

& Distribution ) & CS(Customer

Service ) Modules.

18 Reports & Forms MRP II System, Manual . System Supports Forms & Reports.

Development will be required for

additional reports, forms and

preprinted stationary.

19 Sale value indication

and stock updation

Stock is updated and sale value

is taken with the controlling of

SIV.

Stock is updated after PGI is made.

Sale Value is increased only after the

commercial Invoice is completed. At

Pro forma Invoice (reference to Excise

Invoice) level, Sales value could be

known.

Sale value can be taken after invoice,

only on passing of accounts to finance.

20 Label For

Deliverables

Manual Preparation Automatic Printing Of Labels using

Transaction code ZSD003.

21 Comparative

Statement Of Prices

For Quotation

A separate program to be run by

computer centre

User-friendly transaction, (ZSD002)

giving price comparison of earlier

supply orders, including purchase

prices & manufacturing cost.

22 Offering letter Prepared by sales for MP and PP Offering letter will be prepared in QM

(Quality Management)Module.

23 Enquiry processing Enquiry processing available in

MRP.

Processing of enquiries is available.

24 Quotation processing Quotation processing available

in MRP.

Copying & processing of quotation is

available.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 4/21

Page 5: Sales Process Overview

25 Customer indent

processing

Available in indent processing

module.

Indent is a replica of the

customer Indent, covering all the

line items of Customer Indent.

Handled thro Contract Order.

Contract is a replica of the customer

Indent, covering all the line items of

Customer Indent.

26 Sale order processing Sale order processing available

in MRP.

Sale Order is a stand alone

Document.

Taking reference/copy from

Contract/Quotation & processing of

sale order is possible.

Sale Order is a Primary Document

(intelligent one), which controls the

flow of information into several

subsequent documents like Purchase

Order / Production Order / OBD / PGI

/ Billing etc. Serial numbers of

Deliverables can be captured. Sale

Order is tightly linked with Contract.

27 Warranty tracking Serial numbers of equipment /

spares not captured for warranty

tracking

Serial numbers for equipments are

captured in OBD(Outbound

Delivery)/PGI(Post Goods Issue) and

are automatically available for

tracking in customer service module

as equipment

28 Warehouse

Management

Is not addressed in MRPII Warehouse Management is an

Important Concept for effective check

of valuation type(Source Code) with

storage bin.Transfer Order is to be

created and confirmed for preparing

the OBD (Outbound Delivery) and

PGI(Post Goods Issue).

29 Document Flow There is no provision to view

Document Flow .

Document Flow is an important and

very useful tool to track the status of

any Contract / Sale Order.

30 Tax & Excise Duty

Determination

The Segregation of Tax, Excise

duty is determined at the time of

making DO.

The Segregation of Tax, Excise duty is

determined at the time of making

Contract/Sales Order level only.

31 Cost Capture Cost is captured in a Work Order Cost is captured in Sale Order.

32 Reference Document

for Excise Invoice

DO and SIV are references to

make an Excise Invoice

Proforma Invoice is the reference

document to create Excise Invoice.

Proforma Invoice gives value of the

quantities dispatched to Customer .It

is a replica of Commercial Invoice

without accounting document.

33 MRP run Sale Order does not drive the

MRP run for Manufacture.

Sale Order drives the MRP run for

Manufacturing process.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 5/21

Page 6: Sales Process Overview

Sales Process Terminology in MRP II and SAP :

Sl.No MRP II Terminology SAP terminology

01 Delivery OBD(Out bound Delivery)

02 Customer Indent Contract Order

03 Customer Indent Number Customer Purchase Order number

04 Indenter Sold to party

05 Consignee Ship to party

06 Paying Authority Payer

07 Source Code Valuation type

08 SIV PGI(Post Goods Issue) and Proforma

invoice

LOGICAL SALES PROCESS :

The Logical Sales process is shown in flow chart below :

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 6/21

Check Material Master Data/Customer Master Data

Ensure excise master and tax master with concerned authority

Extend master data to

concerned Sales area and

plant

If available

Select proper Sales Area, Document type

and ENTER

Create Sales Order with reference to

Quotation/Contract (Directly in case of MTS)

While creating Sales Order without any reference(Directly), select Sold to

Party. Creating sales Order with reference to Contract/Quotation

Select Sales Area (Sales Organisation, Sales Division, Distribution Channel),Document

Type

NO

YES

Page 7: Sales Process Overview

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 7/21

Check the Sales Order in display mode and amend if required in change mode

Ensure Customer Order/Indent number, Payment terms, Inco terms, part number, quantity,

maintain price, plant, profit centre, material VAT %, Customer tax applicability(header

level), Customer indent part serial number. The System ensures the quantity and Value of

each Sale Order item does not exceed the corresponding Contract quantity and Value.

Ensure excise duty and tax calculated properly in pricing conditions. Check Incompletion

LOG. Save the document if every thing is confirmed

Creating OBD with reference to Sales Order

Create PGI (Post Goods Issue) with reference to OBD. The Inventory is

reduced on saving the PGI.

Create Proforma Invoice with reference to PGI

Create Excise Invoice with reference to Proforma Invoice.

Create Commercial Invoice with reference to OBD. Sale Value is

realized only after completion of Commercial Invoice.

Get the Sale Order for Vetted by Finance & Release of Sale Order to

proceed with Procurement / manufacturing

Manufacture / Procure items as per Schedule Lines of Sale Order

Store Credit Items to Finished Goods Store

Page 8: Sales Process Overview

SALES PROCESSING :

MAINTAINING MASTER DATA :

MATERIAL MASTER :

In the Material Master , the following Tabs are to be monitored by Sales

Department :

PERTINANT TAB CRITICAL FIELDS TO BE MONITORED

Sales: Sales Org. 1 Tax Classification

Sales:Sales Org.2 Matl statistics grp, Material pricing grp, Acct assignment grp, Item category group

Sales :general/plant Trans. Grp, Loading Grp, Profit Center

Sales Text (if any) As applicable

Accounting 1 Valuation class, Moving price/Standard Price

CUSTOMER MASTER:

In the Customer Master , the following Tabs are to be monitored by

Sales Department :

CUSTOMER MATERIAL INFO RECORD :

In the Customer Material Info Record , the following fields are to be

maintained by Sales Department :

Customer Code, Sales Area (Sales Organisation, Distribution Channel &

Division ) ,Customer Material Number

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 8/21

PERTINENT TAB CRITICAL FIELDS TO BE MONITORED

General Data Address(including Communication Details),Contact Persons, Control Data(Vendor details , if Vendor happens to be a customer.

Company Code, Reconciliation Account in Account Management

Sales Area(Sales Organisation, Distribution Channel & Division)

Sales (Pricing Group ,Customer Pricing Procedure, Customer Stats. Group),Shipping (Shipping conditions),Billing Document(Account Assignment Group, Tax Classification),and Partner Functions.

Page 9: Sales Process Overview

EXCISE MASTER DATA :

The Purchase Coordination Cell of BG Complex maintains the relevant

chapter id for the pertinent material, plant and Material type.

PRICING CONDITION MASTER DATA:

Respective Sales departments are responsible to maintain Pricing

Condition Master consisting of following fields :

Customer, Material, Amount, Valid from and Valid To, Scales( if any).

MAINTAINING TRANSACTION DATA:

Sales Executive has to ensure that the Master Data is accurately

maintained , before proceeding with Sales Transactions. This will ensure that

information flows seamlessly through all subsequent transactions which includes

Enquiry Processing, Quotation Processing, Contract Order creation, Sale Order

Processing ,MRP run , PR creation, PO conversion, Goods Receipt, Goods Issue,

Warehouse Management, Quality Management, Shipping and Outbound Logistics,

Billing , Finance Management , Cost Control ,Customer Service etc.

ENQUIRY PROCESSING:

The enquiries received from customers/ prospective customers are entered

into the system using transaction VA11 , which can be changed using transaction VA12.

VA13 is meant for display only. It is a good practice to check the Incompletion Log

before proceeding to save the Document.

The following fields are to be entered in the transaction VA11, for

seamless flow of information into subsequent documents :

PERTINENT TAB CRITICAL FIELDS TO BE MONITORED

HEADER DETAILS Sales Area, Sold to Party, PO Number and Date

SALES Required Dely. Date, Valid From , Valid To, Payment Terms,

Inco Terms, Material, Enquiry Quantity.

Procurement Requirement Type( should be KE for MTO)

ITEM CONDITIONS Pricing Condition

ITEM ACCOUNT

ASSIGNMENT

PROFIT CENTRE

ITEM SCHEDULE

LINES

Delivery Dates and corresponding Quantity.

It is pertinent to note that Enquiries can be created only for Materials that

are defined in Material Master .

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 9/21

Page 10: Sales Process Overview

PRODUCT COST ESTIMATION :

The Product Cost of critical items can be estimated using the Transaction

ZFI001. The following fields are to be filled in , as applicable to each sales area :

Company Code, Plant, Material,Batch Quantity,Customer Type,MOH %

Freight & Insurance - Imported

Mortality rate in % - RM Imported

Mortality rate in % - Cmpts - Imported

Esc Fct in % for POs bynd 1 Yr - Imported Freight & Insurance - Indigenous

Mortality rate in % -RM Indigenous

Mortality rate in % - Cmpts - Indigenous

Esc Fct in % for POs bynd 1 Yr - Indigenous, and other pertinent details.

The Product cost estimation, even though can be run by concerned Sales

Executive, it is suggested that the concerned Industrial Engineering Departments

maintain this transaction.

QUOTATION PROCESSING :

The Quotation can be prepared with reference to the Enquiry using

Transaction code VA21. It is a good practice to check the Incompletion Log before

proceeding to save the Document.

The following fields are to be entered in the transaction VA21, for

seamless flow of information into subsequent documents : PERTINENT TAB CRITICAL FIELDS TO BE MONITORED

HEADER DETAILS Sales Area,Sold to Party,PO Number and Date

HEADER ADDITIONAL DATA A PROJECT NAME

SALES Required Dely. Date, Valid From , Valid To, Payment

Terms, Inco Terms,Materials,Order Quantity.

Procurement Requirement Type( should be KE for MTO)

ITEM CONDITIONS Pricing Condition

ITEM ACCOUNT ASSIGNMENT PROFIT CENTRE

ITEM SCHEDULE LINES Delivery Dates and corresponding Quantity.

ITEM PARTNERS Bill to Party, Payer and Ship to Party.

ITEM TEXT(if any) As applicable

The Price can be decided based on the suggested selling price using the

transaction code ZFI001 , as exlained above.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 10/21

Page 11: Sales Process Overview

COMPARATIVE PRICE ANALYSIS :

The details of comparative prices of Previous Quoted Prices (Maximum &

Latest) & Previous Selling Price ( Maximum & Latest) for the concerned Customer,

Previous Quoted Prices (Maximum & Latest) & Previous Selling Price ( Maximum &

Latest) for other than the concerned Customer can be obtained using the transaction

ZSD002. The input to run this transaction is the ROUGH-CUT QUOTATION Number.

SELLING PRICE APPROVAL :

The Selling Price approval process can be initiated using the Workflow of

SAP. (The Workflow is being addressed by M/s WIPRO)

CONTRACT ORDER:

The Contract Order can be prepared with reference to the Quotation using

Transaction code VA41. The following fields are to be entered in the transaction VA41,

for seamless flow of information into subsequent documents : PERTINENT TAB CRITICAL FIELDS TO BE MONITORED

HEADER DETAILS Sales Area, Sold to Party,PO Number and Date

HEADER BILLING PLAN Billing Date,Billing Rule,Date Description,% of value to be

invoiced/ Bill Value and Mile Stone Release.

HEADER ADDITIONAL

DATA A

PROJECT NAME

SALES Required Dely. Date,Valid From , Valid To,Payment

Terms,Inco Terms,Materials,Target Quantity.

PROCUREMENT Requirement Type( should be KE for MTO)

ITEM CONDITIONS Pricing Condition

ITEM ACCOUNT

ASSIGNMENT

PROFIT CENTRE

ITEM PARTNERS Bill to Party, Payer and Ship to Party.

ITEM TEXT(if any) As applicable

It is a good practice to check the Incompletion Log before proceeding to

save the Document.

SALE ORDER PROCESSING :

Several Types of Sale Orders can be derived from the Contract Order

created above. The Sale Order types depend on the type of subsequent activity of Make/

Buy Decision. If the subsequent activity is to Make the item In house, the Sale Order type

ZSOR is created, while ZBOR type for Bought Out for Resale, ZHSS for High Sea Sale,

ZTPS for Third Party Sale, ZSER for Service Order, ZSAS for Sample Sales etc.

The Sale Order will have to be released by respective Finance Department,

before proceeding with the Procurement / Manufacturing activity.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 11/21

Page 12: Sales Process Overview

The following fields are to be entered in the transaction VA01, for

seamless flow of information into subsequent documents :

PERTINENT TAB CRITICAL FIELDS TO BE MONITORED

HEADER DETAILS Sales Area, Sold to Party,PO Number and Date

HEADER ADDITIONAL DATA A PROJECT NAME

SALES Required Dely. Date, Payment Terms, Inco Terms,

Materials, Order Quantity.

PROCUREMENT Requirement Type( should be KE for MTO)

ITEM CONDITIONS Pricing Condition

ITEM ACCOUNT ASSIGNMENT PROFIT CENTRE

ITEM PARTNERS Bill to Party, Payer and Ship to Party.

ITEM TEXT(if any) As applicable

Check the flow of Prices, Taxes ,Cess, Excise Duty etc. It is a good

practice to check the Incompletion Log before proceeding to save the Document.

SALES DOCUMNT TYPES :

1. ZSOR : STANDARD SALE ORDER

2. ZBOR : BOUGHT OUT FOR RESALE

3. ZSER : SERVICE SALE ORDER

Service are provided in case of Installation, Repair of Equipment, and Some time Service

are sold to the Customer along with the Materials. In those cases no delivery is involved

as Services can not be delivered to Customers physically. Here only Service tax is

applicable. Service item will be used for line item ( Item Category : TAS )

Billing to be done directly from Service Order

4. ZTPS : THIRD PARTY SALES

In third-party order processing, items will be directly delivered by the supplier to

customer. You pass the order along to a third-party vendor who then ships the goods

directly to the customer and bills you. A sales order may consist partly or wholly of third-

party items.

After the sales order is saved, the system automatically records the numbers of the

corresponding purchase requisitions in the sales document.

5. ZHSS : HIGH SEA SALES

Page 13: Sales Process Overview

High Sea Sales (HS) refers to an activity of selling imported goods before they

touch the territorial waters of an importing country. This is mainly for the saving of Sales

Tax.

The customer who is going to receive the material will oblige the customs formalities and

get the material released from the port.

Item Category will be ZTAS

Purchase Requisition will be created in the background & check for the Purchase

Number in Status Overview.

Note : Billing on customer will be done after the Goods Receipt ( GR ) against Purchase

Order is done ( no stock will be updated )

6. ZEXD : DIRECT EXPORT DUTY DRAW BACK SALE ORDER

7. ZDED : DEMED EXPORT DUTY DRAW BACK SALE ORDER

This scenario deals with Deemed Export that refers to sale of goods to customers

within India, who are generally holders of Export License. The material sold are

required to be used in the production of goods meant for ultimate export. The

customers can be an Export-Oriented Units ( EOU ) or located in one of the

following areas :

1. An Export processing zone.

2. An Electronic Hardware technology park.

3. A Software technology park

4. SEEPZ Mumbai or SEZ’s

8. ZSAS : SAMPLE SALES

9. ZSDF : WARRANTY REPLACEMENT

10. ZREN : RETURN ORDER

When customer returns the sold item for different reasons, return order is created

to receive back the item to BEL stock ( for return delivery ). Return order can be created

with or without referring to a preceding sales documents ( a sale order or a contract )

PRODUCTION PROGRESS MONITORING :

The Production progress can be monitored using transaction CO46, which

is done by Production Control Department.

TRANSFER POSTING OF STOCK TO FG STORES :

The manufactured items and the Goods received ( for resale) are transfer

posted to Finished Goods Storage (FGSL) using the Transaction Code MB1B . The

Transfer Order is created using Transaction code LT06. These transactions are conducted

Page 14: Sales Process Overview

by Quality Assurance/Testing for Manufactured parts while the same is done by the

Divisional Stores.

The concerned Finished Store in charge/Sales executive ( as the case may

be) does the confirmation of Transfer Order using Transaction Code LT12.

CONFIRMATION OF STOCK :

The Stock in FGSL can be checked using Transaction Code MMBE.

OUTBOUND DELIVERY :

Once the stock is confirmed for the quantity to be delivered, the Sales

executive proceeds to set up the sale by creating the OUTBOUND DELIVERY(OBD).

The OBD is created with reference to the Sale Order using the Transaction code VL01N,

which in turn is triggered from within the transaction code VA02.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 12/21

The following fields are to be entered in the transaction VL01N, for

seamless flow of information into subsequent documents : PERTINENT TAB CRITICAL FIELDS TO BE MONITORED

PICKING Storage Type, Valuation Type

HEADER PROCESSING Respective Dates for Picking , Trans. Planning, Loading, Planned GI

and Delivery Date

It is a good practice to check the Incompletion Log before proceeding to

save the Document.

PICKING :

The picking activity is done using Transaction code

VL02N SUBSEQUENT FUNCTIONS CREATE TRANSFER ORDER

PERTINENT TAB CRITICAL FIELDS TO BE MONITORED

CREATE TRANSFER ORDER Subsequent Functions, Create Transfer Order

CREATE TRANSFER ORDER Warehouse Number,Plant, OBD Number

INITIAL SCREEN Transfer Order Number,Warehouse Number

The transaction seamlessly moves to LT03 to create the Transfer Order.

Once the Transfer Order is created, it can be confirmed using Transaction

Code LT12. With these transactions, the picking is completed. The OBD cannot be

printed unless the picking is done.

PRINTING OF OBD :

Page 15: Sales Process Overview

The printing of OBD can be done using Transaction code VL02N.To print

the OBD Go to Header Output and define Communication Method as well

as Printer type , Come back and save the settings. In the opening screen of VL02N, click

on Outbound Delivery Menu, and select the Print preview, check for the correctness of

data that has flown, as also the price, tax ,education cess , higher education cess and

excise duty etc. If satisfied , proceed to take a print out of the OBD. The OBD is verified ,

inksigned and sent to Shipping for further processing.

LABEL PRINTING :

The label can be printed using the transaction code ZSD003. The type of

labels can be selected for each line item depending whether single label is required for

the line item OR individual labels are required for each quantity of the line item.

SHIPPING :

The Shipping process starts with the receipt of consignment as per

OBD.The Shipping personnel proceed to pack and weigh the items received. The packing

List, Forwarding note and Loading chart are created using the Transaction ZSD011. After

filling in all the details and simulating the packing process in this transaction, save the

transaction. When saving, note the packing note number. Proceed to ZSD013 to print the

packing List, Forwarding note and Loading chart using the packing note number.

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 13/21

POST GOODS ISSUE:

The Weight of consignment and the number of boxes are entered into the

system using the transaction code VL02N .

It is a good practice to check the Incompletion Log before proceeding to

save the Document.

Once these details are entered, proceed to click on Post Goods Issue(PGI)

button. With the creation of PGI, the Inventory of the items in the OBD are reduced from

the system .This can be checked ,once again ,using MMBE.

PROFORMA INVOICE:

Proforma Invoice is a reference document created by shipping department

to enable creation of Excise Invoice. It does not pass any entry into Accounting

documents.

Proforma Invoice is created using Transaction Code VF01 , for billing

document type ZJEX.

The following details are required to be entered :

Billing Type(ZJEX), Billing Date and OBD Number. Check the flow of

prices, taxes, cess and excise duties , before proceeding to save the Proforma Invoice.

EXCISE INVOICE CREATION:

The proforma Invoice created above serves as the reference document to

create Excise Invoice. To create Excise Invoice Transaction code J1IIN is used together

with the filling up of the following fields :

Billing Document, Posting Date, Proforma Invoice Number, Excise Group,

and Series Group.

Page 16: Sales Process Overview

COMMERCIAL BILLING :

Commercial Invoice is generated using Transaction code VF01 with

document type ZVAT / ZBOS.The billing date and OBD numbers are the input to

generate the Commercial Bill.

It is pertinent to note that the Sale value is not posted in the system, unless

the Commercial Invoice is generated and saved.

*******************

The Sales & Distribution Team can be contacted through following means :

NAME DESIG. PAX PABX BELNET Email address

VISHNUSWARUP.O.V DGM/

IS-CO

4591 080-

22195899

781-173 vishnuswarupov@

bel.co.in

SANJEEV.V.DYAMANNAVAR DM/

IS-CO

4510 080-

22195899

781-173 sanjeevvdyamannavar@

bel.co.in

APARNA.M.E DM/

IS-CO

4592 080-

22195899

781-173 [email protected]

Prepared by: Vishnu Swarup.O.V Sanjeev.V.Dyamannavar Aparna.M.E

Date 24-07-2007 Issue Level 1.0 Page No 14/21