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STL's delivered SOP solution has been developed eliciting input from some of the UK’s leading wholesalers; the software offers a flexible system from picking lists to RF finger scanning of orders. The latest technology has been used to facilitate telesales operators not to only take orders but also enable them to up and cross sell products and promotions as well. The management tools also allow managers to view staff performances and ensure maximum utilisation of resources.
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New software always boasts an excitingarray of new bells and whistles. ‘Thiswidget!That gadget! So many digits!’scream the adverts. Wow!But, hang on a second, what does itactually do for your bottom line?How does it improve your efficiencyand reduce your business costs?Uniquely, these questions are at the topof the minds of the STLTechnologySolutions’ development team beforethey start work on a new application.Which explains why STL is fast-becoming the IT business partner ofchoice for the wholesale industry.When STL started developing ourlatest Sales Order Processing (SOP)system we turned to our customersfirst, not the in-house ‘techies’, tofind out what everyday users of thetechnology want it to do for them.‘We didn’t want to add new featuressimply because they soundedimpressive or were available,’ saidSTL’s Chief of Software, Mark Vasey.‘Instead, we conducted extensiveresearch and really listened tocustomers before actually starting anydevelopment work.’The result is a practical, innovative andcost-effective SOP/delivered systemthat substantially exceeds thespecifications of competitive packages.
At the heart of the new STL SOPsystem is an order processing module,which integrates with STL’sMerchandise Management System(MMS), and is one of the easiest-to-use systems ever developed.STL’s SOP system offers:• The ability to receive orders intoyour system from a number ofsources, including via STL’secommerce site, ‘Order Wizard’
• A quick and simple telesalesapplication, which has been designedto be easy to learn without losing anyof the essential functionality
• Easy integration with third-partyretail systems and websites viaSTL’s open order format, whichoptimises your investment
• The opportunity for extensivepromotional activities, helping youto secure customer loyalty.
There are a number of other featuresincluded in this new package whichhelp make order processing painless.Picking is made quicker, easier andmore transparent, thanks to a new, real-time wireless system which works on awide number of hand-held devices.Document formatting is exceptionallyflexible, so you can produce reportstailored to suit your requirements.Finally, the new Dashboard featuregives you an instant real-time statusupdate on all orders, pickers andtelesales, as well as a number of other
key performance measures.Listening to customers isn’t STL’sonly unique feature. For starters, weare staffed by people who haveworked for years in the wholesaleindustry, so we really understand yourbusiness. We are also the only ITdeveloper concentrating solely onyour industry, which means we’rereally focused.And, perhaps surprisingly, we’re theonly developer in your sectordeveloping fresh software usingtoday’s technology. That means oursoftware is easier and more cost-effective to install, use and manage. Itis also highly customisable so we canmake it a really neat fit for yourspecific business.Plus, because it’s an ‘open’technology with a solid roadmap, itmaximises your options for futureextensions and integrations – all ofwhich makes it a really soundbusiness investment.STL also offers a full suite of businessand IT support services, to help youmake the most of your operation.Savvy companies such as Parfetts andL&F Jones have already seized theopportunity to make the STLdifference to their business.
Now, doesn’t that ring your bell?
Call STL today to find out more on:0870 240 2140, or visit:www.stl-solutions.com
STL handheld scanner
No Bells and Whistles,Just Sound Business Sense from STLwith New SalesOrder ProcessingSystem
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