This Sales Manual will provide you with all you need to know about The Patagonia Sur Nature Reserve Membership Club and booking guest travel on our special weekly packages. It will introduce you to the unique adventure of spending a week in remote Patagonia, experiencing the warm hospitality of our team, the excitement of discovering wild and unexplored terrain, and all the details necessary for guests to enjoy time in nature with their family and friends while relaxing with the best food and Chilean wine.

lodgingexcursionsequipment & gearexpedition & hospitality teamsamenitiesguest arrival & departuresample itinerariespatagonia sur travel conciergepurchasing family memberships

....3

....5....11....12....14....16....18....23....24

table of contents

SALES MANUAL

part 1

LODGING The Patagonia Sur Nature Reserve Membership Club has developed warm and welcoming lodging in Valle California and in Melimoyu. All of our infrastructure blends serene comfort, rustic elegance, and Patagonian authenticity.

We are committed to sustainable eco-tourism and believe that you’re in Patagonia to enjoy yourself and to experience nature fully. The Club has purposely kept all building modest in scale, to preserve the dominance and fluidity of the natural landscape. Our overarching goal is to provide you with “everything you need and nothing you don’t.”

4

VALLE CALIFORNIA:

This property is located near the town of Palena, close to the Argentine border, and is nestled in a beautiful valley in the Andean foothills.

• Type of Accommodation: Six Yurts (modern, latticed-walled updates of the traditional Mongolian structure). Each yurt is equipped with an en-suite bathroom and a king bed or a pair of twin beds. All units have central heating controlled by an in-room thermostat. Each yurt has an outdoor deck area with chairs for relaxing and soaking in the sun.

• Maximum Capacity: Twelve adults in double occupancy. Extra beds and cribs for children are available at no extra cost. Room configurations in Valle California allow for a maximum of 3 people per room: 2 adults and 1 child, 1 adult and two children, or 3 children.

• Quincho: Our Quincho (a traditional Chilean barbecue area) is an all-weather facility set on a plateau overlooking the El Tigre River, where guests enjoy family-style meals and gather to share pre and post-adventure stories. The Quincho includes a living room with a fireplace, a kitchen that opens onto the main dining room, a cozy reading room with a wood-burning stove, and a projection/kids room with comfortable seating, games, and activities.

•Communications: Mobile phone coverage is not available in Valle California. Our property has satellite phones for emergencies, and Internet access in the specially designated area for guests who want to connect. The town of Palena (30 minutes away) has mobile phone coverage, a “cyber-cafe” and landline phones. Guests at Valle California can be reached by dialing a dedicated satellite cellular phone number, which will be provided to travel agents and guests before traveling.

• All yurts are located a short walk from the Quincho. • Communication between the yurts and the Quincho is via a two-way radio or intercom system.• Due to the ruggedness of Patagonia, we are unable to offer ADA accessible rooms.

MELIMOYU:

Patagonia Sur’s Melimoyu property is located near its namesake village, and is a one and a half-hour boat ride to the closest town, Puerto Raúl Marín Balmaceda, which is also the closest road access to Melimoyu. This property is a nature enthusiast’s dream.

• Type of Accommodation: Six rooms in Casa Bahía, overlooking the Melimoyu Bay. Four rooms are equipped with queen beds; the other two rooms may be configured with either a king bed, or two twin beds. Each room offers an en-suite, private bathroom.

• Maximum Capacity: Twelve adults in double occupancy. Extra beds and cribs for children are available at no extra cost. Room configurations in Melimoyu allow for a maximum of 3 people per room: 2 adults and 1 child, 1 adult and two children, or 3 children. Melimoyu room configuration options: queen bed, queen bed + child bed, two twin beds, or twin beds + child bed

• Casa Bahía: In Melimoyu, we have renovated an original homesteader’s house. “Casa Bahía” (Bay House) is an intimate and inviting home, complemented by a hot tub and a riverside activity center with an open fireplace, 360° views, extensive decking, fishing gear, and a variety of canoes, kayaks, rafts and boats to explore the river.

• Communications: Mobile phone coverage is not available in Melimoyu. Our property has satellite phones for emergencies, and Internet access in the specially designated area for guests who want to connect. Guests at Melimoyu can be reached by dialing a dedicated satellite cellular phone number, which will be provided to travel agents and guests before traveling.

• Due to the ruggedness of Patagonia, we are unable to offer ADA accessible rooms.

part 2

EXCURSIONS Our properties offer a wide variety of outdoor activities, options for cultural immersion, and Melimoyu offers guests the opportunity to participate in scientific research.

6

• River Float Trips: Float trips allow guests to enjoy the region’s beauty in a relaxed yet adventurous way. Whether fishing while floating down the river, or simply taking in the spectacular scenery, this is a great and memorable way to experience Patagonia. These excursions take place on the Class I Palena River and Class II El Tigre River.

VALLE CALIFORNIA:

• Hiking: We have designed a rich network of trails with varying levels of duration and difficulty, from kid-friendly nature circuits to full-day hikes with rewarding destinations, such as hidden mountain lakes. Along the way, our expert guides will highlight flora, fauna, and geographical points of interest.

• Horseback Riding: Guests of all ages and experience levels will enjoy our horseback rides. We have designed the best circuits to reach magical, memorable places with unforgettable views. Our Gaucho (Patagonian horsemen) guides know the area intimately and offer the safest routes to exceptional look out points.

For both hiking and horseback riding we have several different routes:

easy

easy

moderate

moderate

el tigre route (short):3.5 km (2.2 miles) - 1:30 hours, elevation gain 30 meters (98 feet)el tigre route (long):5.9 km (3.6 miles) - 3 hours, elevation gain 48 meters (157 feet)

upper palena river:3-4 hours, starting at the Palena bridge and floating down midway to El Malito Valleypalena river:Full day activity (8 hours), starting at the Palena bridge and floating all the way to the El Malito Valleyshort el tigre river: class ii30 min. starting at El Toro bridge and ending at our hot tub deckhigh el tigre: class ii 40 min. starting at the high El Tigre river, and either ending at the El Toro bridge, or continuing an extra 30 minutes to the hot tub decklower el tigre: class ii40 min. Starting at the hot tub deck all the way to the foothills of Tronador

full tigre river: class ii2 hours. Starting at high El Tigre River and going all the way to the foothills of Tronador.

laguna corazón route:6.9km (4.3 miles) - 3 hours, elevation gain 108 meters (354 feet)tronador hill route:7.1 km (4.4 miles)- 3:15 hours, elevation gain 27 meters (88 feet)

Activities at The Membership Club are led by professional, bilingual guides, and cater to all levels of expertise. Activities and excursions depend on the characteristics of each property, and are always subject to weather or other conditions to ensure the safety of all our guests.

Note: Times are calculated for hiking. By horseback, times will be shorter.

advancedlaguna corazón with argentinean border route15.7 km (9.8 miles) - 5 hours, elevation gain 111 meters (364 feet)laguna caiquén route:13.3km (8.3 miles) - 5:30 hours, elevation gain 632 meters (2,073 feet)valle el azul route: 20.3 km (12.6 miles) - 8 hours, elevation gain 320 meters (1,049 feet)

7

• Mountain Biking: For the ultimate in Patagonian mountain biking, we have repurposed old trails, which originally served as byways for explorers.

• Fly Fishing: Fly fishing throughout Patagonia Sur’s network of properties is richly varied, and includes Brown, Rainbow and Brook trout, Silver, Atlantic and King salmon, among others. Whether guests are avid anglers, are learning to tie flies and fly cast, or simply want to enjoy a few hours on the water, our trained guides will provide the ideal experience. In keeping with Patagonia Sur’s environmental stewardship, all fishing is catch-and-release.Guests may choose between different fishing spots along the El Tigre and Azul Rivers, for excursions lasting between 1 hour and a full day.

For avid anglers, we also offer fishing trips beyond our properties:

• Full or half-day on the Palena River (see Float Trips)• Full day on Lago Yelcho. Drive in our vehicles to Lago Yelcho (2.5 hours away) to enjoy a full day of fishing in this world-class lake• Full day on the Golondrina and Negra lagoons, 1 hour drive from Valle California, where some of the biggest fish are found in these hidden spots.

Note: We provide all the necessary gear for fly-fishing, including Orvis waders, boots, rods, flies, etc. However, guests are welcome to bring their own favorite equipment.

easy

moderate

el toro route:Between 20 minutes and 1 hour. Biking toward the entrance of the property, on a wide and smooth gravel road. Perfect for less experienced riders and kids.

gaucho house route:40 minutes.fraile waterfall route:1 hour 20 minutes through the center of Valle California. palena route:2 hours. For mountain biking enthusiasts, this is a fun 26 km, mostly downhill ride. Guests will be picked up in the town of Palena and driven back to Valle California.

• Photo Safari: Taking advantage of our majestic surroundings, stunning flora, and geographically unique fauna, we will teach our guests the why’s and how’s of outdoor photography. This activity will be divided into two parts: theoretical and practical.

The duration of the photo safari will depend on the topic of the class. We can adapt the photo safari for different hiking routes and make impromptu changes to keep it interesting. It is a flexible, and fun activity.

• Cultural Immersion: Patagonia Sur is fortunate to work closely with our Patagonia Sur Foundation. At the Foundation’s Palena headquarters, guests will be able to visit some of the following projects, have the chance to converse with locals, and learn firsthand some of their traditions:

Weaving Project: Guests can share a warm, traditional mate (a regional, bitter tea) with some of the local weavers while learning the entire process of weaving, from combing and spinning the wool fleece to stitching the final product. Guests may try for themselves some of the traditional weaving methods.

Local Organic Garden: With the Foundation team, tour one of several organic gardens and greenhouses in the area, where they are teaching sustainable practices to the local community. Guests may have the chance to harvest some produce for their own lunch back at Valle California.

English and Sustainability Education: Share with the Foundation teachers and their students your experiences in sustainability and help them learn English (subject to confirmation and only during class period - November and December).

8

• Kayaking: Paddle among dolphins, kayak to a colony of sea lions, or enjoy river kayaking on the Colonos River. We offer guests both river and sea kayaking, and combined adventures. Most of the longer sea routes must be combined with motorized boat navigation.

River and Sea Kayaking:

River Kayaking:

Sea Kayaking:

MELIMOYU: With binoculars and camera in hand, guests will enjoy up-close views of dolphins, sea lions, and an ample variety of water birds, such as kelp gulls, ringed kingfishers, and albatross, as they explore the Melimoyu Bay. Our touring boat, the Chucao I, is a twin-engine, 30+ knot speed covered and heated fiberglass boat, that provides comfort and panoramic views. The highlight of any ocean excursion is the opportunity to spot whales -both blue whales and orcas- during the migration season of February and March.

• Ocean and River Excursions:

casa bahía – la leona – refugio route: 10 km (6.2 miles). Visit an archipelago of tiny islands, called La Leona, at the entrance of the Refugio Channel, providing excellent opportunities for bird watching.

casa bahía – yalak route: 53.5 km (33.2 miles), 5 – 7 hours. Yalak Island, on the south-west side of the large Refugio Island, hosts several sea lion colonies.

casa bahía – santo domingo lagoon route: 45 km (30 miles), 5 – 8 hours. The hidden and protected Santo Domingo Lagoon provides spectacular and up-close views of the region’s emble-matic fjords.

blue whale route: 96 km. (59.6 miles) – 4 hours+. The south-east sector of the Gulf of Corcovado is the best for whale spotting, and the route through the Moraleda Channel and the Refugio Channel provides opportunities to spot dolphins, sea lions, and Magellanic penguins.

casa bahía – refugio lagoon route (advanced): 42 km (26 miles) - 5 – 8 hours. After boating to Isla Refugio, adventurous guests may kayak the additional 6km (3.7 miles) of river to the hidden lagoon.

casa bahía – melimoyu village route: 3.8 km. (2.4 miles) – 2 hours. Bring comfortable shoes to walk around this remote Patagonian village.

casa bahía – melimoyu bay route: 3.5 km. (2.2 miles) – 2 hours. The protected Melimoyu Bay offers a relaxing route for spotting wildlife.

casa bahía – la leona –isla refugio route:10 km. (6.2 miles) – 6 hours. This navigation excursion may also be kayaked, for those seeking a challenge, and looking to get close to the sea lions.

quincho – casa bahía route: 5.1 km. (3.1 miles) – 2 hours. Kayak down the Colonos River to the mouth of the river and out into the bay.

casa bahía – river mouth route: 1.8 km. (1.1 miles) – 1 hour. This short kayak to the Marchant River mouth allows for ample bird watching. Catch a view of spectacular Mt. Melimoyu from the beach.

marchant waterfalls – casa bahía route : 18 km. (11 miles) – 4 hours. Accessible by helicopter, the Marchant Waterfalls are an excellent starting point for this kayak expedition, which may also be combined with hiking.

Note: All routes except the Blue Whale Route may be combined with kayaking.

quincho - colonos river route: 4 km. (2.5 miles) – 1 hour. Paddle upstream with the tide to a small waterfall.

moderate

moderate

moderate

advanced

advanced

advanced

9

• River Float Trips: Float trips allow guests to enjoy the region’s beauty in a relaxed yet adventurous way. Whether fishing on a leisurely float down the river or simply taking in the spectacular scenery, guests will find this is a great and memorable way to experience untouched Patagonia.

For float trips guests may choose between the Colonos and Marchant Rivers, through the following routes:

•Fly Fishing: Guests may choose between the Colonos and the Marchant River. The Marchant River includes dozens of small creeks and tributaries, which are very good for fishing. There are also many opportunities to fish off-property on beautiful rivers and unexplored lagoons. As another option, guests may choose a full or half-day fishing trip on the Frutilla River, north of Melimoyu and accessible by touring boat.

Note: We provide all the necessary gear for fly-fishing, including Orvis waders, boots, rods, flies, etc. However, guests are welcome to bring their own favorite equipment.

• Scientific Studies: Together with our marine biologist in residence, guests may take part in important and unprecedented scientific studies of the Melimoyu ecosystem such as seawater density tests and fish cataloging. Melimoyu, a one-of-a-kind ecosystem, lies at the nexus of the southern edge of the Valdivian temperate rain forest and the northern edge of the sub-Antarctic rain forest, and is home to a combination of species not found anywhere else on earth. Guests of all ages will enjoy learning about why this ecosystem is so unique and will never forget their contribution to the science that will help guide responsible use of the region’s waters.

Kayak + Motorboat: Because of their length, these routes must be combined with motorized boat navigation.

• Hiking: We have designed a rich network of trails with varying levels of duration and difficulty, from kid-friendly nature circuits to full-day hikes with rewarding destinations, such as rarely seen mountain lakes and 300-ft waterfalls. Along the way, our expert guides will highlight flora, fauna, and geographical points of interest.

coastal arrayanes trail:1.5 km. (0.9 miles) - 1 hour, elevation gain 2 meters (6 feet). This easy trail borders the Melimoyu Bay.

river mouth trail: 1.6 km. (1 mile) - 1 hour, elevation gain 2 meters (6 feet). Guests can stroll unaccompanied by a guide along the beach.

river trail route:1.6 km. (1 mile) – 1 hour, elevation gain 5 meters (15 feet). The trail was created by the original loggers and agricultural wor-kers, but now is a beautiful excursion.

quincho trail route:1.8 km. (1.1 miles) – 1 hour, elevation gain 8 meters (24 feet). This trail is the main access to the Quincho on the Colonos River and is a must-do activity while at Melimoyu.

melimoyu village trail (moderate):4.2 km. (2.6 miles) – 2:30 hours, elevation gain 4 meters (12 feet). A direct trial from Casa Bahía to the village of Melimoyu, crossing rivers and dense forests.

quincho – casa bahía route:5.1 km. (3.16 miles) – 2 hours.

quincho - colonos river route:4 km. (2.5 miles) – 1 hour.

marchant waterfalls – casa bahía route (moderate):18 km. (11 miles) – 4 hours.

casa bahía – yalak route:53.5 km. (33.2 miles) This route has some parts which may be combined with kayaking.

casa bahía - santo domingo lagoon route:45 km. (28 miles) route, round-trip, that can be combined with kayaking.

casa bahía - laguna isla refugio:Of this 48 km. (29 miles) route, the last 6 km. (3.7 miles) are only accessible by kayaking in order to reach the hidden lagoon.

easy

easy

moderate

moderate

10

HELI - TOURS

Valle California & Melimoyu Our 7-night programs include expeditions to places only accessible by helicopter. Guests will be able to fly up to one hour to visit hard-to-reach places, and enjoy a new level of adventure in Patagonia. Fly fish in secluded lagoons, make a toast to adventure atop a glacier, or enjoy privileged look out points with this new Patagonia Sur service. If one hour is not enough, guests may choose an à-la-carte service and plan a custom outing.

part 3

EQUIPMENT& GEAR

In order to make our guests’ stay (and their packing!) more enjoyable and stress free, we provide the best outdoor gear for use in our excursions. Our properties have mountain-bikes, rafts, wet suits, flotation devices, waders, rods, fishing boots, trekking poles, insulated ponchos and leather half chaps for horseback riding, kayaks, and helmets for biking, river floating and horseback riding. In short, everything that adults and children need to enjoy their outdoor adventures at Patagonia Sur. Guests only need to bring their favorite outdoor clothing and hiking shoes. When making reservations, we request that guests fill out a Participant Profile, which details shoe and clothing sizes. Patagonia Sur will send all visitors a comprehensive suggested packing list.

part 4

EXPEDITION & HOSPITALITY TEAMS

13

• Our Expedition Team is responsible for making our guests’ stay an unforgettable one. Our guides are all bilingual and experienced professionals who know the area in detail, and who can provide fun, interesting, and relevant information and insights on Patagonia. Our Expedition Team is trained in first aid and WFR (Wilderness First Responder) courses, making them capable of responding in case of an accident or illness.

•Guest safety is of paramount importance to our Expedition Team. Therefore, guides may elect to modify or cancel activities to ensure our guests’ safety and well-being.

• Gauchos (traditional Patagonian horsemen) will provide insiders’ knowledge of the terrain and history, and will infuse your trips with the authentic essence of Patagonia. They are responsible for the horses and assist in preparing traditional “asados” (barbecues) during excursions.

• Our Hospitality Team makes our guests feel right at home, taking special care of every detail in guest rooms, preparing delicious food, and assisting with any requests guests may have.

part 5

AMENITIES The Patagonia Sur Nature Reserve Membership Club has developed warm and welcoming lodging in Valle California and in Melimoyu. All of our infrastructure blends serene comfort, rustic elegance, and Patagonian authenticity.

We are committed to sustainable eco-tourism and have purposely kept all building modest in scale, to preserve the dominance and fluidity of the natural landscape. Our overarching goal is to provide the guest with “everything they need and nothing they don’t.”

We make every possible effort to use local sources in all that we do, from the structures we build, and the expeditions we lead, to the foods we serve.

15

Facilities:• All our facilities blend serene comfort, rustic elegance, and Patagonian authenticity. Guests will have at their disposal private, well-appointed quarters, stocked with special touches like organic bath amenities, plush bathrobes, and 1,000-thread-count sheets. • Our common areas have a relaxed and informal atmosphere, ideal for sharing with fellow guests. Panoramic views and quiet settings provide space to kick back and relax with a favorite book and a glass of delicious Chilean wine. • Both properties have wood-stove heated hot tubs for relaxing after a daylong excursion while admiring the majestic landscape.

Food and Beverage:• Delicious family-style meals showcase local flavors, as well as familiar favorites, and are complemented by world-class Chilean wines.

• All meals are prepared by our expert culinary team, who often share some of their secrets with guest from our open-plan kitchens.• Our culinary team will surprise guests with picnics in the most unexpected locations, box lunches and healthy snacks for longer expeditions, and special touches when guests least expect it.• Our team can accommodate specific dietary needs, to ensure all our guests are served meals of their preference.• Before traveling, guests will be requested to complete a participant profile, with any special dietary needs.

part 6

GUEST ARRIVAL & DEPARTURE

We have put great effort into making the arrival and departure process from our properties as effortless and seamless as possible for guests. Patagonia is a remote land, and arriving is often an adventure in itself. The following is what guests’ travel to Patagonia Sur will look like.

17

In order to get to Patagonia Sur properties, the LAN flight from Santiago, Chile (SCL) to Puerto Montt, Chile (PMC) departs at 8:00 AM. Due to variability in flight arrival times and the amount of time needed to purchase reciprocity tickets and clear customs, Patagonia Sur strongly recommends that all guests arrive one day prior to their departure to Patagonia, and leave one day after their return from Patagonia, to allow for any delays or unforeseen circumstances.

• Friday morning: Arrive at the Santiago International airport (SCL), where passport holders from Australia, Canada, Mexico and the U.S. will be required to pay a reciprocity fee. The fee for U.S. passport holders is $140, payable in cash or by credit card. After receiving the reciprocity fee receipt and clearing immigration and customs, guests will be greeted by a Patagonia Sur representative, who will show them to their domestic flight to Puerto Montt or to their transfer to Santiago, and assist with any questions they may have.

• Saturday morning: Depart to Puerto Montt (PMC) by commercial flight at 8 AM. Arrive in Puerto Montt, where a Patagonia Sur representative will greet guests to show them to the charter flight to their final destination. Charter flights will fly directly to the Patagonia Sur property the guests are first visiting. Weather conditions may necessitate re-routing flights to other airports, which may mean a longer drive (up to four hours) to our properties.

• Saturday afternoon: Arrival at The Patagonia Sur Nature Reserve.

• Sunday through Friday: Activities, daily excursions, and exploring will be a part of this adventure-filled week, along with opportunities to relax and unwind.

• Saturday: Patagonia Sur vehicles will take guests to their departure point, where the charter plane will be waiting. Guests will then fly directly to Puerto Montt to connect with a domestic flight to Santiago, Chile.

• Saturday night: Guests connect in Santiago with their international flight to their final destination, or can choose to stay one extra night in Santiago.

Patagonia Sur representatives will be at both the Puerto Montt and Santiago Airports to orient guests and make their experience hassle-free. Our Patagonia Sur Travel Concierge can also assist guests and travel agents in planning visits to other interesting locations in Chile, or in booking any extra services.

18

important notes: • Upon entering Chile and before proceeding through immigration and customs, passport holders from Australia, Canada, Mexico and the U.S. are required to pay a reciprocity fee. The fee for U.S. passport holders is $140, payable in cash or by credit card. A receipt will be stapled to the last page of your passport and is valid for the duration of the passport.• While international flights often allow two checked bags of up to 23 kgs each (50 lbs) plus about 10 kgs of carry-on bags, the luggage capacity of our charter flights is more limited. Guests are allowed to bring one 18 kg (40 lbs) bag and a backpack or other soft-sided carry-on. It is advisable to bring duffel-type luggage which is easier to transport than hard-sided suitcases.

• For guests with additional travels outside Patagonia Sur, we can store extra luggage in Santiago and return the luggage to travelers when stopping over in Santiago. • Charter flights are exclusively for Patagonia Sur guests. Depending on the size of your party, your group will either fill a plane or share with other Patagonia Sur guests traveling on the same dates.• Charter flights depend on weather conditions. If weather becomes rough, flights will be cancelled or diverted to airports with better weather conditions. See weather cancellation policies in “Terms and Conditions”.

19

part 7

SAMPLEITINERARIES

We have designed three different itineraries for visitors to The Patagonia Sur Nature Reserve. Each itinerary includes 7 nights lodging on our properties, and all the activities. Together with the head guide for each property, guests will be able to customize the activities for each day during their stay. Weather conditions, guest ability level, and perso-nal preferences will be important factors when choosing excursions. Therefore, these itineraries are samples of what guests may select to do during their stay.

20

ITINERARY 1VALLE CALIFORNIA

• Saturday: Patagonia Sur representatives will meet guests at El Tepual airport in Puerto Montt (PMC) to assist with their journey to Valle California. A charter plane will be waiting at the terminal to take guests on a flight over the ocean and into the Andes Mountains to the town of Palena (if weather does not permit flying to Palena, charter flights will instead land in Santa Bárbara, a 4-hour drive from Valle California). After a 60-minute flight to the Palena runway, guests will be greeted by Patagonia Sur’s Valle California team. Guests will be driven 30 minutes to our property, where they will be welcomed in the Quincho with delicious hors d’oeuvres and a traditional Chilean Pisco Sour. For guests who want to stretch their legs, there are some easy trails close to the Qunicho, or they may opt to relax in the riverside hot tub.

• Sunday: One suggestion to begin the first full day in Valle California is a beautiful walk through El Tigre trail, visiting some of the different types of forests within Valle California. After lunch in the Quincho, guests may saddle up and go on a horseback ride to El Tronador (Thunder Hill) and find out where the hill gets its name. A delicious and hearty meal in the Quincho will be the perfect cap to an adventure-filled day.

• Monday: Hike, fly fish or float a river… our guests are free to choose. Each evening the head guide will meet with guests to review the excursion options for the following day, along with lunch and dinner options. For example: Adult guests may spend the morning fishing in El Tigre river, right next to the hot-tub area, while their children try their luck in the fun rapids of the El Tigre. An afternoon hike to Laguna Corazón, or a horseback ride to El Fraile waterfall can complete the day.

• Tuesday:A full day hike to Laguna Caiquén, a pristine Andean lake is an amazing opportunity to visit an old-growth Lenga forest (a native species of deciduous beech tree) and the chance to spot the mighty Andean condor. Upon arriving at the lake, our Chef will surprise guests with a special lunch outdoors in this amazing setting. Guests will be rewarded at the end of the day with an inviting, family-style dinner at the Quincho, where stories of the day’s adventures can be shared.

• Wednesday: Valle California is a fly fishing paradise. Once guests have mastered their technique, a floating expedition down the Palena River is a wonderful way to test new skills, and a perfect opportunity to navigate on the crystalline waters of this pristine river. There are many hidden fishing spots off-property in the area, and arriving by helicopter will give guests a perspective on geography before landing in their secret stretch of river.

• Thursday: A great choice for a half-day excursion is to visit the Patagonia Sur Foundation headquarters in the nearby town of Palena. Our guides will introduce guests to local people, with whom guests can partake in local traditions and learn about several of the Foundation’s amazing initiatives, such as the Community Weavers project. For guests looking to top off the day with some relaxation or recovery from some of the excursions, booking a massage is the best option. And of course the hot tub is always open and awaiting guests.

• Friday: Guests can round out their Patagonia experience with a daylong horseback ride in the true gaucho style, touring a large part of Valle California. Riding toward Valle El Azul, guests will visit Patagonia Sur’s large-scale native reforestation project, all the while with majestic mountains in the backdrop. Once at Valle El Azul, guests will enjoy a picnic lunch before returning to the Quincho in the afternoon for a farewell asado—a gaucho style barbecue—of Patagonian roasted lamb.

• Saturday: After a hearty breakfast and a brief morning activity, like trail running along the Argentine border or one last attempt to catch that big trout, guests will be transported to the Palena airstrip (or Santa Bárbara if weather does not allow for flights into Palena) for their flight back to Puerto Montt.

Once in Puerto Montt, guests will be able to connect to their domestic flight to Santiago and connections.

Note: All daily activities are highly customizable, so your guests’ stay may be different from what is suggested in this sample itinerary.

21

ITINERARY 2MELIMOYU

• Saturday: Patagonia Sur representatives will meet guests at El Tepual airport in Puerto Montt (PMC) to begin their journey to Melimoyu. A charter plane will be waiting to take guests on a 60-minute flight to the Melimoyu airstrip, and will fly over Chiloé island and beautiful Patagonian volcanoes. Guests will be met with a warm welcome by the Patagonia Sur team. After a short boat ride across the bay, guests will be welcomed to Casa Bahía, where they will enjoy delicious hors d’oeuvres and Chile’s traditional aperitif, Pisco Sour. For guests looking to stretch their legs after a day of travel, there are several easy trails close to the guesthouse that give an excellent introduction to this remote and pristine part of the world.

• Sunday: One possibility for the first day in Melimoyu is a beautiful morning walk to the Quincho, or start straight off on a full day walking along the Colonos beach to take in the landscape and views. Enjoy a delicious lunch at the Quincho and later in the evening, a family-style meal accompained by guides at Casa Bahía.

• Monday: Hike, kayak, fly fish or float a river… our guests can choose. Each evening the head guide will meet with guests to review the excursion options for the following day, along with lunch and dinner options. For example: An early morning kayak to Melimoyu village, spotting rare birds along the way; then an afternoon helicopter ride to get a bird’s-eye view of the whole Melimoyu property and possibly toast with a glass of wine at the Melimoyu glacier.

• Tuesday: Hard-core kayakers can a choose a longer route to visit Isla Refugio, in order to catch spectacular views of Mt. Melimoyu from a different perspective, and see the surrounding marine life close up. Depending on weather conditions and mostly on luck, Chilean dolphins or playful sea lions or otters might be our guests’ companions.

• Wednesday: A relaxed morning of fly fishing on the Colonos or Marchant rivers is a lesson in fish behavior and patience, and provides the refreshing solitude for which fly fishing is famous. Given that all fly fishing at Patagonia Sur is catch-and-release, guests may be able to help our scientist in residence tag fish, in order to better understand their migration and growth patterns. After a delightful lunch in the Quincho, guests may float from the Quincho to the bay on the Colonos River, and take in the amazing scenery, while looking for chucaos, kingfishers, and other interesting bird species.

• Thursday: Now that guests have seen Melimoyu by sea and by air, and have been entranced by the natural beauty of its rivers and coast, it’s time to visit the people who live in this amazing place year-round. Together with guides, guests can hike to Melimoyu village to visit the community and meet some of the locals. Back at Casa Bahía, guests will be greeted with another delicious lunch. Afternoon options include relaxing and reading, warming up in the hot tub, or taking a leisurely stroll by the guesthouse. For adventure lovers who do not want to lose a moment of excitement, another kayak expedition on the Marchant River may be the right thing to top off the day.

• Friday: On the last full day in Melimoyu, guests may choose a half-day excursion aboard the Chucao I, navigating through the fjords of coastal Patagonia while participating in a photo safari to capture great shots of sea birds, dolphins, and other large ocean mammals. During February and March - the southern hemisphere’s whale migration season - many guests are fortunate to see amazing orcas and magnificent blue whales.

• Saturday: After a hearty breakfast and a brief morning activity, guests will be transported to the Melimoyu airstrip by boat for their return flight to Puerto Montt. During the charter flight, guests will have a final opportunity to see the Melimoyu volcano and say goodbye to Patagonia. Once in Puerto Montt, guests will connect to their domestic flights to Santiago and subsequent international connections.

Note: All daily activities are highly customizable, so your guests’ stay may be unique from what is suggested in this sample itinerary.

22

ITINERARY 3 VALLE CALIFORNIA AND MELIMOYU

• Saturday: Patagonia Sur representatives will meet guests at El Tepual airport in Puerto Montt (PMC) to assist with their journey to Valle California. A charter plane will be waiting at the terminal to take guests on a flight over the ocean and into the Andes Mountains to the town of Palena (if weather does not permit flying to Palena, charter flights will instead land in Santa Bárbara, a 4-hour drive from Valle California). After a 60-minute flight to the Palena airstrip, guests will be greeted by the on-site Patagonia Sur team, which will drive guests in another 30 minutes to Valle California, where they will be welcomed at the Quincho with delicious hors d’oeuvres and a traditional Chilean Pisco Sour. For guests who want to stretch their legs, there are some easy trails close to the Qunicho, or they may opt to relax in the riverside hot tub.

• Sunday: One suggestion to begin the first full day in Valle California is a beautiful walk through the El Tigre trail, visiting some of the different types of forests within Valle California. After lunch in the Quincho, guests may saddle up and go on a horseback ride to El Tronador (Thunder Hill) and find out where the hill gets its name. Waiting for guests at the Quincho after an adventure-filled day, will be a warming dinner with delicious Chilean wines.

• Monday: Hike, fly fish or float a river… our guests are free to choose. Each evening the head guide will meet with guests to review the excursion options for the following day, along with lunch and dinner options. For example: Adult guests may spend the morning fishing in the El Tigre river, right next to the hot-tub area, while their children try their luck in the fun rapids of the El Tigre. An afternoon hike to Laguna Corazón, or a horseback ride to El Fraile waterfall can complete the day.

• Tuesday: A full day hike to Laguna Caiquén, a pristine Andean lake is an amazing opportunity to visit an old-growth Lenga forest (a native species of deciduous beech tree) and the chance to spot the mighty Andean condor. Upon arriving at the lake, our Chef will surprise guests with a special lunch outdoors in this amazing setting. Guests will be rewarded at the end of the day with an inviting, family-style dinner at the Quincho, where stories of the day’s adventures can be shared.

• Wednesday morning: A morning hike will allow guests to further explore the wonders of Valle California before continuing on to the second part of their journey in Melimoyu. After lunch at the Quincho, guests will be driven to Palena (or Santa Bárbara depending on weather conditions) to board a charter plane to fly to the Melimoyu airstrip, where the Patagonia Sur staff will be waiting to welcome guests and show them to Casa Bahía, our guesthouse in Melimoyu. Once in Melimoyu, guests will have the rest of the afternoon to meet the Expeditions Team and plan the second-half of their trip, and enjoy a relaxing afternoon at Casa Bahía.

• Thursday: Hike, kayak, fly fish or float a river… our guests can choose. Each evening the head guide will meet with guests to review the excursion options for the following day, along with lunch and dinner options. For example: An early morning kayak to Melimoyu village, spotting rare birds along the way; then an afternoon helicopter ride to get a bird’s-eye view of the whole Melimoyu property and possibly toast with a glass of wine at the Melimoyu glacier.

• Friday: On the last full day in Melimoyu, guests may choose a half-day excursion aboard the Chucao I, navigating through the fjords of coastal Patagonia while participating in a photo safari to capture great shots of sea birds, dolphins, and other large ocean mammals. During February and March - the southern hemisphere’s whale migration season - many guests are fortunate to see amazing orcas and magnificent blue whales.

• Saturday: After a hearty breakfast and a brief morning activity, guests will be transported to the Melimoyu airstrip by boat for their return flight to Puerto Montt. During the charter flight, guests will have a final opportunity to see the Melimoyu volcano and say goodbye to Patagonia. Once in Puerto Montt, guests will connect to their domestic flights to Santiago and subsequent international connections.

Note: All daily activities are highly customizable, so your guests’ stay may be unique from what is suggested in this sample itinerary.

part 8

PATAGONIA SUR TRAVEL CONCIERGE

In order to make our guests’ travel as effortless as possible, the Patagonia Sur Travel Concierge will be at your disposal throughout the trip. Our Travel Concierge can help your agents and guests with:

• Additional reservations before or after their guests’ stay in Patagonia• Bookings or suggested itineraries for international or domestic flights• Assistance with rectifying travel delays during the trip;• Airport assistance

Contact Information:Reservations@PatagoniaSur.comUS: 802 904 6798 | Phone: + 56 2 244 2750 Fax: + 56 2 244 2749

united states515 Madison Avenue, Office 1500New York, New York, 10022Telephone: +1 917 300 1076

chile Ricardo Lyon 222, Office 204Providencia, Santiago Telephone: +56 (2) 897 3538

MembershipClub@PatagoniaSur.com | www.PatagoniaSur.com