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October 2013

NSX Please Turn to Page 4

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Acura recently unveiled a new NSX Concept that showcases the evolution of the next-generation supercar's styling and design, including a first-ever look at one possible direction for the next-generation NSX interior design.

"This further evolution of the Acura NSX Concept design is remarkably true to the original concept styling," said Mike Accavitti, vice president of national marketing opera-

Acura NSX Concept - The Evolution Of The Next Generationtions. "We're making great progress in delivering on the expectations we cre-ated a year ago, with advanced technol-ogy that will bring new levels of perfor-mance and a unique, dynamic experi-ence to the exotic sports car market."

The new Acura NSX Concept is based on the expected underpinnings

At-Risk Youth Receive Fresh Start as Graduates of Youth Automotive Training Center

OSHA Withdraws Proposed Rule to Amend On-site Consultation Program

I-CAR Concludes 2013 Technology Conference, Reveals

First Details On 2014 Event

NASE Responds to President Obama on Health Care Law

Volkswagen Chattanooga Celebrates Graduation Of

Automation Mechatronic Apprentices

Subaru Announces Winners of 2013 U.S. National Technician

Competition

DEALER NEWS

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because we are insistent a b o u t delivering on the syn-ergy between man and machine," said Jon Ikeda, chief designer, Acura Design Studio. "Importantly, this will be true of all Acura vehicles moving

Southern Automotive Journal October 20134 www.IneedOEMparts.com

NSX From Cover

of the vehicle Acura will bring to market. Still, the new NSX Concept maintains its low and wide stance with the dynamic and alluring proportions that debuted in the original NSX Concept at the 2012 North American International Auto Show -- highlighted by clean, modern and simple surfacing, and edgy details that communicate supercar attitude and a high-tech feel.

The new NSX Concept also features a first-ever look at one potential direc-tion for the next-generation Acura NSX interior design. The design concept is founded on a "Human Support Cockpit" theme, a strong expression of Acura's product direc-tion focused on "the synergy between man

and machine." The interior package boasts outstanding visibility, an exotic driving position, and an intuitive "Simple Sports Interface" that minimizes interior clutter, allowing the driver to focus on the driving experience.

"Consistent with the spirit of the original NSX, our intention is to sup-port the psychological and emotional aspects of driving a super car at the limit,

forward."The dynamically-styled

NSX Concept gives an indica-tion of the next great perfor-mance vehicle from the Acura brand. Making use of light-

weight materials and a mid-mounted V-6 engine, the NSX Concept employs several new technologies for Acura, including application of Acura’s inno-vative new Sport Hybrid SH-AWD® (Super Handling All Wheel Drive™) hybrid system.

Utilizing an unique 2 Electric Motor Drive Unit with a bilateral torque adjustable control system, the all-new hybrid all-wheel-drive system can instantly generate negative or pos-itive torque to the front wheels during cornering. Acura anticipates the new

Sport Hybrid SH-AWD® will deliv-er handling performance

unmatched by previous AWD systems. In addi-

tion to the handling benefits of the Sport Hybrid SH-AWD® sys-tem, a powerful next-

generation VTEC® V-6 engine with direct-injec-

tion works in concert with a dual clutch transmission with

built-in electric motor to create supercar acceleration while offering outstanding efficiency.

"Consistent with the spirit of the original NSX, our intention is to support the psychological and emotional aspects of driving a super car at the limit, because we are insistent about delivering on the synergy between man and machine," said Jon Ikeda, chief designer, Acura Design Studio.

Southern Automotive JournalOctober 2013 5www.IneedOEMparts.com

“This Sport Hybrid SH-AWD system will make NSX the ultimate expression of Acura’s idea to create synergy between man and machine,” said Takanobu Ito, president and CEO of Honda Motor Co., Ltd. “The NSX will make the driver one with the car to enhance dynamic driving abilities without getting in the way.”

While most supercars opt for

brute force delivered from a large engine, the NSX Concept champi-ons the true racing philosophy of an extremely favorable power-to-weight ratio.

“Like the first NSX, we will again express high performance through engineering efficiency,” added Ito, who led the develop-ment of Acura’s first NSX super-car. “In this new era, even as we focus on the fun to drive spirit of the NSX, I think a supercar must respond positively to environmental responsibilities.”

Winner of the 2012 Production Preview Vehicle of the Year category of the eleventh annual North American Concept Vehicle of the Year Awards, NSX trounced competitors including the Cadillac ELR, the Jaguar C-X16, and the Subaru BRZ STI. The Production Preview Vehicle category is for those concept vehicles based on a model that has already been announced or planned for production. “Like the original NSX, it emphasizes lightness over brute power, but with bolder, edgier styling that’s quite attractive in today’s context,” said NACVOTY juror Chris Poole.

The new NSX is being developed

by a global R&D team led by designers and engineers at Honda R&D Americas, Inc. located in Los Angeles, California, and Raymond, Ohio. The new NSX will also be manufactured at a new produc-tion facility in central Ohio.

“Honda associates are up to the challenge of producing the new NSX for global customers with a high degree of craftsmanship,” said Hidenobu Iwata, head of Honda’s North American manu-facturing operations and president of Honda of America Mfg., Inc. “Honda associates in Ohio have been building high-quality Honda and Acura vehicles for nearly 30 years, so this news in many ways is a culmination of their deter-mined efforts.”

A team from HRA Ohio Center will

lead the continued design and develop-ment of the new vehicle. Headquartered in Torrance, Calif., Honda R&D Americas has major research and vehicle develop-ment operations in the Raymond, Ohio center, where much of the work on the NSX will take place.

“We have a rich history of creating innovative new products for our custom-ers in the U.S. and in markets around the world,” said Hiroshi Takemura, presi-dent of Honda R&D Americas, Inc. “The responsibility to develop the all-new Acura NSX demonstrates the maturity of our organization, the know-how of our associates and their ability to create an advanced and innovative supercar.”n

The design concept is founded on a "Human Support Cockpit" theme, a strong expression of Acura's prod-uct direction focused on "the synergy between man and machine."


I-CAR Awards Please Turn to Page 28

I-CAR has named Tom Moreland as the recipient of its 2013 Chairman’s Award, which recognizes an individual or organization whose contributions to I-CAR have been significant or extraor-dinary. The Chairman’s Award recipient is selected by the Executive Committee of the I-CAR International Board of Directors.

“I-CAR would not be where it is today without the leadership and volun-teer efforts of people like Tom Moreland,” said William Brower, Chair of the I-CAR International Board of Directors. “Through his significant contributions to the I-CAR board and his continuing sup-

I-CAR Honors Tom Moreland with Chairman’s Awardport of industry education, Tom has been a tireless advocate of I-CAR’s Mission and Vision and is well-deserving of this honor.”

Moreland’s distinguished career in the collision repair industry has spanned more than 30 years, including over six years of service as a member of the I-CAR International Board of Directors. He has participated on a variety of I-CAR board committees, was a member of the I-CAR Executive Committee, and is a Past Chairman of I-CAR.

Moreland has also worked closely with I-CAR in his role as North American Strategic Sales Manager and Industry

Relations Manager for Akzo Nobel Automotive & Aerospace Coatings Americas. His work to advance industry education has included roles as a former member of the CIC Education Committee and as a founder of the Collision Industry Advancement Initiative, a foundation created by Akzo Nobel to fund colli-sion industry improvement initiatives. Moreland is also a past recipient of the Hall of Eagles award.

The Chairman’s Award was pre-sented on July 24, 2013, as part of the I-CAR Awards Ceremony to kick off the 2013 I-CAR Conference held at the Westin Boston Waterfront Hotel, Boston, MA.n

I-CAR has announced the winners of its annual I-CAR Awards, which rec-ognize individuals who have made out-standing contributions to advancing the training and professionalism of the col-lision repair industry. The winners were

2013 I-CAR Awards Winners Honored For Advancing Training and Professionalism in The Collision Repair Industry

revealed on July 24 at the Westin Boston Waterfront Hotel in Boston to start the 2013 I-CAR Technology Conference.

The Russ Verona Memorial Award, which honors a business that has active-ly promoted training and a positive

image for the industry, went to Oakland Auto Body of Oakland, CA, owned by Ron Vincenzi. Oakland Auto Body has held I-CAR’s Gold Class™ des-ignation for more than eight years and has gra-ciously served as an I-CAR training loca-tion for more than a decade. V i n c e n z i also serves on I-CAR’s R e g i o n a l R e p a i r e r s A d v i s o r y Council, and his industry dedi-cation is fur-ther evidenced

through his contributions as a member of the California Autobody Association, the Society of Collision Repair Specialists, the AAA NCNU Insurance Advisory Board, and as the Co-Chair of the Collision Industry Conference’s Insurance Relations Committee. Oakland Auto Body is additionally a family opera-tion that that has served its community with distinction for more than 50 years.

The Jeff Silver Award, which hon-ors an individual whose passion for training and professional growth bol-sters the industry’s positive image, went to Mike Loy of Lewisburg, OH. Mike has been committed to enhancing his own skills as a longtime Platinum™ individual in the I-CAR Professional Development Program™ and as a former winner of the Snap On/ASE Master Collision Repair & Refinish Technician of the Year Award. As an I-CAR instructor, he has served as a member and Chair of I-CAR’s National Instructor Board, has personally taught more than 80 different I-CAR classes, and has been the I-CAR lead instructor in Ohio for many years. He also works in a third-generation family business that he now owns, yet still managed to teach more than 1,000 I-CAR students in class-es locally and across the nation last year.

“I-CAR is proud to honor Ron Vincenzi of Oakland Auto Body and Mike


770.590.4468 770.951.1043 800.543.4647 770.795.0645

Call the Volvo Experts

Awards spotlight top scorers on national tests, on-the-job excellence and community service

Subaru of America, Inc., recently announced that Jason Sherrill of Wyoming Valley Subaru in Kingston, Penn. is this year's Subaru U.S. National Technician Competition Champion. He will repre-sent the United States in the Subaru International Technician Competition to be held this November in Takao, Japan.

This is the fourth year that Subaru of America, Inc. has hosted the competition. The three-part competi-tion is comprised of a one hour written test to gauge the contestants' academic knowledge followed by two hands-on technical chal-lenges.

Sherrill is a shop fore-man who has been a Subaru technician for nine years and holds the title of Subaru Senior Master Technician. Sherrill participated in the 2011 competition, finishing

Subaru Announces Winners of 2013 U.S. National Technician Competitionin second place. For his first place win, as well as entry into the Technician finals, Sherrill was presented with a plaque from Subaru of America and a recogni-tion gift from Subaru par-ent company Fuji Heavy Industries.

Gary Palanjian, Subaru of America vice president of parts and ser-vice said: "Our phenomenal sales success in recent years means there are many more Subaru vehicles on the road every day. When you factor in that today's customers have higher service expec-tations than ever before it becomes clear that we need to develop the next genera-tion of Subaru technicians to the highest standard possible. Savvy customers recognize the best place for service their Subarus is their local Subaru dealer-ship, which has a staff of highly qualified, factory-trained technicians. These awards are a great way for us to recognize the excel-lent technicians we have in our dealerships."

Overall rankings:

1st Place: Jason Sherrill - Wyoming Valley Subaru, Kingston, PA

2nd Place: Mark Jurkovski - Morrie's Subaru, Minnetonka, MN

3rd Place: Bret Carter - AutoNation Subaru West, Golden, CO

Runner-up Group (in no particular order):

John M. Hollingsworth, Jr. - Subaru of Kennesaw, Marietta, GA

Jeffrey Sparrow - Mastro Subaru, Tampa, FL

Daniel Overfield - Yark Subaru, Toledo, OH

Danny Squires - Carr Subaru, Portland, OR

Gregory Knothe - Rancho Grande Motors, San Luis Obispo, CA

Greg Sampley - Maple Hill Subaru, Kalamazoo, MI

Jason Ewing - North Park Subaru, San Antonio, TX

Jeremy DeGroodt - Capitol Subaru, San Jose, CA

Matthew Bahr - Bill Kolb, Jr. Subaru, Orangeburg, NY

William Wright - Pence Subaru, Midlothian, VA


Southern Automotive Journal,Inc.

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E-Mail

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Volume 17 Issue No. 10

Jim TuckerPublisher

[email protected]

Michele TuckerEditor

[email protected]

Southern Automotive Journal (ISSN: 1092-6321) is published monthly by Southern Automotive Journal Inc. P.O. Box 675097, Marietta, Ga 30006-0009.SAJ accepts no responsi-bility for the opinions, views statements of the authors or for claims made by advertisers. Views expressed by writers are not necessarily those of the publication. Subscription: $12.00 per year. No representation is made as to the accuracy or the com-pleteness of the information provided by this publication. Entire contents copyright 2013. All rights reserved.

ContributorsNick Palermo Ami Vonesh

Russ Heaps Michael Winters

ASA/NCWM Please Turn to Page 34

Ron Hayes, chairman of the Fuels and L u b r i c a n t s Subcommittee of the National C o n f e r e n c e of Weights and Measures (NCWM) – which devel-oped the pro-posed Uniform Regulation for the Method of Sale of C o m m o d i t i e s – recently par-ticipated in an interview conducted by the Automotive Service Association’s (ASA) Washington, D.C., office. The Uniform Regulation proposal for states mandates that repair shop invoices have motor oil viscosity information printed on the invoice.

Standards for Motor Oil Information on Invoices

ASA Discusses Motor Oil Invoice Regulation with Top NCWM Official

The Automotive Service Association (ASA) recently had the opportunity to interview Ron Hayes, chairman of the Fuels and Lubricants Subcommittee of the National Conference of Weights and Measures (NCWM) regarding the requirement to include motor oil information on invoic-es. To help ASA members fully under-

stand the impact this requirement will have on their business, the association pres-ents the following interview con-ducted Aug. 12, 2013.

A S A W a s h i n g t o n , D.C., Office: What is the National Conference on Weights and Measures (NCWM) and how does it contribute to pub-lic policymaking?

Mr. Ron Hayes: NCWM contin-ues the tradition established in 1905 of including state and local regulators, regulated industries and federal agen-cies in the process of developing model uniform national standards. NCWM serves as a model of inclusive standard development while focusing the voting process for adopting standards on the state and local regulatory officials who ultimately enact the standards.

ASA: What is NCWM’s role with NIST?

Hayes: The National Institute of Standards and Technology (NIST) pub-lishes the standards as adopted by NCWM in NIST Handbooks 44, 130 and 133. NIST also provides technical advis-ers to NCWM’s special committees, provides insight into federal law and international standards, and serves as a valuable training resource for regulatory officials.

ASA: The Automotive Service Association represents independent automotive repairers in all 50 states. Can you tell us some of the background for recent recommendations from NCWM regarding motor oil information as relat-ed to repair shop customer invoices?

Hayes: Last year (July 2012), the NCWM added a requirement to its exist-ing model regulations for retailers that provide oil change services to provide consumers with a document that lists

Specific requirements, for repair shops, included in NCWM’s recommendations on motor oil

viscosity and API service category or categories on invoice or customer receipts.

the same information.

year.

service categories with the appropriate cautionary language.

The Society of Collision Specialists (SCRS) is pleased to announce the appointment of Jim Sowle of Sewell Lexus to its 2013-2014 Board of Directors. Sowle will serve the remainder of I m m e d i a t e Past Chairman Aaron Clark’s elected term on the board. The board place-ment is a proce-dural appoint-ment necessitat-ed by the asso-ciation bylaws in instances when the outgoing Chairman has remaining time left to serve on their term.

“As a repairer, both I and my organization have benefitted from the work SCRS does,” noted Sowle. “SCRS is involved in many significant activi-ties throughout the industry, but their work with the Database Enhancement Gateway (DEG) and raising awareness on repair procedures is invaluable and exemplary of the kind of work that I want to be part of. I am excited and humbled to serve on the board of SCRS, to give back, and to represent repairers in meaningful ways on issues of importance.”

Sowle comes to the SCRS board having been involved through active

membership in the association during his decade-long career at Sewell Lexus. He served management roles in both the Service Center and Body Shop, prior to being named

Body Shop Director for Sewell Lexus Certified Collision Center in 2006.

“Board appointments are a responsibility of the Chairman,” advised SCRS Chairman Ron Reichen, “but the entire board had the opportunity to weigh in on Mr. Sowle’s candidacy. As a group, we couldn’t be more pleased to have such a well-respected, articu-late and motivated individual join our activities, and we know he is going to bring a great additional perspective to the discussion.

The Sewell organization boasts

one of the largest Certified Lexus Collision Centers in the U.S. and pro-cesses a notable amount of volume through its location; but the brand

is most recognized for its culture of continuous improvement, unsurpassed commitment to the consumer experi-ence, and their focus on quality in every aspect of the operation.

“Boards such as ours benefit from

the diversity of those sitting around the table, and the opportunity to take advantage of a wide array of expe-riences and skill sets,” added Aaron

Schulenburg, SCRS Executive Director. “In a time where so many issues in the mar-ketplace have such a com-mon impact on both the i n d e p e n d e n t repairer and the dealer-owner opera-

tions, it is a great opportunity to bring someone like Jim to the table. I think Ron and the board made a selection that will serve our members excep-tionally well, both now and in the future.”n

“Boards such as ours benefit from the diversity of those sitting

around the table, and the opportunity to take advantage of a wide

array of experiences and skill sets,”

Aaron Schulenburg, SCRS Executive Director


Jim Sowle Appointed to SCRS Board of Directors

Mechanical and Collision Parts In Stock

Toll Free 800-633-4304 Toll Free FAX 888-815-5238Local Collision 205-823-5237

Local Mechanical 205-957-1314

FIAT of Birmingham

5350 Grantswood RoadBirmingham, AL 35210


At an inspiring graduation cer-emony, 25 young adults celebrated the completion of a life-changing, nine-month program created by JM Family Enterprises Founder and automotive leg-end Jim Moran.

Members of the Youth Automotive Training Center’s (YATC) Class of 2013 – ranging in age from 17 to 22 – received their graduation certifications in front of family and friends on May 23, becom-ing the 34thclass to graduate from the program.

Jim Moran established YATC in 1984 with the mission to train and edu-cate at-risk youth in basic automotive repair skills, academic remediation, job readiness and life management skills. The center’s goal is to prepare young adults who are at a disadvantage in their lives to become self-sufficient, productive and law-abiding citizens.

Students are referred to YATC in a variety of ways, including through Florida’s Department of Juvenile Justice and Department of Children and Families, as well as YATC graduates, local clergy and word of mouth. Many of these young people have experienced poverty, crime,

At-Risk Youth Receive Fresh Start as Graduates of Youth Automotive Training Centerabuse and addiction even before reach-ing their teen years. This year’s graduates join nearly 600 fellow alumni whose lives have been turned around by this innova-tive program.

Fifteen scholarships were awarded at the graduation ceremony and five stu-dents received special recognition for their exceptional dedication to the pro-gram, including William Watson. Watson, 22, received the Jump Start Award for excellence in automotive knowledge and repair skills. A close friend and past graduate encouraged Watson to apply to YATC. After being accepted into the pro-gram, he relocated from Daytona to live with friends in Broward County to attend classes. While juggling various jobs, he also earned his GED and now aspires to a career as a lead automotive technician.

Kelly Lively, 19, also referred by a former YATC graduate, was honored with the Turnabout Award for making signifi-cant changes in all areas of his life. Saying he cherishes the advice and automotive education he received, Lively begins his next chapter with a new perspective and hopes to further his training in auto body collision repair.

Camden Burton, 20, received the fourth-annual Bruce Rossmeyer Memorial Kick Start Scholarship Award. Established in 2010, this recognition includes a full-paid tuition scholarship to attend a technical/vocational school. Rossmeyer, founder of Bruce Rossmeyer’s Daytona Harley-Davidson and Daytona Toyota, was a longtime friend and gener-ous supporter of YATC. In honor of her husband, Sandy Rossmeyer presented Burton with the award during the gradu-ation ceremony.

Growing up, Burton worked on auto repair projects with his grandfather and the scholarship will allow him to advance his knowledge, skills and train-ing in the automotive industry.

“YATC opened my eyes to a family that cared about me and said I could have a bright future,” said Burton. “I learned to not give up on myself and to work hard towards a better life.”

Bruce Beuchert, 17, and Michael Turner, 21, were presented with Outstanding Attendance Awards. Beuchert saw YATC as an opportunity

Youth Automotive Training Page 29


With its class-leading fuel econ-omy, head-turning design and better-than-the-rest handling, the 2013 CX-5 seemed destined to be a worldwide win-ner for Mazda Motor Corporation. And it has been, and continues to be with the award-winning 2014 model. The SKYACTIV TECHNOLOGY savvy CX-5 fea-tures a powerful new SKYACTIV-G 2.5-liter gasoline engine as well as the all-new Smart City Brake Support (SCBS) system.

“The ongoing success of the CX-5 is something we were hoping for and received in spades,” said Jim O’Sullivan, president and CEO, Mazda North American Operations (MNAO). “From a clean-sheet-of-paper approach, CX-5 dove head first into the competi-tive compact SUV segment and created quite a splash. The overwhelmingly posi-tive response from consumers and critics alike are testaments that performance and practicality can be a winning for-mula without compromises.”

Engineered for the Real WorldNo one wants to drive a slug, but a

sports car doesn’t fit the everyday needs of most consumers, nor are such horse-power-bloated play things the most affordable of toys. But fun never had a sensible bone in its hyperactive, excite-ment-seeking body – until SKYACTIV TECHNOLOGY.

Developed solely by Mazda, the brand that invented Zoom-Zoom for all, SKYACTIV TECHNOLOGY is a deeply imbedded philosophy that obtaining more power, more torque and more MPG can be had by creating overall vehicle efficiency and still be offered at a dollar-sign amount attainable by the majority of the car-buying population. What is lost in the process of improving engi-neering numbers? Nothing. Safety, spa-ciousness, style – still all there. And bet-ter than before.

For 2014, the race-car high 13:1 compression ratio and uniquely crafted 4-2-1 exhaust system remain but can now be paired with an all-new SKYACTIV-G 2.5-liter gasoline engine for Touring and Grand Touring models. Boasting nearly 19 percent more horsepower and 23 percent more torque, the SKYACTIV-G

2014 MAZDA CX-5 - Head-Turning Design And Better-Than-The-Rest Handling

2.5L still maintains the fuel economy threshold set by the SKYACTIV-G 2.0L in its segment-leading MPG. Redline is achieved at 6,800 rpm in the 2.0-liter and at 6,500 rpm in the 2.5-liter engine.

All CX-5 Sport models will be equipped with the SKYACTIV-G 2.0L engine and offer an EPA-rated fuel econ-omy of 26 city/35 highway/29 combined MPG when mated to the SKYACTIV-MT six-speed manual transmission, or 26 city/32 highway/29 combined MPG when optioned with the SKYACTIV-Drive six-speed automatic transmission. When equipped with Mazda’s Active Torque-Split All-Wheel Drive system (AT models only), fuel economy remains a highly-effi-cient 25 city/31 highway/28 com-bined MPG. At 35 MPG, CX-5 still holds the title of highest highway MPG of any SUV in North America, hybrid or not.

Only available with an auto-matic transmission, Touring and Grand Touring models will receive the SKYACTIV-G 2.5L engine. Touting 184 horsepower at 5,700 rpm and 185 lb-ft of torque at 3,250 rpm, the CX-5 becomes one of the more power-ful non-turbocharged compact SUVs in its class. The EPA-tested numbers reflect minimal sacrifice in efficiency with 25 city/32 highway MPG for front-wheel-drive (FWD) vehicles and 24 city/30 high-

way MPG for AWD vehicles.But fuel efficiency and power can’t

be had with simple under-the-hood magic tricks. By crafting efficiency into not just a lighter engine and shorter shift strokes but also into every panel and every bolt, SKYACTIV TECHNOLOGY showcases light weighting at its svelte best. With a starting weight of 3,194 lbs., a CX-5 Sport FWD with SKYACTIV-MT weighs less than some compact cars, such as the MAZDASPEED3 (3,281 lbs.).

When fully equipped, a Grand Touring AWD model weighs in at 3,532 lbs. Even with a trim frame and smaller footprint, all CX-5 models offer a 2000-pound tow-ing capacity.

Mazda5 Please Turn to Page 22


As President Barack Obama deliv-ered a statement on the new health care reform law and a day after the U.S. House of Representatives overwhelm-ingly voted to delay both the employer and individual mandate requirements of the Patient Protection and Affordable Care Act (ACA), The National Association for the Self-Employed (NASE) – the nation’s leading resource and advocate for the self-employed and micro-businesses – today offered the following com-ments:

“While we commend the President for trying to provide access to affordable health care to all Americans, the truth is that the small business community will see costs rise significantly despite enhanced cover-age,” said Kristie Arslan, NASE’s President and CEO. “We overwhelming supported yesterday’s delay in the individual man-date requirement because it will allow for more robust education about how

NASE Responds to President Obama on Health Care Lawmillions of Americans will purchase cov-erage in the new health care market-place without fear of penalty. The new system is not yet ready to run efficiently or effectively. There is still incomplete and missing information.”

Yesterday, the NASE spearheaded a joint letter delivered to every mem-ber of the U.S. Congress supporting the delay, which was also signed by other associations and organizations repre-senting the small business community.

“Delaying the individual mandate penalty would provide for a fair and equitable framework for all business-

es, small and large, to work from. The Exchange marketplaces will still open on October 1, 2013, but the one-year delay would relieve the pressure on millions of small businesses and allow them to make the best choices for themselves,

their families, and employees. It only makes sense to give America’s smallest businesses the same opportunity as big businesses by allowing for additional time for education about the new law,” conclud-ed Arslan.

The NASE recently released its Affordable Care Act in Brief that highlights how

the new health care law will impact 22-million self-employed and micro-businesses nationwide. It outlines the pros and cons of health care coverage small businesses must consider while underlining the lack of information in the public domain about the health care law, the Exchanges and details of enroll-ment requirements.

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The 2013 Buick Encore crossover delivers Buick’s signature style, interior acoustic refinement and luxury ameni-ties in a maneuverable, versatile and efficient package designed to appeal to a new audience of buyers.

With room for five and up to 48.4 cubic feet (1,371 liters) of storage space with the rear seat folded, Encore offers substantial cargo capacity along with its confident, higher driving position, available all-wheel drive and contempo-rary crossover styling. Buick’s exclusive QuietTuning is standard, and features Buick’s first use of Bose Active Noise Cancellation technology.

Additional standard features include 10 air bags, StabiliTrak stabil-ity enhancement and a 138-horsepower (102 kW) Ecotec 1.4L turbo four-cylinder/six-speed automatic powertrain, along with technologies such as Buick’s voice-activated IntelliLink. It uses Bluetooth or a USB to connect the driver’s smart-phone to a seven-inch, high-resolution, full-color display radio.

The introduction of Encore gives Buick four models with turbocharged four-cylinder engines and six models

All-New Buick Encore Luxury Small Crossover is Big On Utility, Versatility and Efficiency

with EPA-estimated highway fuel econ-omy of 30 mpg or more. It joins Verano – Buick’s third all-new sedan in three years – to expand the brand’s lineup and continue the momentum the Enclave crossover began almost five years ago.

Encore achieves higher fuel econ-omy than direct competitors such as the Mini Countryman S (EPA-estimated 25 city / 32 highway with the auto-matic transmission) and the Volkswagen Tiguan (EPA-estimated 21 / 26). It also beats the combined EPA fuel economy of Ford’s most efficient version of the Escape crossover (26), as well as the Jeep Compass (24).

Encore is offered in front-wheel and available all-wheel-drive configura-tions in four trim levels: Encore (1SB), Encore Convenience (1SD), Encore Leather (1SL) and Encore Premium (1SN).

Encore designEncore’s sculpted and elegant styl-

ing identifies it as a contemporary Buick. Signature cues include a waterfall grille, chrome accents and surrounds, port-holes on the hood and painted lower panels. Standard body-color door han-

dles with chrome strips and a styled, stainless steel exhaust tip add to the premium look.

Blue-accented halogen composite projector-beam headlamps and detailed taillamps further enhance the Encore exterior; and 18-inch, five-spoke painted aluminum wheels are standard. Seven-spoke chromed aluminum wheels are available.

All nine exterior colors include a lower accent color: Quicksilver Metallic, Satin Steel Gray Metallic, Carbon Black Metallic, Ruby Red Metallic, Glacier Blue Metallic and Brilliant Blue Metallic (with Dark Argent Metallic lower accent); Cocoa Silver Metallic and Deep Espresso Brown Metallic (with Dark Cocoa Ash lower accent); and White Pearl Tricoat (Satin Nickel Metallic accent).

Inside, the Encore’s distinctive styl-ing carries over to a flowing instrument panel that wraps naturally into the door panels. A prominent central instrument panel houses the seven-inch, high-reso-lution, full-color display for the standard IntelliLink voice-activated infotainment

Buick Encore Please Turn to Page 27

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At this year's Town Hall, Janet Schijns, vice president of medium business and channels for Verizon Enterprise Solutions, will preview future technology trends including cloud, advanced communications and machine-to-machine implications for the automotive aftermarket industry. Hosted by the Automotive Aftermarket Industry Association (AAIA), the Town Hall breakfast, sponsored by Polk, will be held at 7 a.m. PST, Wednesday, Nov. 6. in the Palazzo Ballroom at The

Verizon Enterprise Solutions Executive to Preview Future Technology Trends at AAIA Town Hall

Venetian Hotel in Las Vegas. "Ignore the doom and gloom sce-

narios that are too often preached about the future of our industry, because Town Hall attendees are going to get a whole new perspective on how well-positioned our business is in the new communications world," said Kathleen Schmatz, AAIA president and CEO. "Get ready for unique expert insight on how we will conduct business and compete for business on the ground and in the cloud.

"Back by popular demand will be Polk's 'Five Trends in Five Minutes,' pre-sented by Mark Seng, global aftermar-ket practice leader, Polk, to kick off the Town Hall program," said Schmatz.

Tickets for the 2013 AAIA Town Hall include a full buffet breakfast. Individual tickets are $100 for AAIA members and $115 for non-members, and a table of 10 is $850 for AAIA members and $1,000 for non-members. For ticket information, visit www.aftermarket.org and click on "Meetings/Events."

Exciting new membership category shows support, commitment to collision and mechanical service/repair professionals

The Automotive Service Association (ASA) and CARSTAR Auto Body Repair Experts are pleased to jointly announce their new relation-ship. ASA’s new corporate membership provides industry-leading companies an opportunity to strengthen their ties between ASA and the leadership in the

CARSTAR Auto Body Repair Experts Joins ASA as Inaugural ‘Corporate’ Membercollision and mechanical service repair industry. This program is a key piece of ASA’s overall strategic growth initiative, forging relationships that allow ASA to better represent and serve its members and their franchisees.

“ASA is so proud to have CARSTAR as its first corporate member. CARSTAR has embodied the model of professional-ism and leadership throughout its his-tory. As such, it’s our privilege to welcome CARSTAR and their leadership team,” said

Dan Risley, ASA executive director.“CARSTAR is committed to provid-

ing the highest quality vehicle repairs and outstanding customer satisfaction,” said David Byers, CEO of CARSTAR Auto Body Repair Experts. “By partnering with ASA as its inaugual corporate member, we can ensure our company and our franchisees continue to lead the industry in collision repair.”

To learn more, contact Risley at (817) 514-2912 or [email protected].

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Nick PalermoCollision shops and industry asso-

ciations nationwide have voiced concerns over PartsTrader as the electronic parts ordering system has been implemented in initial markets. The Mississippi Collision Repair Association (MCRA) and more than two dozen shops in that state are acting in advance of its arrival there by filing an injunction to block a requirement to use PartsTrader.

The lawsuit was filed late last month in Hinds County Chancery Court against State Farm Mutual Automobile Insurance Company and PartsTrader LLC. According to plaintiff John Mosely of Clinton Body Shop in Clinton, Mississippi, the suit argues that a requirement to use PartsTrader rep-resents tortious interference in a collision shop's relationships with its customers. Tortious interference occurs when one party intentionally causes a second party to not do business with a third party.

Mosely also said that, if the lawsuit is successful, he hopes collision shops and industry associations in other states will follow Mississippi's lead.

Shops in other states are indeed watching closely. Reactions to PartsTrader have not been overwhelmingly positive as collision industry professionals voice concerns over control of their businesses, specifically how they deal with custom-ers and suppliers. Reporting by Southern Automotive Journal on Georgia Collision Industry Association (GCIA) members'

Mississippi Collision Shops Seek to Block PartsTrader in Court Can Mississippi body shops and an industry association stop PartsTrader before it even arrives there? Will other states follow?

outlook on the program reflects skepti-cism at best.

In a presentation earlier this year, Dave Sailer, a representative from PartsTrader, pitched the system as a com-petitive new marketplace that would improve efficiency in the industry to the benefit of all parties. George Avery of State Farm said the same late last year, citing an opportunity to repair vehicles that would otherwise be totaled and provide quicker turnaround, improving bottom lines. Of course, even Avery recognizes that State Farm has perhaps the most to gain from such efficiencies. Reducing repair times by one day – across all State Farm claims – would save the insurer $43 million annu-ally in rentals.

At that time, Avery stopped short of telling GCIA members that they would be required to use PartsTrader if they wanted to do business with State Farm customers. But Mosely told Body Shop Business that Avery expressed an impending ultimatum to MCRA members.

"George Avery announced to us that there will come a time in the near future where someone will sit across from your desk and describe this program to you, and you will make a decision as to whether this program is good for your business or not," Mosely said. "And for those of you who choose not to follow the program, you will quickly become irrelevant to State Farm."

Mosely also explained the plaintiffs' position on such a black-and-white choice.

"The only way we cannot do busi-ness with State Farm is to not have those customers in our shops, and we have no intention of losing any customer that each of us have built our business to serve," Mosely said. "We intend to fight to keep our right to free enterprise."

Statements from other collision industry leaders in the wake of the law-suit's announcement support the action my MCRA and the Mississippi body shops. Charles Bryant, executive director of the Alliance of Automotive Service Providers of New Jersey this week expressed solidar-ity with the Mississippi efforts.

“The collision industry has clearly rejected the concept of PartsTrader, yet State Farm is taking the position that they are going to force PartsTrader on the colli-sion industry – like it or not," Bryant said. "This lawsuit should be a wake-up call for State Farm. State Farm’s attempt to create the appearance that they are trying to help the collision industry solve a problem has clearly failed."

It may be clear that State Farm has failed in convincing collision repair pro-fessionals that PartsTrader will improve their businesses, but that hasn't stopped the insurer from successfully rolling out the program. In addition to four metro-politan markets – Chicago Grand Rapids, Charlotte and Birmingham – PartsTrader is live in four full states: Colorado, Arizona, New Mexico and Texas. Ten more full-state implementations are "pending," according to PartsTrader as of August 19.


Trainees are first in the US to receive German Vocational Training Certificate

Volkswagen Group of America, Chattanooga Operations, LLC (Volkswagen Chattanooga) celebrat-ed the inaugural graduation class of the Volkswagen Academy Automation Mechatronics Program (AMP) recently in a ceremony that highlighted the German ‘dual education’ system and featured the first Americans to ever earn certification from the German Chambers of Commerce program, which certifies the graduates to work in Germany and around the world.

“For our team to build top qual-ity cars, our electrical and mechanical systems must function perfectly,” said Frank Fischer, CEO and Chairman of Volkswagen Chattanooga. “These stu-

Volkswagen Chattanooga Celebrates Inaugural Graduation of Automation Mechatronic Apprentices

dents are now trained with a passion for detail that is crucial to our success and we are eager for them to join our skilled team of experts,” Fischer said.

A dual education system combines vocational classroom education and paid on-the-job training in one course. The focus of the Automation Mechatronics Program is to develop multi-skilled crafts-men who are responsible for keeping the Volkswagen plant operational. Students receive hands-on-training in mechanical systems, electricity, electronics, machin-ing, welding and automated systems among other disciplines.

“I want to thank Volkswagen for establishing this valuable program, and I applaud all of the academy gradu-ates on their achievement,” Tennessee Governor Bill Haslam said. “In Tennessee,

we’re focused on making sure we have the skilled workforce to fill the jobs of the 21st Century by working with the private sec-tor to align its needs with the graduates we’re producing, and this program is a great example of students being trained for jobs available today.”

The AMP is a three-year program that V o l k s w a g e n C h a t t a n o o g a partners with C h a t t a n o o g a State Community College to pro-duce in the cut-ting edge 163,000 sq.ft Volkswagen Academy. The Academy was built with $40 million assistance from the State of

Tennessee. Students are selected through a competitive admissions process and twenty-four students are admitted to the AMP each year (12 in the summer and 12 in the fall).

“For centuries German companies have provided comprehensive voca-tional training to ensure the develop-ment of a skilled workforce of tomor-row and it is very rewarding to see Volkswagen Chattanooga continue this tradition here in the United States,” said Martina Stellmaszek, President and CEO of the German American Chamber of Commerce of the Southern U.S.

“By becoming the first program in the U.S. to be fully accredited by the Association of German Chambers of Commerce and Industry (DIHK) together with the German American Chambers of Commerce (AHK USA), Volkswagen’s Automation Mechatronics Program is at the forefront of establishing quality stan-dards for vocational training which will have a positive impact on local econo-mies and communities,” Stellmaszek said.

Companies throughout the nation cannot find enough machinists, robotics specialists and other highly skilled work-ers to maintain their factory operations. So even as millions of Americans search for work, it is estimated that 600,000 skilled jobs remain unfilled.

“Volkswagen Chattanooga is com-mitted to the development of our work-force, and are proud that our students are the first Americans to be certified by the German Chambers of Commerce in Mechatronics,” said Sebastian Patta, Vice President of Human Resources. “Volkswagen understands that a well-trained workforce that produces high quality products creates further econom-ic prosperity for all.”

These types of programs have a long history in Europe, and are seen as effective education models to transfer knowledge and skills to the next gen-eration of practitioners in all industries. In fact, two of the students have opted to participate in Volkswagen’s Wanderjahre program that offers work in a Volkswagen

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Volkswagen’s Think Blue Factory in Chattanooga, Tenn., will serve as the blueprint for all new plants world-wide and has become a benchmark for environmental efficiency for all exist-ing plants. This was the key message of Dr. Jan Spies, Volkswagen AG head of factory planning, at the Center for Automotive Research’s Management Briefing Seminar in Traverse City, Mich., today.

Spies noted that Volkswagen is aiming to reduce its energy consumption by 25 percent and increase the renewable energy it uses by 2018, as part of the global Volkswagen Think Blue program. This applies especially to energy consumption, waste volumes, solvent emissions, water con-sumption and carbon dioxide emissions. As Volkswagen AG builds new plants – currently seven in China and an Audi plant in Mexico - designers are using the Chattanooga plant as a sample, Spies said.

Highlighting examples, Spies discussed the paint shop, which has one less spray booth and dryer than has been customary in traditional paint shops and doesn't need to use a primer coat of paint. This process alone reduces energy consumption by more than 20 percent. Volkswagen Chattanooga was the first plant to implement this energy-efficient paint pro-cess, and the method is being copied in Volkswagen plants around the world. Other energy efficient high-lights of the plan include: The capturing of rainwater to cool equipment and flush toilets, six-inch insulation, and a newly added field of 33,600 solar panels that sup-ply about 12 percent of the factory's power.

The Volkswagen plant in Chattanooga was the

Volkswagen Factory in Chattanooga is Global Benchmark For VW Group Manufacturingfirst automobile factory worldwide to receive platinum LEED (Leadership in Energy and Environmental Design) certification by the US Green Building Council. Platinum certification confirms compliance with the most demanding standards for sustainable, environmen-tally compatible production.

"Through the growing efficien-cy and productivity of our plants, the Volkswagen brand is already making key contributions to the achievements

of Group strategic targets for 2018,” Dr. Spies said. “Sustainable, efficient pro-duction is a clear, competitive advan-tage. With its Think Blue. Factory. ini-tiative, the Volkswagen brand is pur-suing a clear strategy which pools all environmental activities at our plants throughout the world. Our ambitious targets for sustainable vehicle produc-tion have now been defined in a way which is clear and comprehensible for our customers."n

Distinguishing DesignMazda’s current design language

known as KODO, or “Soul of Motion,” is as inspiring as the very subject it draws inspiration from: nature, in its most calm and most furious. The ability to evoke a serenity that also behooves excitement is the essence of KODO. Calm, collected and coolly confident, the CX-5 entered a segment devoid of signature character lines, a vehicle class better known more for its Point A-to-Point B mannerisms and bulk-item cargo volume than for its style palate. As the first production Mazda to fully incorporate a soul of motion, CX-5 is convincingly striking in comparison to its peers.

Its sculptured body is taut and compact yet muscular. Shapely front and rear fenders hug the sporty SUV’s 17- and 19-inch rubber-and-rim pairings, projecting a brash, athletic swagger. With brawny alloy wheels as standard equipment, 17-inch aluminum alloy discs wrapped in P225/65R17 Yokohama all-season tires.

In the front, black trapezoidal grille patterns add muscular depth while the new familial five-point “signature wing” extends its striking chrome into the angular wraparound headlamps. Detailed precision is magnified as a sin-gle sweeping stroke bridges the lower corners with sleek, artistic expression. Atop the strong fenders begins a pro-nounced crease, which curves and twist-ingly darts across the side panels, even-tually readjusting to wrap itself around stylized tail lamps.

CX-5’s exterior design was devel-

oped to create optimal airflow, making the overall shape as smooth as possible. This not only helped it achieve high

fuel efficiency but also kept wind noise to a com-fortable minimum. A d d i t i o n a l l y , all models are equipped with a rear spoiler, which not only aids in the vehicle’s already exception-al aerodynamic performance but

also complements its aggressive poise.

With a 0.33 coefficient of drag, CX-5 is one of the sleekest wind cutters cur-rently on the market.

Interior IndulgesThe vehicle’s exterior expression

is evident in its interior impression as well. The d r i v e r -oriented cabin is i n t u i -tive with e a s y -t o - r e a d s c r e e n s and a m u l t i -tude of frequent-l y - u s e d controls within well-placed reach. And pas-sengers are welcomed as well to relax in the comfort of the com-pact SUV’s supportive seats and soft-touch surfaces.

With no detail overlooked, every sur-face and crevice has been designed with purpose in addition to style. Featuring an abundance of soft materials on the door trims and upper dash panels, piano black accents and satin chrome elements fur-ther convey a high-end, well-crafted sense of quality. The instrument cluster

offers meter lighting that makes the gauges bright and visible in the daylight as well as non-blinding in the darkness. The three-spoke racing-inspired steer-ing wheel appeals to enthusiasts and offers functional features such as a tilt-and-telescopic adjustable column with steering-wheel-mounted audio and cruise controls as standard equipment.

Such luxury features easily abound on the CX-5’s segment-leading wheel-base length of 106.3 inches. Seating five adults and offering a cabin that is undeniably flexible to everyday errands and weekend getaways, CX-5 does more than accommodate the demands of today’s active all- work and all-play life-styles; it embraces them.

Amongst the roomiest interiors for the segment, legroom for the sec-ond row is an ample 39.3 inches with an equally generous knee clearance of 2.6 inches. The wide cavity under the front seats also offers abundant rear passenger foot space and can be used as

additional storage to hide personal effects. Rear head-room is a roomy 39.0 inches.

Rear cargo volume is cavern-ous at 34.1 cubic feet behind the second-row seats. With those seats down, capacity balloons to 64.8 cubic feet in Sport

models and 65.4 cubic feet in Touring and Grand Touring models. Sport trims feature a standard 60/40-split fold-flat seat configuration while Touring and Grand Touring trims come standard with 40/20/40-split rear seats. While not the first compact SUV to offer a three-piece indepen-dent seat layout, CX-5 does offer the ultimate in simplicity of operation. A single-action topside seat button allows the

left- and right-side seat backs to fold down while a looped handled frees the middle section. Release levers located in the cargo area also offer easy single-motion fold down capability.n

Mazda5 From Page 11

Mazda’s design language is known as KODO, or “Soul of Motion."


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Recently, the Occupational Safety and Health Administration (OSHA) announced its decision to withdraw a proposed rule to amend its regula-tions for the federally funded on-site Consultation Program. OSHA is with-drawing this rule based on concerns that the proposed changes would discourage employers from par-ticipating in the pro-gram. The Automotive Service Association (ASA) has a number of members who use this program.

The Notice of Proposed Rulemaking for 29 CFR 1908, Consultation Agreement, published Sept. 3, 2010, provided clarification of the length of the exemption period provided to “recognized” sites that have been removed from OSHA’s pro-grammed inspection schedule and the initiation of certain unprogrammed inspections at both sites that have achieved recognition and sites under-going a consultation visit. ASA and other small-business organizations

OSHA Withdraws Proposed Rule to Amend On-site Consultation Programwere concerned about the proposed changes.

OSHA administers and funds the On-site Consultation Program, which offers free safety and health advice to

small businesses, with priority given to high-hazard worksites. Employers who successfully complete a comprehen-sive on-site consultation visit, correct all hazards identified during the visit and implement an ongoing safety and health program to identify and correct workplace hazards may achieve status in OSHA’s Safety and Health Recognition Program (SHARP). Exemplary employers who receive SHARP status receive an

exemption from OSHA’s programmed inspection schedule during a specified period.

The Small Business Administration’s (SBA) Office of Advocacy sent a letter expressing con-

cern about the pro-posed rule changes, on behalf of small-busi-ness groups, such as ASA. The SBA letter out-lined the sentiments that OSHA’s proposed rule would change the criteria under which participants in OSHA’s “On-site Consultation” program could now be subject to enforcement inspections by OSHA

and could discourage small business participation in the program.

ASA believes this is a valuable program for shop owners and would like to see the program continue as it is today.

To view the proposed regulation and the letter sent by the SBA’s Office of Advocacy, in its entirety, visit ASA’s leg-islative website at www.TakingTheHill.com.

The Small Business Administration’s (SBA) Office of Advocacy sent a letter expressing concern about the proposed rule changes, on behalf of small-business groups, such as Automotive Service Association.

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system. It also features displays for the SiriusXM satellite radio and standard rearview camera, as well as the available GPS-enabled navigation system.

An all-Ebony or contemporary mix of dark and light tones distinguishes the cabin, which is accented with ice-blue ambient lighting, select use of bright chrome and woodgrain trim.

Premium seats feature high-den-sity foam for greater comfort on long drives. They are trimmed in either a con-temporary cloth/leatherette or available premium leather. The 60/40 flat-folding rear seat features a fold-down armrest with cup holders.

Designers filled Encore with ample storage, including eight beverage hold-ers, storage in all four doors, four bins in the dash, pockets in the seatbacks, an available bin beneath the passenger seat and bins under the rear load floor around the spare tire. It offers 18.8 cubic feet (532 liters) of storage behind the split-folding rear seat and 48.4 cubic feet (1,371 liters) with the rear seat folded.

With the rear seat in place, there is room for at least six full grocery bags. When the rear seat is folded, there’s room for golf clubs and overnight bags for a weekend getaway. Even the front passenger seat folds flat to extend the cargo length and accommodate long items that otherwise would not fit in a vehicle of this size.

Interior upholstery and color com-binations include: upscale cloth with leatherette accents in a choice of Ebony or Medium Titanium with Ebony accents; and leather-appointed seats in a choice of Ebony, Medium Titanium with Ebony accents, and Saddle with Cocoa accents.

Ecotec turbo engine drives efficiencyBuick Encore is powered by an

efficient, power-dense Ecotec 1.4L tur-bocharged four-cylinder engine and six-speed automatic transmission. It generates an SAE-certified 138 horse-power (102 kW) and 148 lb.-ft. of torque (200 Nm) between 1,850 and 4,900 rpm. The wide rpm range for the maximum torque – a specific trait of turbocharged engines – helps it deliver a better driving

experience and performance.With combined EPA-estimated fuel

economy of 28 mpg on FWD models (25 city / 33 highway), Encore delivers the highest fuel economy of any crossover from a domestic automaker.

The 1.4L’s turbocharger is inte-grated within the exhaust manifold, for reduced weight and greater packaging flexibility. A reinforced crankshaft and forged connecting rods deliver addi-tional strength to support the engine’s pressurized power and torque over a wide rpm band.

Several of the engine’s features contribute to the Encore’s overall fuel efficiency, including a high-efficiency alternator, regulated voltage control, an electronically controlled returnless fuel system and deceleration fuel cut-off.

They complement other vehicle-

wide systems and components that also help improve efficiency, including low-rolling-resistance tires, electric power steering and optimized aerodynamics.

A Hydra-Matic 6T40 six-speed automatic transmission backs the Ecotec 1.4L turbo engine. It is part of a family of six-speed front- and all-wheel-drive transaxles developed for small cars and crossovers. It has a unique design, with the planetary gearsets positioned on the same axis as the engine crankshaft centerline, making the entire powertrain unit shorter fore-to-aft. This design enables a shorter overall vehicle length, increased interior space, enhanced safe-ty crush zones and lower weight.

The Hydra-Matic 6T40 offers a “steep” first gear and a “tall” over-drive top gear to achieve a wide ratio spread of 6.14:1. This allows the Encore to achieve robust acceleration, as well as fuel efficiency and lower engine noise at highway cruising speeds.

‘One-tire’ philosophy sharpens ride and handling characteristics

The new Encore is built on a glob-al small-crossover platform and engi-neered with a “one-tire” philosophy. Everything is optimized around a single 18-inch tire specification, designed for more precise suspension tuning, driving refinement, quietness and a feeling of control.

The Encore’s 100.6-inch (2,555 mm) wheelbase and wide stance – 60.6-

inch (1,539 mm) front and rear tracks – contribute to a more confident-feeling driving experience, while a strong struc-ture enables greater suspension preci-sion and a quieter ride. Two hydrau-lic engine mounts are tailored to the engine’s inherent torque axis to disrupt the transmission of vibration and noise. This configuration also helps control the transfer of momentum, resulting in improved dynamic balance.n

Buick Encore From Page 14



1595 Montgomery Highway / Hoover, Alabama 35216

800.467.0699205.443.7656

David Bonnett(205) 443-7655

[email protected]

David Cartee(205) 443-7653

[email protected]

Frank Jackson(205) 443-7651

�[email protected]

Jim Henson(205) 443-7654

[email protected]

Loy for their outstanding contributions to our industry,” said John Van Alstyne, I-CAR CEO & President. “Through their hard work, volunteerism and profes-sionalism, they have been tireless advo-

cates for the I-CAR vision: that every person in the collision repair industry has the information, knowledge and skills required to perform complete and safe repairs for the ultimate benefit of the consumer.”

At the ceremony, I-CAR Chair William Brower also presented the

Chairman’s Award to Tom Moreland, North American Strategic Sales Manager and Industry Relations Manager for Akzo Nobel Automotive & Aerospace Coatings Americas. The award recogniz-es an individual or organization whose contributions to I-CAR have been signifi-cant or extraordinary.

I-CAR Awards From Page 6

Chief Automotive Technologies, a leader in collision repair education through Chief University, now provides its $995 in-shop training at no charge with the purchase of a computerized measuring system from an approved distribution partner. The six-hour class is approved for I-CAR credit hours through the I-CAR Industry Training Alliance pro-gram and can be used to fulfill the con-tinuous training requirement for I-CAR Gold Class Professionals.

“In-shop training allows us to introduce technicians to our comput-erized measuring equipment in their own workplaces where they’re com-fortable,” explains Richard Perry, global repair product manager for Chief. “The six-hour class isn’t as robust as our two-day Chief University course, but it does allow the technicians to operate the new equipment with more confidence

Chief Now Offers its $995 Collision Repair Training Class at No Charge with Every Computerized Measuring System

until they are able to attend the full class. We provide this training at no charge to buyers so they are able to use the system to its full potential right away.”

The offer applies to the purchase of any Chief computerized measuring system, including Velocity, VelocityMAX and Vector. All Chief computerized measuring systems use the company’s exclusive vehicle specifications. Chief measures more vehicle models world-wide than any other manufacturer. Chief computerized measuring systems continuously measure the vehicle in real-time while repairs are made, so technicians do not have to stop and re-measure after every pull. Technicians can print out color reports that show vehicle data before, during and after the repair is made.

Local Chief distributors can help

coordinate the free training at the time of purchase. Once a shop’s new measur-ing system is delivered, a certified Chief instructor visits the facility to conduct the training. Everything from the start-up procedure to the actual measuring process is covered.

“Chief is an approved I-CAR Industry Training Alliance program training provider, so our customers are assured to receive the highest level of training available in the industry,” says Perry.

To learn more about computer-ized measuring solutions from Chief Automotive Technologies, visit www.chiefautomotive.com or call (800) 445-9262. Chief is also active on Twitter, twit-ter.com/ChiefAutomotive, Facebook, www.facebook.com/ChiefAutomotive and YouTube www.youtube.com/ChiefAutomotive.

or

www.IneedOEMparts.com Southern Automotive JournalOctober 2013 29www.IneedOEMparts.com

�e only Lexus dealership with the OPA Promise

OF HUNTSVILLE

Allstate provides full payment to Gunder’s to settle twelve pending lawsuits for short-pays on labor rate differences plus attorney fees and costs.

In June 2013, Allstate claim’s manage-ment contacted Ray Gunder and requested a meeting to discuss Allstate’s interest in bringing closure to the lawsuits of which Ray had filed against the nation’s second largest insurer on behalf of a dozen of his customers.

During the meeting with Allstate’s Tom Travis and Greg Ashley it was agreed, based upon service and quality, that Gunder’s Auto Center was indeed entitled to their labor rate, however, not all repairers deserve the same labor rate, and concern was expressed, that should the word get

Allstate Concedes to Gunder’s Labor Rates to Settle Pending Lawsuits; out, how Allstate would pay Gunder’s labor rate without having to do so for other shops. Ray advised he would continue to share his journey with the industry, and regardless, if a settlement with Allstate was reached or litigation continued, oth-ers would find out as his intent was that all repairers and their technical staff would be compensated fairly for their efforts, not just Gunder’s.

In July Gunder’s was advised that Allstate would settle all twelve pending lawsuits by paying the full labor rate and all related attorney fees and costs. Full pay-ments for each were received last week. Allstate makes the 44th insurer to date which has agreed to pay Gunder’s full labor rates and materials.

Ray stated: “I am very appreciative of the way this was handled by Allstate. No one wants litigation, however sometimes it is needed to get disputes resolved. My hope is this is that this is truly a new way Allstate does business nationwide and they speak to the entire industry with one voice. Not all shops are the same and as such they deserve to be compensated based upon the quality of their service and offerings.”

“We’ll be in depositions all week with GEICO representatives and have contin-ued lawsuits with State Farm. Perhaps the nations #2 insurer agreeing to our rates will encourage GEICO and State Farm to pay rates and allowances that are “fair and rea-sonable”! One can be sure that we’ll con-tinue to “pound the rock” until they do!

to refocus his life and learn more about automotive repair. He now has plans to study aviation and hopes to work on helicopters. Seeking direction in his life, Turner applied to YATC after receiving advice from his brother Brandon, also a graduate of the program. Turner recently earned his GED and plans to attend col-lege in the fall to study mechanical engi-neering.

The Jim Moran Award is presented each year to a community partner who has exemplified dedication to helping the students of YATC improve their lives. This year, devoted YATC supporter and

Advisory Board member Doug Dunbar was awarded the honor via satellite tele-vision feed to the CBS 11 News studio in Dallas, Texas, where he is now an anchor.

Dunbar became involved with YATC in 1995, often visiting the school and working with the students in various capacities. Since 1996, he has served as the emcee of the Jim Moran Classic, an annual golf and tennis tournament week-end, which is YATC’s primary fundraiser. Despite relocating to Texas, he and his wife Camie, who is a member of the Board of Directors, remain passionately involved with the school and its students.

Through a donation to the Harold Shafer Memorial Fund, in honor of her

husband, Vicki Shafer made it possible for YATC to purchase a much-needed bus to take the students on field trips, to tour educational facilities and on the many other outings they enjoy through-out the year. Vicki, in attendance at the graduation ceremony, was recognized for her assistance in acquiring the new vehicle, which was displayed at the event. The Shafers began their support of YATC the day the doors opened in 1984 and remained loyal supporters through the years. Harold, founder of Centurion Auto Logistics, passed away in 2011. Thanks to JM Custom Creations, the 25-passenger bus artfully displays the YATC logo in a specially designed full vehicle wrap.

Youth Automotive Training From Pg. 10


by Russ Heaps

Any long-distance runner will tell you that often taking the lead in a race is easier than keep-ing it. When you can fix on the current leader, you can set a pace to overtake him. When you are out in front, however, only the self discipline forged by relentless training and a strong grasp of the basics will keep you ahead of the pack.

No one is more aware of what it takes to stay out in front than John Hicks, parts manager of Duluth, Georgia's Gwinnett Place Honda. With 17,000 square feet of warehouse space and roughly $1.1 million in parts always on hand, Hicks and his 28-person staff average more than $1.8 million in parts sales every month. This is good enough

to rank Gwinnett Place Honda as the number one Honda dealership in parts sales in the country. "But it's tough when you are in front to stay there," Hicks said.

A part of the Hendrick Automotive Group family that covers 12 states and includes 88 new car dealerships, Gwinnett Place Honda is the largest sales-volume car dealer in Georgia. It also lays claim to having one of the five top service departments in the country. "We've always sold and fixed a lot of cars," Hicks responded when asked to list some of the reasons for the success of his parts department.

With more than 300 years of cumulative expe-rience in parts, the staff knows the business inside and out. Each of the four parts professionals man-ning the wholesale desk average more than 20

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years experience. They are on track to do $6.5 million in wholesale sales alone this year.

"The three guys on the wholesale desk are completely Honda trained," Hicks stated. "Their training is on-going with classroom training every year. They have had at least 60 modules of training each."

Hicks himself has been selling parts nearly his entire life. He cut his teeth selling parts in his father's auto parts store in Jackson, Mississippi. When most people are still trying to figure out what they want to do in life, at age 19 Hicks was the parts manager at a Honda store in Vicksburg. That was 25 years ago. He joined Gwinnett Place Honda as the parts manager in 2004. It was under his stewardship that it grew to become the country's top Honda parts department.

Not over-complicating the pro-cess, Hicks credits three basic factors for his department's strong performance. At the top of the list is the quality of his people and the outrageously low turnover rate.

"No one ever leaves," Hicks said. "We've only had one person leave in the past three years, and he retired! Basically, we grow our own people here. I have a mentoring program. When I

hire someone, I'm really hiring them for their next position. I've got four people in a training program right now. This isn't a one-man operation; it's a total team effort. Everyone is crossed trained and can do more than one job. If some-one is out, we pull together and cover."

Also among the keys to success Hicks stressed is simply the Hendrick organization. He credits it with every-thing from providing the opportunities and benefits that allow him to hire top-notch people to the necessary technical and financial resources. "They give us everything we need to do the job," he said. "They actually grew during the downturn, so there's been no issue get-ting what we need."

The final core component, accord-ing to Hicks, is not just having a large inventory, but having the parts custom-ers need. "We have the right stuff," he explained. "Our fill rate is 97%. If we say we've got it, we've got it."

Nearly as critical as having the part a customer needs, is getting the right part to the customer. "Our main goal is providing great customer ser-vice," Hicks said. "That means the right part the first time. In our picking and staging process, every part is checked three times for accuracy before reach-ing the customer: When it's pulled,

Gwinnett Place Honda Wholesale Department Team

John HicksParts Manager678-957-5150

[email protected]

Michael BrooksAsst. Parts Manager

[email protected]

Alejandro Vasquez678-957-5090

[email protected] Español

Alan Miles678-957-5154

[email protected]

David [email protected]

Darryl Dutton678-957-5153darryl.dutton@

hendrickauto.com

when it goes on the truck and when it comes off the truck."

Focusing on Georgia, Alabama, Florida and Tennessee, the bulk of wholesale business is within this four-state region. Hicks runs some of his own delivery trucks while also utilizing parts trucks from the nearby Hendrick Chevrolet store. Outside the greater Atlanta area, Hicks relies on a variety of delivery services, such as Diligent and Advantage. "I'd say 85% of our parts are delivered on our own trucks," he estimated.

Also influencing sales growth, Hicks said, is Honda's Collision Select program. This allows Gwinnett Place Honda to compete with aftermar-ket parts sources. "Our customer can upload an estimate with aftermarket parts pricing, and we can then price it out with OEM parts beating the after-market prices," he explained. "Honda then subsidizes the cost. We're the number one dealer in the country in Collision Select subsidies."

When asked about future goals for his department, Hicks simply replied, "We are always looking to grow and do better. I want to offer this opportunity to more people. Ultimately my goal is never to go backward, to always move forward."n


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In conjunction with the 30th anni-versary of its Smyrna, Tenn. Vehicle Assembly Plant, Nissan is adding more than 900 manufacturing jobs to support future production of the Nissan Rogue, marking the first time the Rogue has been produced in the United States.

"Our investment creates hundreds of new jobs and underscores Nissan's longtime commitment to our employees and expanding operations around the country," said Senior Vice President of Manufacturing Bill Krueger. "Our dedi-cated workforce in the United States continues to build high-quality vehicles, such as the Altima, Pathfinder and LEAF, which are driving growth with sales up a combined 70 percent in May."

Throughout the last 30 years, the Nissan Smyrna Vehicle Assembly Plant has grown significantly and transformed from a domestic manufacturer to a glob-al one. In just the last year, Smyrna has become home to the country's largest

Nissan Celebrates 30th Anniversary of U.S. Manufacturing With Creation of 900 Jobslithium-ion automotive battery plant supporting production of the all-electric, zero-emission 2013 Nissan LEAF, as well as a new paint plant that sets standards for energy efficiency.

"Today's announcement shows the strength of the company and is another milestone in the long success story of Nissan here in Tennessee," Tennessee Gov. Bill Haslam said. "I want to congrat-ulate Nissan for their accomplishments over the last 30 years and the tremen-dous impact their success has had on the state's economy and the thousands of people they employ."

Beginning with the new Nissan Altima, and continuing this fall with the launch of an all-new Rogue, Nissan will launch five core-volume models in 15 months in the United States. Those launches will cover more than 75 percent of showroom volume.The shift of Rogue production to the United States is part of Nissan's broader strategy to localize

production. By 2015, Nissan aims to have 85 percent of its products that are sold in the United States produced in North America. Nissan has seen U.S. demand for the Rogue, expected to begin pro-duction in the fall of 2013, grow from just under 100,000 units in 2010 to 142,000 units in 2012. In May, Rogue sales reached an all-time high of 17,333 units.

Since the first U.S.-assembled vehi-cle, a white pickup truck, rolled off the assembly line in June 1983, Nissan's man-ufacturing footprint has grown steadily. The combination of vehicle assembly plants in Canton, Miss. and Smyrna, Tenn. and a powertrain plant in Decherd, Tenn. have produced more than 12 mil-lion vehicles and created more than 14,000 manufacturing jobs in the United States. Production at Nissan's Smyrna and Canton assembly plants grew by more than 14 percent in 2012.

To learn more about a career with Nissan, visit www.Nissan.Jobs.

Darryl Dutton678-957-5153

[email protected]

FAX

678-957-5156

678-957-5457Rob

678-957-5460

Patrick678-957-5306

Sherry

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David Coleman678-957-5256

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Parts Managers - We Buy Obsolete NISSAN Parts - Call Jon

factory in Germany to further develop their skills.

In these programs, the principle is learning by doing. The participants split their time between classroom-simulation laboratories training and working on the production floor. This mix of the theo-

retical and the practical is ideal for fully transferring knowledge and experience and allows the company to ensure that its standards are maintained over time.

Ian Gwaltney delivered the vale-dictory speech of the inaugural class of the Volkswagen Academy Automation Mechatronics Program. He also partici-pated in the successful Skills USA com-petition in 2012 and 2013. In 2012, his

Skills USA team won the Tennessee post-secondary state gold medal (1st place) and the National post-secondary bronze medal (3rd place). In 2013, his team fin-ished first in the state and 2nd nationally.

The salutatorian was Caleb Higginbotham who also spoke at the ceremony and participated on the win-ning 2012 Skills USA team from the Volkswagen Academy with Gwaltney.

Graduation From Page 20

the oil’s manufacturer, brand name, SAE viscosity and service requirements as defined in API 1509, SAE J183 or ASTM D4485 following concerns expressed to the NCWM that some retailers may not have provided consumers with prod-uct-matching advertised specifications.

The most recent changes are to clarify a section to ensure retailers will continue to receive the information needed to comply with the require-ment passed last year.

ASA: Once adopted by the NCWM, what are the next steps for these recommendations to become law?Hayes: All of the Uniform Laws and Regulations given in NIST HB130 are recommended by NCWM for adoption by states when reviewing or amending their o�cial laws and regulations in the areas covered. A similar recommenda-tion is made with regard to the local ju-risdictions within a state in the absence of the promulgation of such laws and regulations at the state level.

Some states have laws that au-

tomatically adopt the most recent ver-sions of NIST HB130. Other states may adopt the most recent version through rulemaking.

New regulations or amend-ments adopted by the conference be-

July NCWM Annual meeting unless oth-erwise speci�ed.

ASA: How many states have adopted the recommendations?See ASA’s TakingtheHill.com website for each state’s status regarding the regulation.

ASA/NCWM From Page 8

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