1 Safety Journal

Volume 03 Issue 18

Safety Journal

Quarterly Journal of Operations Safety I Emergency & Business Continuity Management I ARFF

Bulletin 2-3

Industry Scoop 3

Now and Then 4

So You Know 4

Safety Learning’s 5

InterAct 5

Trendsetter 5

Best Practices 6

Good Shows 6

Do Not Forget 6

Risk & Safety

Risk is a product of a known threat weighed against its probability of occur-

rence. International commercial air travel has reached levels of safety and

convenience which would have been unimaginable a few decades ago. Still

the lessons from incidents & accidents play an important role in the process of

improving Aviation Safety. The business of aviation doesn’t give you much of

liberty, as undesirable risk can prove to be fatal. That is why so many SOPs,

orders and instructions have been laid down to define the proper path which

needs to be followed to ensure ‘Safety’.

Hazards, accidents, emergencies and disasters cannot be avoided. However

we can be better prepared in a collaborative manner by defining clear respon-

sibilities, addressing interface issues, refining procedures which are practical &

implementable.

Based on data developed by IATA, it is estimated that 27,000 ramp accidents

and incidents (one per 1,000 departures) occur worldwide every year. About

243,000 people are injured each year in these accidents and incidents; the in-

jury rate is 9 per 1,000 departures. Ramp accidents cost major airlines world-

wide at least US$10 billion a year as per the data. These accidents affect air-

port operations; result in personnel injuries, damage aircraft, facilities and

ground-support equipment.

BIAL is committed to deliver high operational excellence in a safe environ-

ment and hence has established a well-defined systematic Safety Manage-

ment System. The teams of Aviation Safety, E & BCM and ARFF work relent-

lessly to ensure that BIA is equipped to face eventualities in a most profes-

sional manner and set new standards of ‘Safety’ in Aviation industry.

While 2013 has been a safe year for all of us, let us jointly strive for continuous

improvement and achieve global safety records. Let KIAB a model airport !

Wish you all a safe & successful 2014.

Safety First and Safety Always.

Your suggestions are welcome to improve the

emergency preparedness at BIAL. If you want to

highlight safety and emergency preparedness

related activity within your department/airport,

kindly provide the relevant article and photo-

graphs to

bcmcoordinator@bialairport.com

2 Safety Journal

BIAL recommended for ISO: 22301: 2012 registration

In a recently concluded

Surveillance cum Upgrade

Assessment by British

Standard Institution repre-

sentatives, BIAL has been

recommended for ISO:

22301:2012, the standard

on Societal Security: Busi-

ness Continuity Manage-

ment System . The recog-

nition was a result of over

6 months of dedicated

efforts by various BCM teams involved in the migration from

BS: 25999 to ISO: 22301 standard.

ARFF adds more teeth to its fire and life safety training program

ARFF has procured a Portable

Fire Extinguisher Training

Simulator to impart practical

Fire and Life Safety Training.

With this equipment ARFF

will be able provide hands on

and realistic training for oper-

ating different type of fire extinguishers to airport staff, various

concessioners, airport partners and neighbouring villages school

children. This Portable Fire Extinguisher Training Simulator has

various safety features of international standard. It can simulate

Class “A” and Class “B” Fires simultaneously and separately also.

It operates with LPG hence environment friendly. It is portable

so it can be carried to

various locations. With

this procurement ARFF

adds more feathers to

its Fire & life safety

training programme.

Bangalore International Airport Area Civil Defence Divi-sional Warden honored with Chief Ministers Award

Dr. K J Devasia, AGM, Emer-

gency & BCM and Divisional

Warden BIAA Civil Defence

Division No. 22 has been con-

ferred the prestigious Chief

Minister’s award for his out-

standing contribution for im-

proving Civil Defence.

Safety review conducted by BIAL Safety team

BIA Safety team

conducted safety

review of Guwahati

AAI airport from 07

to 11 Oct 2013. This

was part of the

agreement with

ACI. BIA is the only

airport in India to be associated with ACI for conduct of safety

review of other airports.

T 1 Inauguration and renaming of airport

In the newly expanded T1A, all fire prevention, emergency/

medical preparedness & safety precautions were ensured

through detailed checks, drills, inspections, etc. Additional em-

phasis was given for safe conduct of the mega event, the renam-

ing of the airport & inauguration of the new terminal

Safety Regulations / CAR / Annexes

Annex 19 on SMS > effective 14 Nov 2013.

DGCA CAR on ‘All Weather Operations’ has been amended

and is effective from 01 Nov 2013.

DGCA Air Safety Circular on ’Precautionary landings of heli-

copters due bad weather’ dated 13 Dec 2013.

‘Manual Check in Process’ to the rescue

A global computer reservation system crash in August last year

impacted hundreds of airlines and airports around the world and

led to flight cancellations for hundreds of thousands of travelers.

As reported widely, most airlines and airports resorted to manu-

al check in process to make reservations.

Many airports in India too face such failures and resort to manu-

al check in process. This would often cause delay in normal op-

erations as these practices are not rehearsed periodically.

As a best practice under BCMS, it is recommended to rehearse

and exercise redundant / alternate processes and procedures

periodically to reduce the delay factor and resume normal oper-

ations within the pre-defined time period (aka Recovery Time

Objective in BCM terminology).

3 Safety Journal

National Disaster Risk Reduction Day Rally

More than 50 Civil Defence Wardens from Bangalore Interna-

tional Airport Area, Civil Defence Division No. 22 participated in

the annual NDRR rally organized by Government of Karnataka

at Kanteerava Stadium on 16 Dec 2013. The rally had large par-

ticipation from various first responding agencies including Medi-

cal, Fire and Police services which conducted mock drills and live

demo on firefighting, bomb explosion and fuel fire scenarios .

Conferences and Workshops

A detailed presentation on ‘Implementation of Safety Man-

agement System (SMS) at airports’ was given by the BIAL Safe-

ty Team at the IAF Commanders Conference held at IAF Train-

ing Command HQ, Bengaluru on 19 December 2013.

BIAL safety team participated in the ’Safety Performance Man-

agement’ workshop conducted by Indigo HQ at Delhi in Nov

2013. On the request of Indigo, a presentation was given on

Safety Performance Indicators and Targets (SPI/SPT) from the

airport perspective.

4 Safety Journal

Execution of Evacuation Chairs and Automated Ex-ternal Defibrillator's (AED) in Terminal 1

To enhance life safety measures, BIAL is installing additional (5)

AEDs and 9 evacuation chairs at strategic locations in the new

Terminal .

AEDs are specialized devices which are used to give ‘shock

treatment’ and revive hearts in case of a cardiac arrest. Current-

ly, BIA has 5 AEDs and additional 4 new AEDs will be installed in

the expanded area.

The evacuation chairs are

customized chairs to facil-

itate evacuation of disa-

bled personnel., BIA is the

only airport in INDIA to

have implemented these

specialized equipment’s.

Innovative and indigenous fire beaters do wonders in tackling grass fires

The ARFF team has made

ready fire beaters for tackling

small grass fires. These are

made by using local resources

(wood pieces, damaged water

hose, few nails & metal wire).

Such fire beaters have been handed over to wildlife control to

put off any grass fire which is normally ignited by crackers used

for bird scaring purpose. These fire beaters are very handy & use-

ful in tackling grass fire at its incipient stage itself on Runway

shoulders without hindering aircraft movements thus saving val-

uable resources & energy. No grass fire incident from airside has

been reported after deployment (Jan 2013) of these innovative

fire beaters as the fire is extinguished at incipient stage by bird

watchers using these fire beaters.

Fire safety training to airport staff

ARFF Fire Prevention

Wing in their continuous

endeavor for providing

Fire & Life Safety training

has trained 472 employ-

ees of airport including

various concessioners like

Shoppers Stop, Nuance

Group, HMS Host, Globe Ground India, AISATS etc. & airlines

like Indigo, Spice Jet etc. from July 2013 till date.

An exclusive and exhaustive advanced Fire & Life Safety Training

was conducted for newly posted/inducted CISF personnel at

Kempegowda International Airport, Bengaluru.

“Business continuity plan exercises are by far

the most widely used method to measure the performance of BCM programs”

Source: 2011-2012 Global Business Continuity Management Program

Benchmarking Study by Continuity Insights and KPMG LLP

5 Safety Journal

Incident 1

During the landing run on runway, an aircraft went over the run-

way edge lights and had a tyre burst. The aircraft could not clear

off the runway holding point completely rendering the runway

unusable for operation by other aircraft for about next 3 hours.

This resulted in large scale impact on airport operations like de-

layed departures, diversion of other aircraft, PTB congestions,

passenger inconvenience, infrastructural limitations, etc. This

also led to heavy ATC workload in coordinating & facilitating

diversions & responding to aircraft on ground regarding delays.

Incident 2

An Airbus A340-300 operated on a scheduled passenger flight

collided with a stationary bus whilst approaching the allocated

parking gate in normal daylight visibility. The No 4 engine im-

pacted the bus roof. There were no injuries to any personnel. On

investigation it was found that neither the aircraft nor the pas-

senger bus had any technical deficiencies and that the AGNIS

(Azimuth Guidance for Nose-In Stand) and the associated stop

device PAPA (Parallax Aircraft Parking Aid) for the assigned

gate, was not operating at the time of collision. The Marshaller

could not appreciate the distance between the stationary bus

and aircraft and continued with marshaling!

Lessons learnt Efficient handling of any emergency requires adherence to

standard operating procedures (SOP), mock drills, utilization

of all available resources and great team work. All airport

stakeholders should integrate their respective SOPs so that

any emergency situation can be handled in a coordinated

manner.

Lessons learnt

While marshalling, wing walkers are a must. Situational

awareness is the only tool that can help you at all times. Take

extra precautions whenever resorting to manual control from

automated control.

2

B

1

I 3

R

ACROSS

1 BCMS standard BIAL has been recently certified

2 Action plan to ensure business continuity

3 Analysis of risks which may disrupt the critical processes

DOWN

1 Impact assessment done to analyze business critical process-es

Think you know it all about Business Continuity Man-

agement System ? Try completing the CROSSWORD with termi-

nologies and acronyms frequently used in BCMS .

Refer Page 5 for the INTERACT Solution

AOCC sets high benchmark in implementing BCMS

Over the years, the AOCC team has gained maturity in imple-menting business continuity measures and has displayed high level of preparedness by institutionalizing and integrating BCM in their routine work. Certain business continuity measures adopted by the team include but not limited to are as following: Health check of all the critical systems in every shift. Detailed SOP on manual workaround procedures for IT fail-

ures. Printing of airport resource allocation every 4 hours as a

manual workaround. Quarterly BCM exercises to evaluate departmental BCP

6 Safety Journal

Safety Net

Based on the lessons learnt from previous cabin access related

incidents at other airports, Indigo has come up with a unique

solution of fastening safety nets, when aircraft doors are kept

open without docking stepladders for long halt flights. This addi-

tional measure prevents falling of personnel working inside the

aircraft. such effective & easy to implement solution in the inter-

est of safety is highly appreciated and needs to be followed by

the industry.

On 05 Aug 2013 at 1745 h ATC informed that an aircraft is

arriving with hydraulic failure and may switch off on runway

after landing. Aircraft landed with hydraulic failure and switched

off on runway at 1803 h. The Airside team (Magesh, Venu, San-

jeev and Jofi) ensured that the required resources are available

at the critical positions for timely intervention. Thus one Follow

Me (FM) was positioned at IPP to facilitate the towing of aircraft,

second FM was positioned at A1 to carry-out the Runway inspec-

tion and the third FM was manning the Apron to take care of

other operational requirements. The aircraft was promptly

towed away from runway and runway was made available for

operations by 1812 h after inspection. The efficient coordination

and action taken by Airside Ops team in making the runway

available for operations within 9 minutes is highly appreciated.

On 12 Oct 2013, Mr Mahantesh

(Wild Life Chaser) of Wild Life

department who was on duty be-

tween B and A1 taxiway noticed one

‘red colour’ part falling down on run-

way from the aircraft that just landed.

He immediately informed the matter

to his duty manager who in turn informed Airside Ops and Duty

Safety Auditor. Runway inspection was initiated immediately

and a ‘heat exchange access panel’ of the aircraft was found near

runway center line. Had this FOD gone unnoticed, it could have

caused serious damage to other aircraft landing/departing sub-

sequently. Keen observation of Mr Mahantesh is highly appreci-

ated.

Help us to make Bengaluru International Airport safer. Be a part

of safety enhancement. If you notice anything unsafe which

may lead to an Accident/ Incident, please inform BIAL Aviation

Safety on +919538897777 or send an email to

dsa@bialairport.com. Your identity will be kept confidential.

Incase of any real time incident/accident, immediately inform

Av Safety at 9538897777 and AOCC at 9538882222 I

08066782222. Thanks.

2

B C P

1

I S O 2 2 3 0 1

3R A

Safety net Installed near the rear door of an Indigo aircraft

Solution to the BCMS Crossword