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1
CFO Day 2009 Conference
Noordwijkerhout, The Netherlands, 11 June 2009
Jim Lawrence, CFO Unilever This presentation may contain forward-looking statements, including ‘forward-looking statements’ within the meaning of the United States Private Securities Litigation Reform Act of 1995. These forward-looking
statements are based upon current expectations and assumptions regarding anticipated developments and other factors affecting the Group.
They are not historical facts, nor are they guarantees of futureperformance. Because these forward-looking statements involve risks and uncertainties, there are important factors that could cause actual results to differ materially from those expressed or implied by these forward-looking
statements. Further details of potential risks and uncertainties affecting the Group are described in the Group’s filings with the London Stock Exchange, Euronext Amsterdam and the US Securities and Exchange
Commission, including the Annual Report & Accounts on Form 20-F. These forward-looking statements speak only as of the date of this presentation.
Safe harbour statement
IntroductionPersonal background
Agenda
• Business Overview
• One Unilever Change Program
• Growth Strategy
• Leadership in Finance
• Performance & Outlook
Business OverviewThe essence of our vision in 1890
“To make cleanliness commonplace, to lessen the work for women;
to foster health and contribute to personal attractiveness;
that life may be more enjoyable and rewarding for the people
who use our products”.William Hesketh Lever, 1890
Unilever
Business OverviewA leading global consumer company
Unilever’s 2008 sales: € 41 billion
Annual Sales (in Euro)
Business OverviewA leading consumer products company
*Based on latest reported results; average 2008 exchange rates.
2
Business OverviewScale and geographic reach
The Americas |€13bn | 32%
2008 Unilever Turnover €41bn | 100%
Western Europe | €13bn | 32%
Asia Africa CEE | €15bn | 36%
Business OverviewA leading global consumer companyBusiness OverviewUnrivalled strength in D&E markets
Unilever
Annual Sales in D&E markets (% of total)*
*Based on latest reported results; average 2008 exchange rates.
51% of Unilever’s Q1 2009 sales in D&E markets
Personal Care€12bn (28%)
Ice Cream & Beverages
€8bn (19%)
Savoury, Dressings & Spreads
€14bn (35%)
Business OverviewBalanced category portfolio
Home Care€7bn (18%)
Business OverviewStrong leadership positions
Savoury #1
Dressings #1
Tea #1
Ice Cream #1
Spreads #1
Deodorants #1
Mass Skin #1Laundry #2
Daily Hair Care #2Oral Care Local Strength
Household Cleaning Local Strength
Business OverviewBig global brands
Top 25 brands = ¾ of Unilever’s sales
Business OverviewLocal roots with global scale
3
Agenda
• Business Overview
• One Unilever Change Program
• Growth Strategy
• Leadership in Finance
• Performance & Outlook
One Unilever ProgramOverview of key changes
Governance,Board
Brands & Innovation
Go-to-Market
Cost Base
One CEO,Non-Exec Board
2005 2006 2007
NewChairman
2008
New CFO
2009
NewCEO
OneCategory
One R&D
One Unilever MCO’sCustomer
Focus
Factory Simplification
Overhead
Simplification
2010
Global CategoryTeam
Chief Executive Officer
PresidentAsia Africa CEE
PresidentGlobal Categories
President Americas
Chief HROfficer
One Unilever ProgramUnilever’s top management team
Chairman
M. Polk H. Manwani V. Banga S. Ogg J. Lawrence
P. Polman M. Treschow
President Western Europe
D. BaillieChief R&D
Officer
G. Berger P. SigismondiCFOChief SC
Officer
One Unilever ProgramA global management team
Chief Executive Officer
PresidentAsia Africa CEE
PresidentGlobal Categories
President Americas
Chief HROfficer
One Unilever ProgramStrengthened with external top talent
Chairman
M. Polk H. Manwani V. Banga S. Ogg J. Lawrence
P. Polman M. Treschow
President Western Europe
D. BaillieChief R&D
Officer
G. Berger P. SigismondiCFOChief SC
Officer
One Unilever ProgramMulti-country organisations
(2005)Pre-One Unilever
Fewer touch points
Quicker decisions
Improved
performance
Country/Category
matrix
(2007)One Unilever
(2008) Multi-Country
& Multi-Category Org
4
One Unilever ProgramRadical simplification in W Europe
• Past • Today
A complex, slow moving organisation
Country led factory and distribution networks
Multiple Finance and HR systems and processes
65 Companies
90 factories>600 depots
3 legacy systems+100 processes
Simpler, cost efficient, customer facing operation
A single EuropeanSupply Chain Company
Single European system and standard processes
9 MCO’s
65 factories*<300 depots*
1 SAP
*Factory and depot reduction targets will be achieved by end 2010.
One Unilever ProgramExample: The Netherlands
2005 20083 Separate Companies
3 Separate Boards
3 Head Offices
1 Board
1 Company
1 Head Office
>1000 Points of Contact
<100 Points of Contact
3 Transaction Systems
6 Factories
1 Transaction System
3 Factories
One Unilever Program
Number of managers almost halved
Management headcount reduced by 45%
0
200
400
600
800
1000
1200
2005 2008
Top
3 le
vels
of
man
agem
ent
29From 100 units to 20-25 MCO’s
Multi-country organisations
50-60Factory closures / streamlining
Actual to datePlan 2007-2010
One Unilever Program
Restructuring is well on track
70
Headcount reduction >10,00020,000
Restructuring savings €0.8bn€1.5bn
Restructuring charges €1.8bn€3.0bn
Agenda
• Business Overview
• One Unilever Change Program
• Growth Strategy
• Leadership in Finance
• Performance & Outlook
Growth StrategyStrategic growth priorities
PersonalCare
Developing & Emerging Markets
(D&E)
Vitality
5
Growth StrategyVitality
Formulation & processing technology
Bouillon jelly proprietary technology
Making foods healthier
Catechin rich tea helps to take care of
your body shape
Rainforest Alliance certified tea
Driving sustainability
Stronger functional claims
Authentic quality
Growth StrategyVitality
Bertolli MealsVIDEO
Lipton LineaVIDEO
Growth StrategyPersonal Care
Stronger functional claims
Superior technology
Sensorial experiences
New consumer segments
Compelling Sensorials: “Wake Up. Go Fresh”
Superior skin whitening & anti-ageing
technology
A unique formula which makes underarm
hair feel finer, softer and visibly reduced
Axe hair care range targeted at
young guys
Growth StrategyPersonal Care
Dove DeodorantsVIDEO
Axe HairVIDEO
Growth StrategyD&E Markets
Population growth
Trading consumers up
Consumer penetration
Conversion in foods
1 billion new consumers
in the next 10 years
Loose leaf tea
Standard teabags
Pyramid teabags
Re-closable sachets Mini sticks Mini cubes
Packaged food opportunity
Growth StrategyD&E Markets
Surf Excel IndiaVIDEO
Rama South AfricaVIDEO
6
Number of category innovation projects
0
1000
2000
3000
4000
5000
6000
2005 2006 2007 2008 2009
Growth StrategyFewer, bigger innovations
• From 5000+ projects to 700
• Average project size increased 10x
Growth StrategyFaster roll-out to more markets
30 markets
40 markets
52 markets
20 markets
55markets
Growth StrategyFocus on offering consumer value
Growth StrategyFocus on offering consumer value
RexonaNetherlands
VIDEO
SunNetherlands
VIDEO
Agenda
• Business Overview
• One Unilever Change Program
• Growth Strategy
• Leadership in Finance
• Performance & Outlook
Leadership in FinanceEconomic impact of the recession
Weak Strong
Strong
Weak
Relative Market Demand
BalanceSheet
Raise CapitalCut Dividends
No M&A
OpportunitiesAccess to Capital
M&A Deals
ReorganiseCapital Structure
Chapter 11
Capacity Cost Reduction
Cash NeedsUnilever
7
Leadership in FinanceChanging role of Finance*
• Role of CFO– Treasury to top of the agenda– Expanded role in risk management– Increased grip on the numbers
• Change in focus– Maintaining funding and liquidity– Rigorous cost and cash flow management– Better forecasting and faster feedback
• Impact on Finance teams– Down-sizing and up-skilling
* CFO Survey by Whitehead Mann Partnership (preliminary results).
Consistent visibility
Managing flexibly
Winning in our markets
Fixed annual plans Flexible 8Q rolling forecasts
One off resource allocation Dynamic resource allocation
Meeting internal plan targets Growing ahead of our markets
From To
Leadership in FinanceDynamic performance management
Leadership in FinanceMarking the end of the “annual plan”
“Break the wall of December 31”
Jan 08
July 08
Oct 08
Dec 31
Jan 09
One quarter forecast
History
Leadership in FinanceReplaced with 8-quarter rolling forecasts
Jan 08
July 08
Oct 08
Dec 31 Dec 31
One quarter forecast
History
“Add a quarter, every quarter”
Leadership in FinanceIntegrated business planning process
Local In-Market Activities
Communications
GlobalStrategic inputs
Local Operational plans
Fully integrated 8 quarter rolling forecastsFinancial forecasts
InnovationsStrategic Plans
“It’s not just a Finance exercise”
DPMLeadership in FinanceAllocating resources dynamically
Mar
ket D
imen
sion
Product Dimension
$
$
$
$
$
$
$
$
$
From China Skin to Brazil Savoury
From India Laundry to US Deos
“When needed, where needed”
8
Leadership in FinanceEnabling working capital reduction
0
1
2
3
4
5
6
7
8
9
10
1998 1999 2000 2001 2002 2003 2004* 2005 2006 2007 2008
%
8.8%
2.8%
Focus strengthened after commodity cost driven increase in 2008
*IFRS basis from 2004 onwards
Agenda
• Business Overview
• One Unilever Change Program
• Growth Strategy
• Leadership in Finance
• Performance & Outlook
Performance & Outlook2008 Financial performance
€1.35€1.79Earnings per share
+5.5%+7.4%Underlying sales growth
+20 bps+10 bpsUnderlying margin change
13.1%17.7%Operating margin
€40.2bn€40.5bnTurnover
20072008
Performance & Outlook4th year of accelerating growth
0%
1%
2%
3%
4%
5%
6%
7%
8%
2004 2005 2006 2007 2008
Un
der
lyin
g s
ales
gro
wth
+0.4%
+3.1%+3.8%
+5.5%
+ 7.4%
Financial PerformanceStrong balance sheet and cash flow
• Strong single A rated balance sheet
• Access to funding at attractive conditions
• Healthy and consistent cash flow generation
• Sustainable, attractive, growing dividends
• Move to quarterly dividend in 2010
Bertolli Olive Oil
NA Laundry
Lawry’s Seasonings
Boursin Cheese
Including:
Performance & OutlookCompleted disposal program
Disposals completed with €1.6 billon turnoverAverage 1.8x sales multiple
9
Performance & OutlookSelective bolt-on acquisitions
Buavita Indonesia TIGI GlobalInmarko Russia
Baltimor RussiaNapoca RomaniaWonderlightSri Lanka
Performance & OutlookPriorities
1. Reignite volume growth
2. Protect cash flow and margin
Key Messages
Strong brand portfolio and geographic reach
Changing to become a leaner and faster business
Profitable growth in Vitality, D&E and Personal Care
Managing dynamically to benefit from the recession
Growing volume while protecting cash & margin
Questions