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Welcome Joybook S42 Series User Manual

s42 User Manual English Version

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Page 1: s42 User Manual English Version

Welcome

Joybook S42 Series User Manual

Page 2: s42 User Manual English Version

dels covered by le information about the following

al hardware or software capabilities will odel you purchased. To determine your efer to the label on the packing box, or book.

CopyrightCopyright 2008 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.

DisclaimerBenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of this company to notify any person of such revision or changes.

Windows, Internet Explorer and Windows Mail are trademarks of Microsoft Corporation. Others are copyrights of their respective companies or organizations.

is a trademark of SRS Labs, Inc. TSXT technology is

incorporated under license from SRS Labs, Inc.

HDMI, the HDMI logo and "High-Definition Multimedia Interface" are trademarks or registered trademarks of "HDMI Licensing LLC".

Joybook mothis manuaThis manual contains thJoybook models:

� Joybook S42 Series

Please note that the actuvary according to the mJoybook model, please rthe printing on your Joy

Page 3: s42 User Manual English Version

Table of Contents iii

a Bluetooth device ..................................... 28o a Bluetooth device .................................. 32utput socket ............................................... 34ng to an HDMI-capable LCD TV ............ 35he audio output: ........................................ 35he video output:......................................... 35r modes ...................................................... 37een different hybrid power modes ........... 37ble on selected models) ............................ 38 Companion 2 .......................................... 38.................................................................. 38

till images or recording videos................. 39................................................................... 40

.................................................................... 40Visual Effects.............................................. 40res................................................................ 40esolution .................................................... 41.................................................................... 41 features of QShot ..................................... 41esktop images ........................................... 43 WebCam Companion ............................. 43 CyberLink PowerDVD ............................ 43

und.............................................................. 44

................................................................... 45use BIOS setup........................................... 45S setup screen ........................................... 46

Table of ContentsOverview ......................................................................................... 1

About this book...........................................................................1Typographics...............................................................................2

Getting started................................................................................ 3Package contents .........................................................................3Getting your Joybook ready for use ...........................................3Expanding the capabilities of your Joybook..............................6

Touring your Joybook.................................................................... 9Front view....................................................................................9Left side view .............................................................................11Right side view ..........................................................................14Rear view ...................................................................................15Bottom view ..............................................................................16Indicators...................................................................................17

Getting started with Windows Vista........................................... 18Turning off your Joybook properly .........................................18Using Windows Mobility Center .............................................19

Using your Joybook...................................................................... 20Using the touchpad...................................................................20Using the keyboard ...................................................................22

Function hotkeys ................................................................22Windows keys and lock keys ..............................................24

Using built-in wireless connectivity (available on selected models)..................................................26

Connecting to a wireless network: .....................................26Using Bluetooth (available on selected models) .....................28

Connecting to Sending a file t

Using the HDMI oWhen connecti

Adjusting tAdjusting t

Using hybrid poweSwitching betw

Using QEye (availaUsing WebCam

Main screenCapturing sMonitoringVideo chat.

Using Magic-i Main featuAdjusting r

Using QShot..........Using the main

Capturing dUsing QShot inUsing QShot in

Using BenQ Surro

Using BIOS setup ......When and how to Navigating the BIO

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............................................................ 59.............................................................. 59.............................................................. 59

............................................................... 61

............................................................... 61.............................................................. 66

ntenance ............................................. 67............................................................... 67

............................................................. 67

............................................................. 68Online Service...................................... 68ional Warranty (ORW) online ............................................................... 68

............................................................. 69tion....................................................... 69ut the battery....................................... 69ut the AC adapter ............................... 70ut the modem ..................................... 70.............................................................. 70trical and Electronic Equipment by olds in the European Union. ............. 70

mity....................................................... 71Poland, Romania, Slovenia, Bulgaria, .............................................................. 72

Table of Contentsiv

Main menu ..........................................................................46Security menu .....................................................................47Boot menu...........................................................................47Exit menu ............................................................................47

Boot from LAN..........................................................................48

Recovering your system using QDataTrove ............................... 49Introduction to QDataTrove....................................................49How to launch QDataTrove .....................................................49Using QDataTrove in Windows Vista .....................................50

Backing up your system......................................................50Backing up your system into a single file ....................50Backing up your system into a disc..............................50Creating a restore point................................................51

Restoring your system.........................................................51Restoring your system to factory default settings .......51Restoring your system to your own backup system image .............................................................................51Restoring your system from a restore point................52Reinstalling bundled applications and drivers ............52

Creating recovery discs or Application and Driver DVD.....................................................................................52

Creating a Factory Recovery DVD...............................52Creating a User Recovery CD/DVD ............................53Creating an Application and Driver DVD ..................53

Protecting your Joybook from viruses and other security threats ........................................................................................54

Connecting to external display devices....................................... 55Connecting to a VGA display device........................................55

Installing additional memory...................................................... 56

FAQ and troubleshootingGeneral ........................Battery and power.......Connection.................System.........................Display.........................

Cleaning and battery maiBattery maintenance..Cleaning your Joybook

Service and support.........BenQ Joybook Global Joybook Overseas Regregistration .................

Appendix..........................General safety informaSafety information aboSafety information aboSafety information abo

Caution .................Disposal of Waste Elecusers in private househDeclaration of ConforSafety instructions for Latvia, and Croatia......

Page 5: s42 User Manual English Version

Overview 1

Information about how to connect your Joybook to external display devices.

al Information about how to add additional RAM memory.

Information about frequently asked questions and troubleshooting.

tery Information about cleaning and battery maintenance.

ort Joybook service and support information.

Important safety information.

OverviewAbout this bookThis book provides you the main information about various components in your Joybook and demonstrates how to use them. The following are the major chapters of this book.

Chapter title Description

Overview Introduction to this book.

Getting started Information about beginning to use your Joybook.

Touring your Joybook Introduction to the hardware components of your Joybook.

Getting started with Windows Vista

Basic information about Windows Vista.

Using your Joybook Basic and advanced information about operating your Joybook.

Using BIOS setup Information about how to use the BIOS setup utility.

Recovering your system using QDataTrove

Information about using system recovery tools.

Connecting to external display devices

Installing additionmemory

FAQ and troubleshooting

Cleaning and batmaintenance

Service and supp

Appendix

Page 6: s42 User Manual English Version

Overview2

TypographicsThe usage of notes, tips and warnings in this manual is specifically for different purposes, which are described as follows:

Icon/Symbol

Item Meaning

Warning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior.

Tip Useful information for completing a task.

Note Supplementary information.

< > or [ ] Keys on the keyboard; User Interface (UI) on the screen

Indicates a key on the keyboard, or the UI on the screen. Do not actually type the symbols together with the enclosed letters.

Page 7: s42 User Manual English Version

Getting started 3

ur Joybook ready

e battery pack

pside down and put it on a soft clean cloth. f the battery pack facing down, slide it ry compartment until it snaps into place y retainer B to the right as shown to lock the ace (2).

Battery retainer B

Getting startedDepending on the model of your Joybook, the appearance may be different from the illustrations shown in this manual.

Package contentsBefore using your Joybook for the first time, please check if you have all the items with you. For details about what should be included in the package, refer to the Product Specification label on the product carton. If any of the items are missing or appear damaged, contact your dealer immediately. Save the packaging in case you need to ship your Joybook for service.

Getting yofor use1. Installing th

Turn your Joybook uWith the label side ogently into the batte(1). Move the batterbattery pack into pl

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� Power systems and plug types may vary depending on your

arging, the battery indicator appears in ry is fully charged, the light goes off.

olors and meanings of the indicators, n page 17.

Joybook

ss lid that allows you to open the case

Getting started4

2. Connecting the powerThe battery pack is shipped with low charge from the factory. Connect to the power source and start to charge your battery. You can still use your Joybook while the battery is charging.

Connect the power cord to the power adapter.

Connect the power adapter to the power socket on your Joybook.

Connect the power cord to a wall outlet. The Joybook will automatically start charging the battery.

country/region.� When the battery is ch

amber. When the batte

� For details about the crefer to "Indicators" o

3. Opening your

Gently lift up the latchleeasily.

Page 9: s42 User Manual English Version

Getting started 5

4. Performing initial setup

Press the Power button to start up your Joybook, and then follow the on-screen instructions to complete the initial Windows Vista setup.

� Your Joybook S42 Series works best with Windows Vista® Home Basic, Windows Vista® Home Premium, Windows Vista® Business, or Windows Vista® Ultimate. Installing other operating systems that have not been tested is not recommended, and may not only void your warranty but also affect the functionality of your Joybook.

� The actual operating system that comes with your Joybook may vary. For details, refer to the Product Specification label on the product carton.

Page 10: s42 User Manual English Version

k (LAN) by connecting a network cable Joybook.

4 module or ExpressCard/54 module to bilities of your Joybook.

Getting started6

Expanding the capabilities of your Joybook

Connect an external display device (such as a monitor or projector) to the 15-pin D-sub video socket of your Joybook.

Connect a telephone line to the modem port of your Joybook and dial-up to the Internet or send a fax.

Access local area networto the LAN port of your

Insert an ExpressCard/3further expand the capa

Page 11: s42 User Manual English Version

Getting started 7

ne to the microphone socket to record

, radio, synthesizer, walkman, etc. to the o input sounds.

Use the optical drive to access data on various kinds of discs and enjoy movies or music.

Connect an earphone to the earphone socket to output sounds.

Connect a microphosounds.

Connect a Hi-Fi setaudio input socket t

Page 12: s42 User Manual English Version

ls to the USB port of your Joybook.

io or video device that has an HDMI MI-capable display device, projector, patible device.

MI output socket (version 1.3)" on page I output socket" on page 34.

Getting started8

Insert a Memory Stick, Memory Stick Pro, MMC, and SD memory card following the direction indicated on the card to exchange files.

Connect digital camcorders and high-speed storage equipment to this IEEE 1394 (FireWire) Port.

Connect USB periphera

Connect a separate audinterface, such as an HDA/V receiver, or any com

For details, refer to "HD12 and "Using the HDM

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Touring your Joybook 9

ponents

mera (QEye)pixel built-in camera (QEye) that to hold a video conference, capture record videos. For details, refer to e (available on selected models)" on

id Crystal Display) panel

quick access buttons

Joybook on or off. Surround to turn on or turn off SRS TruSurround Sound Manager with one touch.t to capture desktop images, still images s, and real-time images from QEye, uch. For details, refer to "Using QEye n selected models)" on page 38.

Touring your JoybookFront view

(1)

(2)

(3)

(4)

(5)

(3)

(6)

(7)(8)(9)(10)(11)

No. Front com

(1) Built-in caA 2.0 megaallows you images, or "Using QEypage 38.

(2) LCD (Liqu

(3) Speakers

(4) Keyboard

(5) Power and Power

Turns your BenQ

Allows youXT in your

QShoAllows youfrom moviewith one to(available o

Page 14: s42 User Manual English Version

Touring your Joybook10

(6) TouchpadRefer to "Using the touchpad" on page 20 for details.

(7) Audio input socketCan be used to connect to a Hi-Fi set, radio, synthesizer, walkman, etc.

(8) Microphone input socketCan be used to connect to a microphone for recording sounds.

This socket is for 3.5mm analog audio plugs. It accepts both mono and stereo plugs.

(9) Audio output socketCan be used to connect to an earphone/headset or external speaker for playing Joybook audio.

(10) Built-in microphoneReceives sounds and voices for recording.

(11) IndicatorsRefer to "Indicators" on page 17 for details.

Page 15: s42 User Manual English Version

Touring your Joybook 11

) (8) (9)

Left side view

(1) (2) (3) (4) (5) (6) (7

No. Left-side components

(1) 15-pin D-sub video socketFor connecting external display devices, such as monitors and projectors.

Page 16: s42 User Manual English Version

ort (RJ-11 connector)alog telephone line for use with the

.risk of fire, ensure that your phone quate capacity and approved for use l telecommunications supplier.y telecommunications modem port on lease be careful to avoid plugging a hone cable into the similar looking but N port adjacent.

al Area Network) port (RJ-45

k to connect to a 10/100/1000Mbps 000BASE-T network.l to avoid plugging a RJ-11 phone in the RJ-45 port. This will damage the look similar, but the RJ-45 connector is J-11 connector, and has more

ts peripherals such as mice, digital P3 players that use the USB 2.0

Touring your Joybook12

(2) HDMI output socket (version 1.3)HDMI (High-Definition Multimedia Interface) is the digital interface standard for connecting high-definition (HD) consumer electronics components, which enhances the quality of your HD experience.

With this HDMI output socket, you can connect a separate audio or video device that has an HDMI interface, such as an HDMI-capable display device, projector, A/V receiver, or any compatible device.� You need an HDMI cable (purchased separately) to

connect your Joybook to an HDMI-capable device. For details about the connection, refer to "Using the HDMI output socket" on page 34.

� HDMI version is specific to the device, not the cable being used. When connecting two devices together, versions are backwards compatible but only the lowest version will be able to be used.

Be aware that HDMI input must be HDCP-compliant to be displayed.

(3) IEEE 1394 (FireWire) portFor connecting high-speed peripherals, such as digital video cameras and other consumer electronics devices that use the IEEE 1394 (FireWire) interface.

(4) Modem pAccepts an aninternal modem� To reduce the

cable is of adewith your loca

� This is the onlthe Joybook. Pnarrow RJ-11 pwider RJ-45 LA

(5) LAN (Locconnector)Allows Joyboofast Ethernet 1Please be carefucable connectorLAN port. They wider than the Rconductors.

(6) USB porFor connectingcameras and Minterface.

Page 17: s42 User Manual English Version

Touring your Joybook 13

(7) Wireless connection switchUse this switch to activate/deactivate the wireless LAN (WLAN) and Bluetooth functions.� When you have slid the switch to the "ON" position,

you can press the <Fn> + <F12> hotkey combination to turn your WLAN/Bluetooth on or off.

� For details about using function hotkeys, refer to "Using the keyboard" on page 22.

� For details about using WLAN, refer to "Using built-in wireless connectivity (available on selected models)" on page 26.

� For details about using Bluetooth, refer to "Using Bluetooth (available on selected models)" on page 28.

(8) ExpressCard slotThis ExpressCard slot accepts two formats of the standard ExpressCard modules: ExpressCard/34 and ExpressCard/54. The ExpressCard/34 module is characterized by its 34 mm width, and the ExpressCard/54 module is characterized by its 54 mm width. You can use an ExpressCard to further expand the capabilities of your Joybook.

Insert an ExpressCard into the slot following the direction indicated on the card and complete related driver settings.

(9) Four-in-One memory card slotFor a Memory Stick, Memory Stick Pro, MMC, or SD memory card.

Page 18: s42 User Manual English Version

(1)

ombo/DVD Super-Multi drive selected models)optical drive varies by model, and the types depends on the optical drive that r Joybook.-functional optical module for CDs, VCDs and DVDs or burning or DVD+R/DVD-R/DVD+RW/DVD- (optional) discs. Discs can be d by pressing the small ejection rive.

Touring your Joybook14

Right side view

(2)(3)(5) (4)

No. Right-side components

(1) Power socketFor connecting AC power supply to power the Joybook and charge the battery.

(2) DVD/CD-RW C(available on The type of the support of disc comes with youSupports multireading musicCD-R/CD-RWRW/DVD-RAMinserted/ejectebutton on the d

Page 19: s42 User Manual English Version

Touring your Joybook 15

onents

ft Kensington lock slotach an anti-theft Kensington lock and s slot to help prevent possible theft.

holesting heat and keeping the computer at temperature.verheating, do not obstruct the vent. For not use the Joybook in bed where a inadvertently cover the vent and block the

(2) (1)

Rear view(3) Manual tray openingIf you wish to open the disc tray when your Joybook power is off, or it can't be opened using the ejection button, insert a pointed object (like an opened paper clip) into the tray ejection hole next to the ejection button to release the disc tray.

(4) Optical drive ejection buttonDiscs can be inserted/ejected by pressing this ejection button.

(5) USB portsFor connecting peripherals such as mice, digital cameras and MP3 players that use the USB 2.0 interface.

No. Rear comp

(1) Anti-theYou can attcable to thi

(2) VentilationFor dissipaan optimal To prevent oexample, doblanket mayairflow.

Page 20: s42 User Manual English Version

memory expansion slot coverr, you can find the memory slot of

e is also a MiniCard slot for using niCard.work card in the MiniCard form-factor ve been pre-installed on selected

cover, a small Phillips head screwdriver

mation about adding additional mit of maximum memory, or the types ed memory modules for your Joybook, ling additional memory" on page 56.

Touring your Joybook16

Bottom view

No. Bottom components

(1) Battery retainer ASecures the battery in place.

(2) Battery packSupplies power to Joybook when external power is not connected.

(3) Battery retainer BSecures the battery in place.

(1)(2)(3)

(4)(4)

(4) MiniCard andInside the coveJoybook. Theran optional Mi� A wireless net

design may hamodels.

� To remove the is required.

� For more informemory, the liof BenQ certifirefer to "Instal

Page 21: s42 User Manual English Version

Touring your Joybook 17

indicator system is on and the battery is in use, in blue. battery is charging, it lights up in

battery is fully charged, the light goes

lue indicates that the battery is running

mber indicates that the battery is ning, in which case you should contact rsonnel.

disk/optical drive activity indicatorblue when Joybook is accessing data in sk or optical drive.

ck indicator blue when the <Caps Lock> key is

ck indicator blue when the <Num Lk> key is

Indicators

No. Indicators

(1) Wireless network/Bluetooth indicator� When the wireless LAN is on, it lights up in blue.� When the Bluetooth is on, it lights up in amber.� When the wireless LAN and Bluetooth are both

on, it lights up in purple.

(2) System status indicator� When the system is on, it lights up in blue.� When the system is in Sleep mode, it lights up in

amber.� When the system is off or in Hibernation, the light

goes off.

(1) (2) (3) (4) (5) (6)

(3) Battery � When the

it lights up� When the

amber. � When the

off.� Flashing b

low.� Flashing a

malfunctioservice pe

(4) HardFlashes in the hard di

(5) Caps LoLights up inenabled.

(6) Num LoLights up inenabled.

Page 22: s42 User Manual English Version

istad events for system maintenance.

your Joybook

e Start menu power button puts . Therefore, if you wish to turn off the completely, click the Start menu, click ck button, and then click Shut Down.

stomize the function of the Start menu ing the steps below.

y meter icon ( or ) in the ted in the lower right corner of the ck Power Options.r plan screen, click Change plan settings an.ed power settings.tings tab, double-click Power buttons s category.

Getting started with Windows Vista18

Getting started with Windows VDepending on your purchased model, your Joybook may come pre-installed with the latest Microsoft operating system: Windows Vista® Home Basic, Windows Vista® Home Premium, Windows Vista® Business, or Windows Vista® Ultimate.

When you first set up your Joybook, you may want to find information about the following topics. Refer to the user manual that is supplied with your operating system, or search from Help and Support in the Start menu.

� How to set the system region settings, date, and time.

� How to set system administrator and user security logins and settings.

� How to install, setup and run anti-virus software.

� How to name the computer for network identification.

� How to connect to a local network wirelessly or by cable.

� How to connect to another computer over a network and share files.

� How to connect with a network or shared printer.

� How to connect to the Internet.

� How to register Windows and other packaged software.

� How to update Windows with the latest service packs and security patches.

� How to synchronize the system clock with an Internet time server.

� How to locate, download, and install latest system device drivers.

� How to setup schedule

Turning offproperlyBy Windows default, thyour Joybook into sleeppower of your Joybook the arrow next to the Lo

Alternatively, you can cupower button by follow

1. Right-click the batternotification area locadesktop, and then cli

2. On the Select a poweunder the selected pl

3. Click Change advanc4. On the Advanced set

and lid to expand thi

Page 23: s42 User Manual English Version

Getting started with Windows Vista 19

dows Mobility

enter is a convenient location where you our Joybook�s settings, such as brightness, us, and wireless network, etc.

obility Center, do one of the following:

l Panel, Mobile PC, and then click Windows

eter icon ( or ) in the notification lower right corner of the desktop, and then bility Center.

5. Then, double-click Start menu power button to expand this item.

6. To specify the action to take when you press the Start menu power button, click On battery or Plugged in, and then select the desired setting from the drop-down list.

The Start menu power button may look different according to your settings

Using WinCenterWindows Mobility Ccan quickly access yvolume, battery stat

To open Windows M

� Click Start, ControMobility Center.

� Click the battery marea located in theclick Windows Mo

Appearances Functions

Puts your Joybook into the Sleep or Hibernation mode.

Shuts down your Joybook.

Installs the Windows updates when available, and then shuts down your Joybook after the installation is complete.This form of power button is only available when you�ve set your Joybook to receive updates automatically.

Page 24: s42 User Manual English Version

an optional external mouse, press the d buttons, which provide the same click al mouse does.

lace your finger with slight pressure on e in the direction as desired.

il, or marker on the touchpad. Use only

eferences in Microsoft Windows Vista, anel, Hardware and Sound, and Mouse.

Function

Moves the pointer, selects or activates items on the screen.

Equivalent to the left button of an optional external mouse.

d Equivalent to the right button of an optional external mouse.

Using your Joybook20

Using your JoybookUsing the touchpad

The touchpad with its buttons is a pointing device that functions as an optional external mouse, which can perform navigation, scrolling and selection functions. The components of the touchpad are described as follows.

� To use the touchpad asleft and right touchpafunctions as an extern

� To move the pointer, pthe touchpad and mov

� Do not use a pen, pencyour fingertip.

� To set the touchpad prselect Start, Control P

No. Component

(1) Touchpad

(2) Left touchpadbutton

(3) Right touchpabutton

Page 25: s42 User Manual English Version

Using your Joybook 21

The touchpad is a pressure sensitive device that requires proper care to avoid damage.� Do not rest heavy objects on the touchpad or its buttons.� Do not scratch the touchpad with sharp-pointed objects or

your fingernails.

Function Left touchpad button

Right touchpad button

Touchpad

Select Click once. -- Tap once.

Execute Click twice quickly.

-- Tap twice quickly.

Drag Click once and hold the item, and then use your finger on the touchpad to drag.

-- Tap twice quickly and hold the item, and then move your finger on the touchpad to drag.

Display the context menu

-- Click once. --

Page 26: s42 User Manual English Version

To use the hotkeys, press and hold the ey.

urchase.

Using your Joybook22

Using the keyboardFunction hotkeysYou can use the function hotkeys to access commonly used functions or make quick settings. <Fn> (Function) key at the lower left corner of the keyboard, and then press the desired hotk

The appearance of the keyboard legend may vary depending on the country/region of your p

Page 27: s42 User Manual English Version

Using your Joybook 23

scription

creases volume.

reases volume.

itches between different hybrid power des. For details about hybrid power modes,

"Using hybrid power modes" on page 37.

itches between all 3 combinations of AN and Bluetooth on/off. The status is icated by the on-screen display.

WLAN and Bluetooth are available on ected models.

Before using <Fn> + <F12>, make sure you ve slid the "wireless connection switch" to "ON" position.

tivates or deactivates the scroll lock ction. When activated, the screen ves one line up or down when you ss the up or down arrow key (!, "). Scroll Lock does not work in all

grams.

pies a bitmap image of the current tire screen to your clipboard, which can inserted into documents as a reenshot, or pasted into a graphics ftware, such as Microsoft Paint.

Function hotkey Description Function hotkey De

<Fn> + <F1> Opens function hotkeys online help. <Fn> + <F8> De

<Fn> + <F2> Puts Joybook into sleep mode. <Fn> + <F9> Inc

<Fn> + <F3> Switches display between the screen and an external monitor/projector, or allows simultaneous display; switches between internal/external display.

<Fn> + <F10> Swmo

see

<Fn> + <F4> Decreases screen brightness. <Fn> + <F12> SwWLind

sel

hathe

<Fn> + <F5> Increases screen brightness. <Fn> + <Scr Lk> Acfunmopre

pro

<Fn> + <F6> Activates or deactivates the touchpad. <Fn> + <Prt Sc> Coenbescso

<Fn> + <F7> Activates or deactivates the speakers.

Page 28: s42 User Manual English Version

Using your Joybook24

Windows keys and lock keys

Page 29: s42 User Manual English Version

Using your Joybook 25

Description

Activates the Run dialogue box.

Activates or deactivates the numeric keypad integrated in the keyboard (indicated by the light gray shade in the illustration on the previous page).

Capitalizes all text entered.

Provides the same function as the right touchpad button, bringing up a contextual pop-up menu.

Function hotkey Description Function hotkey

Windows keyFunctionally equivalent to clicking the Start button on the Windows desktop.

+ R

+ TabPress and hold the Windows key, and then press Tab to switch between windows.

Num Lk

+ EOpens the Computer window for browsing disks and files.

Caps Lock

+ MMinimizes all windows. Application key

Shift + + MCancels minimization of all windows.

Page 30: s42 User Manual English Version

nnection switch" to the "ON"

12> hotkey combination a few times .

con in the notification area located

ner of the desktop to display a pop-up

nu, click Connect to a network.

Or

Using your Joybook26

Using built-in wireless connectivity (available on selected models)With the built-in wireless connectivity of your Joybook, you can access other wireless network enabled devices (such as Access Point network stations, Notebook computers, Personal Digital Assistants, or digital projectors) wirelessly without the constraints of network cables.

To connect with a Local Area Network (LAN) at home or in the office, you need the details of an access point, which serves as an air station to make transmission possible. Outdoors in places such as in coffee shops or library, you can inquire the service personnel about an account.

� Wireless LAN (WLAN) is available on selected models.� WLAN connectivity has limited range, depending upon the

equipment being used, the chosen frequency band, radio-wave interference, and the physical landscape (including building structure). Circumstances will vary depending upon your particular situation.

Connecting to a wireless network:1. Make sure that you are located within the wireless network

service area.

2. Slide the "wireless coposition.

3. Press the <Fn> + <Funtil WLAN is "ON"

4. Click on the WLAN i

at the lower right cormenu.

5. From the pop-up me

Page 31: s42 User Manual English Version

Using your Joybook 27

s for the Joybook to connect with a network. a Network) port (RJ-45 connector)" on page

t (RJ-11 connector)" on page 12.

6. Click Wireless in the Show list. A list of available wireless networks will be displayed.

7. Click a network and then click Connect. If security authentication is not required by the network you are using, there will be a successful message showing that you have connected to the network.

� To connect to some networks that require security authentication, you may have to undergo another authorization process and enter username and password. For details, please consult your network administrator.

� For further information, refer to Help and Support in Windows Vista.

� For data security, it is strongly recommended to connect to security-enabled wireless networks whenever possible.

� When travelling by air, please be sure to turn off wireless networking to avoid any possible risks to flight safety.

There are other waySee "LAN (Local Are12 and "Modem por

Page 32: s42 User Manual English Version

s)to activate the device's Bluetooth to its documentation.e range of connection between your tooth device is 10 meters.

etooth icon in the notification area ight corner of the desktop, and then Device to launch the wizard.

Using your Joybook28

Using Bluetooth (available on selected modelThe Bluetooth function allows you to get connected to various devices and services that support Bluetooth transmission. You can connect wirelessly without the need for data cables when printing documents, synchronizing your Personal Information Management (PIM) data with your Personal Digital Assistant (PDA) or another Personal Computer (PC), mobile phone or even sharing a network connection.

Bluetooth is available on selected models.

Connecting to a Bluetooth device1. Slide the "wireless connection switch" to the "ON"

position.

2. Press the <Fn> + <F12> hotkey combination a few times until Bluetooth is "ON".

3. Turn on the power of your Bluetooth device and activate its Bluetooth function. You also need to make your Bluetooth device "Discoverable".

� For details about how function, please refer

� The maximum effectivJoybook and the Blue

4. Right-click on the Blulocated at the lower rclick Add a Bluetooth

Or

Page 33: s42 User Manual English Version

Using your Joybook 29

Windows is searching for available s.

5. If your Bluetooth device is already turned on and discoverable, place a check mark in the My device is set up and ready to be found checkbox, and then click Next.

6. Please wait whileBluetooth device

Page 34: s42 User Manual English Version

tation that came with your Bluetooth f there is a pre-defined passkey. If not, e a passkey for me.

Using your Joybook30

7. Select the Bluetooth device that you want to add, and then click Next.

8. Refer to the documendevice to determine iyou can select Choos

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Using your Joybook 31

vice is now connected to your Joybook. mplete.

9. Windows will generate a passkey. When you are prompted to enter a passkey on your Bluetooth device, follow the on-screen instructions to enter the passkey.

10.The Bluetooth deClick Finish to co

Page 36: s42 User Manual English Version

t the location to which you want to send k Next to continue.

Using your Joybook32

Sending a file to a Bluetooth deviceIf your Bluetooth device is capable of sending and receiving data, such as a mobile handset, you can use the Bluetooth connectivity to transfer data wirelessly between your Bluetooth device and Joybook.

1. After your Joybook is connected to a Bluetooth device, right-

click the Bluetooth icon in the notification area to

display the pop-up box, and then select Send a File.

2. Click Browse to selecthe file, and then clic

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Using your Joybook 33

mplete.

above is specifically for connecting to a onnect to other types of Bluetooth devices, elp for details.

3. The file will be sent to the location you specified. 4. Click Finish to co

The example shownmobile handset. To crefer to the on-line H

Page 38: s42 User Manual English Version

oybook to an HDMI-capable LCD TV e will be displayed on your Joybook and simultaneously.

etween your Joybook and the ess the <Fn> + <F3> hotkey

t on your connected device does not ditional cabling is required. For t the sound by connecting an audio socket on your device and the audio oybook.

Using your Joybook34

Using the HDMI output socketHDMI supports uncompressed video data transmission between compatible devices. With the HDMI output socket on your Joybook, you can connect a separate audio or video device that has an HDMI interface, such as an HDMI-capable display device, projector, A/V receiver, or any compatible device.

To make the connection, you need to purchase an HDMI cable separately, available in most electronics stores.To connect an audio or video device that has an HDMI interface to the HDMI output socket on your Joybook:

1. Plug one end of an HDMI cable to the HDMI output socket on your Joybook.

2. Connect the other end of the HDMI cable to the HDMI input socket on your audio or video device.

Also refer to the documentation that came with your device for instructions.

3. If you connect your Jor projector, the imagthe connected device

To switch the image bconnected device, prcombination.

If the HDMI input sockesupport audio input, adexample, you can outpucable to the audio inputoutput socket on your J

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Using your Joybook 35

tings, and then select Advanced Settings....

When connecting to an HDMI-capable LCD TVAdjusting the audio output:When you have connected your Joybook to an HDMI-capable LCD TV with an HDMI cable, the sound will be output to your TV automatically after your confirmation.

If you disconnect the HDMI-capable LCD TV from your Joybook, the sound output will be switched back to the Joybook.

Adjusting the video output:The screen resolution of your Joybook may not be supported on your connected HDMI-capable LCD TV. Therefore, you may encounter situations like a blank or flickering screen. To fix the problem, refer to the documentation that came with your TV, or try to adjust the screen refresh rate of your Joybook by following the steps below.

1. Right-click on the desktop, and then select Personalize.

2. Click Display Set

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Using your Joybook36

3. Under the Monitor tab, try to adjust to an applicable screen refresh rate, and then click OK.

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Using your Joybook 37

Using hybrid power modesYour Joybook comes with a hybrid power technology that helps accommodate the power consumption and the graphics performance. Usually when you have both an integrated and a stand-alone discrete graphics processing units (GPU) installed on your Joybook, and you want to run the discrete graphics card to achieve better graphics performance, it consumes more power compared to the integrated GPU. With the hybrid power technology, you can manage the power consumption efficiently while switching between multiple graphics processing units.

Switching between different hybrid power modesPress the <Fn> + <F10> hotkey combination to switch between 2 hybrid power modes:

� Increase Performance: This option powers on the discrete GPU to achieve better graphics performance.

� Save Power: Under this mode, only the integrated GPU is displayed and used.

For details about hybrid power function, right-click and select How do I set the graphics mode to open the Help file.

� When you switch to a hybrid power mode using the <Fn> + <F10> hotkey combination, the screen may black out temporarily for a few seconds.

� Some external connections (e.g. HDMI-capable display devices) may turn on the discrete GPU and switches to the Increase Performance mode. Disconnect the external display(s) if you want to stay in Save Power mode.

� The hybrid power modes work together with the Windows Vista power plans. If the power mode you want to switch to manually is inconsistent with the current Windows power

plan, you will be notified by the or icons in the notification area. For details about the icons, refer to the Help file.

� If you want to customize the default hybrid power setting, please refer to the Help file.

� Some running applications on your Joybook may keep you from switching between hybrid power modes, and you will see

or in the notification area depending on the current situation. You need to quit these running applications in order to switch hybrid power modes successfully. To find out the

applications to quit, click or , and select the hybrid power mode you wish to switch to from the pop-out message box, and then refer to the list of applications.

Increase Performance

Save Power

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module contains the following icons

ame Description

ome Returns to the Home screen to select other modules.

Shows the current module. To switch to another module, click the arrow to display a drop-down menu.

-mail Attaches the selected files to an e-mail.

lide Show Runs a slide show of the selected images.

rint Prints the selected images.

Using your Joybook38

Using QEye (available on selected models)Depending on your purchased model, your Joybook may come with a 2.0 megapixel built-in camera (QEye) on the inside top of the lid, above the screen. With QEye, you can capture images, record videos, and also hold a video conference.

Using WebCam Companion 2'WebCam Companion 2' features four modules below that helps you get the most out of your webcam.

� Capture: allows you to capture still images and record videos from the webcam.

� Monitor: detects any movement that is visible to the webcam and records it automatically.

� Edit: allows you to browse and edit previously captured images or recorded videos.

� Chat: gives you quick access to a variety of instant messaging programs that support video chat.

Main screenThe Main screen in anyand menus.

Icon N

H

E

S

P

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Using your Joybook 39

images or recording videos Companion 2' by clicking Start, All

cSoft WebCam Companion 2 folder, and m Companion 2. Capture module from the Home screen.review screen, you can do the following

ptures still images from the webcam.

ures multiple images in quick succession. r of images to be captured in each burst can in Settings.

eo: begins capturing video from your

and video files are saved in the WebCam er Documents.

lution is set to 640 x 480 by default. To , click Settings.e captured images in the thumbnails area.on, refer to Help topics in WebCam licking the Help menu and selecting r pressing the <F1> key.

ects picture clarity and light level, and the lity.

Capturing still 1. Launch 'WebCam

Programs, the Arthen click WebCa

2. Click to select the3. On the Capture p

tasks.� Capture: ca

� Burst: captThe numbebe defined

� Record Vidwebcam.

By default, imageMedia folder und

� The snapshot resochange the setting

� You can preview th� For more informati

Companion 2, by cApplication Help, o

The background affresultant image qua

Settings Adjusts the capture settings, such as file format, resolution, audio devices, video devices, etc.

WebCam Settings

Views and modifies your webcam�s settings and properties.

Full Screen Displays the current video or live preview in full screen. To exit, press the <Esc> key or click the Close button.

Disconnect Disconnects the webcam.

Connect Connects the webcam.

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his feature can detect and place focus on

ely recognize and track the human face screen. To activate this feature, click the x.

e provides Pan and Zoom functions.

re provides entertaining video effects.

each effect category to view all effects, ne you want to apply.

ure adds a picture frame to the face on

row next to each frame category to view ghlight the one you want to apply.

ure highlights the theme you want to

moves, the program will automatically order to fit your face.

ature makes your video look brighter.

automatically adjusts image quality.

es Brightness and Contrast values to the .

ure allows you to select an avatar. The

ovement you make while you chat

Using your Joybook40

MonitoringThe Monitor module detects any movement that is visible to the webcam and records it automatically. An e-mail or text message alert will be sent at the same time. You can even have the snapshots uploaded to an FTP site automatically.

1. Launch 'WebCam Companion 2'.2. Click to select the Monitor module from the Home screen.3. On the Monitor screen, click Monitor Settings to view and

modify your settings first.4. When you are finished with the settings, click Start Monitor

to begin monitoring. When movement is detected, recording begins automatically.

5. Click Stop Monitor when you want to stop monitoring.6. Click Record Video under the Capture tab.

By default, video files are saved in the WebCam Media folder under Documents.

The recorded video logs will be stored in Log Albums.

Video chatTo chat online, click to select the Chat module from the Home screen, and then install a free instant messaging program provided. Follow the on-screen instructions to complete the installation.

Using Magic-i Visual Effects'Magic-i Visual Effects' automatically launches with the "Capture" and "Chat" modules of 'WebCam Companion 2'. You can use 'WebCam Companion 2' with 'Magic-i Visual Effects' to enhance the capture and video chat experience. Use a rich set of effect templates to make images and video chat fun and entertaining.

Main features

� Face Tracking : T

the face, which effectivas it moves around theFace Tracking checkbo

� PTZ : This featur

� Effect : This featu

Click the arrow next toand then click on the o

� Frame : This feat

the screen. Click the arall frames, and then hi

� Theme : This feat

apply. When your facedetect and resize the b

� Enhance : This fe

� Auto Enhance:

� Default: resumdefault settings

� Avatar : This feat

avatar follows every monline.

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Using your Joybook 41

ation launched. Image files are saved in the nd video files are saved in the WMV file ved to a QShot folder on the desktop by , refer to "Using the main features of QShot" apturing desktop images" on page 43.

ill image from the built-in camera (QEye), if plication, WebCam Companion, is installed ot will change the settings of 'WebCam ect the captured files to a default QShot op. You can still see the captured files on the m Companion' after capturing. For details,

hot in WebCam Companion" on page 43.

ill image if the pre-defined application, VD, is installed and activated. QShot will of PowerDVD to direct the captured files to lder on the desktop. For details, refer to yberLink PowerDVD" on page 43.

tore captured files to the default QShot p, you can create a new folder to store fer to "Capture to:" on page 42.

in features of QShot

icon in the notification area, and then a p up. You can adjust the settings in the

g the QShot button .

ou to capture screen images.

you to record desktop activities to a udio/Video (WMV) file.

ut: QShot allows zoom in and zoom out recording video. Press the <!> key to zoom

Adjusting resolutionWhen the CPU performance is low, the message below may appear on the screen.

To make 'Magic-i Visual Effects' run correctly, please change the default resolution "640 x 480 (VGA)" to a lower one. You can select "352 x 288 (CIF)", "320 x 240 (QVGA)", "176 x 144 (QCIF)", or "160 x 120 (SQVGA)".

Using QShotQShot is a stand-alone Windows application bundled in your

Joybook. By pressing the QShot button , you can capture a screen in single still image/serial images, or record a video of your screen.

QShot implements screen capturing by three ways listed below.

With the QShot button on your Joybook, you can:

� Capture a single still image, a series of still images, or a video stream from your target window or region, if there is not any

pre-defined applicJPEG file format, aformat. Files are sadefault. For detailson page 41 and "C

� Capture a single stthe pre-defined apand activated. QShCompanion' to dirfolder on the desktbrowser of 'WebCarefer to "Using QS

� Capture a single stCyberLink PowerDchange the settingsa default QShot fo"Using QShot in C

If you prefer not to sfolder on the desktothem. For details, re

Using the ma

Right-click the QShot menu will po

menu before pressin

� Snapshot: allows y

� Camcorder: allowsWindows Media A

� Zoom In/Ofeatures in

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r captured image/video files in high

your captured image/video files in y.

r captured image/video files in low

increases the file size.

ures a single screenshot.

ots: captures three continuous shots.

n enumerate all available audio capture and list them on this menu. You can

ou want to get the audio from.

ilable, the recorded video contains no

en "Auto Foreground" is enable, QShot window to the top before capturing

works when "Target On" is set to

es the current cursor on the captured

splays several animations for hint when You can turn them on/off from the

s an animation icon in the notification

lays an animation around the target.

Using your Joybook42

in the camera and press the <"> key to zoom out the camera.

� Stop Recording: Press the QShot button again or press the <ESC> key to stop recording.

� Target On:

� Desktop: captures the entire desktop.

� Window: selects a window, such as a browser window or dialog box that you want to capture.

� Region: The mouse cursor changes to a crosshair

pointer when the QShot button is pressed. This allows you to outline the region/area of the window to be captured.

� Free Region: The mouse cursor changes to a crosshair

pointer when the QShot button is pressed. This allows you to outline the region/area of the window to be captured. The rectangle can be moved along with the cursor during recording.

The "Free Region" option is only available in the Camcorder mode.� Capture to:

� Clipboard: sends the capture to the clipboard for pasting in a graphics software.

� File: saves the capture as a file.

� Set Folder: opens a folder selection dialog box to choose where you want to store the captured files.

� Browse Folder: opens a file explorer to browse the saved files.

� Quality:

� High: saves youquality.

� Medium: savesmedium qualit

� Low: saves youquality.

A higher quality setting� Capture Mode:

� One Shot: capt

� Continuous Sh

� Sound Input: QShot cadevices on your systemchoose which device y

If no audio device is avasound.� Auto Foreground: Wh

will bring the selectedimage or video.

"Auto Foreground" only"Window".� Include Cursor: includ

image or video.

� Appearance: QShot dithe action is activated.options below.

� Tray Icon: playarea.

� Target Frame: p

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Using your Joybook 43

Link PowerDVD' is the active window.

button.ge file will be saved to the QShot folder.

es are saved in the BMP file format.tured image depends on the window size.pport screen overlay capture capability.

� Shutter Effect: plays an animation on the bottom right corner of the screen.

� Shutter Sound: plays a shutter sound once you activate the capturing.

Capturing desktop images1. Place your cursor on the desktop.

2. Press the QShot button.3. The captured image file will be saved to the QShot folder.Captured image files are saved in the JPEG file format.

Using QShot in WebCam Companion1. Launch 'WebCam Companion'.2. Make sure 'WebCam Companion' is the active window.

3. Press the QShot button.4. The captured image file will be saved to the QShot folder.

Captured image files are saved in the file format specified in 'WebCam Companion'. To change the file format, follow the steps below:

a. In 'WebCam Companion', click Settings under the Preferences menu. A Capture Settings screen will appear.

b. Under Image format, select the file format you want to use from the drop-down menu.

c. Click OK.

Captured image files can be saved in the BMP or JPEG file formats depending on your settings.

Using QShot in CyberLink PowerDVD1. Load a DVD/VCD movie into your optical drive and launch

'CyberLink PowerDVD' to play the movie.

2. Make sure 'Cyber

3. Press the QShot 4. The captured ima� Captured image fil� The size of the cap� QShot does not su

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Using your Joybook44

Using BenQ SurroundBenQ Surround is a quick access button on your Joybook that allows you to turn on or turn off SRS TruSurround XT in your Sound Manager with one touch.

The icon is displayed in the notification area if SRS

technology is enabled; and is displayed if the it is disabled.

To adjust the advanced settings, double-click the icon in the notification area of your desktop, click the Speakers tab, and then click the SRS tab.

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Using BIOS setup 45

ogram may have been updated after the manual.elect in your operating system might ttings in BIOS setup.press the <F2> key immediately when the n the screen during system startup. The

e screen for only a few seconds, so you must t the time. The BIOS setup main screen will

Using BIOS setupBIOS (Basic Input/Output System) is a layer of software, called firmware, that translates instructions from other layers of software into instructions that Joybook hardware can understand. The BIOS settings are needed by Joybook to identify the types of installed devices and establish special features.

BIOS settings are specific to your Joybook hardware. Do NOT change existing BIOS settings unless you are sure they need to be changed, and are aware of the consequences. Any incorrect BIOS settings may degrade the performance, operation and functionality of your Joybook.For latest BIOS updates, visit http://Support.BenQ.com.

When and how to use BIOS setupYou need to use BIOS setup when:

� You see an error message on the screen requesting you to run BIOS setup.

� You want to restore the factory default settings.

� You want to modify some specific settings according to the hardware.

� You want to modify some specific settings to optimize system performance.

� The BIOS setup screen shown in this chapter is for your reference only. The actual items or settings on your Joybook may differ.

� The BIOS setup prpublication of this

� The settings you soverride similar se

To run BIOS setup, BenQ logo appears ologo shows up on thpress the <F2> key aappear as follows.

Page 50: s42 User Manual English Version

s the basic configuration settings of the system information, such as the BIOS peed, and the system memory, etc.

u to set the time of the system. Type in ss <Enter>, <Tab> or <Shift> + <Tab> e.

u to set the date of the system. Type in ss <Enter>, <Tab> or <Shift> + <Tab> e.

e I/O (Input/Output) configuration for advanced users. There are 3 items

ic Screen: This item controls the display uring system boot.

BenQ logo will be displayed during

� Displays the sub-menu when an item with the arrow !sign is selected.

� Opens or closes the option window when an item is selected.

Jumps from one item to another.

� Exits BIOS setup.� Returns to the previous menu if

in a sub-menu.� Closes the options window if one

is open.

Using BIOS setup46

The BIOS setup screen can be divided into four areas:

� On the top line is the menu bar containing the titles of available menus. Each menu title contains a specific menu.

� The center left column of the menu contains information regarding the current settings of the system. If you open a pull-down menu and select an item that provides multiple options, the left column will display a submenu where you can make further selections.

� The right column of the menu contains Help information about the current menu selected. When a menu item is highlighted, more detailed information is given.

� The bottom lines of the menu provide keyboard instructions for moving around and making selections.

Navigating the BIOS setup screenKeyboard information can be found at the bottom of the screen. A brief description of keyboard usage is listed below:

Main menuThe Main menu containsystem and shows someversion, CPU type and s

� System Time: allows yothe value and then preto change the next valu

� System Date: allows yothe value and then preto change the next valu

� Advanced: contains thsettings of the system included as follows.

a. Boot Diagnostof BenQ logo d

� When enabled,system boot.

Key Function

Left and right arrow keys (, $)

Selects a menu title.

Up and down arrow keys (!, ")

Selects an item or option.

Enter

Tab

Esc

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Using BIOS setup 47

This item determines if a password will be ystem boot. When this item is enabled, the required to boot the computer.

ssword and Set User Password are both set, one of them during the password prompt. es in BIOS setup, enter Supervisor

tains the boot configuration settings of the ices will be displayed under Boot Sequence.

select a device, and then press <F6> to > to move it down.

vice manually, press the <F9> key when the s on the screen during system startup. The pear. Use the up and down arrow keys (!, device, and then press <Enter> to confirm.

lays ways of exiting BIOS setup. After ettings, you must save and exit so that the e effect.

es: saves the changes you have made and fter finishing with your settings, you must

at the new settings can take effect.

anges: exits BIOS setup without saving the ade.

ts: loads factory default values for all the

ancels all changes since last save, without tup utility.

� When disabled, diagnostic texts will be displayed during system boot.

b. Legacy USB Support: This item allows the support of legacy USB devices during system boot and under DOS.

c. Legacy OS Boot: This item determines the support of legacy OS versions or Extended Firmware Interface (EFI) during system boot.

d. SATA Mode Selection: This item determines the support of AHCI (for better performance) or IDE features during system boot.

If you are not familiar with the items in Advanced configuration menu, you are advised to keep the default.

Security menuThe Security menu contains the security settings, which safeguard your system against unauthorized use.

Do NOT set the BIOS security password without having memorized it or written it down and stored it with your Joybook warranty documentation. Should you happen to forget or mislay the password once set, you will be greatly inconvenienced in gaining subsequent access to your Joybook.� Set Supervisor Password: This set of password controls access

to the whole BIOS setup menu. It must be set before User Password can be set. When typing the password, first make sure that Num Lock is off, and then type your password in the entry fields and press <Enter>. Confirm your password by typing it again and pressing <Enter>.

� Set User Password: This set of password controls access to part of the BIOS setup menu.

� Password on boot:prompted during spassword is always

If Set Supervisor Payou can enter eitherTo have full privilegPassword.

Boot menuThe Boot menu consystem. A list of dev

� Use <!> or <"> tomove it up or <F5

� To select a boot deBenQ logo appearBoot Menu will ap") to select a boot

Exit menuThe Exit menu dispfinished with your snew settings can tak

� Exit Saving Changexits BIOS setup. Asave and exit so th

� Exit Discarding Chchanges you have m

� Load Setup Defaulitems.

� Discard Changes: cexiting the BIOS se

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Using BIOS setup48

� Save Changes: saves changes without exiting the BIOS setup utility.

It is recommended that you go into BIOS to load setup defaults, whenever you have installed new hardware components.

Boot from LANDuring system startup, pressing <F12> will activate Boot from LAN feature, enabling your Joybook to boot from an OS image via the network.

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overing your system using QDataTrove 49

DataTrove a data destructive process. It is strongly ack up all important data and applications the operation.tem is connected to AC Power before using

unch QDataTroveataTrove either from Windows ronment (Windows PE) or Windows Vista.

ve from Windows PE only allows you to ions of QDataTrove. To utilize the full taTrove, launch this application from ad.ove from Windows PE:k.

artup, press the <Alt> + <F10> keys when + F10 to enter QDataTrove 3..." on the the screen.DataTrove, click the Back up or Restore

he desired operation.ove from Windows Vista:k and boot into Windows Vista.ograms, and then find the BenQ and

ers. In the QDataTrove folder, click unch the application.ntrol" window may pop up asking whether taTrove, you need to click "Allow" in order

Rec

Recovering your system using QIntroduction to QDataTroveYour Joybook may come pre-installed with QDataTrove depending on your purchased model. QDataTrove is an application that allows you to back up your system, restore your system, or burn system image and bundled applications/drivers into discs. In QDataTrove, the following three functional modules are available:

� Back up: This function allows you to back up your system drive into a single image file, back up your system drive into discs, or manually create a restore point. For details, refer to "Backing up your system" on page 50.

� Restore: This function helps you recover your system with factory default system image or your own backup system image, when the system is abnormal or damaged. It also allows you to restore your system from a restore point, or reinstall bundled applications and drivers. For details, refer to "Restoring your system" on page 51.

� Create Discs: This function allows you to create recovery discs from factory default system image or your own backup system image. It also allows you to back up all bundled applications and drivers into a disc. For details, refer to "Creating recovery discs or Application and Driver DVD" on page 52.

� QDataTrove is not intended for backing up personal files, so it cannot help you recover a personal file that has been damaged or deleted. You should regularly back up your personal files and important data using a backup program.

� System recovery isrecommended to bprior to performing

� Make sure your sysQDataTrove.

How to laYou can launch QDPreinstallation Envi

Launching QDataTroaccess partial functfunctionality of QDaWindows Vista insteLaunching QDataTr1. Start your Joyboo2. During system st

you see "Press Altupper left part of

3. After launching Qtabs to perform t

Launching QDataTr1. Start your Joyboo2. Click Start, All Pr

QDataTrove foldQDataTrove to la

A "User Account Coyou want to run QDato proceed.

Page 54: s42 User Manual English Version

age appears. To proceed with the

on-screen instructions to complete the

ystem into a disc to back up your system drive (C: drive)

akes an exact copy of your entire including the operating system, installed stry settings, etc. To perform the ps below:

the Back up tab.

n to select System Drive Backup -

age appears. Click Yes to restart your nter Windows PE automatically to make ge., the system will boot into Windows Create User Recovery CD/DVD

he screen.pe from the Disc Category drop-down

oceed.

D) and ability (reading/recording) of the depending on your purchased model.f discs may vary depending on the size

on-screen instructions to complete the

Recovering your system using QDataTrove50

3. After launching QDataTrove, click the Back up, Restore, or Create Disc tabs to perform the desired operation.

Using QDataTrove in Windows VistaBacking up your system� Make sure your system is connected to AC Power before

performing the operation.� A backup file will occupy a large amount of disk space, so

make sure there is sufficient free space first. The amount of required space depends on the amount of used space on the C: drive.

Backing up your system into a single fileQDataTrove allows you to back up your system drive (C: drive) into a single image file, by saving it as a Windows Imaging Format (WIM) file. It makes an exact copy of your entire system drive (C: drive), including the operating system, installed software programs, registry settings, etc. To perform the operation, follow the steps below:

� By default, backup files will be placed under "D:\BenQ User\System Drive", so make sure your D: drive has sufficient free space.

1. In QDataTrove, click the Back up tab.

2. Click the button to select System Drive Backup -

Backup to File.3. A Save As window pops up. Use the default file name or

specify a preferred file name, and then click Save to create a system backup file.

4. A confirmation messoperation, click Yes.

5. Follow the remainingoperation.

Backing up your sQDataTrove allows youinto CD/DVD discs. It msystem drive (C: drive), software programs, regioperation, follow the ste

1. In QDataTrove, click

2. Click the butto

Backup to Disc.3. A confirmation mess

Joybook, and it will ea system backup ima

4. After backup finishesVista automatically. Awindow appears on t

a. Select a disc tymenu.

b. Click OK to pr

� The disc types (CD/DVoptical drive may vary

� The required number oof your system image.

5. Follow the remainingoperation.

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overing your system using QDataTrove 51

system to factory default settingsou to restore your system drive (C: drive) to

onfiguration.

lick the Restore tab.

utton to select Full System Restore - Factory

ng whether you wish to adjust the size of ears.

, all programs you installed or data you C: drive and the D: drive will be erased.all programs you installed or data you saved l be erased. However, data on the D: drive .

ning on-screen instructions to complete the

system to your own backup

ou to restore your system drive (C: drive) to your own backup system image.

ration, a backup system image file is about making your own backup system king up your system into a single file" on up your system into a disc" on page 50.lick the Restore tab.

utton to select Full System Restore - Backup

x appears. Browse to select a backup system lick Open.

Rec

Creating a restore pointRestore Points are the earlier states of your Joybook's system drive created by System Protection featured in Windows Vista System Restore. By default, restore points are created at specific intervals and before significant system events, such as before installing a new software.

Should your system become unstable or encounter unexpected loss of data, you can then try to restore your system drive to its previous state from a list of restore points.

For more information about System Protection, refer to Help and Support in Windows Vista.QDataTrove allows you to access Backup and Restore Center in Windows Vista, and manually create a restore point whenever needed. To perform the operation, follow the steps below:

1. In QDataTrove, click the Back up tab.

2. Click the button to select Create a Restore Point.

3. To create a restore point manually, click the button and follow the remaining on-screen instructions to add a new restore point.

Restoring your systemThe Restore feature helps to bring your Joybook back to its factory default settings or to an earlier state. In order to restore, you need to back up your system drive, or create a restore point first.

Should your system become unstable or damaged, try to recover your system with the restore solutions provided in this functional module.

Restoring your QDataTrove allows ythe factory default c

1. In QDataTrove, c

2. Click the b

default settings.3. A dialog box aski

disk partition app� If you select "Yes"

saved on both the� If you select "No",

on the C: drive wilwill not be affected

4. Follow the remaioperation.

Restoring your system imageQDataTrove allows ya previous state with

To perform this operequired. For detailsimage, refer to "Bacpage 50 or "Backing1. In QDataTrove, c

2. Click the b

Image.3. A Open dialog bo

image, and then c

Page 56: s42 User Manual English Version

on-screen instructions to complete the

ry discs or Application

ur Joybook must come with a CD/DVD es not come with a CD/DVD burner, use

instead if you wish to create discs. to create the following important discs

ry DVD

CD/DVD

r DVD

s to restore your system and reinstall the d software programs that came with recovery discs and the Application and ing QDataTrove into the optical drive of w the on-screen instructions.

Recovery DVDe to create a recovery disc that includes

age, and a disc that includes that are bundled with your Joybook.

n to select Create Factory Recovery

nded to create Factory Recovery DVD Joybook is ready for use.

Recovering your system using QDataTrove52

4. A confirmation message appears. To proceed with the operation, click Yes.

5. Follow the remaining on-screen instructions to complete the operation.

Restoring your system from a restore pointQDataTrove allows you to restore your system drive (C: drive) to previous states by restoring from a list of restore points (if available).

To perform this operation, a restore point is required. For details about manually creating a restore point, refer to "Creating a restore point" on page 51.

1. Click the button to select Restore from a Restore Point.

2. A System Restore wizard then appears on the screen. Follow the step-by-step on-screen instructions to complete system restore.

For more information about System Restore, refer to Help and Support in Windows Vista.

Reinstalling bundled applications and driversQDataTrove allows you to reinstall the applications and drivers that are bundled with the Joybook you purchase.

1. Click the button to select Reinstall AP and Driver.

2. You can perform the following tasks on the main screen that appears.

� To install drivers, click Install Joybook Driver.

� To install applications, click Install Joybook Application.

� To view information about the applications and drivers that are bundled with your Joybook, click View Software List.

3. Follow the remainingoperation.

Creating recoveand Driver DVDTo use this function, yoburner. If your model doan external DVD burnerQDataTrove allows youfor your system:

� Recovery discs:

� Factory Recove

� User Recovery

� Application and Drive

If you intend to use discbundled applications anyour Joybook, insert theDrivers DVD created usyour Joybook, and follo

Creating a FactoryYou can use QDataTrovfactory default system imapplications and drivers

1. Click the butto

DVD.

Important:It is strongly recommeimmediately once your

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overing your system using QDataTrove 53

process starts. A Create User Recovery CD/pears on the screen and displays the current

burning process cannot be interrupted

g finishes (the progress bar shows 100% k the close (cross) button at the top right dow to proceed.en Yes to leave the application.afe place for future use.

plication and Driver DVDrove to create a disc that includes vers that are bundled with your Joybook.

utton to select Create Application and

from the Disc Category drop-down menu. eed.c when prompted to do so, and then click

red burning speed, and then click OK. process starts. A Create Application and dow appears on the screen and displays the

burning process cannot be interrupted

g finishes (the progress bar shows 100% k the close (cross) button at the top right dow to proceed.en Yes to leave the application.afe place for future use.

Rec

2. Select a disc type from the Disc Category drop-down menu. Click OK to proceed.

3. Insert a blank disc when prompted to do so, and then click Yes.

4. Select your preferred burning speed, and then click OK.5. The disc burning process starts. A Create Factory Recovery

DVD window appears on the screen and displays the current status.

Please note that the burning process cannot be interrupted once started.6. Continue to create a factory default Application and Driver

DVD. Repeat Step 2 to Step 6 to complete the disc burning process.

7. After disc burning finishes (the progress bar shows 100% completion), click the close (cross) button at the top right corner of the window to proceed.

8. Click Exit and then Yes to leave the application. Store the discs in a safe place for future use.

Creating a User Recovery CD/DVDYou can use QDataTrove to create recovery discs that include your own backup system image file.

1. Click the button to select Create User Recovery CD/

DVD.2. Select a disc type from the Disc Category drop-down menu,

and then select the source of your system image file in Source Image. Click OK to proceed.

3. Insert a blank disc when prompted to do so, and then click Yes.

4. Select your preferred burning speed, and then click OK.

5. The disc burningDVD window apstatus.

Please note that theonce started.6. After disc burnin

completion), cliccorner of the win

7. Click Exit and thStore the discs in a s

Creating an ApYou can use QDataTapplications and dri

1. Click the b

Driver DVD.2. Select a disc type

Click OK to proc3. Insert a blank dis

Yes.4. Select your prefer5. The disc burning

Driver DVD wincurrent status.

Please note that theonce started.6. After disc burnin

completion), cliccorner of the win

7. Click Exit and thStore the discs in a s

Page 58: s42 User Manual English Version

For more information about how to use QDataTrove, refer to the

Recovering your system using QDataTrove54

online help.

Protecting your Joybook from viruses and other security threatsYour Joybook may come pre-installed with an anti-virus software, which can help you avoid unexpected destruction of your precious data in the Joybook and keeps your privacy against any unauthorized access from other computers.

The anti-virus software protects your computer against Internet threats, such as viruses, Spyware, hackers, and spam. In addition, you can secure your personal information, block unwanted web sites, and check e-mail for viruses.

However, we would still recommend that you back up your data regularly on CDs, DVDs, or other external storage device, since the anti-virus software may not be able to intercept all existing and new viruses, which may lead to destruction of all or some of your data in the Joybook.

For more information about how to use the anti-virus software installed, refer to the online help that comes with the software.Furthermore, it is also recommended to set Windows to automatically install important updates for your Joybook. Important updates can bring you significant benefits, such as improved security and reliability.

For more information about how to use Windows Update, refer to Help and Support in Windows Vista.

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Connecting to external display devices 55

Connecting to external display devicesConnecting to a VGA display deviceYou can output Joybook's video signal to an external display device, such as a projector or monitor. Once the VGA cable is connected properly, simultaneous display will be available on your Joybook and the external display device automatically.

Pressing the <Fn> + <F3> hotkey combination allows you to switch between Joybook's own screen and the external display device, or use simultaneous display.

Projector

Monitor

Page 60: s42 User Manual English Version

ook completely. Disconnect the AC r your Joybook.

iner B to the unlock position.

Battery

Memory cover

Installing additional memory56

Installing additional memoryYou can replace the existing memory module with a higher-capacity one. Before you upgrade or replace memory, please check on the BenQ web site to determine the module which can be used, or contact BenQ distributor or customer service center. It is recommended that you take your Joybook to the BenQ distributor or customer service center for the upgrade or memory replacement.

For details about the limit of maximum memory, refer to the product information from http://BenQ.com.

Please follow the steps below to consult the FAQ information and find out the types of BenQ certified memory modules for your Joybook:1. Connect to BenQ Online Service and Support

(http://Support.BenQ.com).2. Click FAQ.3. Click Joybook.

1. Shut down your Joybadapter and turn ove

2. Slide the battery retaBattery retainer B

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Installing additional memory 57

your Joybook with professional grounding anti-static wristband, or touch the metal ide of your Joybook to discharge any static

y module by its edge and avoid touching the

y module with the slot, and then insert it. ay attention to the direction of the memory

3. Slide the battery retainer A to the unlock position (1) and, while still holding the retainer, pull the battery away from its compartment (2).

4. The memory cover is secured with 3 screws. Use a screwdriver to remove these screws.

The screw labels indicate screws' position to help you locate them easily. Only remove these 2 screws on the memory cover.

5. Open the cover.

� Ground yourself toequipment like an surface on the inselectricity.

� Handle the memorcontacts.

6. Align the memorWhen inserting, pmodule.

Battery retainer A

Page 62: s42 User Manual English Version

secure it with the screws.

its original position (1) and then slide

to the to the lock position (2). ter. When you start Joybook, it will

d configure the new memory.

you go into BIOS to load setup defaults l memory. For details, refer to "Using .

attery retainer B

Installing additional memory58

7. Gently push the free edge downwards until the module locks into place.

If the memory module is not installed properly, your Joybook may not boot properly.8. Replace the cover.

9. Use a screwdriver to

10.Place the battery on

the battery retainer BConnect the AC adap

automatically test an

It is recommended that after installing additionaBIOS setup" on page 45

B

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FAQ and troubleshooting 59

uence Spread Spectrum Wireless Local Area .

d power

harge the battery for the first time?

arging time may depend. When the amber ndicator goes off, it means that the charging

start up with the battery inserted?

ery is properly inserted.

battery is fully charged. If this does not BenQ dealer.

ith the battery if I will not use my Joybook

or discharge it to about 40% full, and then e at about 15°C to 25°C. Extremely high or ll shorten the life of battery.

FAQ and troubleshootingThe following are descriptions of situations that you may encounter during use of the Joybook, along with basic troubleshooting steps. If you are not able to resolve the issue, immediately contact a BenQ service center for assistance.

General

What is Joybook? What are the differences between the Joybook and traditional notebooks?

BenQ call it Joybook, because BenQ has combined entertainment and stylish design with traditional notebook's functions. For example, enhanced 3D processing power for gaming and movie viewing. With Joybook, you will be able to enjoy the most exciting audio and visual experience ever!

What is a Wireless LAN (WLAN)?

A WLAN is a type of Local Area Network (LAN) that uses high frequency radio waves rather than wires to communicate and transmit data among nodes. It is a flexible data communication system implemented as an extension to, or as an alternative for, a wired LAN within a building or campus.

What is IEEE 802.11a/b/g?

IEEE 802.11a/b/g is a technical specification issued by the Institute of Electrical and Electronic Engineers (IEEE) that defines the operation of 5 GHz/54Mbps, 2.4 GHz, 11 Mbps/

54Mbps, Direct SeqNetworks (WLANs)

Battery an

How long should I c

The length of the chlight of the battery iis completed.

My computer won't

� Make sure the batt

� Make sure that thework, consult your

What should I do wfor a long time?

Recharge the batterystore it in a dry placlow temperature wi

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p, even though the Power button was

tor.

ok is not being supplied by power, either r source via the AC adapter or from the t the AC adapter is correctly inserted of Joybook and a working electrical attery to begin charging.

dicator is lit up in blue, the Joybook is normally with power, meaning that the sewhere.

ed any hardware, such as a memory if it has been installed correctly.

at certain operating system files are issing. If so, you may need to first back a and then use the Drivers and isc that came with the Joybook to return to original state. Please note however ill cause all of your personal data on the lost!

my Joybook seem to last shorter and

-Ion (Li-Ion) batteries to decline in

FAQ and troubleshooting60

When charging the battery, the power indicator on Joybook suggests that the battery is fully charged. When I check it from the Power Manager in Windows, the battery level is only about 95%-99%. Why?

It is the result of the battery protection design of Joybook. When the power indicator on Joybook is off, it means that the battery has reached a saturated voltage: 95%-99%. At this moment, the voltage difference detected by Joybook is very small, so it will reduce the charging current to prevent overcharging the battery with excess current or voltage, which will damage the battery. Moreover, in order to protect the battery from exposing to high voltage and current for a long time during charging, the battery has been equipped with a protection circuit that will charge the battery at low current in the final phase.

How come my notebook is not fully charged even after a full night charge?

Make sure that the Joybook is receiving power. Is the cord plugged in correctly? When the battery is installed in the computer and it is properly plugged in to an AC outlet, check to see if the battery level icon is showing a charge sign. If this does not fix the problem, the battery, the power source in the notebook, or the AC power cord may be defective. Consult your BenQ dealer for help and maintenance.

What should I do if the battery gets hot in my Joybook?

Take the battery out and let it cool down. If the problem persists once it is inserted back into the Joybook, the battery could be defective and it may need to be replaced.

Joybook will not start upressed.

Check the power indica

� If it is not lit up, Joybofrom an external powebattery. Make sure thainto the power socket socket, and allow the b

� If the power inbeing suppliedproblem lies el

� If you have addmodule, check

� It is possible thdamaged or mup all your datApplications dthe its softwarethat doing so whard disk to be

Why does the battery onshorter?

It is normal for Lithiumcapacity over time.

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FAQ and troubleshooting 61

ng up wireless network.

tructions below to resolve the problem:

the wireless LAN function of the Joybook? the "wireless connection switch" to the to enable the wireless LAN.

ton and select Control Panel, Network and to a network. Make sure the connection and with appropriate signal strength. If you nection status, make sure your wireless rectly so your Joybook can pick up the

r wireless router or access point is SID. Refer to your wireless device�s r enabling this broadcasting feature.

e the "Low on Disk Space" or "Out of Disk es?

pace for operations, such as caching and e Joybook may not run reliably if the hard e drops under 100MB or 200 MB. The ns will help you free up the disk space.

en Computer.ard drive icon and then select Properties.ch free space is on the hard drive.rive space, click Disk Cleanup and follow hat follow to proceed.

Connection

My modem does not connect at 56K speed?

Several factors can affect connection speed, such as line noise, number of people connecting/connected to your ISP, and the age and condition of the telephone lines. A 56K modem does not guarantee all connections at 56K; rather it s the ability to connect at up to 56K speed.

Can't connect to the Internet with the built-in network interface on Joybook?

Check if the network has a fixed MAC address. Contact your network administrator for further solutions.

When connecting to a local network with Joybook, the connection is unstable.

The instructions below will guide you through the troubleshooting process.

1. Right-click Computer and select Properties, Device Manager.2. Double click Network adapters. When the name of the

network adapter of Joybook appears, double-click on it.3. The Properties window will pop up. Click the Advanced tab,

and then click the Speed & Duplex item on the left.4. Select the appropriate mode according to the settings of your

LAN service from the Value drop-down menu on the right, and then click OK.

� If the situation persists, slide the "wireless connection switch" to the "OFF" position to disable the wireless LAN to reduce interference of different network connection modes.

I have problem setti

Please follow the ins

� Have you enabled Remember to slide"ON" position

� Click the Start butInternet, Connect status is connecteddo not see the condevice is set up corsignal.

� Make sure that youbroadcasting the Sdocumentation fo

System

How should I resolvSpace" error messag

Windows uses disk svirtual memory. Thdrive�s free disk spacfollowing instructio

1. Click Start and th2. Right-click the h3. Observe how mu4. To free up hard d

the instructions t

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g when Windows starts up. To do so, :

in the open area on the desktop and ive the folder a name. This folder will be

button and then select Open. A folder l appear in the Start Menu window.rams folder and then the Startup folder.

in the folder and then select Properties. ut the icon will appear. this will help you m is necessary to be left in the Startup

ram icons, right-click on them and

ows to return to the windows desktop.ted in Step 1.aste commands in the folder window. ut from the Startup folder are now

The programs removed from the longer run when Windows starts.

ll run them by double clicking their eated in step 1.. You can free up disk space by clearing d from the Recycle Bin. To do so, right-on on the desktop and select Empty

and directories. This will increase hard the time Window takes to access the help to solve problems associated with

FAQ and troubleshooting62

How do I update the driver?

Please visit BenQ Online Service and Support (http://Support.BenQ.com) to search for driver updates.

My system is running very slow. How can I improve performance?

System resources are the amount of memory and hard drive space that your Joybook can use and can degrade over time slowing the computer. However, you still can improve the system performance by using the methods below:

� Close all open programs not being used. Use software program that are absolutely necessary. Try running virus scans and other tools when away from the desk. Closing software program that are not necessary helps window perform more efficiently.

� Prevent background software programs from loading. As software programs load the small icons in the notification area, they will be running in the background and each one consumes valuable system resources. You can follow the steps below to prevent application programs from running when Windows launches:

1. Press + R to display the Run dialog box.

2. Type "msconfig" in the Open field. This will open the system configuration utility.

3. Click the Startup tab and then uncheck any task that is unwanted.

4. Click Apply, and then click OK. Restart your Joybook.� Remove programs from the Startup folder. Removing

programs from the Startup folder also helps to prevent

programs from runninfollow the steps below

1. Right-click anywhereselect New, Folder. Gused later.

2. Right-click the Start named Programs wil

3. Double click the Prog4. Right-click any icon

The information aboto judge if the prografolder.

5. Select unwanted progselect Cut.

6. Close the open wind7. Open the folder crea8. Select the Edit and P

The icons that were cplaced in the folder.

9. Restart the Joybook. Startup folder will noHowever, you can stiicons in the folder cr

� Empty the Recycle Binfiles you no longer neeclick the Recycle Bin icRecycle Bin.

� Delete temporary filesdisk space and reduce hard drive. It will also spooling print job.

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FAQ and troubleshooting 63

ight-click Computer.

ager. Universal Serial Bus controllers branch to

oot Hub, and then click Properties.agement.e computer to turn off this device to save

rough 7 for each USB Root hub.en close Device Manager.

ard and/or palm rest get warm?

k tends to be slightly warm. The location of cally underneath the palm rest and as a gets warm. The location of the processor is the keyboard and since heat rises, the

ly get warm. There is no need to be r, since your computer has a thermally the CPU and/or internal temperature of s a certain temperature level, the fan is s ON until the temperature drops to a pre-

keys on my Joybook are coming up as letters?

e enabled. Press the Num Lk (Number isable the number lock function, and the normal.

1. Close all running programs.2. Click the Start button and select All Programs, Accessories,

System Tools, and then Disk Cleanup.3. Check the types of files you want to delete (temporary files

are safe to delete).4. Click OK.� Use the Scan Disk and Defragment functions. The Scan Disk

function checks a hard drive for errors, while the Disk Defragment function takes all the scattered bits of program data and groups them back together in the front of the drive.

1. Click the Start button and then select Computer.2. Right-click the hard drive�s icon and select Properties. 3. Click the Tools tab and then the Check Now button.4. Check all check boxes in the dialog that follows.5. Click Start.6. Restart the computer. It may take a long time to complete.To run Disk Defragmentation in Windows Vista:1. Close all running software programs.2. Right-click the hard drive�s icon and select Properties.3. Click the Tools tab and then the Defragment Now button.4. Click the Defragment Now button. It may take a long time to

complete.If Disk Defragmenter start itself over and over, it means that some hidden background software program is still accessing the hard drive. Restart the computer and try again.

USB devices quit working unexpectedly in Microsoft Windows Vista.

This is because USB devices, such as camera, scanners, or printer, lose its connection and stops working unexpectedly. Please follow the steps below to resolve the problem.

1. Click Start, and r2. Click Properties.3. Click Device Man4. Double-click the

expand it.5. Right-click USB R6. Click Power Man7. Deselect Allow th

power.8. Repeat steps 5 th9. Click OK, and th

Why does the keybo

Typically, the Joyboothe hard disk is typiresult, the palm resttypically underneathkeyboard may slightconcerned. Howevecontrolled fan, whenthe notebook reacheturned ON and staydefined level.

The U, I, O, P, J, K, Lnumbers instead of

The number keys arLock) key once to dletters will return to

Page 68: s42 User Manual English Version

ay.

VD inserted must match that of the used. This region code can be set up to ot reached this limit, a prompt will u to change the region code of the f the move. Otherwise, you can only e same region code as the last DVD .

pacity displayed by the OS be different acity?

scovered that the capacity of a 10GB 9GB when displayed from the OS; and GB become 38GB..., etc. The bigger the difference. It is because hard drive ers calculate hard drive capacity in lt, the nominated capacity is different

displayed by the OS.

rive

Calculation of hard drive capacity by OS developers

1GB=1,024MB1MB=1,024KB1KB=1,024 bytes

FAQ and troubleshooting64

There is no sound coming from the speakers.

Check the following:

� The speakers may have been muted. Look at the volume control (speaker icon) on the Windows Taskbar to see if mute has been set. If so, turn off the mute.

� The speakers may have been turned off. Use the <Fn> + <F7> hotkey combination to turn them on.

� The volume may have been set too low. Use the <Fn> + <F9> hotkey combination to increase the volume.

� An earphone or external speakers may be connected to the audio-out socket, automatically turning off the computer's internal speakers.

CD or DVD does not function.

Please verify the following:

� Joybook is turned on, and the CD or DVD discs are properly inserted in the center of the disc tray in the optical drive.

� The disc tray is closed.

� The CD or DVD is not bent or badly scratched.

� Noise from the optical drive when the disk plays shows that the optical drive may be deformed, and the computer needs to be repaired. If the disc tray does not open after the Eject button is pressed, insert a pin into the Emergency Eject hole to force the tray out.

DVD movies will not pl

The region code of the DDVD playback softwarefive times. If you have nappear that will allow yosoftware to match that oplay back DVDs with thplayed back successfully

Why is the hard drive cafrom its nominated cap

Most users may have dihard drive will become 20GB become 19GB, 40capacity, the bigger the makers and OS developdifferent ways. As a resu

from the exact capacity

Calculation of harddrive capacity by dmakers

1GB=1,000MB1MB=1,000KB1KB=1,000 bytes

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FAQ and troubleshooting 65

g and prevent deformation or breaking of force application.

a program in Windows freezes?

s, press <Ctrl> + <Alt> + <Delete> keys k Start Task Manager. Then, click the der Windows Task Manager, and then click hat freezes and click End Task.

running so hot? Is it normal?

hardware is in such cramped quarters, it should avoid using your Joybook on er materials that keeps the heat in.

ok seem to turn off itself after a certain

tting of Joybook to conserve battery power. igured to use the power saving feature. You nel, Mobile PC, and Power Options in he setting manually.

attery of my Joybook every time before s capacity?

mes with an Lithium-Ion (Li-Ion) battery the newest cell types available. It is also the currently available on a commercial basis re power than other main cell types. There ems of memory effect with this battery type attery type to care for.

Example of a 40GB hard drive:

Exact capacity of a 40GB hard drive displayed in the OS:

40,000,000,000÷1024÷1024÷1024=37.2529 (GB).

Furthermore, when you partition a hard drive, the system will reserve some space on the drive for system files. Therefore, the total capacity of a hard drive displayed by the OS will never be the same as its nominated capacity.

I hear noise when connecting an earphone to Joybook.

The instructions below will guide you through the troubleshooting process.

� Connect the earphone to other devices, such as a radio to see if you can still hear that noise. If the noise persists, the earphone may be out of order.

� If you can hear the noise only when inserting, it is the result of high instantaneous current. It is a normal phenomenon.

How can I reduce the wearing of the screen hinge when I open the screen?

We suggest that you open and close your screen gently and slowly with both hands. Apply force evenly on both hands to

reduce hinge wearinhinge due to uneven

What should I do if

If your system freezesimultaneously, clicApplications tab unon the application t

Why is my Joybook

Yes. Because all the tends to get hot. Youblankets, bed, or oth

Why does my Joyboperiod of inactivity?

This is the default seThe Joybook is confcan go to Control PaWindows to adjust t

Should I drain the bcharging to retain it

No. Your Joybook copack. This is one of lightest battery typeand can provide moare no known probland it is the easiest b

Calculation by drive makers

Calculation by OS developers

40GB=40,000MB =40,000,000KB =40,000,000,000 bytes

40GB=40,960MB =41,943,040KB =42,949,672,960 bytes

Page 70: s42 User Manual English Version

he Joybook and reboot the system. If he external monitor after system reboot, tandard VGA monitor and wait until perly on that VGA monitor. Then lay to Joybook again.

CD panel is out of order and what s?

display images at the default resolution, b site to download and update the latest

.

ler if either of the following phenomena

n the system started up normally.

screen are unclear and strange codes

en the hard drive is running normally.

re strange and turn into white.

lines appear on the screen.

edia file using Windows Media Player, ormal.

ile the screen remains the same when

FAQ and troubleshooting66

Display

There is nothing visible on the screen.

Check the power indicator.

� If it is not lit up, no power is being supplied to Joybook. Connect the AC adapter and restart Joybook.

� If it is lit up in amber, Joybook has entered sleep mode in order to conserve power. Pressing the Power button or any key should return Joybook to normal operating mode.

� If it is lit up in blue, Joybook is being supplied normally with power. There are two possible causes for the problem.

� The screen's brightness may be set too low. Use the <Fn> + <F5> hotkey combination to increase the brightness.

� The display mode may be set to use an external display. Use the <Fn> + <F3> hotkey combination to switch the display mode to use Joybook's own LCD panel or to use simultaneous display.

When I connect the Joybook to an external monitor, the display is abnormal.

The instructions below will guide you through the troubleshooting process.

� Use the <Fn> + <F3> function key combination to set external video signal enabled.

� Refer to the user's manual of the external monitor to check the settings.

� Connect the cable to tthere is no display on tconnect Joybook to a syou can see things proconnect the target disp

How can I judge if my Lshould I do if it happen

If your Joybook cannot please visit the BenQ weJoybook display drivers

Contact your BenQ deaoccurs:

� The screen shakes whe

� Fonts displayed on theappear.

� There is no display wh

� Colors on the screen a

� Vertical or horizontal

� When playing back a mthe frame speed is abn

� The sound changes whplaying games.

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Cleaning and battery maintenance 67

Cleaning and battery maintenanceBattery maintenance1. Fully charge/discharge battery up to 4 cycles before achieving

full capacity of a new battery.2. Fully discharge and then fully charge the battery every two to

three weeks for battery conditions.3. Remove from the device and stored in a cool, dry, clean place

if the battery will not be in use for a month or longer and recharge the battery after a storage period.

4. Do not short-circuit. A short-circuit may cause severe damage to the battery.

5. Do not drop, hit or otherwise abuse the battery as this may result in the exposure of the cell contents, which are corrosive.

6. Do not expose the battery to moisture or rain.7. Keep battery away from fire or other sources of extreme heat.

Do not incinerate. Exposure of battery to extreme heat may result in an explosion.

8. Do not use AC adapters other than the one provided with the Joybook.

9. Do not place the battery within reach of children.10.Follow the local laws governing the disposal of batteries. As

far as possible, submit used batteries to be recycled.

11.Use of improper batteries, or attempting to disassemble a battery, may result in explosions. Follow vendor recommendations in using batteries of the identical or equivalent type as replacements for worn-out batteries.

Cleaning your JoybookWhen cleaning the Joybook, follow these steps:

1. Turn off the Joybook, disconnect the AC adapter, and remove the battery.

2. Use a damp cloth to wipe the outer surface of the Joybook. Do not apply liquid or spray cleaners directly on the Joybook.

3. Do not use cleaners containing alcohol or acetone. Instead, use cleaning fluids specially formulated for LCD screens.

Page 72: s42 User Manual English Version

Service and support68

Service and supportBenQ Joybook Global Online ServiceWelcome to BenQ Joybook Global Online Service (http://Support.BenQ.com). In order to ensure you an enjoyable experience with your Joybook, the following supports are provided so you can get assisted whenever and wherever you are.

� Support: Here you can select the country/region you are located in, and visit the specific support web site.

� Knowledge Base: Contains answers to frequently asked questions about the Joybook as well as additional tips.

� Contact Us: Here you can directly contact BenQ Customer Service for answers and advice to your questions. You can also obtain the information about the BenQ service stations in your country.

Joybook Overseas Regional Warranty (ORW) online registrationRegister now to get free product news and latest information about BenQ! To register, follow the steps below:

1. Refer to the illustration below to locate the 24-digit product serial number on the bottom side of your Joybook and write it down.

2. Connect to http://service.benq.com/orw/joybook3. Click Register Now to begin with registration and follow the

instructions on the screen to proceed.

Serial number

Page 73: s42 User Manual English Version

Appendix 69

Joybook in the vicinity of strong magnetic

te electrical outlet, and make sure that no placed on the AC adapter or power cord.s a high-voltage component. Do not it yourself. Should it become damaged, authorized BenQ distributor or service

e modem port is used only with a regular e. Do not connect a digital phone line to the his will cause damage to the modem.

ormation about the

high risk of explosion if the battery is . Replace only with the same or equivalent by the battery equipment manufacturer. es according to battery manufacturer�s

AppendixGeneral safety informationWhen setting up or operating your Joybook, please pay special attention to the following:

1. Keep this manual in a safe place for easy reference when needed.

2. Make sure you follow all instructions and warnings related to the system.

3. Place your Joybook on a stable, level surface, and ensure that the ventilation holes are not obstructed.

4. Do not expose your Joybook to rain or excess humidity, and keep it away from liquids (such as beverages, faucets, and so on).

5. Do not expose your Joybook to direct sunlight, and keep it away from sources of heat (such as radiators, space heaters, stoves, and so on).

6. Do not expose your Joybook to heavy impacts or strong vibrations. When closing the Joybook, do not use excessive force.

7. Don't use your Joybook near a gas leak.8. Do not store your Joybook in environments where the

temperature is below 0°C or above 50°C, nor use your Joybook in environments where the temperature is below 5°C or above 35°C. Otherwise system performance will be adversely affected.

9. Do not use your Joybook near water, for example near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

10.Do not place thefields.

11.Use an appropriaheavy objects are

12.The AC adapter iattempt to repairplease contact ancenter.

13.Make sure that thanalog phone linmodem port, as t

Safety infbatteryCaution: There is a incorrectly replacedtype recommended Discard used batteriinstructions.

Page 74: s42 User Manual English Version

Waste Electrical nic Equipment by vate households in n Union.

on the product or on the packaging t this can not be disposed of as aste. You must dispose of your waste y handing it over to the applicable take- for the recycling of electrical and uipment. For more information about

this equipment, please contact your city op where you purchased the equipment sehold waste disposal service. The materials will help to conserve natural d ensure that it is recycled in a manner human health and environment.

Appendix70

Safety information about the AC adapter� Use only the AC adapter supplied with your Joybook. Use of

another type of AC adapter will result in malfunction and/or danger.

� Do not use the adapter in a high moisture environment. Never touch the adapter when your hands are wet.

� Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case.

� Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging.

� Do not use the adapter if the cord becomes damaged.

� Do not attempt to service the adapter. There are no service parts inside. Replace the unit if it is damaged or exposed to excess moisture.

Safety information about the modemCautionNever connect telephone wiring during a lightning storm. There may be a remote risk of electric shock from lightning.

Disposal ofand Electrousers in prithe Europea

This symbolindicates thahousehold wequipment bback schemeelectronic eqrecycling of office, the shor your hourecycling of resources anthat protects

Page 75: s42 User Manual English Version

Appendix 71

egarding the electromagnetic compatibility, rds were applied:

s B

/A1:2001

001/A2:2003

EN 60950-1:2001+A11:2004, First Edition

:2002

.1:2002

1.7.1:2006-10)

1.4.1:2007-07)

Declaration of ConformityFor the following equipment:

Type of Equipment:

Notebook PC

Brand name or mark:

BenQ

Model designation(s)/Model no(s):

Joybook S42 Series; DHS400

Company name, address, telephone & fax no.

Name: BenQ Europe B.V.

Ekkersrijt 4130, 5692 DC Son Address:

The Netherlands

TEL/Fax: +31 (499) 750 500 /+31 (499) 750-599

is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating Electromagnetic Compatibility (89/336/EEC) and Low Voltage Directive (73/23/EEC) and R&TTE Directive (99/05/EEC).

For the evaluation rthe following standa

EN 55022:2006 Clas

EN 61000-3-2:2000

EN 61000-3-3:1995

EN 55024:1998/A1:2

IEC 60950-1 and/or

EN 301489-1 V1.6.1

EN 301489-17 V1.2

ETSI EN 300328 (V

ETSI EN 301893 (V

Page 76: s42 User Manual English Version

enia, Bulgaria,

ctaţi toate instrucţiunile şi oare la sistem.l într-o zonă cu puternice câmpuri

acă bateria este incorect înlocuită. elaşi tip sau cu un tip echivalent cătorul echipamentului. Aruncaţi onformitate cu instrucţiunile

a o sursă de tensiune corectă. Cerinţele găsesc pe carcasa produsului şi/sau pe

dacă se defectează cordonul.aţi aparatul. În interior nu există ile. Înlocuiţi aparatul dacă acesta se expus la umezeală în exces. cablu telefonic în timpul unei furtuni

Appendix72

Safety instructions for Poland, Romania, SlovLatvia, and CroatiaPolski1. Należy upewnić się, że zastosowano się do wszystkich

instrukcji i ostrzeżeń dotyczących systemu.2. Nie należy umieszczać komputera w miejscach

oddziaływania silnych pól magnetycznych.3. Ostrzeżenie: Nieprawidłowa wymiana baterii może

spowodować jej wybuch. Baterię można wymienić wyłącznie na baterię tego samego lub zamiennego typu zalecanego przez producenta urządzenia. Zużyte baterie należy usuwać zgodnie z instrukcjami producenta.

4. Podłącz zasilacz do prawidłowego źródła zasilania. Wymagania dotyczące zasilania znajdują się na obudowie produktu i/lub na opakowaniu.

5. Nie należy używać zasilacza jeśli przewód jest uszkodzony.6. Nie należy próbować naprawiać urządzenia. Wewnątrz nie

ma części, które można naprawiać. Urządzenie należy wymienić, jeśli zostanie uszkodzone lub narażone na oddziaływanie nadmiernej wilgoci.

7. Nigdy nie należy instalować kabli telefonicznych podczas burzy z wyładowaniami atmosferycznymi.

România1. Asiguraţi-vă că respe

avertismentele privit2. Nu plasaţi computeru

magnetice.3. Pericol de explozie d

Înlocuiţi numai cu acrecomandat de produbateriile folosite în cproducătorului.

4. Conectaţi adaptorul lprivind tensiunea se ambalaj.

5. Nu folosiţi adaptorul6. Nu încercaţi să depan

componente depanabdeteriorează sau este

7. Nu instalaţi niciodatăcu fulgere.

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Appendix 73

адаптера, ако кабелът се повреди. да поправяте продукта. В него няма ат да се поправят. Сменете продукта, ако ако бъде изложен на прекомерна влага.лирайте телефонни кабели по време на ря.

istēmai atbilsto�ajām norādēm un

toru tuvu spēcīgiem magnētiskajiem

nīts akumulators var uzsprāgt. Mainiet i pret tādu pa�u vai līdzvērtīgu ra�otāja toru. Utilizējiet izlietotos akumulatorus ja norādēm.pteri atbilsto�ai strāvas padevei. Strāvas rus Jūs varat atrast uz produkta korpusa un/

eri, ja ir bojāts tā vads.t iekārtu pa�rocīgi. Detaļu bojājumu ja tā bijusi pakļauta mitruma ietekmei, zētā servisa centrā. t un neveiciet telefona līnijas pieslēgumu

Slovensko1. Glede sistema sledite navodilom in opozorilom.2. Raèunalnika ne postavljajte na mesta z moènim magnetnim

poljem.3. V primeru nepravilne namestitve akumulatorja obstaja

nevarnost eksplozije. Nadomestite ga le z isto ali ekvivalentno vrsto, priporoèeno s strani proizvajalca opreme. Rabljen akumulator odstranite skladno z navodili proizvajalca.

4. Adapter spojite na primeren vir napajanja. Napetostne zahteve so navedene na ohi�ju izdelka in/ali njegovi embala�i.

5. V primeru, da je napajalni kabel po�kodovan, adapterja ne uporabljajte.

6. Ne postopajte se popravljanja enote. Znotraj ni nobenih delov, ki bi jih bilo moè popraviti. Èe je enota po�kodovana ali izpostavljena visoki vlagi, jo nadomestite z novo.

7. Nikoli ne name�èajte telefonske linije med nevihto z grmenjem.

Български1. Следвайте всички инструкции и предупреждения относно системата.

2. Не слагайте компютъра на място със силно магнитно поле.

3. Опасност от експлозия при погрешна смяна на батерията. Използвайте само същия или еквивалентен тип батерия, препоръчан от производителя на оборудването. Изхвърляйте старите батерии съгласно инструкциите на производителя.

4. Свържете адаптера към подходящ източник на захранване. Изискванията към напрежението са посочени на корпуса на продукта и/или опаковката.

5. Не използвайте6. Не се опитвайтечасти, които могсе повреди или

7. Никога не инстагръмотевична бу

Latviski1. Sekojiet visām s

brīdinājumiem.2. Nenovietojiet da

laukiem. 3. Nepareizi nomai

akumulatoru tikaieteiktu akumulasaskaņā ar ra�otā

4. Pievienojiet adapadeves parametvai iepakojuma.

5. Nelietojiet adapt6. Nemēģiniet labo

gadījumā vai arī,griezieties autori

7. Nekad nelietojienegaisa laikā.

Page 78: s42 User Manual English Version

Appendix74

Hrvatski1. Pridr�avajte se svih uputa i upozorenja u vezi sa sustavom.2. Ne postavljajte računalo u područje jakih magnetskih polja.3. Nepravilna zamjena baterije izazvat će opasnost od

eksplozije. Prilikom zamjene, koristite istu ili ekvivalentnu vrstu baterije koju je preporučio proizvođač. Rabljene baterije odlo�ite prema uputama proizvođača.

4. Mre�ni prilagodnik priključite na odgovarajući izvor napajanja. Propisani napon naveden je na kući�tu proizvoda i/ili pakiranju.

5. Ne koristite mre�ni prilagodnik kojem je o�tećen kabel.6. Ne poku�avajte servisirati uređaj. U uređaju se ne nalaze

dijelovi koje mo�ete popraviti. Uređaj zamijenite u slučaju o�tećenja ili izlo�enosti prekomjernoj vlazi.

7. Nikada ne instalirajte o�ičenje telefona za vrijeme grmljavine.