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ST. CLOUD STATE UNIVERSITYA t r a d i t i o n o f e x c e l l e n c e a n d o p p o r t u n i t y
SCSU Technology UpdateSpring 2004
Kristi Tornquist
Technology for Teaching and Learning
SCSU Electronic Classroom Growth
0 36 7
12
24
33
68
8185
9398
0
20
40
60
80
100
120
1990 1991 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003
Age of Electronic Classrooms
0
5
10
15
20
25
30
35
40
< 1 1 2 3 4 5 6 7 8
Years
# o
f R
oo
ms
Electronic Classroom Support
Maintenance Schedule Rooms inventoried every 6 weeks Thorough servicing of all equipment 3 times/year
Approximately 30 - 40 lamps replaced each year
Stolen equipment/security issues
ITV Classes at SCSU
0
5
10
15
20
25
30
35
40
45
Fall1998
Fall1999
Fall2000
Fall2001
Fall2002
Spring1999
Spring2000
Spring2001
Spring2002
Spring2003
WebCT Active Courses Comparison
79
152
240
0
50
100
150
200
250
300
Semester
Spring 2001
Spring 2002
Spring 2003
WebCT Active Student Comparisons
3689
6077
7380
0
1000
2000
3000
4000
5000
6000
7000
8000
Semester
Spring 2001
Spring 2002
Spring 2003
SCSU Instructors Using WebCT
66
117
155
185
219
0
50
100
150
200
250
Instructors
Fall 2001
Spring 2002
Summer 2002
Fall 2002
Spring 2003
Desire2Learn selected through MnSCU RFP process Contract up to 10 years MnSCU paying transition year costs, and possibly beyond SCSU faculty and staff are members of MnSCU transition
teams SCSU faculty supported moving to D2L and Provost
Spitzer approved the change in December 2003 Faculty access and training began January 2004 and
conversion to be completed by September 1, 2004
Instructional Management System
SCSU is the lead institution for the state on the project
$299,000 in additional grant funding received
Pilot project with Stearns History Museum digitized 505 photographs of South St. Cloud
Electronic Resources
0
2000
4000
6000
8000
10000
12000
14000
16000
Electronic Subscriptions Electronic Books
FY 00
FY 01
FY 02
FY 03
Miller Center Gate Count Comparisons
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
September - February
# o
f Pat
ron
s
Centennial (1999-2000) Miller Center (2000-2001)
Miller Center (2001-2002) Miller Center (2002-2003)
Technology for Students
General Access Computer Lab Locations
0
200
400
600
800
1000
1200
1400
PCs Macs Total
Open Labs
Miller Center Labs
Discipline-Related Labs
Total
14 Open Labs (375 Computers)7 Miller Center Labs (193 Computers)35 Discipline Related Labs (681 Computers)
56 Total Labs (1249 Computers)
General Access Computer Lab UsageBased on Contact Hours
0
100000
200000
300000
400000
500000
600000
FY 00
FY 01
FY 02
FY 03
Student Training
Every semester 10 – 12 MiniTab workshops for up to 30 students in each session
Piloted more general workshops for students to gauge interest
Full slate of weekly workshops for FY04
ResNet Connections
704
1026
1415
1733
20952233
0
500
1000
1500
2000
2500
FY98 FY99 FY00 FY01 FY02 FY03
ResNet - Percentage of Rooms with 1 or more Active Connections
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
Fall 1998 Fall 1999 Fall 2000 Fall 2001 Fall 2002
ResNet - Operating Systems
Mac4%
Win 95/98/ME35%
Win NT/20004%
Win XP57%
Other0%
Technology for Faculty and Staff
Number & Type Workstation by College
0
100
200
300
400
500
600
700
Business Education FA & H Sci. &Engineering
Soc. Science Total
College
Mac
PC35%
65%
Computer Purchases
0
10
20
30
40
50
60
Business Education FA & H Sci. &Engineering
Soc. Science
College
# C
om
pu
ters
FY 99
FY 00
FY 01
FY 02
FY 03
Age of Faculty/Staff Computers
181
450477
375
497
305
231
123103 92
44
0
100
200
300
400
500
600
1 2 3 4 5 6 7 8 9 10 11
# Years Old
College Support Technicians
One more half-time position added (COSE) Now have at least one college technician in
every college Regular meetings of all campus technicians Listserv for campus technicians Discussion of common problems, common
based desktop images, etc.
Online registration system now used CIS: 12 different topic areas IMS: 22 Different topic areas
Documentation rewritten and updated Microsoft applications, including Project, Visio and
Publisher WebCT Multimedia for the Web Dreamweaver and other Web tools Video Production
Training/Workshops
Workshop Comparisons
0
200
400
600
800
1000
1200
Workshops Offered Participants
FY 01
FY 02
FY 03
Training/Workshops
MnSCU-related events hosted @ SCSU Week-long Summer Institute for online courses
Course design Instructional technologies Peer support
Electronic portfolio training
Training/Workshops
Other Information Technology Resources
Campus Microsoft Agreement Added Project and Visio
Norton Antivirus agreement Through MnSCU:
Adobe Macromedia ESRI Geographical Information Systems
Keyserver licensing Used extensively in student labs Piloted Dreamweaver through a MnSCU grant Exploring metered use for faculty/staff
Software Licensing Agreements
Security
Additional virus protection implemented in February of 2003 46 different attachment types blocked Thousands of different viruses have been
filtered
Implemented Spam filtering in April 2003 Percent of Inbound E-mail identified as Spam
has ranged from 32 – 66% False positive rate of .0036%
Spam as Percentage of Inbound E-mail 2003
0
500000
1000000
1500000
2000000
2500000
3000000
3500000
4000000
4500000
April May June Total
Month
# M
essa
ges
Inbound Mail
Spam
47%
62%56%
56%
Campus Ethernet Infrastructure Statistics
0
200
400
600
800
1000
1200
1400
1600
1800
FY 97 FY 98 FY 99 FY 00 FY 01 FY 02 FY 03
Fiscal Year
New Network Drops
Activated Ethernet Connections
Network Uptime
Uptime of 99.18% Down less than 6 hours per month total,
including scheduled maintenance Minimal downtime due to security, virus, denial
of service
SCSU Internet Connection Bandwidth
6.16
8 8 8
16
0
2
4
6
8
10
12
14
16
18
FY 99
FY 00
FY 01
FY 02
FY 03
in Megabits/second
Funded primarily by student technology fees 12 Academic areas completed, including:
Administrative Services Atwood Memorial Center Business Building Engineering and Computing Center Education Building Kiehle Visual Arts Center Miller Center
Remainder of campus to be completed Summer 2004
Wireless Network Access
Campus Wireless Coverage
Four open computer labs with wheelchair accessible furniture
Four Miller Center workstations with assistive enhancements Large resolution display EasyBall & Trackballs Reader software for web pages, print material, electronic
documents Web site changes continue to move SCSU toward full
ADA compliance
Americans with Disabilities Act
HelpDesk Traffic Comparisons by Semester
0
2000
4000
6000
8000
10000
12000
14000
Fall Spring Total
Semester
Req
ues
ts
FY 99
FY 00
FY 01
FY 02
FY 03
350 ad hoc requests for data or information Developed or significantly upgraded seven Web enabled
applications 4,000 requests for test scoring service Implemented document imaging system for
administrative departments Ongoing support for 3,525 telephones and 450 voice
mail boxes
Administrative Services
Campus PBX system replaced Centrex system Service began June 13, 2003 Both analog and digital lines, with IP telephony Enhanced base services, including voice mail
and caller ID Additional features such as integrated messaging
(voicemail in e-mail) are being piloted
Telephone Services
Sites continue to migrate to the new server environment
Content management software is being piloted to improve site maintenance
Web Council being institutionalized as called for in the SCSU Technology Plan
Web Services
MnSCU Initiatives
Minnesota Online Seamless Project
10 areas Standardization of Business Practices Portal Project Minnesota Digital Learning Plan Acceptable Use Policies Aleph Library System
Technology Committees
Technology and Pedagogical Resources Teaching Learning Technology Roundtable Student Technology Fee Committee Technology Master Plan committee list
E-Learning Classroom resources Mobile Devices Wireless Etc.
Thank you!
