SELECTION OF ERPICT Director

Mohamed Abdul Wajid Tanveer

www.ICTDirector.com

tanveer@ictdirector.com

ERP ( ENTERPRISE RESOURCE PLANNING)

SELECTION ?

( COMPLEX DECISION)

Choosing which ERP to use is a complex decision that has significant economic consequences, thus it requires a multi-criterion approach. Analytic hierarchy process (AHP) is a method widely used for this kind of complex decision-making problems.

COMPREHENSIVE ERP SELECTION FRAMEWORK

ANALYTIC HIERARCHY PROCESS

ERP SELECTION CRITERIA ERP / VENDOR

ERP SELECTION CRITERIA

ERP SELECTION CRITERIA

ERP USAGE

22 KEY SUCCESS FACTORS OF ERP

Importance Description

1 Top management support

2 Project team competence

3 Interdepartmental cooperation

4 Clear goals and objectives

5 Project management

6 Interdepartmental communication

7 Management of expectations

8 Project champion

9 Vendor support

10 Careful package selection

11 Data analysis & conversion

12 Dedicated resources

13 Use of steering committee

14 User training on software

15 Education on new business processes

16 Business Process Reengineering

17 Minimal customization

18 Architecture choices

19 Change management

20 Partnership with vendor

21 Use of vendors’ tools

22 Use of consultants

SUCCESS FACTORS

Stage: Initiation    

1. Architecture choices 71% Statistically significant

2. Clear goals and objectives 63% On the margin

3. Partnership with vendor 61% Margin of error

4. Top management support 61% Margin of error

5. Careful selection of package 60% Margin of error

     

Stage: Adoption    

1. Top management support 68% Statistically significant

2. Project team competence 61% Margin of error

3. Use of steering committee 60% Margin of error

4. Partnership with vendor 60% Margin of error

5. Dedicated resources 59% Margin of error

     

Stage: Adaptation    

1. Interdepartmental communication 65% Statistically significant

2. Interdepartmental cooperation 63% On the margin

3. Project team competence 63% On the margin

4. Dedicated resources 60% Margin of error

5. Use of vendors’ tools 60% Margin of error

     

Stage: Acceptance    

1. Interdepartmental communication 64% Statistically significant

2. Interdepartmental cooperation 63% Statistically significant

3. Top management support 56% On the margin

4. Project team competence 55% Margin of error

5. Education on new business processes 53% Margin of error

     

Stage: Routinization    

1. Interdepartmental communication 51% Statistically significant

2. Top management support 42% Statistically significant

3. Interdepartmental cooperation 41% Statistically significant

4. Vendor support 36% Margin of error

5. User training on software 36% Margin of error

     

Stage: Infusion    

1. Interdepartmental communication 39% Statistically significant

2. Interdepartmental cooperation 35% Statistically significant

3. Top management support 32% Statistically significant

4. Vendor support 28% Margin of error

5. Partnership with vendor 28% Margin of error

THANK YOU