Ryan Mason2621 Wexford Court, New Brighton, MN 55112

651-747-6437, rmason2621@gmail.com Objective: To apply my education and work experience in a customer claims position.

Education: University of Minnesota, Twin Cities Graduated: May 2014Bachelor of Science in Bioproducts Marketing and Management Major GPA: 3.3(College of Food, Agriculture, and Natural Resources and Carlson School of Management.)

Summary:Collaborative team member who works to understand customer’s needs in order to deliver outstanding results. Proactively works to anticipate next steps based on project work. Excellent communicator and strong Inter-personal skills Problem Solving & Analytical Skills System savvy in; Excel, Work, PowerPoint, Outlook Collaboration between different groups

Ecolab Eagan, MNLibrary Specialist (Temp) January 2015-Present Organize incoming library materials and maintain up-to-date records to ensure access for users. Entering data for tax refunds and lab note books while maintaining high speed and accuracy. Proficient in multiple electronic systems; in-bound/out-bound shipping, electronic note books, e-share, etc. Manage all incoming emails from different departments to assist with conference rooms set-up and scheduling.

General Mills Minneapolis, MNLead Laboratory Technician (Temp) July 2014-Dec. 2014 Collected and process material for projects while paying close attention to detail. Managed team members with tasks that change on a day to day basis. Analyzed data and looked at the accuracy of the process bases on imperfections found. Developed courses of action based on results obtained and suggested the best course to take with management.

Contemporary Services Corporation Minneapolis, MNBuilding Security Guard April 2011-January 2015 Independently maintained and monitor building system security and safety for TCF Bank Stadium. Coordinated with vendors and visitors about their purpose for being at the Stadium. Oversee events so they run with no problems and act accordingly based on the situation. Directed event staff at the events giving the best experience for guests as possible.

Target Corporation Fridley, MNElectronics Specialist Lead, Backroom Specialist, Sales Floor Specialist April 2008-Aug 2014 Ensured that proper prices are set for both sales and regular price on a variety of products. Developed and execute sales plans by positioning the product for optimal promotional display. Prepared the merchandise and sales plans for other Target team members. Coordinated with team leads in organizing merchandise of promotional items on sale. Handled phone calls in multiple departments and being knowledgeable about products and services we carry. Consulted with customers by actively listening and informing them of products that would meet their needs and

directed them to the product location.

Activities: September 2012-May 2014 President of Bioproducts Marketing and Management Student Group.

o Cold Called companies to visit the club and maintained relation with the company after meeting with them.o Developed club activities with goals to be reached by specific dates to ensure completion of projects.o Managed group meetings and company visits with multiple companies and student groups.

Served as representative to the Sustainability Coalition for Bioproducts Marketing and Management. Participated actively with Students for Sustainability in both meetings and events.