Russ Little, MIS Project Director, Student Success Plan Now
What? Moving From Analysis to Action
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Why are we here? Growing emphasis on Success & Completion
and its relation to funding Implement & Manage Student Success,
Retention & Completion efforts Measure impacts of Student
Success, Retention & Completion efforts Collaboration potential
in development, deployment, benchmarking & shared best
practices Right Thing to Do
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Integrated Planning & Advising Systems (IPAS) "IPAS is an
integrative approach to student success that promotes shared
ownership for educational progress among students, faculty, and
staff through holistic information and services that contribute to
credential completion. The services it encompasses include
advising, counseling, progress tracking, and early alerts."
-Educause 2014
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(Educause, 2014)
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IPAS Eco-System
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Why you want IPAS Improve student retention, success & time
to completion Increase graduation rates, and reduce unneeded
credits Implement systematic, comprehensive advising, counseling
and intervention processes Implement Early Alert intervention
processes Develop and maintain referral sources for addressing
student challenges and opportunities Remove silos between offices
that support students, faculty & chairs Create self help tools
to connect students to resources Create clear plans of action for
students Measure your Impact
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Students dont do optional. - Kay McClenney
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Open Source Software Free like a Puppy
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Funding, Partners, Supporters
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How does the IPAS process work? Students are Identified
Demographics, FTIC, First Generation Diagnostic Tools, Predictive
Models, Alerts Student Intakes, Surveys, Assessments, Placement
Holistic Coaching, Counseling & Advising Dashboards, Alerts,
Predictions Journal, History Individual Plans of Action &
Academic Plans Intervention Techniques Early Alert (Data, Faculty,
Coaches, Staff) Student Self Help Tools Intrusive Interventions are
Applied
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Evidence of Impact In Sinclairs experience, students who are
involved with technology supported (SSP) case management Are more
likely to complete more courses successfully Have higher first term
success rates Are more likely to return next term Are more likely
to graduate
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Pathways to Completion (PTC) FTIC At-Risk Students Assigned a
Student Success Coach (before they register) Holistic Approach
Academic & Life Issues Through holistic advising, counseling,
web-based support systems, and intervention techniques, students
are identified, supported and monitored. Supporting Technology
Tools Include: Case Management Software Academic Advising Tools
(MAP) Early Alert / Faculty Access (EAL) Student Interface (Tasks,
MAP, Self Help, Schedule) Student Information System (SIS)
Integration Reporting Tools / Data Collection Sinclair Community
College
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Example Outcomes from
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Pathway to Completion program (PTC) participants have a 28%
higher term-to-term retention rate than students not designated at-
risk. Sinclair Community College
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Active students in the PTC program have a 40% higher average
year to year retention rate than students not designated at-risk.
Sinclair Community College
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The 2.5 year accumulated average term to term retention of
minority PTC students is 29% higher than non-PTC (not at-risk)
students. Minority students average term to term retention is 97%.
The average Year to Year retention of PTC minority students is 51%
higher than non PTC (not at-risk) students. Minority students
average year-to-year retention is 84%. Sinclair Community
College
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PTC/Transitioned SSP Students Five times more likely to
graduate within 6 years (2005-2011) Sinclair Community College
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Learner Analytics & Alerts Identification of Students
Cohorts, Demographics, FTIC, First Generation Placement,
Assessment, Survey (Cog & Non-Cog) Analytics, Predictive
Models, Scores Dashboards Student, Advisor, Administrator Early
Alerts Events / Triggers Analytics / Rules / Traffic Lights Faculty
/ Coach
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Advisor / Coach Dashboard
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LMS Integrated Early Alert
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Engage Faculty
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The Next Step in Learner Analytics Predictive Modeling Examples
of Tools & Systems: PAR (Non Profit) Apereo OAAI (Open Source)
Civitas EAB D2L Examples of Predictions: Applicant Success Scoring
Risk Term to Term Retention Course Level Success Year to Year
Retention Intra-Sessional Success CBE, DL & Traditional
Students Academic Pathways
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(Educause, 2014) Student Success Data is Available Is it being
used by the right people?
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Now What? Knowing is not enough; we must apply. Willing is not
enough; we must do. - Johann Wolfgang von Goethe
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Case Management
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Coach Dashboard Consolidate the Data Advisors / Coaches Need in
One Place
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Coaching History
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Integrated Communications
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Coaching Contact & Records Who, What, When, Where, Why
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Student Intake Collect the Data Advisors / Coaches Really
Need
Early Alert Close the Loop Feedback to Faculty Is Key Feedback
to Faculty Is Key
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Coach Creates Student Action Plan Make Specific Actionable
Referrals to Overcome Barriers and Set Expectations
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Reference Guide Knowledge Base of Supports & Services
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SSP Student Interface
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Action Items Searchable Supports & Services
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Student Contributes to the Plan
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Student Action Plan Print / Email / Portal Make the Next Steps
Pervasive & Track Progress
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Prescriptive Academic Advising (Driving Behavior)
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How do we know what students need to do? How do students know
what they need to do? How do we know students have done what we
told them to do? Will the students remember to do what we advised?
How can we help students make the right decisions? Do we offer the
courses we told students to take?
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Create Ideal Pathways through the Curriculum Create a clear
Individual Academic path for each student Remind the student, and
everyone who works with the student, what that path is at every
opportunity Take Action if they stray from the path Default path
should lead to success without having to Do Options
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MAP My Academic Plan
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Pre-Built Ideal Pathways Used as Templates Pre-Built Ideal
Pathways Used as Templates
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Value in Context
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Data When you Need to Use It
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SSP Student Interface
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MAP in Student Portal
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MAP Warning in Registration
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MAP on Faculty Roster Everyone Should Support the Student to
Completion
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Reporting & Measurement Case Management Early Alerts
Academic Advising Student Progress Referrals Made Intervention
Effectiveness
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Performance Management
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Advisor / Coach Tactical & Actionable Reports
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Course Capacity Planning Use Advising Data to Inform
Scheduling
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Data Driven Decisions are Possible Process Improvement
Performance Management ROI of Interventions / Strategies Capacity
Planning Refine the Identification Process Tactical / Operational
Start / Stop Services & Offerings
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IPAS Implementation & Adoption IPAS can Make a Difference
Culture is Key Process re-engineering and improvement Must address
engagement issues head on Pilot till you have a compelling story to
tell Ongoing Process not an Event Match Services and Capacity Use
the Data (Educause, 2014)
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IPAS Next Steps Set Clear Goals Inventory your Services &
Supports Review the Data Sources Develop Capacity & Culture
Select a Pilot Scenario Acquire the Technology That Fits Implement
Organizationally & Technically Train, & Communicate Broadly
Refine and Repeat
IPAS Research & Information Educause ECAR Community College
Research Center PAR (SSMx) WestEd, NACADA, AACRAO, NASPA et Gateway
to College National Network on how SSP/IPAS supports Student
Success http://studentsuccessplan.org/research.pdf
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Sources The ECAR report Integrated Planning and Advising
Services: A Benchmarking Study is available at
http://www.educause.edu/library/resources/i
ntegrated-planning-and-advising-services- research
http://www.educause.edu/library/resources/i
ntegrated-planning-and-advising-services- research
