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 JOB ADVERTISEMENT

BACKGROUND The Rwanda Utilities Regulatory Authority (RURA) is a multi-sector regulator with the mandate to regulate certain public utilities including ICTs, Energy, Water, Sanitation and Transport. To fulfill its mission, RURA wishes to recruit competent and skilled staff to fill in the following positions:    

GENERAL DIRECTORATE

1. CHIEF INTERNAL AUDITOR (1)

JOB DETAILS: Title: Chief Internal Auditor Reporting to: Director General Level: Head of Section Qualification: Masters in Audit, Finance, Management, Accounting or other relevant field with least Level II of ACCA or equivalent, or other Auditing or Accounting Professional Qualification recognised by IFAC (ACCA , CPA etc ) with 1 year working experience or A0 in Accounting or Finance with at least Level II of ACCA or equivalent or other Auditing or Accounting Professional Qualification recognised by IFAC (ACCA , CPA etc ) with 3 year working experience Key responsibilities:

• Lead the development and implementation of an internal risk based audit strategy and annual plan;

• Plan and conduct audits to assess controls, operational and technical efficiencies and compliance with selected policies, procedures and regulations;

• Champion best practice in governance, objectively assess the adequacy of governance systems and management of existing risks, comment on responses to emerging risks and propose new developments;

• Develop RURA’s risk management framework and monitor the risk maturity and ensure this is reflected in the strategy;

• Design, implement, test and modify controls in specific organization systems, to provide assurance of operational and technical efficiency at the corporate level.

• Identify instances of over and under control and provide management with a clear articulation of residual risks where existing controls are inadequate.

• Conduct periodic training workshops to promote awareness of internal controls and discuss changes in policies that will impact the organization.

• Participate in various committees or task forces geared to policy/procedure development and operational improvements.

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• Provide an objective and evidence based annual opinion on the adequacy and effectiveness of all aspects of RURA’s governance, risk management and internal control to facilitate the drafting the annual report;

• Promote the highest standards of ethics and standards across the organisation based on the principles of integrity, objectivity, competence and confidentiality;

• Review the adequacy of key corporate arrangements including such as risk strategy, risk register, anti-fraud and corruption strategy;

• Review significant partnership arrangements and major services provided by third parties and the controls in place to promote and protect RURA’s interests.

• Assess whether lines of responsibility and assurance are clear. • Prepare and present accurate internal audit reports for consideration of the RURA

management and the audit committee. • Report on internal control issues and the implementation of the internal audit plan to

senior management and the audit committee. • Review and make a judgment on the whole range of controls including those relating to

achieving value for money and the prevention and detection of fraud and corruption. • Provide advice on proposed developments such as major new systems and proposed

initiatives to help ensure risks are properly identified and evaluated and appropriate controls built in.

• Establish logical and systematic methods of identifying, analyzing, evaluating, treating, monitoring and communicating the risks associated with RURA activities, functions or processes in a way that will enable the organization to minimize losses and maximize opportunities.

• Avail the Section’s weekly, monthly and quarterly reports on the Action Plan implementation and on the related budget execution

• Asses the performances of the Section’s staff as well as their training needs and propose training plans;

• Coordinate all planning and procurement unit’s activities • Provide leadership to the section staff and Supervise their performance and development in

line with the Organization’s goals, objectives, policies and regulations. • Carry out any other task entrusted to him/her by supervisors

2. INTERNAL AUDITOR (2)

JOB DETAILS: Title: Internal Auditor Reporting to: Chief Internal Auditor Level: Professional Qualification: Masters or equivalent in Audit, Finance, Accounting or Management specializing in Finance, Accounting or at least Level II of ACCA or equivalent, or other Auditing or Accounting Professional Qualification recognised by IFAC (ACCA , CPA etc ) or A0 in Finance, Accounting or Management specializing in Finance, Accounting with 2 year working experience. Auditing or Accounting Professional Qualification recognised by IFAC (ACCA , CPA etc ) is an advantage.     Key responsibilities:

• Develop risk—based annual audit plans detailing the scope, nature and timing of audit activities; • Design internal audit procedures and work programs;

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• Identify key areas of risk within the organisation and propose appropriate controls to mitigate the risks;

• Review the accuracy, timeliness and relevance of financial information and other disclosures provided to management;

• Assess audit findings and provide senior management with an opinion on the adequacy, effectiveness and efficiency of the financial operations;

• Conduct operational, compliance, value for money and performance audit of various operations; • Provide senior management with an opinion on the adequacy, effectiveness and efficiency of the

internal control systems in the organisation; • Maintain proper audit documentation through compiling of relevant audit working papers; • Prepare audit reports in line with the approved audit plan; • Monitor the timely implementation of the management actions recommended in the audit reports; • Perform any other duty as may be requested by the Supervisor.

3. SOCIAL MEDIA OFFICER (1)

JOB DETAILS: Title: Social Media Officer Reporting to: Media Regulation Division Manager Level: Professional Qualification: Masters in Communication, Public Relations, Journalism, Law, Multimedia, Political Science, Social Science, IT or other relevant field Or A0 in Communication, Public Relations, Journalism, Law with 2 year working Experience other relevant field Required competences • Be thorough and observant in order to detect threats, opportunities, and trends • Have discretion and good judgment in order to analyze and react to comments, feedback, crisis

situations. • Proactive, efficient and independent • Empathy: know the characteristics of the users and have the ability to understand what they need and

their point of view in order to engage via various social media platforms. • Good team working skills • Demonstrates winning Social Customer Service techniques. Possesses great ability to identify potential

negative or crisis situation and apply conflict resolution principles to mitigate issues. • Displays ability to effectively communicate information and ideas in written and video format. • Display in-depth knowledge and understanding of Social Media platforms, their respective participants

(Facebook, Twitter, Yelp, Google+, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios.

• Proficient in content marketing and application. Experience in sourcing and managing content development and publishing.

Key responsibilities: • Manage RURA presence and engagement with clients (operators and consumers) via social

networking platforms such as Facebook, Twitter, etc. • Curate relevant content to reach RURA’s customers; • Create, curate, and manage all published content (images, video and written); • Develop and expand community and/or blogger outreach efforts;

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• Design, create and manage promotions and Social ad campaigns; • Become an advocate for the Authority in Social Media spaces, engaging in dialogues and answering

questions; • Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor

online ratings and respond accordingly; • Monitor trends in Social Media tools, applications, channels, design and strategy; • Write editorial content; • Create and upload videos; • Create and maintain a social media editorial calendar and posting schedule; • Using web content management systems to analyze website usage statistics • Writing reports for senior managers, clients and partnership organizations • Setting permissions for site users. • Perform any other duties as may be requested by the Supervisor.

ICT SECTOR

4. DIRECTOR OF TECHNOLOGY DEVELOPMENT AND SERVICES (1)

JOB DETAILS: Title: Director of Technology Development and Services Reporting to: Head of Department Innovations & Cybersecurity Department: Innovations & Cybersecurity Level: Director Qualification: Masters in Computer Sciences, Computer Engineering, Telecommunication/Communication Engineering, Systems design and management, Information Engineering, Cybersecurity or other relevant field with 1 years working experience Or A0 in Computer Sciences Computer Engineering, Telecommunication Engineering, Electronic Engineering, Systems design and management, Information Engineering or other relevant field with 3 year working experience; Key responsibilities:

• Management, operation, maintenance as well as development of new applications/services on of the existing (IGTVS) and future traffic or transaction verification platform;

• Take a lead in the knowledge transfer and ensure the IGTVS team is adequately trained and empowered to take over operations from the system supplier;

• Develop strategies and appropriate regulatory instruments and tools to ensure Operator’s networks are secure, stable and reliable;

• Management of Rwanda’s Root CA and develop strategies to promote PKI services in Rwanda; • Assign responsibilities, mentor, and monitor progress of the staff within the unit; • Undertake technology development and Services research to identify the requirements and

aspirations of the SMART Rwanda Vision for new applications and systems to be implemented for fast and secured services;

• Develop system requirements, specifications, costs and timelines for new systems/applications to be implemented;

• Prepare the action plan and budget of the directorate; • Undertake, perform any other duties that may be requested by the management of RURA.

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5. DIRECTOR OF INFORMATION SYSTEMS (1)

JOB DETAILS Job Title: Director of Information Systems Reporting to: Head of Innovation & Cybersecurity Department Department: Innovation & Cybersecurity Level: Director Qualification: Master's degree in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology, Information Systems Management, Electronics and Telecommunication Engineering with 1 year of working experience in ICT OR A0 in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System, Electronics and Telecommunication Engineering with 3 years of working experience with Certifications in CCNP,CCNA Security, MCSE, MCSD, MCTs (.NET),LAMP/WAMP Framework or MCITP or such certifications is an advantage Key responsibilities:

• Develop short-term, medium-term and long-term goals and requirements for RURA Information Systems, in alignment to RURA strategic plan;

• Lead the implementation, operation and maintenance of IT systems, creating a modern corporate environment that leverages technology to be operationally efficient and effective;

• Ensure that RURA’s IT infrastructure is secure, stable and reliable; • Advise senior management on the acquisition of systems to equip RURA with ability to monitor

the different regulated sectors, as tools for regulatory compliance; • Maintain an in depth knowledge of the full scope of information processing, system networking,

communication, Geographic Information System and related technologies. • Direct the planning, design and development, integration, coordination and operations of all IS

Functions; • Provide technical support to the Department / Division managers and Units Directors, assists in

performing needs assessment and strategic planning; • Maintain communication infrastructures to improve operations, meet needs and resolve problems

with new and/or existing systems; • Develop, implement, and audit standard operating policies and procedures which comprising

among others quality, documentation and security of RURA Information Systems; • Assess and anticipate technology projects and recommend appropriate actions and resources; • Encourage an innovative and teamwork culture within the directorate and collaboration across the

departments of RURA for better performance delivery; • Prepare the action plan and budget of the directorate; • Performs any other related duties as assigned by the supervisors.

6. INFORMATION/APPLICATION SYSTEMS ANALYST (2)

JOB DETAILS Job Title: Information/Application Systems Analyst Reporting to: Universal Access & Services Division Manager Department: Innovation and Cybersecurity

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Level: Director Qualification: Masters of Science in Information Technology, Computer Science, Computer Engineering, Electronic Engineering, Information/Software Engineering, Telecommunication Engineering, Cybersecurity or other related field with 1 year working experience Key responsibilities:

• Lead in identifying new applications and technologies, via market and technology research, market and competitive analysis, etc.;

• Coordinate with other entities responsible for standardization at the national, regional and global level to establish secure computer applications standards/systems applicable in Rwanda;

• Encourage introduction of new information and communications applications, architectures and systems in the country;

• Collaborate with other national institutions in shaping Rwanda policy and regulatory environment with regards to information and communications applications and cyber security;

• Collaborate with counterpart Units/Departments to leverage current and future strategic platforms in RURA, such as the IGTVS, to optimize existing applications and develop new ones;

• Provide inputs on technical specifications to be included in licenses, regulations or guidelines with regards to Application systems;

• Advise the Head of Department on ICT applications related issues; • Promote ICT applications awareness in the country; • Participate in national, regional and international initiatives related to the computer applications

and systems; • Take part in the process of planning, budgeting, and reporting of activities of the division; • Prepare the action plan and the budget for the agreed activities and implementation of new

applications; • Collaborate with all stakeholder and build a multidisciplinary teamwork spirit; • Prepare regular reports and contribute to the annual report of the Universal Access & Services

division; • Undertake, perform any other duties that may be assigned by the supervisors.

7. BIG DATA ANALYST (2)

JOB DETAILS Job Title: Big Data Analyst Reporting to: Universal Access & Services Division Manager Department: Innovation & Cybersecurity Level: Director Qualification: Masters of Computer Science, Data Science, Analytics, Information Engineering, Computer Engineering, Electronic Engineering or other relevant field with 1 year working experience or A0 in Computer Science, Computer Engineering, Electronic Engineering, Telecommunication, Electromechanical Engineering with 3 year working experience in a senior position dealing with big data/analytics Key responsibilities:

• Conduct big data analytics on different data sets collected on the regulated sectors, to inform

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policy, regulation, planning and decision making; • Develop prototypes and proof of concepts for the selected solutions, and implementing complex

big data projects with a focus on collecting, parsing, managing, analyzing and visualizing large sets of data using multiple platforms;

• Research and apply technologies to solve big data problems and to develop innovative big data solutions;

• Conduct data analysis, end user requirements analysis, and business requirements analysis to develop a clear understanding of the business needs and to incorporate these needs into technical solutions for RURA;

• Prepare the action plan and the budget for the agreed activities and implementation of new solutions;

• Ensure continuous alignment to the objectives and targets of the SMART Rwanda with regards to ICT in general and big data in particular;

• Provide inputs on technical specifications to be included in licenses, regulations or guidelines with regards to big data systems and applications;

• Participate in national, regional and international initiatives related to the big data; • Collaborate with all stakeholders and build a multidisciplinary teamwork spirit; • Prepare regular reports and contribute to the annual report of the Universal Access & Services

division; • Undertake, perform any other duties that may be requested by the management of RURA.

8. EMERGING COMMUNICATIONS TECHNOLOGY ANALYST (2)

JOB DETAILS

Job Title: Information/Application Systems Analyst Reporting to: Universal Access & Services Division Manager Department: Innovation and Cybersecurity Level: Director Qualification: Masters of Computer Engineering, Electronic Engineering, Electrical Engineering, Telecommunication/Communication Engineering, Information Engineering or other relevant field with 1 year working experience Key responsibilities:

• In collaboration with other Departments Conduct research and studies on emerging communication technologies that foster a competitive ICT market and promote technological innovation in Rwanda;

• To carry out benchmarking on current and future communication technology trends and propose policies and regulations that encourage investment in emerging technologies;

• Identify and review appropriate emerging communication technologies, systems and methods for widening new services that consumers demand throughout the country;

• Conduct a market analysis, socio-economic impact and regulatory aspects of introducing emerging technology and proactively initiate policies and strategies that facilitate smooth integration on Rwanda market for business and services improvement.

• Advise on policy measures and strategies for the promotion and adoption of emerging communication technologies such as everywhere connectivity for Internet of things, smart

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cognitive networks, smart cities, intelligent environment and more responsive governments Applications, etc.

• Collaborate with counterpart Units/Departments to leverage current and future strategic platforms in RURA, such as the IGTVS, to optimize existing systems and develop new ones;

• Coordinate with other entities responsible for standardization at the national, regional and global level to establish emerging communication technologies standards applicable in Rwanda;

• Provide technical expertise needed to ensure smooth transition from the current communication technologies into industrial revolution that influence consumption, production, provision of services and create bigger market across the region;

• Initiate projects aiming at promoting and encouraging introduction of universal emerging communication technologies and services and its adoption by the industry;

• Ensure continuous alignment to the objectives and targets of the SMART Rwanda with regards to ICT;

• Provide inputs on technical specifications to be included in licenses, regulations or guidelines with regards to emerging communication networks and services;

• Participate in national, regional and international initiatives related to the emerging communication networks;

• Take part in the process of planning, budgeting, and reporting of activities of the division.

9. MAINTENANCE AND SUPPORT OFFICER (2)

JOB DETAILS Job Title: Maintenance and Support Officer Reporting to: Director of Technology Development & Service Department: Innovation & Cybersecurity Level: Professional Qualification: Masters in Computer Sciences, Computer Engineering, Telecommunication Engineering, Systems design and management, Information Engineering or other relevant field Or A0 in Computer Sciences Computer Engineering, Telecommunication Engineering, Electronic Engineering, Systems design and management, Information Engineering or other relevant field with 2 year working experience Key responsibilities:

• To provide maintenance support of the existing IGTVS platform/system installations in RURA, telecom operators and any other similar/related infrastructure;

• Support IGTVS team in fraud traffic detection and other monitoring activities; • Monitor proper functioning of telecommunication infrastructure and advise RURA management on

any identified risks that require regulatory intervention; • Perform tasks associated with diagnostic testing for the detection of fraud traffic and any other

irregularities; • Overall planning of operations; • Liaise with the telecom operators, on all matters concerning the regular and smooth operation of

the system, such as telecom network upgrades, etc.; • Consolidation of reports, for making decisions that validate the actions to be taken; • Information sharing through circulars, newsletters, frequent meetings or work sessions as needed; • Participate in software and hardware upgrades of the IGTVS platform; • Perform any other tasks assigned by the supervisor.

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10. IGTVS MONITORING OFFICER (3)

JOB DETAILS Job Title: Monitoring officer Reporting to: Director of Technology Development & Service Department: Innovation & Cybersecurity Level: Professional Job Profile: Masters in Computer Sciences, Information Technology, Information Systems Management or other relevant field Or A0 in Computer Sciences, Computer Engineering, Electronic Engineering, Information Technology, Information Systems Management or other relevant field with 2 year working experience; Key responsibilities:

• Provide 24 hour IGTVS monitoring and alarm reporting, utilizing system monitoring tools; • Ensure smooth and constant supervision of traffic flow on the networks of all operators and

compile reports on traffic trends; • Coordinating with IGTVS system supplier as well as operators in traffic verification, preparation

of invoices and validation; • Collaborate in the detection and reporting of fraudulent call termination; • Work closely with the supplier’s test centres in various countries for the execution of the manual

portion of the anti-fraud tests; • Review and general clean-up of Ticket queue, and ensuring timely resolution to trouble tickets; • Ensure timely follow up with system supplier via e-mails or phone calls; • Troubleshooting network/system issues and reporting according to established procedures; • In collaboration with Telecom Operators identify the problems and take quick action for problem

solving; • In collaboration with the supplier, report any issues that requires further investigations; • Performing any other tasks as assigned by the supervisor.

11. SYSTEM DEVELOPMENT OFFICER (2)

JOB DETAILS Job Title: System Development Officer Reporting to: Director of Technology Development and Systems Department: Innovation & Cybersecurity Level: Professional Qualification: Masters in Computer Science, Computer Engineering, Telecommunication Engineering, Systems design and management, Information Engineering or other relevant field Or A0 in Computer Sciences Computer Engineering, Telecommunication Engineering, Electronic Engineering, Systems design and management, Information Engineering or other relevant field with 2 year working experience Key responsibilities:

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• To develop a high level of technical proficiency in the IGTVS system architecture, infrastructure and applications;

• Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts relating to the new applications to be incorporated in the platform;

• Conduct research and participate in the development of new applications as well as cybersecurity related efforts within the IGTVS platform and the telecom environment in general;

• Recommend, schedule, and perform software improvements and upgrades to the platform; • Validate the arbitration of the reconciliation of traffic with the operators; • Manage the contract with the technical operator; • Provide technical and financial reviews to the regulator, etc.;

12. CONTENT DEVELOPMENT OFFICER (1)

JOB DETAILS Job Title: Content Development Officer Reporting to: Universal Access & Services Division Manager Department: Innovation & Cybersecurity Level: Professional Qualification: Masters in Computer Science, Computer Engineering, Information systems, Multimedia or other relevant field, or A0 in Computer Science, Computer Engineering, Information systems, Information Technology or other relevant field with 2 year working experience Key responsibilities:

• Conduct gap analysis of content development in Rwanda and monitor overall trend in the country; • In collaboration with other stakeholders, develop strategies and plans for promoting the

development of local content; • Identify emerging multimedia services and analyze their impact on the country and the industry as

a whole; • Provide technical expertise needed to develop regulations or guidelines related to content

development; • In consultation with the private sector and other stakeholders, define key priorities and develop a

roadmap for boosting local content; • Take part in the process of planning, budgeting, and reporting of activities of the Universal Access

and Services Division.

13. NETWORK ENGINEER (1) JOB DETAILS:

Job Title: Network Engineer Reporting to: Director of Information System Department: Innovation and Cybersecurity Level: Professional Qualification: Masters in Computer Sciences, Information Technology, Information Systems Management, Electronic/ Communications Engineering or other relevant field, Or A0 in Computer Sciences, Information Technology, Telecoms/Communications Engineering or other relevant field with 2 year working experience. Certifications in CCNP, MCSE, MCSD, MCTs (.NET),LAMP/WAMP

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Framework or MCITP is an advantage

Key responsibilities:

• Establish a secure, stable and reliable network infrastructure; • Install, support and maintain hardware and software infrastructure such as routers, switches,

firewalls, etc.. according to best practices; • Perform network security design and integration; • Establish network QoS indicators by evaluating network performance issues including availability,

utilization, throughput, and latency; • Maintains network performance by performing network monitoring and analysis, and performance

tuning, troubleshooting network problems and escalating problems to vendor where required; • Provide network and host based security, incident response, firewall and VPN management and

administration; • Implement the necessary controls and procedures to protect information systems assets from

intentional or inadvertent modification, disclosure, or destruction; • Assist in the development of guidelines and procedures for administration and security best

practices; • Perform regular security monitoring to identify any possible intrusions; • Manage all system back-up and restore protocol, develop and install data retrieval system • Plan and oversee network infrastructure replacements and upgrades; • Maintain documentation of the network, and other communication systems; • Define network policies and procedures; • Performs any other related duties as assigned by the Management.

14. ICT LICENSING AND COMPLIANCE OFFICER (1)

JOB DETAILS Job Title: Officer in Charge of Licensing and Compliance Reporting to: Head of ICT Regulation Department Department: ICT Regulation Level: Professional Qualification: Masters in ICT Law, Business Law or other related field or A0 in Law with 2 years experience

Key responsibilities:

• In close collaboration with concerned unit, assess all applications for licenses and permits; • Carry out periodic review of regulations in ICT sector in collaboration with Legal, Consumer and

Economic Regulation department; • Develop Licensing procedures in telecom and postal services; • Draft Regulatory Board papers, licenses and permits relating to the ICT sector; • Ensure that ICT Service Providers are licensed and operate under clear license terms and

conditions; • In close collaboration with Legal, Consumer and Economic Regulation Department, elaborate

dispute resolution mechanisms in ICT sector; • Keep records of all ICT licenses issued by RURA. • Initiate, develop and propose compliance mechanisms/strategies to be applied in the ICT sector in

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collaboration with Legal, Consumer and Economic Regulation department; • Carry out compliance assessment and submit the assessment report to the Legal, Consumer and

Economic Regulation Department for enforcement action; • Initiate and propose compliance awareness/sensitization campaigns on various regulatory aspects

(licensing, license obligations, performances, etc) in ICT sectors; • Take part in preparation of budget and action plan of the Department • Work closely with the Legal Service& Enforcement Unit as the Department’s liaison officer • Carry out any other task entrusted to her/him by the Head of Department

ENERGY, WATER AND SANITATION

15. DIRECTOR OF ELECTRICITY AND RENEWABLE ENERGY REGULATION (1)

JOB DETAILS:

Job Title: Director of Electricity and Renewable Energy Regulation Reporting to: Head of Energy, Water and Sanitation Regulation Department Department: Energy, Water and Sanitation Regulation Level: Director Qualification: Masters or Equivalent in Electrical Engineering, Renewable Energy, Energy Management, Industrial Engineering or other related field with 1 year working experience or A0 Electrical Engineering, Renewable Energy or other related field with 3 year working experience

Key responsibilities:

• In close collaboration with the unit’s officers in charge of licensing& enforcement and tariff monitoring& market analysis, coordinate all regulatory activities relating to drafting/update of relevant regulatory instruments (PPAs, Concession Agreements, etc) in the Electricity and Renewable Energy sub-sectors;

• In close collaboration with the unit’s officers in charge of licensing& enforcement and tariff monitoring& market analysis, approve all specifications/requirements for the issuance of licenses/permits to operators in the Electricity and Renewable Energy sub-sectors;

• In close collaboration with the officer in tariff monitoring& market analysis, advise the management on implementation of the tariff unbundling and automatic tariff adjustment mechanisms in the electricity service provision;

• Provide technical support in drafting of laws and regulations governing Electricity and Renewable Energy sub-sectors;

• Keep updated files of each licensee in the Electricity and Renewable Energy sub-sectors; • Advise on policy measures and strategies for a proper regulation of the Electricity and Renewable

Energy sub sectors; • Coordinate Energy Sector Working Group’s activities relating to the Electricity and Renewable

Energy sub sectors; • Collaborate with the Rwanda Standards Board and other stakeholders in the establishment of

relevant standards pertaining to the Electricity and Renewable Energy sub sectors; • Advise the Management on new projects in the Electricity and Renewable Energy sub sectors; • Supervise the development and timely implementation of all planned and assigned activities as

well as the budget execution of the Electricity and Renewable Energy unit; • Coordinate all activities relating to Electricity projects monitoring, technical compliance and

quality of service (QoS) as well as those pertaining to renewable energy and energy efficiency; • Ensure compliance and enforcement of regulations and service quality standards, through planning

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and coordination of field inspections and compliance audits; • Supervise the assessment of periodical reports from the operators in the Electricity and Renewable

Energy sub sectors; • Coordinate all Energy Regional Regulators Associations’ activities relating to Electricity and

Renewable Energy sub-sectors; • Conduct public consultations with stakeholders and collect their feedback on draft

regulations/guidelines relating to Electricity and Renewable Energy sub sectors • Avail the Unit’s weekly, monthly and quarterly reports on the Action Plan implementation and on

the related budget execution • Asses the performances of the Unit’s staff as well as their training needs and propose training

plans; • Develop and implement strategies for an increased awareness and dissemination of information

critical to the regulation of Electricity and Renewable Energy; • In close collaboration with the RURA website content management officer, timely avail accurate

and updated information relating to the regulation of the Electricity and Renewable Energy sub-sectors;

• Carry out any other task entrusted to him/her by supervisors

 

16. DIRECTOR OF GAS& DOWNSTREAM PETROLEUM REGULATION (1)

JOB DETAILS Job Title: Director of Gas & Downstream Petroleum Regulation Reporting to: Head of Energy, Water and Sanitation Regulation Department Department: Energy, Water and Sanitation Regulation Level: Director Qualification: Masters or Equivalent in Petroleum Engineering, Chemical Engineering, Industrial Engineering or Mechanical Engineering or other relevant fields with 1 years working experience or A0 in Petroleum Engineering, Chemical Engineering or Mechanical Engineering or other relevant fields with 3 working experience

Key responsibilities:

• In close collaboration with the unit’s officers in charge of licensing& enforcement and tariff monitoring& market analysis, coordinate all regulatory activities relating to drafting/update of relevant regulatory instruments in the Gas and Downstream Petroleum sub-sectors;

• In close collaboration with tariff monitoring& market analysis, develop a comprehensive petroleum sector information system (sector statistics, data and information)

• In close collaboration with tariff monitoring& market analysis, analyse gas and petroleum supply chain (importation, transportation, storage and retailing) and contribute to the tariff set-up and monitor the implementation of gas & petroleum price control

• Provide technical assistance in drafting laws and regulations governing Gas and Downstream Petroleum sub-sector

• Keep updated files of each licensee in the Gas and Downstream Petroleum sub-sectors • Advise on policy measures and strategies for a proper regulation of the Gas and Downstream

Petroleum sub-sectors; • Coordinate Energy Sector Working Group’s activities relating to the Gas and Downstream

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Petroleum sub-sectors; • Collaborate with the Rwanda Standards Board and other stakeholders in the establishment of

relevant standards pertaining to the Gas and Downstream Petroleum sub-sectors; • Advise the Management on new projects in Gas and Downstream Petroleum sub-sectors; • Supervise the development and timely implementation of all planned and assigned activities as

well as the budget execution of the Gas and Downstream Petroleum unit; • Coordinate all activities relating to the regulation of methane &other industrial gases, biogas, LPG,

Petrol service stations and Fuel Depots; • Conduct public consultations with stakeholders and collect their feedback on draft

regulations/guidelines relating to the Gas and Downstream Petroleum sub-sectors; • Develop and implement strategies for an increased awareness and dissemination of information

critical to the regulation of Gas and Downstream Petroleum sub-sectors; • Avail the Unit’s weekly, monthly and quarterly reports on the Action Plan implementation and

related budget execution • Supervise the assessment of periodical reports from the operators in the Gas and Downstream

Petroleum sub-sectors; • Asses the performances of the Unit’s staff as well as their training needs and propose training

plans; • Coordinate all Energy Regional Regulators Associations’ activities relating to Gas and

Downstream Petroleum sub-sectors • Carry out any other task entrusted to him/her by supervisors

17. DOWNSTREAM PETROLEUM MONITORING OFFICER (2)

JOB DETAILS

Job Title: Downstream Petroleum Monitoring Officer Reporting to: Director of Gas and Downstream Petroleum Regulation Department: Energy, Water and Sanitation Regulation Level: Professional Qualification:Masters or Equivalent in Petroleum Engineering, Chemical Engineering, Industrial Engineering or Mechanical Engineering or other relevant fields or A0 in Petroleum Engineering, Chemical Engineering or Mechanical Engineering or other relevant fields with 2 working experience Key Responsibilities

• In close collaboration with the officer in charge of licensing and enforcement, assess all applications for and draft/review of licenses/permits, regulations and guidelines pertaining to downstream petroleum sub-sector;

• Prepare the Licenses/permits or authorizations’ technical specifications relating to petroleum bulk storage facilities, petroleum transportation, petrol service stations and petroleum products processing plants;

• Develop regulatory tools for the construction, installation and operations of petroleum facilities (fuel depots, petrol stations, pipelines, lubricants plants, etc);

• Analyze technical reports from downstream petroleum operators (fuel depots and service stations, etc)

• Assess applications for new downstream petroleum projects (fuel depots, petrol stations, lubricants plants, etc)

• Prepare a reporting template and conduct regular inspections to downstream petroleum infrastructure and advise on enforcement mechanisms;

• Collaborate with the Rwanda Standards Board and other concerned stakeholders in the establishment of relevant standards/norms relating to the downstream petroleum industry (petrol

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service stations, fuel depots, pipelines, lubricant plants etc) • Prepare updated database of all downstream petroleum operators and infrastructures in the

country; • Follow-up on the implementation of petrol service station mapping plan and prepare timely

recommendations; • Draft the EHS guidelines and operational procedures pertaining to downstream petroleum

activities (petrol service stations, fuel depots, etc); • Contribute to the elaboration of the unit’s action plan and related budget; and • Carry out any other tasks entrusted to him/her by the supervisors.

18. ENERGY, WATER AND SANITATION LICENSING AND COMPLIANCE OFFICER (1)

JOB DETAILS Job Title: Officer in Charge of Licensing And Enforcement Reporting to: Head of Energy, Water and Sanitation Regulation Department Department: Energy, Water and Sanitation Regulation Level: Professional Qualification: Masters in Energy Law, Business Law, Environmental Law or other relevant field with A0 in Law or A0 in Law with 2 years’ experience

Key responsibilities:

• Review existing legal and regulatory instruments (policies, laws, guidelines, rules and regulations, Concession Agreements, PPA, WPA, PPPA, etc) pertaining to the energy, water and sanitation sectors and provide implementable recommendations;

• In close collaboration with technical units, initiate and draft missing regulatory instruments (regulations, guidelines, etc) for the regulation of Energy, water and sanitation sectors;

• In close collaboration with concerned units, assess all applications for licenses and permits; • Draft Regulatory Board papers, licenses and permits relating to the energy, water and sanitation

sectors; • Carry out periodic review of legislations and regulations and benchmark them with regional/other

regulators in collaboration with the concerned Department; • Develop appropriate licensing procedures in the energy, water and sanitation sectors as well as

corresponding license models/templates (terms and conditions, obligations, etc.); • Keep updated records of all licensees in the energy, water and sanitation sectors; • Ensure that all information on licensing (including but not limited to licensing process and

procedures) and licensed operators is regularly updated and posted on RURA website; • Initiate and propose compliance awareness/sensitization campaigns on various regulatory aspects

(licensing, license obligations, performances, etc) in energy, water and sanitation sectors in collaboration with other concerned Departments;

• Initiate, develop and propose compliance mechanisms/strategies to be applied in the energy, water and sanitation sectors;

• Carry out compliance assessment and submit the assessment report to the Legal, Consumer and Economic Regulation Department for enforcement action;

• Work closely with the Legal Service& Enforcement Unit as the Department’s liaison officer • Contribute to the development and review of periodic reporting formats/check-lists, monitor its

compliance and avail timely recommendations • Provide inputs to all Department’s outgoing correspondences;

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• Advise the Head of Department on all issues relating to the action plan development& implementation, budget execution and staff training programme

• Carry out any other activity that may be assigned to him/her by supervisors.

CORPORATE, LEGAL AND ECONOMIC REGULATION

19. DIRECTOR OF ECONOMIC REGULATION (1)

JOB DETAILS Job Title: Director of Economic Regulation Reporting to: Head of Legal, Consumer and Economic Regulation Department Department: Legal, Consumer and Economic Regulation Level: Director Qualification: Masters in Economics, Management or other relevant field with 1 year working experience or A0 Economics, Management or other relevant field with 3 year working experience

Key responsibilities:

• Plan, Coordinate and Direct the implementation of the economic regulation related activities and

identify alternatives for converting policies in the regulated sectors into implementable economic regulation action plans;

• Carry out tariff studies and ensure that tariffs for regulated public utility services are cost-based and monitor the implementation of the tariff set-up and price controls;

• Provide expert testimony during rate making process, and advising the Management and the Board on economic regulation matters;

• Analyze markets performance and develop competition strategies for attaining an effective and fair competition within the framework of applicable policies, laws and regulations and monitor the market competition in the regulated sectors;

• Provide economic regulation strategies for enhanced competition, accessibility, availability and affordable services in regulated sectors.

• Benchmark best practices in regulatory economics and initiate modifications/adjustments in regard to new developments in the regulated sectors;

• Benchmarking utilities’ performance over time with one another or peers to assess its productivity, indirect costs, return and growth, utility staffing, funding from development partners etc.;

• Collect and analyse information from the regulated sectors, develop comprehensive and updated database of key statistical information & data, carry out regular surveys with a view to providing information on the usage and access to public utility services by individuals and households, and disseminate information on performance of the Regulated Sectors;

• Coordinate the analysis of interconnection agreements relating to the regulated sectors where applicable;

• Analyze investments, business and roll-out plans from license applicants in regulated sectors and monitor their implementation ;

• In collaboration with Finance Unit, perform financial analysis/audit, develop and implement economic and financial models to cater for specific regulatory agendas;

• Develop Regulatory Impact Assessment (RIA) framework and regularly assess the positive and negative effects of proposed or existing regulations and to produce assessment report on social, financial and economic impact of regulation;

• Conducting economic, financial and policy analyses and their impact on the Regulated Sectors’ operations;

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• Advise the management on required measures to prevent the regulatory failure and maximize the social welfare;

• Assess and monitor the performances of regulated utilities in terms of level   of   investment,  availability   of   regulated   Services,   cost   of   services   and   level   of   efficiency   in   production   and  distribution and advise the management on regulatory intervention;

• Conduct public consultations with stakeholders and collect their feedback on draft regulations/guidelines relating to regulated sectors

• Avail the Unit’s weekly, monthly and quarterly reports on the Action Plan implementation and on the related budget execution

• Asses the performances of the Unit’s staff as well as their training needs and propose training plans;

• Develop and implement strategies for an increased awareness and dissemination of information critical to the economic regulation;

• In close collaboration with the RURA website content management officer, timely avail accurate and updated information relating to economic regulation;

• Reviewing the Authority’s strategic plan and carrying out research in areas relevant to the economic regulation; and Carry out any other task entrusted to him/her by supervisors

20. DIRECTOR OF HUMAN RESOURCES AND ADMINISTRATION (1)

JOB DETAILS Job Title: Director of Human Resources and Administration Reporting to: Head of Corporate Services Department Department: Corporate Services Level: Director Qualification: Masters' Degree in Human Resource Management, Business Administration, Management with Specialization in Human Resource or Administration with 1 year working experience or A0 in Human Resource Management, Administration Sciences, Management, Business Administration with 3 years of working experience. Key responsibilities:

• Develop and implement effective Talent Management plans, strategies, procedures and policies, and monitor them to ensure that they meet legal requirements, organisational needs and objectives, and that they reflect best practice;

• Ensure smooth implementation of RURA Staff Statutes and other related instruments; • Advise the management on any needed amendment of Staff Statutes and other related documents; • Oversee the smooth running of HR-related administrative tasks, such as leave management, sick

leave, replacement jobs and wage payments; • Ensuring compliance with legal, contractual or statutory procedures on personnel management

such as recruiting, welfare benefits and work contract management; • Advice on all matters relating to personnel management; • Develop and maintain a human resources system that meets institutional needs; • Elaborate periodic administrative report about employment and discipline of the employees; • Plan and conduct staff induction for the new staff to promote positive attitude toward the

Regulatory Authority goals; • Recommend organizational development strategies, including staff retention policies and practices; • Advise on the strategies to adopt and maintain the moral and motivation of staff;

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• Advise the management on appropriate actions of employees’ relations issues; • Conduct the consultations with staff and collect their feedback on internal rules and regulations; • Avail the Unit’s weekly, monthly and quarterly reports on the Action Plan implementation and on

the related budget execution • Assess the performances of the Unit’s staff as well as their training needs and propose training

plans; • In close collaboration with the RURA website content management officer, avail timely and

accurate information relating to RURA’s activities falling under the unit’s responsibility; • Ensure efficient management of RURA Assets; • Coordinate all Human Resources and Administration activities; • Carry out any other task entrusted to him/her by supervisors

21. DIRECTOR OF PLANNING AND PROCUREMENT (1)

JOB DETAILS Job Title: Director of Planning and Procurement Reporting to: Head of Corporate Services Department Department: Corporate Services Level: Director Qualification: Masters in Public Procurement, Strategic Planning or Public Administration other relevant field with 1 years experience in Planning or Procurement with or A0 Economics, Management, Public Administration or other relevant field with 3 years experience in Planning or Procurement Key responsibilities:

• Coordinate all activities relating to Corporate Strategy, Planning and Procurement; • Ensure proper planning exercises for all projects and activities to be implemented by RURA in line

with the Vision 2020, Seven Year Government Programs, EDPRS II and RURA Strategic Plan; • Participate in Budget Preparation; • Ensure and maintain close communication with project supervisors (project focal persons) for

effective delivery and regular reporting; • Assist in translating the annual action plans into performance contracts, in close collaboration with

concerned units and departments; • Prepare the institution’s performance contract; • In collaboration with the Monitoring and Evaluation Officer, ensure effective assessment of

feedback from field visit reports in correlation with expected project outputs; • Prepare required report templates and ensure regular reporting by all departments; • Prepare reports on institution’s activities recommending improvements and modifications; • Consolidate activity report and action plan for RURA and evaluate its implementation; • Provides overall management of RURA’s planning related issues; • Ensure understanding and implementation of the full compliance with Rwanda Public Procurement

Law; • Review procurement plans to ensure timely completion of program activities; • Ensure compliance with internal control procedures; • Manage procurement requirements of the institution and ensure that procurement process is

conducted as per approved rules and regulations; • Prepare a weekly summary of all outstanding requisitions, showing the current status of the items

and the date which they are expected to be supplied to the Authority;

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• Prepare monthly summary reports on the procurement and logistics support functions; identifying problems in operations and solutions proposed;

• Monitor procurement costs in liaison with the Finance Unit to ensure that expenditures remain within approved budgets;

• Establishment and maintenance of ethical, professional working relationships with suppliers; • Ensuring that all Supplies, services and equipment required are delivered on time; • Ensure that the activity planning is done on time and is aligned with cashflow as well as

procurement planning; • Avail the Unit’s weekly, monthly and quarterly reports on the Action Plan implementation and on

the related budget execution; • Asses the performances of the Unit’s staff as well as their training needs and propose training

plans; • In close collaboration with the RURA website content management officer, avail timely and

accurate information relating to RURA’s activities falling under the unit’s responsibility; • Carry out any other task entrusted to him/her by supervisors

22. LEGAL DRAFTING OFFICER (2)

22. 1 LEGAL DRAFTING OFFICER (1)

JOB DETAILS Job Title: Legal Drafting Officer (1) Reporting to: Director of Legal Services and Enforcement Department: Legal, Consumer and Economic Regulation Level: Professional Qualification: Masters in Law with AO in Law or A0 in Law with 2 year working experience

Key responsibilities:

• Participate in the preparatory work of Policy and Laws in all regulated Sectors; • Draft legal and regulatory instruments in different regulated sectors such as new bills, Regulations,

Guidelines, Board decisions, licenses, etc; • Analyze bills from the government where RURA is required to provide inputs and propose draft

amendments as may be required; • Conduct legal research in respect of bills of laws and regulations; • Carry out periodic review of the legislations and regulations through benchmarking and assess

their impact on both the regulatory process and service delivery; • Carry out a benchmarking on existing legal and regulatory systems in the region and propose

modifications so as to adapt to new technologies and take into account any developments in the market and further restructuring of regulated sectors’ markets;

• Initiate and review of legal and regulatory framework of regulated sectors where demeed necessary;

• Follow-up state legislative activities during legislative sessions and interims and providing status reports on legislations affecting the Regulatory Authority;

• Provide advice on interpretation of regulations; • Carry out regulatory burden reviews, simplify the process of licensing and remove problematic and

disadvantageous regulations and guidelines ; • Develop license models for all regulated sectors; • Provide advice on process of handling license applications if required; • Carry out any other activity that may be assigned by the Supervisor.

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22.2 LEGAL OFFICER IN CHARGE OF TRANSLATION JOB DETAILS Job Title: Translator (1) Reporting to: Director of Legal Services and Enforcement Department: Legal, Consumer and Economic Regulation Level: Professional Qualification: Masters in Law with AO in Law or A0 in Law with 2 year working experience

Key responsibilities:

• Translate draft law and Regulations related to regulated sectors into official languages, where necessary;

• Harmonize translation of bills of laws, Orders, regulations and any other legal document submitted to The Regulatory Authority;

• Edit and proof read all legal intruments submitted to accurately reflect the meaning of the source and target language;

• Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions;

• Develop and update terminology used in legal instrument related to regulated sector; • Ensure that all regulations approved by the Regulatory Board of RURA are duly published at

Regulatory Authority Website and in National Official Gazette where necessary; • Draft legal and regulatory instruments in different regulated sectors such as new bills, Regulations,

Guidelines, Board decisions, licenses, etc; • Participate in the preparatory work of Policy and Laws in all regulated Sectors when required; • Carry out any other activity that may be assigned by the Supervisor.

 

23. REVENUE ASSURANCE OFFICER (2) Job Details:

Job Title: Revenue Assurance Officer Reporting to: Director of Finance Department: Corporate Services Level: Professional Qualification: Masters in Finance, Audit, Management or other relevant field or A0 in Accounting or Finance with 2 year working experience Key Responsibilities:

• Elaborate and provide advice on strategies for effective revenue collection; • Oversee billing of operators and payments; • Mobilization and sensitization of operators within the regulated sectors (Water and Sanitation,

Energy, Transport, Electronic Communication, Postal services and Media); • Working with cross-cutting teams in resolving financial and revenue related issues; • Analyse financial statements and make comments on their correctness; • Prepare invoices of the regulatory fee based on the financial statements; • Record all revenue invoices and keep an updated database of all licensed operators

(companies/cooperatives); • Prepare invoices for all RURA services and follow up to ensure timely payment by operators; • Periodic revenue analysis & revenue forecast; • Conduct periodic training to small operators on financial statements elaboration and financial

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reporting; • Prepare monthly reconciliations between collected revenues and list of operators; • Periodic reconciliation of account receivables with the licensed operators; • Receive and capture into the system the quarterly declarations of the regulatory fee from operators; • Participate in auditing of licensed operators, when deemed necessary; • Periodic reporting according to the internal regulations; • Contribute to the elaboration of the unit’s action plan and related budget; and • Perform any other task given by the supervisor

24. CUSTOMER CARE/SECRETARY (1)

JOB DETAILS:

Title: Customer Care/Secretary Reporting to: Director of Human Resources and Administration Department: Corporate Services Level: Associate Professional Qualification: A0 Marketing, Communication, Public Relations, Public Administration, Law or other relevant field with proven experience in customer care with service friendly outgoing personality; or A1 in Secretarial Studies with 3 years experience Key responsibilities:

• Receive and orient official guests and visitors; • Set up and maintain a systematic filling system, safe keeping of important documents and files

archive up to date; • Manage central management of telephone and official calls • Typing, filing and organizing official data and information; • Organize and manage official correspondences and mails; • Drafting of correspondence; • Facilitate organization of internal and external meetings, as well as workshops; • Able to maintain strict confidentiality and interact professionally with all levels of management

and staff; • Carry out any other task entrusted to him/her by supervisors.

REQUIRED KEY TECHNICAL SKILLS AND KNOWLEDGE:

In addition to the qualifications required to each job position, candidates must have the following skills and knowledge;

− Excellent Communication, Organizational and Interpersonal Skills; − Analytical and problem solving skills; − Excellent judgment and decision making skills; − Time management skills; − High level of integrity; − Proficiency in using computers.

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HOW TO APPLY

Interested and qualified candidates are required to submit an application letter with the following documents:

• A detailed curriculum vitae (CV) • Copy of degree certificates and any other relevant qualifications (For degrees

obtained outside Rwanda, equivalence issued by Higher Education Council for authentication is required)

• A photocopy of Identity Card • Names and contact details (phone and email) of three referees.

The above required documents have to be submitted to RURA Offices at KN6 AV 11, Kiyovu - Kigali, or by email at career@rura.rw; not later than 31st March 2016, at 05:00 pm local time. Done at Kigali, 11/03/2016 (Sé)

Patrick NYIRISHEMA Maj Ag Director General