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    Case Analysis On ROYAL DSM

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    Introduction

    • Royal DSM is a Dutch Multinational, headquartered in H

    active in the felds o health, nutrition and materials.• It was ounded in Netherlands in early 1!" as a coal m

    com$any. Mined coal rom 1!% to 1&'. (irst $roduced#as in 1"1.

    • In 1'!s e*$anded into $lastics and started +a$rolacta

    $roduction in the 1!-s $olyethylene and melamine i1%!s.

    • Started restructurin# and diversiyin# in the 1/!-s intchemicals.

    • 1!-s saw DSM transormin# into $etrochemicals, lie

    and $erormance materials.

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    +hallen#es

    •Im$ortant +hallen#es0

    • $#radin# the com$any-s I+2 to meet the demands odiversifed com$any

    • 3na4le e*ecution o the com$any-s new 4usiness stra

    • Standardi5ations o I+2 inrastructure to #ain o$eratio

    e6ciency• Im$rove its a4ility to disentan#le an acquired 4usines

    the $arent com$any and inte#rate them into DSMsimultaneously

    • How to standardize technology infrastructure across departments a

    units?

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     2imeline o an 3volvin# DSM• 1!" 7 DSM started with % wor)ers

    • 1!% 7 (irst mined coal

    • 1"1 7 Started $roducin# coke-oven gas (8y7$roduct o coal)

    • 1" 7 8e#an $roducin# chemicals 9nitro#enous ertili5er and ammonia:

    • ;ter 1roduction o Caprolactm (used in $roduction o nylon)

    • 1%!-s 7 =$ened polyethylene an! melamine $lants

    • 1&' 7 +losed its last mine and e*ited +oal Minin#

    • 1/!-s 7 Restructurin# and e*$ansion o its $roducts 9 inclusion o specialit

    • 1/ 7 ?ent >u4lic on the Amster!am Stock "#change (A"$)

    • 1/ 7 ;cquired Royal %ist-&roca!es '9(ood in#redients and $enicillin:

    • "!!! 7 @aunch o Aision *++, .ocs an! ale-

     /o van !en 0anenberg was hired to the new cor$orate +I= $osition

    • "!!1 7 ;cquired Catalytica 9>harmaceutical intermediates, sterile ormulatio$ac)a#in#:

    • "!!" 7 Sold $etrochemical 4usiness to Sa!i Arabian &asic 1n!stry Corp9S

    ;cquisition o Bitamins and (ine +hemicals Division rom Roche

    • "!! 7 @aunch o 2ision *+3+ &il!ing on Strengths4 and $urchased 'eoRe

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    ;quisitions• 35560 Cist4rocades 9ood in#redients, $harmaceuticals, yeast and en5yme4a

    $rocess technolo#y:.

    • *+++0 +atalytica >harmaceuticals 9$harmaceutical intermediates:.

    *++70 Roche-s vitamin division.• *++,0 NeoResins 9water4ased coatin# resins:.

    • *+330 Marte) 9nutritional $roducts derived rom microal#ae and ermentation t

    • *+330 Bitatene 9natural carotenoids derived rom ermentation o 8la)eslea tris

    • *+3*0 Berenium-s ood en5ymes and oilseed $rocessin# 4usiness.

    • *+3*0 Eensey Nash 94iomedical re#enerative medicine:.

    • *+3*0 =cean Nutrition +anada 9fshoil derived nutritional $roducts:.• *+3*0 +ar#ill -s cultures and en5ymes 4usiness.

    • *+3*0 (ortitech 9customi5ed nutrient $remi*es:.

    • *+370 nitech 9micronutrient $remi*es and macronutrient 4lends:.

    • *+370 ;ndre >ectin 9ood hydrocolloids:.

    • *+370 2ortu#a 9nutritional su$$lements or $asture raised cattle:.

    • *+3,0 ;land 9vitamin +:.

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    Concept•Divest in petrochemicals and

    increase foothold in life science

     products and performance

    materials industries.

    Value•Diversify portfolio for long termgrowth and sustainability.

     Capab•Decentralized ICT is

    changing business env

    •ICT has a cross-indusable to support innova•!mall reliable supply•"#ne-$ump% strategy

    immediate transition a•&'IT( program brou

    attention and resolutio

     Business Model 

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    89OSA'ALYS1S

    S2R3NCH2HS• Newer and chea$er $roducts in

    the mar)et• Bision "!! and Bision "!1!• =ne 7 Gum$ Strate#y• 3BI2; >ro#ram

    ?3;EN3SS3• @ac) o in

    control• Massive e

    additiona$etrochem

    • Decentral

    Standardi•  I2 de$art

    O::OR8;'181"S• 1t col! stay in "rope or

    e#pan! globally• Change in global tren!s• 8echnological a!vances• Realign bsiness by

    acth• 'o stan!ar!i?e! 18

    in=rastrctres among 18!epartments

    OPPORTUNITY – STRENGTHS

    STRATEGY 

    • Increased ocus and valuetowards critical 4usiness unitsthrou#h Bision "!!.

    • Clo4ali5ation.• Crowth in @ocal Strate#ic

    >artnershi$9@S>:.• ;cquisition o 4usiness units

    which $rovides a strate#icadvanta#e.

    OPPORTUN

    STRATEGY 

    • Standardi• Restructu• Im$lemen

    a$$ro$ria

    80R"A8S•

    Di@erences in 18in=rastrctre among

    THREAT – STRENGTHS

    STRATEGY •  2ransition and Inte#ration o

    THREAT – W

    STRATEGY • Divestme

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    I2 IM>;+2 M;>

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    >ro4lems (aced 8y DSM

    I+2 was decentrali5ed.• ;cquirin# royal #ist 4rocades made the I+2

    inrastructure more com$le*.

    • Need to 4uild I+2 ocused on ' im$ortant conce$

    Clo4al standardi5ation o I+2 inrastructure andenter$rise model

    Service delivery oriented I+2.

    • +om$lete transormation o the I+2 was needed

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    Royal DSM chooses nisys

    >rovided I2 su$$ort service to the em$loyees o DSM

    • >rovided sin#le $oint o contact service des) to rto end user-s I2 issues.

    • Service was $rovided in seven lan#ua#es.

    • sers were mana#ed throu#h a Goint #overnanceramewor) en#ineered to $rovide end users withuniorm service e*$erience or all $rovisionin# asu$$ort.

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    Bision "!!

    (ocus on Crowth =$$ortunities• Divest >etrochemical 4usiness acquire new

    4usinesses com$ara4le in si5e to the divested 4

    • 2ar#et sales 0 1! 4illion 3uros

    • 3*$and in lie sciences $erormance material m

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    Divestin#

    3ntire $etrochemical section.• +om$lete disentan#lement o I+2 o $etrochemi

    rom DSM

    • Sold to Saudi ;ra4ian 8asic Industry +or$ 9S;8I+"." 4illion 3uros

    • Si#nifed a move rom 4ul) commodity $layer tos$ecialty $layer

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    ;cquirin# Roche =ne um$ 2ransition Strate#y

    •8ou#ht the Bitamins (ine +hemicals Division Roche or 1.& 4illion 3uros.

    • ;cquisition dou4led DSM-s lie sciences 4usiness

    • 2he BI2;@ >ro#ram Inte#rated a.w.a 2ransormeRoche-s B(+

    •  2he eBita Initiative 7 3verythin# 4ased on DSMstandards

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    Recommendation

    Im$lementin# +RM to im$rove customer relation>ull strate#y.

    • Im$rovin# inormation and communication techn

    • Im$rovin# eJectiveness in each de$artment 7 im$roductivity 7 minimi5in# waste.

    • Introducin# Si* si#ma.

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    >resent scenario

    Since "!1 0 Nutrition, Materials and Innovation • Nutrition Bitamins, ood en5ymes etc.

    • Materials S$ecialty $lastics and resins

    • Innovation DSM 4iomedical, 4io 4ased $roductsservices

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    @atest acquisition "!1• +u4ic 2ech 9hi#h $erormance ultrali#htwei#ht F

    laminates and a4rics:

    •  ! countries K// million $roft 9"!1:

    • >harmaceutical com$any in haryana

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     2H;NE L=