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1 Royal Caribbean’s Accessible Seas

Royal Caribbean’s Accessible Seas

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Royal Caribbean’s Accessible Seas. Commitment. Royal Caribbean is committed to providing most accessible cruise vacation experience for guests with disabilities. Products & Services. - PowerPoint PPT Presentation

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Page 1: Royal Caribbean’s  Accessible Seas

1

Royal Caribbean’s Accessible Seas

Page 2: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 22

CommitmentCommitment

Royal Caribbean is committed to providing most accessible cruise vacation experience for guests with disabilities.

Page 3: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 33

Products & ServicesProducts & Services

We offer a wide range of accessible products and services designed to meet the different needs of our guests with disabilities.

Page 4: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 44

Mobility DisabilitiesMobility Disabilities

Early boarding and boarding assistance Accessible staterooms Pool and whirlpool lifts Lowered casino tables Lowered Guest Relations desk Accessible tender system (select

ships) Transfers using accessible vehicles

Page 5: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 55

Accessible StateroomsAccessible Staterooms

Wider doors – at least 32 inches wide No doorsill to get into stateroom Automatic doors on Radiance-class ships

5-foot turning radius Lowered closet rods and safes Lowered vanity Accessible balconies (select

staterooms) Located near elevators

Page 6: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 66

Accessible Stateroom BathroomsAccessible Stateroom Bathrooms

Wider doors – at least 32 inches wide Ramped bathroom thresholds

5-foot turning radius Grab bars Roll-in showers

Fold-down shower bench Hand-held shower heads

Toilet: 17 inches high Lowered sink

Page 7: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 77

Fleet SummaryFleet Summary

CLASSCLASS SHIPSHIP SUITESUITE BALCONYBALCONY OCEAN VIEWOCEAN VIEW INTERIORINTERIOR TOTALTOTAL

FreedomFreedom AllAll 22 88 66 1616 3232

VoyagerVoyager AllAll 22 88 66 1010 2626

RadianceRadianceJewel, SerenadeJewel, SerenadeRadiance, BrillianceRadiance, Brilliance

2222

6666

6622

5555

19191515

Vision Vision

EnchantmentEnchantmentLegend, SplendourLegend, SplendourGrandeurGrandeurRhapsody, VisionRhapsody, Vision

22222266

44004400

77994466

66664422

1919171714141414

SovereignSovereignSovereignSovereignMajesty, MonarchMajesty, Monarch

2200

00NANA

2222

2222

6644

EmpressEmpress EmpressEmpress 00 NANA 22 22 44

Page 8: Royal Caribbean’s  Accessible Seas

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Upon RequestUpon Request

Shower Stools Transfer benches Adjustable height commode chairs Bed extensions

Page 9: Royal Caribbean’s  Accessible Seas

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Pool and Whirlpool LiftsPool and Whirlpool Lifts

Page 10: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 1100

Sign Language InterpretersSign Language Interpreters

Provided for guests who use American Sign Language (ASL)

About six hours of interpreting daily, including shore excursions

Request sign language interpreting services at time of booking but no later than 60 days prior to sailing

Less than 60 days: we will make a reasonable effort to secure services, but it can not be guaranteed

Page 11: Royal Caribbean’s  Accessible Seas

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Portable Room KitsPortable Room Kits

Portable Room Kits feature an Alertmaster system. Lights on display indicate:

Door knocking Telephone ringing Smoke detector Alarm clock

Alarm clock comes with an under-mattress or under-pillow vibrator

Request a portable room kit at time of booking

Page 12: Royal Caribbean’s  Accessible Seas

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Closed CaptioningClosed Captioning

Closed captioned televisions are available in all staterooms

Request one at time of booking if you are traveling on Monarch of the Seas or the Sovereign of the Seas

Note: not all programming is captioned

Page 13: Royal Caribbean’s  Accessible Seas

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Text Telephones (TTYs)Text Telephones (TTYs)

TTY in stateroom interfaces with TTY at Guest Relations to meet all your in-stateroom needs

Request a TTY at time of booking

Page 14: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 1144

Assistive Listening SystemsAssistive Listening Systems

Infrared Assistive Listening Systems (ALS) is provided in the Main Theatre on all ships

Request a receiver from Guest Relations Desk

Page 16: Royal Caribbean’s  Accessible Seas

2007 Royal Caribbean International Accessible at Sea Overview2007 Royal Caribbean International Accessible at Sea Overview 1166

Braille Braille

Menus, daily Cruise Compasses and Cruise Service Directories are provided in Braille format

Request at time of booking Braille/tactile signage Braille elevator buttons and audio call signals

Page 17: Royal Caribbean’s  Accessible Seas

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Large PrintLarge Print

Menus and daily Cruise Compasses are available in Large Print format

Request at time of booking

Page 18: Royal Caribbean’s  Accessible Seas

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Service AnimalsService Animals

Service animals welcome onboard Relief Area provided

4 x 4 foot box with cypress mulch Request at time of booking

Page 19: Royal Caribbean’s  Accessible Seas

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Contact UsContact Us

Access Department Open from 9 a.m. to 7 p.m. (Eastern) Monday – Friday (800) 722-5472, ext. 34492 Fax: (305) 539-6666 E-mail: [email protected]

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Bright Ideas I Learned…Bright Ideas I Learned…

Page 21: Royal Caribbean’s  Accessible Seas

Thank You