RoundITrackB:TALENT/CAREER/CULTURE:ERGLeadershipSkill

DevelopmentFACILITATOR:SheltonGoode/Director,DiversityandInclusion/OshkoshCorpora9onPRESENTERS:CandaceRountree/BusinessChangeDirector/Anthem,Inc.RodneyMcKenzie/VicePresident,RetailBankRiskManagement/CapitalOne

ERGLEADERSHIPSKILLDEVELOPMENT

Anthem,Inc

CandaceM.Rountree,MAOL,CPCBusinessChangeDirector,HYPECo-Chair

ProblemConceptLeadershipDevelopmentopportuni9eswerenotinclusivetonon-exemptassociatesduetovariablessuchas:

þ Leader-memberexchangeþ Astrongfocusonmetricsvs.developmentþ Leaderswerenotawareordidnotencouragedevelopmentopportuni9es

PROCESSANDADOPTION

HYPESurvey-ProfessionalDevelopment§  TogainabeNerunderstandingofthetypeofdevelopmentourmembershipdesired,HYPEco-chairscompliedasurveyofthefollowingques9ons:

þ Iamsa&sfiedwithmyopportuni&esforprofessionalgrowth?(LikertScale)

þ Onascaleof1-10,howhighwouldyourankyourambi&onlevel?

þ Doyoucurrentlyhaveaclearlylaidoutcareerplan,completewithgoalsandmilestones?(LikertScale)

þ Iunderstandhowmyworkimpactstheorganiza&on’sbusinessgoals?(LikertScale)

SOLUTIONANDEXECUTION

ProfessionalDevelopmentOfferings

Self-Awareness:WhoAreYou?

CareerExploraXon:Whatdoyouknow?

CareerPlanning:Howdoyoupresentyourselftoothers?

BridgingtheSkillGap§  CollegeforAmerica

§  AnthemhelpsassociatesearnacollegedegreeinpartnershipwithCollegeforAmericaatSouthernNewHampshireUniversity,anonprofit,fullyaccreditedcollegebuiltspecificallytohelpworkingadultssucceed.

§  LeadershipFundamentalsPrograms§  Programdesignedformo9vatedhighperformingindividualswhowishtoenhancetheircareerpoten9al.Blendprogram(self-pacedandinstructorled)thatincludegroupac9vi9esandnetworkingaroundleadership.

RESULTS

ResultsMeasurements§  AsofJune2016,38%oftheHYPEpopula9onhavehadapromo9onorlateralmoveinthepast16months*.

§  98%ofHYPEmembersfindtheprofessionaldevelopmentofferingshelpfulandwouldliketoseemore.

§  12%ofHYPEmembersarecurrentlyenrolledintheCollegeforAmericaProgram.

§  MoreassociatesarelivingoutAnthem’svaluesbyapplyingtheconceptslearnedintheprofessionaldevelopmentofferings.

*Pleasenote:ARGinvolvementdoesnotguaranteepromo&on.TheARGhelpsdeveloptheconceptsandskillsneededtosucceedprofessionally.

RodneyMcKenzieVicePresident,RetailBankRiskManagementCapitalOne

MagellanProgram

Educate|Connect|EmpowerSponsoredbytheAfrican-AmericanNetwork

WhatisMagellan?

§  Strategiccareermanagementprogramforearly/mid-careerassociates

§  Personalandprofessionalassessmentstoiden9fydevelopmentopportuni9es

§  Instructorledsessionsbyprofessionalcareeranddevelopmentcoaches

§  Cohortandindividualpeermentoringsessions

§  PartnershipwithAfricanAmericanNetwork,CareerDevelopmentCenter,Capital

OneUniversity,andDiversity&Inclusion

§  Twoloca9onsinCapitalOnepeoplecenters

ObjecXves§  Providearoadmapwithprac9calstepstohelpassociatesclarify,planandachievetheircareergoals

§  IncreaseawarenessofCapitalOneresourcesavailabletohelpassociatesgrowthandsuccess

§  Helpassociatestoiden9fyinternalandexternalobstaclestoachievingcareeraspira9ons

§  Promotecon9nuousimprovementthroughstructuredself-discoveryandreflec9on

§  EDUCATE,CONNECT,andEMPOWER

Benefits

§  Providesassociateswithtoolstomanageandenhancetheircareer

§  Understandingassociatespoten9al

§  ValuableinsightintowhatittakestobesuccessfulwithinCapitalOne’sculture

§  Networkingwithassociatesfromvariousorganiza9onallevels,acrossall

companydivisions

§  Skillbuildinginspecificareasofprofessionaldevelopment

AcXviXes