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Rotorua Sustainable Economic Development Profile Rotorua Economic Development Council Controlled Organisation (CCO) Overview July 2012

Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

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Page 1: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Sustainable Economic  Development Profile

Rotorua Economic Development Council Controlled Organisation 

(CCO) Overview July 2012

Page 2: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Total GDP

$2.8mTotal Population

78,900

Total Size of District 261,906ha

Total Businesses 7,000

Total Employment 32,400 ‐

2nd

fastest growthEconomy Diversity

Ranked 5th

Rotorua –

Current Holder of NZ’s

Most Beautiful City Award (6 or the last 10 years)  

Page 3: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Overview Of The Current Context Of Rotorua From A 

Sustainable Economic Growth Perspective:

1.

Rotorua Economic Development Strategic Direction

2.

Rotorua Economic Development Model 

3.

Rotorua Sustainable Economic Growth Strategy

4.

RDC’s

contribution to positioning Rotorua as investment ready

5.

Rotorua Economic Overview & Drivers 

PURPOSE

Page 4: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Section 1: Rotorua Economic  Development Strategic Direction

Page 5: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

ROTORUA SUSTAINABLE ECONOMIC  GROWTH STRATEGY (RSEGS)

Strategic Direction for Rotorua:

Leader in:•

Forestry and wood processing

Tourism•

Geothermal

Agriculture

Recognised as:•

Preferred lifestyle destination

Attractive and easy place to invest and do business•

Enabling regulatory environment

Page 6: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Section 2: Rotorua Economic  Development Model

Page 7: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Sustainable Economic Growth Strategy (RSEGS)

ROTORUA ECONOMIC DEVELOPMENT  MODEL

Central Government Growth Strategy

NATIONAL

Bay of ConnectionsBOP Regional EconomicDevelopment Strategy

Focus Areas:

SUB REGIONAL

• Marine / Aquaculture • Forestry & Wood Processing• Energy• Freight & Logistics• Sport & Recreation• ICT• Meat• Dairy• Kiwifruit• Emerging Technologies • Food Processing • Tourism 

REGIONAL

• Leader in:•

Forestry & Wood 

Processing• Tourism• Geothermal• Agriculture

• Recognised as:•

Preferred lifestyle 

destination•

Attractive and easy place 

to invest, do business•

Enabling regulatory 

environment

Strategic Perspective:

Page 8: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

ROTORUA ECONOMIC DEVELOPMENT  MODEL

Driving the implementation of Grow Rotorua Ltd’s role as 

identified in the Rotorua Sustainable Economic Growth 

Strategy through its Primary Focus:

• Understand the Rotorua economic investment opportunities for the following sectors:• Tourism • Geothermal and other sources of renewable energy• Agriculture (including land‐use management/change)• Forest industry

• Within the above sectors:• Develop logically robust investment value propositions•

Communicate and promoting new propositions to the 

investment community

• Facilitate private sector investment•

Identify and propose solutions for the barriers to 

creating investment wealth 

Understand and promote to the local education sector 

the capability and skills required. 

Grow Rotorua Ltd ‐

CCO

Leadership in implementing council’s role in the RSEGS 

with the CCO, BoPRC

and other key stakeholders• Facilitate cross regional/Central Govt approaches• Creating an enabling regulatory environment•

Creating a customer focused ‘can do’

delivery of 

regulatory services functions throughout RDC

Marketing the destination as a place to live, work, 

invest and visit

• Drive CBD revitalisation • Investment in key community infrastructure• Provide high quality core council services•

Work with Grow Rotorua Ltd to implement proposed 

solutions for the barriers to creating investment 

wealth.

Operational Perspective –

CCO/RDC:RDC (Rotorua District Council)

Long‐term Plan 2012‐2022Funding

Rotorua District Plan 

Page 9: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

ROTORUA ECONOMIC DEVELOPMENT  MODEL

Operational Perspective – Stakeholders:

COMMUNITY& BUSINESS

Work with RDC, CCO 

and other relevant 

entities to support the 

implementation of the 

RSEGS.•

Ensure the alignment 

of activities with 

relevant local, regional 

and national plans and 

strategies.

CHAMBER OF 

COMMERCE

Business Development 

Support•

Business Start‐up 

Support•

Business Feedback 

and Advocacy

OTHER

A strong sense or partnership around 

implementation to exist between key 

stakeholders such as:• Te Arawa entities,• Rotorua Tourism Committee, • Rotorua Regional Airport, • Rotorua Business Community • Scion,•

Bay of Connections, (incl

partner 

organisations)•

Relevant central government 

agencies•

Rotorua Trust, BoP

Community 

Trust, other NGO’s• Wider Rotorua community 

Education Sector• Work with key stakeholders to address the capability 

and skills required toachieve the objectives 

of the strategy.

Page 10: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

10

Rotorua Economic  Development CCO

(Chair + 6 Board Members)

Council

CEO

Council Delivery 

of its functions 

as identified in 

RSEGS

CEO

CCO delivery of 

its functions as 

identified in 

RSEGS

3 month reporting cycles 

Annual funding Agreement ‐

SoI

ROTORUA ECONOMIC DEVELOPMENT CCO

Page 11: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Strong accountability for outcomes

Greater autonomy and independence to act/facilitate

Greater ability to focus activity on outcomes and limit peripheral distractions

Better allocation and use of scarce resources

Healthy tension between RDC and CCO to keep focussed on economic development

KEY RATIONAL FOR CCO MODEL

Page 12: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Council

CEO

Economic & Regulatory 

Services (ERS)Infrastructure Services      

(IS)Corporate & Customer 

Services (CCS)

• Building • Planning • Regulatory Services • Economic Projects • Destination Rotorua Marketing • I‐Site • Events & Venues • Museum• City Services

• Engineering Admin• Engineering Services • Hydrus• Parks & Recreation• State Highways & Road Safety• Utilities Operations • Works  • Asset Management 

• Business Support• Civil Defence• Community Policy• Corporate Planning • Customer Centre• Finance• Information Services• Library

CE’s Group

12

A NEW APPROACH – NEW RDC  STRUCTURE 2010

RTC CCO

Page 13: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Standing Committee of RDC

Chaired by Tony Marks 

Core Functions:1.

Strategic Planning –

RTC – Tourism Strategic plan

Destination Rotorua Marketing Business Plan (three year)

2.

Monitoring & Reporting on the Performance of DRM

3.

Advocacy

4.

Communication

with the Industry 

5.

Tourism sector issues

6.

RDC resource allocation advocacy

7.

Advisory–

DRM

I‐Site 

Event & Venues

Economic Projects

Others areas of RDC

ROTORUA TOURISM COMMITTEE

Page 14: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

LEARNINGS FROM BRIGHT ECONOMY

Bright Economy Strategy established 2005

Advisory Board established to advise RDC on implementation •

Chaired by Bryce Heard 

Board of 10 – Representative of sectors 

No implementation budget

Board resigned on‐mass 2009

Key factors:•

Lack of buy‐in from business community and council 

Perceived conflicts of interest by Board members 

Large size of Board 

Lack of connectivity with RDC management and council 

Lack of status of Economic development within RDC

Lack of role clarity – strategic direction–

Complexity of structure and accountability

Page 15: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Bright Economy Has Been Before:

Political risk–

Med/High – 7/5 vote 

Lack of focus (everything to all people)–

Med –

sticking to the strategy focus areas

Te Arawa support (lack of)–

Low –

good buy‐in & board position

Major current investors (support/push‐back/threat to positioning)–

Low –

good buy into the strategy process & CCO decision, could 

increase if cuts into their investment positioning?

Lack of buy‐in RDC management–

Low –

Commitment of CEO 

Conflicts of interest–

Low – rational for the board selection criteria

POTENTIAL BARRIERS TO SUCCESS

Page 16: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Section 3: Rotorua Sustainable  Economic Growth Strategy (RSEG)

Page 17: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

17

Strategy Vision:

Rotorua — Living the Dream. World Class in Every Way

Strategy Goal:

Lift the overall economic performance of the Rotorua District.

Alignment and focus existing economic development strategies.

Focus on outcomes which Rotorua is able to influence and where it is  deemed best to allocate resources.

Identify and expand on activities that will deliver long term sustainable  economic growth in the district.

www.rdc.govt.nz

RSEGS BACKGROUND

Page 18: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Sustainable

RSEGS IN SIMPLE TERMS

Economic Growth

= Prosperous Healthy

Communities&

Page 19: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Over The Next FIVE Years RSEGS Will:

Change the reputation of Rotorua to be: –

leader in tourism, forestry and wood processing, and geothermal industries

Preferred choice as a lifestyle destination

Known as an innovative and sustainable District across all industry sectors

Attractive place to invest and do business

District with an enabling regulatory environment

Lift the performance of the local economy by:–

Number of start‐up companies ahead of the national average

Strong policies on business retention

Increasing employment annually by 0.1 percentage points ahead of

the NZ average 

growth rate (currently 1.3 points behind)–

Increasing population annually by 0.1 percentage points ahead of

the NZ average 

growth rate (currently 0.6 points behind)–

Increasing the average room nights and spend to at least equal the national average 

rate of growth (domestic and international visitors)

RSEGS OBJECTIVES (1)

Page 20: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Over The Next FIVE Years RSEGS Will:

Raise living and skills standards by:–

Increasing average household income above the national average growth rate

Reducing the percentage of households in the bottom quartile of national income

Increasing the level of skills in the workforce relative to the national average

RSEGS OBJECTIVES (2)

Page 21: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Entities Implementing RSEGS Will Contribute By:

Collaboratively working with all stakeholders

Prioritising and avoiding replication and duplication

Acknowledging the initiatives of other agencies contributing towards  economic outcomes in the District

Acknowledge the regulatory framework e.g.. District plan

Provide adaptive management programme’s for its activities

Use innovative techniques to achieve outcomes

Focus on areas where a “difference”

can be made

Focus on strategic opportunities

Respect key players and strategic sectors

RSEGS ECONOMIC DEVELOPMENT    PRINCIPLES

Page 22: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

RSEGS MEASURES OF SUCCESS                                       

Population Growth:

Population

020,00040,00060,000

80,000100,000120,000140,000

2006 2011 2021 2031 2041 2051

Year

Popu

latio

n

Target High Medium

Year Medium High Target

2006 68,100 68,100 68,1002011 69,364 69,364 69,3642021 71,986 76,075 78,9282031 73,203 80,920 89,8102041 74,264 84,480 103,0502051 75,326 88,040 116,282

Page 23: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

RSEGS MEASURES OF SUCCESS                                       

Visitor Nights

01,000,0002,000,0003,000,0004,000,0005,000,0006,000,0007,000,0008,000,000

2011 2021 2031 2041 2051

Year

Num

ber of Visito

r Nights

Target High Medium

Year Medium High Target

2011 3,531,000 3,531,000 3,531,000

2021 4,025,340 4,131,270 4,240,222

2031 4,588,888 4,833,586 5,092,027

2041 5,231,332 5,655,296 6,217,694

2051 5,873,776 6,477,005 7,343,631

Visitor Nights Growth:

Page 24: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

RSEGS MEASURES OF SUCCESS                                       

Households Growth:

Households

0

10,000

20,000

30,000

40,000

50,000

60,000

2006 2011 2021 2031 2041 2051

Year

Total H

ouseho

lds

Target High Medium

Year Medium High Target

2006 26590 26590 26590

2011 27348 27790 27348

2021 29655 31145 32516

2031 30712 32801 37680

2041 31463 34045 43,705

2051 32214 35289 49731

Page 25: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Research Was Undertaken By APR Consultants In November 2006 To Conduct Two Surveys:

1.

Rotorua as a place to Live, Work and Learn

2.

Rotorua as a place to Invest and Do Business 

Anecdotal updates since suggest little has changed

RSEGS THE PERCEPTION/REALITY  CHALLENGE

Page 26: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Positive Perceptions:• Tourism Industry• Geographic Location • Events / Activities• Infrastructure• Community Spirit

Negative Perceptions:•

Employment 

Opportunities• Housing • Education • Safety

RSEGS LIVE WORK & LEARN PERCEPTIONS                              WHAT THE OVERALL GROUP HAD TO SAY

Page 27: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Positive Perceptions:• Outdoor environment• Cultural facilities• Proximity of amenities • Housing affordability• Sports facilities• Primary & Secondary education

Negative Perceptions:• Career progression• Wage rates • Tertiary education• Primary education

RSEGS LIVE WORK & LEARN PERCEPTIONS                              WHAT THE LOCAL RESIDENTS HAD TO SAY

Page 28: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Key Positive Perceptions:• Tourism • Access to outdoors• Access to amenities • Lifestyle• Housing

Key Negative Perceptions:• Legislation / Compliance• Labour force• Safety • Economy • Investment environment • Education

RSEGS INVEST PERCEPTIONS                   WHAT INVESTORS/BUSINESSES HAD TO SAY

Page 29: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Section 4: RDC’s

Contribution To  Positioning Rotorua As Investment 

Ready

Page 30: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Three Key Themes1.

Economic Prosperity 2.

Environmental improvement 3.

Continuous improvement  (incl

Lean Thinking)

Fiscal Parameters–

Rates increase: 2012/13 – 2.9%; 2013/14 – 3.1%; 2014/15 3.2%–

Debt <$200m

Key Sustainable Economic Growth Funding Inclusions (Snap‐Shot):–

Creation and funding of Economic Development CCO–

District Plan notification and adoption (note infrastructure linkages)–

Airport funding (community asset)–

CBD revitalisation projects–

Destination Marketing – Visit, live, work & invest marketing plan–

Museum Business plan–

Lakefront development plan –

Sewage scheme upgrades – mostly lakes water quality related / TERAX plant–

Kuirau

Park development plan –

Aquatic Centre upgrade –

Roading

Victoria Street Arterial / Rotorua Eastern Arterial–

National cycle way & mountain bike park –

Water supply upgrades –

City Safe Guardians 

RDC LTP 2012‐2022

Page 31: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Economic Growth Strategy Process

Regular Iwi Hui

(many levels)

Regular Chamber communication

Six monthly business roundtable functions:–

Advisory / Resource Consultant community 

Property services sector 

Bankers / professional service sector

CBD landlords 

Rotorua Tourism Committee

Staff encouraged to host sector / issue specific sessions

RDC ENGAGING MORE WITH BUSINESS  COMMUNITY

Page 32: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Project Manager Nick Dallimore

Manager Economic Projects (July 2011)

RDC CBD REVITALISATION PROJECT

8 Point Strategy:

Urban Design Framework •

Lakefront Precinct

Tutanekai Street Spine•

Haupapa Street Precinct

District Plan (integration and linkages)•

Development Contributions Incentive Package

Marketing Communications•

CBD Investment Manager

Page 33: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Lakefront Precinct:

Village Green, Lakefront, QE Site, Sulphur Point 

& Eat Streat

Strategies / Actions:

Lakefront development and implementation  program and communicate to the market

Key stakeholder buy‐in 

Completing an assessment of options for 

implementation structure designed to create value for 

all 

Creating certainty for the key stakeholders to move 

forward together.

Complete a high level staged lakefront implementation 

program (balance between commercial and 

community use)

RDC CBD REVITALISATION PROJECT

Page 34: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Eat Streat:

Dedicated Eat Streat Operational / Management plan and regulatory  compliant policy established and implemented

Weather proof Eat Street and create permanent alfresco dining precinct  through partnership with private sector                         

stakeholders in the Eat Streat precinct

RDC CBD REVITALISATION PROJECT

Page 35: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

RDC CBD REVITALISATION PROJECT  TUTANEKAI ST SPINE

Page 36: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Haupapa

Street Precinct:

Bus Transport centre to be located on Haupapa St.•

Targeted Haupapa St Precinct property redevelopment plan, (and how 

it will link to surrounding precincts)•

Night markets

Better functioning local city bus network •

Strong link to the I‐Site, Gov Gardens, Tutanekai St etc

Influence the flow of foot traffic to stimulate investment generating a  platform for block redevelopment.

Stimulation of additional activities in the CBD to stimulate increased  vibrancy and activity outside normal business hours

RDC CBD REVITALISATION PROJECT

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Incentive Package:

Development contributions incentive package 

Remove all DC’s except for Water and Waste water  (Equivalent to approx  50‐80% of the DC in general)

Application must be approved in the period 01 July 2011

to June 30 2012 and development works fully completed 30 June 2014

Each application will be assessed and agreed with the applicant by way of a  private developer agreement (PDA). Note the PDA contains the ability for 

deferred payments to be considered

RDC CBD REVITALISATION PROJECT

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Communication/Marketing/Management:

Proactive stakeholder communications strategy

Defined focal point for communication, project development and  information sharing

Rotorua CBD incentive marketing package 

Dedicated Internal RDC Project Team established across all of the key  departments

Manager ‐

Economic Projects

Business Marketing Manager

Client Support Manager

Outcomes:

Better informed and engaged CBD stakeholder community.

A more robust and targeted market awareness of the potential    

investment opportunities within the CBD

RDC CBD REVITALISATION PROJECT

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RDC INVEST WORK & LIVE MARKETING

Renee Nathan – Business Marketing Manager,                     

Economic Projects (Nov 2011)

LEADERS IN: Forestry & Wood ProcessingTourismGeothermalAgriculture 

RECOGNISED AS: A preferred lifestyle

Mission:To work with stakeholders to build positive perceptions and lift Rotorua’s reputation as

RECOGNISED AS: An attractive & easy place to invest & do business

RECOGNISED AS: A district with an enabling regulatory environment

Key Focus Areas:•

Working with key influencers to develop tools to:

retain and attract new businesses and investment–

increase employment–

increase population

Create an official Rotorua Ambassador program targeting key markets eg BOP, Hamilton, Auckland, Australia, China and Sister Cities 

Implement local community campaign ‘Rotorua Spirit’

to build           community pride and passion

Develop collaborative partnerships to achieve strategic aims

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Increasing level of Governance and strategic                     direction from Rotorua Tourism Committee 

Serviced delivered through Events & Venues 

Major Events Vision:

Experience Rotorua, Experience Great Events

Major Events Mission:

To inspire and support events, which enhance Rotorua as a great place to live, work  and invest

Four Focus Areas:

1.

Economic Growth – Increase the overall economic impact from events

2.

Showcase Rotorua – To promote Rotorua through events

3.

Community engagement – Increase community support for events

4.

Our Capability – improve how we support events in Rotorua 

ROTORUA MAJOR EVENTS STRATEGY

Peter McLeod –

Manager, Events and Venues

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Governance and strategic direction from                          Rotorua Tourism Committee 

Undergoing major refocus 

New Re‐focused Business Plan Built On 5 Objectives ForImplementation Over The Next 3 Years:

1.

Improve the visitor experience at the RVC on two levels: • Customer service delivery by frontline staff, support services and 

management• Interaction with and use of facilities and products in the RVC itself

2.

Promote retention and lift performance of staff and management3.

Gain the confidence and support of industry stakeholders and local residents

4.

Scope and prioritise innovation and opportunities that will drive the reduction in  the net cost to ratepayers of the RVC operational budget

5.

Raise the profile and recognition of services provided of the    RVC for visitors and residents

RDC ROTORUA VISITOR CENTRE & i‐SITE

Graham Brownrigg –

Manager, (July 2012)

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Governance and strategic direction from Rotorua Tourism Committee •

Services delivered through Destination Rotorua Marketing

Key Focus Areas:

Aggressively target and grow the Asian visitor market – specifically China•

Grow and increase Rotorua’s share of the Australian visitor arrivals to New 

Zealand –

especially off peak•

Increase the average room nights and spend to be at least equal to the 

national average for both international and domestic visitors to

Rotorua•

Increase the Auckland visitor market by 5% ‐

50,000 visitor nights

To create value and work in partnership with Rotorua region operators•

To take a leadership position in online marketing and travel search

Increase ease of access to Rotorua as a visitor destination

RDC TOURISM MARKETING STRATEGY

Oscar Nathan – General Manager,                                        

Destination Rotorua Marketing (Jan 2012)

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Focus on the commitment to a whole of council approach          

to creating an enabling regulatory environment–

Regulatory policy (DP)

Delivery of Services

RDC PLANNING DEPARTMENT RE‐FOCUS

Liam Dagg –

Manager Planning Services (2011)

Client Support Manager role

Strategic refocus of compliance/enforcement function –

establishment of  Quality Assurance Team

Change in accountability and delegations

Better communication – Fortnightly meetings with key consultants

Developing a better web‐based toolkit–

Online Consent tracker

48 hour consents –

Controlled Minors

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ROTORUA DISTRICT PLAN REVIEW

A New Approach:•

Considerable feedback on the draft released in 2011, Council has

listened

Alignment with RSEGS

Set clear direction from the first chapter

Enabling approach to key drivers

Key Focus Areas Of District Plan:•

Forestry and innovation–

Permissive approach to forestry establishment–

Zoning that reflects future directions at Scion and Waipa

Agriculture–

Permissive approach to most pastoral activities –

Land use change focus in Lake Rotorua Catchment 

Geothermal–

Enabling rule that take a lead from the renewable electricity natural policy statement–

Policy framework based on clear understanding of those geothermal fields identified for 

development and those for protection

Tourism–

Specific zones for accommodation and activity–

Major renewal and development focus in city centre 

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A whole of Council 1‐stop shop for significant economic projects

Mission:

To provide an integrated customer

and outcomes‐focussed

service to  significant and/or complex development proposals that are consistent with the 

objectives of the Rotorua Sustainable Economic Growth Strategy

RDC PLANNING DEPARTMENT RE‐FOCUS

Paul Spurdle – Client Support Manager,                                         Planning Services (2011)

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Focus on the commitment to a whole of council                    approach to creating an enabling regulatory environment 

Real continuous improvement focus – more than 200 improvements over  last 2 years 

Hugely uncertain and moving regulatory environment (mainly result of  Christchurch, leaky buildings & recent Govt department efficiency drive)

Major Focus Areas:

Earthquake prone building policy – large impact on Rotorua CBD •

Reduction of RDC’s

risk profile around outdated consents

BUILDING DEPARTMENT

Darrell Holder –

Manager, Building Services

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Focus of Business Plan:

To deliver sustainable economic growth by focussing on the customer needssupported by an enabling regulatory environment

Major Focus Areas For An Enabling Regulatory Environment:

Interpretation of the regulations 

Benchmarking to ensure the district is not being disadvantaged 

Welcoming and acting on feedback, especially from the customer

Adaptable to change

Looking for opportunities for greater efficiencies – Lean Thinking approach 

Remove risk averse culture

“Can do”

attitude

What does the customer want?

Work to ensure the customer is listened to, “Business Friendly”

REGULATORY SERVICES DEPARTMENT

Neven Hill –

Manager, Regulatory Services                                   (May 2012)

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New re‐focused business plan for implementation over the next 3 years

Vision:  To be New Zealand’s leading regional museum and gallery

Objective is to enhance the Rotorua Museum product to a position

of:

One of the top three NZ Museum experiences –

One of the top five Rotorua visitor attractions (by visitor numbers)–

Reduction of net cost of service to the rate payer year on year to zero by FY2021 ($2.2m)

Through the following core strategies:–

Complete the Centennial Project upgrade –

A focus on investment in the development and implementation of a marketing & sales plan–

Improve the retail offer of the business–

Grow the venue hire business in partnership with Events and Venues

ROTORUA MUSEUM BUSINESS PLAN

Greg McManus – Director Rotorua Museum

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Section 5: Rotorua Economic         Overview & Four Priority Drivers

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2011 Annual Economic Profile – Infometrics:

ROTORUA GDP GROWTH

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2011 Annual Economic Profile – Infometrics: 

INDUSTRY CONTRIBUTION TO GDP

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2010 2011

Overall Ranking (66 TLA’s) 57 37

*7th

Most improved 2010‐11 Last 5 years Avg

City Ranking (20 Cities) 19 12 19

Employment Growth  Ranking 

‐ 2 16

GDP Growth Ranking  ‐ 5 13

Population Growth  Ranking 

‐ 16 N/A

Business Growth Ranking ‐ 17 N/A

Basis of Ranking: 

– Resident Population 

– Business Units 

– GDP

– FTE 

– Relative Openness

BERL REGIONAL RANKINGS 2011

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BUSINESS ADVANTAGES

•Access to 50% of NZ’s population within 3 hrs drive

•International gateway to BOP and wider CNI 

•Rotorua Trans‐Tasman airport

• 45min to/from NZ’s largest export port

Strong infrastructure in place  ‐

capacity to cater for 90,000 

people

Strong land transport linkages 

to the rest of N.I

• Pioneers in Forestry & Tourism

Great value for money ‐

affordable land, access to skilled 

labour

and quality of life

• Enabling regulatory environment

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LIFESTYLE ADVANTAGES

• 18 volcanic lakes, access to 16 – most in the world

No traffic jams, everything so central including 

proximity to beaches, ski fields, private schools

Largest Redwood Grove in NZ used daily for  

recreation ‐

< than a 10min drive from the city centre

Officially NZ’s

best city –

Rotorua has won this award 

6 times in 11 years and still holds the title today

Value for money, slower pace, plenty to do, friendly 

people less stress ‐

excellent work and life balance

Easy access to the most ‘world class’

outdoor 

attractions and activities in NZ including mountain 

biking, fishing, hunting, swimming, cycling, water‐

skiing, sailing, camping, kayaking, horse riding, hiking 

and geothermal bathing

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DriverDriver subsector 

assessed for the 

following:

Core asset of the Rotorua CommunityGenerates significant economic activity with value capture 

in the DistrictPoint of differenceCompetitive advantagePotential to generate significant additional employment 

growth and economic output

Total Rank

F&WP Forest asset, Wood processing, Services 1

TourismInternational brand strength, Infrastructure, Service sector, Events, 

Natural resources2=

Geothermal Tourism feature/wellness, Energy supply, Living environment 2=

Agriculture Dairy/sheep and beef and other, Processing, Services 2=

R&D Intellectual Property, Commercialisation 5

Lakes enviro. Lifestyle product, Tourism and other development 6

Education Skills development and Innovation, International students 7

Regional city 

scaleServices (business/social), Infrastructure capacity, Availability of 

development opportunities8

Location Centrality (ie, proximity to market) 9

PRIORITY DRIVERS OF ECONOMIC GROWTH

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FORESTRY & WOOD PROCESSING 

At A Glance:

• Rotorua’s largest GDP contributor

• Installed capacity:

Capacity to process 6.7 million m3 logs p.a.

• Home to Australasia’s largest sawmill,  Red Stag Timber

Home to one of the worlds leading forestry research  centre, SCION (CRI)

• Location:

Proximity to supply ‐

CNI largest forestry & wood processing 

region in the country (45% NZ annual harvest)

Proximity to other major processors –

Kawerau/ 

Taupo/Tokoroa 

Port Tauranga (NZ’s

largest port)

Potential renewable energy competitive advantage

GDP = 18%JOBS = 2,327

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2011 Annual Economic Profile – Infometrics:

FOREST & WOOD PRODUCTS

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Growth Opportunity:

In the next 10 years, the harvest is forecast to 

significantly increase by between 3.2m ‐

5.5m3 p.a.*

• Value added products

• Wood based structural systems 

• Wood design & utilisation 

• Smart packaging

• Biofuels and bioenergy – energy advantage 

• Waste recovery

* (Bay Connections Strategy)

FORESTRY & WOOD PROCESSING 

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TOURISM 

At A Glance:• Rotorua is the birthplace of tourism in NZ

• Tourism is Rotorua’s largest sector employer

• Rotorua brand built on

Maori, Geothermal Spa and Wellness, Lakes and Natural 

Environment, Mountain Biking, Adventure and Luxury 

Rotorua has introduced many ‘world firsts’

Maori evening 

experiences, Te Puia, Luge, Zorb, Schweeb, Rail Cruisers 

(launched Nov 11), Maori home hosted dinners (Jan 12)

In the past 7 years, $200m+ has been invested into Rotorua 

both new and existing business.

Rotorua has a well developed Tourism infrastructure. 

(Accommodation, Attractions, Transport, Service Sector) 

Realisation need to reposition our core propositions and the 

region in the domestic & international market

GDP = 11.5%JOBS = 7,471

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2011 Annual Economic Profile – Infometrics:

TOURISM

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2011 Annual Economic Profile – Infometrics:

HOSPITALITY & ACCOMMODATION

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TOURISM 

Opportunity:

Conference market – leveraging off Trans‐Tasman  services and Auckland’s proposed new centre 

• Health and wellness –

geothermal 

• Niche markets (mountain biking, fishing)

• National cycleway and Cycling centre of excellence

Iconic events that leverage off natural environment  Ability to increase domestic visitors especially from  growing population bases like Auckland,  Hamilton 

and Tauranga

Continued investment into core propositions being   Maori, adventure, luxury and world first 

developments. ($200+million recent years)

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GEOTHERMAL – GREATEST POTENTIAL

At A Glance:

For over 170 years visitors have been attracted to admire  and experience the thermal wonders of the area

A strong cultural importance – for over 300 years people  have used the resources for daily heating, cooking and 

bathing

Rotorua’s geothermal resource sustains both the forestry  and tourism sectors

Rotorua has the most geothermal fields in NZ.  Developing this in a sustainable way offers a national & 

global competitive advantage

Geothermal is a significant lifestyle advantage providing  proven relaxation and rehabilitation benefits

Internationally recognised as a unique ecosystem in the  world protected for future generations to enjoy

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GEOTHERMAL – GREATEST POTENTIAL

Growth Opportunity:

Another significant driver for iwi

investment to 

maximise the economic potential of their natural  resource asset base

Renewable Energy (self‐sufficient in energy  production, with security of supply)

• Tourism product development (health & wellbeing)

Energy intensive manufacturing leveraging the  renewable energy generation (Forestry/Agriculture)

Possible R&D, Technology commercialisation around  the sustainable geothermal utilisation / management  practices

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GEOTHERMAL – GREATEST POTENTIAL

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AGRICULTURE

Growth Opportunity:•

Enhanced farm management practices (possible R&D CoE

sustainable farm management practices)

Diversification of land use eg: horticulture, low nutrient 

farming practice, boutique industries, organic farming etc

At A Glance:

Dairy, beef and sheep farming are prominent land uses. Deer 

also farmed  

Well established farming communities and operations within 

the district 

Some Major agricultural processing facilities include Duncan 

Processors Ltd, Venison Rotorua Ltd & Fonterra Reporoa etc

• Significant iwi agricultural interests

Some current farming management practices required to 

change including land use change to allow future sustainable 

agriculture to sit along side sustainable lakes water quality 

for the future

GDP = 5%JOBS = 1,513

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2011 Annual Economic Profile – Infometrics:

AGRICULTURE

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2011 Annual Economic Profile – Infometrics:

TRANSPORT & LOGISTICS

Page 69: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

2011 Annual Economic Profile – Infometrics:

MACHINERY & EQUIPMENT

Page 70: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Median Personal Incomes by Age Group

$0

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

$35,000

$40,000

20‐24 25‐29 30‐34 35‐39 40‐44 45‐49 50‐54 55‐59 60‐64 65+

New Zealand Rotorua

MEDIAN PERSONAL INCOMES BY AGE  GROUP

Page 71: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

0.0%2.0%4.0%6.0%8.0%

10.0%12.0%14.0%16.0%18.0%20.0%

up to$20K

$20‐30K $30‐40K $40‐50K $50‐70K $70‐100K $100K +

Household Incomes (2006 census)

New Zealand

Rotorua

HOUSEHOLD INCOMES

Page 72: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

• Housing costs in Rotorua are lower than the New Zealand average

Rotorua households, on average, probably pay $3,000 less rent each  year than the national average

• House prices are 30% lower than the national average

• This makes mortgages easier to pay off

65% of Rotorua households own the home they live in, similar to the  national average

This all helps compensate for lower household incomes and supports the  service and retail sectors

HOUSING COSTS

Page 73: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

THE OVER 65 POPULATION IN THE   ROTORUA DISTRICT

The Over‐65 Population in the Rotorua District

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

2006 2011 2016 2021 2026 2031

Year

Num

ber of Over‐65

s

+8,400

+ 2,900

+ 6,200

Page 74: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Visitor Nights 2005‐2010(Sources: MED Regional Tourism Data 2005‐2010)

3.35

3.27

3.20

3.25

3.30

3.35

3.40

3.45

2005 2006 2007 2008 2009 2010

Year ending December

Visito

r Nights (m

illions)

ROTORUA GUEST NIGHTS 2001 ‐

2011

Page 75: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Visitor Night Targets by Key International Market Regions (Sources: MED Regional Tourism 

Data 2005‐2010; RDC LTP 2021)

227280

727

465

360

265

144 134100150200250300350400450500550600650700750800

2005 2007 2009 2011 2013 2015 2017 2019 2021

Year ending December

Visito

r Nights (000

CHI, KOR & JAPAustral iaUK & GERUSA

INTERNATIONAL ‘VISITOR NIGHTS’ FORECASTS FOR ROTORUA BY ORIGIN

Page 76: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Market Share of International Visitor Nights in New Zealand 2005‐2010

(Sources: MED Regional Tourism Data 2005‐2010)

2.9%

3.1%

2.2%

2.4%

2.6%

2.8%

3.0%

3.2%

3.4%

3.6%

2005 2006 2007 2008 2009 2010

Year ending December

Market sha

re

ROTORUA MARKET SHARE OF  INTERNATIONAL GUEST NIGHTS 2001‐2011 

Page 77: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Domestic vs International Visitor Night Targets

(Sources: MED Regional Tourism Data 2005‐2010; RDC LTP 2021)

1.941.89

1.39 1.41

2.55

2.18

1.0

1.2

1.4

1.6

1.8

2.0

2.2

2.4

2.6

2.8

2005 2007 2009 2011 2013 2015 2017 2019 2021

Year ending December

Visito

r Nights (m

illions)

DomesticInternationalTarget

DOMESTIC VS INTERNATIONAL ‘VISITOR  NIGHTS’

FORECASTS FOR ROTORUA

Page 78: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

Rotorua Visitor Expenditure Target(Sources: MED Regional Tourism Data 2005‐2010; 

RDC LTP 2021)

$491$474

$740

$300

$350

$400

$450

$500

$550

$600

$650

$700

$750

$800

2005 2007 2009 2011 2013 2015 2017 2019 2021

Year ending December

Visitor E

xpen

diture m

illions)

ActualTarget

ROTORUA FORECAST VISITOR SPENDING

Page 79: Rotorua Sustainable Economic Development Profile · 2013. 12. 10. · Total GDP $2.8m. Total Population 78,900. Total Size of District 261,906ha. Total Businesses 7,000. Total Employment

We expect that “high‐income”

households in Rotorua account for 25% of  sales in the district …

• … Even though only 15% of households are high‐income

• “Medium to high‐income”

households make up another 40% of sales

Overall, targeting the top 50% of Rotorua households can give 65% of  the retail sales

HOUSEHOLD ECONOMIC SURVEY FIGURES