7/25/2019 ROLE OF INFORMATION SYSTEMS IN SUPPLY CHAIN MANAGEMENT
AND ITS APPLICATION ON FIVE-STAR HOTELS
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ROLE OF INFORMATION SYSTEMS IN SUPPLY CHAIN
MANAGEMENT AND ITS APPLICATION ON FIVE-STAR HOTELS
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"he &a&er tries to find the relationshi& 'et(een
su&&l) chain anageent and
inforation s)ste in fi*e star hotels+ Businesses toda) are 'ased
on co'ined coo&eration
'et(een the su&&l) chain e'ers 'ecause of (hich is
called su&&l) chain anageent+ It
'rings to light ho( the in&ut cost tie, la'our, energ) can
'e reduced to a large e.tend along
(ith efficienc) if inforation s)ste is incor&orated (ith
su&&l) chain anageent s)stes,
(hich can further lead to 'oth &rofita'ilit) and custoer
delight+ Moreo*er it can lead to a cost
efficient and safer en*ironent for the su&&l) of
fi.tures and is *er) crucial in the case (hen it
coes to reducing the &rice of &erisha'le food ites short
life foods in hotels+
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"he 4ournal 'egins (ith an introduction to the current scenario
(here 'oth /CM and I/
are se&aratel) 'eing used+ "he authors then 'riefl)
discusses a'out the o&&ortunit) in*ol*ed in
i&leenting I/ in /CM+ "he) then 'egins to create a *ie( on
(hat /CM actuall) eans, the
relationshi& 'et(een su&&l) chain and inforation
s)ste and su&&l) chain inforation
technolog)+ "he enter&rise inforation architecture and ho(
it is i&leented in each section of
the hotel anageent is re&resented+ arious other s)stes such
as C#M and 6M/ is also
'rought u&+ "he effect of /CM in financial anageent of the
hotels is discussed+ "he *arious
ans(ers &ro*ided ') the hotel anageent is crosscheced and
the results are o'ser*ed+
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"he findings (ere assessed on the 'asis of :descri&ti*e
anal)sis ethod;+ "he touris
de&artent of Istan'ul had re*ealed that there are alost
thirt) nine licensed 5 star hotels
ser*ing+ "he sur*e) (as taen ') eans of either internet or
&ersonal inter*ie(+ $ut of the thirt)
nine onl) t(ent) one re&lied to the sur*e)+ "he &oll
actuall) had fift) fi*e
