Robert R. Dunford CV 2016

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    ROBERT R. DUNFORD

    396 Eagle Tiff Dr.

    Sugar Hill, GA 30518

    (770) [email protected]

    CAREER SUMMARY

    Provides superior strategic planning, customer success, investment research, interim leadership, and market researchconsulting for firms seeking to make wise decisions for profitable growth virtually anywhere in the world.

    BUSINESS EXPERTISE

    GCI RESEARCH, INC. 1996-PRESENT

    GCI Research has delivered strategic intelligence, market research, and business development services for opportunities in

    more than 30 countries in North and South America, Eastern and Western Europe, Southeast Asia, and Australia.

    PRINCIPAL CONSULTANT, GCI RESEARCH, INC. 1996-PRESENTClicking on a highlighted link will bring up brief example of Mr. Dunfords cost-effective project/leadership/consulting in:

    1. Strategic planning

    2.Corporate development

    3. Customer success

    4. Interim leadership

    5. Market research consulting

    SANUWAVE, INC. 2005-2006

    SanuWave is the leader in non-invasive, extracorporeal shockwave devices for orthopedic conditions in the therapeutic

    shock wave industry.

    ASSOCIATE VICE PRESIDENT, MARKETING 2005-2006

    Established marketing direction, developed plans and executed strategies that exceeded expectations for national sales

    meeting, more than tripled the number of leads generated at the largest tradeshow while cutting the cost-per-lead in half,directed channel strategies in print and electronic media, strengthened relationships with leading physicians in the

    field, kindled new relationships and reaffirmed SanuWavesleadership in the eyes of current and future customers.

    MCKESSON PROVIDER TECHNOLOGIES DIVISION (MPT), MCKESSON CORP. 2004-2005

    McKesson MPT is a $3.3 billion division of a $123 billion Fortune 15 healthcare company, McKesson Corp. It is the leader

    in SaaS, hardware, automation, services and consulting to hospitals, physician offices and home health.

    DIRECTOR OF MARKET RESEARCH 2004-2005

    Staffed and directed the market research center of excellence in developing and delivering metrics guiding Voice of the

    Customer loyalty programs focused on customer success in 37 business units of the MPT Division.

    C.R. BARD, INC. 1986-1996

    Bard is a $3 billion multinational developer, manufacturer, and marketer of healthcare products with strong positions in

    cardiovascular, surgical and urological device markets.

    MANAGER OF MARKET RESEARCH & BUSINESS ANALYSIS, CORPORATE GROUP 1993-1995

    MANAGER OF PROFESSIONAL SERVICES, UROLOGICAL DIVISION 1996

    https://youtu.be/Yt9HiGjv6Zchttps://youtu.be/Yt9HiGjv6Zchttp://www.slideshare.net/robdunford/example-of-strategic-alliance-development-by-gci-research-inc/robdunford/example-of-strategic-alliance-development-by-gci-research-inchttp://www.slideshare.net/robdunford/example-of-strategic-alliance-development-by-gci-research-inc/robdunford/example-of-strategic-alliance-development-by-gci-research-inchttps://youtu.be/Bu0eRxeXnIshttps://youtu.be/Bu0eRxeXnIshttps://youtu.be/xBHIY7nxWz0https://youtu.be/xBHIY7nxWz0https://youtu.be/TKsFxjWjOhAhttps://youtu.be/TKsFxjWjOhAhttps://youtu.be/TKsFxjWjOhAhttps://youtu.be/xBHIY7nxWz0https://youtu.be/Bu0eRxeXnIshttp://www.slideshare.net/robdunford/example-of-strategic-alliance-development-by-gci-research-inc/robdunford/example-of-strategic-alliance-development-by-gci-research-inchttps://youtu.be/Yt9HiGjv6Zc
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    Directed the efforts of an internal support services group of seven professionals and $3 million budget in business

    development, market research, and marketing communications (advertising, trade shows, E-commerce & PR) departments

    serving three domestic and international divisions in Corporate Group totaling, at the time, $400 million in sales.

    Supervised teams completing 25 projects/engagements annually among ten countries with a management-

    measured impact averaging $48 million annually in sales, profits or savings.

    Established budgets, contractor qualification procedures, and employee evaluation and training processes.

    Led teams of interdivisional management boards to identify issues and recommend corporate and divisional

    strategies for channel efforts among integrated healthcare systems, corporate accounts, buying groups and

    distributors.

    Selected by the Company to address high-level constituencies in the managed care environment, making

    presentations to, and leading discussions with, buying groups, hospital CEOs, and directors of materials

    management.

    Implemented internal client satisfaction evaluations and continuous improvement programs resulting in the

    improvement of internal client satisfaction scores from 81% to 94%.

    MANAGER, BUSINESS DEVELOPMENT, BARD UROLOGICAL DIVISION 1986-1993

    Created, staffed and directed the Business Development and Market Research functions for the President and key

    management of this $800 million division.

    Caused the development of systems yielding over 160 new product opportunities annually for screening;proposed thirty opportunities with first-three-year sales averaging $15.4 million each, with 65% average

    margin.

    Led team of divisional managers in evaluating and recommending $15 mil. in OEM strategies

    Delivered superior performance in measures of department climate: structure and role definitions - 53% better

    than the average division department; high standards and a desire to improve performance - 66% better than

    average; recognition and the feeling of being rewarded for a job well done - 70% better than average; feelings

    of trust and mutual support 75% better than average, and a level of cooperation and interdepartmental

    teamwork - 79% better than the division average.

    NDM DIVISION, BAXTER INTERNATIONAL 1976-1986

    Division developed the original disposable EKG electrode and the original electrosurgical grounding pads. BaxterInternational is one of the worlds largest healthcare manufacturers and distributors with sales exceeding $15 billion.

    DIRECTOR, MARKETING RESEACH AND PLANNING 1976-1986

    Created and staffed the marketing research, corporate planning, clinical testing and business development functions.

    Developed annual budgets, evaluation procedures and strategic plans and managed organizations performance against plans.

    Developed business plans for $32 million worth of state-of-the-art medical technologies and guided their

    acceptance in the corporation.

    Staffed, developed and managed departments in support of 120% sales growth.

    Installed systems which reported trends in market size, shares and competitive pricing and reduced report

    preparation time 70% through computer-based reporting and graphics.

    EDUCATION, PUBLICATIONS, and LANGUAGES

    MBA Marketing University of Utah

    BA Marketing University of Utah

    www.GCIResrach.com

    www.LinkedIn.com/in/robdunford

    Fluent in Spanish

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