Roanoke-Chowan Community College Technology Plan (2010-2012)

Changing Lives Through Learning

7/1/2011

Table of Contents

Purpose of Technology Committee and Plan ................................................................................................ 3

Technology Definition ............................................................................................................................................. 3

Mission............................................................................................................................................................................ 3

Vision .............................................................................................................................................................................. 4

Goals ............................................................................................................................................................................. 4

Strategic Priorities ................................................................................................................................................... 5

History............................................................................................................................................................................ 7

Funding ......................................................................................................................................................................... 8

Future Plans ................................................................................................................................................................ 8

Roanoke-Chowan Community College Technology Plan Philosophy ................................................ 8

Strategic Areas............................................................................................................................................................. 9

Appendix A: Technology Committee Membership .................................................................................... 13

Appendix B: Administrative Procedure 02-1317 ....................................................................................... 14

Appendix C: Administrative Procedure 02-1320 ....................................................................................... 19

Appendix D: Computer Cascade Plan ............................................................................................................... 23

Appendix E: Annual Planning Request Form (APRF)................................................................................ 29

Appendix F: Annual Planning Request Form (APRF) Description....................................................... 31

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Purpose of the Roanoke-Chowan Community College

Technology Committee

The purpose of the Roanoke-Chowan Community College (R-CCC) Technology Committee is to review and recommend policies and procedures ensuring that the College maximizes its computing and technological resources through the implementation of the College Technology Plan. This committee addresses issues related to resources used to store, process, and deliver data, voice and video for academic, administrative, and enterprise needs. The committee meets the third Tuesday of each month. See Appendix A.

Purpose of the R-CCC Technology Plan

The purpose of the R-CCC Technology Plan is to present information regarding the College’s policies and procedures for ensuring access to adequate and appropriate technology, equipment, and software for academic, administrative, and enterprise needs. The plan also identifies the planning process for budgeting, purchasing, disposal of surplus equipment, and cascading of the College’s technology.

TechnologyRoanoke-Chowan Community College (R-CCC) defines technology as all aspects of software, library and information services, equipment, and infrastructure that impact Roanoke-Chowan Community College.

Mission

Roanoke-Chowan Community College is a comprehensive two-year public institution located in Northeastern North Carolina where it serves a diverse student population and seeks to be student centered and committed to an open-door admissions policy. The college strives to serve the needs of individuals; its communities, business and industry; and other organizations by providing opportunities for life-long learning through quality educational programs and training that is relevant; economical; convenient; and life altering.

Many of our constituents are beset with challenges that act as barriers to even modest success; therefore, we see it as part of our mission to act as a catalyst in the creation of educational opportunities and training that can maximize individual and group potential within our service area. The College seeks to do this through contributing substantially to the educational goals of our students and by meeting the training needs of new and expanding industries within our service area.

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The College also recognizes that even though our service area is challenged socially and economically, the span of our influence on our students must be global in nature. The College attempts to provide education and training, delivered through a diversity of modalities, which include traditional and non-traditional approaches to teaching and learning.

1. Develop both personal and marketable skills in all students.2. Develop basic learning skills in all students.3. Enable students to continue their education at other institutions.4. Increase the global and cultural awareness of students and community.5. Provide for the training needs of local business and industry.6. Enhance the quality of life in the community.

The Board will periodically review its mission statement, usually every three years, to make sure it is current, comprehensive, and accurately guides the institution's operations.

Vision

Roanoke-Chowan Community College is a premier learning institution dedicated to preparing learners in our community and beyond to succeed in a diverse global society.

Technology Committee Goals

To evaluate the Information Technology Plan each semester and revise as needed To plan a schedule for updating and cascading hardware for college facilities. To plan and schedule timely and efficient professional development for students,

faculty, staff, administration, and the community.

R-CCC Technology Goalsas

Outlined in R-CCC Institutional Effectiveness Plan

LRG 9.00 TECHNOLOGY – Enhance the achievement of the College’s mission and vision through the use of integrated technology throughout the academic programs and fiscal operations.

SRG 9.01 Create a campus atmosphere where there are no barriers to faculty choice of technological tools to enhance the teaching-learning process.

SRG 9.02 Help students to develop the skills to make the appropriate and effective use of technology to carry on self-directed learning.

SRG 9.03 Encourage an atmosphere and environment where our students and community are effectively served through accessible technology.

SRG 9.04 Create partnerships and alliances with other agencies and institutions for the

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betterment of the educational process through the appropriate use of technology.

SRG 9.05 Create a system whereby gains in basic skills and critical thinking may be documented as a result of being innovative with technology.

SRG 9.06 Advance the College’s mission through the appropriate use, procurement and maintenance of relevant Technologies.

SRG 9.07 Encourage student and administrative services to utilize advanced technology to support the College’s mission and goals.

Strategic Priorities Technologyfor R-CCC

The strategic priorities to be addressed in technology for 2010 – 2012 are as follows:1. Implement WebAdvisor so that Roanoke-Chowan Community College (R-CCC)

faculty, staff, and students have web access to many components of the college information system without compromising information security.

2. Research available room scheduling software and identify training opportunities to make the scheduling of rooms and facilities at R-CCC easier and more efficiently done.

3. Implement a new email solution to interface with the state e-mail system.4. Continue to work with marketing and the web staff in creating better web pages and

a more efficient system for users and developers.5. Work on implementing surveys via a SurveyMonkey account that people outside the

college as well as faculty, staff, and students can answer online.6. Complete Doc-e-scan training to support document imaging for the college.7. Install Office 2010 in selected labs to meet the educational needs of the courses

offered.8. Complete the installation of multi-media equipment in the Jernigan Auditorium.9. Install multi-media equipment in classrooms and labs, as well as provide training

opportunities to faculty/staff as new software and equipment are installed and implemented.

10. Implement a studio room for faculty to create multi-media sessions as parts of classes. In addition, train the interested faculty/staff and facilitators to assist faculty with the equipment and editing.

11. Migrate from the use of CampusCruiser to Gmail for student/Faculty mail solution.12. Migrate from Blackboard to Moodle for online course management.13. Train and provide support for faculty and student use of Gmail and Moodle once

implemented.14. Continue to update the R-CCC Business Continuity Plan.

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15. Replace older computers, monitors, and printers as needs require, and continue to track the computer equipment to determine the upcoming funding requirements for this equipment.

16. Keep track of current Information Systems (IS) audit requirements so that R-CCC remains in compliance with audit requirements.

17. Upgrade college network infrastructure to support increasing demand.

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History

Since its inception in early 2002, the Roanoke-Chowan Community College Technology Committee has worked to:

Serve as a forum for the discussion and dissemination of technology issues and needs throughout the College

Develop and monitor the implementation of a campus-wide technology plan that o Addresses a comprehensive systems network and software support to

students, faculty, and staffo Directs the acquisition and distribution of human, fiscal, and physical

resources for optimum utilization of existing and future technology from a systems network and user perspective

o Provides guidelines for the integration and utilization of technology in the provision of educational programs and services.

o Supports a comprehensive distance learning program Delineate the evaluation of the effectiveness of technology for student, faculty, and

staff and for compliance with the Southern Association of Colleges and Schools.

Composed of individuals representing student, faculty, staff, and administrative areas, the Technology Committee highlighted, at its first meeting, several urgent needs. Four primary needs included:

A standard software package to be utilized campus-wide for internal communications

A procedure for purchasing technology equipment A procedure for recycling older technology equipment Technology training needs

The Committee currently holds meetings on the third Wednesday of each month between the hours of 2:00 p.m. and 3 p.m. The Committee evaluates the Technology Plan each semester and updates as needed to meet the changing needs of the College. Committee minutes are kept on file in the office of the committee chair and on the College website.

In addition to identifying the primary needs of the College, the Technology Committee identified other areas of concentration for the next three years. These area are:

Administrative Systems Information Services, which includes: Security, Disaster Recovery, Preparedness,

and Infrastructure Instruction and the Learning Resources Center

The committee continues to develop recommendations for future funding, governance, and planning to ensure that the College’s technology infrastructure will continue to support the needs of the students, faculty, and staff while meeting its mission and goals.

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Funding

Because of the strategic technology planning process, the College funds for both specific technologies and for categories of technology. This proactive approach to planning creates an environment that provides us with an ability to take advantage of important opportunities for new technology implementations that will benefit the academic and administrative operations of the institution. Technology at the College has been funded using technology funds, capital outlay funds, operating dollars, and grant funding.

Future Plans

R-CCC’s 2010 -2012 Technology Plan will continue to support the College by reviewing and assessing the goals of the plan, identifying the technology needs and services in support of the mission of the College. In order to effectively serve the College’s technology projects the College will need to do the following:

1. Confirm a consistent resource funding level for technology on an annual basis.2. Enhance the alignment of the technology planning process with the budgeting

process for equipment, which includes the completion and submission of Annual Planning Request Forms (APRFs).

Technology Plan Philosophy

The 2010 -2012 R-CCC Technology is based on the philosophy of providing access to resources and services to all users on campus and at a distance based upon the implementation and execution of proper planning, implementation, and assessment. This philosophy embodies the following ideals:

Information Systems develops and implements procedures, which ensure simple, clear, user-friendly, and secure pathways to resources and services to all users.

Online services should be secure and provided whenever possible to meet the needs of the College’s faculty, staff, and students. The online services include but are not limited to web-enhanced, hybrid, and online classes, videoconferencing classes, e-mail, and online resource databases offered by the R-CCC Learning Resources Center. In order to support the College’s mission, it is expected that every service and resource must provide online access to services and resources whenever possible.

Ongoing planning and evaluation of services, resources, and technologies will be followed to ensure all users have access to the most current and supported technology. In order to provide this assurance, plans for ongoing maintenance and support of all technology will be implemented and funding for maintenance and support will be provide. Additionally, understanding the staffing requirements for each additional service or application is necessary.

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Ongoing training and updating of skills for all faculty and staff is necessary to fulfill responsibilities using the most current technologies.

Strategic Areas

R-CCC’s Technology Plan focuses on the following strategic areas, which encompass the services that are supported by Information Systems.

Administrative Systems Information Services: Disaster Recovery/Preparedness, Infrastructure

(encompasses servers, storage, cabling and related equipment. See Appendix B), and Security (entails IS security policies, procedures and guidelines.)

Instruction and Learning Resources Center (entails all software and technology that supports instruction.)

Administrative Systems

R-CCC recognizes that access to modern and up-to-date technology is essential for providing reliable and efficient services in all areas of the College’s administrative systems. Administrative systems encompasses the software systems and applications used to operate the college. Information regarding the various software systems and applications is provided in Appendix B.

Information Services

Disaster Recovery/Preparedness R-CCC understands the importance of being proactive in the area of disaster recovery. Natural disasters, pandemics, and devastating events such as 9/11 provide evidence that having a plan in place in the event that the College is besieged with a disaster is imperative. Disaster Recovery and Preparedness entail the planning, preparation, and execution of securing resources and services in the event of an emergency or disaster. The College has established the R-CCC Business Continuity Plan, which outlines how the College will continue operations in the event of a disaster or pandemic.

BackupsServers

Server backups are scheduled to run at various times nightly with a backup window of 10PM – 5AM.

Daily backup tapes are rotated from the server room to a secure (fire-proof) location on campus on a daily basis. The tapes that backup on the last day of the month are used for the monthly backups and are kept off campus in a bank safe. Additionally, the College has a Business Continuity Plan, which details how the

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College will secure and continue to provide access to all College services and resources.

Firewall and Switches

Monthly, firewall and switch configurations are copied over to a network server which are backed up to tape as mentioned in the Servers section of the backup.

Website

The R-CCC website is hosted at a remote location. The webmaster retains a copy of the entire site on external disk.

User Files

Each user is allocated space on the network in which to copy files that they deem important. Those files will in turn be backed up as in the Servers section for backups.

Departmental Files

Departments that have requested network space, have the ability to copy files that they deem to be important. Those files will in turn be backed up as in the Servers section for backups.

Learning Management System

The LMS system for R-CCC is currently Moodle. It is hosted at a remote site called MoodleRooms. MoodleRooms uses clustered servers to balance resources and make them redundant. If a client were on a cluster of five servers, four of them could "go down" and the service would still work.

Goggle Apps for Education

R-CCC has implemented Gmail for faculty and student use email from the suite of Google Apps for Education. With Google Apps for Education, Gmail is guaranteed to be available at least 99.9% of the time, ensuring that users have access when they need it.

Microsoft’s Live@EDU/Gmail

R-CCC is currently investigating moving to one of the following email clients for employee email: live@edu or Gmail. Employee email is currently housed on a Novell

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Groupwise system which is being backed up as mentioned in the backup section for servers.

Instruction and Learning Resources Center

Access to instructional resources and services are essential components to supporting curriculum and instruction. The College strives to ensure that students have access to appropriate and adequate resources and services. Additionally, these resources and services are evaluated to ensure that the needs of faculty and students are met. The College has several computer and technical labs on campus. The computer and technical labs have equipment and various software programs installed, which support the curriculum of that program.

Faculty develop student learning outcomes and program outcomes, which are tied to the General Education Core Competencies and selected at least two to be included as part of the program outcomes. The general education competency, which specifically states, “Students will demonstrate appropriate technology skills,” has been included in several program outcomes. All faculty are required to assess all outcomes. Student portfolios, essays, tests, quizzes, and demonstrations, provide evidence regarding the process used to determine the appropriateness of the adopted and accessible technologies used in the course for meeting specific program needs.

The Learning Resources Center provides access to numerous resources in print and non-print format. All faculty and students have access to these resources on campus and online. The library has approximately 37 computers, which faculty, students, staff, and patrons may use to access the online catalog, online research databases, software programs, and the Internet. The computer-assisted instruction lab houses 26 of the 37 computers. This lab provides access to a scanner, 46 in flat screen TV for presentations, Internet access, and various software programs that are used in specific curriculum programs.

The Learning Resources Center annually evaluates adequacy and accessibility of its services and resources. An Annual Library Survey is made available to all students and faculty each year. Questions regarding services, computer access, resources, staffing, and library access are included on the survey. Additionally, the library completes an Institutional Effectiveness Plan, which establishes objectives, and outcomes, which tie directly to the Colleges long range and short-range goals. The outcomes are assessed each year.

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Appendices

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Appendix A: Technology Committee Membership

Name Title

Monique Mitchell, ChairDean for LRC/Information

Systems/Distance Learning and Assistant Dean for Curriculum Programs

Jeffrey Pickering Director, Information Systems

Jim Bales Director of Small Business

Justin McKeithan Instructor for Web Technologies

Melanie Gnau Librarian

Sharda Britt Registration Assistant

Martin “Zain” MurphyCoordinator, Academic Information

Technology (AIT)Monique Saunders System Administrator

Sheena Suggs Controller

Wallace Winborne Payroll/AR

Linda B. Alexander Math Instructor

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Appendix B: Administrative Procedure 02-1317 Rev. Date: August 19, 2002

1.PURPOSE:

The purpose of this procedure is to describe the allocation of computer resources and the assignment of priorities for computer use.

2. PROCEDURE :

Computer services are an essential element in Roanoke-Chowan Community College’s educational programs, as well as its management and administrative functions. As such, the College has worked to stay abreast of the latest technological advances. The use of computers on campus has increased significantly over the years.

The current server structure is as follows:

SUN (Unix Server)

This server maintains all curricular student, financial, and Continuing Education and Workforce Development records, which include admissions, class rosters, FTE, grade reporting, transcripts, student database, general ledger, purchasing, accounts payable, accounts receivable, payroll, student financial aid, equipment inventory control, and institutional research.

Internet Web Server

The Web server provides World Wide Web access to everyone allowing students access to institution documentation such as classes, financial aid, student services, curricular offerings, continuing education, distance learning, and general contact information for all college departments.

GroupWise E-mail Server

The Novell GroupWise e-mail server provides all college employees instant communication with each other as well as all North Carolina Community Colleges via e-mail.

Barracuda Spam/Firewall Server

The Barracuda server acts as gateway spam filtering station for e-mail. The server scans all incoming and outgoing mail for virus/spam-like activity. If

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Barracuda detects a virus or spam, it notifies the e-mail recipient and the Network Administrator.

DNS/DHCP Server

This server houses the more than 5000 Internet protocol (IP) addresses, which gives the College the capability to create its intranet and connect to the Internet. It also provides local domain name resolution services for the college.

Firewall Server

Roanoke-Chowan has in place a Cisco ASA 5510 Firewall which acts as a barrier between the College and the internet that allows the College and all of the computers located within the College to work freely without being hacked or seen by the outside world. The firewall gives the College an extra layer of security.

Admin File Server

The Admin File Server is a Novell Netware 6.5 based server that serves as network storage for faculty and staff.

Admin Server

The Admin Server handles all Financial Aid and Student Services windows-based network software. This server allows the Financial Aid department to send and receive student information on all financial aid information directly from the government.

Blackboard Server (Moodle)

The Moodle is our online virtual classroom server. It allows students to take courses via the Internet, no matter where they may be. It is fully functional, with the ability to e-mail, chat with other classmates, receive and submit assignments.

Academic Server

This is the academic version of the Admin File Server, but it houses more student and faculty-based applications. Allowing instructors to load software from the server directly to any PC without taking around CD software.

Active Directory Server

This is a Windows 2003 based server, which performs authentication and directory permissions for the college. Active Directory also allows the administrator to assign policies, deploy software, and apply critical updates

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to the organization. Active Directory stores information and settings in a central database.

Trend - Officescan Antivirus Server

This is a Windows 2003 based server that houses the antivirus repository for the campus. It protects the Colleges desktops, laptops, servers, and storage appliances on and off the network—with an innovative blend of world-class anti-malware and in-the-cloud protection from Trend Micro Smart Protection Network.

E-Procurement Server

This is a windows 2003 based server that houses the E-Procurement software (the entity client and agent). This server acts as the interface between the Colleague Server and the State E-procurement server.

Zenworks Server (?)

This is a Novell Netware 6.5 server that uses a unique policy-based approach to automate software setup, updates, healing and migration for desktop computers. With a complete range of flexible installation and deployment options, ZENworks is ready to deliver advanced configuration management capabilities, including remote management, personality migration, standard operating environment (SOE) deployment and maintenance, hardware and software inventory, asset management, optimized application delivery for both desktop and server-based applications.

Campus Cruiser

Roanoke-Chowan Community College utilizes campus Cruiser for hybrid on-line courses, to provide a means for e-mail to the students that attend the college and is somewhat similar to blackboard in function.

Imaging Server

This is a based Windows 2003 based server that acts as the printing solution Doc-e-Serve for the College which serves the various forms to be printed for business purposes. It also holds the Doc- e-Scan software which improves accuracy and eliminates manual indexing by automatically capturing images from Softdocs' document delivery solution, Doc e Serve. The use of Softdocs' Forms Recognition Module in the scanning process also reduces indexing.

The current breakdown of server responsibilities is as follows:UNIX Sun Server Dir. of IS / System Admin

Novell GroupWise Dir. of IS / System Admin

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Barracuda Dir. of IS / Network Admin

DNS/DHCP Server Dir. of IS / Network Admin

Firewall Server Dir. of IS / Network Admin

Admin File Server Dir. of IS / Network Admin

Admin Server Dir. of IS / Network Admin

Web Server (Off-Site) Dir. of IS / Network Admin.

Software/Web Presence is Webmaster

Blackboard (Moodle) Dir. of IS / Director of DL

Campus-Cruiser (Off-Site) Dir. of IS / System Admin

Academic Server Dir. of IS / Academic Tech Support

Zenworks Server Dir. of IS / PC Tech

E-Procurement Server Dir. of IS / System Admin

Imaging Server (AIG) Dir of IS / System Admin

Active Directory Server Dir. of IS

Office Scan Antivirus Server Dir. of IS

Web-Advisor Server Dir. of IS / System Admin

Computer allocation and utilization decisions for both instructional and administrative functions are reviewed annually as part of budget, planning, and evaluation processes. It is also under continuous review by the Information Technology Committee.

Purchase of Technology Equipment

Technology is a vital part of the College’s effectiveness and must be considered a top priority. At the same time, the College must make informed decisions based on the overall need and what will best work with its Network Infrastructure. Therefore, the following guidelines must be adhered to when requesting technology equipment:

Step 1. Requester will determine what item(s) to purchase, how it is to be used, and where it is to be installed. (Obtain as much information as possible about the purchase.)

Step 2. Requester will deliver to the Information Services (IS) department information obtained from Step 1.

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Step 3. The request shall be reviewed and evaluated based on justifiable need, suitability of equipment for type of work desired, and compatibility of equipment with the network infrastructure of the College.

Step 4. Once an agreement has been made between the requester and IS, requester will proceed to fill out the requisition with the order information.

Step 5. Requester will submit a completed requisition for appropriate administrators’ signatures, including the President.

Step 6. Once the requester obtains the appropriate signatures, the requisition shall be forwarded to the Purchasing Agent for processing.

Software Support

The standard campus software (especially word processing software) will be the program found within the Microsoft Office Suite. The software must be used for all campus communication. Information Services will no longer support any technical issues that are a result of using a software program not approved by Information Services department.

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Appendix C: Administrative Procedure 02-1320 Rev. Date: March 24, 2003

1. PURPOSE :

The purpose of this procedure is to establish guidelines for the acceptable use of Roanoke-Chowan Community College’s computing and network resources. This procedure relates to both R-CCC employees and students and refers to all technology-related, college-owned or leased resources (e.g., hardware, software, domain names, e-mail/Internet addresses).

2. PROCEDURE:Roanoke-Chowan Community College provides campus network and computing resources for the use of employees, students, and other authorized individuals in support of the research, educational, and administrative purposes of the College. In order to meet the requirements of both federal and state laws and to establish sound operating standards, employees must adhere to the following guidelines regarding access of data and the computer system.

All R-CCC employees must be aware of and utilize proper operating procedures necessary to ensure the system/network security.

Access to the system or any part of the system will be granted in accordance with the specific job responsibilities of the employee. Requests for access must be submitted to the Coordinator of Information Services/Network Administrator via an Access Authorization Form (R-CCC 114). This form should be kept on file in the office of the employee’s immediate supervisor and in the Management Information Services department.

Employees should be familiar with the principles and capabilities of Electronic Data Processing systems.

R-CCC employees must sign and submit to the Coordinator of Information Services/Network Administrator a copy of the College’s Verification of Compliance and Right-to-Privacy Form (R-CCC 115). By signing this form, employees are agreeing to adhere to the guidelines stipulated in the form and are indicating an understanding of the basic responsibilities relative to the protection of the College’s computing and network resources. This form will be maintained in the IS Department files until an employee’s termination of employment.

The College has extensive information technology resources and systems available for both instruction and administrative applications. Employees and students are

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encouraged to become familiar with college technology resources and systems and to use them on a regular basis.

The College licenses its computer software from a variety of outside companies. Therefore, unless the College is authorized to do so by the software developer, R-CCC does not have the right to reproduce any software or its related documentation. According to the U.S. Copyright Law, illegal reproduction of software can be subject to civil damages of $50,000 or more and criminal penalties. Any R-CCC employee who is caught making, acquiring, or using unauthorized copies of computer software on any of the College’s equipment will be disciplined appropriately.

R-CCC’s computing and network resources are intended to support the College’s mission and are to be used in a manner consistent with the College’s goal to provide quality education to its students. Users are expected to act responsibly to maintain the integrity of these resources; any use that is inconsistent with these purposes is considered inappropriate and may jeopardize further authorization for use or result in termination of access. Authorized users are as follows: R-CCC employees for office computers; R-CCC employees and students for computer labs; and employees, students, and library cardholders for Learning Resources Center computers.

The guidelines governing acceptable and unacceptable use of computing and network resources are as follows:

Acceptable Use

Using college-provided computers for work-related purposes only. Respecting the copyright licensing of programs, data, and other sources

of information. Using assigned accounts to access resources. Using lab computers for educational purposes only. Allowing R-CCC employees, students, and library cardholders to use the

computers in the Learning Resources Center. Using the Internet to support education, research, and life-long learning

consistent with the educational purpose and goals of R-CCC.

Unacceptable Use

Using resources to engage in any behavior that violates R-CCC procedure or any federal, state, or local law or regulation or to promote commercial activity or any other unsanctioned R-CCC activity.

Distributing or making copies of any software. Installing any hardware or software without assistance from the

Management Information Services department; installing or allowing to be installed any software not directly procured by R-CCC.

Modifying any hardware/software settings that will require technical maintenance by Information Services.

Allowing anyone from outside sources to reconfigure or load software

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without direct assistance from Information Services. Allowing children to use the computers in the computers labs. Bringing food, drinks, or tobacco products into the computer labs. Interfering intentionally with the normal operation of the computer

network. Sharing passwords with anyone.

The College provides access to the Internet by way of the North Carolina Integrated Information Network.  As such, all users are subject to the governing policies established by the North Carolina Information Resource Management Commission in addition to this procedure.  The current IRMC policy governing use of the North Carolina Integrated Information Network and the Internet can be found at http://irmc.state.nc.us/documents/approvals/1_NCIINr3.pdf.

Additional guidelines pertaining specifically to the use of the Internet and GroupWise e-mail are as follows:

A. The Internet and associated resources contain a wide variety of material and information, which is not generated or selected by the College. The College is not responsible for the accuracy or quality of the information obtained through or stored on the campus network.

B. The creation, display, or transmittal of illegal, malicious, or obscene material is prohibited.

C. The College shall not be liable for the actions of anyone connecting to the Internet through college facilities. All users shall assume full liability (legal, financial, or otherwise) for their actions.

D. Users are responsible for complying with laws protecting software or other accessed information. Downloading programs and files may violate U. S. copyright laws. Although the Internet provides easy access to software distributed by companies on a trial basis, this does not mean that the software is free or that it may be distributed freely. All files downloaded from a source external to the campus must be scanned for viruses.

E. Because of the insecure nature of transmitting files electronically, no right-to-privacy exists with regard to e-mail, Internet sessions, or electronic file storage and transmission. When sending or forwarding e-mail over the campus network or the Internet, users shall identify themselves clearly and accurately. Anonymous or pseudonymous posting is expressly forbidden.

F. College employees may make reasonable personal use of the campus network, e-mail, and the Internet as long as the direct measurable cost to the public is none or is negligible, and there is no negative impact on employee’s performance of duties.

G. All users of the Internet through the College must comply with all relevant policies and procedures of the College.

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H. Use of the Internet for commercial gain or profit is not allowed from a college site.

I. Failure to comply with any of these provisions will result in disciplinary action as provided for under the disciplinary policies and procedures of the College.

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Appendix D: Computer Cascade Plan

R-CCC CIS-Power User computers (including MIS) will be generally replaced every 3-4 years. This is done for several reasons: to constrain the number of models being concurrently supported, to provide users with the current operating systems and sufficient power for the latest software applications and to protect our campus network by updating the security protections that come with more recent operating systems.

here may be particular models and phases in the technology evolution that are able to be kept in service up to 5 years. A user may also opt to delay their upgrade for a year if they believe the computer will meet their needs for another year and if the operating system version can be supported in the coming year. A user needing a more frequent replacement will need to work collaboratively with Information Services and the Technology Committee to be placed in rotation.

R-CCC Lab Computers and are generally replaced every 3-4 years in order to best support our current students and the recruitment process. The computers being replaced are "cascaded", becoming upgrade machines for some affiliated employees for the remaining two to three years of the computer's 'life'.

The Equipment Distribution List which shows where equipment will be placed is usually not created until after the equipment prioritization is finalized by the Senior Leadership Team (SLT) and the President.

Computer Cascade Rotation

Lab 2006

2007 2008

2009 2010 2011 2012 2013 2014

HVAC NewSchedule Replacement

Jer 107Jer 107

From CascadeCascade

From CascadeFrom Cascade

FRL 10‐ 4 NewSchedule Replacement

FRL 10‐ 3 NewSchedule Replacement

CAI NewScheduleSchedule Replacement

FRL 10‐ 5 NewSchedule Replacement

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FRL 10‐ 9 NewSchedule Replacement

NursingFromFrom cascade From cascade

Jer 12‐ 6From cascade

From cascadePAC New

CIS users NewSchedule Replacement

Schedule Replacement

NSC Deve‐ l NewFromFrom cascade

ScheduleSchedule Replacement

NSC‐Testing New

From cascade

Jer 12‐ 0From cascade

Schedule Replacement

Jer 12‐ 2From cascade

ScheduleSchedule Replacement

FRL 11‐ 1Schedule Replacement

Schedule Replacement

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User/Lab LOC CPUCPU

Speed#

Needed

How many did I find?

USED

New or Cascad

e What are we going to give them?

FRL109 FRL P4 2.4 22 Y N CASCADE MACHINES TO COMPUTER LABS

FRL105 FRL P4 2.4 21 Y N CASCADE MACHINES TO COMPUTER LABS

Jer126 JER P4 3.0 16 Y N CASCADE MACHINES TO FACULTY/STAFF

TOTAL 59

CIS USERSMary Lou Byrum JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Amy Wiggins JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Shirley Gay JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Kathleen Toure' JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Sara Britt JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Nicole Hall JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Kelly Vann JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Tarsha Dudley Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Poteca Chamblee JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Belinda Smith NSC P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Cara Edwards NSC P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Carolyn Ladow JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Wendy Vann NSC P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Bruce Johnson JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Trisha Sawyer NSC P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Gail Henry NSC P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Ralph Soney JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

Cheryl Walker JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

AJ Tyson JER P4 1 Y N CASCADE MACHINES TO FACULTY/STAFF (2009)

18

Jernigan BuildingEnglishLab Jer P4 3.0 23 New Machines in 2009

Science120 Jer P4 3.0 8 Possible Cascade in 2009 or 2010

Science124 Jer P4 3.0 9 Possible Cascade in 2009 or 2010

PACLab Set #1 Jer P4 2.8 5 Possible Cascade in 2009 or 2010

PACLab Set #2 Jer P4 3.0 6 Possible Cascade in 2009 or 2010

CAI Lab Jer P4 3.2 26 New Machines in 2010

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77

Freeman BuildingHVAC FRM P4 2.8 10 Possible Cascade in 2009 or 2010

10

Freeland BuildingFRL103 FRL P3 3.2 25 New Machines in 2010

OST-111 FRL P4 3.0 24 New Machines in 2009

FRL104 FRL P4 24 New Machines in 2010

Nursing Set #1 FRL P4 1.7 1 C FRL109

Nursing Set #2 FRL P4 3.0 8 Possible Cascade in 2009 or 2010

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1 183

Old Small Business CenterGED Lab OSBC P4 3.2 4 Possible Cascade in 2009 or 2010

4

Young BuildingEarlyChildHood Set #1 P4 2.8 2 2 Possible Cascade in 2009 or 2010EarlyChildHood Set #2 P4 3.0 2 0 Possible Cascade in 2009 or 2010

4

New Student CenterTesting Lab EC P3 1.3 14 14 N C FRL105

Dev Lab EC P3 1.8 10 10 Y C FRL109

24

Industrial Skills Building

LRCPACLab Set #1 Jer P4 2.8 5 Possible Cascade in 2009 or 2010

PACLab Set #2 Jer P4 3.0 6 Possible Cascade in 2009 or 2010

CAI Lab Jer P4 3.2 26 New Machines in 2010

37

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Maintenance Building

OTHER

Basic Skills

Presentation StationsStations 6 6 C Jer126

6

Total Computers: 318

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Annual Planning Request Form (APRF)

Changing lives through learning

Appendix E: Annual Planning Request Form (APRF)

Proposed by:

Planning Unit: Department/Office: Changing lives through

Proposal Date: Proposal Title:

Long Range Goal

Short Range Goal

Objective/Intended Outcome

Justification

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Resources

Equipment/Personnel/Other Costs Price

Total

Assessment Criteria

Results…………………………………………………………………………………………………………………………………………………………………

Use of Results………………………………………………………………………………………………………………………………………………………………..

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Signature Date

For Planning Use Only

___________________________________ __________________Signature of Unit Supervisor Date

[ ] Support Proposal [ ] Does Not SupportComments:

--------------------------------------------------------Do Not Write Beyond This Line----------------------------------

Planning Council Rank: _______ ELT Rank: ________

Comments:

Presidential Approval Date

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Annual Planning Request Form (APRF) Changing lives through learning

Appendix F: : Annual Planning Request Form (APRF) Description

Proposed by: Department/Office: Changing lives through

Proposal Date: Proposal Title:

Long Range Goal

Short Range Goal

Objective/Intended Outcome

Justification

Page | 32

Identify the long range goal(s) in which this request is most closely related.

Identify the short range goal(s) in which this request is most closely related.

Specifically state the purpose of items requested and explain how the use of these items will lead to achieving the short and long range goals stated above.

1) Explain how student learning will be impacted.2) Identify the number of students who will benefit.3) Provide a time line to completion of when requested items will be in operation.

Name of requestor. Department/office requesting.

Date of request. Generalization of items requested.

Resources

Equipment/Personnel/Other Costs PriceList each item requested and the price for each item.

Total

Assessment Criteria

Results…………………………………………………………………………………………………………………………………………………………………

Use of Results………………………………………………………………………………………………………………………………………………………………..

Page | 33

1) Explain how student learning will be impacted.2) Identify the number of students who will benefit.3) Provide a time line to completion of when requested items will be in operation.

State how the success of the intended outcome will be measured. (How will you know that the objective/intended outcome has been met?)

State what the results are based on the assessment criteria.

Explain how the results will be used to improve.

Signature Date

For Planning Use Only

___________________________________ __________________Signature of Unit Supervisor Date

[ ] Support Proposal [ ] Does Not SupportComments:

--------------------------------------------------------Do Not Write Beyond This Line----------------------------------

Planning Council Rank: _______ ELT Rank: ________

Comments:

Presidential Approval Date

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This plan was adapted from the Monroe Community College Technology Plan. Monroe Community College is located in Rochester, NY. http://www.monroecc.edu/depts/ets/VP/techplan.htm

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