ROAD MAP To Family Engagement Team Up for Your Child Melton Hill Media LLC Wendy Lowe Besmann, MHM...
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ROAD MAP To Family Engagement Team Up for Your Child Melton Hill Media LLC Wendy Lowe Besmann, MHM Team Up for Families Project Road Map Series Unit 3 February 21, 2014
ROAD MAP To Family Engagement Team Up for Your Child Melton Hill Media LLC Wendy Lowe Besmann, MHM Team Up for Families Project Road Map Series Unit 3
ROAD MAP To Family Engagement Team Up for Your Child Melton
Hill Media LLC Wendy Lowe Besmann, MHM Team Up for Families Project
Road Map Series Unit 3 February 21, 2014
Slide 3
Whos in the room, and why? Road Map is a trademark of Melton
Hill Media. This material may not be reproduced with express
permission from the publisher. Contact
[email protected]
Slide 4
Todays Goal: Explore these questions What do I want to happen?
What strengths, barriers or opportunities could affect this
outcome? What strategies might work? What are my top priorities for
action? Road Map is a trademark of Melton Hill Media. This material
may not be reproduced with express permission from the publisher.
Contact [email protected]
Slide 5
Talk Story: Where are we connected? Why does that matter? Road
Map is a trademark of Melton Hill Media. This material may not be
reproduced with express permission from the publisher. Contact
[email protected]
Slide 6
How do families cope with difficult situations? Road Map is a
trademark of Melton Hill Media. This material may not be reproduced
with express permission from the publisher. Contact
[email protected]
Slide 7
For better or worse, family (bio and non-) Provides the most
CONSISTENT source of support and influence. Can NEVER be replaced
as a long-term support by an agency or institution. Agree or
disagree? Road Map is a trademark of Melton Hill Media. This
material may not be reproduced with express permission from the
publisher. Contact [email protected]
Slide 8
Whats at stake? 1 in 5 children with health challenges.
Estimated 75 % among those in child welfare. Most serious disorders
are heritable, share genetic links (e.g. bipolar and autism).
Bottom Line for child-serving staff and agencies??? Road Map is a
trademark of Melton Hill Media. This material may not be reproduced
with express permission from the publisher. Contact
[email protected]
Slide 9
Name Your Table Family! Road Map is a trademark of Melton Hill
Media. This material may not be reproduced with express permission
from the publisher. Contact [email protected]
Slide 10
PASS RIGHT, PASS LEFT Road Map is a trademark of Melton Hill
Media. This material may not be reproduced with express permission
from the publisher. Contact [email protected]
Slide 11
Whats Your Job? In 3-5 points, sum up your main job
responsibilities as they apply to interactions with families. Road
Map is a trademark of Melton Hill Media. This material may not be
reproduced with express permission from the publisher. Contact
[email protected]
Slide 12
Destination: The New Normal Finding the New Normal .means
mobilizing the strength and support a family needs to overcome
long-term challenges without getting overwhelmed. Road Map Five
Routes Family Unit Road Map is a trademark of Melton Hill Media.
This material may not be reproduced with express permission from
the publisher. Contact [email protected]
Slide 13
Finding the New Normal Can mean learning to work with a team of
professionals and systems that may not see The Big Picture of a
childs strengths and needs. I only see your child during a
15-minute medication management visit. Pretty limited view from
here! Road Map Five Routes Family Unit Road Map is a trademark of
Melton Hill Media. This material may not be reproduced with express
permission from the publisher. Contact
[email protected]
Slide 14
Sharing the Big Picture I know a lot about THIS SYSTEM and how
it can help your child. But IM the one who sees THE BIG
PICTURE--what happens everydaywhat other providers are doingand
what I want for my childs future. Sharing The Big Picture with
providers is a familys most important role! Road Map Five Routes
Family Unit Road Map is a trademark of Melton Hill Media. This
material may not be reproduced with express permission from the
publisher. Contact [email protected]
Slide 15
Can be the eyes and ears you need. See the child in a variety
of environments and time periods. . Have a perspective that is
critical to providing adequate services. Family members (biological
and non-). Road Map is a trademark of Melton Hill Media. This
material may not be reproduced with express permission from the
publisher. Contact [email protected]
Slide 16
Family Engagement Model Shift FROM Deficit-based Family
passivity or non-participation Agency in charge of creating change.
TO Strength-based Active Partnership, Family and agency in charge
of creating change. Road Map is a trademark of Melton Hill Media.
This material may not be reproduced with express permission from
the publisher. Contact [email protected]
Slide 17
Understanding Your Role is Key to Engaging with the Family You
are: A source of support, information, system expertise,
boundaries, and modeling. You are not: The expert on that youth or
family. The family decision-maker. The one who will save that youth
or family. Road Map is a trademark of Melton Hill Media. This
material may not be reproduced with express permission from the
publisher. Contact [email protected]
Slide 18
Sometimes you have to help a parent value his or her role in
the system. Starts when YOU value that contribution and show
respect. Continues when that person learns basic self-navigation
skills. Reinforced by peer support. Successful when family can
function and meet the needs of its members. Road Map is a trademark
of Melton Hill Media. This material may not be reproduced with
express permission from the publisher. Contact
[email protected]
Slide 19
Five Routes to Better Services 1.Keep good recordsbut use
shortcuts. 2.Learn key words that open doors. 3.Tell a clear
symptom story. 4.Ask questions effectively. 5.Help all
professionals who serve your child stay informed about treatment
progress and life changes. Road Map Five Routes Family Unit Road
Map is a trademark of Melton Hill Media. This material may not be
reproduced with express permission from the publisher. Contact
[email protected]
Slide 20
Keep Good Recordsbut use shortcuts. I keep paperwork organized
and available for appointments, meetings, and phone calls. At the
end of the year, stick me on the shelfIm a convenient annual record
of treatment! Road Map Five Routes Family Unit Road Map is a
trademark of Melton Hill Media. This material may not be reproduced
with express permission from the publisher. Contact
[email protected]
Slide 21
Ask questions effectively. Remember to ask about NEXT STEPS!
Ask questions that begin with: Who..WhatWhenWhereWhy Can you please
explain? Amazing But True: Busy providers pay more attention when
you pull out a WRITTEN list! Road Map Five Routes Family Unit Road
Map is a trademark of Melton Hill Media. This material may not be
reproduced with express permission from the publisher. Contact
[email protected]
Slide 22
Tell a Clear Symptom Story A Symptom Story is a list of the top
1-5 things that concern you about your childs health, behavior or
development. It can help you and the provider decide where to focus
first! Road Map Five Routes Family Unit Road Map is a trademark of
Melton Hill Media. This material may not be reproduced with express
permission from the publisher. Contact
[email protected]
Slide 23
Families are resourceful. Families are the experts on their
needs. Families learn from experience. Agree or Disagree? Road Map
is a trademark of Melton Hill Media. This material may not be
reproduced with express permission from the publisher. Contact
[email protected]
Slide 24
Barriers and challenges to navigating systems Transportation
Care of Other Children Balancing Work Demands and Other
Appointments Mental Health or Substance Abuse Issues Blame and
Shame (assumed, real, internal, or external). Cultural Factors.
Crisis Fatigue (remarkably similar to PTSD symptoms). Road Map is a
trademark of Melton Hill Media. This material may not be reproduced
with express permission from the publisher. Contact
[email protected]
Slide 25
Impact of multi-stressor environments Individual or group is
affected over a period of time by one or more significant
stressors. Unrelenting stress is normal. Stress feels out of ones
control. Multi-stressors can make people process information more
slowly and make decisions with more difficulty. Road Map is a
trademark of Melton Hill Media. This material may not be reproduced
with express permission from the publisher. Contact
[email protected]
Slide 26
Professionals may think: They dont understand the limitations
of my job. That family is too broken to ever help this child. They
dont really want to try. They dont know how to parent. They dont
really care. They have a mental illness, too thats where the kid
gets it. Road Map is a trademark of Melton Hill Media. This
material may not be reproduced with express permission from the
publisher. Contact [email protected]
Slide 27
Parents may think: They wont listen to me. Their minds are
already made up. They think Im a bad parent. They blame me for my
childs behavior. They dont understand what its like at home. They
dont realize I have other kids in the house who need things. They
dont realize Im overwhelmed. Road Map is a trademark of Melton Hill
Media. This material may not be reproduced with express permission
from the publisher. Contact [email protected]
Slide 28
Map It: How do families experience your office environment?
Road Map is a trademark of Melton Hill Media. This material may not
be reproduced with express permission from the publisher. Contact
[email protected]
Slide 29
What do I need most from this system? What strengths and assets
do I bring to the table? What challenges and barriers do I face?
Whats my role in this system? What are the basic things I need to
know about how this system works? What strategies have worked for
other families? What did I learn from this experience that I might
want to share with other families? Breaking up a Big Problem into
Tasks You Can Handle This approach to problem-solving (continued on
the next slide) is adapted from a draft peer support tool developed
through a collaboration between PA SOC Partnerships Families for
Families online learning and support project and Melton Hill Media
Team Up for Families project.
Slide 30
Other Strategies for Direct Care Staff Road Map is a trademark
of Melton Hill Media. This material may not be reproduced with
express permission from the publisher. Contact
[email protected]
Slide 31
Crossing the Bridge Road Map is a trademark of Melton Hill
Media. This material may not be reproduced with express permission
from the publisher. Contact [email protected]
Slide 32
Families are part of the solution engaging them will lead to
better outcomes for youth. Contact Wendy Lowe Besmann at
[email protected],[email protected] 865-803-2286
Learn more at http://teamupforyourchild.com