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Road Incident Management An Insurer’s perspective. Gavin Vowell. What I do. Represent insurance company interests Added value for our clients Manage salvage contractors and clean up Control costs Report to insurer. Background. Trade qualified mechanic Driving experience, NZ and O/seas - PowerPoint PPT Presentation
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Road Incident Management
An Insurer’s perspective
Gavin Vowell
What I do
> Represent insurance company interests
> Added value for our clients
> Manage salvage contractors and clean up
> Control costs
> Report to insurer
Background
> Trade qualified mechanic
> Driving experience, NZ and O/seas
> Tow truck operations
> Own transport operation
> Experience and learnings from involvement in multiple crash scenes
> Relationships and connections
Crash Scene Assistance – 0800 11 11 08 24/7 Service for all heavy transport clients.
Comprehensive crash assistance: Heavy haulage tow truck for vehicle salvage
Initiating the clean-up of the crash site
Starting the assessing process
Gets your clients back on the road faster Vehicle taken to a repair centre where we know
there is capacity to do the work
> Insert pictures of commodore and tow trucks here
Every job is different!
> Gas cutting kits
> Would you like some gravel with that?
> Helicopter
> Viagra
> Cooked eels
> Molasses and other difficult clean ups
Issues
> Scene security
> Conflict of interests
> Environment
> Liability for costs
> Quantum of costs
> Crash picture