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p Select Committee on Hurricane Recovery Select Committee on Hurricane Recovery Road Home Compliance and Road Home Compliance and Grant Recapture Letters March 6, 2014

Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

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Page 1: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

p

Select Committee on Hurricane RecoverySelect Committee on Hurricane Recovery

Road Home Compliance andRoad Home Compliance and Grant Recapture Letters

March 6, 20140

Page 2: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road Home – Sequence of Letters

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Page 3: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road Home – Sequence of Letters

Initial Compliance/

Monitoring Questionnaire and Cover Letter

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Page 4: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeI iti l C li /Initial Compliance/Monitoring Questionnaire

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Page 5: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeI iti l C li /Initial Compliance/Monitoring Questionnaire

“If you are having challenges in meeting the covenant requirements of the program, please contact a Road Home representative immediately.”

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Page 6: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeI iti l C li /Initial Compliance/Monitoring Questionnaire

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Page 7: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeI iti l C li /Initial Compliance/Monitoring Questionnaire

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Page 8: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeI iti l C li /Initial Compliance/Monitoring Questionnaire

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Page 9: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeI iti l C li /Initial Compliance/Monitoring Questionnaire

8

Page 10: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road Home – Sequence of Letters

Follow-Up Compliance/

Monitoring Letter with Check List

9

Page 11: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeF ll U C li /Follow-Up Compliance/Monitoring Letter withCheck List

“Thank you for responding to the Letter and Q ti i t tQuestionnaire sent to you on DATE. However, during our review, some documents were not submitted and arewere not submitted and are necessary to complete our review. Please provide a copy of the documents pychecked below…”

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Page 12: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeF ll U C li /M it i L tt ith Ch k Li tFollow-Up Compliance/Monitoring Letter with Check List

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Page 13: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road Home ProgramGrant Recapture: Potential Overpayment vs. Non-Compliance

Potential Overpayment Non-Compliance• Letters sent to homeowners who

were identified for repayment after in-depth file review

• Letters sent in August to 55,957 homeowners who are not documented as compliant with program

• Represent less than 1% of all homeowners who received a Road Home Grant

program

• May not owe money back to the state

• May be compliant with program

• These homeowners were NOT part

• Homeowners who did not respond to Nov. 25, 2013 compliance deadline have been sent a grant

of the 55,957 letters mailed to non-compliant homeowners in August

• They are not part of the recent batch

recapture letter because they are currently out of compliance

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y pof grant recapture letters sent out to non-compliant homeowners

Page 14: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road Home – Sequence of Letters

Grant RecaptureGrant Recapture –

HomeownersHomeowners

Who are NotWho are Not

in Compliancein Compliance

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Page 15: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt t N li t H Fi t N tiGrant Recapture Letter to Noncompliant Homeowners - First Notice

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Page 16: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt t N li t H Fi t N tiGrant Recapture Letter to Noncompliant Homeowners - First Notice

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Page 17: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt tGrant Recapture Letter toNoncompliant Homeowners- First Notice

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Page 18: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt t N li t H S d N tiGrant Recapture Letter to Noncompliant Homeowners – Second Notice

17

Page 19: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt t N li t H S d N tiGrant Recapture Letter to Noncompliant Homeowners - Second Notice

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Page 20: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt tGrant Recapture Letter toNoncompliant Homeowners- Second Notice

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Page 21: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road Home – Sequence of Letters

Grant RecaptureGrant Recapture –

Possible OverpaymentPossible Overpayment

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Page 22: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt tGrant Recapture Letter toHomeowners for Possible Overpayment - First Notice

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Page 23: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG R H f P ibl O Fi N iGrant Recapture Letter to Homeowners for Possible Overpayment - First Notice

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Page 24: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt tGrant Recapture Letter toHomeowners for Possible Overpayment - First Notice

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Page 25: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt tGrant Recapture Letter toHomeowners for Possible Overpayment - Second Notice

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Page 26: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG R L H f P ibl O S d N iGrant Recapture Letter to Homeowners for Possible Overpayment - Second Notice

25

Page 27: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road HomeG t R t L tt tGrant Recapture Letter toHomeowners for Possible Overpayment - Second Notice

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Page 28: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

Road Home

Recovery Process

1. Complete File Review – 39-page internal checklist

2 Mailing of Initial Grant Recapture Letter by RH/OCD2. Mailing of Initial Grant Recapture Letter by RH/OCD-DRU (30 days)

33. Mailing of Second Recapture Letter by RH/OCD-DRU (15 days)

4. Legal Review

5 Mailing of Third Recapture Letter by Attorneys (30 days)5. Mailing of Third Recapture Letter by Attorneys (30 days)

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Page 29: Road Home Compliance andRoad Home Compliance and …€¦ · Road Home IitilC li /Initial Compliance/ Monitoring Questionnaire “If you are having challenges in meeting the covenant

http://www.doa.louisiana.gov/CDBG/

http://www.road2la.org

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