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Location Independent Computing for Office 3655/14/141Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Application Performance and Office 365Dormain DrewitzDirector, Platform Product Marketing@dormaindrewitzGetting contracts approved is a time-consuming process that involves pushing large amounts of data to our central office in Orlando... Since it wasnt possible to duplicate our main business systems and processes in our Japanese offices, it was taking up to 30 minutes to complete the IT portion of the contracts process.

3- Rich Jackson, vice president of technology operations at Hilton Grand Vacations

Users, apps, and data are everywhere

4

62%Source: Forrester, Provisioning a Flexible Workplace Pushes the Boundaries of IT and Drives a Search for Outside Help, June 2012 of employees work in multiple locations

51%Source: Forrester, Think Youve Mastered Application Performance? Think Again, July 2013 Say application complexity is their primary challenge

52%Source: Forrester, Successfully Consolidating Branch-Office Infrastructure in the Face of More Users, Services, and Devices, October 2011 Have over 50% of their corporate data outside the data centerThe Promise of Location-Independent ComputingProvide a great customer experience for users accessing their applications and data, regardless of where they are connecting from or where they are connecting to.

USERSWEBAPPSSERVICESDATABASES

End usersApplicationsNetworkDeep into the app, and userExtend beyond what traditional NPM tools could provide

Allowed us look at deep into the app thats riding on top of the network.

We had the network/red fully covered but Opnet brought us the complete picture

Essentially we increased our reach into the entire life cycle of application from end user to application.

Network Conditions impact application performance

EMEAWAN

INTERNATIONALWAN

N. AMERICAWAN

Domestic Network

Internet IP VPN30 ms

Paris

Lexington (US)

St. Louis (US)110 ms??? ms

In this real world example, embracing cloud services/SaaS applications introduces performance challenges.

While a typical request for an application running in a corporate-owned data center in Paris would need to deal with only 30ms of latency,

SaaS apps introduce uncertainty, since the request must traverse the open public internet.

5/14/147Microsoft Office 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.A broad, diverse ecosystem of partners that extend the value of our platform and deliver a range of implementation, integration, and value-added services.

Riverbed Application Performance Platform

SteelHeadSteelAppSteelFusionSteelCentralSteelScriptSteelStore

PROFESSIONALSERVICES

APPLICATION PERFORMANCE

END USEREXPERIENCE

NETWORKPERFORMANCE

MOBILEINTERNETREMOTE USERSMPLSCLOUD

PHYSICAL DATA CENTER

VIRTUAL DATA CENTER

WEBAPPSSERVICESDBS

Enhanced Visibility & Control

1%VolumeExchangeDB-1Home-1Video-1Reports OptimizationVisibilityShow real time bandwidth consumption and application flow statisticsReport application specific performanceIntelligently tune QoS and plan upgradesControlApplication based inbound and outbound QoSAccurate classification with AppFlow Engine and DPIPolicy-based path selection on Hybrid Networks Application layer policy, routing and control

Home Directory DataTraining VideosERP DataEmail DataHome DirectoriesEmailERPRich MediaMedium PriorityHigh PriorityLowPriorityData & Transport StreamliningTransport StreamliningWe provide visibility and control for IT architects.On a Steelhead optimized network, the flow of data looks more like this. By leveraging its layer-7 fluency in data replication applications, the Riverbed Optimization System (RiOS) is able to peer deeper into the flow of data and identify which bits of information correspond to which of the underlying applications. VisibilityReal time bandwidth consumption and application flow statisticsReport application specific performanceIntelligently tune QoS and plan upgradesControlApplication based inbound and outbound QoSAccurate classification with AppFlow Engine and DPIPolicy-based path selection on Hybrid Networks Application layer policy, routing and controlWith the path selection capability, IT organizations can cost effectively deploy and manage complex hybrid networks to deliver greater application reliability and performance. The RiOS 8.5 Path Selection Technology handles all traffic independent of its optimization status and maximizes the performance of applications using deep packet inspection (DPI)-based application awareness to distinguish between business-critical and non-critical, non-priority, or bulk traffic. In the event of performance degradations, the path selection capability reroutes application flows, thus ensuring no impact to users. Unlike other approaches, RiOS 8.5 Path Selection Technology is transparent to the existing network, easy to configure through an intuitive graphical interface, and tightly integrated with a rich DPI-engine for flexible and granular policy definition.

Significance? This capability changes the way IT and business leaders look at applicationsIT looks at applications, not packets. One good example is facebookinstead of looking at facebook as a consumer appone can allow the facebook news feeds and updates but block non-business applications such as farmville.Changing routing configurations can be further avoided by virtualizing the path selection in the WAN optimization platform where we have a deeper and better applications level intelligence.Another area of improvement with path selection is the the focus on the end-user experienceso as applications fail to perform across the primary path, the traffic can be diverted to the back up path.

How Path Selection WorksRiOS 8.5 Path Selection technology provides the ability to deterministically re-direct select traffic and application flows through alternate WAN routes based on service metrics, such as path availability and priority. This path selection technology empowers IT organizations with greater controls to maximize multiple WAN services based on business needs, service quality, and costs. It also utilizes the ability to redirect specific traffic or applications through one of three alternate gateway paths determined by destination availability in cascading order. Traffic flows can be classified by IP header information or through the deep packet inspection engine. Each traffic rule can have up to three gateway paths in priority order based on availability. Availability is determined by whether the host at the remote end of a path can be reached via end-to-end Internet Control Messaging Protocol (ICMP). To validate availability, each path can have a different remote host. If availability is lost, the next available path will be used for subsequent packets. Once availability on a higher priority path is verified, that path will be used immediately. To influence the return path of traffic and override the original traffic path, our path selection technology must be configured at the other end. Path selection configuration is independent of any QoS settings, thus allowing you to apply path selection rules whether QoS is enabled or not.

Path failure is in the current release. With RiOS stream-splitting, enterprises can push high-quality live and on-demand video to users at the branch locations without impacting bandwidth. The user experience is much improved without jitter or buffering when watching live feeds on a variety of devices including phones and tablets

5/14/1410Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Bandwidth & Latency Optimization11

DE-DUPLICATE DATA DataUSERSCLOUDWAN

VIRTUALLY ELIMINATE APPLICATION LATENCY

USERSWAN

CLOUD

5/14/1411Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.ArchitectureData CenterCloud

InternetSaaSIaaS

Internet

MPLSBranch

Centralized Visibility, Reporting and Management

SteelCentral

Changing ADC Requirements13Close proximity of ADC to AppStatic environmentMonolithic in nature

ADCWeb TierApp TierDB TierAppTraffic

Old Architecture Apps, Data Location Dependent App/Data broken into pieces Distributed in natureDynamic environmentObject reuse and scale necessaryADC must be near objects, deployed per objectUser access from anywhere on any deviceTodays Architecture Apps, Data Location IndependentApp TrafficData Center 1

Data Center 2

App Object

Cloud Service

ArchitectureData CenterCloud

InternetSaaSIaaS

Internet

MPLSBranch

Centralized Visibility, Reporting and Management

SteelCentral

BranchLots of usersLimited IT staffMinimal infrastructure

E

C

WAN

Branch converged infrastructure

What makes converged infrastructure different for branch offices?Data CenterMinimal usersLots of IT staffOptimized infrastructure

ArchitectureData CenterCloud

InternetSaaSIaaS

Internet

MPLSBranch

Centralized Visibility, Reporting and Management

SteelCentral

Data protection in the cloudEnterprise Vault

Glacier

S3

Backup Server

Atmos

Database ServerFile ServerArchive Files

Private Cloud

Public Cloud

ArchitectureData CenterCloud

InternetSaaSIaaS

Internet

MPLSBranch

Centralized Visibility, Reporting and Management

SteelCentral

Programmable infrastructure19

APIsPython modulesA broad, diverse ecosystem of partners that extend the value of our platform and deliver a range of implementation, integration, and value-added services.

Riverbed Application Performance Platform

SteelHeadSteelAppSteelFusionSteelCentralSteelScriptSteelStore

PROFESSIONALSERVICESWith Riverbed, we can provide senior management with information on the IT infrastructure that can help them make better business decisions that save money, resources and efficiencies. This has elevated our IT group from just providing a utility to contributing meaningfully to the business.

21- Christophe Duprat, IT director, International Herald Tribune

Location Independent Computing for Office 3655/14/1422Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.We tried Office 365 here in IT first, without SteelHead SaaS in place, and the performance was not good enough to meet the high bar we had set.23- Branko Ceran, CIO, MTC Australia AustraliaSingapore(4,000 miles)

Branch OfficesDatacentercloudRiverbed SteelHead boosts performance of Office 365Easy deployment for Office 365 accelerationWAN and Internet optimization Up to 30X better application performanceUp to 97% bandwidth reductionOptimizes Exchange, SharePoint and OneDrive Pro online

WAN

Office 365 sees performance benefitsand more25Time required: Seconds to download a 20.8MB file from SharePoint OnlineBandwidth: MBs used to download a 20.8MB file from SharePoint Online33x fasterMore than a 97% data reductionRiverbed has real world experience with Office 365 optimization - 30 + Riverbed customers use SCA for Office 365 multi-tenant cloud services

The performance tests depicted here cover Office 365 app acceleration (33 times faster) and bandwidth savings (more than 97% bandwidth reduction).

A WAN simulator was used to simulate a 1.5Mbps WAN link with 100ms RTT to Office 365.

A local Steelhead appliance at the office is set to optimize with automatically provisioned Cloud Steelheads.

The same Microsoft Word document is downloaded from SharePoint Online, in an example collaboration environment.

The size of the document is 20.8MB.

The test calculates the time to download the file in seconds and the total WAN bytes in the WAN simulator in both directions in MB.

5/14/1425Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Consulting Solutions for Office 36526Launching a complete portfolio of professional services that support enterprise customers throughout the migration process from planning into production and beyond. Migration Planning and Readiness ServiceMailbox Migration Optimization ServicePerformance Monitoring and Troubleshooting ServiceEnd-User Performance Optimization Service1234

1234Riverbed offers four complementary service solutions designed to support you throughout the entire migration process from planning into production and beyond.

As shown on this sample deployment schedule from Microsoft, before migration, Riverbeds Migration Planning and Readiness Service predicts how your key applications will perform during and after migration. This helps you identify and address constraints (by transaction and location) for end-state capacity, usage and end-user response times before you deploy.

The Mailbox Migration Acceleration Service enables you to achieve the benefits of Office 365 faster. Riverbed provides the infrastructure that will minimize business disruption and significantly accelerate migration time through optimized throughput, custom-tuned QoS settings, and around-the-clock migration.

Office 365 projects are big and complex and get a lot of C-level attention. So, its critical that you are able to monitor networks and user experiences during and after migration. Our Performance Monitoring and Troubleshooting Service provides that visibility, as well as troubleshooting, diagnosis of root causes, and recommendations for remediation.

Finally, be prepared to reduce the performance degradation that is inherent in migrating from on-premise to cloud-hosted email solutions by leveraging our End-User Performance Optimization Service. This service provides expert design, configuration, and installation of Riverbed products that reduce bandwidth, and improve response times and overall end-user experience.

5/14/1426Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Riverbed SteelHead benefits for Office 365

Improved Exchange & SharePoint response timesUp to 30 times faster Mailbox migration Quantify the time needed for mailbox migration Design a process for timely migration Network performanceAvoid network bandwidth upgradesQoS & Path Selection can prioritize business-critical applications Appflow engine provides application visibility via deep packet inspectionExchange Online

MailboxMigrationSharePoint Online

WAN

5/14/1427Microsoft Office 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.With SteelHead SaaS, were getting sub-second response times on nearly everything documents, videos, and other storage items. Office 365 is truly quick. You wouldnt know its in Singapore.28- Branko Ceran, CIO, MTC Australia Video Clip

SummaryOffice 365 drives business impact with a rich set of capabilitiesRiverbed offers the most complete, holistic approach to application performanceYou can accelerate Office 365 migrations and ongoing performance with Riverbed

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Learn More here: www.riverbed.com/office3655/14/1431Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Thank You5/14/1432Microsoft Office365 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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