Riverbed Steelhead Account Review Copyright Riverbed Technology 1

Riverbed Steelhead Account Review

Copyright Riverbed Technology 1

Riverbed ConfidentialCopyright Riverbed Technology 2

Agenda

● Account Review

● Rediscover Steelhead


Your Riverbed Deployment

● Copy and paste their current IB report for SH


Did You Know?

• xx20 models are coming off support• Feb 2014: End of Support: No more replacement units or bug fixes

You are Risking Your Network

• 8.5 is latest RiOS version• 6.X is no longer officially supported• Feb 2011: End of Support for new features into xx20 units• xx20’s cannot run RiOS 7.x or 8.x• Granite and VSP not available on xx20

You are Missing Key Capabilities

• For a limited time get credit to Trade Up or Upgrade• Steelhead appliances, CMC and SMC qualigy

Turn Your xx20’s into Cash

Riverbed Confidential

What Are You Missing?

20142013 2012201120102009

RiOS 6.0 (11/09)Data Streamlining• DR improvementsApplication Streamlining• Citrix Optimization• Mac CIFS Optimization• Centralized Print optimization • RSP, SSL & Notes Enhancements• HTTP Object PrefetchManagement Streamlining• Pass-through Reporting• Diagnostics improvements• Netflow v9/improved SNMP

RiOS 6.0 (11/09)Data Streamlining• DR improvementsApplication Streamlining• Citrix Optimization• Mac CIFS Optimization• Centralized Print optimization • RSP, SSL & Notes Enhancements• HTTP Object PrefetchManagement Streamlining• Pass-through Reporting• Diagnostics improvements• Netflow v9/improved SNMP

RiOS 6.1 (03/10)Data Streamlining• EMC SRDF moduleApplication Streamlining• SharePoint• MAPI 2010Management Streamlining• CMC 6.0• FIPS• CommonCriteria

RiOS 6.1 (03/10)Data Streamlining• EMC SRDF moduleApplication Streamlining• SharePoint• MAPI 2010Management Streamlining• CMC 6.0• FIPS• CommonCriteria

Cloud (09-12/10)Cloud Steelhead 1.0• Cloud optimization • Amazon AWSVirtual Steelhead• Virtual RiOS for ESX

Cloud (09-12/10)Cloud Steelhead 1.0• Cloud optimization • Amazon AWSVirtual Steelhead• Virtual RiOS for ESX

RiOS 6.5 (03/11)Application Streamlining• SMBv2• Outlook Anywhere• Satellite•Deep Packet Inspection• App-based QoS Management Streamlining• IPv6 phase 1

RiOS 6.5 (03/11)Application Streamlining• SMBv2• Outlook Anywhere• Satellite•Deep Packet Inspection• App-based QoS Management Streamlining• IPv6 phase 1

Cascade 9.0 (03/11)Monitoring• Executive Dashboards• App Discovery Wizard•Simplified Configuration

Cascade 9.0 (03/11)Monitoring• Executive Dashboards• App Discovery Wizard•Simplified Configuration

RiOS 7.0 (12/11)Application Streamlining• Encrypted Notes• End-to-End Kerberos• ICA over SSL & CDM• Media Stream Splitting• UDP optimization• Satellite integration•SMB1/SMB2 enhancementsManagement Streamlining• RDF reporting for SRDF/A• HTTP auto-config• Embedded Cascade Shark• CIFS Pre-pop enhancements• IPv6 phase 2• SNMPv3 encryption

RiOS 7.0 (12/11)Application Streamlining• Encrypted Notes• End-to-End Kerberos• ICA over SSL & CDM• Media Stream Splitting• UDP optimization• Satellite integration•SMB1/SMB2 enhancementsManagement Streamlining• RDF reporting for SRDF/A• HTTP auto-config• Embedded Cascade Shark• CIFS Pre-pop enhancements• IPv6 phase 2• SNMPv3 encryption

RiOS 7.0.1-7.0.3(03-06/12)Application Streamlining• SaaS• Inbound QoS• ICA multi-port & multi-stream

RiOS 7.0.1-7.0.3(03-06/12)Application Streamlining• SaaS• Inbound QoS• ICA multi-port & multi-stream

RiOS 8.0 (11/12)Application Streamlining• Improved LAN-side thr-put• 800 apps in Application Flow Engine• QoS for PCoIP• Adaptive MXTCP• vCX models• MAC Lion – CIFS support• SCA integration• SMB1/SMB2 enhancementsManagement Streamlining• Authenticated NTP• CHAP Radius• Role-based access account control

RiOS 8.0 (11/12)Application Streamlining• Improved LAN-side thr-put• 800 apps in Application Flow Engine• QoS for PCoIP• Adaptive MXTCP• vCX models• MAC Lion – CIFS support• SCA integration• SMB1/SMB2 enhancementsManagement Streamlining• Authenticated NTP• CHAP Radius• Role-based access account control

RiOS 8.5 (09/13)Application Streamlining• SharePoint Module• SMBv3• Path Selection• IPv6 for HTTP, FTP & SSL• SCPS enhancements• Video stream splitting - HLS• HTTP Prepop• AD Easy Config & Health Check enhancements• DR Selective Opt & QoSManagement Streamlining• UDP reporting• DR reporting• Improved TCPdump• New look reports, more granularity• Flow Statistics

RiOS 8.5 (09/13)Application Streamlining• SharePoint Module• SMBv3• Path Selection• IPv6 for HTTP, FTP & SSL• SCPS enhancements• Video stream splitting - HLS• HTTP Prepop• AD Easy Config & Health Check enhancements• DR Selective Opt & QoSManagement Streamlining• UDP reporting• DR reporting• Improved TCPdump• New look reports, more granularity• Flow Statistics

RiOS 8.0.1-8.0.3(03-06/13)Management Streamlining Virtual SH -• Windows Domain Health• License Migration• Auto-licensing• vCX on Hyper-V• DirectPath support• Bypass for ESX 5.x

RiOS 8.0.1-8.0.3(03-06/13)Management Streamlining Virtual SH -• Windows Domain Health• License Migration• Auto-licensing• vCX on Hyper-V• DirectPath support• Bypass for ESX 5.x

Not available on xx20 models


What Are You Eligible For?

Tier Origin Product Destination Trade Up (within tier)

Upgrade(based on destination)

6 SHA 7050 L/M SHA 6050

CX 7055 L/M/H Tier 6 to 6 Tier 5 and 4 eligible

5 SHA 5050 M/HSHA 6020SHA 6120

CX 5055 M/H Tier 5 to 5 Tier 4 and 3 eligible

4 SHA 5050 LSHA 2050 L/M/HSHA 5520SHA 3520SHA 3020

CX 1555 L/M/HEX 1260 G/L/M/H/VHEX 1160 G/L/M/H/VH

Tier 4 to 4 Tier 3 and 2 eligible

3 SHA 1050 M/HSHA 1520SHA 2020SHA 5010

CX 755 L/M/HEX 760 L/M/H

Tier 3 to 3 (tier 2 and 1 eligible)

2 SHA 550SHA 1050 L/USHA 300SHA 520, SHA 1020SHA 3010, SHA 3510

CX 555 M/HEX 560 G/L/M/H

Tier 2 to 2 (tier 1 eligible)

1 SHA 50, SHA 150, SHA 250SHA 100, 200SHA 510, SHA1010, SHA 2010, SHA 2510

CX 255 U/L/M/H Tier 1 to 1 (no eligible tier)


What are you Eligible for?

OriginCMC 800x

HW

# Managed Appliances

Destination CMC Base

+ Min Addtl Mgmt Packs

CMC-HWA-MGT-10

Destination CMC-VE

+ Min Addtl Mgmt Packs

CMC-SWA-MGT-10

CMC 8001 Up to 10 CMC 8150 0 CMC-VE-INST 1






Destination 1: CMC 8150

Destination 2: Virtual Edition

CMC Origin

Tier SMC Origin SMC Destination

SMC 8500 SMC 8650

1 License 10 pack (0-25) License 10 pack (0-25)

2 License 10 pack (25-500) License 10 pack (25-500)

3 License 10 pack (501-5,000) License 10 pack (501-5,000)


Just Checking In

Your Existing Deployment• How are you existing Steelheads performing?• Can we do a quick spot check into the settings?• Have you experienced any changes with those sites? (size,

apps, other hardware)

What is Planned• What new initiatives are you supporting?• How are you addressing new sites?• What application projects are planned?• Are you looking at backup and DR projects?

Copyright Riverbed Technology9

Rediscover Steelhead


Riverbed is leader in WAN Optimization

Source: Gartner (April 2013) – Joe Skorupa, Mark Fabbi, Bjarne Munch

Gartner “Magic Quadrant for WAN Optimization Controllers, 2013”

Riverbed is the Gartner Magic Quadrant leader for 6 years in a row. Riverbed stands alone in the leaders quadrant.

This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Riverbed. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Steelhead WAN Optimization Delivers…

Acceleration Everywhere for end-users …

…while enhancing IT Control…

… and Visibility


To Accelerate ROI


For Companies Just Like Yours

Contracts processing from 30 to 1-2 minutesImprove data service quality to remote sites80% reduction in bandwidth utilizationDefer bandwidth upgrade costsAble to centralize AP processesAvoid costs of local servers

Reduce OPEX costs by 1M Yen per month90% reduction in WAN traffic

Successful server consolidation and maintaining high performance

High user satisfaction rate

Reduce backup time from hours to 15 minInstant payback – savings > cost of SteelheadCost avoidance of local server deploymentsEliminated latency challenges

Reduce WAN traffic by 65%Deploy to remote offshore drilling platformsReduce backup window from 34 to 4 hoursImprove worker productivity and job staisfaction

Deploy Riverbed for 1/3 hardware refresh costsAvoid bandwidth upgrade costs

Reduce 3rd party IT support costsEnsure QoS for VOIP services

Robust DR plan

Accelerate time to roll out call centersImprove call center efficiency

$3 million annual savingsROI in 70 days


With Key Steelhead Use Cases

Application Acceleration

Server Consolidation

Backup and Disaster

Recovery

Branch Office in a Box

On Premise, IaaS hosted and SaaSInternet and WAN optimization for SaaSLargest number of applications specific and protocol optimizationsUnique data streamlining

Largest number of applications specific and protocol optimizations with unique

data streamliningCompatible with leading virtualization

solutions

Unique optimizations for NetApp SnapMirror, EMC SRDF/A and RecoverpointAddress branch offices, end users and datacenter backup and replication

Market first integrated WAN optimization, storage delivery and

virtualization on a single applianceEliminates need for remote server and

storage


To address your entire environment

DATACENTER

CLOUD

BRANCH OFFICE

REMOTE WORKER

WAN

Steelhead Management with CMC and SMCScalability and Load Balancing with Interceptor

Physical appliances

VMware & Microsoft virtual appliances

WAN Op for IaaS clouds

Software for PC & Mac laptops

WAN Op for SaaS apps

Steelhead Appliances

Virtual Steelhead

Cloud Steelhead Steelhead Mobile

Steelhead Cloud Accelerator

Riverbed Optimization System (RiOS)

Copyright Riverbed Technology16

Thank You

Backup Slides

• Use case detail slides• Customer references


Use Case: Application Acceleration

Customer Challenge

• Slow performing applications• Bandwidth intensive applications• Low user productivity • High CapEx costs for network links• Cloud Computing, Consolidation

initiatives further strain networks

Steelhead Advantage

• Best performance across broadest range of traditional and SaaS applications

• Easy to deploy, manage and monitor• Gartner Magic Quadrant leader for 6+

years• Proven, scalable platform adopted by

23K+ customers

MORE APPS MORE DATA

MORE USERSMORE SITESWAN


Application Acceleration Case Study Simpson Manufacturing

Background• International manufacturing company

• Using HP thin clients with Citrix XenApp for application access

Challenges• Complaints from end users of inconsistent performance

• Single keystroke taking up to 30 – 40 seconds

Results• 4 Steelhead appliances (2 branch offices and 2 data centers)

• Instantaneous ROI

• Cut keystroke delays down to 6 - 10 seconds

• Decrease bandwidth by 45%

• Decrease print jobs from 90 to 1-2 seconds with 85% data reduction

• Cost avoidance of $300K in building new Asia datacenter

• Cost avoidance in bandwidth upgrades

“Where users were experiencing delays as

high as 30 or 40 seconds… we now saw

near instantaneous response.”

– Global IT Ops Manager


Use Case: Backup and Disaster Recovery

Customer Challenge

• Lack of Compliance and Security in the branch office

• Recovery Point Objectives and Recovery Time Objectives are not met

• Network congestion and lower throughput

• High cost of Upgrading networks

Steelhead Advantage

• Up to 50X performance improvement• Up to 99% reduction in bandwidth utilization• Acceleration of data replication applications

like EMC SRDF/A, CA XOsoft, IBM Tivoli Storage Manager

• Storage intelligent optimization for NetApp SnapMirror

• Eliminates network link upgrade costs

BRANCH OFFICE

DATACENTER

WAN

DESKTOPS &

LAPTOPS

DATACENTER


Backup and DR Case Study Capital City Bank

Background• 66 full service banking offices, 71 ATMS across 25

communities across Florida and Georgia

Challenges• Need to replicate data faster and more often• Avoid ongoing expense of WAN bandwidth upgrades

Results• Dramatically improved RPO with existing bandwidth• Assured 24 hour disaster recovery time• Reduced replication time from 48-72 hours down to 4-6

hours• Replicated Metavante and Jack Henry files to DR site out

of site

“The performance of Steelhead appliances at our DR site sold us

on the solution. Riverbed being an EMC Select and EMC E-LAB Tested Partner assured

us of our decision”

– Lynne JensenVP and IT Network Manager


Use Case: Server Consolidation

Customer Challenge

• Reduce infrastructure CapEx and OpEx costs

• Simplify branch office infrastructure management

• Ensure no impact to branch office applications performance

Steelhead Advantage

• Most # of apps and protocols optimized

• Market leading WAN optimization• Works with industry leading

virtualization platforms

DATACENTER

WAN

BRANCH OFFICE


Server Consolidation Case Study AeliaBackground• One of the leading travel retailers in Europe

Challenges• 130 retail locations known as “sales points” located in 40

airports• Employees are highly distributed

Results• Deployed Steelhead appliances and consolidated IT

infrastructure from 14 remote sites• 40X increase in average throughput• Accelerate performance of core apps, like SAP and Lotus

Notes• Enable collaboration between distributed employees• Reduce IT costs and improve compliance

“The Steelhead appliances have allowed us to change the way we

deploy remote infrastructure and

backup remote data. We no longer need to maintain as much

remote IT infrastructure”

– Olivier RideauSystems & Production Group

Manager


Use Case: Branch Office in a Box

Customer Challenge

• Reduce branch infrastructure CapEx costs

• Simplify management of branch infrastructure

• Eliminate servers and storage from remote sites

• Deliver high end user performance and SLAs

Steelhead Advantage

• Converged branch Infrastructure for Hybrid deployments

• Best performance across broadest range of applications

• Easy to deploy, manage and monitor• Gartner Magic Quadrant leader for

6+ years

DATACENTER

WAN

BRANCH OFFICE


Branch Office in a Box Case Study Bill Barrett Corporation

Background • Oil and natural gas exploration and development company

throughout Rocky mountain region

Challenges• Remote sites in need of costly hardware refresh• Inconsistent backup practices for field data • Limited IT expertise outside headquarters

Results • Steelhead EX with Virtual Services Platform (VSP), QoS and

Granite Storage Delivery• Cost avoidance of bandwidth upgrade• Hardware refresh for 1/3 cost with Riverbed solution• Reduce IT hardware footprint and support required at remote sites• IT framework for future expansion and disaster recovery

“We consolidated and we avoided the cost of additional bandwidth to the remote sites… I

don’t need anyone at those sites now… The appliances just

run.”

– Jerry VigilIT Director


Users

Steelhead: The Performance Acceleration Part of the Performance Platform Equation

Apps & Data

IT Infrastructure

Performance Platform

Programmable infrastructure

WAN optimization

Storage delivery

Performance management

Application delivery

Documents

Riverbed Steelhead Account Review Copyright Riverbed Technology 1