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RITE ACADEMY COURSES 291 Scotia Street, The Villages, Florida 32162 Office (561) 444-8704 Fax (561) 203-9030 1 1. Racial Intelligence Training & Engagement - RITE RITE was designed specifically for public service professionals, government, and military, who are engaged with handling high pressure situations. This course was specifically designed to incorporate cultural sensitivity, de- escalation techniques, and improved communication engagement. The course formula is Emotional Intelligence (EI) – the Officer or Employee + Social Intelligence (SI) – Engagement with others = Racial Intelligence (RI) – Positive communication to ourselves and those we engage with This course is very effective, because it expands the person’s communication abilities, to better engage with others. The six competencies incorporated into the course are: 1. Emotional Self-Awareness 2. Behavioral Self Control 3. Ethics and Integrity 4. Situational Awareness 5. Empathy Communication 6. Conflict Management Anyone employed in the public service profession, would find multiple benefits in taking this course.

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RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 1

1.RacialIntelligenceTraining&Engagement-RITE

RITEwasdesignedspecificallyforpublicservice

professionals,government,andmilitary,whoareengaged

withhandlinghighpressuresituations.Thiscoursewas

specificallydesignedtoincorporateculturalsensitivity,de-

escalationtechniques,andimprovedcommunication

engagement.Thecourseformulais

• EmotionalIntelligence(EI)–theOfficerorEmployee+

• SocialIntelligence(SI)–Engagementwithothers=

• RacialIntelligence(RI)–Positivecommunicationtoourselvesand

thoseweengagewith

Thiscourseisveryeffective,becauseitexpandstheperson’s

communicationabilities,tobetterengagewithothers.Thesix

competenciesincorporatedintothecourseare:

1. EmotionalSelf-Awareness

2. BehavioralSelfControl

3. EthicsandIntegrity

4. SituationalAwareness

5. EmpathyCommunication

6. ConflictManagement

Anyoneemployedinthepublicserviceprofession,wouldfindmultiple

benefitsintakingthiscourse.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 2

2.UseofForceRemediationTraining-UFRT

UFRTwasdesignedspecificallyforpublicservice

professionals,government,andmilitary,whoare

engagedwithhandlinghighpressuresituations.

Thiscourseisdesignedtoprovideremediation

followuptrainingafterause-of-forceincident,or

combinationofmultipleuse-of-forceincidents.

UFRTspecificallylooksatuse-of-forceincidentsandworksthroughthem.

Wehelptheagencyreinforcethecompany’sinitiativesinproperuse-of-

forceengagementusingRacialIntelligence.EmotionalandSocial

Intelligenceengagementskillshelptheemployeemoveforward,improving

careerresiliency.Accountabilityinitiativesarethenputinplacetoreduce

futureuse-of-forceincidents.

Afterthecourse,weprovideone-on-onementalcoachingsessions,if

needed,aswellasone-on-onesessionswithin-housetacticaltrainers

throughtrainingconsultations.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 3

3.CulturalSensitivityTraining-CSTCSTstartswitheachemployee,workingonEmotional

Intelligenceskill-building.Highlightedinthiscourse,is

identifyingeachperson’simplicitandexplicitbias.We

addresssensitiveworkenvironmentsituationsthatcan

causesexualharassment,andculturalinsensitivity.CST

includes(3)corecomponentsofsocialintelligenceengagementinthework

place.

CSTCoaching

Wealsoworkindividuallythroughcoaching,pergroupsessions,anda

teachingcourseincorporatingclassengagementscenariosthatarefun,and

impactful.Thisculturaldiversitycourseimpartsracialbiasinanewlightby

helpingthestudenthelpthemselves,personallyandprofessionally.When

wefeelbetteraboutourselves,wewilltreatothersmorefairlyinthework

environment.

ExclusiveTools

Take-awaytoolsareprovidedforeveryonetouseintheclassandtakewith

them(beyondclass)toworkonthemselves.Wecanalsoworkone-on-one

within-housepersonneltobuildapro-activemodel,oraddressinga

reactivesituationthathasalreadyoccurredwithintheorganization.Our

consultantsarehighlyskilledinworkingwithin-houseleadersinbuildinga

remediationplanwheretheremayhavebeennegativemediaexposure.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 4

4.EmotionalIntelligenceTraining-EITEmotionalIntelligenceTraining(EIT)helpsyour

employeeonapersonallevelaswellasprofessional.

Whenacompanyshowsinterestindevelopingtheir

employeespersonally,theemployeeswillthrive

professionally.EITraininghighlightsthreecore

competenciesofhumanbehavior.Theyare:

1. EmotionalSelf-Awareness

2. BehavioralSelfControl

3. EthicsandIntegrity

Awarenessofone’semotions,(thehighsandthelows),iscriticalto

achievingpersonalsuccess.Changesareseenwithimprovedperformance

atwork,andahappierandfulfillingfamilylife,whilestrengthening

personalcorevaluesandworksuccess.Weprovideeachclassparticipate

withusefultake-awaytool,anddailyexercisestheemployeecanworkon

aftertheclassisfinished.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 5

5.SocialIntelligenceTraining-SITTheSITcourseistypicallytaughtaftertheEmotional

IntelligenceTrainingCoursehasbeencompleted.To

interactwithothersbetter,youmustbeawareofyour

ownemotionsfirst.EmotionalIntelligenceTraining

beingcompletedfirst,allowSITtoworkwithouta

glitch.

Thiscourseishelpsusengagewithothers,whetheritisatwork,orat

home.Itishowyounavigateandnegotiateyourinteractionwithothers.

WeincorporatethreekeycompetenciesofSocialIntelligence:

1. SituationalAwareness

2. EmpathyCommunication

3. ConflictManagement

Thiscoursehelpsemployeesnavigatetheirwaythrougheachdaywithless

stress,therebydecreasingconflict,andincreasingpersonalperformance.

Weteachhowtoidentifybodylanguageofthoseyouengagewith,and

howtoquicklymirrorandmatch(anNLPskill),whatyouwanttoachievein

everyengagement.Weprovidetake-awaytoolsforeachclassparticipant,

alongwithhelpfulexercisestopracticewithaftertheclass.Improving

situationalawarenesshelpsemployeesachievethebestdesiredoutcome

bybeingabletoseethewholepicture,andpickingthebestoption.Thiscan

successfullybeachievedthroughSocialIntelligenceTraining.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 6

6.De-escalationCommunicationTraining-DCTDCTisformilitaryandpublicserviceprofessionalsin

high-levelstressfulconditions.Ourcourseteachesthe

persontocontroltheiremotionsunderhigh-pressure

(lifethreatening)situations.

Weuseemotionalawareness,andbehaviorself-controltechniquestofirst

recognizetheemployeesownemotionsfirst,whiledevelopingtheirspace

ofmindskillstoaddressthethreatmoreefficiently.

TheBlock-outSyndrome™isintroduced,wheretheemployeeonlysees

theirownoutcome…whichisoftennotbethebestoutcomeforthe

company.Weteachhowtoexpandsituationalawarenessthrough

controllingemotionalintelligence.Studentslearnhowtoreleasenegative

thoughts(events),thatdeveloppost-traumaticallythroughoutthecourse

ofacareer,andthatmayhavebeenintheirthoughtsforaverylongtime.

Learninghowtodealwithtraumaticengagementsiskeytothistraining.

Weprovideco-workertechniquesforrecognizingBlock-outSyndrome™

andhowtohelpeachotherinhigh-pressuresituations.Weprovidetake

awaytoolsandstep-by-stepexercisesonhowtorecognizewhenheading

towardsBlock-outSyndrome™.Afterthecourse,weprovideone-on-one

mentalcoachingsessions,ifneeded.Wecanalsoworkone-on-onewithin-

housetacticaltrainersthroughtrainingconsultations.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 7

7.Self-AwarenessTraining-SAT

TheSATcoursetakesbehaviormodificationtoanew

high,usingEmotionalIntelligenceengagement

techniques.Puttingthepersonfirst,understandingself-

worth,havingproductiveandhappylife-skills,and

definingtheirpersonal“why”forself-achievement.

Wefirstaddresseachemployees’well-beingthroughemotionalawareness

skillsandtrainingengagement.Weteachthemhowtoimmediately

addresswhattheyarefeelinginthemoment,andthen,whenre-engaging

withothers.Itteachesthemhowdisengageinnegativebehaviorwithin

themselvesandothers(likeco-workers).Italsoteachesthemhowtotreat

other’sfairlyandbesensitivetoculturaldifferencewithinthework

environment.

Thisisapersonaljourneyofself-awarenessandfulfillmentthatnotonly

helpsthemselvesbutimprovestheirworkperformance.Theclass

participantscan’twaittosharewhattheyhavelearnedwiththeirfamily,

friends,andchildren.Whenyouimprovethepersonfirst,youthenimprove

theworkenvironmentandthenallexternalengagementwithothers,(like

community).Eachpersonisgivenexercisesthattheytakewiththemto

workonpersonally,alongwithphysicaltake-awaytools.Afterthecourse,

weprovideone-on-onementalcoachingsessions,ifneeded.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 8

8.ExecutiveLeadershipTraining:TheWHYtoSuccess-ELT

ELTaddresseseachLeaderspersonalandprofessional

Why.DefiningourWhyorourpurposeinlifeaswellas

inthemomentiscriticaltogoodleadership.Thisis

divingintosomeofyourleadersuncharteredwaters,

butisnecessaryinhelpingthemtoleadothersmore

effectively.

Wethentakeeachexecutiveleaderonajourneytobuildingtheirteam’s

Why.Thecorecomponentofthiscourseisaboutunderstandingwhat

makesindividualstickontheteam,andhowtosetthebarhigherto

achievesuccessasateam.

Eachclassparticipantisgivenachievableworkexercisesallalongtheway,

aswellasphysicaltoolstohelpeachleaderforthemselvesimprove,while

alsoachievingdesiredgoalswithintheorganizationwithteam

commitment.Afterthecourse,weprovideone-on-onementalcoaching

sessions,ifneeded.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 9

9.PerformanceImprovementTraining-PIT

Thiscorporatecourseisaboutbringingoutthe

professional“work-athlete”ineverypersononyour

team.Wetakeathleticmindsetskills,tools,and

workbookexercisestohelpeveryoneachievetheir

ownpersonalgoalswhilebuildingcompanymorale.

Theseteam-buildingexercisesarefun,andengaging,andleavesevery

teammemberwantingtomovetheballdownthefield.Everyclass

participantreceivesamotivationalbookcalledTheAthleticMindset,a

workbookinpracticeexercises,andtakeawaytoolsthattheywillindeed

sharewiththeirfamilyandfriends.

Thiscourseisaboutself-improvementtoachievegreaterpersonalsuccess.

Imaginegettingeveryoneonyourteam,goingfortheGOLDMedal.CEO’s,

andcorporateexecutiveslovethiscourse,andtypicallyrequestannual

retrainingoftheirtopexecutives.Thisisahigh-energycoursethatwill

leaveyouwantingtoachievemore,andperformingmoreefficientlyand

effectivelyinyourdailyroutine.Wehaveonestaffprofessionalathleteand

mentalcoachforone-on-onetrainingifneeded.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 10

10.CareerResiliencyTraining:(3)toolsforSuccess-CRT

CRTisabouthelpingeachemployeeachieve

prolongedcareerresiliency.Weprovide3-toolsfor

successinhowtoachievetheirownpersonalgoals,

whileachievinghighstandardsofworkgoals.

Learningtohandlework-placestress,co-workerengagement,andnegative

influencesthatcanmakeworkplaceenvironmentsundesirableisall

includedinCRT.

Weteacheachemployeehowtousetheirownemotionalintelligenceskills

tohelpimprovethemselvespersonallyfirst,andhownottoengagein

negativeorundesirableworksituations.Partofthecorecomponentofthis

courseisaddressingindividualfeelingsthroughemotionalawareness.

beforeengagingwithothersintheworkenvironment.Weprovidephysical

take-awaytoolsandexercisesforcontinuallearningandpractice.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 11

11.Inter-departmentCommunicationTraining-ICT

Thiscourse’scorecomponentisencompasses

communicatingbyconnectingwithothers.Webreak

downhowtoconnectwithothers,learninghowuse

interpersonalskillsusingsocialintelligence.

Weteachemployeeshowtoimproveandnurturepositiveinfluences

duringdailyinteractionwithco-workersandotherdepartments.Learning

howtoaddressnegativeinteraction,howtoavoidconfrontation,andhow

toimproveculturalsensitivityarekeycomponentstoICT.

Ourin-classparticipationexercisesarefunandengaging.Wealsobreak

downthedifferenttypesofcommunicationandhowtoimprovethe

communicationskills,throughin-personinteraction,phoneconversations,

meetings,emails,andoffdutyengagement.Weprovidephysicaltake-away

toolsandexercisesforcontinuallearningandpractice.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 12

12.JourneyToLeadership-JTLThiscourseisawonderfuljourneyforallleadersintheclass.

Filledwithhighenergy,impactfulengagement,withpositive

andenthusiastictrainingmethodsthatleaveemployees

wantingmore.

Eachleaderleaveswithrenewedenthusiasmandtake-away

toolsthattheyaretousecontinuallyfor21daysintheirjourneytoleadershipskill-

building.

21DayJTLChallenge

Studieshaveshown,ittakesaminimumof21daystochangeahabit.TheJTLchallenge

willdevelopandboostyourleadersestablishedbehavioralhabits.

Ourtrainingcorecomponentsfocusesonthepositiveleadershipskills,whileremoving

oldernegativebehaviors.Weteachyouhowtostayontracktoimprovingyour

leadershipskills,whilerecognizingwhatdistractionshavetakenyouofftrack.

JTLhelpsyourleadersstayonthebestpathtoachievingyourcompany’sgoals.We

addressobstaclesandchallengesandhowtocatapultleadersoveranyproblem.

Leaderslearnhowtobouncebackquicklywhentheygetderailedduetoalife-changing

event.

Whetherjustifiedorunjust,weteachleadershowtoexcelandbouncebackquickly

whenadesiredgoalseemstobetakingtoolong,andhowtopivotinanewdirectionif

needed.TopCEO’sknowhowtopivotquicklytoachievegreatsuccess.Incorporatedin

thetrainingisself-reflection,teambuilding,andon-goingleadershipexercises.After

thecourse,weprovideone-on-onementalcoachingsessions,ifneeded.

RITEACADEMYCOURSES

291ScotiaStreet,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 13

13.PathwaytoEffectiveLeadership-PEL

Findingthebestpersonforthejobisnotalwayseasy.

Often,companieshavegreatemployeesdoinga

mediocrejobbecausetheyareinthewrongposition.

Greatleadershipstartswithfittingasquarepeginto

asquarehole.

ThePELcoursedrillsdownintoeachperson’sleadershipskill-set,learning

howtobuildandimproveoneachoftheirinterpersonalstrengths.

UsingEmotionalIntelligenceandAthleticMindsetskill-buildingtechniques,

weprovidelearningtoolsforeachpersontoworkwithaftertheclass.

Thesetoolsaresimpletouseandeasytoapplyinemployee’severyday

workandpersonalroutine.

Weknowthatwhenyouimprovethepersonpersonally,youbuildabetter

leaderatwork.OurBAGWorkbookisfunandengaging,providingdaily

exercisesthateachemployeecanusetoimprovetheirleadershipskills.

Onecorecomponentofthiscourseiseffectivecommunicationthat

connectswitheachpersonwhoreportsupthechain.PELteaches

employeeshowtohavethosecrucialconversationswitheachofyour

employeestoachievedesiredoutcomes.Afterthecourse,weprovideone-

on-onementalcoachingsessions,ifneeded.